Based on checking the website, Eyekit.co.uk appears to be an online retailer specializing in a wide range of eyewear, including prescription glasses, sunglasses, and goggles for various activities and safety needs.
The site offers products for men, women, and even children, catering to fashion, sports, industrial, and domestic safety requirements.
Eyekit.co.uk presents itself as a comprehensive solution for optical needs, emphasizing prescription services and a diverse brand selection.
This review will delve into the various aspects of their offerings, focusing on what the website communicates regarding their products, services, and overall customer experience.
Eyekit.co.uk positions itself as a go-to platform for specialized eyewear.
Their emphasis on prescription options for a broad spectrum of products, from everyday glasses to sport-specific goggles, suggests a commitment to serving diverse customer requirements.
The website highlights key selling points such as free delivery over £100, a frame guarantee, easy returns, and the use of premium lenses, backed by over 20 years of experience in the field.
They also claim a partnership with ‘Out Of’ to sell their products in London, aiming to improve outdoor performance through science.
The extensive navigation and detailed information sections on prescriptions, lens options, and eyewear care aim to provide a self-service experience for potential buyers.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Eyekit.co.uk Review & First Look
Upon initial review, Eyekit.co.uk presents a clean, professional, and well-organized interface.
The navigation is intuitive, allowing users to easily browse categories like “Glasses,” “Sunglasses,” and “Goggles,” further segmented by gender and specific use cases such as “Sports Protective” or “Industrial & Domestic Safety.” This structured approach helps users quickly narrow down their search based on their specific needs.
The site prominently features calls to action for sales and new arrivals, drawing attention to potential deals.
The visual design is straightforward, with clear product imagery and concise descriptions.
While the site is functional, it doesn’t overwhelm with excessive animations or complex layouts, focusing instead on usability and information accessibility.
The emphasis on practical eyewear, rather than purely fashion-driven items, is clear from the product categories and branding showcased.
Initial Impressions of User Experience
- Navigation: The main menu is well-defined, with clear dropdowns for subcategories. This makes it easy to jump from “Men’s Glasses” to “Sports Brands” or “Prescription Glasses” without much effort.
- Aesthetics: The design is clean and functional, prioritizing product display and information over elaborate visuals. It feels professional and trustworthy, which is crucial for an online optical store.
- Responsiveness: The website appears responsive across different device types, ensuring a consistent user experience whether accessing from a desktop, tablet, or mobile phone. This is a critical factor for modern e-commerce platforms.
Key Sections and Their Accessibility
The website is logically divided into several key sections:
- Product Categories: Glasses, Sunglasses, Goggles, and Accessories are clearly distinct. Each category offers extensive sub-options, including men’s, women’s, and even youth/kids options for some product types.
- Prescription Information: A dedicated “Prescriptions” section provides detailed guides on how to order prescription eyewear, understand different packages, measure pupillary distance, and select lens options. This is vital for customers new to buying prescription eyewear online.
- Help & FAQs: A comprehensive “Help” section covers everything from ordering and delivery to returns, eye health, and general eyewear care. The FAQ section addresses common queries, which can significantly reduce customer support inquiries.
- Blog: The blog offers articles on eyewear care, eye health, and product tips, aiming to provide added value and establish Eyekit.co.uk as an authority in the eyewear space. Examples include articles on “Crystal Vision Coating” and “Tips to Help You Keep Your New Year’s Resolution” related to eye health.
Eyekit.co.uk Features
Eyekit.co.uk offers a robust set of features designed to facilitate the online purchase of specialized eyewear.
These features cater to both practical and informational needs, making the buying process more streamlined and informed.
Comprehensive Product Range
The product catalog is extensive, covering a wide array of eyewear types for different applications: Bookpublishcentre.com Reviews
- Glasses: Fashion/Leisure, Sports Brands, Sports Protective, Industrial & Domestic Safety, and Prescription Glasses.
- Sunglasses: Similar categories including fashion, sports, and prescription options.
- Goggles: Specialized goggles for swimming, skiing, snowboarding, diving, motorcross, sports performance, and industrial safety. Prescription goggle options, including clip-in inserts, are also available.
- Accessories: This section includes practical items like clip-in optical inserts, replacement lenses, anti-fog sprays, retaining bands, flip-up shades, lens cleaning kits, and cases. They even offer “Blue Block Screen Protectors,” catering to modern digital eye strain concerns.
