Based on looking at the website, flightsandtours.co.uk presents itself as an online travel agency offering flights and tour packages.
While the platform aims to facilitate travel planning, it’s crucial for us as discerning individuals to approach such services with an awareness of broader principles.
Travel, in its essence, can be a means for exploration, learning, and strengthening ties, but the methods and intentions behind it matter.
When evaluating travel platforms, we should consider not just the price or convenience, but also the overall ethical framework and any potential pitfalls, such as involvement in interest-based financial transactions or ambiguous cancellation policies.
Our aim should always be to seek beneficial outcomes, and for travel, this means ensuring clarity, fairness, and avoiding any dealings that might lead to regret or unnecessary complications.
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The pursuit of travel and exploration is commendable, as it can broaden perspectives, foster understanding of diverse cultures, and even strengthen family bonds through shared experiences.
However, when engaging with commercial travel services, it’s vital to prioritize transparency and ethical conduct.
Many online travel agencies, including those offering flight and tour packages, operate within conventional financial systems that often involve interest-based transactions, complex booking terms, and cancellation policies that may not always align with our values of fairness and clarity.
While the idea of a “hassle-free” trip is appealing, the reality can sometimes diverge, leading to unexpected fees, difficulties in cancellations, or disputes over service quality.
Therefore, a more beneficial approach to travel planning involves direct engagement with reputable airlines and accommodation providers, meticulous review of terms and conditions, and a focus on simplicity and directness to avoid potential ambiguities that can arise from third-party aggregators.
This proactive stance ensures greater control over one’s travel arrangements and promotes a more serene and intentional journey.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Flightsandtours.co.uk Review & First Look
Upon initial inspection, flightsandtours.co.uk appears to be a standard online travel agency with a focus on flight and tour packages, particularly emphasizing destinations within Africa, Asia, America, Europe, Far East, and the Middle East.
The website highlights deals to specific cities like Douala, Entebbe, Khartoum, and Accra, offering percentage-based discounts.
Website Design and User Interface
The website’s design is functional, with clear navigation tabs for “HOME,” “ABOUT,” “DEALS,” and “FLIGHTS.” The layout is relatively straightforward, presenting information in a somewhat organized manner.
However, the visual appeal could be enhanced, and the information density on the homepage can be a bit overwhelming.
- Navigation: Simple top-level menu.
- Aesthetics: Appears somewhat dated. not as sleek as leading travel sites.
- Key Information: Contact number and email prominent in the header.
Initial Offerings and Specializations
Flightsandtours.co.uk seems to specialize in flights to African destinations, with numerous hot deals advertised for cities like Abidjan, Bujumbura, Freetown, and Mombasa. Skippersonline.net Reviews
They also feature specific airlines such as Arik Air, British Airways, Ethiopian Airlines, KLM, and Turkish Airlines.
- Geographic Focus: Strong emphasis on flights to African countries.
- Airline Partnerships: Features a mix of major and regional carriers.
- Deal Structure: Offers percentage discounts on specific routes e.g., 30% off Khartoum flights, 10% off Accra flights.
Transparency and Credibility Indicators
While the website lists a contact number and email, details about the company’s registration or robust customer testimonials are not immediately prominent.
The “About” section offers some general statements about being a “reliable travel company,” but lacks specific, verifiable credentials that would build immediate trust.
- Contact Information: Readily available.
- Customer Testimonials: Not prominently displayed on the homepage.
- Company Information: General claims of reliability withouts into their operational history or certifications.
Flightsandtours.co.uk Cons
Based on an assessment of the website, several areas could be considered drawbacks or potential concerns for users.
These points are crucial for a thorough review, especially given the nature of online travel bookings. Firstflight.co.uk Reviews
Limited Transparency on Pricing Breakdown
One significant drawback is the lack of detailed transparency regarding the final price breakdown.
While “starting from” prices are quoted e.g., “Flights to Lagos Starting From £480/Person”, it’s not clear what these prices include or exclude in terms of taxes, fees, and potential surcharges.
This can lead to unexpected costs at the booking stage.
- “Starting From” Prices: Offers initial low figures but lacks detailed inclusions.
- Hidden Fees Potential: Users may encounter additional charges upon final booking.
- Comparison Difficulty: Hard to compare like-for-like with other platforms without a clear breakdown.
