Getting Started with AnyChat

The setup process for AnyChat begins with adding a widget for each website you want to manage. It’s pretty straightforward: you click “Add Widget,” name it, enter the domain, specify HTTP/HTTPS, and you can even enable a whitelist mode for domain restrictions if you need to.

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Adding Your First Widget

To add your first widget, just head to your dashboard and click “Add Widget.” You’ll need to give it a name and specify the domain where it will live. You also get to choose if your site uses HTTP or HTTPS. If you’re managing multiple sites, you can use the same widget on all of them, but you’ll need to make sure each domain is whitelisted individually.

Understanding Channels

Channels are basically all the different ways your visitors can get in touch with you through the AnyChat widget. This is where AnyChat really shines because it supports a huge range of communication methods. You can connect various social media messengers like WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, and Line. You can also link out to your social media profiles, and of course, there’s the live chat widget itself, though it’s not always turned on by default. Plus, you can set up contact forms, custom links, click-to-email, click-to-call, and click-to-SMS options. It’s pretty versatile, letting you pick and choose how you want your customers to reach out.

Integrating with Your Website

AnyChat offers a few ways to get their widget onto your website. The most common is by embedding a script code directly into your site’s source. If you’re a WordPress user, they also have a plugin that simplifies the process. you just add your AnyChat API key and widget ID, then choose your widget style. Some users have mentioned having a bit of trouble getting the WordPress plugin to show up initially, so that might be something to keep an eye on.

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