Based on looking at the website, Floordepot.co.uk appears to be a well-established online retailer specializing in a wide array of flooring options for homes and commercial spaces across the UK.
They offer a comprehensive selection including laminate, vinyl click LVT/SPC, real wood, herringbone, glue-down LVT, and essential accessories like underlays, door bars, and skirting boards.
The site emphasizes premium quality at competitive, discounted prices, frequently featuring clearance sales and bundle deals.
They promote services such as free samples, fast delivery, and boast 5-star reviews, aiming to provide a seamless shopping experience for customers seeking durable and aesthetically pleasing flooring solutions.
The platform provides detailed filters for style, color, shade, and thickness, allowing users to efficiently navigate their extensive catalog.
From waterproof LVT suitable for bathrooms to various wood and laminate options, Floordepot.co.uk positions itself as a go-to source for diverse flooring needs.
Their offerings also include trending styles like herringbone and tile-effect LVT, catering to modern interior design preferences.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Floordepot.co.uk Review & First Look
Upon initial review, Floordepot.co.uk presents a clean, organized, and user-friendly interface.
The website’s navigation is intuitive, allowing visitors to easily browse by flooring type, color, or even room.
This structured approach helps in quickly pinpointing specific needs.
- User Experience UX: The site loads quickly, and product categories are clearly defined. The search functionality is robust, enabling filters by:
- Style/Features: Straight Plank, Herringbone/Parquet, Water Resistant, High Gloss, Tile Effect, Chevron, Hand Scraped.
- Colour: Brown, Grey, White, Beige, Black, Golden.
- Shade: Medium, Light, Dark.
- Thickness: Ranging from 2mm to 20mm, depending on the flooring type.
- Aesthetic Appeal: The design is professional, with high-quality images of flooring options that accurately represent the products. This visual clarity is crucial when purchasing flooring online.
- Information Accessibility: Key information such as pricing per square meter incl. VAT, “Over X m2 Ordered Recently” data, and clear promotional codes e.g., “MAGICMAY” are prominently displayed. This transparency builds trust.
- Sample Ordering: The “Free Samples” option is a significant advantage, allowing customers to assess the quality and appearance of flooring in their own space before committing to a larger purchase. This reduces risk and enhances customer satisfaction.
Floordepot.co.uk Pros & Cons
Understanding the strengths and weaknesses of an online retailer is crucial for making informed decisions.
Floordepot.co.uk, like any platform, comes with its own set of advantages and potential drawbacks.
Pros
- Extensive Product Range: Floordepot.co.uk boasts an impressive variety of flooring types, catering to almost any aesthetic or practical requirement.
- Laminate Flooring: Options from 7mm to 12mm thickness, including water-resistant and high-gloss finishes.
- Vinyl Click LVT/SPC: 100% waterproof options, perfect for kitchens and bathrooms, with thicknesses ranging from 4mm to 8mm.
- Real Wood Flooring: Available in straight plank, herringbone, and chevron styles, up to 20mm thick.
- Specialty Flooring: Herringbone, Tile Effect LVT, and Dryback LVT are well-represented, catering to specific design trends.
- Competitive Pricing & Discounts: The site frequently offers significant discounts, often “UP TO 50% OFF RRP,” and provides promo codes like “MAGICMAY.”
- Bundle deals, such as “30m2 Rustic Dark Oak 7mm + FREE Underlay” for £8.40/m2, offer excellent value.
- Clearance sections provide opportunities to purchase premium flooring at reduced prices.
- Free Samples: The ability to order up to two free samples is a huge benefit, allowing customers to feel and see the product in their own home environment before making a large investment.
- Transparent Information: Each product listing clearly states the price per square meter including VAT, material, thickness, and often includes information on how many square meters have been ordered recently. This transparency is valuable for consumer confidence.
- Positive Customer Feedback: The website prominently displays “5 Star Reviews” and mentions “Trustpilot” integration, suggesting a commitment to customer satisfaction. While specific Trustpilot data isn’t embedded on the homepage, the mention implies a positive external reputation.
- Fast Delivery: The promise of “Fast Delivery” is a key selling point for those on a tight schedule for their renovation projects.
- Store Locations: The mention of “Stores Open 7 Days” provides a physical presence, which can be reassuring for customers who prefer to see products in person or require in-store support.