Ambiguous Cancellation and Refund Policies
The website mentions an “easy hassle free booking and cancellation process,” but without direct links or a dedicated, clearly outlined policy page for cancellations and refunds, this claim remains unsubstantiated.
Ambiguous policies can lead to significant frustration and financial loss if travel plans change. Scotlandkilt.com Reviews
- Vague Claims: “Easy hassle free cancellation process” without specifics.
- Lack of Policy Page: No readily accessible document detailing terms and conditions for cancellations.
- Potential for Dispute: Users may face difficulties in understanding or exercising their rights for refunds.
Reliance on Partial Payment Plan Potential Riba Concern
The site advertises, “You can book your flight with partial payment plan as well.” While seemingly convenient, if this involves any form of interest, late payment fees that go beyond administrative costs, or charges for deferred payments, it could fall under the category of Riba interest, which is forbidden.
Even if it’s merely a deposit system, the lack of clarity around the terms and potential penalties for non-completion raises concerns.
- “Partial Payment Plan”: Convenient, but details are absent.
- Riba Risk: If any interest or disproportionate fees are involved, it’s a concern.
- No Clear Terms: The specifics of this payment plan, including fees or interest, are not disclosed on the main page.
Lack of Robust Customer Support Channels
While a phone number and email are provided, there’s no mention of 24/7 support, live chat, or a comprehensive FAQ section addressing common issues.
In the event of urgent travel changes or issues, limited support channels can be a significant inconvenience.
- Limited Contact Options: Only phone and email.
- No Live Chat: Absence of immediate online assistance.
- No Comprehensive FAQ: Users may struggle to find answers to common queries without direct contact.
Flightsandtours.co.uk Alternatives
Given the potential ambiguities and a desire for more transparent and ethically sound travel booking options, it’s prudent to explore alternative approaches that align better with principles of clarity, directness, and avoiding interest-based transactions. Cplights.com Reviews
Direct Booking with Airlines and Hotels
The most straightforward and often most transparent alternative is to book flights directly with airlines and accommodations directly with hotels.
This eliminates the middleman, provides clear terms, and often gives you direct access to customer service.
- Benefits:
- Clearer Terms: Direct access to the airline’s or hotel’s official terms and conditions for booking, changes, and cancellations.
- Direct Customer Service: Easier to resolve issues without a third party involved.
- Better Deals Sometimes: Airlines and hotels often offer loyalty programs, exclusive discounts, or fare guarantees when booking direct.
- Considerations:
- Requires more time to compare individual flights and hotels.
- May not offer bundled package deals though this can be assembled manually.
Using Reputable, Transparent Aggregators with Caution
If the convenience of comparing prices across multiple airlines is desired, use well-established and highly-rated flight aggregators known for their transparency, such as Google Flights, Skyscanner, or Kayak. However, always exercise caution and verify the final booking terms directly on the airline’s website before confirming.
* Price Comparison: Quickly compare fares across numerous airlines.
* User Reviews: Often provide user reviews for airlines and agencies.
* Advanced Filters: Robust search filters for specific needs.
* Still often redirect to third-party booking sites, which may have their own terms.
* Always double-check the final price and terms on the actual airline or hotel site.
* Be wary of any "flexible payment" options that might involve interest.
Travel Agencies with Explicit Ethical Policies
For those who prefer personalized assistance, seeking out travel agencies that explicitly state adherence to ethical financial practices and offer transparent pricing can be a good option.
Inquire directly about their fee structures and any potential interest-bearing components in their payment plans. Ibkbike.de Reviews
* Personalized Service: Tailored travel advice and itinerary planning.
* Expert Knowledge: Agents often have insider knowledge of destinations and deals.
* Support in Emergencies: Can provide assistance during travel disruptions.
* May charge service fees.
* Requires thorough vetting to ensure ethical practices.
* Ask direct questions about their financial models.
Budgeting and Saving for Travel
The most financially sound approach is to save up for travel expenses in full before booking.
This eliminates the need for any partial payment plans that could potentially involve interest and ensures that you are traveling within your means without incurring debt.
* Financial Peace of Mind: No debt or interest charges.
* Better Bargaining Power: Can often take advantage of last-minute deals if funds are readily available.
* Avoids Riba: Ensures all transactions are spot-cash, avoiding interest.
- Method:
- Create a dedicated travel savings fund.
- Set realistic savings goals and timelines.
- Track expenses to ensure adherence to budget.
