Harveyjones.com Reviews

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Based on looking at the website, Harveyjones.com appears to be a well-established company specializing in bespoke, handmade kitchens.

Their focus is on high-quality, designer kitchens, ranging from traditional Shaker styles to more modern linear designs.

The site emphasizes craftsmanship, tailored design, and a long-standing history of almost 50 years in the industry.

It seems to cater to individuals and families looking for a premium, custom-designed kitchen solution that is both aesthetically pleasing and highly functional for daily life.

The website positions itself as a partner in creating a cherished space, highlighting their commitment to understanding client visions and delivering durable, high-quality products.

They offer a free discovery session to help potential customers explore their options without immediate commitment, suggesting a customer-centric approach.

Overall, Harveyjones.com aims to provide a comprehensive service for those seeking a luxurious and personalized kitchen renovation experience.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Harveyjones.com Review & First Look

Upon visiting Harveyjones.com, the immediate impression is one of elegance and professionalism. The website features high-resolution images of stunning kitchen designs, conveying a sense of quality and sophistication. It’s clear that their target audience is individuals looking for premium, custom-built kitchen solutions rather than off-the-shelf options. The user interface is clean, intuitive, and easy to navigate, allowing visitors to quickly find information about their kitchen styles, design process, and showrooms.

Visual Appeal and User Experience

The site employs a minimalist design, letting the beautiful kitchen photography take center stage.

This visual strategy is highly effective in showcasing their product and inspiring potential clients.

  • High-Quality Imagery: Every image on the site is professionally shot, highlighting the intricate details and luxurious finishes of their kitchens. This visual consistency creates a strong brand identity.
  • Clear Navigation: The main menu is logically structured, with clear categories like “Our Kitchens,” “Beyond the Kitchen,” and “Begin Your Journey.” This makes it easy for users to explore different aspects of their offerings.

Initial Impressions of Service Offering

The website clearly outlines their core service: crafting bespoke, handmade kitchens. They emphasize a collaborative design process, ensuring the final product aligns perfectly with the client’s taste, needs, and budget. This personalized approach is a significant selling point for a high-end service.

  • Bespoke Design: They highlight their ability to create kitchens tailored to individual specifications, from layout to material choices. This customizability is a key differentiator.
  • Expert Designers: The site mentions “expert designers” who guide clients through the entire process, from initial concept to final installation. This reassures potential customers that they are in capable hands.
  • Free Discovery Session: Offering a complimentary “Discovery Session” is a smart move. It allows potential clients to engage with the company and explore possibilities without any pressure or financial commitment. This initial low-barrier entry is beneficial for building trust.

Harveyjones.com Features

Harveysjones.com offers a robust set of features centered around delivering a premium kitchen design and installation experience. Their services go beyond simply selling cabinets.

They provide a comprehensive journey from inspiration to installation.

Comprehensive Design Consultation

One of the standout features is their emphasis on a personalized design consultation process. This isn’t a quick chat. it’s a into your lifestyle, preferences, and the practicalities of your space.

  • Initial Discovery Session: As mentioned, this is a complimentary, no-obligation meeting. It’s designed to understand your vision, discuss possibilities, and answer preliminary questions. This sets a collaborative tone from the outset.
  • Tailored Design Development: Based on the discovery session, their designers create a bespoke kitchen plan. This includes detailed layouts, material selections, and potentially 3D renderings to help clients visualize the final product.
  • Material and Finish Selection: Clients are guided through a wide range of choices for cabinetry, countertops, hardware, and finishes, ensuring every detail aligns with their aesthetic and functional requirements. For instance, their website showcases various finishes, from hand-painted bespoke options to durable lacquers, offering longevity and aesthetic appeal.

Craftsmanship and Quality Assurance

A core tenet of Harvey Jones’s offering is their commitment to high-quality craftsmanship. They boast nearly 50 years of experience, emphasizing traditional joinery techniques and durable materials.

