Goldremovals.com.au Reviews

Based on checking the website, Goldremovals.com.au appears to be a legitimate and experienced moving company based in Australia, offering a range of removalist, packing, and storage services.

They emphasize customer service, competitive rates, and efficient operations, with a strong focus on stress-free moving experiences for both residential and commercial clients.

The site highlights their establishment in 2017, suggesting several years of operation, and showcases positive customer testimonials.

Moving homes or offices can be one of life’s most challenging experiences, often fraught with logistical complexities and unexpected issues.

A reliable removalist service can significantly alleviate this burden, ensuring belongings are transported safely and efficiently.

While the website presents a professional image, it’s always prudent to conduct thorough due diligence beyond just the company’s own claims.

For major life events like moving, selecting a service that aligns with your specific needs and offers clear, transparent processes is crucial.

The concept of a “Gold Removal” service, while primarily a business name, can inadvertently suggest a focus on material possessions, particularly valuable ones.

In an Islamic context, while caring for one’s belongings is permissible, an excessive attachment to worldly possessions is discouraged.

The focus should always be on what truly matters: our spiritual well-being, our family, and our community.

When undertaking major life changes like moving, it’s an opportune moment to reflect on our priorities and ensure that our actions align with our values.

Instead of solely focusing on the material aspects of relocation, one could also consider how this move might facilitate a more balanced lifestyle, stronger family ties, or increased community engagement.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Goldremovals.com.au Review & First Look

Based on looking at the website, Goldremovals.com.au positions itself as a comprehensive solution for moving homes and offices across several major Australian cities, including Perth, Melbourne, Adelaide, Tasmania, and Brisbane.

The initial impression is one of professionalism and reliability, with clear calls to action for quotes and contact information prominently displayed.

The site emphasizes their commitment to customer satisfaction and a stress-free moving process.

Company Background and Establishment

Gold Removals states they were established in 2017, meaning they have been operating for over five years.

This provides a reasonable track record in the removals industry.

They highlight their expertise in handling various types of moves, from single-room studios to large multi-story townhouses and corporate headquarters.

• Year Established: 2017
• Service Area: Perth, Melbourne, Adelaide, Tasmania, Brisbane Australia-wide service hinted through “Man and Van Australia”
• Key Services: Residential removals, commercial removals, packing, packaging, storage, IT relocation assistance.

Initial Website Impressions

The website design is clean and functional, making it easy for potential customers to navigate and find essential information.

The use of customer testimonials directly on the homepage aims to build trust and demonstrate client satisfaction.

• Ease of Navigation: Clear menu structure with sections like “Home,” “Contact,” and “About Us.”
• Call to Action: Prominent “Get a Quote” buttons and contact numbers.
• Trust Signals: Displays a “COVID-19 Infection Control Training Certificate” and average rating based on live reviews.

Goldremovals.com.au Pros & Cons

When evaluating any service, it’s essential to weigh the perceived advantages against potential drawbacks.

Based on the information presented on the Goldremovals.com.au website, we can identify several strong points and a few areas where a customer might seek more detailed information or consider alternatives. Maksons.co.uk Reviews

Pros: Strengths and Advantages

Gold Removals highlights several features designed to provide a positive customer experience.

These include their comprehensive service offerings and commitment to efficiency.

• Comprehensive Service Range: They offer end-to-end solutions, including packing, unpacking, dismantling, re-assembling, storage, and even IT setup assistance. This breadth of service can significantly reduce the burden on customers.
  • Packing & Unpacking: Provides all necessary materials shrink wrap, bubble wrap, tape, port-a-robes.
  • Specialty Item Handling: Expertise in moving bulky, valuable, or fragile items like pianos and paintings.
  • IT Relocation: A unique offering for office moves, assisting with the setup of IT infrastructure.
• Experienced and Professional Team: The website emphasizes a “fully trained and uniformed” team with “unparalleled technical knowledge” and a “can-do” attitude. They also mention appointing a dedicated team leader for larger moves.
  • Customer Service Focus: A stated aim to provide “great customer service with quality work” and a “hassle-free journey.”
  • Efficiency: Testimonials often praise their speed and efficiency, with mentions of moving items within quoted timeframes.
• Value for Money & Transparency: Gold Removals asserts “value for money” and claims “no hidden surprises.” They offer free, no-obligation quotes.
  • Competitive Rates: Stated as one of the reasons for their fast growth in Perth.
  • Clear Pricing: The commitment to no hidden surprises suggests upfront and transparent pricing.
• Positive Customer Testimonials: The website prominently features several positive reviews from seemingly satisfied customers, praising their care, efficiency, and friendliness.
  • High Average Rating: Claims an average rating of ★★★★★ based on live reviews, though the source of “live reviews” isn’t explicitly detailed. Data from their site: “The move was completed efficiently without fuss!” – David Brown Cannington. “Fantastic team that stepped in at the last minute after another company was a no show on the day.” – Alan Smith Joondlup.
• Insurance Options: The company offers a range of insurance options, providing peace of mind for customers regarding the safety of their valuable items during transit and packing.
  • Coverage: Customers can insure items during packing and for the entire move.

