Exact.com Reviews

Based on looking at the website, Exact.com appears to be a robust cloud-based business software solution primarily aimed at Small and Medium-sized Enterprises SMEs and their accountants.

It focuses on providing tools for managing critical business numbers, ranging from accounting and financial management to ERP, HRM, and CRM processes.

The platform emphasizes gaining real-time insights to drive better business decisions, streamline operations, and facilitate growth.

For businesses seeking integrated software to centralize their data and improve efficiency, Exact.com presents itself as a comprehensive option with a significant user base, particularly in the Benelux region.

The platform positions itself as a market leader, offering industry-specific solutions and a promise of quick setup and impactful results.

With testimonials from various companies, it aims to build trust and demonstrate its ability to support businesses through different stages of development.

The core value proposition revolves around empowering businesses with data-driven insights and process automation, which can be invaluable for operational excellence.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Exact.com Review & First Look

Exact.com, at first glance, presents itself as a well-established and serious contender in the cloud business software space.

The website emphasizes its market leadership in the Benelux region, a strong indicator of its localized expertise and user base.

The focus is squarely on providing “numbers” to businesses, which translates into tools for financial management, ERP, HRM, and CRM.

This comprehensive suite suggests an integrated approach to business operations, aiming to eliminate data silos and improve efficiency.

A key highlight is the claim of over 150,000 businesses and accountants already utilizing their software. This figure, if accurate, speaks volumes about their market penetration and user trust. The site’s clean design and professional tone instill confidence, while the clear navigation points users towards their specific product needs. For any business leader, the promise of “real-time access to all of your key business data, anytime, anywhere” is a powerful motivator, implying improved decision-making capabilities and greater agility.

Initial Impressions and User Experience

The Exact.com website provides a straightforward and professional user experience.

• Clean Design: The layout is intuitive, making it easy to find information about their various solutions.
• Clear Value Proposition: The headline immediately communicates their core offering: cloud business software for SMEs and accountants.
• Evidence of Scale: The mention of “150,000 businesses and accountants” provides immediate credibility.
• Emphasis on Growth: The site consistently highlights how their software helps businesses grow, automate, and gain insights.

Target Audience and Niche

Exact.com clearly targets Small and Medium-sized Enterprises SMEs and the accounting firms that serve them.

Their solutions are designed for businesses looking to:

• Automate Core Processes: From accounting to CRM, they offer tools to streamline operations.
• Gain Financial Control: Emphasizing cost management and improved efficiency through numbers.
• Manage Growth: Providing scalable solutions that adapt as a business evolves.
• Industry-Specific Needs: They highlight offering tailored solutions, which is crucial for certain sectors.

This targeted approach allows them to develop specialized features and support that resonate directly with the challenges and opportunities faced by SMEs.

Exact.com Features

Exact.com offers a robust suite of cloud-based software designed to support various facets of business operations, providing a holistic approach to managing numbers and processes. Breathingspace.co.uk Reviews

Their product portfolio is structured around key business functions, aiming to provide comprehensive control and insight.

Financial Solutions

This is a core offering, designed to manage all financial aspects of a business, from basic accounting to complex international financial management.

• General Ledger and Accounting: Streamlined processes for daily transactions, ledger management, and financial reporting.
• Accounts Payable/Receivable: Automation of invoicing, payment processing, and reconciliation, reducing manual effort and errors.
• Cash Flow Management: Tools to monitor and forecast cash flow, crucial for liquidity and strategic planning.
• Budgeting and Forecasting: Capabilities to create detailed budgets, track performance against them, and generate financial forecasts.
• Multi-Currency and International Management: Support for businesses operating across borders, handling different currencies and international tax requirements. A real-world example of this is TRIGO, a client testimonial on their site, which highlights how Exact enabled them to “speak the same financial language worldwide.”

ERP Solutions

Exact’s Enterprise Resource Planning ERP solutions are designed to provide businesses with complete control over their processes and deep insight into business results. This integration is key to operational efficiency.