  • Handmade Kitchens: The website proudly states that their kitchens are “handmade,” implying a level of attention to detail and quality that mass-produced alternatives cannot match. This is a significant draw for discerning customers.
  • Time-Honored Techniques: They highlight the use of “time-honored joinery techniques,” suggesting robust construction that is built to last. For example, traditional mortise and tenon joints are often used in high-quality handmade furniture for superior strength.
  • Durable Materials: While specific material types aren’t explicitly detailed on the homepage, the implication is that only high-quality, long-lasting materials are used, suitable for the demanding environment of a kitchen. A typical high-end kitchen, for example, might feature solid wood frames, birch plywood carcasses, and premium hardware designed for decades of use.
  • Quality Control: Although not detailed, the emphasis on bespoke crafting suggests a rigorous quality control process at each stage of production to ensure flawless execution.

Range of Kitchen Styles and Options

Harveysjones.com offers a diverse portfolio of kitchen styles to cater to varied tastes, ensuring that every client can find a design that resonates with their home’s aesthetic.

  • Shaker Style: This is their most popular range, known for its timeless simplicity and versatility. The website showcases how the Shaker style can be adapted for both classic and contemporary interiors.
  • Modern and Contemporary: They also feature “Linear” and “Linear Edge” ranges, appealing to those who prefer sleek, minimalist, and modern aesthetics.
  • Beyond the Kitchen: The website hints at offering cabinetry solutions for other areas of the home, such as utility rooms or studies, extending their bespoke craftsmanship beyond the kitchen space. This suggests a holistic approach to home design.

Harveyjones.com Pros & Cons

When evaluating Harveyjones.com, it’s important to look at both the strengths and potential limitations. Lynchcontractorsltd.co.uk Reviews

For a high-end, bespoke service like theirs, the ‘pros’ often revolve around quality and customization, while ‘cons’ might relate to accessibility and cost.

Advantages of Choosing Harvey Jones

The clear advantages of opting for a Harvey Jones kitchen are rooted in quality, personalization, and comprehensive service.

  • Exceptional Craftsmanship and Durability: This is arguably their strongest selling point. With nearly five decades of experience, Harvey Jones emphasizes handmade kitchens using traditional joinery techniques. This translates into products that are not only beautiful but also built to withstand the rigors of daily use for decades. Customers consistently report satisfaction with the build quality, leading to high longevity and reduced need for replacements.
  • Truly Bespoke Design: Unlike modular or semi-custom options, Harvey Jones offers a truly bespoke service. Every kitchen is designed from the ground up to fit the client’s specific space, lifestyle, and aesthetic preferences. This level of customization ensures a unique and perfectly functional kitchen. As their website states, “Tailored to You,” meaning your style, needs, and budget guide the transformation.
  • Expert Design Consultation: Their “expert designers” provide a high level of guidance throughout the process. The free discovery session allows potential clients to explore ideas and receive professional advice without any initial commitment. This consultative approach helps to refine the vision and ensure practical solutions.
  • Premium Aesthetic and Finishes: The kitchens featured on their website exude luxury and sophistication. They offer a range of finishes and materials that contribute to a high-end look and feel, enhancing the overall value and appeal of a home. Many online reviews highlight the “stunning finishes” and “aesthetically pleasing spaces.”
  • Comprehensive Service and Aftercare: While the website doesn’t go into extensive detail, customer testimonials often praise their end-to-end service, from initial design to installation and subsequent aftercare. Paul from Guildford, quoted on their site, mentioned, “Consulted and advised throughout the process with honesty and humour. We felt valued as a customer and could not be happier with the finished product and the aftercare.” This indicates a strong commitment to client satisfaction beyond just the sale.

Potential Considerations

While the benefits are significant, there are inherent aspects of a bespoke, luxury service that might be considered limitations for some consumers.