Cons
- No Explicit Installation Services Mentioned: While they sell flooring, there’s no immediate mention of installation services or partnerships, which might be a drawback for customers seeking a complete solution.
- Limited Customer Service Hours Transparency: While a phone number 03300 102 987 is provided, specific customer service hours are not clearly stated on the homepage.
- Reliance on Promotional Codes: Many prominent discounts require a specific promo code e.g., “MAGICMAY”, which, while easy to apply, means users need to be aware of and input these codes to get the advertised price.
- “Limited Stock” Warnings: While creating urgency, frequent “Stock is limited” or “be quick though as there is limited stock” messages could lead to disappointment if desired products sell out quickly. This might require customers to act fast without ample time for decision-making.
Floordepot.co.uk Pricing
Floordepot.co.uk positions itself as offering “Premium Quality Floor at Discount Prices,” and a glance at their product listings confirms a strong focus on competitive pricing.
- Pricing Structure: All prices displayed are per square meter and include VAT, which simplifies budgeting for customers in the UK. This eliminates hidden costs and provides clarity.
- Promotional Offers: The website frequently features sales and promotional codes. For example:
- Many LVT/SPC and Laminate products show “UP TO 50% OFF RRP ON LVT/SPC” or “UP TO 50% OFF RRP ON LAMINATE” with a “Use Code: MAGICMAY.”
- Examples include:
- Uptown Oak Premium 6mm SPC Click: From £18.89/m2 incl vat down from a higher RRP.
- Limed Grey Oak 7mm Laminate: From £11.39/m2 incl vat.
- Bundle Deals: These are a significant value proposition, offering substantial savings for larger projects.
- A 30m2 bundle of Rustic Dark Oak 7mm with free underlay is priced at £8.40/m2, down from £14.00/m2. This represents a saving of £5.60/m2, which can add up significantly for a 30m2 area £168 total saving.
- Bundle deals range from small quantities e.g., 9.9m2 Metz Oak 8mm Herringbone for £15.99/m2 to larger projects e.g., 50.7m2 Woodland Oak LVT + FREE Pressure Sensitive Adhesive for £20.70/m2.
- Clearance Section: A dedicated “Unmissable Clearance UK Flooring Deals” section offers end-of-line products at further reduced prices, providing budget-friendly options for those who are flexible with their choices.
- Sample Pricing: Samples are offered for free, which is an excellent way to allow customers to verify quality and color without any initial financial commitment.
Overall, Floordepot.co.uk seems committed to providing a wide range of flooring options at various price points, with a strong emphasis on discounts and bulk savings, making it an attractive option for both large-scale renovations and smaller home improvements.
Floordepot.co.uk Alternatives
When considering flooring purchases, it’s wise to compare options from various reputable retailers to ensure you’re getting the best product for your needs at the right price.
While Floordepot.co.uk offers a comprehensive range, several other notable players in the UK market provide similar services and products.
- Tapi Carpets & Floors:
- Focus: While known for carpets, Tapi also has a strong presence in laminate, LVT, and real wood flooring.
- Strengths: Offers in-home consultation and fitting services, providing a full-service solution. They have a large network of showrooms across the UK.
- Consideration: Prices might be slightly higher than online-only discounters due to the added services.
- Carpetright:
- Focus: A major player in the UK flooring market, offering a vast selection of carpets, laminate, vinyl, LVT, and wood flooring.
- Strengths: Extensive physical store presence, professional fitting services, and frequent sales. Their breadth of options is comparable to Floordepot.co.uk.
- Consideration: Online experience might not be as streamlined for direct purchase as a specialized online retailer.
- UK Flooring Direct:
- Focus: An online-first retailer, similar to Floordepot.co.uk, specializing in a wide range of laminate, LVT, engineered wood, and solid wood flooring.
- Strengths: Competitive online pricing, excellent customer reviews, and a robust sample service. They often have detailed product guides and buying advice.
- Consideration: Primarily an online operation, so physical inspection of products before purchase might be limited to samples.
- Valiant Flooring:
- Focus: Offers a curated selection of high-quality LVT, laminate, and engineered wood, often focusing on more premium or niche designs.
- Strengths: Strong emphasis on quality and aesthetic trends. Good for those looking for specific, high-end finishes.
