Home-made.com Reviews

Based on looking at the website, Home-made.com appears to be an online platform aiming to disrupt the traditional real estate rental market by offering a more affordable and technology-driven service for both landlords and renters in the UK.

Their core proposition revolves around cutting out expensive high-street agency branches and passing those savings onto their users.

While the concept of making property rentals more accessible and cost-effective is appealing, particularly given the ever-increasing cost of living, it’s crucial to examine such platforms through a lens of ethical financial practices and overall community well-being.

Any service that involves aspects of tenancy, deposits, and recurring payments inherently touches upon financial dealings, and it’s important to ensure these align with principles of fairness and avoiding exploitative practices.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Home-made.com Review & First Look

Upon initial review, Home-made.com presents itself as a modern solution for property rentals, emphasizing a tech-first approach to reduce costs.

The site is clean, straightforward, and clearly differentiates between services for landlords and renters. Ufhtradedirect.co.uk Reviews

The promise of “quality, personal service at a fraction of the price of traditional fees” is certainly a strong hook in a market often perceived as overly expensive and bureaucratic.

They highlight their use of “tech and people to deliver outstanding results,” implying a blend of automation and human support, which can be a powerful combination if executed well.

• Target Audience: Primarily landlords looking to reduce agency fees and renters seeking more affordable and direct rental options.
• Core Value Proposition: Cost savings through the elimination of physical branches and leveraging technology.
• Key Features Advertised:
  • Reduced fees compared to traditional high-street agencies.
  • Emphasis on technology for efficiency.
  • Personalized service despite the digital model.
  • Dedicated sections for landlords and renters.

The website’s design fosters a sense of professionalism and trustworthiness, with clear calls to action and testimonials from “trusted partners” and mentions of being “featured on” various media outlets, which adds a layer of credibility.

However, for a user evaluating the platform, the devil is always in the details—specifically, the actual mechanics of their rental process, fee structures, and dispute resolution.

Home-made.com Cons

While Home-made.com positions itself as a cost-effective alternative, any service dealing with financial transactions, especially recurring payments like rent, warrants careful scrutiny.

From an ethical standpoint, it’s vital to ensure that the underlying mechanisms do not inadvertently lead to financial strain or unjust dealings, which could be the case if there are hidden fees, complex cancellation policies, or if their efficiency leads to depersonalized support when real human intervention is needed.

• Potential for Depersonalization: While technology can streamline processes, the absence of physical branches might mean a lack of immediate, face-to-face support, which some users, particularly those dealing with complex rental issues or needing urgent assistance, might find challenging.
  • Customer Service Access: Relying solely on calls, messages, or WhatsApp might not suffice for every situation, especially for users who prefer in-person consultations or structured grievance redressal mechanisms. This could lead to frustration if response times are slow or issues require nuanced discussion.
• Over-reliance on Technology: If their “tech” isn’t robust or user-friendly, it could create more problems than it solves. Glitches, bugs, or unintuitive interfaces can impede the rental process, from listing properties to signing contracts and managing payments.
  • Digital Divide: Some individuals might not be comfortable with purely online platforms for something as significant as housing, potentially excluding a segment of the population who prefer traditional methods.
• Limited Physical Presence: The lack of high-street branches, while a cost-saver, means there’s no local point of contact for in-person queries, document submissions, or general inquiries. For landlords managing properties in specific areas or renters wanting to discuss terms face-to-face, this can be a significant drawback.
  • Trust and Transparency: In real estate, trust is paramount. For some, a physical office provides a tangible sense of security and accountability that a purely online presence might lack, even if the online platform is legitimate.
• Potential for Hidden Fees or Complex Structures: While the site touts cost savings, the specific breakdown of all potential fees e.g., for tenancy agreements, reference checks, deposit protection, or end-of-tenancy issues isn’t immediately transparent on the homepage. Users should dig deep into their terms and conditions.
  • Service Tiers: It’s common for such platforms to offer different service tiers, and the “fraction of the price” might only apply to a basic, self-service package, with more comprehensive services incurring additional, potentially significant, costs.

Home-made.com Alternatives

For those seeking to rent or let properties, several alternatives exist, each with its own advantages.

The key is to prioritize transparency, ethical dealings, and ensuring that all transactions are fair and free from exploitative interest-based structures or deceptive practices.

