Based on checking the Horze.ch website, it appears to be a well-established online retailer specializing in equestrian products and apparel. The site offers a comprehensive range of items for both riders and horses, from riding breeches and helmets to horse blankets and stable equipment. The immediate impression is one of professionalism and a wide selection, catering to various equestrian disciplines and needs. For those involved in horse riding, Horze.ch seems to be a significant player in the Swiss market, offering convenience and a broad catalog.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Horze.ch Review & First Look

Upon a detailed examination of Horze.ch, the website presents itself as a robust and dedicated e-commerce platform for all things equestrian.

The layout is clean, organized, and relatively easy to navigate, even for first-time visitors.

The primary focus is clearly on providing a vast selection of products for horse riding enthusiasts.

Initial Impressions and User Experience

The site features a welcoming banner, “Willkommen bei Horze – deinem Reitsport Spezialisten” Welcome to Horze – your equestrian specialist, immediately setting the tone.

Key information like “Gratis Lieferung ab CHF 149” Free delivery from CHF 149 and “30 Tage Rückgaberecht” 30-day return policy are prominently displayed, which are crucial factors for online shoppers.

The visual design is straightforward, with clear product categories and enticing deals showcased on the homepage.

Product Range and Specialization

Horze.ch is not just a general sporting goods store. it’s deeply specialized in equestrian needs. The categories cover:

Rider Apparel: Reithosen Riding Breeches, Reitstiefel & Reitschuhe Riding Boots & Shoes, Reithelme & Sicherheitswesten Riding Helmets & Safety Vests, Damen Reitbekleidung Women’s Riding Apparel, Kinder Reitbekleidung Children’s Riding Apparel, Herren Reitbekleidung Men’s Riding Apparel.
Horse Equipment: Pferdedecken Horse Blankets, Schabracken Saddle Pads, Beinschutz & Hufschutz Leg & Hoof Protection, Zaumzeug & Zügel Bridles & Reins, Fliegenschutz Fly Protection, Halfter & Stricke Halters & Ropes, Sättel, Sattelgurte & Steigbügel Saddles, Girths & Stirrups, Gebisse Bits.
Stable & Care: Pferdefutter Horse Feed, Pflegeprodukte Care Products, Putzzeug Grooming Tools, Stall & Weide Stable & Pasture.
Specialized Disciplines: Westernreiten Western Riding, Fahrsport Driving Sport, Islandpferdezubehör Icelandic Horse Accessories.

This extensive range indicates a deep understanding of the equestrian world, catering to beginners and seasoned riders alike.

The product listings are comprehensive, featuring various brands, sizes, and styles.

Horze.ch Pros & Cons

Like any online store, Horze.ch has its strengths and potential areas for improvement. Savacco.com Reviews

A balanced look helps prospective customers make informed decisions.

Pros:

Extensive Product Selection: The sheer volume and variety of equestrian products available are a major plus. From basic necessities to specialized gear, Horze.ch aims to be a one-stop shop. Based on the homepage text, categories range from “Reithosen” riding breeches to “Pferdedecken” horse blankets and even “Hundezubehör” dog accessories, showing a broad inventory.
Clear Return Policy: A 30-day return policy “30 Tage Rückgaberecht” provides peace of mind for online purchases, allowing customers time to ensure products fit and meet expectations.
Free Delivery Threshold: Offering “Gratis Lieferung ab CHF 149” encourages larger orders while providing a tangible benefit for customers reaching that threshold.
Brand Variety: The website lists numerous well-known equestrian brands such as Ariat, Eskadron, Pikeur, and Horseware, alongside their own Horze and B Vertigo collections. This variety allows customers to choose based on brand preference, quality, and price point.
Seasonal Collections & Deals: The site frequently promotes “Super Deals,” “Marken-Deals,” and seasonal collections e.g., “Spring Collection 2025,” “Summer Collection 2025”, offering discounts and fresh product lines, which is attractive to deal-seekers and trend-conscious buyers.
Mobile App Availability: The promotion of a dedicated app for iOS and Android suggests a commitment to a modern, convenient shopping experience.