- Consideration: Product range might not be as extensive as larger general retailers, and prices could be on the higher end for premium lines.
- Local Independent Flooring Retailers:
- Focus: Small businesses often provide personalized service and unique product selections that may not be available from large chains.
- Strengths: Expert advice, potential for bespoke solutions, and often have a strong community focus. You can physically inspect all products and discuss specific needs in detail.
- Consideration: Pricing can vary, and stock might be limited compared to larger online or national chains. Delivery options might also be less standardized.
When choosing an alternative, consider your priorities:
- Budget: Online-first retailers like UK Flooring Direct and Floordepot.co.uk often excel in offering competitive prices and clearance deals.
- Convenience: Online retailers offer 24/7 browsing and direct delivery.
- Service & Installation: Retailers like Tapi and Carpetright provide comprehensive services including measurement and fitting.
- Product Inspection: Physical stores allow for hands-on inspection of larger samples.
Ultimately, exploring a combination of online offerings and local stores will provide the most comprehensive picture for your flooring project.
How to Shop Effectively on Floordepot.co.uk
Navigating an extensive online store like Floordepot.co.uk can be overwhelming without a strategic approach.
To make the most of your shopping experience and ensure you find the perfect flooring solution, consider these practical steps:
- Utilize the Filtering System:
- Start Broad, Then Narrow Down: Begin by selecting your desired Type of flooring e.g., Laminate, Vinyl Click, Real Wood.
- Refine by Aesthetics: Use Colour Brown, Grey, White, Beige, Black, Golden, Shade Medium, Light, Dark, and Style/Features Herringbone, Water Resistant, High Gloss, Tile Effect to match your interior design.
- Consider Practicalities: Filter by Thickness e.g., 7mm, 8mm, 12mm for laminate. 4mm, 5mm, 6mm for LVT/SPC based on expected foot traffic and subfloor conditions. For LVT, check the “100% Waterproof” feature if it’s for areas like bathrooms or kitchens.
- Order Free Samples Crucial Step:
- Don’t Skip This! The website explicitly offers “Free Samples.” This is perhaps the most critical step for online flooring purchases. Colors and textures can look different on a screen than in person, and lighting in your home will affect the final appearance.
- Max Out Your Samples: Request up to the maximum allowed often 2 for direct comparison in your home’s natural light. Place them in the room where the flooring will be installed and observe them at different times of the day.
- Pay Attention to Bundle Deals and Clearance:
- Strategic Savings: If you have a larger area to cover e.g., 30m2+, check the “Bundle Deals” section first. These often offer significantly lower per-square-meter prices, sometimes including free underlay.
- Clearance Opportunities: The “Unmissable Clearance UK Flooring Deals” section is perfect for budget-conscious shoppers. Stock is limited, so if you find something you like, act quickly.
- Understand Product Specifications:
- Thickness Matters: A thicker laminate e.g., 12mm generally offers better durability, sound insulation, and a more solid feel than thinner options e.g., 7mm. For LVT/SPC, ensure you understand the wear layer thickness, which contributes to longevity.
- Water Resistance/Waterproof: Differentiate between “water-resistant” can handle spills if cleaned quickly and “100% waterproof” suitable for high-moisture areas like bathrooms.
- Underlay Compatibility: The website helpfully suggests compatible underlays. For SPC Click floors, they issue an “Important Notice” advising against additional underlay to avoid voiding manufacturer warranties. Pay close attention to these warnings.
- Check “Over X m2 Ordered Recently” Data:
- Social Proof: While not a guarantee, seeing that “Over 400m2 Ordered Recently” on a specific product indicates its popularity and perhaps a higher level of customer satisfaction with that particular item. It can help validate your choices.
- Read Customer Reviews If Available:
- External Validation: While Floordepot.co.uk mentions “5 Star Reviews” and “Trustpilot,” actively seek out external reviews on platforms like Trustpilot to get unfiltered insights into delivery times, customer service, and product quality from actual buyers.
- Measure Accurately and Add Buffer:
- Crucial Calculation: Before ordering, meticulously measure the area you need to floor. It’s always recommended to order 10-15% extra to account for cuts, waste, and future repairs. Running out of material mid-project can cause significant delays and cost more if you have to reorder from a different batch.
- Use Their Calculator: If available, use any square meter calculators on the product pages to estimate your needs.