• Traditional Letting Agencies with caution: While Home-made.com aims to differentiate from them, traditional agencies still offer comprehensive services, including property viewing, tenant referencing, tenancy agreement drafting, and property management.
  • Pros: Local expertise, physical presence, established legal frameworks, comprehensive services.
  • Cons: Often higher fees, potential for opaque pricing, may not align with ethical financial practices regarding interest-based transactions if not carefully vetted.
  • Recommendation: When engaging with traditional agencies, always inquire about their full fee structure upfront, ensure all contracts are thoroughly reviewed by a legal expert if possible, and confirm that their financial dealings e.g., how deposits are held or how rent is processed are transparent and adhere to regulations. Seek out agencies known for ethical practices and positive tenant/landlord relationships.
• Direct Landlord-to-Tenant Agreements: Many landlords prefer to manage their properties directly, using online listing platforms to find tenants. This can lead to more direct communication and potentially lower costs as no agency fees are involved.
  • Pros: Direct communication, flexibility, potentially lower costs for both parties, greater control for landlords.
  • Cons: Requires more effort from both landlord and tenant in terms of due diligence, legal documentation, and property management.
  • Recommendation: Utilize reputable online classifieds e.g., Gumtree, OpenRent in the UK that facilitate direct connections. Always use proper, legally binding tenancy agreements, conduct thorough referencing credit checks, employment verification, and ensure deposits are protected in a government-approved scheme. Focus on clear communication and mutual understanding to build a respectful tenant-landlord relationship.
• Cooperative Housing and Community Land Trusts: These models focus on communal ownership or management, promoting affordability and stability over speculative profit. While less common than traditional rentals, they offer a fundamentally different, often more ethical, approach to housing.
  • Pros: Affordability, community focus, long-term stability, often non-profit or ethical mission.
  • Cons: Limited availability, specific membership requirements, may involve shared responsibilities.
  • Recommendation: Research local cooperative housing initiatives or community land trusts. These models often align well with principles of mutual aid and community well-being, prioritizing access to housing over commercial gain.
• Halal Financing Options for Home Ownership: For those in a position to buy, exploring interest-free halal financing models can be a superior long-term alternative to renting and a fundamental way to avoid interest-based transactions.
  • Pros: Ownership, asset building, avoiding riba, long-term stability.
  • Cons: Requires significant upfront capital or access to specialized financing products, may have stricter eligibility criteria.
  • Recommendation: Investigate Islamic finance institutions that offer Sharia-compliant home purchase plans e.g., Murabaha, Musharaka Mutanaqisah. These models structure payments without interest, focusing on ethical partnerships and asset-backed transactions. This offers a path to genuine homeownership that aligns with faith-based financial principles.

How to Cancel Home-made.com Subscription

The website’s main page doesn’t explicitly detail a subscription model, but rather implies a service-based fee structure for landlords and potentially renters.

If Home-made.com operates on a subscription or service agreement that requires cancellation, the process typically involves several key steps common across online platforms. Bit2miner.com Reviews

Given the emphasis on digital interaction, it’s highly probable that cancellation would be initiated through their online portal or via direct communication.

• Review Your Agreement: The first step is to meticulously review the terms and conditions or the service agreement you signed when you commenced using Home-made.com. This document will outline the specific cancellation policy, including notice periods, potential penalties, and the required method of communication.
  • Look for Clauses on Termination: Pay close attention to sections titled “Termination,” “Cancellation,” “Subscription Management,” or “Service Agreement End.”
• Contact Customer Support: The most direct method is typically to contact their customer support. The Home-made.com website prominently displays contact options:
  • Phone: Call 0207 846 0122
  • WhatsApp: Use the provided WhatsApp link.
  • Leave a Message/Email: Look for a contact form or a dedicated email address on their “Contact Us” or “Help” pages, which are usually found in the footer or header of the website.
  • Document Everything: When contacting them, keep a record of the date, time, method of contact, the name of the representative you spoke with, and a summary of the conversation. Request a confirmation email or written acknowledgment of your cancellation request.
• Online Account Management if applicable: If Home-made.com uses a user dashboard or account portal for managing services, there might be a “Subscription,” “Settings,” or “Account Management” section where you can initiate a cancellation directly.
  • Dashboard Navigation: Log in to your account and navigate through the menu options to find anything related to your active services or subscriptions.
  • Follow Prompts: If an online cancellation option exists, follow the on-screen prompts carefully to ensure the cancellation is processed correctly.
• Verify Cancellation: After initiating the cancellation, it’s crucial to follow up to ensure it has been fully processed and that no further charges will be incurred.
  • Check for Confirmation: Look for a confirmation email or a notification within your account dashboard.
  • Monitor Bank Statements: Keep an eye on your bank or credit card statements for a few billing cycles to ensure no further charges from Home-made.com appear.

