Based on looking at the website Halfpricegeeks.com, it appears to be a legitimate and comprehensive service provider for computer repair and IT support.
The site clearly outlines its services, boasts significant experience, and highlights customer testimonials, suggesting a robust operation.
However, a strict ethical review requires a closer look at transparency, user experience, and overall adherence to best practices for online businesses.
Here’s an overall review summary:
- Overall Legitimacy: Appears legitimate based on stated experience and service offerings.
- Service Scope: Offers nationwide on-site and remote computer repair for PCs and Macs, virus removal, data recovery, business IT support, and managed services.
- Transparency: Provides clear service descriptions and contact information.
- Customer Feedback: Features numerous positive testimonials, though independent verification would add more weight.
- Website Navigation: Generally clear and easy to navigate.
- Pricing Transparency: Average cost per hour is mentioned, but detailed pricing for specific services is not immediately apparent without scheduling.
- Ethical Considerations: Seems aligned with ethical business practices, focusing on service provision rather than questionable schemes. No immediate red flags from an Islamic ethical standpoint are present on the homepage.
The Halfpricegeeks.com homepage strongly emphasizes its extensive experience, citing “Over 16 years in business with a 99.7% approval rating.” This claim, if verifiable, speaks volumes about their reliability.
|
0.0 out of 5 stars (based on 0 reviews)
There are no reviews yet. Be the first one to write one. |
Amazon.com:
Check Amazon for Halfpricegeeks.com Review Latest Discussions & Reviews: |
They position themselves as a convenient solution for both home and business users, offering both on-site and remote repair options across the United States and Canada. This wide reach is a significant advantage.
The inclusion of customer testimonials, while positive, would benefit from independent verification to build stronger trust.
The lack of detailed, upfront pricing for various services is a common practice in IT support, as issues can vary widely, but it does mean potential customers need to engage further to understand costs fully.
Here are some alternatives for reliable computer repair and IT support, focusing on ethical and reputable providers:
- Geek Squad Best Buy
- Key Features: In-store and in-home repairs, remote support, protection plans, device setup, troubleshooting, virus removal, data recovery.
- Average Price: Varies by service. membership plans available from around $199.99/year.
- Pros: Widespread physical presence, established brand, comprehensive service range, often bundled with product purchases.
- Cons: Can be more expensive than independent technicians, wait times for appointments.
- ubreakifix Asurion
- Key Features: Specializes in phone, tablet, computer, and game console repairs. offers diagnostic services, screen repair, battery replacement, water damage repair.
- Average Price: Varies widely by device and repair type. diagnostic fee around $20-50, credited towards repair.
- Pros: Fast turnaround times, convenient locations, reputable parent company Asurion, often offers same-day service for common repairs.
- Cons: Primarily focuses on hardware repair. less emphasis on comprehensive IT support or managed services.
- Staples Tech Services
- Key Features: In-store computer repair, virus removal, data transfer, setup services, diagnostics.
- Average Price: Flat fees for specific services, e.g., virus removal around $129.99.
- Pros: Convenient for small issues, accessible locations, clear pricing for basic services.
- Cons: Limited in-depth IT support for businesses, may not handle complex issues, primarily walk-in based.
- On-Site/Remote Independent IT Consultants Search for “IT support near me”
- Key Features: Highly customizable services, personalized attention, often specialized in specific technologies or industries.
- Average Price: Typically hourly rates ranging from $75-$200+, or project-based fees.
- Pros: Direct communication with expert, flexible scheduling, potentially more cost-effective for niche problems.
- Cons: Requires due diligence to find reputable individuals, less brand recognition, availability can vary.
- Rescuecom
- Key Features: Nationwide computer repair services, remote support, on-site repair, data recovery, business IT support.
- Average Price: Diagnostic fees and hourly rates apply. specific pricing requires consultation.
- Pros: Broad service coverage, experienced technicians, offers both residential and business solutions.
- Cons: Pricing can be less transparent upfront, may not have physical locations for walk-in service.
- HelloTech
- Key Features: On-demand tech support for smart homes, computers, Wi-Fi, and general electronics. offers installation, setup, troubleshooting, and repair.
