Hercules-gazebo.co.uk Reviews

Based on checking the website, Hercules-gazebo.co.uk appears to be a legitimate online retailer specializing in heavy-duty pop-up gazebos and related accessories in the UK.

They offer a range of products from entry-level steel frames to robust aluminum options, catering to various needs from family gatherings to trade events.

The site also highlights bespoke printing services for custom branding, joining kits for larger setups, and essential anchoring equipment like weights and straps.

They claim to be one of the UK’s largest suppliers, emphasizing fast, free delivery to mainland UK and VAT-inclusive pricing.

While the primary focus is on gazebos, the site also features garden furniture sales, such as rattan dining sets and egg chairs.

This diversification might be a strategy to leverage their outdoor products expertise.

The site provides clear contact information, including phone numbers and an email address, and showcases customer testimonials.

They’ve been in business since 2010, operating as a family-run business under their own Hercules Gazebo® and Titan Gazebo® brands.

Overall, the website presents a professional image with a clear product focus and aims to instill confidence in potential buyers through transparency and customer feedback.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Hercules-gazebo.co.uk: A Deep Dive into Their Offerings

Hercules-gazebo.co.uk positions itself as a go-to destination for heavy-duty pop-up gazebos in the UK.

Their platform details a robust selection, aiming to cover various needs, from casual backyard use to demanding commercial applications.

Understanding their product lines and operational transparency is key to evaluating their overall service.

Hercules-gazebo.co.uk Review & First Look

Upon initial inspection, Hercules-gazebo.co.uk presents a clean, functional e-commerce interface.

The site’s design prioritizes product visibility, showcasing their range of gazebos prominently.

• Product Focus: The clear emphasis is on “heavy duty pop up gazebos with sides.” They differentiate between models like the “entry level S32” and the “strongest HEX50,” indicating a tiered product strategy.
• Brand Presence: The site proudly features their own “Hercules Gazebo® and Titan Gazebo® branded pop-up gazebos,” suggesting a commitment to their own product quality and control.
• Key Information Accessibility: Essential details such as contact numbers 07743046600, 07762920061, 0161 336 8031 and an email [email protected] are readily available. This transparency is a positive sign for customer support and inquiries.
• Call to Action: Prominent “Shop Now” and “Learn More” buttons guide users, making navigation straightforward. The mention of “From only £129.99” for gazebos and bespoke printing from the same price point gives an immediate idea of entry-level costs.

The site also highlights their status as “THE UK’S TOP SELLING HEAVY DUTY POP UP GAZEBOS WITH SIDES,” a claim that speaks to their market position and potentially, customer volume.

Hercules-gazebo.co.uk Features

The website outlines several features that differentiate their products and services in the competitive outdoor shelter market.

• Diverse Gazebo Range:
  • Frame Strengths: They offer various frame strengths, from the S32 steel models to the Hex 50mm Aluminium, catering to different durability requirements. The Hex 50mm Aluminium is highlighted as a “trade gazebo,” implying suitability for professional or rigorous use.
  • Sizes: Popular sizes like 3x3m and 3×4.5m are frequently mentioned, covering common spatial needs. They also list a 3m x 2m Hex50 option.
  • Materials: Gazebos feature “fully waterproof, commercial grade” materials, with specific mention of “500gsm Polyester” for their Hex50 models, indicating substantial fabric quality.
• Customization Services:
  • Bespoke Printing: Hercules-gazebo.co.uk offers “full bespoke gazebo prints” and “banner valance wraps.” This is a significant feature for businesses or events looking for branded gazebos, allowing them to “stand out from the crowd.”
  • Quotation Process: They invite customers to “get in touch today and we’ll be happy to help and provide a full quotation” for customisation, indicating a personalized service approach.
• Accessories and Enhancements:
  • Joining Kits: To create larger, seamless outdoor spaces, they provide “joining kits.” These kits include “metal leg clamps, canvas roof gutter strip and joining infill strips,” designed for watertight connections between two gazebos.
  • Anchoring Solutions: Recognizing the importance of stability, they sell “good quality choice of weights, heavy duty stakes and ratchet straps.” This focus on secure anchoring aims to “securely anchor down your gazebo and help avoid disasters in adverse weather conditions.”
• Logistics & Pricing:
  • Fast, Free Delivery: A key selling point is their “Fast, free delivery service to all mainland UK.” This can significantly enhance customer value.
  • VAT Inclusive Pricing: All prices displayed are “inclusive of vat,” ensuring transparency and no hidden costs for UK customers.