• Inventory Management: Real-time tracking of stock levels, managing purchasing, and optimizing inventory turns. Van Wijngaarden, another client, praises how “inventory” is connected within a single system.
• Production Planning: Tools for scheduling production, managing bills of material, and optimizing manufacturing workflows. Agrifac Machinery noted how it makes “review or update your production plans” a “piece of cake.”
• Supply Chain Management: Integration of suppliers, purchasing, and logistics to ensure smooth operations from procurement to delivery.
• Project Management: Managing project lifecycles, tracking costs, resources, and timelines for project-based businesses.
• CRM Integration: Connecting sales, marketing, and customer service data with ERP for a unified customer view.

Accountancy Solutions

Exact positions itself as a leading software provider for forward-thinking accountants, offering tools tailored to their unique needs.

• Client Management: Centralized dashboards for managing multiple client accounts, streamlining communication and task management.
• Tax Compliance and Reporting: Automated generation of tax reports and ensuring compliance with local regulations.
• Audit Trail: Robust logging of all transactions and changes, providing transparency and facilitating audits.
• Collaboration Tools: Features that enable seamless collaboration between accountants and their business clients, fostering efficiency and data sharing.

Industry-Specific Solutions

Recognizing that different industries have unique requirements, Exact offers specialized solutions tailored to sectors such as:

• Manufacturing: Specific tools for complex production processes, quality control, and shop floor management.
• Wholesale & Distribution: Solutions for warehousing, logistics, order fulfillment, and complex pricing structures.
• Professional Services: Tools for time tracking, project billing, resource allocation, and client management for service-oriented businesses.
• Construction: Project-based accounting, job costing, and contract management specific to the construction industry.

These tailored offerings demonstrate Exact’s commitment to providing deep functionality beyond generic business software, addressing the nuances of various industries.

Exact.com Pros & Cons

When evaluating any business software, it’s essential to weigh its strengths against its potential drawbacks.

Based on the information presented on Exact.com, we can infer several advantages and considerations for prospective users.

Pros

Exact.com highlights several compelling benefits that could attract SMEs and accounting firms.

• Comprehensive Integration: One of the most significant advantages is the integration of various business functions—financial, ERP, HRM, and CRM—into a single cloud-based platform. This minimizes data silos, reduces manual data entry, and provides a unified view of business operations. As stated by Van Wijngaarden, a client testimonial, “everything is now connected and carried out within a single system. This works brilliantly for us.” This integration can lead to substantial efficiency gains, as seen with Tebodin, who reported a 20% reduction in reporting time.
• Real-time Data Access: The platform emphasizes “real-time access to all of your key business data, anytime, anywhere.” This is crucial for agile decision-making, allowing businesses to respond quickly to market changes, identify trends, and address issues proactively.
• Scalability and Growth Support: Exact.com explicitly states they have solutions “designed specifically for you, whatever stage of development your business is at.” This indicates their software is built to scale, supporting businesses as they grow without requiring a complete system overhaul.
• Market Leadership and User Base: Being a “business software market leader in the Benelux” with “more than 150,000 businesses and accountants” using their software lends significant credibility. This large user base often means a robust ecosystem, community support, and continuous product development.
• Industry-Specific Solutions: The availability of specialized solutions for various industries means businesses can get a more tailored fit for their specific operational needs, rather than having to adapt generic software.
• Ease of Setup and Use: The website claims their solutions are “easy to set up and use, allowing you to be up and running and gaining business advantage in record time.” This is a critical factor for SMEs with limited IT resources, enabling faster time-to-value.
• Strong Client Testimonials: The website features numerous testimonials from diverse clients like TRIGO, Van Wijngaarden, and Yogi Tea, which provides social proof and demonstrates successful implementations across different sectors.

