Evobike.no Reviews

Based on looking at the website Evobike.no, it appears to be a legitimate and established online retailer specializing in electric bicycles e-bikes and related accessories.

The site highlights its Swedish design origins, manufacturing in Portugal, and a strong emphasis on quality components from well-known brands like Shimano and Samsung.

They also claim to offer competitive pricing and have received favorable reviews in independent tests.

For anyone considering an e-bike, understanding the brand’s reputation, product offerings, and customer service is crucial, and this review aims to provide a comprehensive overview based on the information presented on their platform.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Evobike.no Review & First Look

Evobike.no immediately presents itself as a significant player in the Nordic e-bike market, boasting a long history and a strong commitment to quality.

The website’s design is clean and professional, instilling confidence from the outset.

They prominently feature claims of being “BEST I TEST!” from publications like Aftonbladet and Vi Bilägare, which, if verifiable, lend significant credibility.

Origins and Operational Scale

Evobike’s story begins in Norrtälje, Sweden, just north of Stockholm, where their main office and a substantial 5000 sq. meter warehouse are located.

This large operational footprint suggests a well-resourced and established company, capable of handling significant inventory and logistics.

Their production primarily takes place in Aveiro, Portugal, indicating an international supply chain that combines Swedish design expertise with European manufacturing.

Core Philosophy: Quality and Affordability

A recurring theme on Evobike.no is their dual commitment to quality and affordability. They explicitly state their philosophy: “Kvalitet til rett pris” Quality at the right price, aiming to make e-bikes accessible without compromising on performance or durability. This is a crucial selling point in a market where e-bikes can often come with a hefty price tag. They claim to achieve this by:

• Careful Component Selection: Utilizing components from “world-leading suppliers” such as Shimano drivetrain, Samsung and LG batteries, Tektro brakes, and Ananda motors. This focus on reputable brands suggests a commitment to reliability and performance.
• Streamlined Operations: By managing everything from “product development to customer service internally” and eliminating “unnecessary intermediaries,” they aim to reduce costs and pass those savings onto the consumer.
• Experience in Nordic Conditions: With “almost 20 years of experience,” their experts have designed bikes specifically to withstand the “tough Nordic conditions,” which is a significant factor for buyers in Scandinavia.

Evobike.no Features

Evobike.no highlights several key features that aim to differentiate their e-bikes and overall customer experience.

These features focus on product quality, customer support, and ease of purchase.

Diverse Product Range

The website showcases a variety of e-bike categories, catering to different rider needs and preferences. Lshauto.co.uk Reviews

This diversity is a strong feature, ensuring a broader appeal.

• Elsykkel Dame Women’s E-bikes: Suggests models designed with specific geometries or features suitable for female riders.
• Elsykkel Herre Men’s E-bikes: Standard e-bike models tailored for male riders.
• Cargo Cargo Bikes: Indicates they offer electric cargo bikes, popular for transporting goods or children, highlighting versatility.
• Trehjulssykler Tricycles: The inclusion of electric tricycles points to a broader market, potentially catering to those seeking more stability or with specific mobility needs.
• Sykkeltilbehør Bike Accessories: A common offering for any bike retailer, providing essential add-ons like helmets, locks, lights, and baskets.
• Reservedeler Spare Parts: Crucial for long-term ownership, ensuring customers can find replacement components for their bikes, which is a significant trust builder.

Customer-Centric Policies

Evobike.no emphasizes several policies designed to enhance the customer experience and build trust.

• 14-Day E-bike Trial: The offer to “Prøv elsykkel i 14 dager” Try the e-bike for 14 days is a significant advantage. This allows customers to test the bike in real-world conditions, alleviating concerns about suitability and comfort before committing to a purchase. This policy demonstrates confidence in their product.
• Market-Leading Guarantee Package: They claim to offer the “Beste garantipakken på markedet” Best guarantee package on the market. While specifics would need to be verified in their terms and conditions, this bold claim suggests a comprehensive warranty or service plan, offering peace of mind.
• Secure Payment Options: The mention of “Sikker betaling med Klarna” Secure payment with Klarna is a major plus. Klarna is a widely recognized and trusted payment service in Scandinavia and Europe, offering various flexible and secure payment methods, including “buy now, pay later” options.

