Handy-man.dk Reviews

Based on looking at the website, Handy-man.dk appears to be a legitimate and well-regarded service provider specializing in various practical tasks for homes in Nordsjælland and Hovedstadsområdet, Denmark.

The site showcases a clear focus on offering help with furniture assembly, hanging fixtures like curtains and TVs, installing and connecting lamps, and dismantling items.

Their straightforward pricing structure, commitment to agreed-upon times, and a robust collection of positive customer testimonials suggest a reliable and professional operation.

This kind of service can be incredibly beneficial for individuals and families seeking efficient and trustworthy assistance with household chores, freeing up valuable time for other pursuits.

The value of services like Handy-man.dk lies in their ability to simplify daily life by tackling tasks that might otherwise consume significant time or require specialized tools and skills.

From assembling complex IKEA furniture to precisely mounting a television, these are jobs that many people either lack the time, expertise, or inclination to do themselves.

By outsourcing these tasks to experienced professionals, homeowners can ensure the work is done correctly and safely, avoiding potential damage or frustration.

This aligns with principles of efficiency and wise use of resources, allowing individuals to focus on their primary responsibilities or engage in activities that bring them greater benefit.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Handy-man.dk Review & First Look

Upon a first glance at Handy-man.dk, the website immediately conveys a sense of professionalism and clarity.

The design is clean, user-friendly, and all essential information is easily accessible.

This initial impression is critical for any service-based business, as it sets the tone for customer trust and engagement.

User Interface and Navigation

The website features a simple, intuitive navigation menu that clearly outlines the services offered.

• Minimalist Design: The site avoids clutter, focusing on essential information.
• Clear Call-to-Actions: Buttons for contact and service inquiries are prominently displayed.
• Accessibility: Contact details, including phone number and email, are easily found at the top and bottom of the page.

The overall design promotes a hassle-free browsing experience, indicating an efficient and organized service behind the digital facade.

Service Offerings Overview

Handy-man.dk clearly lists its core services, making it easy for potential customers to identify if their needs can be met.

• Furniture Assembly: Specializing in brands like IKEA, ILVA, Bolia, and Jysk. This is a highly sought-after service given the complexity of modern flat-pack furniture.
• Fixture Hanging: Includes curtains, TVs, shelves, racks, hooks, and pictures. This covers common household installation needs.
• Lamp Installation: Covers track lights, pendant lamps, wall lamps, and ceiling lamps, addressing various lighting setup requirements.
• Dismantling Services: Lamps, TVs, cabinets, and shelves – useful for moving or redecorating.
• Other Tasks: An open invitation for inquiries via contact form or email, demonstrating flexibility. This “other tasks” category is a smart move, as many clients have unique needs that don’t fit standard categories.

Handy-man.dk Pros

Handy-man.dk presents several compelling advantages for potential customers seeking assistance with household tasks.

These benefits highlight the company’s commitment to customer satisfaction, efficiency, and reliability.

Customer-Centric Approach

The website emphasizes flexibility and customer convenience, which are critical factors for service-based businesses.

• Flexible Working Hours: Handy-man.dk offers services on weekdays, weekends, and holidays. This flexibility is a significant advantage for busy individuals who may not have time during standard working hours.
• Adherence to Appointments: The site explicitly states, “Vi overholder aftalte tider – og er meget fleksible overfor kunderne” We adhere to agreed times – and are very flexible towards customers. Punctuality is a top concern for clients and a strong indicator of professionalism.
• Post-Service Cleanup: “Efter endt opgave, sørger vi for at rydde op efter os, så du ikke skal bruge tid på det” After the task is completed, we make sure to clean up after ourselves, so you don’t have to spend time on it. This small but significant detail greatly enhances the customer experience, saving them additional effort.

Transparent Pricing Structure

Clarity in pricing is a major trust builder, and Handy-man.dk provides this upfront. Airedaleyarns.co.uk Reviews

• Hourly Rates:
  • Weekdays: 420 DKK per hour
  • Weekend/Holidays: 450 DKK per hour
• Minimum Charge: A minimum of one hour is charged, with billing in half-hour increments thereafter.
• Travel Fee: A flat fee of 100 DKK for travel.
• Fixed Price Option: Customers can contact them for a fixed price quote for larger or more complex jobs, offering budgeting predictability. This hybrid approach caters to different customer preferences.