Cons Potential Areas for Consideration

While Exact.com presents a strong case, some aspects might warrant further investigation or could be considered potential drawbacks for certain users. Immigrationtrust.co.nz Reviews

• Geographic Focus: The explicit mention of market leadership “in the Benelux” suggests a primary focus on this region. While cloud solutions are inherently global, businesses outside the Benelux might need to confirm the extent of localization, regulatory compliance, and local support availability for their specific country. For example, while their software may support multi-currency, the depth of tax compliance for, say, the US or Australian markets might require direct inquiry.
• Pricing Transparency: The website does not publicly display pricing information. This often means that pricing is customized based on specific business needs, modules, and user count. While this can be good for tailored solutions, it means potential users need to engage in a sales process to understand the cost, which can be a barrier for initial comparison.
• Implementation Complexity for Comprehensive ERP: While “easy to set up” is promised, implementing a full ERP solution that integrates accounting, HRM, and CRM can be complex for any business, regardless of the software. SMEs should be prepared for a dedicated implementation phase, potentially involving data migration, process re-engineering, and user training. The “record time” claim should be evaluated within the context of their specific business complexity.
• Cloud Dependency: As a cloud-based solution, reliability is dependent on internet connectivity and Exact’s server uptime. While modern cloud infrastructure is robust, businesses must have a reliable internet connection.
• Customization Limitations: While industry-specific solutions exist, the extent of deep customization for highly unique business processes might be limited by a standard SaaS Software as a Service model. Companies with extremely niche or proprietary workflows should investigate this aspect thoroughly.
• Learning Curve: Although it claims to be easy to use, any comprehensive business software will have a learning curve for new users, especially those migrating from legacy systems or manual processes. Training and user adoption efforts will be necessary.

In summary, Exact.com appears to be a powerful and reliable solution, particularly for SMEs in the Benelux region seeking integrated business software.

However, prospective users outside this core market, or those with highly specific customization needs, should conduct thorough due diligence to ensure it aligns perfectly with their operational requirements and budget.

Exact.com Alternatives

For businesses exploring cloud-based software solutions, Exact.com is a strong contender, but it’s wise to consider alternatives to ensure the best fit for specific needs, budget, and geographic location.

Here are some prominent alternatives to Exact.com, categorized by their typical strengths and target markets:

For Comprehensive ERP and Business Management

• SAP Business One:

  • Focus: A powerful, integrated ERP solution designed for SMEs, offering comprehensive functionality across financials, sales, purchasing, inventory, and production.
  • Strength: Highly customizable and scalable, with a vast ecosystem of partners and add-ons. Available on-premise and in the cloud.
  • Consideration: Can be more expensive and complex to implement than some other options, often requiring significant consulting.
  • Why it’s an alternative: Provides similar depth in ERP and financial management as Exact, often with greater global reach and industry-specific templates.

• Oracle NetSuite:

  • Focus: A true cloud-native, unified business management suite covering ERP, CRM, professional services automation PSA, and e-commerce.
  • Strength: Extremely scalable, designed for rapid growth, and offers real-time dashboards across all modules. Strong for businesses with international operations.
  • Consideration: Premium pricing and can be overwhelming for very small businesses due to its extensive features.
  • Why it’s an alternative: A direct competitor in providing a comprehensive, integrated cloud ERP solution for growing businesses.

• Microsoft Dynamics 365 Business Central:

  • Focus: An all-in-one business management solution for small and medium-sized businesses that helps connect finance, sales, service, and operations.
  • Strength: Seamless integration with other Microsoft products Office 365, Power BI, familiar user interface, and a large global partner network.
  • Consideration: Customization might require technical expertise, and licensing can become complex with many users or modules.
  • Why it’s an alternative: Offers similar ERP and financial capabilities, leveraging the Microsoft ecosystem for broader integration.

For Accounting and Financial Management

• Xero:

  • Focus: Cloud-based accounting software designed for small businesses and their advisors.
  • Strength: User-friendly interface, strong bank reconciliation, payroll integration, and extensive app marketplace.
  • Consideration: More focused on core accounting. larger businesses might need to integrate with separate ERP/CRM solutions for full functionality.
  • Why it’s an alternative: If a business primarily needs robust cloud accounting with good integrations, Xero is a leading choice.