- Contact Customer Service if Unsure:
- Don’t Guess: If you have questions about specific products, installation, delivery, or promotions, utilize their contact number: 03300 102 987. Getting clarity upfront can prevent costly mistakes.
By following these steps, you can navigate Floordepot.co.uk efficiently, make informed decisions, and increase the likelihood of a successful flooring purchase that meets your expectations and budget.
Floordepot.co.uk Shipping and Delivery
When ordering flooring online, understanding the shipping and delivery process is paramount, as these items are bulky and heavy.
Floordepot.co.uk highlights “Fast Delivery” as one of its key services, which is a significant factor for many customers planning home renovations.
- Delivery Promise: The promise of “Fast Delivery” suggests an efficient logistics operation aimed at minimizing waiting times for customers. However, the specific delivery timelines e.g., next-day, 3-5 business days are not explicitly detailed on the homepage. Users would likely find this information during the checkout process or in a dedicated “Delivery Information” section of the website.
- Delivery Costs: While a “Delivery Surcharge” is mentioned in the basket summary, the exact cost structure is not immediately visible on the homepage. Factors that typically influence delivery costs for flooring include:
- Order Size/Weight: Larger or heavier orders may incur higher delivery fees.
- Delivery Location: Remote or harder-to-reach areas in the UK might have additional surcharges.
- Specific Service Level: Options like express or nominated-day delivery could come with an extra cost.
- Delivery Discount: The basket summary also shows a “Delivery Discount,” implying that certain promotions or order thresholds might qualify for reduced or free delivery. This is a common incentive used by online retailers to encourage larger purchases. For example, some promotions might offer free delivery over a certain spend £X. The alert “Hurry…your delivery discount expires in !” in the basket suggests timed offers.
- Access Requirements: For large and heavy items like flooring, it’s crucial for customers to consider delivery access. While not stated on the homepage, typical flooring deliveries are curb-side, meaning the items are dropped off at the nearest accessible point to the property e.g., driveway, curb. Customers usually need to arrange for assistance to move the flooring into their homes.
- Receiving Deliveries: It’s standard practice to inspect goods upon arrival for any signs of damage before signing for them. If damage is noted, it should be clearly documented with the delivery driver and reported to Floordepot.co.uk’s customer service immediately.
- Free Sample Delivery: Crucially, Floordepot.co.uk offers “Our samples are sent out daily with Royal Mail FREE of charge.” This is a strong point, as it allows customers to try before they buy without any financial commitment for the sample delivery.
To get precise details on shipping costs and timelines, customers should proceed to the checkout area after adding items to their basket or consult the website’s dedicated shipping policy page, which is usually linked in the footer.
For such significant purchases, understanding the delivery process fully is key to a smooth transaction.
Floordepot.co.uk Customer Service and Support
Effective customer service is a cornerstone of a positive online shopping experience, particularly for significant purchases like flooring.
Floordepot.co.uk provides several avenues for customer support, indicating a commitment to assisting their clientele.
- Direct Phone Line: The most prominent contact method is their telephone number: 03300 102 987. This suggests a preference for direct, verbal communication, which can be invaluable for complex queries about product specifications, delivery logistics, or order modifications.
- The mention of “Stores Open 7 Days” implies that phone support might also align with these hours, offering broad availability, though specific call center hours are not explicitly stated on the homepage.
- Trade Accounts: The presence of a “Trade Accounts” option suggests dedicated support for trade professionals e.g., contractors, builders, indicating a specialized service for bulk orders and potentially different pricing or credit terms. This segment of their business likely has its own dedicated support channels.
- Online Basket/Checkout Support: The shopping basket section dynamically updates with information such as “Discount,” “Delivery Surcharge,” and “Delivery Discount.” It also prompts users with “Have a promo code? Apply” and “Hurry…your delivery discount expires in !” which suggests a proactive system designed to guide customers through the purchasing process and highlight savings.
- “Free Samples” System: The clear instructions for ordering “up to 2 more samples” and the free Royal Mail delivery of samples reflect a well-managed pre-sales support system aimed at helping customers make informed decisions without pressure.
- Trustpilot Integration/Reference: The “Trustpilot” mention on the homepage, alongside “5 Star Reviews,” indicates that Floordepot.co.uk likely leverages this external review platform to gauge customer satisfaction and potentially respond to feedback. While not a direct support channel, it reflects a company that values public opinion and might use it to improve service.