- Average Price: Flat fees for specific tasks, e.g., computer tune-up around $99.
- Pros: Transparent flat-rate pricing, convenient scheduling, broad range of tech support.
- Cons: Primarily focused on home tech, may not handle complex business IT infrastructure.
- Carbonite Specifically for Data Backup & Recovery as a complementary service
- Key Features: Cloud backup solutions for personal and business data, disaster recovery services, continuous backup.
- Average Price: Subscriptions start from around $83.99/year for personal plans, business plans vary widely.
- Pros: Reliable automated backup, excellent for preventing data loss, secure encryption.
- Cons: Only addresses data backup/recovery, not a general repair service.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Halfpricegeeks.com Review & First Look
Halfpricegeeks.com positions itself as a robust and experienced solution for computer repair and IT support, catering to both individual users and businesses across the United States and Canada.
The homepage provides a strong initial impression, emphasizing longevity in the market and a high customer approval rating.
For anyone facing tech troubles, this first look aims to instill confidence and convey competence.
Initial Impressions and Website Aesthetics
The website presents a clean, professional, and relatively straightforward design.
It’s easy to navigate, with prominent calls to action for scheduling services or calling directly. Ypcitymedia.com Review
The color scheme is professional, utilizing blues and grays, which often conveys reliability in the tech sector.
- Clarity: The services offered are clearly listed and explained. There’s no ambiguity about what Half Price Geeks does.
- Professionalism: The overall layout and design are consistent with a professional service provider. No flashy, distracting elements that could hint at questionable operations.
- User Experience: Key information like contact numbers and scheduling options are readily accessible at the top and bottom of the page. This simplifies the user journey.
Stated Experience and Customer Trust Indicators
One of the most emphasized aspects on the Halfpricegeeks.com homepage is their claimed “Over 16 years in business with a 99.7% approval rating.” These statistics are powerful trust indicators, if verifiable.
- Longevity: “Over 16 years in business” suggests a deep understanding of the industry and a proven track record. This is a significant advantage in a field where fly-by-night operations are not uncommon.
- Approval Rating: A “99.7% approval rating” is an exceptionally high figure. While impressive, it is important for potential customers to seek independent verification through third-party review sites like Trustpilot, Google Reviews, or the Better Business Bureau to corroborate such claims.
- Testimonials: The homepage prominently features multiple customer testimonials with names and some even mentioning specific issues resolved e.g., “Mac Fixed!” or “Our server went down at one of our restaurants…had us back up!”. While these add a personal touch, the lack of links to the original reviews or more detailed case studies means their authenticity relies solely on the website’s presentation.
Halfpricegeeks.com Features
Halfpricegeeks.com offers a comprehensive suite of IT services designed to address a wide array of technical issues for both residential and business clients.
Their service model emphasizes flexibility, with both on-site and remote support options available nationwide.
This breadth of features positions them as a versatile solution for varying technical needs. Menyoo.org Review
On-Site and Remote Computer Repair
The core of Halfpricegeeks.com’s service offering revolves around their dual approach to computer repair: on-site and remote.
This flexibility is a significant draw for customers who may prefer hands-on assistance or quick virtual solutions.
- On-Site Service: Their certified mobile technicians can “come to your home or office and fix your PC or Mac for you!” This is particularly appealing for complex hardware issues, networking problems, or for users who prefer direct interaction.
- Remote Assistance: For issues that can be resolved over the internet, a “remote computer repair geek can assist you while you relax in the comfort of your home.” This offers unparalleled convenience and speed, especially for software glitches, virus removal, or basic troubleshooting.
- Nationwide Coverage: The website explicitly states they provide “nationwide on-Site and remote computer repair at any location in the United States & Canada.” This expansive reach is a notable feature, allowing a consistent service experience regardless of geographical location.
Specialized Services: Virus Removal, Data Recovery, and Mac Support
Beyond general computer repair, Halfpricegeeks.com highlights several specialized areas where their “Geeks” possess particular expertise.
These specialized services address some of the most critical and common tech problems users face.