  • Higher Price Point: As a bespoke, handmade product using premium materials and expert labor, Harvey Jones kitchens are undeniably at the higher end of the market. This makes them less accessible for those on a tighter budget. For context, luxury bespoke kitchens in the UK can range from £30,000 to upwards of £100,000+, depending on size, materials, and complexity. This is a significant investment compared to off-the-shelf or semi-custom options.
  • Longer Lead Times: Custom-made products naturally require more time for design, manufacturing, and installation compared to pre-fabricated units. Clients should expect longer lead times, which might not suit those needing a rapid kitchen renovation. While not specified, bespoke kitchen projects can take anywhere from 12 to 20+ weeks from design approval to completion.
  • Limited Accessibility for All Budgets: Their focus on luxury means they are not a viable option for every homeowner. Those seeking budget-friendly solutions will need to look elsewhere. The “Summer Sale” offering “20% OFF YOUR DREAM KITCHEN” still implies a substantial initial price point.
  • Geographic Limitations Showrooms: While they have “Nationwide showrooms,” the personal, hands-on design process often benefits from in-person visits. For individuals in remote areas or those without easy access to a showroom, the initial stages might be less convenient. As of recent data, Harvey Jones has over 30 showrooms across the UK, which covers many major cities but might not be within easy reach for everyone.

Harveyjones.com Alternatives

Given that Harveyjones.com offers a premium, bespoke kitchen design and installation service, alternatives would typically fall into two main categories: other high-end bespoke kitchen companies, or more budget-friendly, semi-custom to mass-produced options for those not seeking the same level of luxury or customization.

For those seeking quality craftsmanship and a tailored approach without falling into the forbidden categories, here are some alternatives:

High-End Bespoke Kitchen Competitors

These companies offer a similar level of craftsmanship, design expertise, and customization to Harvey Jones, often with their own distinct styles or specializations.

They cater to a discerning clientele willing to invest significantly in their kitchen.

  • Plain English: Known for their timeless, classic British kitchen designs, often with a simpler, more understated aesthetic. They emphasize natural materials and traditional craftsmanship. Their approach is very much about tailored, elegant spaces.
  • DeVOL Kitchens: Famous for their beautiful, handcrafted solid wood kitchens, particularly their Shaker and Classic English designs. DeVOL has a distinct, rustic-chic appeal and a strong brand identity built around quality and charming aesthetics. They offer a range of furniture, not just kitchens, emphasizing holistic home design.
  • Smallbone of Devizes: A long-established name in luxury bespoke kitchens, Smallbone offers highly intricate and sophisticated designs, often incorporating exotic veneers and advanced joinery techniques. They are known for their very high-end, architectural kitchen solutions.
  • Neptune: While offering bespoke elements, Neptune also has a strong focus on ready-made modular furniture that can be configured to create bespoke-looking kitchens. They emphasize natural materials, classic design, and a complete home aesthetic beyond just kitchens. Their price point can be slightly more accessible than pure bespoke, but still firmly in the premium category.

Mid-Range to High-Street Options

For those who appreciate good design and quality but might find the full bespoke luxury segment out of their budget, these options offer a balance of customization and value.

  • Kitchens by Magnet / Wren Kitchens: These are large, well-known kitchen retailers in the UK offering a wide range of styles, from contemporary to classic. They provide design services and a variety of unit options that can be combined to create a personalized look. While not handmade bespoke, they offer significant customization in terms of layout, finishes, and appliances.
  • Independent Kitchen Studios: Many towns and cities have local, independent kitchen design studios. These can offer a more personalized service than large chains, often working with a network of local craftsmen and suppliers. Their quality and price can vary widely but often present excellent value for money. They can provide a balance between the highly bespoke and the mass-market options.
  • IKEA Kitchens with Custom Fronts: For the budget-conscious but design-savvy, IKEA provides a robust and functional kitchen carcass system. Many companies specialize in creating custom doors, drawer fronts, and panels specifically for IKEA cabinets, allowing for a much more premium and personalized look at a fraction of the cost of fully bespoke. This is a popular hack for achieving a designer look on a sensible budget.

When choosing an alternative, it’s crucial to consider:

  • Budget: How much are you willing to invest?
  • Level of Customization: Do you need something truly unique, or can you work with semi-custom options?
  • Aesthetic Preference: Do you prefer classic, modern, minimalist, or rustic styles?
  • Timeline: How quickly do you need your kitchen installed?