Advanced Prescription Services
A standout feature is their comprehensive prescription service, which goes beyond standard vision correction:
- Direct into Frame vs. Clip-in: Eyekit.co.uk offers both direct glazing of prescription lenses into frames and clip-in optical inserts, particularly useful for sports and safety eyewear. This flexibility allows customers to choose the best option for their activity level and frame type.
- Glaze/Re-glaze Service: Customers can send their existing frames to Eyekit.co.uk for re-glazing with new prescription lenses. This is a cost-effective and sustainable option for those who love their current frames.
- Pupillary Distance PD Guide: The website provides clear instructions and a guide on how to measure one’s own pupillary distance, which is a critical measurement for accurate prescription lens placement.
- Lens Options Explained: They offer detailed explanations of various lens options, including different coatings e.g., anti-reflective, scratch-resistant, materials, and tints, helping customers make informed decisions based on their visual needs and lifestyle.
Customer Support and Information Resources
Eyekit.co.uk places a strong emphasis on providing information and support to its customers:
- Help & Guides: Extensive guides cover topics like “How to Choose a Prescription Package,” “Understanding Your Prescription,” and “How to Take Care of Your Eyewear.” These resources are designed to educate and empower customers.
- FAQs: A well-structured FAQ section addresses common questions about ordering, delivery, returns, prescriptions, and eye health.
- Contact Information: Clear contact details, including a phone number and email address, are provided for direct customer assistance.
- Order Tracking: Customers can track their orders, providing transparency and reducing anxiety about delivery times.
Eyekit.co.uk Pros
Eyekit.co.uk offers several advantages, particularly for those seeking specialized or prescription eyewear online.
Extensive Range of Specialized Eyewear
One of the most significant pros is the breadth and depth of their product offerings. Unlike general eyewear retailers, Eyekit.co.uk focuses heavily on niche areas:
- Sports Eyewear: They cater to a vast array of sports, from biking and skiing to and shooting. This specialization means they likely stock frames and lenses designed for specific performance and safety needs in these activities. For instance, their offering of “Prescription Goggles” for skiing and diving, often with clip-in options, is a strong point.
- Safety Eyewear: The inclusion of “Industrial & Domestic Safety” glasses and goggles underscores their commitment to practical and protective eyewear solutions, an area often overlooked by mainstream fashion-focused optical stores.
- Prescription Flexibility: The ability to get prescriptions for almost any type of eyewear they sell, coupled with options for direct glazing, clip-in inserts, and re-glazing existing frames, provides unparalleled convenience.
Detailed Educational Resources
Eyekit.co.uk excels in providing comprehensive information and educational guides:
- Demystifying Prescriptions: Their “Prescriptions” section breaks down complex optical terms and processes into easy-to-understand guides. This is particularly helpful for first-time online prescription eyewear buyers. For example, “How to Measure Your Pupillary Distance” empowers customers to accurately provide necessary information, reducing errors.
- Lens & Frame Guidance: Articles explaining “Lens Options Explained” and “Sports Utility Frames Explained” help customers make informed choices based on their lifestyle and vision requirements.
- Eye Health Information: The inclusion of articles on “Ten Tips For Healthy Eyes” or “Computer Vision Syndrome” shows a commitment to customer well-being beyond just selling products. While this blog provides general eye health information, for specific conditions, always consult a qualified medical professional.
Customer-Centric Policies
The website highlights several policies that are beneficial for customers:
- Free Delivery Over £100: This encourages larger purchases and adds value to the customer experience, making it more cost-effective for orders exceeding this threshold.
- Frame Guarantee: While specific details would need to be reviewed in their terms, a “Frame Guarantee” implies a commitment to product quality and customer satisfaction, offering peace of mind.
- Easy Returns: The “Easy Returns” policy suggests a hassle-free process for exchanges or refunds, which is crucial for online purchases where customers cannot physically try on items beforehand. This policy usually aligns with standard e-commerce best practices.
- Experience & Expertise: The claim of “Over 20 Years Experience” suggests a deep understanding of the eyewear industry, potentially translating to better product selection, quality control, and customer service.
Brand Variety
Eyekit.co.uk stocks a good selection of well-known brands across different categories, for example:
- Fashion Brands: Prada, Lacoste, Ray-Ban, Coach, Lipsy, Radley.