- Virus, Spyware, Malware, Trojan, and Rootkit Infections: They specifically mention their ability to help with various forms of malicious software, a common concern for computer users. This suggests a dedicated focus on cybersecurity clean-up.
- Data Recovery & Backup: The offering of “data recovery experts” who can “help recover your precious data and provide you with a custom data backup solution!” is crucial. Data loss can be devastating, and a reliable recovery service, coupled with proactive backup solutions, adds significant value.
- Mac Computer Repair: Recognizing the distinct needs of Apple users, they state: “Having issues with your Mac? Our techs can help you with your Apple computer repair.” This indicates specialized knowledge beyond just PC systems, catering to a broader market segment.
Business IT Support and Managed Services
Halfpricegeeks.com extends its expertise to the business sector, offering comprehensive IT support solutions that can act as an extension of a company’s internal IT department or a full outsourced solution. Tapashuset.com Review
This caters to businesses of all sizes, from small offices to larger enterprises with multiple locations.
- Managed Services: They state, “Our team is experienced with handling multiple office locations, restaurant chains, satellite offices and corporate servers. Half Price Geeks is an extension of your IT department!” This implies proactive monitoring, maintenance, and support to prevent issues before they arise, which is critical for business continuity.
- No IT Department? No Problem: They directly address businesses without dedicated IT staff, stating, “Don’t have an IT department? Well guess what! You do now!” This highlights their readiness to step in and fill that essential role, providing comprehensive IT management.
- Round-the-Clock Availability: The claim that “Our skilled computer repair experts are available day and night to help with your home or business computer repair needs” suggests 24/7 or extensive availability, which is invaluable for businesses needing immediate support to minimize downtime.
Halfpricegeeks.com Pros & Cons
When evaluating any service, it’s crucial to weigh its strengths against its potential weaknesses.
For Halfpricegeeks.com, the pros largely center around their stated experience, broad service offerings, and customer-centric approach.
However, some aspects could be areas of improvement or require further scrutiny for potential customers.
Pros
Halfpricegeeks.com presents several compelling advantages that make them an attractive option for computer repair and IT support. Lolindirlink.com Review
Their extensive experience and wide range of services stand out prominently.
- Extensive Experience and High Approval Rating: The claim of “Over 16 years in business with a 99.7% approval rating” is a significant advantage. This suggests a well-established company with a strong track record of customer satisfaction, which builds immediate trust. Experience often translates to efficiency and expertise in handling diverse technical issues.
- Comprehensive Service Offering: From PC and Mac repair to virus removal, data recovery, and full-fledged business IT support, Halfpricegeeks.com covers a vast spectrum of IT needs. This makes them a one-stop-shop for many individuals and businesses, eliminating the need to find different providers for different problems.
- Flexible Service Options On-Site & Remote: The availability of both on-site and remote repair services offers unparalleled convenience. Customers can choose the method that best suits their problem severity, personal preference, and schedule, whether it’s a technician coming to their location or quick virtual assistance.
- Nationwide Coverage in US & Canada: Serving both the United States and Canada means a wider reach and consistent service availability across a large geographical area. This is particularly beneficial for businesses with multiple locations or individuals who might move.
- Strong Focus on Customer Service: The mission statement, “A client is the most important person to our business… We will always put our clients best interest above our own & treat them like family,” indicates a strong customer-centric philosophy. The testimonials also reflect positive customer experiences.
- 24/7 Availability Implied: The statement “available day and night to help” suggests round-the-clock or extensive availability, which is crucial for urgent business IT issues or home users needing immediate assistance.
- Transparent Average Pricing Hourly: While not detailed for every service, the mention of “$80 Average Cost Per Hour” provides a benchmark for customers to understand the general pricing structure, which is more transparent than some competitors who offer no upfront cost indication.
Cons
Despite its strengths, Halfpricegeeks.com also has areas that could be improved or warrant further consideration from a consumer’s perspective.
These largely pertain to the depth of information provided on their public-facing website.
- Lack of Detailed, Service-Specific Pricing: While an average hourly rate is provided, specific pricing for complex services like data recovery, server setup, or long-term managed service contracts is not readily available on the homepage. This often requires customers to schedule a consultation to get a precise quote, which can be a barrier for those looking for quick comparisons.