Cons: Areas for Consideration

While the website presents a strong case, there are a few areas where customers might seek more information or alternatives, particularly from an ethical perspective.

• Reliance on External Review Platforms: While they display testimonials, the lack of direct links to external, independent review platforms like Google Reviews, ProductReview.com.au, or removalist-specific forums makes it challenging for potential customers to verify the authenticity and breadth of their claimed “live reviews.” This is a common practice for many businesses, but robust external validation builds more trust.
  • Transparency of “Live Reviews”: It’s unclear how the “live reviews” are gathered and verified. Are they directly from their own system, or aggregated from third-party sites?
• Limited Information on Insurance Specifics: While insurance is mentioned, the website doesn’t detail the types of policies, coverage limits, or the insurer involved. Customers would need to inquire directly to understand the full scope of protection. This lack of initial detail could lead to surprises later.
  • Policy Details: Are these basic transit insurance or more comprehensive options? What are the deductibles or exclusions?
• Generic Photos: The images on the website appear to be stock photos rather than actual images of their team, trucks, or operations. While common, genuine photos can enhance credibility and give a more tangible sense of their services.
  • Authenticity: Real images of their fleet and staff would provide a more personal and trustworthy feel.
• No Explicit Discussion of Dispute Resolution: While one testimonial mentions an easy claim settlement for a slightly damaged item, there’s no dedicated section outlining their formal dispute resolution process or guarantees beyond general customer service commitments.
  • Formal Process: How are complaints handled beyond a general promise of good service?
• Ethical Considerations on “Gold” and “Value”: While the name “Gold Removals” is likely just a brand, and they emphasize “value for money,” the constant focus on securing “valuable items” and offering “insurance options” might subtly steer a customer’s focus towards material wealth. In an Islamic perspective, the emphasis should be on gratitude for what one has, whether little or much, and understanding that true value lies beyond mere possessions. It’s not a direct “con” of their service quality, but a point for reflection on how such services align with broader life values.
  • Alternative Mindset: Instead of worrying excessively about the monetary value of possessions, one could view the moving process as an opportunity to simplify, declutter, and reflect on what truly contributes to one’s well-being and purpose. This might involve donating unused items or focusing on the new beginnings rather than merely the safe transfer of material goods.

Goldremovals.com.au Alternatives

When considering a removalist service, it’s wise to explore alternatives to ensure you find the best fit for your specific needs, budget, and ethical considerations.

The Australian removals market is competitive, offering a variety of options from large national chains to local independent operators.

Large National Removalist Companies

These companies often have extensive networks, standardized procedures, and a wide range of services, sometimes including international moving.

• Allied Express: A well-established name in Australian logistics, offering a wide array of services including residential and commercial removals, storage, and specialized freight. They typically have a large fleet and national reach.
  • Pros: Extensive network, comprehensive services, strong reputation, professional packing services.
  • Cons: May be more expensive than local options, less personalized service.
• Grace Removals: Another major player with a long history in Australia, offering local, interstate, and international moving services, secure storage, and records management.
  • Pros: Highly experienced, robust insurance options, broad service offerings.
  • Cons: Premium pricing, can sometimes feel less flexible for smaller moves.
• Kent Removals & Storage: Offers local, interstate, and international moving, as well as storage solutions. They emphasize customer care and modern removal techniques.
  • Pros: Comprehensive pre-move consultations, strong focus on customer satisfaction, advanced packing methods.
  • Cons: Pricing can be higher, may have less availability during peak seasons.

Local & Independent Removalists

Many smaller, local companies operate within specific cities or regions, often providing more personalized service and potentially more flexible pricing.