These features collectively aim to provide a comprehensive solution for various gazebo needs, from purchase and customization to secure setup.

Hercules-gazebo.co.uk Pros & Cons

An analysis of the Hercules-gazebo.co.uk website reveals several strengths and a few areas where more information could benefit consumers.

Pros:

• Specialized Product Focus: By concentrating on heavy-duty pop-up gazebos, they appear to be experts in their niche, offering a range of quality and durable products. This specialization often translates to better product knowledge and customer support.
• Transparent Contact Information: Easily accessible phone numbers and email address instills confidence and provides multiple avenues for customer service.
• Bespoke Printing Service: The option for custom branding is a major advantage for commercial users, event organizers, or anyone looking for a unique gazebo.
• Comprehensive Accessory Range: Selling joining kits and anchoring solutions alongside gazebos demonstrates a holistic approach, ensuring customers have all necessary components for secure and versatile setups.
• Clear Pricing & Delivery: VAT-inclusive pricing and free mainland UK delivery simplify the buying process and remove unexpected charges, which is a strong competitive advantage.
• Positive Customer Testimonials: The website features glowing reviews from customers like Alison Dodd, Mark Newbold, and Melanie Sterling, praising product quality, sturdiness, ease of setup, and excellent customer service. Melanie Sterling specifically noted her new Hercules gazebo “far exceeded my expectations, superb quality, totally wind & waterproof, very sturdy & easy to put up.”
• Established Business: Operating since 2010 as a family-run business lends credibility and suggests a history of reliable service.
• Diversified Offerings Garden Furniture: While primarily a gazebo seller, their inclusion of garden furniture on sale broadens their appeal to outdoor living enthusiasts, potentially increasing average order value. For instance, a “Grey Rattan firepit dining set” originally £1,899.99, marked down to £899.99, showcases significant discounts.

Cons:

• Limited Product Reviews on Site: While there are testimonials, the absence of individual product reviews directly on product pages might make it harder for customers to gauge specific item performance based on user experience. More real user reviews would strengthen trust.
• No Dedicated “About Us” Page: While they mention being a “family run business” since 2010 on the homepage, a dedicated “About Us” page could provide more in-depth company history, values, and team information, further building trust.
• Restricted Contact Hours: Phone lines are available only from “10am – 4pm,” which might be restrictive for customers with inquiries outside these hours.
• Lack of Detailed Specifications on Homepage: While categories like S32 and HEX50 are mentioned, more granular specifications e.g., frame thickness, fabric denier might require deeper navigation into individual product pages, which isn’t always ideal for quick comparisons.

Hercules-gazebo.co.uk Pricing

Hercules-gazebo.co.uk provides a clear pricing structure, with prices displayed inclusive of VAT, which simplifies budgeting for customers. Liveself.co Reviews

Their range caters to different budgets and quality requirements, from entry-level options to premium trade-grade gazebos.