How to Cancel a Flightsandtours.co.uk Booking
Based on the information available on the flightsandtours.co.uk homepage, the process for cancelling a booking is not explicitly detailed.
The website mentions an “easy hassle free booking and cancellation process” but provides no direct link to a cancellation policy, a cancellation portal, or specific steps.
Therefore, the primary method for cancellation would involve direct communication with their customer support. Finbrokerscam.com Reviews
Contacting Customer Support Directly
Given the lack of an online cancellation portal or explicit policy, the most direct route for initiating a cancellation would be to contact Flights and Tours LTD using the provided phone number or email.
- Gather Booking Details: Before contacting them, ensure you have all your booking information readily available. This typically includes:
- Booking reference number
- Passenger names
- Flight dates and times
- Original payment method details
- Any confirmation emails received
- Call the Provided Number: The website prominently displays a phone number: 02036171706. This is likely the fastest way to speak to a representative and initiate the cancellation process.
- Be prepared for potential wait times.
- Clearly state your intention to cancel and provide your booking details.
- Ask for an immediate confirmation number or email for your cancellation request.
- Email for Written Record: If phone lines are busy or you prefer a written record, send an email to [email protected].
- Include all relevant booking details in the email.
- State your clear request for cancellation.
- Politely request confirmation of the cancellation and details regarding any applicable refunds or fees.
- Keep a copy of the sent email for your records.
Understanding Potential Fees and Refund Policies
Without a published cancellation policy, it’s important to be prepared for the possibility of cancellation fees. These fees typically vary based on:
- Airline Policies: The specific airline’s cancellation policy will heavily influence what can be refunded. Many economy tickets are non-refundable or incur high cancellation fees.
- Time of Cancellation: Cancelling closer to the departure date often results in higher fees or no refund at all.
- Flights and Tours LTD’s Administrative Fees: The agency itself may charge an administrative fee for processing the cancellation.
Crucially, during your communication, ask specific questions:
- What are the total cancellation fees?
- What portion of my payment is refundable?
- How long will the refund take to process?
- Will I receive a confirmation email for the cancellation?
Documenting the Process
It is always advisable to keep thorough records of all communication regarding your cancellation.
- Date and Time of Calls: Note down when you called.
- Name of Representative: Get the name of the person you spoke with.
- Email Correspondence: Save all emails sent and received.
- Confirmation Numbers: Ensure you receive and save a cancellation confirmation number.
This meticulous approach helps protect your interests in case of any disputes or delays in processing your refund. Signalsland.com Reviews
Given the lack of clear online resources, proactive and documented communication is key.
Flightsandtours.co.uk Pricing
Based on the flightsandtours.co.uk website, the pricing information provided is largely in the form of “starting from” figures and percentage discounts on specific routes.
There isn’t a comprehensive, transparent pricing structure available for all services or a clear breakdown of how the final price is calculated beyond the initial headline figures.
Headline Pricing Examples
The homepage prominently displays several examples of “starting from” prices for popular routes and percentage discounts on others.
- Flights to Lagos: Starting From £480/Person
- Flights to Accra: Starting From £444/Person
- Flights to Harare: Starting From £478/Person
- Hot Deals e.g., Dakar: £415 Per Person
- 30% OFF On Khartoum Flights
- 10% OFF On Accra Flights
- 20% OFF On Cairo Flights
These figures are indicative and designed to attract attention, but they do not represent the final, all-inclusive cost. Queensparktyres.co.uk Reviews
Absence of Detailed Fare Rules and Inclusions
A significant point to note is the absence of detailed fare rules, which typically specify:
- Taxes and Fees: Whether the quoted price includes all government taxes, airport fees, and airline surcharges.
- Baggage Allowance: Information on checked baggage limits, weight restrictions, and potential extra charges for additional luggage.
- Seat Selection: Whether seat selection is included or an additional cost.
- In-Flight Services: Details on meals, entertainment, and other amenities.
- Change/Cancellation Fees: Explicit information on penalties for modifying or cancelling a booking.
The lack of these details means the initial “starting from” price could significantly increase by the time a booking is finalized.
This opaque approach to pricing can be misleading and lead to customer dissatisfaction.
“Partial Payment Plan” and Its Implications
The website mentions a “partial payment plan” as a feature: “You can book your flight with partial payment plan as well.” While this might sound convenient for budgeting, the lack of transparency around its terms is a critical concern.