- Limited Independent Verification of Claims: The impressive “99.7% approval rating” and numerous testimonials, while compelling, lack direct links to independent review platforms e.g., Google Reviews, Trustpilot, Better Business Bureau profiles. This makes it challenging for potential customers to independently verify these claims and see unfiltered customer feedback.
- Generic Customer Testimonials: While positive, the testimonials provided are short and lack specific details or full names, which can sometimes reduce their credibility. More robust case studies or video testimonials could enhance trust.
- Ambiguity in “Day and Night” Availability: While “available day and night” implies 24/7 service, it would be beneficial to specify actual operating hours or how emergency services are handled. This clarity can manage customer expectations, especially for urgent after-hours needs.
- Website Content Depth: While sufficient for an overview, some sections like “Computer Training” or “New Computer Setups” are listed but not elaborated upon on the homepage, requiring deeper navigation to understand their scope. This can make the initial information gathering process less comprehensive.
- No Clear Refund or Service Guarantee Policy: The homepage does not explicitly state any service guarantees, refund policies, or dispute resolution processes. For a service-based business, clear policies in these areas build consumer confidence and trust.
Halfpricegeeks.com Alternatives
Exploring alternatives can help individuals and businesses find the best fit for their specific needs, budget, and service preferences.
The following alternatives offer similar or complementary services, each with its own strengths. Phonty.com Review
Diverse Options for Every Need
The alternatives range from well-known retail chains with tech support divisions to specialized independent consultants and software-based solutions for specific problems.
- Geek Squad Best Buy: As one of the most recognized names in consumer tech support, Geek Squad offers in-store, in-home, and remote services. They are particularly strong for hardware repairs, new device setup, and ongoing tech support plans. Their physical presence in Best Buy stores nationwide provides a convenient walk-in option.
- ubreakifix Asurion: Specializing in device repair, ubreakifix is an excellent alternative for physical damage to computers, phones, and tablets. They are known for quick turnaround times, often offering same-day service for common issues like screen replacements or battery problems. While they excel in hardware, their IT support for software or network issues may be less comprehensive than a dedicated IT service.
- Staples Tech Services: Similar to Geek Squad, Staples offers in-store tech support for basic computer repairs, virus removal, and data transfer services. They are a good option for straightforward issues and offer clear, flat-rate pricing for many services, making them accessible for quick fixes.
- On-Site/Remote Independent IT Consultants Search for “IT support near me”: For personalized service and specialized expertise, independent IT consultants are a strong alternative. They often provide highly customized solutions for businesses or complex home setups. Finding a reputable independent consultant typically involves local searches, referrals, and thorough vetting, but can lead to a long-term, trusted partnership.
- Rescuecom: Rescuecom offers nationwide computer repair and IT support, much like Halfpricegeeks.com. They provide on-site, remote, and even phone support for both residential and business clients. Their broad service offering and long history in the industry make them a credible alternative, particularly for those needing comprehensive coverage.
- HelloTech: HelloTech focuses on on-demand tech support for smart homes, computers, and general electronics. They offer clear, flat-rate pricing for specific tasks like computer tune-ups, Wi-Fi setup, or smart device installation. While more geared towards home users and small office setups, their convenience and transparent pricing are appealing.
- Carbonite Specifically for Data Backup & Recovery: While not a full-service repair company, Carbonite is an essential alternative for addressing data backup and recovery needs. For individuals and businesses, preventing data loss is often more critical than recovering it after the fact. Carbonite provides automated, secure cloud backup solutions that complement any repair service by ensuring data safety.
Halfpricegeeks.com Pricing
Understanding the cost structure of IT support services is crucial for budgeting, whether for a one-time repair or ongoing business support.
Halfpricegeeks.com provides some insight into their pricing model on their homepage, though detailed, service-specific costs require further inquiry.