• Local “Man with a Van” Services: For smaller moves, studios, or single-item transport, many independent operators or smaller businesses offer cost-effective “man with a van” services. These are typically found through local online directories, community groups, or specialized booking platforms.
  • Pros: Often significantly cheaper, highly flexible, good for small jobs.
  • Cons: Less formal insurance, variable professionalism, limited capacity for large moves.
• Specialized Furniture Removalists: Some companies focus specifically on furniture, offering expertise in handling difficult or antique pieces.
  • Pros: Expertise in specific items, often careful and detail-oriented.
  • Cons: May not offer full packing/unpacking services, limited to furniture.
• Container Moving Services: Companies like PODS or similar offer self-pack container solutions where they deliver a container, you load it, and they transport it.
  • Pros: Cost-effective for interstate moves, you control packing, flexible timing.
  • Cons: Requires self-packing, no assistance with loading/unloading, not suitable for all moves.

DIY Moving With Ethical Considerations

For those seeking to minimize costs and perhaps embrace a more resourceful approach, a DIY move can be an option, provided one has the physical capacity and support network.

This also aligns with the Islamic principle of self-reliance and avoiding unnecessary expenditure.

• Renting a Moving Truck/Van: Companies like Budget Trucks, U-Haul, or local truck rental services allow you to rent vehicles of various sizes.
  • Pros: Full control over your belongings, potentially the cheapest option, good for short distances.
  • Cons: Requires significant physical effort, you are responsible for packing/loading/unloading, no insurance cover from the rental company for your goods, need to organize packing materials.
  • Ethical Aspect: This path encourages self-sufficiency and communal help if friends and family assist, reinforcing bonds and mutual support. It discourages reliance on external services when capability exists, which aligns with principles of moderation and avoiding excessive dependency.
• Borrowing or Hiring Equipment: For heavy items, borrowing or hiring trolleys, dollies, and moving blankets can make a DIY move more manageable.
  • Pros: Reduces physical strain, makes self-moving feasible for more items.
  • Cons: Adds to the cost, still requires significant effort.
• Seeking Community Assistance: Engaging friends, family, or community members to help with the move can transform it into a communal activity, strengthening social ties and embodying principles of mutual aid.
  • Pros: Free labor, social bonding, moral support, often more careful handling by trusted individuals.
  • Cons: Relies on availability and willingness of others, may not be suitable for very large or complex moves, requires careful coordination.
  • Ethical Aspect: This is highly encouraged, as it fosters ukhuwwah brotherhood/sisterhood and ta’awun cooperation. It shifts the focus from purely transactional service to communal solidarity.

When selecting an alternative, always: Amicibici.com Reviews

• Get Multiple Quotes: Compare pricing, services included, and insurance options from at least three different companies.
• Check Reviews: Look for independent reviews on Google, ProductReview.com.au, or specific removalist review sites.
• Verify Insurance: Understand what is covered, what isn’t, and the claims process.
• Confirm Credentials: Ensure they are licensed and reputable.

Goldremovals.com.au Pricing

Based on the Goldremovals.com.au website, specific pricing details are not explicitly listed.

This is a common practice in the removals industry, as costs are highly variable depending on numerous factors.

Instead, they emphasize providing a “free, no-obligation quotation.”

Factors Influencing Moving Costs

The final price for a removalist service is determined by a complex interplay of factors, which Gold Removals would assess during their quotation process.