Positive Customer Testimonials

The website prominently displays numerous 5-star reviews from satisfied customers, primarily sourced from Facebook. These testimonials serve as powerful social proof.

• High Satisfaction: Almost all reviews highlight positive experiences, emphasizing professionalism, efficiency, friendliness, and quality of work. For example, Kirstine noted, “best, most friendly service and help – and the work is top.”
• Specific Examples: Customers like Simon praising the speed of IKEA assembly “Built our IKEA in no time, impressive”, and Murat commending the precise TV mounting “Everything is level, it sits perfectly straight”, offer concrete examples of successful work.
• Repeat Business: Several testimonials, such as Simon’s, indicate a willingness to use the service again “Will definitely use again”. This suggests a strong customer retention rate, which is a key indicator of service quality.

Experienced and Equipped Service

The company highlights its experience and readiness to tackle various tasks.

• Over 10 Years of Experience: “Med over 10 års erfaring i branchen, er vi klar til at give dig en hjælpende hånd” With over 10 years of experience in the industry, we are ready to give you a helping hand. Experience translates to efficiency and problem-solving capabilities.
• Standard Materials and Tools: The service includes “Standard plugs and screws” and “Vi tager eget værktøj med” We bring our own tools. This means customers don’t need to worry about supplying basic hardware or equipment, simplifying the process for them.

Handy-man.dk Cons

While Handy-man.dk appears to be a highly reputable and beneficial service, it’s important to consider any potential limitations or areas that might be less clear for users.

Given the information on their website, the “cons” are minimal and relate more to scope and geographical reach rather than service quality.

Geographical Limitations

The service clearly states its operational areas, which means it’s not available nationwide.

• Limited Service Area: Handy-man.dk services “Nordsjælland og Hovedstadsområdet” North Zealand and the Capital Region. This is a significant limitation for anyone outside these specific regions. While this is typical for local service businesses, it’s a “con” for potential customers beyond this scope.
• No National Reach: Unlike larger chains or online platforms that might connect users with handymen across a country, Handy-man.dk focuses intensely on a specific local market. This is a strength for those within the area but a drawback for others.

Lack of Online Booking System

Based on the website, there isn’t an integrated online booking or scheduling system.

• Inquiry-Based Booking: Customers need to send a request via the contact form or email, or call directly. While this allows for personalized service and clarification of complex tasks, it might be less convenient for those expecting instant online scheduling common with modern service apps.
• Potential for Delays: Relying on email or phone for initial inquiries might introduce a slight delay in getting an immediate confirmation or quote, compared to systems where you can book a time slot directly online.

Limited Service Detail on “Other Tasks”

While the “Other tasks” category offers flexibility, the lack of specific examples could be a minor point of ambiguity.

• Vague Scope: The website invites inquiries for “Andre opgaver” Other tasks without providing any examples of what these might entail beyond the listed services. While this encourages unique requests, it might lead some customers to wonder if their specific need is something Handy-man.dk typically handles.
• Requires Direct Inquiry: To understand if a non-standard task can be done, a direct contact is necessary, which might add an extra step for some users.

Handy-man.dk Alternatives

For those not located in Nordsjælland or Hovedstadsområdet, or those looking for alternative service models, several options exist for finding reliable handyman services.

These alternatives range from national platforms to local independent contractors.

National Online Platforms

These platforms connect customers with local service providers across broader geographical areas. Fastingboost.com Reviews

• Handy.com US/Canada: A well-known platform for booking a wide range of home services, including cleaning, handyman tasks, and furniture assembly. Users can often see profiles, reviews, and sometimes even instant pricing.
• TaskRabbit Various Countries: This platform allows users to find local “Taskers” for various tasks, from moving help to mounting TVs. It’s often praised for its flexibility and user-friendly app interface.
• Local versions of online marketplaces: Many countries have their own localized versions of platforms like Bark.com or Thumbtack, where users can post a job and receive bids from local professionals.

Local Independent Handymen

Many communities have highly skilled independent handymen who operate through word-of-mouth or local advertising.

• Community Forums and Social Media Groups: Local Facebook groups, Nextdoor, or community forums are excellent places to ask for recommendations for reliable handymen in your specific area.
• Local Hardware Stores: Often, local hardware stores or building supply centers have bulletin boards or staff who can recommend trusted local contractors.
• Neighborhood Referrals: Asking friends, family, and neighbors for recommendations is often one of the most reliable ways to find a good local service provider, as personal experiences carry significant weight.

