Based on looking at the website, Go.com.mt appears to be a comprehensive telecommunications provider in Malta, offering a wide array of services including home internet, TV, mobile plans, and even energy solutions like solar PV systems. It aims to be a “quadruple play” provider, meaning it bundles internet, TV, mobile, and landline services, positioning itself as a one-stop shop for connectivity and digital lifestyle needs within the Maltese market. The reviews, as suggested by the website’s offerings, would largely revolve around the reliability of their network, the value proposition of their various bundles, customer service responsiveness, and the quality of their specific products like Fibre Island internet or Tokis TV.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Unpacking Go.com.mt’s Core Service Offerings

Go.com.mt positions itself as a comprehensive telecommunications giant, offering a suite of services designed to cover virtually every digital need for Maltese households and businesses.

This “quadruple play” approach aims to simplify connectivity by bundling various services under one provider.

Home Internet Solutions: Speed and Connectivity

The cornerstone of Go.com.mt’s residential offerings is its internet service, with a strong emphasis on speed and reliability.

Fibre Island: This is Go’s flagship internet product, boasting ultra-fast 1000Mbps internet speeds. The website highlights the ability to “watch multiple 4K videos, have uninterrupted video calls & do much more, simultaneously.” For new subscribers, it offers 6 months FREE Giga internet, a significant incentive. This service also includes Free TV stream and Free Smart Wi-Fi, indicating an integrated home experience.
Plug’n’GO Internet: For those seeking immediate connectivity without the hassle of installation, Plug’n’GO provides “Instant internet Right out of the box.” This is likely a portable or wireless solution, appealing to users needing quick setup or temporary internet access.
Smart Wi-Fi: Go.com.mt emphasizes optimizing in-home Wi-Fi coverage with “2 Smart Wi-Fi beacons for just €2.99/month.” This suggests a mesh Wi-Fi system designed to “Extend your internet in your home’s every nook & cranny,” addressing common dead zones.
GO Secure Net: Beyond speed, security is a priority. This service offers “3 months free” and aims to “Protect yourself & your loved ones from online threats,” likely providing cybersecurity features such as parental controls, malware protection, and phishing safeguards.

Television & Entertainment: A Hub for Content

Go.com.mt’s TV services aim to cater to diverse viewing preferences, from local content to international sports and series.

TV Plans: The website advertises “Movies & Series, GO Sports, Entertainment, TokisTV channel list,” indicating a broad selection of content categories.
TokisTV: This seems to be a key differentiator, promoting “Maltese films, series & shows available on Tokis” and “exclusive productions available only on Tokis.” This focus on local content can be a strong draw for the Maltese audience. It also offers “3 hours of raw Love Island S3 moments” and a “free trial for the first 30 days,” suggesting a push for exclusive reality TV.
Movies & Series TV Pass: This pass allows users to “Tune in to your favourite series, movies, live sports, kids shows and much more on any device, whenever you want. Download now & watch later,” highlighting flexibility and on-demand access.

Mobile Connectivity: Plans for Every User

Go.com.mt offers a variety of mobile plans tailored to different user segments, from youth to seniors.

Pay Monthly Plans: The website mentions “unlimited data at just €5.99/month for the first six months” for new switchers, with a “No contract option also available” and a €1 monthly discount with Direct Debit Mandate. This aggressive pricing aims to attract new customers.
Top-up Plans: For those preferring pay-as-you-go, these plans offer flexibility without a monthly commitment.
Youth & Kids Plans Junior Mobile Play plan: Specifically designed for younger users, this plan offers “total peace of mind with round-the-clock safety features and complete cost control, for just €10.99/month.” This focuses on parental control and budget management.
Over 60s Plans: Acknowledging the needs of an older demographic, Go provides tailored mobile solutions.
eSIM Plans: Keeping pace with modern technology, Go supports eSIMs for compatible devices, offering convenience for users.
International Roaming: The website indicates options for international connectivity, crucial for a country with significant tourism and international business.

Devices: Bundling Hardware with Services

Go.com.mt doesn’t just provide services.

It also offers a range of devices, often bundling them with plans or offering discounts.