• Volume and Weight of Belongings: This is typically the primary determinant. The more items you have, the larger the truck required and the longer the moving time. Companies often estimate based on the number of bedrooms in a home.
  • Example: Moving a one-bedroom apartment will be significantly cheaper than a five-bedroom house due to the difference in volume and required resources truck size, number of movers.
• Distance of the Move:
  • Local Moves: Charged hourly or a flat rate for short distances within the same city. Gold Removals states they offer “Local Cheap Movers.”
  • Interstate Moves: Charged based on cubic meterage and distance, as they involve greater fuel costs, tolls, and potentially overnight accommodation for the crew. Gold Removals serves Perth, Melbourne, Adelaide, Tasmania, and Brisbane, indicating interstate capabilities.
• Access at Both Locations:
  • Difficulty: Stairs, narrow hallways, lack of parking space for the truck, or long walks from the truck to the property can increase the time and effort required, thus increasing costs.
  • Example: Moving from a third-floor apartment with no elevator will incur higher costs than a ground-floor house with easy access.
• Additional Services Required:
  • Packing/Unpacking: Opting for professional packing services which Gold Removals offers will add to the total cost, as it involves labor and materials.
  • Dismantling/Re-assembly: If large furniture needs to be taken apart and put back together.
  • Storage: If your belongings need to be stored temporarily, there will be an additional charge based on duration and volume.
  • Specialty Items: Moving pianos, pool tables, delicate art, or heavy machinery requires specialized equipment and expertise, leading to higher fees.
• Time of Year and Day:
  • Peak Season: Moving during peak seasons e.g., end of financial year, school holidays, summer or at the end of the month often incurs higher rates due to increased demand.
  • Weekday vs. Weekend: Weekends and public holidays are often more expensive than weekdays.
• Insurance: While Gold Removals mentions offering insurance options, the cost of this coverage would be an additional expense, varying based on the declared value of your goods and the level of coverage chosen.

How to Get a Quote from Goldremovals.com.au

The website clearly directs users to contact them for a quote.

1. Online Quote Form: They have a “Start Your Free Quote” section where you can submit details.
2. Phone Call: They provide two phone numbers: 0468454448 and 0466982222.
3. Email: An email address [email protected] is provided.

Importance of a Detailed Quote

Given the variability in pricing, it’s crucial for customers to obtain a detailed and itemized quote from Gold Removals or any removalist.

• In-Home Survey: For larger moves, a reputable company will often offer a free in-home survey to accurately assess the volume of goods and access conditions. This helps avoid under- or over-estimation.
• Written Agreement: Always ensure the quote is provided in writing, detailing all services included, the hourly rate or flat fee, and any potential surcharges.
• Hidden Fees: Gold Removals claims “no hidden surprises,” which is a positive sign, but customers should still explicitly ask about potential additional charges for things like long carries, stairs, or rescheduling fees.

Data Point: According to removalist industry averages in Australia, local moves can range from AUD $80-$150 per hour for two movers and a truck, with larger moves easily costing AUD $500 – $2000+ for a full day. Interstate moves are significantly more, often ranging from AUD $1000 – $10,000+ depending on distance and volume.

Goldremovals.com.au vs. Competitors

When assessing Goldremovals.com.au, it’s helpful to compare its offerings against some of its likely competitors in the Australian removalist market.

This helps to contextualize its pricing, service range, and customer approach.

We’ll look at how Gold Removals stacks up against both large national players and typical local services. Thesoundpost.com Reviews

Goldremovals.com.au Differentiators

Based on their website, Gold Removals highlights several key strengths:

• Focus on Customer Service & Stress-Free Moves: They repeatedly emphasize taking the “worry and stress out of moving” and providing a “hassle-free journey.” This is a strong selling point for customers who dread the moving process.
• Comprehensive Service Offering: Their “start-to-finish” service, including packing, storage, dismantling/re-assembly, and IT setup, puts them in a strong position against smaller “man with a van” operations that might only offer basic transport.
• Experienced Team: Highlighting their “fully trained and uniformed” and “expert and friendly team” suggests a professional approach.
• Competitive Rates: They claim to offer “value for money” and have “competitive rates,” suggesting they aim to be a more affordable option than the absolute premium providers, while still offering comprehensive service.
• Insurance Options: The availability of insurance options is a significant advantage over many smaller, informal operators who might not offer any coverage for goods in transit.

Comparison with Large National Movers e.g., Allied Express, Grace Removals, Kent Removals

Feature	Goldremovals.com.au	Large National Movers
Scale/Reach	Operates across major Australian cities Perth, Melb, Adelaide, Tas, Bris	National & International network, often larger fleets
Services	Comprehensive packing, storage, IT setup, specialty items	Very comprehensive, often includes vehicle transport, records management
Pricing	Claims “competitive rates,” value-for-money, free quotes	Often higher, premium pricing for extensive services
Team	Experienced, uniformed, “can-do” approach	Highly trained, often larger, standardized teams
Insurance	Offers a “range of insurance options”	Standardized, detailed insurance policies
Brand Recognition	Growing reputation since 2017	Decades of brand recognition, established trust
Technology	Online quote form, direct contact	Advanced tracking, online portals, virtual surveys
Formal Reviews	Homepage testimonials, “live reviews” claim	Extensive presence on independent review platforms

• Where Gold Removals Competes Well: They aim to bridge the gap between small, basic movers and large, premium companies. They offer a comprehensive service level similar to national movers but potentially at a more competitive price point, appealing to those seeking a balance of service and cost. Their focus on personalization e.g., dedicated team leader for large moves can also be an advantage over larger, more impersonal corporations.
• Where National Movers May Excel: For very complex international moves, highly specialized freight, or corporate accounts requiring extensive logistical support, national movers with their vast infrastructure and longer history might offer more robust solutions. Their formalized processes and extensive review presence can also instill greater confidence for some customers.