Specialized Assembly Services

For specific tasks like furniture assembly, there are services that focus solely on this niche.

• Furniture Retailer Services: Many large furniture retailers like IKEA offer their own assembly services, often through third-party partners. While convenient, they might be less flexible than independent handymen.
• Dedicated Assembly Companies: In larger cities, there might be businesses that specialize exclusively in furniture assembly, offering expert services for various brands.

When exploring alternatives, it’s always advisable to:

• Check Reviews: Look for testimonials, online ratings, and feedback from previous customers.
• Verify Credentials: Ensure the handyman is insured and, if necessary, licensed for the type of work.
• Get Multiple Quotes: Compare prices and service details from several providers to ensure you’re getting a fair deal.
• Communicate Clearly: Ensure all aspects of the job, including scope, timeline, and cost, are clearly agreed upon before work begins.

How to Book Handy-man.dk Services

Booking services with Handy-man.dk is a straightforward process, designed to be accessible through traditional contact methods, emphasizing direct communication to ensure clarity on the scope of work.

Initial Contact Methods

The website provides clear ways to get in touch for service inquiries.

• Phone Call: The most direct method is to call them at 60 60 25 30. This allows for immediate discussion of your needs, potential scheduling, and quick answers to any questions.
• Email: You can send an email to [email protected]. This is ideal for detailed inquiries, attaching photos of the task, or for those who prefer written communication.
• Contact Form: The website likely has a contact form though not explicitly detailed, it’s a common feature for “Send din forespørgsel via. kontaktformularen” mentioned. This is a convenient way to submit your details and a brief description of the job.

Describing Your Task

When you contact Handy-man.dk, providing clear and concise information about your needs will streamline the process.

• Be Specific: Detail what needs to be done. For example, “assemble an IKEA PAX wardrobe 250×236 cm” or “hang 4 roller blinds and a 65-inch Samsung TV.”
• Include Details: Mention the brand of furniture, type of fixture, approximate dimensions, and any specific requirements or challenges e.g., “wall material is plasterboard,” “need to cut blinds to size”.
• Photos Help: If communicating via email, consider attaching photos of the item to be assembled/installed or the area where the work needs to be done. This can help the handyman better understand the scope and prepare accordingly.

Receiving a Quote and Scheduling

Once Handy-man.dk has an understanding of your task, they will provide pricing and discuss scheduling.

• Hourly Rate or Fixed Price: For smaller jobs, they will likely apply their standard hourly rate 420 DKK on weekdays, 450 DKK on weekends/holidays, plus 100 DKK travel. For larger, more complex tasks, you can inquire about a fixed price.
• Availability: They will discuss their availability and find a time that works for both parties, emphasizing their flexibility for weekdays, weekends, and holidays.
• Confirmation: Ensure you receive a clear confirmation of the agreed-upon time, date, and estimated cost or fixed price before the service visit.

Handy-man.dk Pricing

Handy-man.dk maintains a transparent and straightforward pricing model, which is clearly outlined on their website.

This clarity helps customers understand the costs upfront, avoiding surprises.

Standard Hourly Rates

The core of their pricing structure is based on hourly rates, with a distinction between weekdays and weekends/holidays. Atsclimate.com Reviews

• Weekdays: 420 DKK approximately 60 USD as of late 2023/early 2024 exchange rates per hour. This is their standard rate for services performed during regular business days.
• Weekend/Holidays: 450 DKK approximately 65 USD per hour. A slightly higher rate reflects the premium for services outside typical working hours, catering to customer convenience.

Minimum Charge and Billing Increments

To ensure efficient operation for smaller tasks, a minimum charge applies.

• Minimum One Hour: Regardless of how small the task, customers will be charged for a minimum of one hour of work.
• Half-Hour Increments: After the first hour, billing occurs in half-hour increments. This means if a job takes 1 hour and 15 minutes, you would be charged for 1.5 hours. If it takes 1 hour and 45 minutes, you’d be charged for 2 hours. This ensures fair compensation for time spent on the job.

Additional Fees

A flat travel fee is applied to each service visit.

• Kørsel Travel: 100 DKK approximately 14 USD. This covers the cost of the handyman traveling to and from your location within their service area. This is a common practice for mobile service providers.

