Based on looking at the website, Floorgiants.co.uk appears to be a legitimate UK-based online and physical retailer specializing in various types of flooring.
The site offers a wide array of flooring options, including laminate, vinyl, wood, carpets, and artificial grass, alongside essential accessories.
They emphasize customer convenience through services like free samples, price matching, click-and-collect options, and a home measuring service.
While the website presents a professional front and details their offerings comprehensively, potential customers often seek deeper insights into actual user experiences before making significant purchases.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Floorgiants.co.uk Review & First Look
When you land on Floorgiants.co.uk, the immediate impression is one of a well-organized, clean, and navigation-friendly e-commerce platform.
The “Your Dream Floor Awaits” banner sets a welcoming tone, immediately highlighting their core business.
Website Navigation and User Experience
The site’s navigation is intuitive, with clear categories like “Wood,” “Parquet,” “Laminate,” “Vinyl,” “Carpets,” and “Artificial Grass” prominently displayed.
This allows users to quickly narrow down their search.
The “Shop By Room” and “Shop By Colour” features are particularly useful for those still in the inspiration phase, helping to visualize how different flooring types might fit into their specific spaces or match their existing décor.
The integration of a “My Cart” and “Sign In/Create an Account” is standard e-commerce practice, making the purchasing process straightforward for returning customers.
Initial Product Range and Offerings
Floorgiants.co.uk boasts an extensive product catalog. Beyond the main flooring types such as laminate, engineered wood, solid wood, LVT Luxury Vinyl Tile & SPC Stone Plastic Composite, sheet vinyl, and artificial grass, they also provide a comprehensive range of accessories. This includes crucial items like fitting kits, door bars, underlay, pipe roses, glue, color sealant, beading, cleaning spray, skirting, screed, and floor protectors. This holistic approach means customers can potentially source all their flooring needs from a single vendor, simplifying the renovation process. The sheer volume of options available caters to a diverse range of aesthetic preferences and budget considerations, from cost-efficient solutions to more luxurious choices.
Floorgiants.co.uk Pros & Cons
Every service has its strengths and weaknesses, and Floorgiants.co.uk is no exception.
Understanding these can help you make a more informed decision.
Key Advantages of Floorgiants.co.uk
- Extensive Product Range: One of the most significant advantages is the sheer variety of flooring options. From durable laminates perfect for high-traffic areas to elegant solid wood for a premium feel, and even artificial grass for outdoor spaces, they cover nearly every base. This broad selection is complemented by a full suite of accessories, truly making it a one-stop shop for flooring projects.
- Customer-Centric Services: The Unlimited Free Samples service is a huge plus, allowing customers to “try before you buy” and assess textures, colors, and quality in their own homes. The Price Match guarantee instills confidence, assuring customers they are getting competitive pricing. Furthermore, the Home Measuring Service eliminates the guesswork for accurate material estimation, which is often a point of stress for DIYers.
- Physical Presence with Click & Collect: Having physical stores as indicated by the “Click & Collect – From Our Stores” feature alongside their online platform offers flexibility. Customers can inspect products in person or opt for convenient pickup, which can be faster than waiting for delivery and avoids potential delivery charges for larger orders.
- Professional Installation Network: The mention of an “entire network of both employed and preferred fitters” who adhere to the same customer service values as Floor Giants is a substantial benefit. For those who aren’t confident in DIY installation, having access to vetted professionals simplifies the process significantly and ensures a high-quality finish.
- Established Experience: Founded in 2017 but boasting “over 10 years of experience in the flooring industry” through its founders, Floorgiants.co.uk brings a level of expertise that new entrants might lack. This accumulated knowledge can translate into better product sourcing, more reliable service, and deeper understanding of customer needs.
Potential Drawbacks and Considerations
- Reliance on Online Reviews for Service Quality: While the website highlights their commitment to customer service and satisfaction, a deeper dive into independent customer reviews e.g., Trustpilot, Google Reviews would be necessary to fully gauge the consistency of their service delivery, especially concerning after-sales support, delivery timelines, and issue resolution.