Cons:

Language Barrier for non-German speakers: The website is primarily in German “Willkommen bei Horze – deinem Reitsport Spezialisten”, which can be a barrier for international customers or those in Switzerland who prefer French or Italian. While many browsers offer translation, a native language option would enhance accessibility.
Focus on Niche Market: While a strength for equestrians, the highly specialized nature means the site might not appeal to a general audience. This is inherent to its business model but worth noting.
Potential Overwhelm with Choices: For new riders or those less familiar with equestrian products, the sheer volume of options and technical terms e.g., “Vollbesatzreithosen,” “Kniebesatzreithosen” could be overwhelming without sufficient filtering or guidance.

Horze.ch Alternatives

While Horze.ch offers a comprehensive selection, the equestrian market in Switzerland and internationally has several other reputable retailers.

Exploring alternatives can be beneficial for comparing prices, product availability, and unique offerings.

Competitors in the Equestrian Market:

Kramer Pferdesport Loesdau / equiva: A major player in Germany and across Europe, Kramer offers a massive catalog of equestrian supplies, often with competitive pricing and frequent sales. They have a strong online presence and physical stores.
Felix Bühler: Another well-known Swiss-based equestrian retailer, Felix Bühler part of the Ottos group provides a wide range of products for horse and rider. They are known for their own brands and regular promotions.
Equestrian Stockholm: While primarily known for their high-fashion saddle pads and matching outfits, they represent a more premium, style-conscious alternative, especially for riders looking for aesthetic appeal.
Local Tack Shops: Many smaller, independent tack shops offer personalized service, expert advice, and sometimes unique, handcrafted items. Supporting local businesses can be a great alternative for those who prefer an in-person shopping experience.

Why Explore Alternatives?

Price Comparison: Prices for equestrian gear can vary significantly between retailers. Checking alternatives allows you to find the best deals, especially on high-value items like saddles or riding boots.
Product Exclusivity: Some brands or specific product lines might be exclusive to certain retailers. If you’re looking for a particular item, an alternative store might be your only option.
Shipping and Returns: While Horze.ch has a clear policy, other stores might offer different shipping rates, speeds, or more flexible return policies that better suit your needs. For instance, if you’re outside Switzerland, an alternative based in your country might offer cheaper or faster shipping.
Customer Service: Some customers prefer a particular style of customer service. Trying alternatives can help you find a retailer whose support aligns with your expectations.

Horze.ch Pricing

Understanding the pricing structure on Horze.ch involves looking at product costs, shipping fees, and any potential membership benefits or discounts.

Product Pricing:

Horze.ch offers a wide range of products at various price points, catering to different budgets. From the homepage, examples include:

Horze Grand Prix II Damen Reithose mit Vollbesatz: CHF 82.50 UVP: CHF 150.00 – showing a significant discount.
Horze Tara Damen Reithose mit Silikonvollbesatz und hohem Bund: Ab CHF 52.25 UVP: CHF 95.00 – another item with a discount.
Horze Bunte Fliegendecke: CHF 39.00 UVP: CHF 95.00 – demonstrating strong promotional pricing.

The presence of “UVP” Unverbindliche Preisempfehlung – Recommended Retail Price indicates that Horze.ch often sells products below the manufacturer’s suggested price, which is beneficial for customers seeking value.

The “Super Deal” and “Deals” sections are consistently updated with discounted items across various categories.

Shipping Costs:

Free Delivery Threshold: As stated, “Gratis Lieferung ab CHF 149” means orders above CHF 149 qualify for free standard shipping within Switzerland. This is a common strategy to incentivize larger purchases.
Below Threshold: For orders under CHF 149, standard shipping fees would apply. The exact cost isn’t explicitly stated on the homepage but would typically be calculated during the checkout process.