Fixed Price Option

For larger or more complex projects, Handy-man.dk offers the flexibility of a fixed price.

• Contact for Fast Pris: Customers can contact them directly for a fixed price quote. This is particularly beneficial for extensive furniture assemblies, multiple installations, or projects where the total time might be difficult to estimate accurately on an hourly basis. A fixed price provides budget certainty for the customer.

Inclusions

The pricing includes basic materials and tools.

• Standard Plugs and Screws: The cost covers standard mounting hardware, so customers don’t need to purchase basic screws and plugs for common installations.
• Own Tools: The handyman brings all necessary tools, eliminating the need for customers to provide equipment.

Payment Method

Payment is processed on the day of service.

• On-Site Payment: Payment is required on the day the service is completed.
• Invoice via Email: A copy of the invoice is sent to the customer via email, providing a record of the transaction. This ensures transparency and proper documentation.

Example Scenario:

If you need a TV mounted on a weekday, and the job takes 1.5 hours, the cost would be:

• 1.5 hours @ 420 DKK/hour = 630 DKK
• Travel fee = 100 DKK
• Total = 730 DKK

This clear breakdown allows customers to easily estimate the potential cost before booking, fostering trust and satisfaction.

Handy-man.dk vs. DIY Do-It-Yourself

When faced with home improvement tasks, the classic dilemma is whether to hire a professional service like Handy-man.dk or tackle it yourself DIY. While DIY can offer a sense of accomplishment and potential cost savings, there are compelling reasons why a professional service often emerges as the superior choice, especially for those who value time, precision, and peace of mind.

Time Investment

DIY projects often consume far more time than initially anticipated. Streathampharmacy.co.uk Reviews

• Research & Planning: Even simple tasks require research into methods, tools, and materials. This takes time away from work, family, or personal pursuits.
• Execution Time: Without professional experience, tasks can take significantly longer due to trial-and-error, unexpected challenges, or lack of efficiency. A professional like Handy-man.dk, with over 10 years of experience, can assemble complex furniture e.g., a 250×236 cm IKEA wardrobe “in no time,” as one reviewer noted.
• Cleanup: Post-project cleanup is often overlooked in DIY estimations. Handy-man.dk explicitly states they clean up after themselves, saving the customer this effort.

Skill and Expertise

Professional handymen bring a level of skill and experience that most DIYers lack.

• Precision and Quality: For tasks like mounting a 65-inch TV or installing sensitive lighting fixtures, precision is paramount. Reviews for Handy-man.dk consistently highlight the quality of work, such as “Alt er i vater det sidder snorlige” Everything is level, it sits perfectly straight or “Alt er udført perfekt” Everything is performed perfectly. DIY attempts might lead to crooked installations, damaged walls, or wobbly furniture.
• Problem-Solving: Experienced handymen encounter and solve various challenges daily. They can adapt to unexpected issues e.g., unusual wall materials, missing parts far more efficiently than a DIYer who might get stuck and require multiple trips to a hardware store.
• Safety: Certain tasks, like handling electrical wiring for lamps or securely mounting heavy objects, carry safety risks. Professionals understand proper safety protocols and have the right tools, minimizing hazards.

Tools and Equipment

DIY often necessitates purchasing specialized tools, which can quickly erode perceived cost savings.

• Initial Investment: For tasks like hanging a TV, you might need a stud finder, specific drills, anchors, and levels. For furniture assembly, an impact driver might be beneficial. These tools add up.
• Storage: Once purchased, these tools need to be stored, often taking up valuable space.
• Professional Grade: Handy-man.dk brings “eget værktøj med” their own tools, which are professional-grade and well-maintained, ensuring efficient and effective work.

Cost-Effectiveness

While the hourly rate for Handy-man.dk might seem like an immediate cost, consider the hidden costs of DIY.

• Time Value: What is your time worth? If you spend hours on a task a professional could do in a fraction of the time, the “savings” might be illusory.
• Mistakes and Damages: A DIY error could lead to costly repairs e.g., drilling into a pipe or wire, damaging expensive furniture. The “fix it right the first time” approach of a professional can prevent these expenses.
• Material Waste: Inexperienced DIYers often make mistakes that lead to wasted materials, adding to the overall cost.

Peace of Mind

Ultimately, hiring a service like Handy-man.dk offers invaluable peace of mind.