Smartphones, Laptops, Apple Watch, PlayStation, Dyson Products, Tablets, TV Devices, Smart Hub: This diverse range suggests that Go aims to be a one-stop shop for tech needs, not just connectivity.
Device Deals: The website highlights promotions like pre-orders for the “Galaxy S25 Edge” with “up to €200 discount” and a “3rd year warranty,” encouraging device upgrades through their platform.

GO Energi: Beyond Telecommunications

Perhaps the most unique offering on Go.com.mt is their foray into renewable energy solutions, under the “GO Energi” brand.

Complete PV System: This indicates Go offers end-to-end solar photovoltaic system installation, including panels, inverters, and batteries.
Inverter & Battery only: For those with existing solar panels, Go also provides components for energy storage and conversion, suggesting flexibility in their energy solutions. This move diversifies their business beyond traditional telecom and into the growing green energy sector.

Go.com.mt’s Value Proposition: What Sets Them Apart?

Go.com.mt articulates several key pillars that supposedly differentiate them in the market, focusing on comprehensive service, competitive deals, and customer support.

Quadruple Play Provider: All-in-One Convenience

Go’s primary strategic advantage, as stated on their website, is being a “quadruple play provider.” Notarypro.ca Reviews

Simplified Billing: The idea is to have one bill for internet, TV, mobile, and potentially landline services, simplifying financial management for customers.
Bundled Savings: Often, providers offer discounts when customers subscribe to multiple services from a single entity. The website’s “Home Packs” like “Mix & Match” and “Pre-mixed Packs” aim to capitalize on this.
Integrated Support: Theoretically, having all services with one provider means a single point of contact for technical issues, billing inquiries, or service upgrades.

Competitive Deals and Flexibility: “Great Deals for All”

Go.com.mt emphasizes its commitment to providing value and flexibility to its customer base.

Perks & Deals: The site states, “Offering you perks & deals is a given as we strive to provide you the best value for money.” This includes initial discounts like “6 months FREE Giga internet” or reduced mobile rates for switchers.
Flexible Options: “we also give you the choice to be as flexible as you need to.” This could refer to no-contract mobile plans or customizable “Mix & Match” home packs, allowing users to tailor services to their specific needs rather than rigid bundles.
Targeted Offers: Promotions for “Second Residence,” “Over 60s,” and “Youth & kids plans” demonstrate an effort to cater to specific demographic segments with relevant pricing and features.

Customer Service and Support: “At Your Service”

A crucial aspect of any service provider is its customer support. Go.com.mt highlights its commitment to this area.

Comprehensive Support Channels: The website lists “FAQs, Forms, User Guides, Set up & install your device, GO outlets & exclusive resellers, Contact Us.” This indicates multiple avenues for customers to seek assistance, from self-help resources to in-person and direct contact options.
Issue Resolution: “From answers to your account & billing questions to solving your technical difficulties, we’re here to make things right.” This direct statement aims to reassure potential customers about their commitment to problem-solving.
Referral Programs: The “Refer a friend” program not only incentivizes existing customers but also suggests a confidence in their service, expecting positive word-of-mouth.

User Convenience: “Making Life Easier”

MyGO App and MyGO Portal: “We’ve made managing your account & accessing the services you want simple through the GO app & MyGO.” This suggests digital tools for self-service, such as checking usage, paying bills, changing plans, and troubleshooting, which are essential for modern telecom providers.
Online Top-Up and Bill Payment: The prominence of “Top Up” and “Pay Bill” links directly on the homepage signifies ease of transaction as a key focus.

Evaluating the “Better Every Day” Philosophy and Network Reliability

Go.com.mt’s “GO Better Every Day” philosophy aims to convey a commitment to continuous improvement, while their underlying network reliability is paramount to delivering on their service promises.

The “GO Better Every Day” Philosophy: A Commitment to Improvement

This slogan isn’t just marketing fluff. it articulates the company’s internal drive.

Breaking Boundaries: “It’s about breaking boundaries and discovering a stronger version of yourself.” Applied to the company, this implies innovation and pushing the limits of what’s possible in telecommunications.
Continuous Service Improvement: “For us at GO, it’s about continuously improving our service to better support you.” This directly addresses customer experience and implies investments in technology, infrastructure, and training.