• QuickBooks Online:

  • Focus: The industry standard for small business accounting, offering a range of features from invoicing and expense tracking to payroll and reporting.
  • Strength: Very popular, easy to use for non-accountants, huge community support, and extensive app ecosystem.
  • Consideration: Can become cumbersome for rapidly growing or complex businesses, and some advanced features require higher-tier plans.
  • Why it’s an alternative: A go-to for smaller SMEs seeking a user-friendly and widely supported accounting solution.

For Niche or Industry-Specific Needs

• Odoo: Dali-speakers.com Reviews

  • Focus: A suite of open-source business management software tools, including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory.
  • Strength: Highly modular and customizable, offering a wide range of apps. Available in a community free and enterprise paid version.
  • Consideration: Requires more technical expertise for setup and customization. support can be dependent on community or specific partners.
  • Why it’s an alternative: Offers significant flexibility and a wide range of integrated modules, similar to Exact, but with an open-source foundation.

• Sage Intacct:

  • Focus: Cloud financial management software specifically designed for finance professionals, offering strong multi-entity and multi-dimensional reporting.
  • Strength: Deep financial capabilities, strong for complex financial structures, and excellent for non-profit and professional services organizations.
  • Consideration: Primarily a financial management solution, so businesses needing deep ERP or manufacturing control might need integrations.
  • Why it’s an alternative: If the primary need is advanced financial management and reporting, Sage Intacct is a top-tier option.

When choosing an alternative, businesses should conduct a thorough needs analysis, considering:

• Specific modules required: Do you need full ERP, or primarily accounting and CRM?
• Industry specificity: Are there particular features crucial for your sector?
• Scalability: How much growth do you anticipate, and can the software grow with you?
• Budget: What is your budget for initial setup, licensing, and ongoing support?
• Integration ecosystem: How well does the software integrate with other tools you already use e.g., e-commerce platforms, payment gateways?
• Geographic presence and local support: Is local support crucial, and does the vendor have a strong presence in your region?

How to Cancel Exact.com Subscription

While Exact.com doesn’t explicitly detail its cancellation process on its public website which is common for B2B enterprise software, the cancellation of a business software subscription typically follows a standard procedure.

For any B2B SaaS, the process generally involves contractual agreements and direct communication.

Here’s a generalized approach to how one would typically cancel an Exact.com subscription, based on industry best practices for similar platforms:

1. Review Your Contractual Agreement

The absolute first step is to locate and review your original subscription agreement or contract with Exact.com.

This document will contain the definitive terms and conditions regarding cancellation, including:

• Notice Period: Most B2B software contracts require a specific notice period e.g., 30, 60, or 90 days before the renewal date. Failing to provide notice within this window could lead to automatic renewal and charges for another term.
• Cancellation Method: The contract will specify if cancellation must be in writing email or formal letter, through a specific online portal, or via a phone call to a dedicated department.
• Early Termination Clauses: Understand any penalties or obligations for early termination if you are canceling mid-contract. Some contracts may require payment for the remainder of the term or a pro-rated amount.
• Data Retention and Export: The agreement should detail Exact’s policy on your data after cancellation – how long it’s retained and how you can export it.

2. Contact Exact.com Support or Account Manager

Once you understand your contractual obligations, initiate contact with Exact.com.

• Primary Contact: If you have a dedicated account manager, sales representative, or customer success manager, this is your first point of contact. They are usually best equipped to guide you through the process and address any specific contractual nuances.
• Customer Support: If you don’t have a direct account manager, reach out to their official customer support channels. Look for contact information on their website, typically under “Contact Us” or “Support.”
• Method of Contact: Follow the method stipulated in your contract. If it requires written notice, send an email to their support or your account manager, explicitly stating your intent to cancel and citing your account details. Keep a record of all correspondence.

3. Provide Necessary Information

When contacting Exact.com, be prepared to provide:

• Your company name and account number.
• The name of the primary contact on the account.
• The specific Exact.com products/modules you wish to cancel.
• The effective date you wish for the cancellation to take place.