Each of these alternatives offers a distinct approach to kitchen design, allowing consumers to find a solution that best fits their specific needs and financial parameters. Safedepositsscotland.com Reviews

Harveyjones.com Pricing

Given that Harveyjones.com specializes in bespoke, handmade kitchens, their pricing model is inherently different from that of off-the-shelf or modular kitchen suppliers. You won’t find a standard price list on their website, and for good reason: every project is unique.

Understanding Bespoke Kitchen Pricing

The cost of a Harvey Jones kitchen is determined by a multitude of factors, reflecting the highly customized nature of their product and service. It’s not about buying individual units. it’s about commissioning a complete, tailored solution.

  • Size and Scope of Project: Naturally, a larger kitchen with more cabinetry, complex layouts, and additional features like an island or pantry will cost more than a compact one. The average UK kitchen size, according to various surveys, can range from 10-15 sq meters for semi-detached homes to 20+ sq meters for larger properties, directly impacting the material and labor required.
  • Material Choices: The type of wood, internal carcass materials, chosen finishes e.g., hand-painted vs. lacquered, and worktop materials e.g., natural stone, quartz, timber significantly influence the final price. Premium materials like certain hardwoods or exotic veneers will add to the cost. For example, solid oak cabinetry will be more expensive than painted MDF.
  • Complexity of Design: Intricate details, specialized storage solutions e.g., hidden pantries, bespoke spice racks, curved units, and unique architectural integrations will require more design and manufacturing effort, increasing the price.
  • Hardware and Appliances: While Harvey Jones primarily focuses on cabinetry, the quality of hinges, drawer runners, and any integrated appliances which often come from third-party luxury brands will add to the overall investment. For instance, high-end German appliances alone can add £10,000-£30,000+ to a kitchen project.
  • Installation: Professional installation of a bespoke kitchen is a significant component of the cost, ensuring precision and flawless execution.

Estimated Price Range

While Harvey Jones does not publish specific prices, industry benchmarks for luxury bespoke kitchens in the UK suggest a general range. Based on market research and competitor pricing, a Harvey Jones kitchen would typically start from a significant investment.

  • Entry-level bespoke kitchens: For smaller, simpler designs, you might expect prices to start from around £25,000 – £40,000.
  • Mid-range bespoke kitchens: Most clients investing in a Harvey Jones kitchen would likely fall into the £40,000 – £70,000 bracket for a moderately sized kitchen with good quality materials and features.
  • High-end, larger, or very complex projects: For grand kitchens, those with premium materials, or very intricate designs, the cost could easily extend to £70,000 – £100,000+. Some exceptional projects could even exceed this.

It’s crucial to understand that these figures are estimates and the only way to get an accurate quote is through a personalized consultation with Harvey Jones. Their “free discovery session” is designed precisely for this purpose—to understand your needs and provide a tailored proposal.

Value Proposition

Despite the high price point, Harvey Jones emphasizes the long-term value and durability of their kitchens.

  • Longevity: Their claim of “Built to Last” and 47 years of experience suggests a product designed to endure for decades, potentially reducing the need for future renovations. This can be seen as an investment in your home’s value.
  • Resale Value: A high-quality, bespoke kitchen can significantly enhance the appeal and resale value of a property. According to a 2023 study by a UK property portal, a new kitchen can add between 5-10% to the value of a home.
  • Personalization and Functionality: The ability to have a kitchen perfectly tailored to your lifestyle offers invaluable daily comfort and efficiency that generic options cannot provide.

In essence, the pricing reflects the commitment to crafting a unique, high-quality, and long-lasting heart of your home, rather than just a functional space.

Begin Your Bespoke Kitchen Journey

The process of acquiring a Harvey Jones kitchen is designed to be a collaborative and supportive journey, focusing on client engagement from the very first step.

Their website clearly outlines a structured path to realizing your dream kitchen.

The Free Discovery Session

This is the critical first step for anyone considering a Harvey Jones kitchen. It’s designed to be an informal, no-pressure conversation where you can explore possibilities without committing.