- Assumed Email/Contact Form: While not explicitly advertised on the homepage’s main banner, it is highly probable that the website includes an email address or a contact form, typically found in the footer or a dedicated “Contact Us” page. These are standard for online retailers for non-urgent inquiries.
For critical issues or detailed product questions, calling the direct phone number is likely the most efficient method.
For general inquiries or feedback, potential customers might find email or a contact form suitable.
The emphasis on samples and clear basket summaries also acts as a form of “self-service” support, empowering customers with information during their shopping journey.
Flooring Types Offered by Floordepot.co.uk
Floordepot.co.uk boasts an extensive and diverse range of flooring types, catering to a wide array of functional and aesthetic preferences.
This variety is a significant strength, allowing customers to find suitable options for virtually any room or design scheme.
- Laminate Flooring:
- Description: A highly popular, cost-effective, and durable flooring option. It consists of multiple layers, typically a wood-based core, a printed design layer mimicking wood, stone, or tile, and a clear protective wear layer.
- Styles/Features: Straight Plank, Herringbone/Parquet, Water Resistant, High Gloss, Tile Effect, Versailles.
- Thickness: Available in 7mm, 8mm, 10mm, and 12mm. Thicker laminates generally offer better stability and sound absorption.
- Colours: Brown, Grey, White, Beige, Black.
- Key Products: Limed Grey Oak 7mm, Baltic Dark Oak 8mm, Winter White Super High Gloss 8mm, Whitehouse Oak 12mm.
- Vinyl Click LVT / SPC Flooring:
- Description: Luxury Vinyl Tile LVT and Stone Plastic Composite SPC click flooring are modern, highly durable, and often 100% waterproof options. They are made from multiple layers, including a rigid core SPC is denser than traditional LVT, a design film, and a wear layer.
- Styles/Features: 100% Waterproof, Straight Plank, Herringbone/Parquet, Tile Effect, Stone.
- Thickness: Ranging from 4mm to 8mm, with common options like 5mm, 5.5mm, 6mm, 6.5mm.
- Key Products: Uptown Oak Premium 6mm SPC Click, Aged Grey Oak PREMIUM 6.0 SPC Vinyl Click, Ice White Marble 5.5mm SPC Click Tile, Quartz Grey Marble 5.5mm SPC Click Tiles. Perfect for bathrooms and kitchens due to water resistance.
- Herringbone Flooring:
- Description: A classic and elegant flooring pattern where planks are laid in a zigzag formation. Available in both laminate and LVT/SPC formats on Floordepot.co.uk.
- Styles/Features: Specific herringbone/parquet styles.
- Thickness: Various thicknesses depending on the material e.g., 5mm, 8mm, 12mm, 14mm.
- Colours: Brown, Grey, White, Beige, Black, Golden.
- Key Products: Limed Oak 5mm SPC Herringbone Click, Natural Oak Herringbone Rigid Core 5mm SPC 5G Click, Nutmeg Oak Herringbone Premium 8mm SPC Click.
- Real Wood Flooring:
- Description: Offers unparalleled natural beauty and warmth. Includes engineered wood flooring, which has a real wood veneer over a stable core, making it less prone to expansion/contraction than solid wood, and suitable for underfloor heating.
- Styles/Features: Straight Plank, Herringbone/Parquet, Chevron, Hand Scraped.
- Thickness: Available in 10mm, 12mm, 14mm, 15mm, 18mm, 20mm.
- Colours: Brown, Grey, White, Golden, Black.
- Key Products: Specific examples not listed on the homepage snippets, but the category exists.
- Glue Down LVT:
- Description: Similar to click LVT in material, but designed to be adhered directly to the subfloor with adhesive. This method provides maximum stability and can be suitable for commercial use or areas with heavy loads.
- Styles/Features: 100% Waterproof, Straight Plank, Herringbone/Parquet, Tile Effect.
- Thickness: Typically thinner than click LVT e.g., 2mm, 2.5mm, 3mm.
- Colours: Brown, Grey, Beige, White, Black.
- Key Products: Mountain Grey Oak Dryback LVT, Smoked Oak Herringbone Dryback LVT.