Network Reliability: The Backbone of Service

The website states, “We have crafted a range of products, backed by our reliable network so that you can carry on with your business without a glitch.” This claim is critical for any telecom provider.

Fibre Infrastructure: The “Fibre Island” initiative strongly suggests a significant investment in fiber-optic infrastructure, which is inherently more reliable and faster than older copper networks. This directly supports the claim of “ultra-fast 1000Mbps internet.”
Decades of Experience: “We’ve been pushing telecom’s boundaries for decades” implies a long history and deep understanding of network operations, suggesting maturity and stability in their infrastructure.
Impact on Services: A reliable network directly translates to:
- Uninterrupted Internet: Crucial for remote work, online learning, and streaming.
- Clear Mobile Calls: Fewer dropped calls and better voice quality.
- Seamless TV Streaming: No buffering or pixelation during peak viewing times.

Technology and Innovation: Keeping Pace

Smart Wi-Fi Beacons: Adoption of mesh Wi-Fi technology indicates an understanding of modern home network challenges and a proactive approach to solving them.
eSIM Support: Offering eSIMs shows an embrace of current mobile technology trends, providing convenience and flexibility for device users.
GO Energi: This bold move into renewable energy is perhaps the strongest indicator of their willingness to diversify and innovate beyond traditional telecom services, potentially leveraging their existing infrastructure or customer base.

Special Programs and Targeted Demographics

Go.com.mt demonstrates an understanding of diverse customer needs by offering specialized programs and plans for specific demographics, rather than a one-size-fits-all approach.

Home Packs: Tailored Bundles for Different Households

Beyond individual services, Go.com.mt offers curated “Home Packs” designed to simplify choices and potentially offer cost savings.

Mix & Match: This option provides flexibility, allowing customers to customize their bundles based on their specific internet speed, TV channels, and mobile data requirements. This caters to households with varying usage patterns.
Pre-mixed Packs: For those who prefer simplicity, these likely offer standardized bundles that combine popular services at a set price, removing the guesswork from choosing individual components.
Second Residence: This specialized pack acknowledges the unique needs of property owners with secondary homes, potentially offering lower rates or flexible suspension options for periods of non-use. This is particularly relevant in a tourist-friendly country like Malta.
Over 60s: Tailored plans for seniors, often focusing on ease of use, essential connectivity, and potentially lower costs or dedicated support, reflecting a commitment to inclusivity.

Youth & Kids Plans: Safety and Control for Families

The “Junior Mobile Play plan” is a standout example of Go’s demographic-specific targeting.

Designed for Little Ones: This indicates a focus on simplicity and age-appropriate features.
Round-the-Clock Safety Features: This is a critical selling point for parents. It likely includes:
- Parental Controls: Limiting screen time, blocking inappropriate content, or restricting app downloads.
- Location Tracking: For peace of mind regarding a child’s whereabouts.
- Contact Whitelisting/Blacklisting: Controlling who can communicate with the child.
Complete Cost Control: For just €10.99/month, this feature is invaluable for parents to manage mobile expenses and prevent unexpected bills from data overages or premium services. It suggests a pre-paid or capped monthly allowance.

Refer a Friend Program: Leveraging Customer Satisfaction

The “Refer a friend” program is a common marketing strategy that relies on positive customer experiences.

Incentivizing Word-of-Mouth: Customers are often rewarded for successful referrals, which can be more effective than traditional advertising as it comes from a trusted source.
Indicative of Confidence: A company that promotes referrals often believes its existing customers are satisfied enough to recommend the service to others, reflecting positively on their overall quality.
Building Community: Such programs can foster a sense of community among customers and deepen loyalty.

Moving to Malta Support: Welcoming New Residents

For an island nation with a significant expatriate and relocation population, specific support for newcomers is a thoughtful addition. Autismparentingmagazine.com Reviews

Dedicated Resources: Having a “Moving to Malta” section suggests Go.com.mt provides tailored information or streamlined processes for individuals relocating to the island. This might include:
- Guidance on setting up services quickly.
- Information on local regulations or necessary documentation.
- Potentially special bundles for new arrivals.
Addressing Relocation Challenges: Understanding that moving to a new country involves numerous administrative tasks, Go aims to make the setup of essential communication services as smooth as possible, thereby reducing friction for new residents.