• Entry-Level Options:
  • Hercules 3x3m Pop Up Gazebo – S32 Steel: This model starts from £144.99, with variants up to £191.99. This is their most affordable 3x3m option, making it accessible for casual use.
  • Hercules 3×4.5m Pop Up Gazebo – S32 Steel: Priced from £184.99 to £244.99, this offers a larger footprint for those needing more space on a budget.
• Mid-Range Offerings:
  • Titan 3x3m Pop Up Gazebo – Hex 40 Steel: This is priced between £184.99 and £234.99. The “Hex 40 Steel” likely indicates a more robust frame than the S32, justifying a slightly higher price point.
• Premium/Trade Gazebos:
  • Hercules 3m x 3m Gazebo® Hex50 aluminium 500gsm Polyester: Starting at £369.99 and going up to £499.99, this represents a significant jump in quality and durability, suitable for heavy use.
  • Hercules 3m x 4.5m Gazebo Hex50 aluminium 500gsm Polyester: This larger Hex50 model is priced at £649.99, reflecting its substantial size and premium construction.
  • Hercules 3m x 2m Gazebo® Hex50 aluminium 500gsm Polyester: Also at £649.99, this indicates a specialized premium size for specific needs.
• Bespoke Printing: Custom printing services start “From Only £129.99,” providing an affordable option for businesses or events looking for branded gazebos.
• Accessories: While specific prices for joining kits, weights, and straps aren’t directly on the homepage, they are available for purchase, suggesting additional costs for complete setups.
• Sale Items: The site frequently features sales on non-gazebo items like garden furniture, offering significant discounts. For example, a “Multi Functional Patio Sofa Set” dropped from £789.99 to £549.99, a 30% reduction.

The pricing structure clearly indicates that Hercules-gazebo.co.uk caters to a broad market, from budget-conscious consumers seeking basic shelter to professional users requiring robust, long-lasting solutions.

The transparency of VAT-inclusive pricing is a notable positive.

Hercules-gazebo.co.uk Alternatives

When considering a heavy-duty pop-up gazebo, it’s prudent to look at alternatives to Hercules-gazebo.co.uk to ensure the best fit for your specific needs and budget.

The market for gazebos in the UK is competitive, with several reputable suppliers offering similar or complementary products.

• Gala Tent:
  • Focus: One of the largest and most well-known suppliers of marquees and gazebos in the UK.
  • Strengths: Offers a very wide range of frame types steel, aluminium, fabric grades, and sizes. Known for professional-grade products and extensive accessory options. They often have detailed specifications and customer support.
  • Key Differentiator: Gala Tent often caters heavily to commercial and event hire sectors, potentially offering more robust and modular solutions for larger setups.
• EasilyCanopy:
  • Focus: Specializes in pop-up gazebos and marquees, often with a focus on ease of use and portability.
  • Strengths: Competitive pricing, good range of colours and sizes. Often popular for domestic use, market stalls, and smaller events. They may offer bundles including side walls and weights.
  • Key Differentiator: May be more budget-friendly for similar specifications compared to higher-end suppliers, appealing to those who prioritize value.
• Surf & Turf Instant Shelters:
  • Focus: Provides a range of instant shelters, pop-up gazebos, and bespoke branding solutions.
  • Strengths: Known for heavy-duty options, offering various frame weights and fabric types. They also provide comprehensive branding services, similar to Hercules-gazebo.co.uk.
  • Key Differentiator: Often emphasizes durability and commercial-grade use, similar to Hercules’s Hex50 range, making them a direct competitor in the premium segment.
• Outdoor Revolution:
  • Focus: While more known for awnings and tents, they also offer a selection of premium gazebos and event shelters.
  • Strengths: Products are generally high quality, designed for outdoor enthusiasts, and often feature innovative designs and materials.
  • Key Differentiator: Might offer more unique designs or features, such as inflatable beam gazebos, providing different setup experiences.
• Local Event Hire Companies / Market Stall Suppliers:
  • Focus: Many regional businesses specialize in supplying equipment for events and markets.
  • Strengths: Personalized service, ability to inspect products in person, and potential for bundled deals if buying multiple items or services.
  • Key Differentiator: Often offers installation services or hands-on advice, which can be invaluable for large or complex setups.

When evaluating alternatives, consider factors like:

• Budget: Entry-level vs. professional grade.
• Intended Use: Casual backyard, market stall, trade show, large event.
• Durability Requirements: Steel vs. aluminium, fabric denier.
• Customization Needs: Do you require branding?
• After-Sales Support: Warranty, spare parts availability, customer service reputation.
• Shipping Costs & Speed: Especially relevant for large items.

How to Cancel Hercules-gazebo.co.uk Order

The Hercules-gazebo.co.uk website doesn’t have a direct “cancel order” button or a specific page dedicated to subscription cancellation.