- Sports Brands: Oakley, Nike, Adidas, Julbo, Serengeti, Maui Jim.
- This variety ensures customers can find frames that suit their style preferences and functional needs, from high-end fashion to durable sports-specific options.
Eyekit.co.uk Cons
While Eyekit.co.uk offers many benefits, there are a few areas that could be perceived as limitations or areas for improvement, based on the information presented on their website.
Limited Visual Experience
Compared to some purely fashion-oriented eyewear sites, Eyekit.co.uk’s visual presentation, while functional, might not be as engaging:
- Lack of Virtual Try-On: The absence of a virtual try-on feature where users can upload a photo or use their webcam to see how glasses look on their face is a notable omission. This feature has become increasingly common in online eyewear retail and can significantly enhance customer confidence in their purchase.
- Fewer Lifestyle Images: While product images are clear, there are fewer lifestyle shots of people wearing the glasses in real-world settings. More such imagery could help customers visualize themselves wearing the products and better understand the fit and style.
- Static Design: The website design, while clean, is quite static. Incorporating more dynamic elements or interactive product views could elevate the user experience.
Potential for Overwhelm with Information
While the detailed guides are a significant pro, for some users, the sheer volume of information might be overwhelming: Bahlogisticsusa.com Reviews
- Prescription Complexity: While the guides are helpful, navigating the nuances of different prescription packages, lens options, and measurement techniques can still be daunting for a first-time buyer. A more interactive or simplified guided process could be beneficial.
- Niche Focus: While their specialization is a strength, it might mean that customers looking for very basic, budget-friendly, or purely fashion-driven eyewear without any specific sports or safety requirements might find the selection slightly less diverse for their particular needs compared to general optical retailers.
Price Transparency for Prescription Services
While they highlight premium lenses and value, specific pricing for prescription lens additions can be complex to ascertain without going through the full ordering process:
- Base Frame Price vs. Total Cost: The prices listed on product pages are for frames, but the final cost with prescription lenses, coatings, and specific features can vary significantly. While this is standard for prescription eyewear, a clearer upfront cost estimator or more transparent tiered pricing for common lens configurations might help.
- Comparison Difficulties: Without a straightforward pricing matrix for various prescription packages, it can be challenging for customers to compare their costs against competitors.
Eyekit.co.uk Alternatives
When considering alternatives to Eyekit.co.uk, customers typically look for other online retailers that offer a good selection of eyewear, competitive pricing, and reliable prescription services.
Here are a few categories of alternatives, focusing on their general offerings.
General Online Eyewear Retailers
These platforms offer a broad selection of prescription glasses and sunglasses, often with virtual try-on features and diverse price points:
- Zenni Optical: Known for highly affordable prescription glasses, Zenni offers a vast catalog and customization options. They are popular for budget-conscious buyers seeking multiple pairs.
- Warby Parker: Focuses on stylish, mid-range priced glasses with a home try-on program. They have a strong brand identity and charitable initiatives.
- GlassesUSA.com: Offers a wide range of designer and house brands, frequently running promotions. They also provide prescription sunglasses and contact lenses.
- EyeBuyDirect: Similar to Zenni, EyeBuyDirect provides affordable options with frequent sales and customizable lenses.
Specialized Sports Eyewear Retailers
For those specifically interested in sports or protective eyewear, these alternatives might offer a concentrated selection:
- SportRx: A leading online retailer specializing in prescription sports eyewear. They offer a highly curated selection of frames and lenses tailored for specific sports and activities, often with expert guidance.
- Wiggle: While primarily a general sports retailer, Wiggle often stocks a range of sports sunglasses and goggles from major brands, sometimes with prescription insert options.
- Safety Glasses USA: For purely industrial and domestic safety eyewear, this site focuses on ANSI-rated protective glasses and goggles, often with prescription options.
Local Opticians and Retail Stores
For those who prefer a hands-on experience, consulting local opticians or brick-and-mortar stores remains a strong alternative:
- Benefits:
- Personalized Fitting: Ability to try on frames in person and get professional adjustments.
- Expert Advice: Direct consultation with optometrists or dispensing opticians for precise measurements and recommendations.
- Immediate Support: Easier to resolve issues or get repairs.