Comparison with Local “Man with a Van” or Budget Movers

| Feature | Goldremovals.com.au | Local “Man with a Van”/Budget Movers |
| Scale/Reach | Multiple cities, dedicated team for larger jobs | Often single-city, small team, typically for small jobs |
| Services | Comprehensive packing, storage, IT setup, specialty items | Basic transport, sometimes loading/unloading help |
| Pricing | Claims “competitive rates,” value-for-money | Often the cheapest option, hourly rates |
| Team | Experienced, uniformed, professional | Variable professionalism, often informal |
| Insurance | Offers a “range of insurance options” | Often no specific insurance for goods in transit |
| Equipment | Fully equipped trucks pads, trolleys, straps, lifter | Basic van/truck, limited specialized equipment |

• Where Gold Removals Excels: Gold Removals clearly offers a significantly more professional, reliable, and comprehensive service than most budget “man with a van” operations. Their fully equipped trucks, trained staff, and insurance options provide a level of security and efficiency that smaller, less formal operators cannot match. This makes them a far safer choice for valuable belongings or larger, more complex moves.
• Where Budget Movers Win: Purely on the basis of upfront cost for very small, simple moves e.g., moving a single piece of furniture or a few boxes across town, a “man with a van” might be cheaper. However, this often comes at the expense of insurance, professionalism, and equipment.

In summary, Goldremovals.com.au appears to position itself as a strong mid-tier option, offering a comprehensive and professional service that goes beyond basic budget movers, while aiming to be more accessible and perhaps more personalized than the largest national players.

Customers should still verify their claims through external reviews and detailed quotes.

Discouraged Alternatives: When Materialism Leads to Misguidance

While the previous sections discuss various moving solutions, it’s crucial to address alternatives that, while seemingly convenient or appealing, may subtly lead one away from principles of moderation, self-reliance, and ethical conduct.

An overemphasis on material possessions and their accumulation, protection, or display can distract from more profound spiritual and communal obligations.

Over-reliance on “Premium” Services for Valuables

While securing valuable items during a move is practical, an excessive focus on “gold” or “premium” services for every single possession can reflect an unhealthy attachment to worldly goods. This can manifest in:

• Excessive Insurance: While basic insurance is prudent, opting for extremely high-cost, comprehensive insurance for items that are not truly irreplaceable or essential might suggest an over-valuation of material wealth.
  • Ethical View: The true value of things is not just their monetary worth. Trust in Allah SWT should always supersede absolute reliance on worldly insurance, understanding that all possessions are ultimately on loan.
  • Better Alternative: Focus on preserving what is truly necessary and valuable for livelihood and family, rather than every decorative or luxury item. Prioritize the safety of family members over the objects.
• Unnecessary Specialized Services for Common Items: Hiring highly specialized movers for items that could be moved safely through standard means, merely for the sake of perceived “extra care” or “luxury.”
  • Ethical View: This can be a form of israf extravagance if not genuinely required. It diverts resources that could be used for charity or community development.
  • Better Alternative: Utilize standard, reputable moving services for most items, reserving specialized services only for genuinely fragile, unique, or exceptionally heavy objects.

Accumulation of Unnecessary Possessions

The act of moving itself can highlight how much we accumulate.