However, based on typical e-commerce practices and their “Return and Refund” policy mentioned in the quick links, the process for cancelling an order would likely involve direct communication.

• Review Their Policies: Before attempting to cancel, it’s crucial to review their “Return and Refund” and “Terms and Conditions” policies, usually found in the footer under “POLICIES.” These documents will outline the specific conditions for cancellations, returns, and refunds, including any time limits or potential fees.
• Immediate Contact is Key: If you wish to cancel an order, especially if it was placed recently and hasn’t been dispatched, your best course of action is to contact their customer service immediately.
  • Phone: Call them during their operating hours: 07743046600, 07762920061, or 0161 336 8031 10am – 4pm. This is often the fastest way to halt a shipment.
  • Email: Send an email to [email protected]. Include your order number, name, and the reason for cancellation. While email might not be as immediate as a phone call, it provides a written record.
• Provide Order Details: When contacting them, always have your order number, the date of purchase, and the items ordered readily available. This will help them locate your order quickly.
• Confirmation of Cancellation: Always request a confirmation of your cancellation in writing via email to ensure there is a clear record.
• What if it’s Already Dispatched? If the order has already been dispatched, it may fall under their return policy rather than cancellation. You would then need to follow their stated return procedure, which typically involves receiving the item and then initiating a return. The cost of return shipping might apply depending on their policy and the reason for cancellation/return.

As the website deals with physical goods rather than subscriptions, there’s no “How to Cancel Hercules-gazebo.co.uk Subscription” or “How to Cancel Hercules-gazebo.co.uk Free Trial” relevant to their business model.

Their focus is on one-time purchases of gazebos and related outdoor furniture. Mydrivetime.co.uk Reviews

Customer Support and Aftercare

Hercules-gazebo.co.uk emphasizes a “no hassle friendly approach” and features customer testimonials praising their responsiveness, suggesting a strong commitment to customer service.

• Accessibility of Contact Information: As noted, multiple phone numbers and an email address [email protected] are clearly displayed, making it easy for customers to get in touch. This accessibility is a foundational element of good customer support.
• Operating Hours: Phone lines are active from 10 am to 4 pm, Monday to Friday assuming standard business days for the UK, which provides a window for direct communication.
• Positive Testimonials: Customer feedback on the homepage frequently mentions positive interactions with the company:
  • Alison Dodd: “Excellent Company to deal with perfect in every way. Any questions answered quickly & efficiently by Mark.”
  • Melanie Sterling: “Extra length means no water ingress ANYWHERE very happy & most definitely would recommend. Its quite heavy due to the thickness of material but the case has wheels so easy to move it around. Well worth the money & excellent value for money this one will last me years & years.”
  • These comments highlight both the product quality and the support received during the purchasing process.
• Policies Section: The presence of “Privacy Policy,” “Dispatch and Delivery,” “Return and Refund,” and “Terms and Conditions” links in the footer demonstrates an effort to be transparent about their operational guidelines and customer rights. A well-defined return and refund policy is crucial for aftercare, providing clear steps if an issue arises with a purchased product.
• Family-Run Business: The company identifies itself as a “family run business” since 2010. This often implies a more personal touch and a stronger commitment to customer satisfaction, as reputation directly impacts their livelihood. Such businesses tend to prioritize building long-term customer relationships.
• Warranty and Spare Parts: While not explicitly detailed on the homepage, a reputable heavy-duty gazebo supplier should offer a warranty on their frames and fabric, along with the availability of spare parts. Prospective buyers might want to inquire about these specifics to ensure long-term support for their investment. For example, knowing if replacement roof covers or frame connectors are easily purchasable can significantly extend the life of a gazebo.

Overall, the website projects an image of a customer-centric business that aims to provide strong support before and after a sale, which is critical for bulky, specialized items like heavy-duty gazebos.

Frequently Asked Questions

What kind of gazebos does Hercules-gazebo.co.uk sell?