Average Hourly Cost and Service Pricing Structure
The most explicit piece of pricing information provided on the Halfpricegeeks.com homepage is the “$80 Average Cost Per Hour.” This offers a general benchmark for potential customers to understand the financial commitment involved. Jillianstewart.com Review
- Hourly Rate: An average of $80 per hour is competitive within the IT support industry, especially for on-site services. Many independent technicians and smaller firms charge similar or higher rates, while larger corporate solutions might have higher overheads.
- “Average” Implication: The term “average” suggests that some services might be higher or lower than this rate depending on complexity, technician specialization, or the specific service provided. For instance, data recovery or complex server issues could command higher rates, while a quick remote virus scan might be less.
- Lack of Flat-Rate or Packaged Pricing: The homepage doesn’t list specific flat rates for common services e.g., “virus removal package for $X” or “hard drive replacement for $Y”. This means customers will likely need to engage with their sales or service team to get a precise quote for their particular issue, which is common in a field where problems can vary greatly.
- Business Service Pricing: For business IT support and managed services, pricing models are typically more complex, often involving monthly retainers, per-device fees, or project-based costs. The website does not delve into these specifics, which is standard as business IT solutions are highly customized based on infrastructure size, number of users, and required service level agreements SLAs.
Factors Influencing Service Costs
Several factors inherently influence the total cost of computer repair and IT support services, and these would apply to Halfpricegeeks.com’s offerings as well.
- Complexity of the Issue: A simple software glitch resolved remotely will naturally cost less than a complex hardware failure requiring parts replacement and on-site labor. Data recovery, especially from severely damaged drives, is often one of the most expensive services due to the specialized equipment and expertise required.
- On-Site vs. Remote Service: While the hourly rate might be similar, on-site services often involve a minimum service charge or a travel fee to cover the technician’s time and transportation, potentially making them more expensive for very minor issues compared to remote support.
- Parts and Software: If a repair requires new hardware components e.g., a new hard drive, RAM, power supply or licensed software, these costs would be added to the service fee.
- Emergency or After-Hours Support: Services rendered outside of standard business hours or on an emergency basis often incur premium rates. While Halfpricegeeks.com mentions “day and night” availability, it’s worth clarifying if this comes with an additional charge.
- Managed Services Contracts: For businesses, managed IT services are typically billed monthly or annually and depend on the scope of support e.g., number of devices, server monitoring, cybersecurity, backup solutions and the agreed-upon response times. These are customized contracts rather than hourly rates.
How to Cancel Halfpricegeeks.com Subscription or Service
For any service provider, clear cancellation procedures are crucial for customer satisfaction and ethical business practice.
While Halfpricegeeks.com primarily advertises one-time repair services, they also mention “Managed Services” for businesses, which implies ongoing subscriptions.
Information regarding cancellation is not prominently displayed on their homepage, which is a common practice for service-based businesses, but it’s vital for customers to understand.
General Cancellation Procedures Based on Industry Standards
Since specific cancellation instructions are not detailed on the Halfpricegeeks.com homepage, customers would typically follow standard procedures for service termination, especially for recurring “Managed Services” or ongoing support contracts. Titodelmolo.com Review
- Contacting Customer Service Directly: The primary method for cancelling any service with Halfpricegeeks.com would be to directly contact their customer support. This is typically done via phone 1-877-774-3357, as listed on their site or possibly through an email contact form if available on deeper pages of their website.
- Reviewing Service Agreements: For “Managed Services” or any long-term business IT support, there would almost certainly be a service agreement or contract in place. This document is the definitive source for cancellation clauses, notice periods required e.g., 30, 60, or 90 days, any early termination fees, and the specific steps to formally terminate the agreement.
- Written Notice: Many service providers require written notice for cancellation to ensure a clear record. This might involve sending an email to a specific support address or a physical letter, as outlined in the service agreement.
- Confirmation of Cancellation: Always request a confirmation of cancellation in writing email to ensure the service has been successfully terminated and to avoid future billing.
- For One-Time Services: For a single computer repair or virus removal, cancellation would apply more to cancelling a scheduled appointment before the service is rendered. This typically involves calling to reschedule or cancel the appointment directly.
What to Expect During Cancellation
When initiating a cancellation, especially for a recurring service, customers should be prepared for certain discussions and processes.