- Accessories & Underlays:
- Underlays: Crucial for sound insulation, moisture barrier, and thermal comfort. Available for various subfloor types concrete, floorboards and heating systems underfloor heating. Thicknesses from 1.5mm to 5mm.
- Accessories: Includes essential finishing touches like Door Bars & Thresholds Ramp Bar, Flat Bar, T-Bar, End Bar, Z-Bar, Scotia Beading, Skirting Board, and Adhesive/Glue. These are vital for a professional and durable installation.
Floordepot.co.uk’s comprehensive product range ensures that whether a customer is looking for a budget-friendly laminate, a waterproof solution for a bathroom, or the timeless elegance of real wood, they are likely to find multiple suitable options on the platform.
Flooring Trends and Innovations at Floordepot.co.uk
Floordepot.co.uk showcases an awareness of current interior design trends and flooring innovations, positioning itself as a provider of modern and stylish solutions alongside classic options.
The “Latest 2025 Flooring Trends” section on their homepage is a clear indicator of this forward-thinking approach.
- Herringbone and Parquet Flooring:
- Trend Relevance: This classic pattern has seen a massive resurgence in popularity, offering a sophisticated and timeless look that adds depth and character to any room. Floordepot.co.uk offers this pattern in both laminate and LVT/SPC formats, making it accessible across different budgets and functional requirements.
- Innovation: The availability of click-system herringbone LVT e.g., Limed Oak 5mm SPC Herringbone Click makes installation significantly easier and quicker than traditional glue-down parquet, appealing to DIY enthusiasts and professionals alike.
- Chevron Flooring:
- Trend Relevance: A variation of the zigzag pattern, chevron features planks cut at an angle to create a continuous point, offering a slightly more contemporary and formal look than herringbone. Its inclusion demonstrates an offering for diverse design preferences.
- Innovation: Often found in engineered wood, its presence on the site indicates a focus on high-end and trending aesthetics.
- Waterproof LVT/SPC Click Flooring:
- Trend Relevance: The demand for highly durable and genuinely waterproof flooring has surged, especially for areas prone to moisture like kitchens, bathrooms, and basements. SPC Stone Plastic Composite is a key innovation here due to its ultra-stable, rigid core.
- Innovation: Floordepot.co.uk emphasizes “100% Waterproof” features for its vinyl click range. Products like “Uptown Oak Premium 6mm SPC Click” and “Aged Grey Oak PREMIUM 6.0 SPC Vinyl Click” are prominent examples, highlighting the shift towards resilient flooring that doesn’t compromise on aesthetics. The ease of click-lock installation further enhances its appeal.
- Tile Effect LVT Flooring:
- Trend Relevance: Many homeowners desire the look of natural stone or ceramic tiles but prefer the warmth, comfort, and easier installation/maintenance of vinyl.
- Innovation: Floordepot.co.uk offers various “Tile Effect” LVT options, including realistic marble and slate designs e.g., Quartz Grey Marble 5.5mm SPC Click Tiles, Dark Slate 5.5mm SPC Click Tiles. The “Pre Grouted White Marble SPC Click Tile” even mimics the grouted appearance, saving significant installation time and effort.
- High Gloss Laminate:
- Trend Relevance: High gloss finishes add a contemporary, luxurious, and spacious feel to rooms by reflecting light.
- Innovation: Products like “Winter White Super High Gloss 8mm” and “MARBLE HIGH GLOSS LAMINATE TILE 8MM” showcase this trend, combining the practicality of laminate with a high-end aesthetic.
- Thicker Laminates 12mm:
- Trend Relevance: Consumers are increasingly seeking better quality and feel in laminate flooring. Thicker planks provide enhanced durability, improved sound dampening, and a more solid underfoot feel, akin to real wood.
- Innovation: Floordepot.co.uk offers a range of 12mm laminate options e.g., Whitehouse Oak 12mm, Boathouse Oak 12mm Water Resistant, catering to this demand for premium laminate performance.
By actively featuring these types of products and patterns, Floordepot.co.uk demonstrates its commitment to staying current with design preferences and leveraging technological advancements in flooring manufacturing.
This focus helps customers find not just practical, but also stylish and up-to-date flooring solutions.
Frequently Asked Questions
What types of flooring does Floordepot.co.uk offer?