• Guaranteed Work: Professionals typically stand by their work. While not explicitly stated as a “guarantee” on the Handy-man.dk site, the strong positive reviews suggest a high standard of work that customers are satisfied with.
• Reduced Stress: Avoiding the frustration, physical strain, and potential setbacks of DIY can significantly reduce stress levels.
• Focus on What Matters: By delegating these tasks, you free yourself to focus on your profession, hobbies, family, or rest – activities that truly enhance your well-being.

In summary, while DIY can be a rewarding hobby for some, for practical household tasks that require efficiency, precision, and reliability, a professional service like Handy-man.dk often proves to be the more sensible and ultimately more cost-effective choice for most busy individuals and families.

How to Pay for Handy-man.dk Services

Understanding the payment process is crucial for a smooth transaction.

Handy-man.dk has a clear and convenient payment procedure, ensuring transparency and ease for the customer.

Payment on the Day of Service

The primary method of payment is on the same day the service is rendered.

• Immediate Settlement: Payment is due upon completion of the handyman’s work. This means you won’t receive a bill later or have to worry about staggered payments.
• Direct Transaction: This ensures that both parties can confirm satisfaction with the work before payment is made.

Invoice via Email

For record-keeping and transparency, an invoice is always provided.

• Digital Invoice: After payment, a copy of the invoice is sent directly to your email address. This provides a digital record of the services performed, the time spent, and the total cost.
• Documentation: This invoice can be useful for personal budgeting, home maintenance records, or in cases where proof of service might be needed e.g., for warranty purposes on installations.

Payment Methods Inferred

While the website explicitly states “Betalingen foregår på selve dagen” Payment takes place on the day itself and “Der bliver sendt en kopi af fakturaen på mail” A copy of the invoice is sent via mail, it does not explicitly list the accepted payment methods e.g., cash, mobile pay, bank transfer, card. However, for a modern service business in Denmark, common methods typically include: Patheditstudio.com Reviews

• MobilePay: A widely used mobile payment system in Denmark, very convenient for direct payments.
• Bank Transfer: Possibly an option for some larger jobs or if preferred by the customer.
• Cash: Likely an option for smaller transactions, though less common for professional services.
• Card Payment possibly via mobile terminal: Some handymen carry portable card readers, though this is less explicitly stated.

Recommendation for Customers:
It is always advisable to confirm the preferred and accepted payment methods with Handy-man.dk when you are booking the service or when they arrive. This proactive step ensures you are prepared for the payment and avoids any last-minute inconveniences. For example, you could ask, “How do you prefer payment to be made on the day?” or “Do you accept MobilePay?”

By having a clear policy of on-the-day payment and digital invoicing, Handy-man.dk streamlines the financial aspect of their service, contributing to a professional and trustworthy customer experience.

Handy-man.dk vs. Professional Contractors e.g., Electricians, Carpenters

While Handy-man.dk offers a wide range of practical home services, it’s essential to understand its scope in relation to specialized professional contractors like certified electricians, plumbers, or master carpenters.

Handy-man.dk excels at general home tasks, while specialized trades handle work requiring specific licenses, permits, or complex technical expertise.

Scope of Work: Handy-man.dk

Handy-man.dk focuses on common household maintenance, assembly, and installation tasks that generally do not require specialized certifications or permits for completion.

• Light Installations: Connecting pre-wired lamps, track lights, wall lamps, and ceiling lamps that involve basic wiring and fixture attachment. This typically assumes existing wiring is in place and up to code.
• Furniture Assembly: Assembling flat-pack furniture from major retailers. This is largely mechanical and involves following instructions, not structural work.
• Mounting and Hanging: Securing items like TVs, shelves, curtains, and pictures to walls or ceilings. This requires knowing how to find studs, use appropriate anchors, and ensure stability.
• Dismantling: Taking apart existing fixtures or furniture for removal or relocation.
• Small Repairs: The “Other tasks” category suggests they might handle minor repairs, but these would generally be non-critical, non-structural issues.

Scope of Work: Specialized Professional Contractors

Specialized contractors are required for tasks that involve building codes, safety regulations, significant structural changes, or complex system installations.