- No Terms and Conditions: There are no explicit terms and conditions for this partial payment plan available on the website.
- Potential for Riba: If this plan involves any form of interest charged on the deferred amount, or if there are punitive late payment fees beyond reasonable administrative costs, it would fall under the category of Riba, which is forbidden.
- Default Consequences: The consequences of not completing the partial payments, such as forfeiture of the initial deposit or additional penalties, are not outlined.
Recommendation: Users interested in this payment option should rigorously inquire about all terms, fees, and potential interest implications before committing. It is always preferable to save the full amount and pay upfront to avoid any ambiguity or potential involvement in Riba. Outsourcerecruiter.com Reviews
Comparison with Industry Standards
Compared to industry leaders in online travel, flightsandtours.co.uk’s pricing presentation falls short in terms of transparency and detail. Reputable platforms typically offer:
- Clear breakdowns: Itemized lists of fare, taxes, and surcharges before final payment.
- Comprehensive fare rules: Accessible links to the specific terms and conditions for each fare class.
- Optional add-ons: Clear pricing for baggage, seat selection, and other extras.
This lack of comprehensive pricing information makes it difficult for potential customers to accurately assess the true cost and value of the offerings from flightsandtours.co.uk.
Flightsandtours.co.uk vs. Direct Airline Booking
When considering flightsandtours.co.uk, it’s beneficial to compare its approach with booking directly through an airline.
While online travel agencies OTAs like flightsandtours.co.uk offer convenience, direct airline bookings often provide greater clarity and control, which are vital for a smooth travel experience.
Pricing Transparency and Final Cost
- Flightsandtours.co.uk: Often displays “starting from” prices and percentage discounts. The final price breakdown, including taxes, fees, and surcharges, is not immediately clear. This can lead to unexpected costs later in the booking process. The “partial payment plan” also lacks transparent terms, raising concerns about potential hidden interest or fees.
- Cons: Opaque pricing, potential for additional fees not evident initially, unclear terms for partial payments.
- Direct Airline Booking: Airlines typically provide a clear, itemized breakdown of the fare, taxes, and any additional charges e.g., baggage, seat selection before you confirm your purchase. The total cost is upfront, with no surprises.
- Pros: Transparent pricing, full cost displayed clearly, no hidden fees.
Flexibility and Changes/Cancellations
- Flightsandtours.co.uk: States “easy hassle free booking and cancellation process” but lacks a published, detailed cancellation policy on their website. Any changes or cancellations would likely involve contacting their customer service, and the terms would be subject to both the airline’s policy and any additional administrative fees charged by Flights and Tours LTD. This can complicate the process and potentially limit refunds.
- Cons: Ambiguous cancellation terms, reliance on third-party intervention for changes, potential for additional agency fees.
- Direct Airline Booking: Changes and cancellations are handled directly with the airline. Their policies are usually clearly published on their website, making it easier to understand your options, associated fees, or refund eligibility. In many cases, airlines offer more flexibility or better credit options when you book direct, especially for higher fare classes.
- Pros: Clear, published policies, direct communication with the service provider, often more flexible terms.
Customer Support and Problem Resolution
- Flightsandtours.co.uk: Provides a phone number and email for contact. However, there’s no indication of 24/7 support or comprehensive self-service options like a detailed FAQ. If issues arise e.g., flight delays, cancellations by the airline, booking errors, you would need to go through Flights and Tours LTD to resolve them.
- Cons: Limited customer support channels, potential for delays in resolving issues due to intermediary, lack of self-service resources.
- Direct Airline Booking: Airlines typically offer multiple customer support channels, including 24/7 phone lines, live chat, and comprehensive FAQ sections. In case of flight disruptions, you can directly interact with the airline to rebook, claim compensation, or get real-time updates.
- Pros: Direct access to airline support, faster problem resolution, more comprehensive self-service options.
Value-Added Services and Loyalty Programs
- Flightsandtours.co.uk: Focuses primarily on offering flights and packages. There’s no mention of loyalty programs or exclusive benefits for repeat customers through their platform.
- Cons: No loyalty benefits tied to the booking platform.
- Direct Airline Booking: Booking directly allows you to accrue loyalty points e.g., frequent flyer miles with the airline, which can be redeemed for future flights, upgrades, or other benefits. Airlines often offer exclusive deals, early access to sales, or preferred seating to their direct customers.