4. Data Export and Migration

Before your subscription officially ends, ensure you have exported all your critical business data from Exact.com. Fbxcapital.co.uk Reviews

• Utilize Export Features: Explore any built-in export functionalities within the Exact.com platform for financial data, customer records, inventory, etc.
• Request Assistance: If you encounter difficulties, ask Exact.com support for assistance in exporting your data in a usable format.
• Backup: Always back up your data to an external, secure location.

5. Confirm Cancellation

After initiating the cancellation process, it is crucial to receive a formal confirmation from Exact.com that your subscription has been terminated.

• Written Confirmation: Request an email or letter confirming the cancellation, the effective date, and that no further charges will be incurred.
• Monitor Billing: Keep an eye on your billing statements for a few cycles after the cancellation date to ensure no erroneous charges appear.

Important Considerations for Cancellation

• Timing: Be mindful of your contract’s renewal date and the required notice period. Missing this window can lead to automatic renewal for another term, resulting in significant unexpected costs.
• Data Integrity: Ensure all necessary data has been successfully migrated to an alternative system or securely archived before the cancellation becomes final. Losing historical financial or operational data can be highly detrimental.
• User Access: Understand when user access to the Exact.com platform will cease and communicate this to your team to avoid any disruptions.

Given the nature of business software, the cancellation process is a formal procedure designed to ensure compliance with contractual agreements and data security.

Direct communication with Exact.com’s dedicated teams will be the most effective way to navigate this process.

How to Cancel Exact.com Free Trial

Canceling a free trial for business software like Exact.com is generally a straightforward process, designed to allow users to opt-out without incurring charges.

The primary goal is to avoid being automatically converted into a paid subscriber once the trial period ends.

Here’s a typical guide to canceling an Exact.com free trial, based on standard practices for SaaS free trials:

1. Locate Trial Information

First, you need to identify the specifics of your free trial:

• Trial Start and End Dates: Check the welcome email you received when signing up for the trial. This email usually specifies the trial duration and the exact end date.
• Account Access: Ensure you can log in to your Exact.com trial account.

2. Identify Cancellation Method

Most free trials offer one of the following cancellation methods:

• Within the Trial Account: Look for a “Subscription,” “Billing,” “Account Settings,” or “Manage Plan” section within your Exact.com trial dashboard. There’s often a clear option to cancel the trial or prevent automatic renewal.
• Via Email: Some trials allow you to cancel by sending an email to a specific support address. Check your welcome email or the trial’s FAQ for this information.
• Through Customer Support: If you can’t find an obvious cancellation option, contacting Exact.com’s customer support directly is the next step.

3. Initiate Cancellation

• Online Portal Most Common:
  • Log in to your Exact.com trial account.
  • Navigate to your account settings, billing, or subscription management area.
  • Look for an option like “Cancel Trial,” “Disable Auto-Renew,” or “Manage Subscription.”
  • Follow the prompts to confirm your cancellation. You might be asked for feedback on why you’re canceling.
• Email or Phone Support:
  • If no online option is available, compose an email to Exact.com’s support team find their support email on the website. Clearly state that you wish to cancel your free trial before it converts to a paid subscription.
  • Include your account details e.g., username, registered email, company name.
  • If a phone number is provided, call their support line and inform them of your intent to cancel your trial.
  • Always keep a record of your communication e.g., save the email, note down the call date, time, and representative’s name.

4. Verify No Automatic Charges

This is a critical step to ensure you aren’t billed inadvertently:

• Confirmation Email: After canceling, you should receive a confirmation email from Exact.com stating that your trial has been canceled and you will not be charged. Save this email.
• Credit Card Statement: If you provided credit card details for the trial sometimes required for “no-commitment” trials to prevent abuse, keep an eye on your credit card statement for the next billing cycle to ensure no charges from Exact.com appear.

Important Tips for Free Trial Cancellation

• Cancel Before the Deadline: Do not wait until the last day of the trial. Give yourself a buffer of 24-48 hours in case you encounter technical issues or need to contact support.
• Understand Data Access After Cancellation: Once the trial is canceled, your access to the data you entered during the trial period may be terminated. If you populated the trial with real data you might need later, ensure you’ve exported it before canceling.
• No Obligation: A true free trial should not carry any financial obligation. If you are asked to pay anything to cancel a “free” trial, this is a red flag, and you should investigate further or reconsider using the service.