- Geographic Limitations for Services: While they are a “nationally recognised company” in the UK, services like the home measuring service and fitter network might have regional limitations or varying availability depending on the specific location within the UK. Customers in very remote areas might find these services less accessible.
- Returns and Warranty Policy Clarity: While not explicitly detailed on the homepage, the clarity and fairness of their returns, exchange, and warranty policies are crucial for large purchases like flooring. Customers would need to locate and scrutinize these sections of the website before committing to an order to understand their options if issues arise.
- Environmental Impact of Products: For environmentally conscious consumers, the website doesn’t immediately highlight the sustainability or eco-friendliness of their flooring materials or their sourcing practices. This information, if available, could be a deciding factor for a segment of the market.
- Detailed Technical Specifications: While product types are listed, prospective buyers often look for detailed technical specifications e.g., AC rating for laminate, wear layer thickness for LVT, specific wood grades that might require drilling down into individual product pages, which isn’t always immediately apparent from the homepage overview.
Floorgiants.co.uk Pricing
Understanding the pricing structure is paramount when investing in flooring, which is often a significant home improvement cost. While Floorgiants.co.uk doesn’t display explicit pricing tables on its homepage, it emphasizes “Quality Flooring For Every Style, Budget & Room” and prominently features a “We Price Match – On Every Product” guarantee. Workers payroll
How Floorgiants.co.uk Addresses Pricing
- Price Match Guarantee: This is a strong indicator that Floorgiants.co.uk aims to be competitive. The “We Price Match” pledge suggests that they are confident in their ability to offer pricing that rivals or beats competitors. This mechanism benefits consumers by potentially securing the best deal without extensive comparison shopping across multiple sites, provided the terms and conditions of the price match are transparent and easy to fulfill. For instance, reputable retailers typically require proof of a lower advertised price from an authorized competitor for an identical product.
- “Special Offers” Section: The website clearly features a “Special Offers” section, which is a common and effective way for retailers to highlight discounted products or promotional deals. This can be a great starting point for budget-conscious buyers looking for quality flooring at reduced prices. These offers often rotate, so checking back regularly could yield significant savings.
- Cost-Efficient and High-Quality Balance: Floorgiants.co.uk states their dedication to supplying “cost-efficient and high-quality flooring.” This suggests a commitment to providing value, meaning they aim to offer products that are both durable and aesthetically pleasing without being prohibitively expensive. The range of products, from more affordable vinyl and laminate to higher-end engineered and solid wood, also indicates that they cater to various budget levels.
- Influence of Free Samples and Home Measuring: While not directly pricing, services like Unlimited Free Samples and the Home Measuring Service indirectly contribute to cost efficiency. Free samples prevent costly mistakes of ordering the wrong material or color, saving potential return shipping fees or replacement costs. The home measuring service ensures accurate quantity estimation, minimizing waste and avoiding over-ordering or under-ordering, both of which can lead to unnecessary expenses.
Factors Affecting Overall Cost
The final cost of flooring from Floorgiants.co.uk will depend on several variables:
- Type of Flooring: Different materials have different price points. For example, solid wood typically costs more per square meter than laminate or sheet vinyl.
- Quality and Grade: Within each flooring type, there are variations in quality, durability, and aesthetics, which directly impact the price. A higher AC rating for laminate, thicker wear layer for LVT, or specific wood species and finishes will command higher prices.
- Accessories: Don’t forget the cost of essential accessories like underlay, door bars, adhesives, and cleaning products. Floorgiants.co.uk supplies these, and they should be factored into the overall project budget.
- Installation Service: If customers opt for Floorgiants.co.uk’s professional installation network, the cost of fitting will be an additional, but often worthwhile, expense. This is typically quoted per square meter or as a total project cost after the home measuring service.
- Delivery Fees: While not explicitly mentioned on the homepage regarding delivery costs, standard e-commerce practices usually involve delivery fees based on order size, weight, and destination. Some retailers offer free delivery above a certain order value.