Horze Club Membership:

Horze offers a “Horze Club” membership for CHF 120. This membership provides:

-5% EXTRA: An additional 5% discount on purchases.
-20% Rabatt auf Horze & B Vertigo: A significant 20% discount on Horze and B Vertigo brand products.

This membership model suggests that frequent buyers or those looking to outfit themselves and their horses primarily with Horze’s own brands could see substantial savings over time, effectively offsetting the membership fee.

For example, if a rider spends CHF 600 on Horze and B Vertigo branded items in a year, the 20% discount alone would save them CHF 120, effectively covering the membership fee. Getaddress.io Reviews

Payment Options:

While not explicitly detailed on the homepage, typical e-commerce payment methods for Swiss online stores include:

Credit cards Visa, MasterCard, American Express
PayPal
Twint popular in Switzerland
Invoice Kauf auf Rechnung, often through third-party providers like Klarna.

Overall, Horze.ch’s pricing strategy seems competitive, leveraging discounts, free shipping thresholds, and a loyalty program to attract and retain customers.

Horze.ch vs. Competitors

When evaluating Horze.ch, it’s insightful to compare it against its key competitors in the equestrian market.

This helps highlight its unique selling points and areas where others might have an edge.

Horze.ch vs. Kramer Pferdesport

Product Breadth: Both offer vast selections. Kramer Pferdesport Loesdau/equiva in Germany is arguably larger in terms of sheer catalog size and product volume due to its extensive warehouse operations. Horze.ch, while comprehensive for the Swiss market, might feel slightly more curated.
Pricing: Both frequently offer discounts and sales. Kramer is known for its aggressive promotional pricing and “Schnäppchenmarkt” bargain market. Horze.ch’s “Super Deals” and “Horze Club” offer competitive savings, especially on their own brands.
Regional Focus: Horze.ch is clearly tailored for the Swiss market “Gratis Lieferung ab CHF 149,” “CHF” currency. Kramer serves a broader European audience, with localized versions of their website.
Brand Offerings: Both carry a mix of well-known international brands and their own house brands. Horze.ch emphasizes its “Horze” and “B Vertigo” collections heavily, which offer good value.

Horze.ch vs. Felix Bühler

Origin & Market: Both are strong players with roots in the Swiss equestrian market. Felix Bühler is part of the larger Ottos group, which gives it significant logistical and purchasing power.
Brand Identity: Felix Bühler has a strong focus on its own brands, offering good quality at accessible prices. Horze.ch also heavily promotes its own brands but seems to carry a slightly wider array of external premium brands.
Physical Presence: Felix Bühler operates several physical stores across Switzerland, providing an option for in-person shopping, trying on gear, and immediate returns. Horze.ch primarily functions as an online retailer, though its parent company might have some physical outlets in other regions.
Customer Loyalty: Both likely have strong customer loyalty within Switzerland. Felix Bühler’s long-standing presence and physical stores might give it an edge in personal connection for some customers.

Key Differentiators for Horze.ch:

Focus on Own Brands: Horze.ch heavily promotes its Horze and B Vertigo lines, offering deep discounts through its club membership. This is a clear strategy to build brand loyalty and offer competitive pricing.
Mobile App: The emphasis on a dedicated mobile app “Hol dir jetzt die neue Horze App” sets it apart as a modern retailer focused on digital convenience. This can enhance the shopping experience for mobile-first users.
Consistent Promotions: The homepage shows a strong emphasis on ongoing sales and collections e.g., “FINALCALL” sale, “Sommer-Must-Have”, suggesting a dynamic promotional calendar.

How to Cancel Horze.ch Subscription

Based on the information available on the Horze.ch homepage, the only explicit “subscription” mentioned is the Horze Club membership. While details on canceling this membership aren’t directly on the homepage, common practices for online subscriptions can be inferred.

Cancelling Horze Club Membership:

If you’ve signed up for the “Horze Club” for CHF 120, which offers discounts like “-5% EXTRA & -20% Rabatt auf Horze & B Vertigo,” this is likely a recurring annual membership.