• Electricians:
  • Wiring New Circuits: Installing new electrical outlets, switches, or lighting circuits.
  • Panel Upgrades: Replacing or upgrading electrical service panels.
  • Troubleshooting Complex Electrical Issues: Diagnosing and repairing intermittent power, frequent circuit trips, or faulty wiring.
  • Permit-Required Work: Any electrical work that requires an inspection or permit by local authorities e.g., adding a dedicated circuit for an appliance, major rewiring.
• Plumbers:
  • Major Pipe Repairs/Replacements: Fixing burst pipes, re-piping a house, or addressing severe leaks behind walls.
  • Water Heater Installation/Repair: Working with gas lines, venting, or complex water heater systems.
  • Sewer Line Issues: Unclogging main sewer lines, repairing broken pipes, or addressing backflow problems.
  • New Fixture Plumbing: Installing new toilets, sinks, or showers that require new water supply and drainage lines.
• Carpenters/Builders:
  • Structural Modifications: Building or removing load-bearing walls, adding new windows or doors, or framing new additions.
  • Custom Cabinetry/Built-ins: Designing and building bespoke wooden elements.
  • Flooring Installation: Laying new hardwood, laminate, or tile flooring across large areas.
  • Roofing: Any work on the roof structure or covering.

Key Distinctions and When to Choose Whom

• Licensing and Certification: Specialized contractors often hold specific licenses and certifications required by law to perform their work. These licenses ensure they meet safety standards and are knowledgeable in their field. A general handyman typically does not hold such specialized licenses.
• Permits: Many electrical, plumbing, or structural changes require permits from local municipalities. Only licensed contractors can pull these permits and ensure the work passes inspection.
• Insurance: While Handy-man.dk likely carries general liability insurance, specialized contractors may have more comprehensive insurance policies tailored to the higher risks associated with their specific trade.
• Depth of Knowledge: A general handyman has broad knowledge across many small tasks. A specialized contractor has deep, expert knowledge in their specific field, including complex diagnostics and adherence to codes.

When to Choose Handy-man.dk: For tasks that are assembly-oriented, involve hanging items, or minor repairs that do not tamper with core electrical, plumbing, or structural systems, Handy-man.dk is an excellent, cost-effective choice.

When to Choose a Specialized Contractor: For any work involving gas lines, significant electrical rewiring, major plumbing repairs, structural changes, or tasks that legally require permits and inspections, always opt for a licensed and insured specialist. Attempting such work with a general handyman or as a DIY project can be dangerous, illegal, and void insurance policies.

It’s always best to be clear about the nature of your task.

If in doubt, consulting with both a handyman service like Handy-man.dk and a relevant specialized contractor can help you determine the appropriate professional for the job. Europeananddomesticautocare.com Reviews

Handy-man.dk Customer Service and Support

Effective customer service and support are cornerstones of a successful service business, and Handy-man.dk appears to prioritize accessibility and clear communication, as evidenced by the information on their website.

Accessibility of Contact Information

The website makes it very easy for customers to get in touch.

• Prominent Placement: The phone number 60 60 25 30 and email address [email protected] are displayed clearly at the top and bottom of every page. This ensures that help is always just a click or a call away.
• Multiple Channels: Offering both phone and email allows customers to choose their preferred method of communication, catering to different needs and schedules. Email is good for detailed inquiries, while phone allows for immediate discussion.

Responsiveness and Punctuality

Customer testimonials frequently highlight the company’s responsiveness and punctuality, which are key indicators of strong customer service.

• “Hurtig til at svare” Quick to respond: Simon’s review specifically mentions this, indicating that initial inquiries are handled promptly.
• “Kom til tiden” Came on time: This phrase appears repeatedly in reviews from Signe, Ole, Hassan, and Sandra, underscoring their commitment to agreed-upon schedules. Punctuality is a significant aspect of respect for the customer’s time.
• “Meget fleksible overfor kunderne” Very flexible towards customers: The company explicitly states its flexibility, showing a willingness to accommodate customer needs where possible. Sandra’s review, where the handyman drove her to IKEA to pick up a forgotten part, exemplifies this exceptional level of service.

Professional and Friendly Demeanor

The qualitative feedback in the reviews consistently points to a positive interaction with the handyman.

• “Utroligt behagelig og venlig” Incredibly pleasant and friendly: Signe’s review emphasizes the positive personal interaction.
• “Flink og imødekommende” Nice and welcoming: Simon’s feedback mirrors this sentiment.
• “Super god service” Super good service: Zajnab, Sandra, and Nouhad use this phrase, indicating a consistently high level of service beyond just the task completion.
• “Meget perfektionistiske i deres arbejde” Very perfectionistic in their work: Zajnab’s comment suggests a commitment to quality and attention to detail, which is a form of service excellence.