Home-made.com Pricing

While the Home-made.com homepage doesn’t detail specific pricing plans, it strongly emphasizes cost savings as a primary differentiator.

The entire premise is built around being “a fraction of the price of traditional fees.” This implies that their pricing structure will be significantly lower than conventional high-street estate agents, but the exact breakdown would require a deeper dive into their dedicated landlord or renter sections, or direct inquiry.

• Landlord Services Pricing: For landlords, traditional letting agencies typically charge a percentage of the monthly rent e.g., 10-15% for management, or a one-off fee for tenant find, or a flat fee for various services. Home-made.com’s model suggests either:

  • Flat Fees for Specific Services: Instead of a percentage, they might offer fixed prices for tenant sourcing, referencing, tenancy agreement drafting, or listing services.
  • Tiered Packages: Common in online property platforms, where landlords can choose from basic “list-only” packages to more comprehensive “full management” services, with varying price points. The “fraction of the price” likely refers to the basic package.
  • Subscription Model: A monthly or annual fee for unlimited listings or a suite of tools, which might be more appealing for portfolio landlords.

• Renter Services Pricing: In the UK, it is generally illegal for landlords or letting agents to charge tenants fees for things like referencing, credit checks, or administration for new tenancies Tenant Fees Act 2019. The main charges for renters should be rent and a refundable tenancy deposit capped at 5 or 6 weeks’ rent.

  • What Renters Might Pay For: While direct fees are largely prohibited, renters might encounter costs related to late rent payments if specified in the tenancy agreement, or costs for early termination of a tenancy if they break their contract. Home-made.com should adhere to these regulations.
  • Deposit Protection: Renters should ensure that any deposit paid through Home-made.com is placed in a government-approved tenancy deposit scheme TDP within 30 days of receiving it.

• Transparency is Key: For any online platform, clear and transparent pricing is paramount. Users should be able to easily find a detailed breakdown of all potential costs, without hidden clauses or unexpected charges. This is especially true in the property sector, where large sums of money are involved.

• Value for Money: While cost savings are attractive, users must also consider the value proposition. A cheaper service is only beneficial if it still delivers the necessary quality and support. For landlords, this means finding reliable tenants and hassle-free management. For renters, it means a fair tenancy and prompt resolution of issues.

Home-made.com vs. Traditional Letting Agencies

Home-made.com’s entire business model is predicated on being a superior alternative to traditional high-street letting agencies.

The comparison boils down to cost, convenience, and the level of personalized service.

• Cost: Marcosgrounds.com Reviews

  • Home-made.com: Pitches itself as significantly cheaper, leveraging technology and no physical branches to cut overheads. The idea is that these savings are passed directly to the landlord.
  • Traditional Agencies: Known for higher fees, often a percentage of monthly rent e.g., 8-15% for management or substantial one-off fees for tenant find. Their overheads include office space, larger staff teams, and local marketing.
  • Verdict: Home-made.com likely wins on pure cost, assuming their advertised savings translate to actual lower fees across all service levels.

• Convenience & Efficiency:

  • Home-made.com: Emphasizes tech-driven efficiency, implying faster processes for listing, viewing arrangements, and document handling. The digital-first approach means accessibility from anywhere, anytime.
  • Traditional Agencies: Can be slower due to manual processes, paperwork, and dependence on physical appointments. However, they offer a familiar, often structured approach that some prefer.
  • Verdict: Home-made.com probably offers greater digital convenience, which suits tech-savvy users and those with busy schedules.