- Comprehensive Eye Exams: Convenient for combining eyewear purchase with routine eye health check-ups.
- Drawbacks: Generally higher prices than online retailers, and selection might be limited compared to vast online catalogs.
When choosing an alternative, consider your primary needs: is it affordability, specialized sports performance, a wide fashion selection, or personalized in-person service? Eyekit.co.uk’s strength lies in its balance of comprehensive prescription services and specialized eyewear, making it a strong contender, but these alternatives offer different strengths.
How to Order from Eyekit.co.uk
Ordering from Eyekit.co.uk is designed to be a straightforward process, though it involves specific steps, particularly for prescription eyewear.
Based on the website’s structure and help guides, here’s a general outline of the ordering process:
1. Browse and Select Your Eyewear
- Navigate Categories: Start by browsing the main categories: Glasses, Sunglasses, or Goggles.
- Filter Options: Use the filters to narrow down your search. You can filter by:
- Gender: Men, Women, Youth, Kids, Babies.
- Category: Fashion/Leisure, Sports Brands, Sports Protective, Industrial & Domestic Safety.
- Brand: Select from a wide range of brands like Oakley, Prada, Ray-Ban, Nike, etc.
- Need Prescription: Yes/No toggle to immediately see relevant products.
- Sport Type: If you’re looking for sports eyewear, filter by specific sports like Biking, Skiing, Driving, etc.
- Product Pages: Click on a product to view detailed images, descriptions, available colors, and sizing information.
2. Add Prescription If Required
This is the most critical step for prescription eyewear: Neibacshop.com Reviews
- Select “Add Prescription” Option: On the product page, if it’s a prescription-eligible item, you’ll find an option to add your prescription.
- Choose Prescription Package: Eyekit.co.uk offers various prescription packages e.g., standard, thinned lenses, high-index. The website’s “How to Choose a Prescription Package” guide is essential here. You’ll need to select the appropriate package based on your prescription strength and desired lens features.
- Enter Prescription Details: You will be prompted to input your prescription values Sphere, Cylinder, Axis, Add for both eyes. You may also need to provide your Pupillary Distance PD. The site provides a guide on “How to Measure Your Pupillary Distance” if you don’t have it.
- Select Lens Coatings/Add-ons: Choose any desired lens coatings such as anti-reflective, scratch-resistant, anti-fog, or blue light filters. Tinting options for sunglasses will also be presented here.
- Upload/Email Prescription: For verification, you might have the option to upload a copy of your current prescription or email it to them later.
3. Add to Basket and Review Order
- Add to Basket: Once you’ve selected your frame, prescription if applicable, and any other options, add the item to your shopping basket.
- Review Basket: Before proceeding to checkout, review all items in your basket, ensuring the correct frames, prescription details, and quantities are listed. Double-check any added accessories.
4. Checkout and Payment
- Proceed to Checkout: Click the “Proceed to Checkout” button.
- Customer Information: You’ll be asked to provide your shipping address, billing address, and contact information.
- Shipping Method: Select your preferred shipping method. Note that free delivery is available for orders over £100.
- Payment Information: Enter your payment details. Eyekit.co.uk would typically accept major credit/debit cards. The website’s privacy policy will outline how your payment information is handled.
- Confirm Order: Review all details one final time, including total cost, and confirm your order.
5. Order Confirmation and Tracking
- Confirmation Email: You will receive an order confirmation email with your order number and details.
- Order Tracking: Use the provided order number on the “Order & Tracking” page or through the “Parcel Tracking” link to monitor the status of your shipment.
Following these steps, particularly paying close attention to prescription details and utilizing the guides provided, should ensure a smooth ordering experience on Eyekit.co.uk.
Eyekit.co.uk Pricing
Understanding the pricing structure on Eyekit.co.uk requires a look at both the frame costs and the added expense of prescription lenses and their various features.
Based on the website’s information, the pricing model is fairly standard for online optical retailers but requires attention to detail.
Frame Pricing
- Individual Frame Prices: Each frame, whether for glasses, sunglasses, or goggles, has its own listed price. These prices vary significantly based on the brand, material, and design complexity.
- For example, an entry-level frame might start from around £50-£70, while designer brands like Prada or Oakley can easily range from £150 to over £300 for frames alone.