Post-Service Considerations

While not explicitly detailed as “customer support,” the commitment to post-service cleanup is a significant part of their overall service quality.

• Cleanup Included: “Efter endt opgave, sørger vi for at rydde op efter os, så du ikke skal bruge tid på det” After the task is completed, we make sure to clean up after ourselves, so you don’t have to spend time on it. This thoughtful addition enhances the customer experience by minimizing any residual effort on their part.

Overall, Handy-man.dk’s website and the overwhelming positive customer feedback suggest a robust approach to customer service, characterized by easy accessibility, strong communication, reliability, and a professional, friendly attitude.

This commitment to customer satisfaction builds trust and encourages repeat business, which is vital for any service-oriented company.

Frequently Asked Questions

What services does Handy-man.dk offer?

Handy-man.dk offers a range of practical home services including furniture assembly IKEA, ILVA, Bolia, Jysk, etc., hanging fixtures like curtains, TVs, shelves, and pictures, installing and connecting various types of lamps, and dismantling items such as lamps, TVs, cabinets, and shelves.

They also accept inquiries for other miscellaneous tasks.

Where does Handy-man.dk operate?

Handy-man.dk services customers in Nordsjælland North Zealand and the Hovedstadsområdet Capital Region in Denmark. Serverkast.nl Reviews

What are Handy-man.dk’s hourly rates?

For weekdays, the hourly rate is 420 DKK.

For weekends and holidays, the rate is 450 DKK per hour.

Is there a minimum charge for Handy-man.dk services?

Yes, there is a minimum charge of one hour.

After the first hour, billing occurs in half-hour increments.

Does Handy-man.dk charge for travel?

Yes, there is a fixed travel fee of 100 DKK per service visit.

Can I get a fixed price quote from Handy-man.dk for a larger job?

Yes, Handy-man.dk encourages customers to contact them directly to inquire about a fixed price for larger or more complex projects.

Do I need to provide tools or materials for the handyman?

No, Handy-man.dk brings their own tools, and the price includes standard plugs and screws for common installations.

How do I book a service with Handy-man.dk?

You can book a service by calling them at 60 60 25 30 or by sending an email to [email protected].

They also mention a contact form on their website for inquiries.

When does payment take place for Handy-man.dk services?

Payment is due on the same day the service is completed. Golfcartsandparts.co Reviews

Will I receive an invoice for the service?

Yes, a copy of the invoice will be sent to your email address after the service is completed and paid for.

Are Handy-man.dk services available on weekends and holidays?

Yes, Handy-man.dk performs work on weekdays, weekends, and holidays to accommodate customer schedules.

What brands of furniture does Handy-man.dk assemble?

They assemble furniture from popular brands such as IKEA, ILVA, Bolia, and Jysk, among others.

Does Handy-man.dk clean up after completing the job?

Yes, Handy-man.dk states that they ensure the work area is cleaned up after the task is finished, so customers don’t have to.

How experienced is Handy-man.dk?

The company states it has over 10 years of experience in the industry.

What do customer reviews say about Handy-man.dk?

Customer reviews consistently praise Handy-man.dk for being quick to respond, punctual, friendly, effective, and delivering high-quality, professional work. Many reviewers mention a “super good service.”

Can Handy-man.dk install heavy items like large TVs?

Yes, customer testimonials specifically mention successful installations of large TVs, such as a 65-inch Samsung TV, with precision and stability.

What if my task doesn’t fit the listed services?

Handy-man.dk invites customers to send their inquiry via the contact form or email for “Andre opgaver” Other tasks, indicating flexibility for miscellaneous jobs.

Is Handy-man.dk flexible with appointment times?

Yes, the company states they are very flexible towards customers and adhere to agreed-upon times.

Are there any hidden fees with Handy-man.dk?

Based on the website information, the pricing is transparent, including hourly rates, a minimum charge, and a flat travel fee. Archiduchesse.com Reviews

Customers can also request a fixed price for larger jobs to avoid surprises.

How can I verify Handy-man.dk’s legitimacy?

The website provides a CVR number Danish central business register number: 41436999, which can be used to verify the company’s registration in Denmark.

Additionally, numerous positive customer testimonials on their site and likely on Facebook serve as social proof of their reliable service.