• Personalized Service & Local Knowledge:

  • Home-made.com: States they offer “personal service” despite being tech-driven, likely through dedicated account managers or responsive digital support. However, local market nuances might be less emphasized compared to agencies with deep roots in specific neighborhoods.
  • Traditional Agencies: Often have strong local market knowledge, physical presence for walk-ins, and a more hands-on approach for property viewings and tenant interactions. This can be crucial for unique properties or complex tenant situations.
  • Verdict: Traditional agencies often provide a more “personal touch” and localized expertise, which can be invaluable for certain landlords and tenants. Home-made.com’s “personal service” would need to be very robust to truly compete here.

• Transparency & Trust:

  • Home-made.com: Needs to be exceptionally transparent with its digital processes and pricing to build trust in the absence of a physical presence. Reviews and testimonials become crucial.
  • Traditional Agencies: While some can be opaque, many established agencies rely on their physical presence and local reputation to build trust. Industry regulations also play a role.
  • Verdict: Trust for online platforms like Home-made.com is built on user experience, clear communication, and adherence to regulations. Traditional agencies often have an established local presence that inherently signals trust for some.

• Dispute Resolution:

  • Home-made.com: Dispute resolution would likely be handled remotely, relying on clear contractual terms and digital communication.
  • Traditional Agencies: May offer mediation or direct intervention for disputes, leveraging their local presence and relationships.
  • Verdict: Depends on the quality of Home-made.com’s remote dispute resolution processes. In-person mediation by a local agent might be preferred by some.

Traditional agencies, while often pricier, still offer the reassurance of a physical presence and deeply localized expertise.

The choice between them depends on a user’s priorities: significant cost savings and digital convenience, or a more traditional, hands-on, and potentially more locally informed service.

Ethical Considerations in Property Rental Platforms

In any financial transaction, particularly those involving essential needs like housing, ethical considerations are paramount.

As a user, it’s not just about the cheapest option but the most just and transparent one.

For platforms like Home-made.com, which facilitate significant financial interactions, several ethical points should be evaluated.

• Fairness in Pricing: While the platform aims to be cheaper, the ethical question is whether the cost savings come at the expense of necessary services or fairness. Are all fees clearly disclosed upfront, without hidden charges that could surprise users later? Transparency in all financial dealings is a cornerstone of ethical practice.
  • No Hidden Fees: Ethical platforms avoid burying critical fees in lengthy terms and conditions or introducing them late in the process. Every cost associated with the service should be clear from the outset.
  • Value for Money: Even if cheap, does the service provide adequate value? Skimping on essential services like proper tenant referencing or reliable deposit protection could lead to greater problems down the line, affecting both landlords and tenants.
• Treatment of Deposits: Deposits are often a significant financial burden for renters. Ethical platforms ensure that:
  • Deposit Protection Schemes: All tenant deposits are securely held in a government-approved deposit protection scheme as legally required in the UK. This protects the tenant’s money and provides a clear mechanism for dispute resolution at the end of a tenancy.
  • Fair Deductions: Any deductions from a deposit are transparent, reasonable, and justified by clear evidence of damage beyond fair wear and tear. A robust, impartial process for dispute resolution regarding deposits is crucial.
• Dispute Resolution Mechanism: Disagreements between landlords and tenants are inevitable. An ethical platform provides:
  • Clear Processes: A well-defined, accessible, and impartial process for resolving disputes, whether through internal mediation or by directing parties to relevant external arbitration services.
  • Accessibility: The process should be easy to understand and navigate for all users, regardless of their tech proficiency.
• Data Privacy and Security: Handling personal and financial data requires stringent security measures. An ethical platform:
  • Protects User Data: Implements robust cybersecurity protocols to protect sensitive information e.g., identity documents, bank details.
  • Transparent Data Use: Clearly communicates how user data is collected, stored, and used, adhering to privacy regulations like GDPR in the UK.
• Accessibility and Inclusivity: While a digital-first approach offers convenience, it should not inadvertently exclude those who are less tech-savvy or have limited internet access.
  • Alternative Support: Providing alternative channels of support e.g., phone, email, or even partnerships with local community centers for assistance can enhance inclusivity.
  • Clear Language: Using plain, easy-to-understand language in all communications and legal documents, avoiding jargon that might confuse users.
• Compliance with Regulations: Adhering to all relevant housing and financial regulations is non-negotiable. This includes tenant fees acts, deposit protection rules, and anti-money laundering regulations.
  • Industry Standards: Beyond legal requirements, striving for and exceeding industry best practices builds trust and demonstrates a commitment to ethical operations.