To cancel such a subscription, you would typically follow these steps:

Log In to Your Account: The first step for almost any online subscription cancellation is to log into your personal account on the Horze.ch website using your registered email and password. Look for “Anmelden” Login or “Mein Konto” My Account.
Navigate to Membership/Subscription Settings: Once logged in, search for a section related to your membership, subscriptions, club details, or account settings. This might be under headings like “Horze Club,” “Meine Mitgliedschaft” My Membership, or “Abonnements” Subscriptions.
Find Cancellation Option: Within that section, there should be an option to manage or cancel your membership. This could be a button or a link labeled “Mitgliedschaft beenden” End Membership, “Kündigen” Cancel, or “Automatische Verlängerung deaktivieren” Deactivate Automatic Renewal.
Follow On-Screen Prompts: You might be asked to confirm your cancellation, provide feedback, or acknowledge the terms of cancellation e.g., whether you lose benefits immediately or at the end of the current billing cycle.
Confirmation: Always look for a confirmation email or a message on the website confirming that your subscription has been successfully canceled. Keep this for your records.

Contacting Customer Service:

If you cannot find the cancellation option within your account or encounter any issues, the next best step is to contact Horze.ch customer service directly.

The homepage lists “Kundenservice” Customer Service and “Meine Anfragen” My Inquiries as available options. You can typically reach them via:

Email: An email address should be available on their “Contact Us” page.
Phone: A customer service phone number might be provided for direct assistance.
Contact Form: Many websites offer a contact form for submitting inquiries.

It’s advisable to initiate cancellation well before your next billing cycle to avoid being charged for an additional period. Sweet-baby-photography.com Reviews

How to Cancel Horze.ch Free Trial

Based on the publicly available information on the Horze.ch homepage, there is no explicit mention of a free trial for any service, product, or membership, including the Horze Club. The Horze Club is presented as a paid annual membership from the outset.

If, however, Horze.ch were to introduce a free trial in the future, the general procedure for canceling such a trial would typically mirror that of canceling a regular subscription, with a strong emphasis on timing:

Note the Trial End Date: The most critical step for any free trial is to know exactly when it ends. Mark this date on your calendar. Many companies automatically convert free trials into paid subscriptions unless canceled beforehand.
Access Account Settings: Log in to your Horze.ch account where your trial is linked. This would usually be under “Mein Konto” My Account or similar.
Locate Trial Information: Look for a section that specifies your “free trial” status, its duration, and the upcoming conversion to a paid plan.
Find Cancellation Option: Within this section, there should be a clear option to “Cancel Trial,” “End Free Trial,” or “Do Not Renew.”
Confirm Cancellation: Ensure you receive a confirmation message or email indicating that your trial has been successfully canceled and that you will not be charged.
Customer Service: If you have any difficulty finding the cancellation option or if the trial terms are unclear, contact Horze.ch customer service immediately. They should be able to guide you through the process or cancel it on your behalf.

Important Note: Since no free trial is currently advertised on the Horze.ch homepage, this section is purely hypothetical, based on standard e-commerce practices for managing trials. Always refer to the specific terms and conditions of any offer you sign up for on the website itself.

Horze.ch App Review

Horze.ch prominently features its mobile application on the homepage, stating: “Hol dir jetzt die neue Horze App: Die beste App für Reitbekleidung und Pferdezubehör. Für iOS und Android als Download erhältlich.

Jetzt die App herunterladen!” Get the new Horze App: The best app for riding apparel and horse accessories. Available for download on iOS and Android.

Download the app now!. This indicates a strategic move towards enhancing the mobile shopping experience.