- Sales and Promotions: Eyekit.co.uk frequently advertises sales and special offers, such as “Sale” sections and a “2 for £120” deal, which likely applies to specific frame selections. They also offer a “10% OFF YOUR FIRST ORDER” for signing up for updates. These promotions can significantly impact the final price.
Prescription Lens Pricing
This is where the pricing becomes more nuanced, as prescription lenses are an additional cost that varies based on several factors:
- Prescription Strength: Higher or more complex prescriptions e.g., strong astigmatism often require specialized lens types e.g., high-index lenses for thinning, which can be more expensive.
- Lens Material: Different lens materials e.g., polycarbonate, Trivex, high-index plastic have varying costs, impacting durability, weight, and optical clarity.
- Lens Coatings: Add-on coatings significantly influence the price:
- Anti-reflective AR coating: Reduces glare and improves clarity, a common and recommended add-on.
- Scratch-resistant coating: Enhances durability.
- UV protection: Standard for most lenses, but specific levels may vary.
- Anti-fog coating: Essential for sports goggles.
- Blue light filter: Increasingly popular for digital screen users.
- Lens Type:
- Single Vision: For distance or reading only, generally the most affordable.
- Bifocal/Varifocal Progressive: Lenses that correct both near and far vision, significantly more expensive due to their complex design. Eyekit.co.uk explicitly mentions “Varifocal Prescriptions” in their help guides.
- Customization: Specific types of prescription options, such as “Clip-in Prescription for Ski Goggles” or “Direct Clip Adaptors,” will have their own pricing structure.
Total Cost Estimation
To get an accurate estimate of the total cost, customers typically need to:
- Select a Frame: This determines the base price.
- Input Prescription Details: This allows the system to recommend or price suitable lens options.
- Choose Lens Package and Add-ons: Each selection e.g., thinning, AR coating, blue light filter adds to the cost.
Eyekit.co.uk’s strategy appears to be a tiered pricing model for lenses, where base lens costs are provided, and additional features are incrementally added.
While not explicitly detailed in a single table on the homepage, the “How to Choose a Prescription Package” and “Lens Options Explained” guides would likely elaborate on these price differences as the customer navigates the ordering process.
It’s crucial for customers to carefully review their selections during the prescription addition phase to understand the final price breakdown before checkout.
Eyekit.co.uk Shipping and Returns
Eyekit.co.uk emphasizes customer satisfaction through clear policies regarding shipping and returns.
Based on the information available on their website, they aim to provide a convenient and trustworthy experience for their customers. Celsiusplumbingandheating.com Reviews
Shipping Information
- Free Delivery: A key benefit highlighted on their homepage is “FREE DELIVERY OVER £100.” This incentivizes larger orders and adds value for customers.
- Delivery Information Page: They have a dedicated “Delivery Information” page, which would detail:
- Shipping Costs: For orders under £100, there would likely be a standard shipping fee. The exact amount would be specified on this page.
- Estimated Delivery Times: This page would provide expected delivery windows for different types of orders e.g., standard frames vs. prescription eyewear. Prescription orders typically take longer due to the custom nature of lens crafting.
- Tracking: The website explicitly mentions “Order & Tracking” and “Parcel Tracking” links, indicating that customers will receive tracking numbers to monitor their shipment’s progress.
- International Shipping: Information regarding whether they ship internationally, and associated costs or restrictions, would also be found here. Given the .co.uk domain, their primary focus is likely the UK, but international options may exist.
- Order Processing: The processing time for orders, especially those requiring prescription lenses, is an important detail usually outlined in the delivery information. This includes the time needed for lens grinding, fitting, and quality checks before dispatch.
Returns Policy
Eyekit.co.uk promotes “EASY RETURNS” on their homepage, suggesting a customer-friendly approach to unwanted or unsuitable purchases.
Their “Return Policy” page would contain the definitive details:
- Return Window: The typical timeframe within which customers can initiate a return e.g., 14, 30, or 60 days from receipt. This is standard practice in online retail.
- Conditions for Return:
- Unused and Original Condition: Products usually need to be returned in their original, unused condition, with all original packaging, cases, and accessories.
- Prescription Items: The return policy for custom-made prescription lenses can sometimes differ from non-prescription frames. Some retailers might offer a partial refund for lenses or a store credit, while others may allow full returns if there is a manufacturing defect or prescription error on their part. It’s crucial for customers to review Eyekit.co.uk’s specific policy on prescription returns.