Canceling an Exact.com free trial should be a straightforward process, ensuring you can evaluate the software without financial risk. Ticketmaster.gr Reviews

Exact.com Pricing

Exact.com’s website does not publicly disclose specific pricing tiers or costs for its software solutions.

This is a common practice for B2B enterprise resource planning ERP and comprehensive business software providers, as pricing models are often complex and tailored to individual business needs.

Here’s an explanation of why Exact.com likely uses this approach and what factors typically influence the cost of such software:

Why Pricing Isn’t Publicly Listed

• Customization and Modules: Exact.com offers various solutions Financial, ERP, Accountancy, Industry-Specific. The price will vary significantly depending on which modules a business requires e.g., just accounting vs. full ERP with manufacturing and HRM.
• Number of Users: Software licensing often scales with the number of active users. A business with 10 users will pay less than one with 100 users.
• Business Size and Complexity: Larger businesses with more complex processes, higher transaction volumes, or specific industry requirements will naturally require a more robust and thus more expensive package.
• Deployment Model: While Exact emphasizes cloud, there might be nuances e.g., private cloud options that affect pricing.
• Add-ons and Integrations: Any additional features, third-party integrations, or custom development can add to the overall cost.
• Support and Training: Different levels of support e.g., premium 24/7 support vs. standard business hours, implementation services, and training packages can significantly impact the total investment.
• Competitive Strategy: Not displaying prices publicly allows vendors to maintain flexibility in negotiations and adapt to competitive bids. It also encourages direct engagement with their sales team, giving them an opportunity to understand a prospect’s needs and highlight value.

Factors That Influence Exact.com’s Potential Pricing

Based on industry standards for business software, Exact.com’s pricing would likely be influenced by:

• Core Software License Fees: This is the base cost for accessing the software, often charged monthly or annually per user or per module.
  • Example: A base financial module for 5 users might have a specific per-user per-month fee.
• Module-Specific Costs: Each additional module e.g., CRM, HRM, Manufacturing would add to the overall cost.
  • Example: Adding an ERP module for inventory and production would incur separate charges.
• Implementation Fees: The cost of setting up the software, migrating data, configuring settings, and integrating with existing systems. This is often a one-time fee but can be substantial depending on complexity.
  • Data Point: For a mid-sized ERP implementation, these fees can range from 50% to 200% of the software’s annual licensing cost.
• Training Costs: Fees for training users on how to effectively use the software. This can be on-site, remote, or self-paced, each with different cost implications.
• Customization and Development: If a business requires specific features not available out-of-the-box, or bespoke integrations, there will be charges for development work.
• Support and Maintenance Fees: Ongoing costs for technical support, software updates, and bug fixes. This is often a percentage of the annual license fee.
• Data Storage: For cloud solutions, there might be charges based on the volume of data stored, especially for large organizations.

How to Get a Quote

To get accurate pricing for Exact.com, a business would need to:

1. Contact their Sales Team: The most direct way is to fill out a contact form on their website or call their sales department.
2. Provide Detailed Requirements: Be prepared to discuss:
   • Your company size and industry.
   • The specific business challenges you want to solve.
   • Which Exact.com products/modules you are interested in.
   • The estimated number of users.
   • Any specific functionalities or integrations required.
   • Your approximate budget.
3. Request a Detailed Proposal: Ask for a comprehensive quote that breaks down licensing, implementation, training, and ongoing support costs.

While the lack of public pricing requires an extra step, it allows Exact.com to craft a solution and associated cost that is precisely tailored to a business’s unique operational needs and long-term goals.

For businesses investing in mission-critical software, this consultative approach is often preferred over generic pricing models.

Exact.com vs. Competitors

When evaluating Exact.com, it’s insightful to compare it against its key competitors in the business software market.

While Exact.com positions itself strongly in the Benelux region, its offerings align with broader industry trends in ERP, financial management, and CRM.