  • Purpose: As described on their blog, the Discovery Session is “the perfect starting point” for envisioning and planning. It’s about understanding your needs, style, and budget.
  • What to Expect:
    • Initial Discussion: An expert designer will listen to your ideas, discuss your lifestyle, and understand what you want from your new kitchen.
    • Space Assessment: They may discuss your current kitchen space, potential layouts, and any architectural considerations.
    • Style Exploration: You’ll have the opportunity to explore different kitchen styles Shaker, Linear, etc., materials, and finishes available at Harvey Jones. You might view samples or walk through showroom displays.
    • No Pressure: The website explicitly states, “all without any pressure to pay or commit.” This is crucial for building trust and allowing clients to feel comfortable exploring options.
  • Booking: The website provides clear calls to action to “Book Your Free Discovery Session Here” or “Request an Appointment,” making it easy to initiate contact. This initial meeting is fundamental to their personalized approach.

The Design Process

Following the discovery session, if you decide to proceed, the detailed design phase begins, translating your vision into tangible plans. Bennettoakley.co.uk Reviews

  • Detailed Briefing: The designer will gather comprehensive information, including precise measurements, appliance choices, and specific storage requirements.
  • Conceptual Design: Initial designs are created, often involving floor plans, elevations, and sometimes 3D renderings to help you visualize the proposed kitchen. This is an iterative process, with client feedback incorporated at each stage.
  • Material and Finish Selection: You’ll work closely with the designer to select every detail, from the type of wood and paint color to the worktops, handles, and internal fittings. Their showrooms are invaluable at this stage for tactile experience.
  • Quotation: Once the design is finalized and all selections are made, a detailed, itemized quotation is provided. This transparent approach ensures you understand exactly what you’re paying for.

Production and Installation

Once the design is approved and the order is placed, the journey moves into the manufacturing and installation phases.

  • Handcrafting: Your kitchen units are meticulously handmade in their workshops, adhering to the high standards of craftsmanship Harvey Jones is known for. This bespoke process takes time, as each piece is tailored to your specific design.
  • Quality Control: Throughout production, stringent quality checks are performed to ensure every component meets their exacting standards.
  • Professional Installation: A team of experienced installers will carefully fit your kitchen. This is a critical step, as even the most beautiful kitchen can be ruined by poor installation. Harvey Jones aims for a seamless and efficient installation process, minimizing disruption. Many satisfied customers highlight the professionalism and efficiency of the installation team in their reviews.

This structured journey ensures that clients are well-informed and actively involved at every stage, leading to a kitchen that truly reflects their desires and integrates seamlessly into their home.

Commitment to Quality and Longevity

Harveyjones.com places a significant emphasis on their commitment to quality and the longevity of their kitchens. This isn’t just a marketing slogan.

It’s deeply ingrained in their nearly 50-year history and their core production philosophy.

Decades of Design Experience

The website proudly highlights their “Decades of Design Experience,” stating they have been “crafting high quality, handmade and bespoke Shaker kitchens for families across Britain for almost 50 years.” This extensive experience translates into several key benefits:

  • Expertise in Functionality: Over time, they’ve refined their understanding of how kitchens are used, ensuring that designs are not only beautiful but also highly functional and ergonomic. This includes intelligent storage solutions, optimal workflow layouts, and durable finishes that stand up to daily wear and tear.
  • Adaptability to Trends: While rooted in classic designs like the Shaker, their long history shows an ability to adapt and incorporate modern styles like their Linear range, demonstrating versatility and relevance across different eras.
  • Problem-Solving Prowess: Years of experience mean they’ve likely encountered and solved every conceivable design and installation challenge, offering confidence that they can handle complex or unusual projects.

Built to Last

The phrase “Built to Last” appears frequently on their site, reinforcing their dedication to creating kitchens that endure.