To get precise pricing, customers would need to navigate to individual product pages, add items to their cart, or ideally, utilize the free sample service followed by a detailed quote for their specific needs, including potential installation services.
Floorgiants.co.uk Alternatives
When it comes to flooring, the UK market is robust, offering numerous alternatives to Floorgiants.co.uk.
Exploring these can help consumers compare options, prices, and services to ensure they make the best choice for their specific needs.
Major UK Flooring Retailers
- Carpetright: As one of the largest flooring retailers in the UK, Carpetright offers a vast selection of carpets, as well as laminate, vinyl, LVT, and wood flooring. They often provide fitting services, measuring, and frequent sales. Their strength lies in their widespread physical presence across the country, allowing for in-person viewing and consultation.
- Tapi Carpets & Floors: A relatively newer but rapidly growing player, Tapi focuses on a premium showroom experience with extensive product ranges, including carpets, LVT, laminate, and wood. They emphasize expert advice, professional fitting, and often have attractive finance options. Their showrooms are designed to be inspiring and easy to navigate.
- Victoria Plum: While primarily known for bathrooms, Victoria Plum has expanded into flooring, particularly vinyl and laminate, often offering complementary styles to their bathroom designs. Their strength lies in online sales and integrated home improvement solutions.
- Factory Direct Flooring: As their name suggests, this retailer aims to offer competitive prices by sourcing directly. They provide a wide array of laminate, engineered wood, solid wood, and LVT, often with strong emphasis on value and quick delivery. They tend to have a strong online presence and might appeal to those prioritizing budget.
- Direct Wood Flooring: Specializing in wood flooring, including engineered, solid, and laminate, this retailer offers a focused range with a strong emphasis on quality wood products. They often provide detailed product information and expert advice specific to wooden floors.
Online-Only Specialists and Smaller Retailers
- Online Flooring Retailers: Numerous smaller, online-only retailers exist, often specializing in specific flooring types or aiming to offer highly competitive pricing due to lower overheads. Examples might include sites focusing solely on LVT, or those that frequently run clearance sales. Researching these requires careful attention to customer reviews and return policies.
- Local Independent Stores: Many towns and cities have independent flooring shops that offer personalized service, bespoke advice, and often, unique product lines not found in larger chains. These stores might have a stronger community focus and can be excellent for complex projects or if you prefer a highly tailored experience.
Key Differentiators to Compare
When evaluating alternatives to Floorgiants.co.uk, consider these factors:
- Free Sample Service: Is it available? How many samples can you order? How quickly do they arrive?
- Price Match Policy: Do competitors offer a similar guarantee, and what are their terms?
- Delivery Options and Costs: How fast is delivery? Are there options for express delivery or local pickup? What are the shipping fees for your specific location and order size?
- Installation Service: Do they provide their own fitters, or can they recommend trusted professionals? What are the costs involved?
- Warranty and Returns: What are the warranty periods for different products? What is the return policy if the product is not suitable or has defects?
- Customer Support: How accessible is their customer service? Do they offer phone, email, or live chat support?
- Showroom Availability: Do they have physical showrooms where you can see and feel the products before purchasing? This is a significant advantage for large investments like flooring.
- Product Specialization: Does the alternative specialize in a particular type of flooring e.g., only wood, only carpets which might indicate deeper expertise in that area?
By comparing Floorgiants.co.uk across these criteria with its alternatives, consumers can make a well-rounded decision that aligns with their budget, preferences, and project requirements.
How to Make a Purchase on Floorgiants.co.uk
Making a purchase on Floorgiants.co.uk is designed to be a straightforward process, typical of modern e-commerce platforms.
Here’s a step-by-step guide to navigating from browsing to checkout.
Step-by-Step Purchasing Process
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Browse and Select Products:
- Start by navigating through the main menu Wood, Parquet, Laminate, Vinyl, Carpets, Artificial Grass or use the “Shop By Room” or “Shop By Colour” filters to narrow down your choices.
- Click on a product category to see the available options. Each product listing will typically show a thumbnail image, basic name, and sometimes a starting price or “from” price.