- Return Process: Clear instructions on how to initiate a return, including:
- Contacting customer service via phone or email.
- Obtaining a Return Merchandise Authorization RMA number, if required.
- Packaging the items securely.
- Shipping instructions e.g., pre-paid label, customer responsible for return shipping costs.
- Refunds/Exchanges: Details on how refunds are processed e.g., original payment method and the timeframe for receiving them. Information on exchange procedures would also be available.
- Faulty or Incorrect Items: Specific procedures for returning items that are faulty, damaged, or incorrectly sent, ensuring customers are not penalized for issues beyond their control.
By clearly outlining these policies, Eyekit.co.uk aims to build trust and assure customers that they have options if a purchase doesn’t meet their expectations.
It’s always advisable for prospective buyers to review these specific pages thoroughly before making a purchase.
Eyekit.co.uk Customer Support
Eyekit.co.uk appears to place a strong emphasis on customer support, providing multiple avenues for assistance and a wealth of self-help resources.
This comprehensive approach aims to ensure customers can find answers to their questions and resolve issues efficiently.
Direct Contact Options
The website prominently displays direct contact methods, making it easy for customers to reach out:
- Phone Number: A clear phone number 07480 413 156 is provided, indicating direct telephonic support during business hours. This is often preferred by customers who need immediate assistance or want to discuss complex issues like prescription details.
- Email Address: An email address [email protected] is available for inquiries that are less urgent or require documentation like sending a prescription copy. Email allows for detailed queries and provides a written record of communication.
- Contact Us Page: A dedicated “Contact Us” page likely includes a contact form for direct submission of queries through the website, along with all contact details in one place.
Extensive Self-Help Resources
Eyekit.co.uk excels in providing a vast library of self-help content, designed to empower customers to find answers independently:
- Help Section: This comprehensive section acts as a knowledge base, covering a wide array of topics:
- Ordering Prescriptions: Detailed guides on “How to Choose a Prescription Package,” “How to Measure Your Pupillary Distance,” and “Prescription Packages Explained.” These are crucial for successful online prescription ordering.
- Eyewear Care: Tips on “How to Take Care of Your Eyewear” and “Cleaning Your Eyewear in Extreme Conditions.”
- Product Information: Articles like “About Glasses,” “About Sunglasses,” and “Sports Utility Frames Explained” provide deeper insights into their products.
- Frequently Asked Questions FAQs: A well-organized FAQ section categorized by topic Order/Delivery/Returns, Prescriptions, Frames, Lenses, Eye Health addresses common customer queries in a concise manner. This can often resolve issues without needing to contact support directly.
- Blog: While primarily informational, the blog can also serve as a support resource by providing tips and insights related to eyewear and eye health that might prevent common issues or answer underlying questions.
Trust and Assurance
The presence of robust customer support mechanisms contributes significantly to building trust with potential buyers:
- Transparency: Providing direct contact information and a comprehensive help section signals transparency and a willingness to assist customers.
- Expertise: The detailed nature of their guides on prescriptions and eye health indicates a level of expertise that customers can rely on, suggesting that their support staff would also be knowledgeable.
- User Empowerment: By offering tools like PD measurement guides and detailed explanations of lens options, they empower customers to make informed decisions and reduce the likelihood of errors, thereby improving satisfaction and reducing the need for post-purchase support for avoidable issues.
Overall, Eyekit.co.uk’s customer support framework appears to be well-structured, combining direct personal assistance with extensive self-service resources, which is ideal for an e-commerce platform dealing with customized products like prescription eyewear. Ekrcover.com Reviews
Frequently Asked Questions
What is Eyekit.co.uk?
Eyekit.co.uk is an online retailer specializing in a wide range of prescription glasses, sunglasses, and goggles for various uses, including fashion, sports, industrial safety, and domestic safety.
They offer products for men, women, youth, and children.
What types of eyewear does Eyekit.co.uk offer?
Eyekit.co.uk offers prescription glasses, non-prescription glasses, sunglasses fashion and sports, and specialized goggles for activities like swimming, skiing, diving, and motorcross.
They also provide industrial and domestic safety eyewear.
Can I get prescription lenses from Eyekit.co.uk?
Yes, Eyekit.co.uk specializes in prescription eyewear.