- Discussion about Reasons for Cancellation: The provider may ask for the reasons behind the cancellation to understand customer feedback and potentially offer solutions to retain the business.
- Notice Period: Be aware of any notice period stipulated in the contract. If a 30-day notice is required, billing may continue for that period after the cancellation request.
- Data Transition for Business Services: For managed IT services, discussions about data handover, access to systems, and transition support to a new provider if applicable are common. This ensures a smooth offboarding process without business disruption.
- Final Billing: Clarify any final billing cycles, prorated charges, or outstanding balances that may be due upon cancellation.
Without direct information on the Halfpricegeeks.com website regarding their cancellation policy for managed services, it is highly recommended that potential business clients carefully review any service agreements before signing to understand all terms, including termination clauses.
For one-time service appointments, simply calling to cancel or reschedule should be straightforward.
Halfpricegeeks.com vs. Competitors
Understanding how Halfpricegeeks.com stacks up against these rivals can help consumers make informed decisions.
We’ll compare it generally to large retail chains, specialized repair shops, and independent consultants. Glycerinrefine.com Review
Halfpricegeeks.com vs. Large Retail Chains e.g., Geek Squad, Staples Tech Services
Large retail chains offer the convenience of physical locations and established brand recognition, often leveraging their existing customer base for product sales.
- Halfpricegeeks.com’s Edge:
- Dedicated IT Focus: Halfpricegeeks.com appears solely focused on IT support, which might suggest deeper specialization compared to retail chains where IT services are one department among many.
- Nationwide On-Site & Remote: While Geek Squad offers similar, Halfpricegeeks.com explicitly highlights its wide on-site and remote coverage as a core offering, potentially more agile than a retail chain’s structured appointment system.
- Business IT Support Emphasis: Halfpricegeeks.com strongly markets its business IT support and managed services, a segment that some retail chains address but might not be their primary focus.
- Retail Chains’ Edge:
- Physical Presence: Customers can walk into a store for immediate assistance or drop off devices, which some prefer.
- Brand Trust: Large brands often carry an inherent level of trust due to widespread advertising and customer familiarity.
- Product Integration: Convenient for repairs or support related to devices purchased from their stores, sometimes with bundled protection plans.
Halfpricegeeks.com vs. Specialized Repair Shops e.g., ubreakifix
Specialized repair shops often focus on specific device types or repair categories, aiming for quick, expert service in their niche.
* Broader IT Scope: Halfpricegeeks.com offers a more comprehensive IT service range, including business IT support, network issues, and software troubleshooting beyond just physical device repair.
* Remote & On-Site Flexibility: While ubreakifix has physical locations, Halfpricegeeks.com emphasizes both remote and on-site mobility, catering to users who prefer not to leave their home or office.
- Specialized Shops’ Edge:
- Hardware Expertise & Speed: Often excel at rapid hardware repairs screens, batteries, charging ports due to specialized tools and parts inventory.
- Clearer Pricing: Many specialized shops have flat-rate pricing for common repairs, making costs predictable upfront.
Halfpricegeeks.com vs. Independent IT Consultants
Independent IT consultants offer highly personalized service, often building long-term relationships with clients, particularly small businesses.
* Larger Infrastructure/Team: As a company with "Geeks" across the US and Canada, Halfpricegeeks.com likely has a larger pool of technicians and support infrastructure, potentially offering more consistent availability and backup if a primary technician is unavailable.
* Established Processes: A larger company often has more formalized processes for scheduling, billing, and quality control.
- Independent Consultants’ Edge:
- Personalized Service: Clients often work directly with the same technician, fostering a deeper understanding of their specific systems and needs.
- Flexibility & Niche Expertise: Can be highly flexible in scheduling and often possess very niche expertise that might not be found in broader service companies.
- Cost Efficiency Sometimes: For very small businesses or individuals, an independent consultant might offer more flexible pricing or a better value proposition for ongoing support.
In summary, Halfpricegeeks.com positions itself as a robust, full-service IT support provider that balances the broad reach and consistency of a larger entity with the personalized touch expected from a dedicated tech service.