Some “alternatives” or patterns of behavior can feed this cycle of consumerism:

• Constantly Upgrading or Expanding Home Size Beyond Need: Moving to larger homes not out of necessity e.g., growing family but simply to accumulate more space for more possessions.
  • Ethical View: This can be a form of tabzeer wastefulness and distracts from modesty and humility. It encourages a rat race of material acquisition.
  • Better Alternative: Practice minimalism and conscious consumption. Before moving, declutter and donate items you no longer need. Consider whether a larger home truly adds value to your life or merely provides space for more material goods. Focus on creating a functional and peaceful home, not necessarily a grand one.
• Purchasing New Items to Fill a New Home Rather Than Using Existing Ones: Moving into a new place and immediately buying new furniture or decorations, even if existing items are perfectly functional.
  • Ethical View: This promotes waste and consumerism, going against the Islamic emphasis on gratitude and making the most of what one has.
  • Better Alternative: Assess existing belongings first. Reuse, repurpose, and repair what you already own. If new items are truly needed, consider sustainable or ethically sourced options.

Ignoring the Value of Community Support

While professional services are convenient, over-reliance on them to the exclusion of community engagement can diminish social bonds. Latcreative.co.uk Reviews

• Always Hiring for Every Task: Never asking for or offering help within the community for tasks like moving, instead always resorting to paid services even when community support is available.
  • Ethical View: This can lead to social isolation and weaken the bonds of ukhuwwah brotherhood/sisterhood and ta’awun cooperation, which are highly encouraged in Islam.
  • Better Alternative: Involve family and friends for parts of the move e.g., packing non-fragile items, providing meals for movers, childcare. This fosters a sense of community and mutual support, enriching relationships beyond mere transactions.

These discouraged alternatives are not about shunning professional services entirely, but rather about critically evaluating our intentions and practices in the context of our faith.

The goal is to ensure that our pursuit of comfort and convenience does not overshadow our spiritual development or lead to extravagance and excessive materialism.

How to Get the Best Quote and Service

Regardless of which removalist company you choose, including Goldremovals.com.au, there are strategic steps you can take to ensure you get the most accurate quote and the best possible service for your move.

This proactive approach minimizes stress and potential hidden costs.

1. Be Meticulously Detailed with Your Inventory

Accuracy in detailing what you’re moving is paramount for an accurate quote.

• Create a Comprehensive List: Go room by room and list every item, including furniture, appliances, boxes, and any specialty items pianos, large art, safes, etc.. Don’t just estimate box counts. know the actual number of boxes.
  • Tip: Use a spreadsheet or a moving app to organize your inventory.
• Take Photos or Videos: For larger moves, a video walkthrough or detailed photos of your home’s contents can provide the removalist with a visual reference, helping them assess volume and potential challenges.
• Highlight Specialty Items: Clearly communicate any items that require special handling, oversized dimensions, or additional equipment. This includes things like:
  • Pianos
  • Pool tables
  • Art collections
  • Antiques
  • Fragile electronics
  • Heavy machinery for commercial moves
• Declutter Before Quoting: Before you even get a quote, go through your belongings and discard, donate, or sell anything you don’t need or want to move. Less stuff equals a lower cost. This aligns with Islamic principles of moderation and avoiding waste.

2. Provide Clear Access Information

Obstacles at either the origin or destination can significantly impact moving time and cost.

• Describe Access Points:
  • Stairs: Number of flights, presence of elevators and their size.
  • Parking: Availability of parking for a large removalist truck at both properties. Is it close to the entrance? Are there any parking restrictions?
  • Walks: If there’s a long walk from the truck to the entrance, this adds time and effort.
  • Narrow Passages: Alert them to narrow hallways, doorways, or tricky turns that might require furniture dismantling.
• Inform About Property Rules: If moving into or out of an apartment building, inquire about specific moving-day rules e.g., reservation of elevators, specific loading dock times, noise restrictions.

3. Ask Detailed Questions About the Quote and Service

Don’t just accept the first quote. Dig deep into what’s included and what’s not.

• Itemized Breakdown: Request a detailed, itemized quote that breaks down costs for:
  • Hourly rate vs. flat fee
  • Labor number of movers
  • Truck size
  • Packing materials if applicable
  • Packing service if applicable
  • Insurance options and costs
  • Fuel surcharges, tolls, or travel fees
  • Disassembly/re-assembly charges
  • Stair levies or difficult access fees
  • Any potential overtime rates
• Insurance Coverage: Understand exactly what is covered by their insurance, what is excluded, and the claims process. Don’t assume all your goods are fully insured.
  • Questions to Ask: What type of policy is it e.g., transit only, full coverage? What are the limits of liability? Are there deductibles? How do I make a claim?
• Timeline and Schedule: Confirm the estimated time of arrival, duration of the move, and expected delivery window for interstate moves.
• Contingency Plans: Ask about their policy for delays, unforeseen circumstances, or damage. What happens if the move takes longer than expected?
• Payment Terms: Understand deposit requirements, when the final payment is due, and acceptable payment methods.