- Pros: Earn loyalty points, access to exclusive airline deals and benefits, better recognition as a valuable customer.
In summary, while flightsandtours.co.uk may offer initial competitive “starting from” prices, booking directly with an airline generally provides superior transparency, control, and peace of mind, especially when considering potential changes, cancellations, or issues during travel. Tvatech.co.uk Reviews
For a more direct and reliable experience, going straight to the source is often the better path.
Encouraging Beneficial Travel and Alternatives
While online travel agencies like flightsandtours.co.uk offer convenience, it’s essential for us to always seek out beneficial and ethically sound ways to travel.
Our journeys should enrich us, connect us with creation, and be free from any involvement in financial practices that are not permissible, such as interest Riba.
Purposeful and Mindful Travel
Travel should be seen as an opportunity for growth, reflection, and connection.
- Spiritual Journeys: Prioritize travel for spiritual purposes, such as performing Umrah or Hajj, or visiting places of historical and religious significance.
- Benefit: Deepens faith, provides immense spiritual reward.
- Family Bonds: Utilize travel to spend quality time with family, visiting relatives, or creating shared experiences that strengthen kinship ties.
- Benefit: Fosters strong family relationships, creates lasting memories.
- Learning and Exploration: Travel to learn about different cultures, historical sites, and natural wonders, broadening one’s understanding of the world.
- Benefit: Increases knowledge, promotes humility, and appreciation for diversity.
- Volunteering and Giving Back: Consider travel that involves charitable work or volunteering, contributing positively to communities.
- Benefit: Fulfills social responsibility, provides a sense of purpose beyond personal gain.
Ethical Financial Practices in Travel
Avoiding Riba interest is paramount in all financial dealings, including travel bookings. Sport-greifenberg.de Reviews
- Save and Pay Cash: The most straightforward way to avoid Riba is to save the full amount required for your trip and pay for all expenses upfront. This ensures you are not incurring debt or dealing with interest-based payment plans.
- Action: Create a dedicated travel savings fund.
- Benefit: Financial peace of mind, avoids prohibited transactions.
- Halal Financing Options if necessary: If large expenses are unavoidable and immediate cash payment is not feasible, explore truly Shariah-compliant financing options. These are designed to avoid interest by using alternative structures like Murabaha cost-plus financing or Ijarah leasing. Always consult with a knowledgeable scholar to ensure the arrangement is genuinely permissible.
- Action: Research and verify certified Islamic financial institutions.
- Benefit: Adherence to ethical financial principles.
- Transparent Direct Bookings: When booking flights and accommodations, prioritize direct bookings with airlines and hotels. This reduces layers of third-party involvement and allows for a clearer understanding of terms and conditions, ensuring no hidden interest charges are embedded.
- Action: Utilize official airline/hotel websites.
- Benefit: Greater control, transparency, and clarity on costs.
Simplicity and Moderation in Travel
Avoid extravagance and unnecessary spending.
- Focus on Experience, Not Luxury: Prioritize the experiences, learning, and spiritual benefits of travel over excessive luxury or status symbols.
- Action: Choose accommodations and travel methods that are comfortable but not lavish.
- Benefit: Encourages humility, avoids wastefulness.
- Pack Light and Smart: Reduce unnecessary baggage and focus on essentials, which can also save on baggage fees.
- Action: Create a minimalist packing list.
- Benefit: Practicality, cost-saving, and ease of movement.
By adopting these principles, our travels can become a source of immense benefit, in line with our values, and contribute to a more fulfilling and purposeful life.
Maximizing Value and Avoiding Pitfalls
Navigating the world of online travel agencies requires a keen eye and a strategic approach, especially when seeking both value and ethical soundness.
Beyond the initial price, understanding the nuances of how these platforms operate is crucial to avoid common pitfalls.
Beyond the Headline Price: Understanding True Cost
The “starting from” price is just the entry point. Vehicleclips.co.uk Reviews
Savvy travelers always look deeper to understand the total cost before committing.
- Investigate All Fees: Before clicking “book,” ensure you’ve accounted for all potential charges:
- Baggage Fees: Many low-cost fares exclude checked luggage. Verify both weight and number of bags.
- Seat Selection Fees: Often, choosing a seat is an additional cost.
- Payment Processing Fees: Some platforms add a surcharge for specific payment methods.