- Click on individual products to view detailed information, including multiple images, descriptions, specifications like thickness, wear layer, dimensions, and available variations e.g., different shades, pack sizes.
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Order Free Samples Highly Recommended: Salary paid in arrears
- Before committing to a large purchase, take advantage of their “Unlimited Free Samples” service. On most product pages, there should be a clear button or link to order a sample.
- Add desired samples to your sample cart and proceed to checkout for samples. This allows you to see and feel the flooring in your own home environment under natural light, which is crucial for making the right choice.
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Calculate Quantity Needed:
- If you’re ready to buy, measure the areas where you plan to install the flooring. It’s often recommended to add an extra 5-10% to your measurement for waste, cuts, and future repairs.
- Use the product page’s quantity calculator if available or manually input the number of packs/square meters required. Ensure you understand the unit of sale e.g., per square meter, per pack.
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Add to Cart:
- Once you’ve determined the quantity, click the “Add to Cart” button.
- You can continue browsing and add more products e.g., underlay, door bars, cleaning spray from their accessories section or proceed directly to checkout.
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Review Your Cart:
- Click on the “My Cart” icon usually in the top right corner to review all the items you’ve added.
- Verify quantities, product types, and ensure all necessary accessories are included. This is also where you might see an estimated total.
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Proceed to Checkout:
- Click the “Proceed to Checkout” or similar button from your cart.
- Customer Information: You’ll be prompted to sign in if you have an existing account, or create a new one. Alternatively, some sites offer a “guest checkout” option. Provide your billing and shipping address details.
- Delivery Options: Select your preferred delivery method. Floorgiants.co.uk mentions “Fast Delivery – At Your Convenience,” so expect options regarding standard or potentially expedited shipping. If you chose “Click & Collect,” you’ll select your nearest store.
- Payment Information: Enter your payment details. Most reputable online retailers accept major credit/debit cards Visa, Mastercard, American Express and often alternative payment methods like PayPal.
- Review and Confirm: Before finalizing, you’ll see a summary of your order, including products, quantities, delivery costs, and the total amount. Double-check everything, including the terms and conditions.
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Place Order:
- Click the “Place Order” or “Confirm Purchase” button. You should receive an order confirmation email with your order number and details.
Important Considerations During Purchase
- Home Measuring Service: If you are unsure about measurements, Floorgiants.co.uk offers a Home Measuring Service. It’s highly advisable to use this to ensure accuracy and potentially get a full quote including fitting.
- Fitter Network: If you plan to use their fitting service, this will likely be arranged after your product purchase, or perhaps as part of the home measuring service and quoting process.
- Price Match: If you’ve found a lower price elsewhere, contact Floorgiants.co.uk’s customer service before placing your order to inquire about their price match policy. Have the competitor’s advertised price and product details ready.
- Payment Security: Ensure the website’s checkout process uses secure encryption look for “https://” in the URL and a padlock icon.
By following these steps, you can efficiently and confidently make your flooring purchase on Floorgiants.co.uk.
Floorgiants.co.uk Customer Support
Effective customer support is a cornerstone of any successful retail business, especially for products like flooring which often involve significant investment and potential complexities.
Floorgiants.co.uk appears to prioritize customer assistance, offering several channels for engagement.
Available Support Channels
- Telephone Support: The most prominent support channel listed on the homepage is a direct phone number: 01332 218 371. This indicates that direct, verbal communication is a primary method for customers to reach out. For complex queries, immediate concerns, or discussing specifics of a home measuring service or installation, phone support is often the most efficient.
- Online Contact Form/Email: While not explicitly displayed as “email us” on the homepage, most professional websites include a “Contact Us” page or a dedicated email address for written inquiries. This allows customers to send detailed questions, attach relevant photos e.g., for samples, delivery issues, and receive a written response for reference.
- “Help & Support Centre” / “Frequently Asked Questions FAQs”: The website features a dedicated “Help & Support Centre” with a “Frequently Asked Questions” section. This self-service portal is invaluable for customers seeking quick answers to common queries regarding delivery, returns, product care, installation tips, and company information. A robust FAQ section can significantly reduce the need for direct contact, empowering customers to find solutions independently.
