Lapsula is designed to make the booking and management process as simple as possible for service professionals. Here’s a quick rundown of how it typically works:
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Setting Up Your Booking Page
The first step is to set up your online booking page. This is where your clients will go to schedule appointments. You can customize it to match your brand’s look and feel, adding your logo and brand colors. You’ll also define the services you offer, their duration, and pricing.
Defining Your Availability
Next, you’ll set your working hours and availability. If you have a team, you can manage each team member’s schedule individually, assigning specific services and calendars to them. This ensures that clients can only book appointments when you (or your team members) are actually available.
Client Booking Process
When a client visits your personalized booking page, they can easily see your available slots and choose a service. They fill out any custom forms you’ve set up, provide their contact information, and then confirm their booking. Lapsula makes this process intuitive and user-friendly for them.
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Automated Confirmations and Reminders
Once an appointment is booked, Lapsula automatically sends out confirmation emails to both you and your client. As the appointment approaches, it sends out automated reminders via email, SMS, or WhatsApp, drastically reducing the chances of a no-show.
Managing Appointments and Teams
From your Lapsula dashboard, you can view all your upcoming appointments, manage client details, and make any necessary changes like rescheduling or cancellations. If you have a team, you can oversee their schedules, track their performance, and optimize their assignments. The mobile apps also allow you to do all of this on the go, receiving instant notifications for new bookings or changes. TextSniper vs CleanShot X: Which Is Better?
Payment Collection
If you’ve enabled online payments, clients can securely pay for their service or a deposit at the time of booking through Stripe, Apple Pay, or Google Pay. This helps secure your income and further reduces no-shows.
Essentially, Lapsula takes the manual work out of scheduling, letting you focus more on serving your clients and growing your business.
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