Its focus on both residential and comprehensive business IT support, coupled with flexible on-site and remote options, makes it a strong contender against various types of competitors. Criticalfutureglobal.com Review
FAQ
What services does Halfpricegeeks.com offer?
Halfpricegeeks.com offers a range of services including PC and Mac computer repair, virus removal, spyware/malware/trojan/rootkit removal, business IT managed services, data recovery, data backup solutions, computer training, and new computer setups. They provide both on-site and remote support.
Is Halfpricegeeks.com a legitimate company?
Based on the information provided on their homepage, Halfpricegeeks.com appears to be a legitimate company, stating “Over 16 years in business with a 99.7% approval rating” and showcasing numerous customer testimonials.
However, independent verification through third-party review sites is always recommended.
Does Halfpricegeeks.com offer on-site computer repair?
Yes, Halfpricegeeks.com explicitly states that their certified mobile computer repair techs can come to your home or office for on-site PC or Mac repair.
Can Halfpricegeeks.com help with Mac computer issues?
Yes, the website specifies that their technicians can help with Apple computer repair, addressing issues with your Mac. Smarteranalyst.com Review
What is the average cost per hour for Halfpricegeeks.com services?
The homepage mentions an average cost of “$80 Average Cost Per Hour” for their services.
Specific pricing for complex tasks or business contracts may vary and require a consultation.
Does Halfpricegeeks.com offer remote computer repair?
Yes, if you can access the internet, their remote computer repair geeks can assist you with various issues from the comfort of your home.
How do I schedule a service with Halfpricegeeks.com?
You can schedule a service with Halfpricegeeks.com by calling their number 1-877-774-3357 or by clicking on the “Schedule Today!” link prominent on their website.
Does Halfpricegeeks.com provide data recovery services?
Yes, Halfpricegeeks.com offers data recovery services and their experts can help recover precious data and provide custom data backup solutions. Fabrackfashion.com Review
Is Halfpricegeeks.com available nationwide?
Yes, Halfpricegeeks.com states they provide nationwide on-site and remote computer repair at any location in the United States and Canada.
Does Halfpricegeeks.com offer IT support for businesses?
Yes, they offer business IT support, including managed services, and can act as an extension of your IT department, handling multiple office locations, corporate servers, and more.
How long has Halfpricegeeks.com been in business?
The company states they have been “Over 16 years in business,” indicating significant experience in the industry.
What is Halfpricegeeks.com’s customer approval rating?
Halfpricegeeks.com claims a “99.7% approval rating” based on their customer feedback.
Are the technicians at Halfpricegeeks.com certified?
Yes, the website refers to their technicians as “certified mobile computer repair techs.” Locksmith-westminster-co.com Review
Can Halfpricegeeks.com remove viruses and malware?
Yes, their services include virus removal, as well as handling spyware, malware, trojan, and rootkit infections.
Does Halfpricegeeks.com offer computer training?
Yes, “Computer Training” is listed as one of their service offerings on the homepage menu.
What kind of response time can I expect from Halfpricegeeks.com?
The website mentions a “1.5/Hrs Average Repair Time,” which suggests efficient service delivery once work begins, though this likely refers to the repair duration itself rather than initial response time.
How does Halfpricegeeks.com handle customer satisfaction?
Their mission statement emphasizes putting clients’ best interests first and treating them like family, aiming for high customer satisfaction.
Are there any upfront costs or diagnostic fees mentioned on the Halfpricegeeks.com homepage?
The homepage only explicitly states an “$80 Average Cost Per Hour.” It does not detail specific diagnostic fees or flat rates for particular services, which would likely be discussed upon scheduling. Bomaitalia.com Review
Can Halfpricegeeks.com help with setting up new computers?
Yes, “New Computer Setups” is listed as one of their available services.
How can I verify the customer testimonials on Halfpricegeeks.com?
The testimonials on the homepage do not provide direct links to independent review platforms.
To verify, you would need to search for Halfpricegeeks.com on third-party review sites like Trustpilot, Google Reviews, or the Better Business Bureau.
Leave a Reply