Beyond Connectivity: Go.com.mt’s Diversification into GO Energi

One of the most intriguing aspects of Go.com.mt’s current offerings is its expansion into renewable energy solutions through “GO Energi.” This move signifies a strategic diversification beyond traditional telecommunications.

Complete PV System: A Comprehensive Solar Solution

Go.com.mt positions itself as a provider of full-fledged solar photovoltaic PV systems.

End-to-End Service: A “Complete PV system” implies that Go handles everything from consultation and design to installation and potentially maintenance of solar panels for residential or commercial properties. This makes it easier for customers who might not have the expertise or time to coordinate multiple contractors.
Components Included: A typical complete PV system would include:
- Solar Panels: The primary energy collectors.
- Inverter: Converts DC electricity from panels to AC electricity for household use.
- Mounting System: Securely fastens panels to the roof or ground.
- Cabling and Electrical Components: Connects the system to the property’s electrical grid.
- Battery Storage Optional: For storing excess energy for later use.

Inverter & Battery Only: Modular Energy Solutions

Recognizing that some customers may already have solar panels, Go.com.mt also offers modular components.

Upgrade Existing Systems: This option caters to users who want to upgrade their inverter for better efficiency or add battery storage to an existing PV installation without replacing all their panels.
Energy Independence: Batteries are crucial for maximizing self-consumption of solar energy, reducing reliance on the grid, and providing backup power during outages. By offering these components, Go.com.mt is tapping into the growing demand for energy independence and resilience.

Strategic Rationale for Diversification: Why Telecom to Energy?

This leap from communications to energy isn’t as random as it might seem.

Existing Customer Base: Go already has millions of households as customers for internet, TV, and mobile services. This provides a ready-made market for cross-selling energy solutions.
Brand Trust: A well-established brand in telecom can leverage its reputation for reliability and customer service when venturing into a new, complex area like solar energy.
Infrastructure Synergy: While not direct, there can be overlaps in large-scale infrastructure management, network planning, and even customer support models. Telecom companies often have extensive fieldwork capabilities that can be repurposed or expanded for solar installations.
Sustainability and ESG Focus: Companies are increasingly looking to diversify into green technologies as part of their Environmental, Social, and Governance ESG commitments. Offering solar solutions aligns with sustainability goals and can enhance corporate image.
Market Opportunity: Malta, being an island nation with high energy costs and abundant sunshine, presents a significant market opportunity for solar energy adoption.

The MyGO Experience: Self-Service and Account Management

In an age where convenience is king, Go.com.mt places a strong emphasis on empowering customers through digital self-service tools, primarily via the MyGO app and web portal.

This is a critical component for enhancing customer satisfaction and operational efficiency.

Streamlined Account Management

The MyGO platform aims to simplify the complexities of managing multiple telecommunications services.

Unified Dashboard: Users can likely view all their Go services—internet, TV, mobile, and even GO Energi—in one central location. This avoids the need to juggle multiple logins or separate portals.
Bill Management: The website explicitly mentions “accessing the services you want simple through the GO app & MyGO.” This typically includes:
- Viewing Current and Past Bills: Easy access to billing history.
- Paying Bills Online: Secure payment options directly within the app or portal.
- Setting Up Direct Debits: Automating payments for convenience.
Usage Tracking: For mobile plans, users can likely monitor their data, call, and SMS usage in real-time, helping them stay within their allowances and avoid unexpected charges. For internet, it might show data consumption if there are caps though Fibre Island implies unlimited usage.

Service Control and Customization

MyGO is designed to give customers more control over their services without needing to contact customer support for every change.

Plan Upgrades/Downgrades: Users may be able to easily modify their internet speed, TV packages, or mobile plans directly through the platform.
Add-Ons and Extras: Activating or deactivating additional services, such as international roaming packs, extra data bundles, or premium TV channels.
Personal Information Updates: Changing contact details, addresses, or payment methods.

Troubleshooting and Support Access

Beyond account management, MyGO can serve as a first line of defense for support.