- Airport Taxes & Surcharges: While usually included in the final displayed price, it’s good to know these components.
- Currency Conversion: If prices are displayed in a foreign currency, be aware of exchange rates and potential conversion fees charged by your bank or the payment processor.
- Dynamic Pricing: Be aware that prices on travel websites are highly dynamic. They can change within minutes based on demand, time of day, and even your browsing history. Clearing your browser’s cookies or using incognito mode can sometimes show different prices.
The Importance of Reading the Fine Print
This cannot be stressed enough.
The terms and conditions T&Cs are where the critical details reside, particularly concerning changes, cancellations, and refunds.
- Cancellation Policy: This is paramount. Understand:
- Refund Eligibility: Is the ticket refundable at all? Many economy tickets are non-refundable.
- Cancellation Window: What is the deadline for cancellation?
- Fees: What are the cancellation fees charged by the airline and by the travel agency?
- Refund Method: Will you receive cash, a voucher, or airline credit?
- Change Policy: Life happens. Understand:
- Change Fees: How much does it cost to change dates, times, or routes?
- Fare Difference: Will you have to pay the difference in fare if the new flight is more expensive?
- Restrictions: Are there any blackout dates or specific conditions for changes?
- Documentation: Always save a copy of your booking confirmation, itinerary, and the specific terms and conditions applicable at the time of your booking. This documentation is your primary reference in case of any disputes.
Customer Service Effectiveness
The true test of a travel provider often comes when something goes wrong.
- Accessibility: How easy is it to reach customer support? Are there multiple channels phone, email, live chat? Are their operating hours convenient for your time zone?
- Responsiveness: How quickly do they respond to inquiries and resolve issues?
- Issue Resolution: Do they have a clear process for handling complaints, rebookings, or refund requests? Look for reviews that specifically mention their customer service during difficult situations.
- Language Support: If traveling internationally, consider if their support can communicate effectively in languages you understand.
By diligently examining these aspects, travelers can make more informed decisions, mitigate risks, and ensure their travel experiences are as smooth and hassle-free as possible, aligning with principles of financial prudence and clarity. Sleepco.nz Reviews
FAQ
Is flightsandtours.co.uk a legitimate travel agency?
Based on checking the website, flightsandtours.co.uk presents itself as an online travel agency.
While it displays contact information and claims to offer “hassle free” services, a comprehensive assessment of its legitimacy would require further investigation into its business registration, customer reviews on independent platforms, and verifiable industry accreditations beyond what is readily available on its homepage.
What destinations does flightsandtours.co.uk specialize in?
Based on looking at the website, flightsandtours.co.uk appears to specialize in flights to African destinations, prominently featuring deals to cities like Douala, Entebbe, Khartoum, Kinshasa, Lilongwe, Lusaka, Accra, Abidjan, Bujumbura, Freetown, Livingstone, Mombasa, Port Harcourt, and Cairo.
It also lists popular destinations in Asia, America, Europe, Far East, and the Middle East.
How can I contact flightsandtours.co.uk customer service?
Based on looking at the website, you can contact flightsandtours.co.uk customer service via phone at 02036171706 or by email at [email protected]. These contact details are prominently displayed in the website’s header. Klightingsupplies.co.uk Reviews
Does flightsandtours.co.uk offer package deals flights + hotels?
Based on looking at the website, flightsandtours.co.uk primarily highlights “flights” and “tours,” and mentions “tour packages” in its “Why Choose Us” section.
However, the prominent deals are for flights, and it’s not immediately clear if comprehensive flight + hotel packages are a core, easily searchable offering or if “tours” refer to flight-inclusive packages.
What payment methods does flightsandtours.co.uk accept?
Based on looking at the website, flightsandtours.co.uk mentions a “partial payment plan,” indicating that it accepts staggered payments.
However, the specific types of payment methods accepted e.g., credit cards, debit cards, bank transfers are not explicitly detailed on the homepage.
What is the “partial payment plan” offered by flightsandtours.co.uk?
Based on looking at the website, the “partial payment plan” allows customers to book their flight with an initial deposit. Bbc.com Reviews
The website states, “You can book your flight with partial payment plan as well.” However, detailed terms and conditions, including any potential interest, fees, or penalties associated with this plan, are not disclosed on the homepage.
How transparent is flightsandtours.co.uk with its pricing?