Ultimately, an ethical property rental platform like Home-made.com would not just focus on cost savings but also on fostering fair, transparent, and respectful relationships between landlords and tenants, ensuring that the housing process is as smooth and equitable as possible for all parties involved. Efaxcorporate.com Reviews

This includes clearly stating any service fees, ensuring deposits are properly secured, and providing accessible support for any issues that may arise, prioritizing the well-being and rights of individuals over purely commercial gains.

The Importance of Due Diligence for Renters and Landlords

Whether using a platform like Home-made.com or a traditional agency, conducting thorough due diligence is paramount. This isn’t just a best practice.

It’s a necessary step to protect your interests and ensure a smooth, legitimate rental experience.

• For Renters:

  • Verify the Property and Landlord/Agent: Always ensure the property you’re interested in is real and that the person or entity listing it is legitimate. Be wary of listings that seem “too good to be true” or those that pressure you into quick decisions without proper viewing or documentation.
    • Physical Viewings: Always conduct a physical viewing of the property before committing.
    • Identity Verification: Request identification from the agent or landlord and confirm their association with the property.
    • Online Presence Check: Look up reviews for Home-made.com or any other agency on independent review sites Trustpilot, Google Reviews, etc.. Pay attention to recurring themes, both positive and negative.
  • Understand All Costs: Before signing any agreement, get a full breakdown of all costs. This includes rent, deposit, any allowable fees like late payment charges or early termination fees, where applicable, and details on how utilities will be paid.
    • Tenant Fees Act UK: Remind yourself of what fees are legally permissible for tenants under the Tenant Fees Act 2019. Any demands for prohibited fees should be a red flag.
  • Read the Tenancy Agreement Carefully: This is perhaps the most crucial step. The tenancy agreement is a legally binding contract.
    • Key Clauses: Pay attention to clauses regarding rent increases, notice periods for vacating, maintenance responsibilities, deposit deductions, and any specific rules about the property e.g., pets, alterations.
    • Seek Clarification: Don’t hesitate to ask questions about anything you don’t understand. If necessary, consider seeking advice from a housing charity or legal aid service.
  • Check Deposit Protection: Ensure your landlord/agent will protect your deposit in a government-approved scheme. Ask for proof and details of the scheme.
  • Inventory Report: Insist on a detailed inventory report at the start of the tenancy, documenting the condition of the property and its contents. Take photos or videos as additional evidence. This is vital for avoiding disputes over deposit deductions later.

• For Landlords:

  • Thorough Tenant Referencing: This is your primary defense against unreliable tenants. Home-made.com might offer this service, but ensure it’s comprehensive.
    • Credit Checks: Verify financial stability.
    • Employment Verification: Confirm income and job stability.
    • Previous Landlord References: Get insights into their rental history and behavior.
    • Right to Rent Checks: In the UK, landlords must check that tenants have the legal right to rent property.
  • Understand Your Legal Obligations: Landlords have numerous legal responsibilities, including gas safety, electrical safety, fire safety, and protecting deposits. Ensure Home-made.com or any service you use helps you meet these, or clearly outlines your responsibilities.
    • Safety Certificates: Always provide tenants with valid Gas Safety Certificates, Electrical Safety Reports, and an Energy Performance Certificate EPC.
  • Clear Tenancy Agreements: Use a robust, legally sound tenancy agreement. Ensure it covers all terms, conditions, and responsibilities for both parties.
  • Property Management Expectations: If using Home-made.com for management, understand precisely what services are included e.g., rent collection, maintenance coordination, emergency repairs and what your responsibilities remain. Clarify response times for issues.
  • Insurance: Ensure you have appropriate landlord insurance, covering buildings, contents if furnished, and public liability.
  • Record Keeping: Maintain meticulous records of all communications, payments, repairs, and inspections. This is crucial for resolving any future disputes.

By diligently following these steps, both renters and landlords can navigate the property market more confidently, regardless of whether they choose a modern platform like Home-made.com or stick with traditional methods.

Prioritizing transparency, legal compliance, and clear communication will always lead to better outcomes.

Frequently Asked Questions

What is Home-made.com primarily known for?