FAQs and Knowledge Base: Direct links within the app/portal to common questions and troubleshooting guides, enabling self-resolution of minor issues.
Service Status Checks: Users might be able to check for network outages or planned maintenance in their area, reducing the need to call customer service unnecessarily.
Direct Contact Options: While promoting self-service, MyGO should also provide clear pathways to contact customer support via chat, email, or phone when self-resolution isn’t possible.

Benefits for Customers and Company

The investment in MyGO offers mutual benefits. Kamernet.nl Reviews

For Customers:
- Convenience: Managing services anytime, anywhere.
- Time-Saving: No waiting on hold for simple queries.
- Transparency: Clear view of usage, bills, and plan details.
- Empowerment: Greater control over their services.
For Go.com.mt:
- Reduced Call Volume: Decreasing the burden on customer service centers for routine inquiries.
- Operational Efficiency: Automating common tasks saves resources.
- Improved Customer Satisfaction: Empowered customers are generally happier.
- Data Insights: Understanding how customers interact with their services and what features are most used, informing future improvements.

Market Positioning and Competitive Landscape in Malta

Understanding Go.com.mt’s position requires looking at the broader telecommunications market in Malta.

Dominant Player with a Long History

Legacy Provider: “We’ve been pushing telecom’s boundaries for decades” suggests Go or its predecessors has a long-standing history in Malta, likely predating many competitors. This gives them an inherent advantage in terms of established infrastructure and brand recognition.
Infrastructure Investment: The “Fibre Island” initiative indicates significant capital expenditure in modernizing their network, crucial for staying competitive in speed and reliability. Data from the Malta Communications Authority MCA often highlights Go’s extensive fiber rollout as a key driver of high-speed internet adoption. For instance, in Q3 2023, fiber subscriptions in Malta grew by approximately 2.5% quarter-on-quarter, with major providers like Go contributing significantly to this expansion.

Key Competitors

While Go.com.mt doesn’t explicitly name competitors, a quick market scan reveals the main players in Malta:

Melita: Often seen as Go’s primary rival, Melita also offers quadruple-play services internet, TV, mobile, fixed telephony and has invested heavily in its own fiber network. Their competitive tactics often involve aggressive pricing and exclusive content deals.
Epic: Formerly Vodafone Malta, Epic is a strong contender in the mobile segment and has been expanding its fixed-line internet and TV offerings, often focusing on high-speed internet.
Other Smaller ISPs/MVNOs: There might be smaller niche providers or Mobile Virtual Network Operators MVNOs that offer specific services, but Go, Melita, and Epic dominate the main residential and business markets.

Competitive Advantages of Go.com.mt

Based on the website’s claims, Go aims to leverage several advantages:

Quadruple Play Prowess: As mentioned, offering all four core services under one roof is a significant draw for convenience and potential savings.
Focus on Local Content TokisTV: Investing in Maltese films, series, and exclusive reality shows like Love Island Malta provides a unique selling proposition that competitors might not match, catering to national identity and local entertainment preferences.
Diversification into Energy GO Energi: This is a bold move that sets Go apart. No other major telecom provider in Malta currently offers integrated solar PV systems, creating a new revenue stream and a unique cross-selling opportunity. This could attract environmentally conscious customers or those looking for a single trusted provider for home services.
Targeted Plans: The explicit mention of “Youth & Kids plans,” “Over 60s,” and “Second Residence” shows a nuanced understanding of market segments, allowing them to tailor offerings more precisely than a generic approach.
Device Bundling: Offering a wide range of devices smartphones, laptops, PlayStations, Dyson products alongside services can entice customers seeking integrated solutions and financing options.

Challenges and Opportunities

Price Sensitivity: The Maltese market, like many others, is price-sensitive. Go must balance its premium offerings with competitive pricing, as evidenced by deals like “unlimited data at just €5.99/month for the first six months.”
Customer Experience: While the MyGO app is a step in the right direction, consistent customer service quality remains a challenge for any large provider. Maintaining high ratings in technical support and issue resolution is crucial.
Network Congestion: As internet usage grows, ensuring continued high speeds and low latency, especially for 1000Mbps fiber users, will be an ongoing challenge that requires continuous network upgrades and optimization.
Fiber Penetration: While Go pushes “Fibre Island,” the full penetration of fiber to all Maltese households is an ongoing process. Expanding coverage to reach underserved areas remains an opportunity.
Innovation: Staying ahead of the curve with emerging technologies e.g., 5G rollout, advanced smart home integrations beyond just Wi-Fi will be critical for long-term growth and maintaining a competitive edge.

