How Does Oasisneonsigns.com Work?

Oasisneonsigns.com operates as an online retail platform specializing in the sale and customization of LED neon signs.

The core functionality revolves around enabling customers to either purchase pre-designed signs or create unique, personalized ones through an intuitive online process.

The Customer Journey: From Idea to Illumination

The process of acquiring a neon sign from Oasisneonsigns.com can be broken down into a few key steps:

1. Browsing and Selection

• Categorized Shopping: Customers can browse through various categories such as “Bedroom Neon Signs,” “Christmas Neon,” “Wedding Neon Signs,” and “Love Neon Sign.” Each category features a selection of pre-designed signs that can be purchased directly.
• Visual Appeal: Product listings include high-quality images and descriptions, allowing customers to visualize how the signs might look in different settings. Prices are clearly displayed, and ongoing sales (e.g., 30% off custom signs) are highlighted to encourage purchases.

2. Customization (for personalized signs)

• “Create Your Own Design” Tool: For users desiring a unique sign, the website offers a “Neon Sign Builder.” This interactive tool allows customers to:
  • Input Text: Type in desired words, phrases, or names.
  • Choose Font: Select from a variety of fonts to match their aesthetic.
  • Select Color: Pick from a wide range of LED tube colors, including single colors and RGB options for color-changing effects.
  • Adjust Size and Backing: Specify dimensions and choose the acrylic backing style (e.g., cut to shape, rectangular).
• “Upload Your Design” Feature: Alternatively, customers can upload their own image files (like logos or custom artwork). The Oasis Neon Signs design team then works with the customer to transform this image into a glowing LED neon sign. This option caters to more complex or specific design requirements that might not be achievable through the automated builder.

3. Order Placement and Payment

• Add to Cart: Once a design is finalized or a pre-designed sign is selected, customers add the item to their shopping cart.
• Checkout Process: The website employs a standard e-commerce checkout flow. Customers are prompted to provide shipping information and select a payment method. While not explicitly detailed on the homepage, secure payment gateways (credit/debit cards, potentially digital wallets) are typically used.
• Account Option: Users have the option to log in or create an account for faster checkout and to track their orders.

4. Handcrafting and Production

• Handcrafted Process: Oasisneonsigns.com emphasizes that its custom neon signs are “handcrafted by our professional artists.” They use high-quality LED flex tubes mounted on durable clear acrylic backing.
• Eco-friendly and Safe: The production process focuses on creating heatproof, silent, and low-voltage (12 volts) signs, ensuring safety and energy efficiency. For outdoor signs, thicker LED tubes engraved within the backing and a water-resistant IP67 transformer can be provided upon request.

5. Shipping and Delivery

• Turnaround Time: The typical turnaround time for handcrafted signs is stated as “2-3 weeks for a standard shipping,” with an expedited option available for faster delivery.
• Packaging: Signs are “carefully packaged” to prevent damage during transit.
• Free Shipping: All signs qualify for free shipping, which is a significant cost-saving benefit for customers.
• Installation Kit: Each product comes with a simple screw kit for DIY installation, making the setup process hassle-free.

6. Post-Purchase Support

• Warranty: All signs come with a “2 Years Warranty,” covering potential defects or issues within that period.
• Return Policy: In case of a faulty product, customers can apply for a replacement or a full refund, subject to providing video and photographic evidence and returning the sign within 7 days.
• Customer Service: Support inquiries are primarily handled via email ([email protected]).

In essence, Oasisneonsigns.com streamlines the process of ordering custom LED neon signs by combining user-friendly design tools with a professional manufacturing and delivery system.