Home-made.com is primarily known for offering an online platform that aims to provide a cheaper alternative to traditional high-street letting agencies for landlords and renters in the UK, by leveraging technology and eliminating physical branches.

Does Home-made.com offer services for both landlords and tenants?

Yes, Home-made.com explicitly states it offers services for both landlords “I’m a landlord” and renters “I’m a renter” on its homepage.

How does Home-made.com claim to be cheaper than traditional agencies?

Home-made.com claims to be cheaper by not having expensive high-street agency branches, using technology to deliver results, and passing those operational savings onto its users. Globalreporting.org Reviews

Is Home-made.com available outside of the UK?

Based on the direct contact number 0207, a London area code and the typical focus of UK property tech platforms, it appears Home-made.com primarily serves the UK market.

The website does not indicate international services.

What kind of “tech” does Home-made.com use?

While the website doesn’t specify the exact technologies, it implies leveraging digital tools for efficiency, which typically includes online listing management, virtual viewing scheduling, digital document signing, and possibly online communication portals.

What are the main benefits of using Home-made.com for landlords?

The main benefits for landlords, as advertised, are significantly reduced fees compared to traditional agencies and potentially a more streamlined, tech-enabled process for finding tenants and managing properties.

What are the main benefits of using Home-made.com for renters?

For renters, the primary benefit is access to properties that might come with lower overall costs due to the landlord’s reduced agency fees, and a potentially more efficient, digital rental process.

Does Home-made.com offer property management services?

The homepage highlights “quality, personal service” for landlords, implying a comprehensive offering that could include property management, but specific details on the scope of their services would require deeper exploration of their landlord section.

How can I contact Home-made.com customer support?

You can contact Home-made.com customer support by calling 0207 846 0122, leaving them a message via a contact form likely on their site, or using their WhatsApp service.

Does Home-made.com handle tenancy agreements?

While not explicitly stated on the homepage, a comprehensive rental platform like Home-made.com would typically facilitate or provide templates for legally sound tenancy agreements as part of their service.

What is the typical fee structure for Home-made.com?

The typical fee structure is not detailed on the homepage but is implied to be a flat fee or tiered package model that is “a fraction of the price” of traditional percentage-based agency fees.

Specific pricing would be in their landlord services section. Pfister.ch Reviews

How does Home-made.com ensure tenant referencing?

As a professional rental platform, Home-made.com would be expected to offer tenant referencing services credit checks, employment verification, previous landlord references as part of their landlord support packages, though specific details are not on the homepage.

Are tenant deposits protected when using Home-made.com?

Any legitimate rental platform in the UK is legally required to ensure tenant deposits are protected in a government-approved tenancy deposit scheme. Home-made.com should adhere to this regulation.

What are the potential drawbacks of using a fully online rental platform?

Potential drawbacks include a lack of face-to-face interaction, a potential for depersonalized service if issues arise, reliance on robust technology, and the exclusion of individuals less comfortable with digital processes.

Is Home-made.com regulated by any property bodies?

As a UK-based letting agent or facilitator, Home-made.com would be expected to comply with relevant regulations and potentially be a member of professional bodies like The Property Ombudsman or Property Redress Scheme, though this isn’t stated on the homepage.

Can I view properties listed on Home-made.com in person?

The website facilitates the rental process, which inherently involves property viewings.

Home-made.com would likely arrange or enable viewings, either by the landlord directly or through their own representatives.

How does Home-made.com handle maintenance requests?

If Home-made.com offers property management services, they would typically have a system for tenants to report maintenance issues and for landlords to manage repairs, likely through an online portal or dedicated contact.

What kind of support is offered for new landlords?

Home-made.com positions itself as a service provider for landlords, implying support through their “personal service” and potentially guidance on listing properties, tenant vetting, and legal obligations, though specific details are needed from their landlord section.

Does Home-made.com offer a free trial for landlords or tenants?

The homepage does not mention a free trial.

Services are typically fee-based for landlords, and direct charges to tenants are largely prohibited in the UK. Tomahawk-steakhouse.co.uk Reviews

What are the legal responsibilities of landlords using Home-made.com?

Landlords using Home-made.com retain their legal responsibilities regarding property safety gas, electrical, fire, deposit protection, right-to-rent checks, and providing valid safety certificates, even if the platform assists in these areas.