Go.com.mt for Businesses: Commercial Services

While the homepage prominently features personal and home solutions, Go.com.mt also clearly indicates a “Business” and “Wholesale” segment, suggesting a robust offering for commercial clients, from SMEs to large enterprises.

Dedicated Business Solutions

Go’s business offerings typically go beyond consumer-grade services, focusing on reliability, scalability, and specialized support required by enterprises.

High-Speed Business Internet: Businesses require stable, high-bandwidth connections. Go likely offers dedicated fiber lines, leased lines, or business-grade broadband with guaranteed service level agreements SLAs for uptime and performance, crucial for operations.
Voice & Unified Communications:
- Business Telephony: Traditional fixed-line services, but also modern VoIP Voice over Internet Protocol solutions, PBX systems, and cloud-based communication platforms.
- Unified Communications UCaaS: Integrating voice, video conferencing, messaging, and collaboration tools, which are essential for modern distributed workforces.
Mobile Solutions for Business:
- Fleet Management Plans: Tailored mobile plans for employees, often with shared data pools, simplified billing, and device management capabilities.
- M2M/IoT Connectivity: Solutions for machine-to-machine communication and Internet of Things IoT applications, enabling businesses to connect devices for monitoring, automation, and data collection e.g., smart meters, fleet tracking.
Cloud Services & Data Centers: Larger businesses often require cloud storage, hosting, and data center services. Go, as a major infrastructure provider, might offer:
- Colocation Services: Businesses can host their servers in Go’s secure data centers.
- Cloud Computing: Infrastructure-as-a-Service IaaS or Platform-as-a-Service PaaS offerings.
- Managed IT Services: Providing IT support, network monitoring, and cybersecurity services for business clients.
Cybersecurity for Business: Beyond GO Secure Net for consumers, businesses need more robust security solutions. This could include:
- Managed Firewalls: Protecting network perimeters.
- DDoS Protection: Guarding against denial-of-service attacks.
- Endpoint Security: Protecting individual devices within a corporate network.
- Data Backup & Disaster Recovery: Ensuring business continuity in case of data loss or system failures.

Wholesale Services: Supporting Other Providers

The “Wholesale” section indicates that Go also provides infrastructure and services to other telecommunications companies.

Network Access: This involves allowing other operators to use Go’s underlying network infrastructure e.g., fiber backbone, mobile towers to provide their own services. This is common in regulated markets to foster competition.
Interconnection Services: Enabling traffic exchange between different networks e.g., calls from Go’s mobile network to another operator’s fixed line.
Carrier Services: Providing bulk capacity, international transit, or specialized network services to other carriers.
Benefits of Wholesale:
- Revenue Diversification: Go earns revenue from leasing its infrastructure.
- Network Utilization: Maximizing the return on investment in its extensive network.
- Market Facilitation: Supporting the broader telecom ecosystem in Malta.

Industry-Specific Solutions

Large telecom providers often tailor solutions for specific industries.

While not explicitly detailed on the homepage, a “Business” section usually implies offerings for:

Hospitality: Wi-Fi solutions for hotels, POS connectivity, IPTV for guest rooms.
Retail: Secure payment systems, inventory management connectivity.
Healthcare: Reliable data transfer for medical records, telemedicine support.
Education: Campus network solutions, e-learning platform connectivity.

Frequently Asked Questions

What services does Go.com.mt offer?

Go.com.mt offers a comprehensive suite of telecommunications services including home internet Fibre Island, Plug’n’GO, TV Movies & Series, GO Sports, TokisTV, mobile plans pay monthly, top-up, youth & kids, over 60s, and a range of devices smartphones, laptops, PlayStations. They also provide renewable energy solutions through GO Energi complete PV systems, inverters & batteries.

Is Go.com.mt a reliable internet provider?