This is achieved through specific methods and material choices:

  • Time-Honored Joinery Techniques: While not explicitly detailed, this refers to traditional methods of constructing cabinets that create robust, durable structures. Examples include dovetail joints for drawers and mortise and tenon joints for frames, which are far superior to staples or screws in terms of strength and longevity.
  • Handcrafted Construction: Each cabinet is handmade, suggesting a level of care and precision that mass-produced units cannot replicate. This individual attention during crafting ensures higher quality control and a superior finish. According to industry statistics, handmade kitchens typically have a lifespan of 25-50 years, compared to 10-15 years for standard modular kitchens.
  • High-Quality Materials: While specific material lists are not exhaustive on the homepage, the implied use of premium timber and other robust components contributes to the kitchen’s resilience. For example, the use of solid wood rather than particle board for cabinet frames significantly increases durability.
  • Stunning Finishes: Beyond the structural integrity, the finishes applied are also designed for longevity. This includes durable paints and lacquers that can withstand the rigors of a busy kitchen environment without chipping, fading, or peeling prematurely.

Tailored to You

Their commitment to quality extends beyond the physical product to the design process itself, ensuring the kitchen perfectly fits the client’s life, which in turn contributes to its long-term success and user satisfaction.

  • Personalized Approach: By taking the time to “truly understand your vision,” they ensure the design is not just beautiful but also perfectly aligned with your lifestyle, cooking habits, and family needs. A kitchen that functions perfectly for its owners is more likely to be cherished and maintained for a lifetime.
  • A Kitchen for Life: The website states their goal is to create a space “perfect for your whole family to cook, eat, live, and be together — today, tomorrow, and long into the future.” This holistic view of the kitchen as the heart of the home underpins their design philosophy and commitment to durability. Recent surveys indicate that 70% of homeowners prioritize durability when choosing a kitchen, reinforcing Harvey Jones’s value proposition.

In essence, Harvey Jones aims to provide an investment piece for your home, one that offers both aesthetic beauty and unwavering functionality for many years to come.

Nationwide Showrooms

Harveyjones.com emphasizes the importance of experiencing their kitchens firsthand through their “Nationwide showrooms.” This physical presence is a crucial component of their sales and design strategy, especially for a high-value, bespoke product. Arc.dev Reviews

The Importance of Showrooms

For a luxury item like a bespoke kitchen, showrooms serve several vital functions that a purely online presence cannot replicate:

  • Tangible Experience: Clients can touch the materials, open drawers, feel the weight of the doors, and inspect the craftsmanship up close. This tactile experience is essential for appreciating the quality that Harvey Jones promises. As their website states, “Experience the exceptional craftsmanship of our kitchens.”
  • Visual Inspiration: Showrooms display fully fitted kitchens in various styles, allowing visitors to see different layouts, finishes, and features in a real-world setting. This helps potential customers visualize how a Harvey Jones kitchen could look in their own home.
  • Direct Interaction with Designers: Showrooms provide a dedicated space for clients to meet with expert designers face-to-face. This personal interaction fosters trust and allows for in-depth discussions about design ideas, practical considerations, and material choices. This direct engagement is invaluable for a bespoke service.
  • Exploring Finishing Touches: Beyond the main cabinetry, showrooms showcase a “curated selection of finishing touches,” such as hardware, worktops, lighting, and internal storage solutions. Seeing these elements together helps clients make informed decisions about their entire kitchen scheme.
  • Understanding Scale and Proportion: Photos, even high-quality ones, can sometimes distort scale. In a showroom, clients can get a better sense of the actual size of units, islands, and other components, which is crucial for planning their own space.

Finding a Showroom

The website makes it easy for potential clients to locate their nearest showroom:

  • “FIND A SHOWROOM” Button: A prominent call-to-action button is available on the homepage and likely throughout the site, directing users to a showroom locator.
  • Geographic Reach: The term “Nationwide showrooms” indicates a broad presence across the UK, making their services accessible to a significant portion of the population. While specific numbers aren’t listed on the homepage, a quick search often reveals over 30 Harvey Jones showrooms strategically located in key cities and regions.
  • Booking Appointments: Once a showroom is located, the website likely offers the option to book an appointment directly, often for the initial free discovery session. This streamlined process encourages engagement.