Floordepot.co.uk offers a wide range of flooring types including laminate, vinyl click LVT/SPC, real wood engineered, herringbone, glue down LVT, and various accessories like underlays, door bars, and skirting boards.
Does Floordepot.co.uk offer free samples?
Yes, Floordepot.co.uk offers free samples.
You can typically request up to two samples, which are sent free of charge via Royal Mail.
Are the prices on Floordepot.co.uk inclusive of VAT?
Yes, all prices displayed on Floordepot.co.uk are per square meter and include VAT, providing clear and upfront pricing.
What is SPC Click flooring and is it waterproof?
SPC Stone Plastic Composite Click flooring is a type of rigid core luxury vinyl flooring.
Yes, the SPC click flooring offered by Floordepot.co.uk is advertised as 100% waterproof, making it suitable for areas like bathrooms and kitchens.
Does Floordepot.co.uk offer bundle deals?
Yes, Floordepot.co.uk frequently offers bundle deals for larger quantities of flooring, often including free underlay, providing significant cost savings.
How do I apply a promo code on Floordepot.co.uk?
During the checkout process, there is typically a field where you can enter and apply your promo code, such as “MAGICMAY,” to redeem discounts.
What is the typical thickness range for laminate flooring on Floordepot.co.uk?
Laminate flooring on Floordepot.co.uk is available in various thicknesses, commonly ranging from 7mm to 12mm.
Can I visit a physical store for Floordepot.co.uk?
Yes, the website mentions “Stores Open 7 Days,” indicating that Floordepot.co.uk has physical store locations in the UK. Euro-move.fr Reviews
What accessories are available at Floordepot.co.uk?
Floordepot.co.uk offers a range of accessories including door bars & thresholds, scotia beading, skirting boards, and adhesives/glues to complete your flooring project.
Is underlay always required for new flooring?
Underlay is generally recommended for most flooring types laminate, engineered wood for sound insulation, moisture protection, and comfort. However, for SPC Click floors, Floordepot.co.uk advises not to include additional underlay as it can void the manufacturer’s warranty.
Does Floordepot.co.uk provide installation services?
Based on the homepage content, Floordepot.co.uk primarily sells flooring products and does not explicitly mention offering installation services or partnerships with installers.
What are the delivery options and costs?
Floordepot.co.uk promises “Fast Delivery,” and while specific timelines and detailed costs are not on the homepage, a delivery surcharge and potential delivery discount are shown in the basket summary.
Detailed delivery information is usually found during checkout or on a dedicated delivery page.
What is the difference between “water resistant” and “100% waterproof” flooring?
“Water resistant” flooring can withstand spills if cleaned quickly, while “100% waterproof” flooring is designed to be fully impervious to water, making it suitable for high-moisture environments. Floordepot.co.uk offers both.
Can I find real wood flooring options on Floordepot.co.uk?
Yes, Floordepot.co.uk offers “Real Wood” flooring options, including various styles like straight plank, herringbone, and chevron, in different thicknesses.
How do I know if a product is in stock or limited stock?
Floordepot.co.uk frequently displays “Stock is limited” or “be quick though as there is limited stock” messages on product listings, especially in their clearance section, to indicate availability.
What kind of customer support does Floordepot.co.uk offer?
Floordepot.co.uk offers customer support via a direct phone line 03300 102 987 and likely through email or a contact form. They also cater to “Trade Accounts.”
Are there any specific flooring options for underfloor heating?
Floordepot.co.uk’s underlays section specifies “Suitable For Underfloor Heating,” indicating that compatible underlays and flooring types are available for heated subfloors. Screenitgreen.com Reviews
Typically, engineered wood and certain LVT options are suitable.
What is the “Over X m2 Ordered Recently” information on product pages?
This data point e.g., “Over 411m2 Ordered Recently” indicates the popularity of a specific product by showing how much of it has been purchased recently, serving as a form of social proof.
Does Floordepot.co.uk cater to trade professionals?
Yes, Floordepot.co.uk has an option for “Trade Accounts,” suggesting they provide specific services and pricing for industry professionals.
What should I do if I receive damaged flooring from Floordepot.co.uk?
While not explicitly stated on the homepage, standard practice dictates that you should inspect your delivery for damage upon arrival, note any issues with the delivery driver, and report them to Floordepot.co.uk’s customer service immediately.
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