- In-Store Assistance: Given that Floorgiants.co.uk has physical stores “Click & Collect – From Our Stores,” “Find Your Nearest Store”, customers also have the option of visiting a branch for face-to-face assistance. This is particularly beneficial for viewing products, discussing options with sales staff, or resolving issues in person.
Key Aspects of Support to Consider
- Responsiveness: How quickly do they answer the phone? How long does it take to receive a response via email or contact form? A quick response time is crucial for customer satisfaction.
- Knowledgeability: Are the support staff well-trained and knowledgeable about their products, services, and policies? Can they provide accurate technical advice or troubleshoot common issues effectively?
- Problem Resolution: How effectively do they handle complaints, returns, exchanges, or delivery issues? A good support team can turn a negative experience into a positive one through efficient and fair resolution.
- Accessibility: Are their support hours convenient for most customers? Is the phone line easily accessible, or is it frequently busy?
- Pre-Sales vs. Post-Sales Support: Do they offer equally strong support for customers in the browsing/decision-making phase e.g., questions about samples, measurements as they do for customers with existing orders or post-installation queries?
The presence of multiple contact points, especially a direct phone line and a comprehensive FAQ section, suggests a commitment to customer service.
To fully assess the quality of their support, external reviews on platforms like Trustpilot or Google Reviews would offer insights into real-world customer experiences with Floorgiants.co.uk’s support team. Online payroll software india
Floorgiants.co.uk Delivery and Installation
The logistics of getting your new flooring from the warehouse to your home, and then properly installed, are critical components of the overall customer experience.
Floorgiants.co.uk addresses both aspects directly on their homepage.
Delivery Services
Floorgiants.co.uk emphasizes “Fast Delivery – At Your Convenience.” This broad statement suggests flexibility and efficiency in their delivery operations. Key aspects typically include:
- Delivery Speed: While “fast” is relative, it generally implies standard delivery within a few business days for in-stock items. Specific lead times often depend on the product’s availability, the delivery location e.g., mainland UK vs. Highlands and Islands, and the size/weight of the order.
- Delivery Options: Retailers often provide different tiers of delivery, such as:
- Standard Delivery: The most common option, delivered within a specified window.
- Express Delivery: Faster delivery for an additional charge.
- Scheduled Delivery: Allowing customers to select a specific date or time slot, which aligns with “At Your Convenience.”
- Kerbside Delivery: For heavy items like flooring, delivery is often to the kerbside. Customers should be prepared to move the flooring from the delivery vehicle into their property.
- Delivery Tracking: Most modern logistics systems provide tracking information, allowing customers to monitor the progress of their order from dispatch to delivery. This reduces anxiety and helps customers plan for the arrival of their goods.
- Click & Collect: As previously mentioned, the option to “Click & Collect – From Our Stores” provides an alternative to home delivery, especially for customers living near a Floorgiants.co.uk physical location. This can be faster, eliminate delivery fees, and offer more control over pickup times.
- Costs: While not detailed on the homepage, delivery charges are usually calculated at checkout based on the order’s weight, size, and delivery address. Larger, heavier orders, like flooring, can incur higher shipping costs.
Installation Services
Flooring installation requires skill and precision to ensure longevity and a professional finish. Floorgiants.co.uk directly addresses this need, stating: “Do Floor Giants provide a fitting or installation service? Floor Giants have an entire network of both employed and preferred fitters, who live by the same values as we do – customer service and satisfaction at the forefront of everything we do.”
Key benefits and considerations regarding their installation service:
- Network of Fitters: Having a network of “employed and preferred fitters” is a significant advantage. This means customers don’t have to search for independent installers, reducing the risk of hiring unreliable contractors. The emphasis on fitters sharing their values suggests a commitment to quality workmanship and customer satisfaction.
- Expertise and Quality: Professional fitters ensure the flooring is installed correctly according to manufacturer specifications, which is crucial for warranty validity and long-term durability. They handle subfloor preparation, precise cutting, and proper adherence, which are complex tasks for DIYers.