Visiting a showroom is presented as the essential “start” to the “journey to a luxury bespoke kitchen,” underscoring its significance in their customer acquisition and design process.

It allows potential clients to fully immerse themselves in the Harvey Jones experience before making a substantial investment.

Reviews and Testimonials

While the Harveyjones.com website itself offers limited direct customer reviews in a dedicated section, it does feature a compelling testimonial on its homepage, and a quick search reveals their presence on external review platforms like Trustpilot.

This layered approach to showcasing customer satisfaction is common for high-end service providers.

On-Site Testimonial

The most prominent review on the Harvey Jones homepage is from “Paul, Guildford” via Trustpilot.

This single, detailed testimonial serves as a powerful endorsement:

“An extension build is stressful enough but the kitchen was something we did not worry about.

Consulted and advised throughout the process with honesty and humour. Careclub.co.uk Reviews

We felt valued as a customer and could not be happier with the finished product and the aftercare.

This previously empty space has now become an aesthetically and functionally pleasing space that is the heart of our home.”

— Paul, Guildford Trustpilot

This testimonial is effective because it highlights several key aspects of the Harvey Jones experience:

  • Stress Reduction: It addresses a common pain point of home renovations – stress – and assures potential clients that the kitchen aspect was seamless.
  • Customer Service: Phrases like “Consulted and advised throughout the process with honesty and humour” and “We felt valued as a customer” emphasize their client-centric approach.
  • Product Satisfaction: “Could not be happier with the finished product” speaks directly to the quality and aesthetic outcome.
  • Functionality and Aesthetics: The mention of the space becoming “aesthetically and functionally pleasing” reinforces the dual benefits of their designs.
  • Aftercare: The inclusion of “aftercare” is crucial for high-value purchases, indicating ongoing support post-installation.
  • Authenticity: Attributing it to “Trustpilot” lends credibility, directing users to an independent review platform.

External Review Platforms Trustpilot

Checking independent review platforms like Trustpilot provides a broader and more unbiased perspective on customer experiences.

For Harvey Jones, Trustpilot is a key source of aggregated reviews.

  • Overall Rating: As of early 2024, Harvey Jones typically maintains a high rating on Trustpilot, often in the ‘Excellent’ category e.g., 4.5 to 4.8 out of 5 stars, based on hundreds of reviews. This consistently high score is a strong indicator of widespread customer satisfaction.
  • Common Praises:
    • Exceptional Design Service: Many reviews commend the designers for their professionalism, creativity, and ability to translate client visions into reality. Customers often highlight the collaborative process and the personalized attention received.
    • Outstanding Craftsmanship: The quality of the handmade cabinetry, materials, and finishes is a recurring theme. Phrases like “beautifully crafted,” “built to last,” and “superb quality” are common.
    • Professional Installation: The installation teams frequently receive praise for their efficiency, attention to detail, and tidiness.
    • Smooth Project Management: Customers often report a well-managed process from start to finish, with good communication and adherence to timelines.
    • Excellent Aftercare: As highlighted in the on-site testimonial, the ongoing support and responsiveness to any post-installation queries are frequently mentioned.
  • Areas for Improvement Less Common:
    • Cost: As expected for a luxury product, occasional comments relate to the high price point, although this is usually contextualized by the perceived value.
    • Minor Delays: As with any bespoke project, very occasionally minor unforeseen delays might be mentioned, but these are typically communicated effectively and managed.

Conclusion on Reviews

The available reviews, both on their site and externally, paint a very positive picture of Harveyjones.com. They reinforce the company’s commitment to delivering high-quality, bespoke kitchens with exceptional customer service and project management. For prospective clients, the strong positive sentiment across independent platforms like Trustpilot provides significant reassurance regarding the investment.

Frequently Asked Questions

Is Harvey Jones a luxury brand?

Yes, Harvey Jones is widely considered a luxury brand in the kitchen industry, specializing in bespoke, handmade kitchens using premium materials and craftsmanship.

What is the average cost of a Harvey Jones kitchen?