Based on looking at the website, flightsandtours.co.uk uses “starting from” prices e.g., “Flights to Lagos Starting From £480/Person” and percentage discounts.
A detailed breakdown of taxes, fees, and surcharges that contribute to the final price is not readily available on the homepage, which can lead to a less transparent pricing experience compared to platforms that show all costs upfront.
Can I cancel my flight booking with flightsandtours.co.uk online?
Based on looking at the website, there is no explicit online portal or clear instructions provided for cancelling a flight booking directly through the website.
The website mentions an “easy hassle free booking and cancellation process” but directs users to contact them for assistance.
What is flightsandtours.co.uk’s refund policy?
Based on looking at the website, a detailed refund policy is not published on the flightsandtours.co.uk homepage.
The website mentions “easy hassle free… cancellation process” but provides no specific terms, conditions, or timelines for refunds.
Customers would need to contact their customer service directly to inquire about their refund eligibility and process.
Does flightsandtours.co.uk charge cancellation fees?
Based on looking at the website, while a detailed cancellation policy is not available, it is common for travel agencies and airlines to charge cancellation fees.
It is highly probable that flightsandtours.co.uk or the underlying airline would impose fees, but the specific amounts are not disclosed on their homepage.
How does flightsandtours.co.uk compare to direct airline bookings?
Based on looking at the website, flightsandtours.co.uk acts as an intermediary, offering aggregated deals, while direct airline bookings provide full transparency on fare rules, direct customer service, and often access to loyalty programs.
Flightsandtours.co.uk may offer initial low “starting from” prices, but direct airline bookings generally provide more control and clarity on all aspects of the booking and travel.
Are there any hidden fees with flightsandtours.co.uk bookings?
Based on looking at the website, the lack of a detailed pricing breakdown on the homepage means that initial “starting from” prices may not include all taxes, fees, or surcharges.
This creates a potential for additional costs to appear during the booking process, which could be perceived as “hidden” if not explicitly disclosed beforehand.
Does flightsandtours.co.uk offer 24/7 customer support?
Based on looking at the website, flightsandtours.co.uk provides a phone number and email for contact, but there is no mention or indication on their homepage that they offer 24/7 customer support.
Can I earn airline loyalty points when booking through flightsandtours.co.uk?
Typically, when booking through a third-party online travel agency like flightsandtours.co.uk, the ability to earn airline loyalty points e.g., frequent flyer miles depends on the specific airline’s policy and the fare class booked.
It is often more reliable to earn points when booking directly with the airline, and this is not explicitly guaranteed or mentioned on the flightsandtours.co.uk website.
What information do I need to book a flight on flightsandtours.co.uk?
Based on looking at the website, the “How It Works?” section outlines a “SEARCH – SELECT – BOOK” process, indicating that you would need to provide origin and destination, desired dates, and passenger details names, contact information to finalize a booking.
What should I do if my flight booked via flightsandtours.co.uk is cancelled by the airline?
Based on looking at the website, if your flight is cancelled by the airline, you would need to contact flightsandtours.co.uk’s customer service directly using their provided phone number or email 02036171706 or [email protected]. As the booking intermediary, they would be responsible for assisting you with rebooking or refund options according to the airline’s and their own policies.
Does flightsandtours.co.uk offer travel insurance?
Based on looking at the website, there is no mention or explicit offering of travel insurance on the flightsandtours.co.uk homepage.
Customers would likely need to arrange travel insurance independently.
Are the “Hot Deals” on flightsandtours.co.uk always available?
Based on looking at the website, “Hot Deals” are typically time-sensitive and subject to availability.
While flightsandtours.co.uk advertises specific percentage discounts and starting prices, these fares are often limited in quantity and may change or sell out quickly.
How does flightsandtours.co.uk ensure “lowest price” as claimed?
Based on looking at the website, flightsandtours.co.uk claims to offer “Lowest Price.” However, the website does not provide specific details on how this claim is guaranteed, such as a price match policy or a comparison methodology.
It is common for online travel agencies to make such claims, but users should always compare prices across multiple platforms and direct airline sites to verify.
How can I be sure my booking with flightsandtours.co.uk is confirmed?
Based on looking at the website, the “HOW IT WORKS?” section mentions “confirm booking details mentioned in ticket” as the final step.
After completing the booking process, you should receive a confirmation email with a booking reference number and e-ticket details.
It is always advisable to verify this confirmation directly with the airline using the provided reference number.
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