The primary distinctions often lie in market focus, ecosystem, and specific feature sets. Klattermusen.com Reviews

Exact.com vs. SAP Business One

• Exact.com:
  • Strengths: Strong focus and market leadership in the Benelux region, integrated cloud solutions for SMEs covering financials, ERP, HRM, CRM. Emphasizes quick setup and ease of use for rapid business advantage. Good for businesses wanting a comprehensive solution within a well-established regional ecosystem.
  • Focus: SMEs, particularly those in the Benelux, looking for a unified cloud platform.
  • Strengths: Global reach and brand recognition, highly customizable ERP for SMEs, robust functionality across all core business areas finance, sales, purchasing, inventory, production. Vast partner network for industry-specific add-ons. Available both on-premise and cloud.
  • Focus: Global SMEs, often with more complex or specialized industry needs, seeking a highly adaptable and mature ERP system.
• Key Differentiator: While both offer comprehensive ERP, SAP Business One has a broader global footprint and deeper customization capabilities, often coming with a higher implementation cost and complexity. Exact.com might offer a more streamlined, “ready-to-go” cloud experience for its target market.

Exact.com vs. Oracle NetSuite

*   Strengths: Integrated cloud platform, strong regional focus, proven track record with a significant user base. Aims for ease of use and quick impact for SMEs.
*   Focus: SMEs in the Benelux, seeking a holistic and reliable cloud solution.
*   Strengths: True cloud-native, unified suite of ERP, CRM, PSA, and e-commerce functionalities from a single database. Built for rapid growth and scalability, offering real-time visibility across all operations. Very strong for businesses with international operations and diverse business models.
*   Focus: Mid-market to large enterprises, and fast-growing businesses requiring a highly integrated and scalable cloud platform with global capabilities.

• Key Differentiator: NetSuite is generally considered more feature-rich and capable of handling larger scale and more complex global operations, often at a premium price point. Exact.com might be a more accessible and perhaps more cost-effective option for typical SMEs within its focus regions.

Exact.com vs. Microsoft Dynamics 365 Business Central

*   Strengths: Dedicated cloud solutions, strong regional presence, and a focus on streamlining financials, ERP, and related processes.
*   Focus: SMEs in the Benelux prioritizing integrated business software.
*   Strengths: Seamless integration with the broader Microsoft ecosystem Office 365, Power BI, Teams, familiar user interface for those accustomed to Microsoft products, strong financials and supply chain capabilities. Large global partner network.
*   Focus: SMEs already invested in Microsoft technologies, seeking a scalable all-in-one business management solution.

• Key Differentiator: The primary advantage of Business Central is its deep integration with Microsoft’s popular productivity tools, which can significantly enhance user adoption and workflow efficiency for Microsoft-centric organizations. Exact.com stands on its own merits as an integrated platform without relying on a larger ecosystem.

Exact.com vs. Xero/QuickBooks Online Core Accounting

*   Strengths: Offers full ERP capabilities beyond just accounting, including CRM, HRM, manufacturing, and project management. Designed for more complex business processes requiring deep integration.
*   Focus: SMEs needing an integrated, comprehensive business management system.

• Xero/QuickBooks Online:
  • Strengths: Highly user-friendly, excellent for core accounting needs invoicing, expense tracking, bank reconciliation, widely used by small businesses and their accountants. Strong app marketplaces for integrations.
  • Focus: Small businesses and freelancers primarily focused on accounting, often integrating with other specialized tools.
• Key Differentiator: Xero and QuickBooks Online are primarily accounting solutions, suitable for smaller businesses or those with simpler operational needs. Exact.com is a full-fledged ERP, offering a much broader and deeper set of functionalities for businesses that need to manage more than just financials.

Overall Competitive Stance: Exact.com thrives by offering a comprehensive, integrated cloud solution with a strong regional focus and a proven track record. Its competitive edge lies in providing a holistic approach to business management within a familiar ecosystem for its target market. While global players offer broader reach and deeper customization, Exact.com aims to deliver efficient and impactful solutions tailored to the specific needs of SMEs, emphasizing ease of use and rapid value realization. Businesses would choose Exact.com if they prioritize a strong regional partner with an integrated suite that can quickly streamline their core operations.