Hercules-gazebo.co.uk specializes in heavy-duty pop-up gazebos with sides, offering a range from entry-level steel frames S32 to stronger aluminum frames HEX50, in various colors and sizes like 3x3m and 3×4.5m.

Does Hercules-gazebo.co.uk offer custom printing for gazebos?

Yes, Hercules-gazebo.co.uk offers a full bespoke printing service for their HEX50 trade gazebos, including banner valance wraps and full gazebo prints, to help customers customize their shelters.

Are the prices on Hercules-gazebo.co.uk inclusive of VAT?

Yes, all prices shown on the Hercules-gazebo.co.uk website are inclusive of VAT, ensuring transparency with no hidden charges for UK customers.

What are the delivery options for Hercules-gazebo.co.uk?

Hercules-gazebo.co.uk offers fast, free delivery service to all mainland UK addresses for their products.

Can I join multiple Hercules gazebos together?

Yes, Hercules-gazebo.co.uk sells joining kits that allow you to connect two gazebos together, creating a watertight outdoor space using metal leg clamps, canvas roof gutter strips, and joining infill strips.

What accessories does Hercules-gazebo.co.uk offer for securing gazebos?

They sell a range of accessories for secure anchoring, including weights, heavy-duty stakes, and ratchet straps, to help stabilize gazebos in adverse weather conditions.

What are the customer service contact details for Hercules-gazebo.co.uk?

You can contact Hercules-gazebo.co.uk by phone at 07743046600, 07762920061, or 0161 336 8031 available 10 am – 4 pm or via email at [email protected].

Does Hercules-gazebo.co.uk sell anything other than gazebos?

Yes, besides gazebos and accessories, the website also features sales on various garden furniture items, such as rattan dining sets, egg chairs, and patio sofa sets. Propfundx.com Reviews

Are Hercules-gazebo.co.uk products waterproof?

Yes, the website states that their premium gazebos are “high quality, fully waterproof, commercial grade,” with specific mention of 500gsm Polyester for their Hex50 models.

How long has Hercules-gazebo.co.uk been in business?

Hercules-gazebo.co.uk, operating as Hercules Outdoors Ltd, has been a family-run business and supplier of heavy-duty pop-up gazebos and garden furniture since 2010.

What is the strongest gazebo frame offered by Hercules-gazebo.co.uk?

The strongest gazebo frame offered is their HEX50 aluminum series, which is part of their trade gazebos range.

Do Hercules-gazebo.co.uk gazebos come with sides?

Yes, their primary offering is “heavy duty pop up gazebos with sides.”

Can I get a quotation for bespoke gazebo printing?

Yes, you can get in touch with Hercules-gazebo.co.uk directly, and they will be happy to provide a full quotation for customising your pop-up gazebo with sides.

What are the popular sizes of gazebos available?

Popular sizes listed on their website include 3x3m and 3×4.5m, with other options like 3m x 2m also available in their premium ranges.

Is Hercules-gazebo.co.uk a UK-based company?

Yes, the website confirms they are a UK-based supplier, offering fast, free delivery to all mainland UK.

What brands of gazebos does Hercules-gazebo.co.uk sell?

They sell products under their own proprietary brands: Hercules Gazebo® and Titan Gazebo®.

What are the typical materials used in Hercules-gazebo.co.uk gazebos?

Their gazebos feature steel and aluminum frames, with fabric often being 500gsm Polyester, ensuring heavy-duty and waterproof performance.

How do I know if a gazebo is suitable for trade use?

Hercules-gazebo.co.uk specifically labels their Hex 50mm Aluminium models as “trade gazebos,” indicating their suitability for commercial and professional applications due to their robust construction. Direnza.co.uk Reviews

Does Hercules-gazebo.co.uk offer an installation service?

The website does not explicitly mention an installation service.

Their gazebos are designed as “pop up,” implying ease of self-erection by customers.

Where can I find the terms and conditions for purchases on Hercules-gazebo.co.uk?

Links to their “Privacy Policy,” “Dispatch and Delivery,” “Return and Refund,” and “Terms and Conditions” can be found in the “POLICIES” section of their website footer.