- Home Measuring Service Integration: The “Home Measuring Service” ties directly into the installation process. An expert team will accurately measure the space, ensuring the correct amount of material is ordered and providing a basis for an accurate installation quote. This service helps prevent costly errors of over or under-ordering.
- Comprehensive Project Management: For customers opting for both material supply and installation, Floorgiants.co.uk effectively offers a more integrated project solution. This can simplify the process, as communication and coordination are centralized.
- Cost of Installation: Installation costs are typically separate from the material cost and are usually quoted per square meter or as a total project fee, depending on the complexity, type of flooring, and room dimensions. It’s essential to get a clear, itemized quote for the installation service.
- Warranty on Installation: Reputable installers often provide a warranty on their workmanship, giving customers peace of mind. It would be prudent to inquire about this when arranging the installation.
The combination of flexible delivery options and a professional installation network makes Floorgiants.co.uk an attractive option for customers who prefer a hassle-free, end-to-end flooring solution, from product selection to final fitting.
Floorgiants.co.uk vs. Competitors
When evaluating Floorgiants.co.uk against its competitors in the UK flooring market, several factors come into play, including product range, pricing, service offerings, and overall customer experience.
Key Differentiating Factors of Floorgiants.co.uk
- Integrated Solutions: Floorgiants.co.uk stands out by offering a fairly comprehensive, integrated solution. They don’t just sell flooring. they provide free samples, a home measuring service, and a network of professional fitters. This end-to-end approach, from inspiration to installation, positions them as a full-service provider rather than just a product supplier. Many competitors might offer one or two of these services, but not always all three seamlessly.
- Price Match Guarantee: Their explicit “We Price Match – On Every Product” policy is a strong competitive advantage. While some competitors might offer price matching, Floorgiants.co.uk’s clear communication of this on their homepage instills confidence that they are committed to offering competitive pricing across their entire range. This can save customers time otherwise spent hunting for the lowest price.
- Dual Online and Physical Presence: Like larger chains such as Carpetright and Tapi Carpets & Floors, Floorgiants.co.uk combines a robust online platform with physical stores indicated by “Click & Collect – From Our Stores” and “Find Your Nearest Store”. This hybrid model caters to both convenience-seeking online shoppers and those who prefer to see and feel products in person before purchasing. Smaller online-only competitors lack the physical showroom advantage.
- Established Industry Experience: Their claim of “over 10 years of experience in the flooring industry” despite being founded in 2017 suggests deep expertise and established supplier relationships. This can translate into better product quality, more reliable stock, and knowledgeable customer service compared to newer or less experienced online-only ventures.
How Floorgiants.co.uk Stacks Up Against Different Competitor Types
- Vs. Large National Chains e.g., Carpetright, Tapi:
- Strength of Chains: Often have more widespread physical store networks, potentially larger advertising budgets, and well-established brand recognition. They might offer more frequent large-scale sales.
- Floorgiants.co.uk’s Edge: Potentially more personalized service being a slightly smaller, albeit national, entity, aggressive price matching, and a strong focus on convenience services unlimited free samples. They may offer a more curated selection rather than just sheer volume.
- Vs. Online-Only Retailers e.g., Factory Direct Flooring:
- Strength of Online-Only: Can sometimes offer rock-bottom prices due to minimal overheads, and very fast delivery for certain in-stock items.
- Floorgiants.co.uk’s Edge: The significant advantage of physical stores for viewing products, a professional installation network, and a home measuring service—these are crucial services that online-only pure-plays often cannot provide. The “Free Samples” service also bridges the gap between online browsing and physical inspection.
- Vs. Local Independent Stores:
- Strength of Independents: Highly personalized service, unique local product sourcing, and strong community ties.
- Floorgiants.co.uk’s Edge: Broader national reach, potentially larger stock levels, more standardized online ordering and delivery processes, and the backing of a national fitter network. Pricing might be more competitive for standard product lines due to volume purchasing.