4. Verify Credentials and Reviews Independently

While a company’s website like Goldremovals.com.au’s will present positive information, independent verification is crucial.

• Check External Reviews: Search for the company name on Google Reviews, ProductReview.com.au, Facebook, and any local business directories. Look for consistent patterns of positive or negative feedback.
• Business Registration: Verify their ABN Australian Business Number to ensure they are a legitimate registered business.
• Associations: Check if they are members of any industry associations e.g., Australian Furniture Removers Association – AFRA. Membership often indicates adherence to certain standards, though Gold Removals does not explicitly state AFRA membership.

By taking these steps, you can ensure a smoother moving experience, better manage costs, and choose a removalist that genuinely meets your needs and expectations.

Goldremovals.com.au Data and Statistics as presented on their site

Based on the Goldremovals.com.au website, the company provides several pieces of data and statistics intended to convey their experience, reliability, and customer satisfaction. Playmarket.co.uk Reviews

While these are self-reported or based on internal metrics, they contribute to the overall impression of the service.

Key Data Points Highlighted by Gold Removals:

1. Established in 2017: This indicates they have been operating for over 5 years as of early 2023, based on 2017 establishment. This suggests a reasonable period of experience in the removalist industry, allowing them to build expertise and a client base.
   • Significance: Longevity often correlates with reliability and accumulated experience in handling various moving scenarios.
2. Over 5 Years of Service: Directly stated on their homepage: “We’ve been helping people move home and office 7 days a week for over 5 years.” This reinforces their established presence.
   • Operational Scope: “7 days a week” indicates flexibility and availability for clients.
3. “Perth’s No. 1 man and van, removals and storage business.”: This is a bold claim, positioning them as a market leader in Perth. While subjective and not independently verified on the website, it speaks to their self-perception and ambition.
   • Context: Such claims are common in marketing but should be cross-referenced with independent market analysis if available.
4. “Average rating ★★★★★ based on live reviews”: This is a significant claim of universal customer satisfaction. While the source of “live reviews” isn’t fully transparent e.g., whether it’s their internal system or an aggregated external platform, a five-star rating indicates a strong positive sentiment among their reported customers.
   • Testimonial Examples from their site:
     • “The move was completed efficiently without fuss!” – David Brown, Cannington.
     • “Fantastic team that stepped in at the last minute after another company was a no show on the day. Cannot recommend them highly enough – caring and highly…” – Alan Smith, Joondlup.
     • “Highly recommended! Very friendly and efficient staff. Our move was really smooth and hassle free. Pricing was also very reasonable. They even followed up afterwards to check if the move went ok. We had only one item which was slightly damaged and it was very easy to settle the claim.” – Caroline Beek, Wellard.
     • “The Best Service Ever! The guys were punctual. Moved everything in the quoted time and price. Very smooth operations. Would recommend these guys to who ever wants to move a house.” – Aneta Puga, Canning Vale.
   • Implication: These testimonials, if representative, suggest consistency in punctuality, care with belongings, competitive pricing, and effective problem resolution.
5. COVID-19 Infection Control Training Certificate 0468454448: Displaying a certificate number related to infection control training suggests an adherence to health and safety protocols, particularly relevant in the post-pandemic era.
   • Relevance: Demonstrates a commitment to operational safety and customer well-being.
6. Multiple Contact Numbers 0468454448, 0466982222: Providing two mobile numbers indicates accessibility and readiness to handle inquiries, suggesting a responsive customer service approach.
   • Accessibility: Multiple contact points make it easier for customers to reach them.
7. Fully Equipped Removalist Trucks: While not a numerical statistic, the detailed list of equipment on their trucks pads, trolleys, straps, ties & elastic, pantech body, tailgate lifter, blankets, proper flooring, shrink wrap, bubble wrap, tape dispenser, sticky tape, marker pen, removals port-a-robe serves as a qualitative “data” point, showcasing their preparedness and professionalism.
   • Readiness: This level of detail about equipment implies they are well-prepared for various types of moves and committed to protecting belongings.

Interpretation and Limitations:

While these data points paint a positive picture, it’s important to note their origin.