Based on the website’s claims, Go.com.mt emphasizes having a “reliable network” and has invested in “Fibre Island” technology, offering speeds up to 1000Mbps, which suggests a commitment to high-speed and stable internet connectivity. U-drive.co.uk Reviews

What is Fibre Island by Go.com.mt?

Fibre Island is Go.com.mt’s flagship internet service, providing ultra-fast internet speeds of up to 1000Mbps using fiber-optic technology.

It often includes benefits like free TV streaming and Smart Wi-Fi.

Does Go.com.mt offer TV services?

Yes, Go.com.mt offers various TV plans including access to Movies & Series, GO Sports, general entertainment, and their exclusive local content platform, TokisTV.

They also have a Movies & Series TV Pass for on-demand content.

What is TokisTV?

TokisTV is Go.com.mt’s exclusive television platform dedicated to Maltese films, series, shows, and unique local productions, including reality TV content like Love Island Malta.

Are there mobile plans for kids or seniors at Go.com.mt?

Yes, Go.com.mt offers a “Junior Mobile Play plan” specifically designed for youth and kids, featuring safety features and cost control.

They also have tailored mobile plans for the “Over 60s” demographic.

Can I manage my Go.com.mt account online?

Yes, Go.com.mt provides the MyGO app and a MyGO web portal for customers to manage their accounts, pay bills, check usage, and access services conveniently online.

What is GO Secure Net?

GO Secure Net is a cybersecurity service offered by Go.com.mt, designed to protect users and their families from online threats.

The website offers a 3-month free trial for this service. Islanderuk.com Reviews

Does Go.com.mt sell devices?

Yes, Go.com.mt sells a variety of devices including smartphones, laptops, Apple Watch, PlayStation consoles, Dyson products, tablets, and TV devices, often with special deals and discounts.

What is Plug’n’GO Internet?

Plug’n’GO Internet is Go.com.mt’s instant internet solution that requires no installation.

It’s designed to provide immediate connectivity right out of the box, likely a portable or wireless modem.

Does Go.com.mt offer renewable energy solutions?

Yes, through their “GO Energi” brand, Go.com.mt offers complete solar PV systems photovoltaic for homes, as well as standalone inverter and battery solutions for energy storage.

How can I pay my Go.com.mt bill?

Based on the website, you can pay your Go.com.mt bill online through the MyGO app or MyGO portal, and they also offer direct debit options for automatic payments.

Does Go.com.mt have customer support?

Yes, Go.com.mt provides various support channels including FAQs, user guides, GO outlets, exclusive resellers, and direct contact options, aiming to assist with account, billing, and technical issues.

Are there any special offers for new customers at Go.com.mt?

Yes, Go.com.mt frequently offers promotions for new customers, such as 6 months of free Giga internet with Fibre Island and discounted rates for the first few months on certain mobile plans.

What are Go.com.mt’s “Home Packs”?

Go.com.mt’s “Home Packs” are bundled service packages that allow customers to combine internet, TV, and mobile services.

Options include “Mix & Match” for customization and “Pre-mixed Packs” for simplicity, as well as specific packs for “Second Residence” and “Over 60s.”

Does Go.com.mt support eSIMs?

Yes, Go.com.mt mentions supporting eSIM plans, which allows compatible devices to activate mobile services digitally without a physical SIM card. Rationl.co.uk Reviews

Can I refer a friend to Go.com.mt and get a reward?

Yes, Go.com.mt operates a “Refer a friend” program, suggesting that existing customers can receive benefits for successfully referring new customers to their services.

Does Go.com.mt cater to businesses?

Yes, the Go.com.mt website includes dedicated sections for “Business” and “Wholesale” services, indicating they offer solutions tailored for commercial clients beyond individual consumer needs.

What is the “GO Better Every Day” philosophy?

The “GO Better Every Day” philosophy is Go.com.mt’s stated commitment to continuous improvement in their services and customer support, aiming to break boundaries and enhance the overall customer experience.

Does Go.com.mt offer international services?

Yes, Go.com.mt offers international mobile plans and support for international roaming, catering to customers who need connectivity outside of Malta.

Go.com.mt Reviews