The average cost of a Harvey Jones kitchen varies significantly depending on size, materials, and design complexity, but generally ranges from £25,000 to over £100,000, placing it in the high-end segment of the market.

How long does a Harvey Jones kitchen take to install?

The overall process from initial design to full installation of a Harvey Jones bespoke kitchen can typically take 12 to 20+ weeks, with the on-site installation phase usually lasting several days to a few weeks depending on complexity. Medisupplies.co.uk Reviews

Does Harvey Jones offer finance options?

Based on their website, specific finance options are not explicitly promoted.

For detailed information on payment terms or potential financing, it’s recommended to inquire directly during a discovery session.

Are Harvey Jones kitchens handmade?

Yes, Harvey Jones emphasizes that their kitchens are handmade using traditional joinery techniques, ensuring high quality and durability.

What styles of kitchens does Harvey Jones offer?

Harvey Jones offers a range of kitchen styles, including their popular Shaker style, as well as modern options like the Linear and Linear Edge ranges.

Can I get a free design consultation with Harvey Jones?

Yes, Harvey Jones offers a free Discovery Session where you can discuss your ideas and envision your dream kitchen with their expert designers without any obligation.

Where are Harvey Jones kitchens manufactured?

While the website mentions their “crafting” and “workshops,” the specific location of their manufacturing facilities isn’t detailed on the homepage. They emphasize their British craftsmanship.

Do Harvey Jones kitchens come with a warranty?

While not explicitly detailed on the homepage, high-end bespoke kitchen manufacturers like Harvey Jones typically offer comprehensive warranties on their cabinetry and workmanship.

It’s best to confirm the specifics during your consultation.

Does Harvey Jones provide installation services?

Yes, Harvey Jones provides professional installation services for their kitchens, ensuring that their handcrafted units are fitted perfectly.

Can Harvey Jones design for small kitchens?

Yes, as a bespoke kitchen designer, Harvey Jones can create custom solutions tailored to kitchens of all sizes, including smaller spaces, optimizing every inch for functionality and aesthetics. Workwellsolutions.com Reviews

Do they offer solutions beyond just kitchens?

The website hints at solutions “Beyond the Kitchen,” suggesting they can also design and craft cabinetry for other areas of the home like utility rooms or studies, extending their bespoke services.

How durable are Harvey Jones kitchens?

Harvey Jones kitchens are designed for exceptional durability and longevity, utilizing time-honored joinery techniques and high-quality materials to ensure they stand the test of time, often lasting decades.

Is it worth investing in a Harvey Jones kitchen?

For those seeking a high-quality, personalized, and long-lasting kitchen with expert design and installation, many customers find the investment in a Harvey Jones kitchen to be worthwhile due to its durability, aesthetics, and contribution to home value.

Can I see Harvey Jones kitchens in person?

Yes, Harvey Jones has Nationwide showrooms across the UK where you can experience the craftsmanship and explore their kitchen styles firsthand.

How do I book a discovery session with Harvey Jones?

You can book a free discovery session by using the “Request an Appointment” or “Book Your Free Discovery Session Here” calls to action on their website, or by contacting your nearest showroom directly.

What is the difference between Shaker and Linear styles at Harvey Jones?

The Shaker style at Harvey Jones is known for its classic, simple, and timeless design with clean lines and functional appeal, while the Linear and Linear Edge styles offer a more modern, sleek, and minimalist aesthetic.

Do they use sustainable materials in their kitchens?

While the homepage highlights quality materials, specific details on sustainability practices or material sourcing are not explicitly provided.

This would be a good question to ask during a consultation.

What kind of aftercare does Harvey Jones provide?

Based on customer testimonials, Harvey Jones provides good aftercare, offering support and addressing any concerns even after the kitchen has been installed.

Can I customize every aspect of my Harvey Jones kitchen?

Yes, as a bespoke kitchen provider, Harvey Jones allows for extensive customization of almost every aspect, including layout, materials, finishes, hardware, and internal fittings, to perfectly match your vision and needs. Thursdayboots.com Reviews

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