You can order prescription lenses for most of their glasses, sunglasses, and goggles, either directly fitted into the frame or as clip-in inserts.
How do I provide my prescription to Eyekit.co.uk?
You can provide your prescription by entering the details directly on their website during the ordering process, or by uploading/emailing a copy of your valid prescription.
What is Pupillary Distance PD and why is it important for ordering from Eyekit.co.uk?
Pupillary Distance PD is the distance between the centers of your pupils.
It is crucial for correctly positioning your prescription lenses in your chosen frames.
Eyekit.co.uk provides a guide on their website to help you measure your PD if you don’t have it. Greenwoodpublishinggroupinc.com Reviews
Does Eyekit.co.uk offer different lens options?
Yes, Eyekit.co.uk offers various lens options, including different materials e.g., high-index for thinner lenses, coatings e.g., anti-reflective, scratch-resistant, anti-fog, blue light filter, and types single vision, bifocal, varifocal/progressive.
Does Eyekit.co.uk offer free delivery?
Yes, Eyekit.co.uk offers free delivery on orders over £100 within the UK.
For orders below this amount, standard shipping fees apply.
What is Eyekit.co.uk’s return policy?
Eyekit.co.uk offers “Easy Returns.” Products typically need to be returned in their original, unused condition within a specified timeframe.
It’s recommended to check their dedicated “Return Policy” page for full details, especially concerning prescription items.
Can I return prescription eyewear to Eyekit.co.uk?
The return policy for prescription eyewear can vary.
While non-prescription items are generally easier to return, custom-made prescription lenses might have specific conditions for returns or exchanges, often covering manufacturing defects or prescription errors by the company. Always check their specific return policy page.
Does Eyekit.co.uk offer a frame guarantee?
Yes, Eyekit.co.uk advertises a “FRAME GUARANTEE.” The specific terms and duration of this guarantee would be detailed in their terms and conditions or on a relevant policy page.
What brands does Eyekit.co.uk carry?
Eyekit.co.uk carries a wide range of popular brands, including Oakley, Prada, Ray-Ban, Lacoste, Nike, Adidas, Maui Jim, and many more, across both fashion and sports categories.
Can I re-glaze my existing frame with new prescription lenses at Eyekit.co.uk?
Yes, Eyekit.co.uk offers a “Glaze/Re-glaze your frame” service, allowing you to send your own frames to them to have new prescription lenses fitted. Dividebuy.co.uk Reviews
Does Eyekit.co.uk offer virtual try-on?
Based on the website review, Eyekit.co.uk does not explicitly advertise a virtual try-on feature.
Customers rely on product images, descriptions, and sizing information to make their choices.
How do I track my order from Eyekit.co.uk?
Eyekit.co.uk provides an “Order & Tracking” section and “Parcel Tracking” links.
You will receive an order number in your confirmation email, which you can use to monitor the status of your shipment.
What kind of customer support does Eyekit.co.uk provide?
Eyekit.co.uk offers customer support via phone 07480 413 156 and email [email protected]. They also have extensive self-help resources, including a comprehensive Help section, FAQs, and a blog.
Are Eyekit.co.uk’s products suitable for specific sports?
Yes, Eyekit.co.uk specializes in sports eyewear, offering products designed for a wide range of activities such as biking, skiing, driving, flying, water sports, and target sports, often with specific features for performance and protection.
Does Eyekit.co.uk offer prescription inserts for sports goggles?
Yes, they offer “Clip-in Optical Inserts” and “Prescription Inserts for Ski & Snowboarding Goggles” as well as for goggles, providing prescription solutions for specialized sports eyewear.
How long does it take for prescription orders from Eyekit.co.uk to be delivered?
The exact delivery time for prescription orders will vary depending on the complexity of the prescription and lens options selected.
These details are typically provided on their “Delivery Information” page.
Can I get blue light blocking lenses from Eyekit.co.uk?
Yes, Eyekit.co.uk lists “Blue Block Screen Protectors” and likely offers blue light filtering as a lens coating option for their prescription glasses. Nilsdigital.com Reviews
Does Eyekit.co.uk have physical stores?
Based on the website’s description, Eyekit.co.uk operates primarily as an online retailer.
While they mention a partnership with ‘Out Of’ to sell products in London, the website itself is the main point of sale.
Leave a Reply