App Features and User Experience Expected:

Based on typical e-commerce app functionality and the website’s offerings, an ideal Horze App would likely include:

Seamless Browsing: Optimized navigation for mobile screens, making it easy to browse through categories like “Reithosen,” “Pferdedecken,” and “Reithelme.”
Enhanced Product Discovery: Features like advanced filters size, color, brand, price range, search functionality, and personalized recommendations based on past purchases or browsing history.
Wishlist/Favorites: Ability to save products for later viewing or purchasing.
Easy Checkout: Streamlined payment process, potentially with saved payment methods for quicker transactions.
Order Tracking: Convenient access to order status, shipping updates, and delivery information.
Push Notifications: Alerts for new arrivals, sales events, order updates, or personalized offers, potentially integrating the “Horze Club” benefits directly.
Account Management: Full access to manage personal details, order history, and potentially “Horze Club” membership settings.
High-Quality Images/Videos: Product visuals optimized for mobile devices, possibly with zoom features and 360-degree views for certain items.

Benefits of Using the App:

Convenience: Shopping anytime, anywhere, directly from a smartphone or tablet.
Speed: Apps often load faster and provide a smoother experience than mobile websites.
Exclusive Offers: Some retailers offer app-exclusive deals or early access to sales to encourage app usage.
Personalization: Better data collection within an app can lead to more tailored product suggestions and marketing.

Potential Drawbacks General App Considerations:

Storage Space: Requires space on the device.
Updates: Regular updates are necessary for optimal performance and security.
Notifications: Can be intrusive if not managed properly by the user.

While a direct review of the app’s performance would require downloading and testing it, the emphasis on its availability suggests Horze.ch is committed to providing a modern, accessible shopping platform for its customers.

Horze.ch Return Policy

Horze.ch explicitly states “30 Tage Rückgaberecht” 30-day return policy on its homepage, which is a positive indicator for customer confidence.

A clear and reasonable return policy is crucial for online shopping, as customers cannot physically inspect products before purchase. Cutepawpaw.com Reviews

Key Aspects of the Return Policy Based on common e-commerce practices:

Return Window: The “30 Tage” 30 days likely refers to 30 calendar days from the date of receipt of the order. This is a standard and generous timeframe for online returns.
Condition of Items: Typically, returned items must be in their original, unused condition, with all tags and packaging intact. For equestrian products, this usually means:
- Apparel: Unworn except for trying on, unwashed, free of horse hair or odors.
- Equipment: Unused, clean, and in original packaging. Items like bits, saddle pads, or horse blankets might have specific hygiene requirements.
Proof of Purchase: Customers will almost certainly need their original order number, invoice, or receipt to process a return. The homepage mentions “Bestellung zurücksenden” Return Order under the “Kundenservice” Customer Service section, suggesting a dedicated process.
Return Shipping: The website doesn’t specify who covers return shipping costs. In many cases, customers are responsible for return shipping unless the item is defective or incorrect. However, some retailers offer free returns or prepaid labels, especially for higher-value items or for loyalty club members. This detail would be found in the full terms and conditions “AGB” – Allgemeine Geschäftsbedingungen or a dedicated “Returns” page.
Refund Process: Once the returned item is received and inspected, the refund is typically processed back to the original payment method. The timeframe for refunds can vary, but generally, it takes a few business days after processing.
Exclusions: Some items might be excluded from returns for hygiene reasons e.g., certain intimate apparel, used grooming tools, or supplements if they sold them. These exclusions would be detailed in the full return policy.

How to Initiate a Return Inferred:

Check “Bestellung zurücksenden”: The presence of “Bestellung zurücksenden” as a link suggests a dedicated online portal or instructions for initiating a return.
Customer Service: If an online portal isn’t clear or available, contacting customer service “Kundenservice” would be the next step to obtain return authorization or instructions.
Packaging: Carefully package the item, preferably in its original packaging, and include any required documentation.
Shipping: Send the package to the designated return address.

A 30-day return policy provides a good safety net for customers, allowing them to purchase with greater confidence, knowing they have a reasonable window to return items if they don’t meet expectations.

Frequently Asked Questions

What is Horze.ch?

Horze.ch is an online retail store based in Switzerland that specializes in equestrian products and apparel for riders and horses.