Overall Competitive Positioning
Floorgiants.co.uk appears to position itself as a strong middle-ground option, combining the accessibility and competitive pricing often found with online retailers with the essential support services and physical presence typically associated with larger, more traditional flooring chains.
Their emphasis on free samples, price matching, and comprehensive installation services aims to reduce perceived risk and provide a seamless experience, making them a formidable contender in the UK flooring market.
Consumers looking for a balanced approach—good pricing, wide selection, and full-service convenience—would find Floorgiants.co.uk a compelling option to consider. Wages paid in arrears
Frequently Asked Questions
What types of flooring does Floorgiants.co.uk offer?
Floorgiants.co.uk offers a comprehensive range of flooring types including laminate, SPC, solid wood flooring, engineered wood flooring, LVT Luxury Vinyl Tile, carpets, and artificial grass.
Does Floorgiants.co.uk provide free samples?
Yes, Floorgiants.co.uk offers an “Unlimited Free Samples” service, allowing customers to try out different flooring options before making a purchase.
Can I get my floor measured by Floorgiants.co.uk?
Yes, Floorgiants.co.uk provides a Home Measuring Service where their expert team will visit your home at your convenience to accurately measure the space.
Do Floorgiants.co.uk price match competitors?
Yes, Floorgiants.co.uk offers a “We Price Match – On Every Product” guarantee.
Does Floorgiants.co.uk offer an installation service?
Yes, Floorgiants.co.uk has an entire network of employed and preferred fitters who provide professional installation services.
How long has Floor Giants been in business?
Floor Giants was founded in 2017, but their founders have accumulated over 10 years of experience in the flooring industry.
What accessories does Floorgiants.co.uk supply?
They supply a wide range of accessories including fitting kits, door bars, underlay, pipe roses, glue, color sealant, beading, cleaning spray, skirting, screed, and floor protectors.
Is Floorgiants.co.uk an online-only store?
No, Floorgiants.co.uk operates both online and has physical stores where customers can use their “Click & Collect” service.
How can I find my nearest Floorgiants.co.uk store?
The website has a “Find Your Nearest Store” feature to help you locate their physical branches.
What kind of customer service can I expect from Floorgiants.co.uk?
Floorgiants.co.uk states a dedication to “unrivalled customer service and satisfaction,” offering phone support, an FAQ section, and in-store assistance. Retro paycheck
Does Floorgiants.co.uk deliver nationwide in the UK?
Yes, Floorgiants.co.uk is an established nationwide flooring company, implying they offer delivery across the UK.
Can I shop for flooring by room type on their website?
Yes, the website features a “Shop By Room” option, allowing you to browse flooring suitable for living rooms, bathrooms, kitchens, and more.
Can I shop for flooring by color on Floorgiants.co.uk?
Yes, they offer a “Shop By Colour” feature to help customers find flooring that matches their desired aesthetic.
What payment methods does Floorgiants.co.uk accept?
While not explicitly detailed on the homepage, typical online retailers accept major credit/debit cards Visa, Mastercard, etc. and often PayPal.
What is the primary mission of Floor Giants?
Floor Giants’ mission, established in 2017, is to be a leading provider of high-quality flooring products and services, aiming to help customers transform their homes and businesses.
Are the fitters provided by Floorgiants.co.uk experienced?
Yes, the website states their network of fitters shares their values of customer service and satisfaction, implying professionalism and experience.
How can I contact Floorgiants.co.uk for support?
You can call them at 01332 218 371 or explore their “Help & Support Centre” and “Frequently Asked Questions” sections on the website.
Does Floorgiants.co.uk offer special offers or discounts?
Yes, the website clearly highlights a “Special Offers” section where customers can find discounted flooring products.
Is artificial grass available at Floorgiants.co.uk?
Yes, artificial grass is listed as one of the flooring types they supply.
What is LVT and SPC flooring, and does Floorgiants.co.uk offer it?
LVT stands for Luxury Vinyl Tile, and SPC stands for Stone Plastic Composite. Retro on pay stub
Yes, Floorgiants.co.uk offers both LVT and SPC flooring.
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