Frequently Asked Questions

What is Exact.com?

Exact.com is a cloud-based business software provider primarily serving Small and Medium-sized Enterprises SMEs and their accountants.

It offers integrated solutions for financial management, Enterprise Resource Planning ERP, Human Resources Management HRM, and Customer Relationship Management CRM.

Who is Exact.com designed for?

Exact.com is designed for SMEs across various industries and accounting firms that support them, particularly those looking to automate their financial, operational, and customer relationship processes to improve efficiency and facilitate growth.

Is Exact.com cloud-based?

Yes, Exact.com explicitly states that its software is cloud-based, allowing businesses to access their data and manage operations anytime, anywhere, with an internet connection.

What types of solutions does Exact.com offer?

Exact.com offers several categories of solutions: Financial solutions accounting, financial management, ERP solutions process control, business insights, Accountancy solutions for accounting firms, and various industry-specific solutions.

Can Exact.com help with financial management?

Yes, Exact.com provides comprehensive financial solutions ranging from basic accounting to international financial management, including tools for general ledger, accounts payable/receivable, cash flow management, and budgeting.

Does Exact.com offer ERP features?

Yes, Exact.com provides robust ERP solutions designed to give businesses control over their processes and insight into business results, covering aspects like inventory, production planning, and supply chain management.

Is Exact.com suitable for accounting firms?

Yes, Exact.com specifically states it offers the “number 1 software for forward-thinking accountants,” providing tools tailored to their needs for client management, tax compliance, and collaboration.

How many businesses use Exact.com?

Based on their website, more than 150,000 businesses and accountants are currently using Exact.com’s cloud-based software. Tolleybadges.co.uk Reviews

Does Exact.com offer industry-specific solutions?

Yes, Exact.com offers a range of industry-specific solutions designed to fully manage all business process needs for particular sectors.

Can Exact.com help improve business decisions?

Yes, Exact.com claims to enable better business decisions by providing real-time access to all key business data, accessible anytime and anywhere.

Is Exact.com easy to set up?

Exact.com states that their solutions are “easy to set up and use,” aiming to get businesses up and running and gaining business advantage in a record time.

Where is Exact.com primarily a market leader?

Exact.com is the business software market leader in the Benelux region Belgium, Netherlands, Luxembourg.

Does Exact.com integrate with other software?

While the website doesn’t explicitly list specific integrations, comprehensive ERP systems like Exact.com typically offer integration capabilities or APIs to connect with other business tools.

How can I get pricing information for Exact.com?

Exact.com does not publicly list its pricing.

To get a quote, you would need to contact their sales team directly and provide details about your specific business needs and requirements.

Can I get a free trial of Exact.com?

The website doesn’t explicitly promote a public free trial button, but it’s common for enterprise software to offer demos or trials upon request.

You would need to contact their sales or support team to inquire about trial availability.

How do I cancel an Exact.com subscription?

Canceling an Exact.com subscription typically involves reviewing your contractual agreement for notice periods and cancellation methods, then contacting your account manager or customer support in writing to formally request termination. Jonesandtomlin.co.uk Reviews

What should I do before canceling my Exact.com subscription?

Before canceling, you should review your contract, ensure you’ve exported all critical business data from the platform, and obtain written confirmation of your cancellation from Exact.com.

Are there alternatives to Exact.com?

Yes, there are many alternatives depending on your specific needs, such as SAP Business One, Oracle NetSuite, Microsoft Dynamics 365 Business Central for comprehensive ERP, or Xero/QuickBooks Online for core accounting.

Does Exact.com offer customer support?

While specific support channels aren’t detailed on the homepage, a company of Exact.com’s size and market position would undoubtedly offer various forms of customer support to its 150,000+ users.

Does Exact.com have client testimonials?

Yes, the Exact.com website features several client testimonials from various companies, including TRIGO, Van Wijngaarden, and Yogi Tea, highlighting their positive experiences with the software.