What kind of products does Horze.ch sell?

Horze.ch sells a wide range of equestrian products, including riding breeches, helmets, boots, jackets, horse blankets, saddle pads, bridles, grooming tools, stable equipment, and even some dog accessories.

Does Horze.ch offer free delivery?

Yes, Horze.ch offers free delivery for orders above CHF 149 within Switzerland.

What is the return policy for Horze.ch?

Horze.ch has a 30-day return policy “30 Tage Rückgaberecht” for most items, allowing customers to return products within 30 days of receipt.

Can I return items that have been used on a horse?

Generally, items must be in their original, unused condition with all tags and packaging intact for a return.

Specific hygiene exclusions may apply for certain products. always check their full return policy.

Does Horze.ch have a physical store?

Based on the website, Horze.ch primarily operates as an online retailer in Switzerland.

The homepage does not mention any physical store locations.

What is the “Horze Club” and how much does it cost?

The “Horze Club” is a paid annual membership that costs CHF 120. It offers members an additional 5% discount on all purchases and a 20% discount on Horze and B Vertigo brand products. Miningfarm.site Reviews

How do I cancel my Horze Club membership?

To cancel your Horze Club membership, you would typically need to log into your account on Horze.ch, navigate to your membership settings, and find the cancellation option.

If you encounter issues, contact their customer service.

Is there a Horze.ch mobile app?

Yes, Horze.ch has a dedicated mobile app available for download on both iOS and Android devices.

What payment methods are accepted on Horze.ch?

While not explicitly listed on the homepage, typical payment methods for Swiss e-commerce sites often include credit cards Visa, MasterCard, PayPal, Twint, and sometimes invoicing Kauf auf Rechnung.

Does Horze.ch ship internationally?

The website “Horze.ch” primarily serves the Swiss market.

For international shipping, you might need to check if there’s a Horze website specific to your country or if they offer international shipping from the Swiss site under specific conditions.

Are the prices on Horze.ch inclusive of VAT?

Yes, the prices displayed on Horze.ch for the Swiss market are generally inclusive of VAT “inkl. MwSt.” – inklusive Mehrwertsteuer.

How do I track my order from Horze.ch?

Once your order is placed and shipped, you should receive a shipping confirmation email with a tracking number.

You can use this number on the carrier’s website or possibly through your Horze.ch account’s order history.

Can I find sales and discounts on Horze.ch?

Yes, Horze.ch frequently features “Super Deals,” “Marken-Deals,” and seasonal sales events with discounted prices on various products. Look for the “% Sale” and “Super Deals” sections. Athams.com Reviews

What brands does Horze.ch carry?

Horze.ch carries a wide array of well-known equestrian brands such as Ariat, Eskadron, Pikeur, Horseware, Kentucky Horsewear, LeMieux, and their own Horze and B Vertigo collections.

How can I contact Horze.ch customer service?

The Horze.ch homepage lists “Kundenservice” Customer Service and “Meine Anfragen” My Inquiries as ways to get assistance.

You can typically find contact details like email or phone on their dedicated customer service page.

Are there products for specific riding disciplines like Western riding?

Yes, Horze.ch caters to various riding disciplines, including a dedicated section for “Westernreiten” Western Riding products.

Does Horze.ch sell products for pets other than horses?

Yes, the website also features a “Hundezubehör & Hundebedarf” Dog Accessories & Dog Supplies section, indicating they sell products for dogs.

Can I buy gift vouchers on Horze.ch?

Yes, the website mentions “Geschenkgutschein” Gift Voucher, indicating that gift vouchers are available for purchase.

What is the significance of “UVP” next to some prices on Horze.ch?

“UVP” stands for “Unverbindliche Preisempfehlung,” which translates to “Recommended Retail Price.” When a price is lower than the UVP, it indicates that Horze.ch is offering the product at a discount compared to the manufacturer’s suggested price.

Horze.ch Reviews