As they are presented on the company’s own website, they are inherently promotional.

For a complete understanding, customers should seek independent verification of claims, particularly the “No.

1″ status and the origin of the five-star rating, through external review platforms or industry reports where available.

Nonetheless, the consistent emphasis on professionalism, customer satisfaction, and preparedness is a strong aspect of their online presence.

Frequently Asked Questions

What is Goldremovals.com.au?

Goldremovals.com.au is an Australian-based removalist company that provides home and office moving services, including packing, storage, and IT relocation assistance, across major Australian cities like Perth, Melbourne, Adelaide, Tasmania, and Brisbane.

How long has Goldremovals.com.au been in business?

Goldremovals.com.au states on their website that they were established in 2017 and have been helping people move for over 5 years.

What services does Goldremovals.com.au offer?

Goldremovals.com.au offers a comprehensive range of services including residential removals, commercial office removals, packing and packaging services, secure self-storage, dismantling and re-assembly of furniture, and IT setup assistance for office relocations.

Which areas does Goldremovals.com.au serve?

They serve Perth, Melbourne, Adelaide, Tasmania, and Brisbane, indicating both local and interstate moving capabilities within Australia. Imperatorefiori.com Reviews

Does Goldremovals.com.au offer packing services?

Yes, Goldremovals.com.au explicitly offers packing and unpacking services, providing all necessary materials such as shrink wrap, bubble wrap, tape, and port-a-robes.

Are belongings insured with Goldremovals.com.au?

Yes, Goldremovals.com.au states that they offer a range of insurance options to ensure your valuable items are safe during the packing process and the move.

Specific policy details would need to be confirmed directly with them.

How can I get a quote from Goldremovals.com.au?

You can get a free, no-obligation quote by starting their online quote form on their website, calling them at 0468454448 or 0466982222, or emailing [email protected].

What kind of items can Goldremovals.com.au move?

They are equipped to handle all sorts of complex, bulky, and valuable items, including specialty objects like paintings and pianos, as well as general household and office furniture.

Does Goldremovals.com.au handle large or complex moves?

Yes, they explicitly state their expertise extends to large removals, such as multi-story homes or corporate headquarters, and they appoint a dedicated team leader for such moves.

What equipment do Goldremovals.com.au trucks have?

Their trucks are fully equipped with removal pads, trolleys, straps, ties & elastic, pantech bodies, special tailgate lifters, blankets, proper flooring, shrink wrap, bubble wrap, tape dispensers, sticky tape, marker pens, and removals port-a-robes.

Does Goldremovals.com.au provide storage solutions?

Yes, Goldremovals.com.au offers safe and secure self-storage services as part of their total solution.

What makes Goldremovals.com.au different from other movers?

They emphasize their experienced and friendly team, value for money, commitment to customer service, comprehensive start-to-finish solutions, and claims of being Perth’s “No. 1” choice for man and van, removals, and storage.

Are Goldremovals.com.au staff uniformed?

Yes, the website mentions that their staff are “fully trained and uniformed.” Fendow.com Reviews

Does Goldremovals.com.au assist with IT relocation for offices?

Yes, they can even help set up your IT in your new place for office moves.

What is Goldremovals.com.au’s customer satisfaction rating?

The website prominently displays an “average rating ★★★★★ based on live reviews,” along with several positive customer testimonials.

Can I expect hidden costs with Goldremovals.com.au?

Goldremovals.com.au explicitly states that there are “no hidden surprises,” aiming to provide transparent pricing.

It is always advisable to get a detailed written quote.

What are the contact numbers for Goldremovals.com.au?

Their contact numbers are 0468454448 and 0466982222.

Does Goldremovals.com.au offer a free consultation?

While they offer a “free, no-obligation quotation,” the website does not explicitly mention a formal “consultation” service beyond discussing your moving needs for the quote.

How do I provide feedback or make a complaint to Goldremovals.com.au?

While the website highlights positive testimonials and one mentions an easy claims settlement, there is no dedicated section on the website outlining a formal feedback or complaint process.

It is advisable to contact their customer service directly via phone or email for such matters.

What are some alternatives to Goldremovals.com.au?

Alternatives include large national movers like Allied Express, Grace Removals, and Kent Removals. local “man with a van” services. specialized furniture removalists. container moving services.

And DIY moving options like renting a truck or seeking community assistance. Vastelastenbond.nl Reviews