Reputation and Endorsements

The website prominently displays claims of being “BEST I TEST!” from various sources.

While the exact test reports aren’t directly linked from the homepage, the repeated emphasis suggests a strong belief in their product’s performance.

• Aftonbladet and Vi Bilägare: These are reputable publications in Scandinavia, and endorsements from them carry significant weight.
• Trustpilot Integration: The inclusion of a Trustpilot section indicates that they actively solicit and display customer reviews, which is a transparent approach to building consumer confidence.

Evobike.no Pros & Cons

Based on the information presented on Evobike.no, we can outline several advantages and potential areas for consideration for prospective buyers.

Pros

• Strong Brand Credibility and Experience: With roots going back to 2006 and being part of Nordbutiker AB a company claiming over 200,000 satisfied customers, Evobike presents itself as a highly experienced and established player in the e-bike market. This long tenure often translates to better product development, customer support, and overall reliability.
• Focus on Quality Components: The explicit mention of partnerships with leading component manufacturers like Shimano, Samsung, LG, Tektro, and Ananda is a major advantage. These brands are industry standards for reliability and performance in bicycles and electronics. This ensures a higher quality build than bikes using generic or unknown parts.
• Tailored for Nordic Conditions: The statement that their bikes are “designed for å tåle de tøffe nordiske forholdene” designed to withstand tough Nordic conditions is a key differentiator for customers in the region. This implies robust construction, appropriate gearing, and potentially enhanced battery performance in colder climates.
• Competitive Pricing Strategy: Evobike’s philosophy of offering “kvalitet til rett pris” quality at the right price is compelling. By cutting out intermediaries and managing internal processes efficiently, they aim to provide premium features without the premium price tag. This could be a significant cost-saver for consumers.
• Customer-Friendly Policies:
  • 14-day trial period: The “Prøv elsykkel i 14 dager” policy significantly reduces purchase risk, allowing customers to ensure the bike meets their expectations in real-world usage.
  • “Best Guarantee Package on the Market”: While details need verification, this bold claim suggests comprehensive after-sales support and warranty, which is crucial for expensive items like e-bikes.
  • Secure Payment Options Klarna: Integration with a trusted payment provider like Klarna offers flexibility, security, and various payment plans, making purchasing more convenient.
• Positive Independent Test Results: The repeated claims of being “BEST I TEST!” from publications like Aftonbladet and Vi Bilägare if verifiable provide strong third-party validation of their product quality and performance.
• Extensive Product Range: Offering various e-bike types men’s, women’s, cargo, tricycles and essential accessories/spare parts caters to a wide demographic and supports long-term ownership.

Cons

• Limited Specificity on “Best Guarantee Package”: While the claim of the “Beste garantipakken på markedet” is attractive, the absence of immediate, detailed information on the homepage about what this package specifically entails e.g., warranty duration for frame, battery, components, service inclusions requires users to navigate deeper into the site’s terms and conditions.
• General Claims Without Direct Links to Test Reports: While the “BEST I TEST!” claims are prominent, the homepage does not provide direct, clickable links to the specific test reports from Aftonbladet or Vi Bilägare. This means potential customers need to actively search for these reviews themselves to verify the claims, which can be a minor inconvenience. Transparency through direct links would enhance credibility.
• Online-Centric Model Potential for Some: As an online retailer, the primary interaction is digital. While they have a large warehouse, customers cannot physically test ride bikes before purchase except for the 14-day home trial or receive in-person service as easily as with a local bike shop. For some, the tactile experience of a physical store might be preferred.
• Language Barrier for Non-Norwegian Speakers: The website is entirely in Norwegian, which naturally limits its accessibility for non-Norwegian speaking potential customers, even if they are in the Nordic region. This isn’t a “con” for their target market but worth noting for a broader international perspective.
• Reliance on Klarna for Payment: While Klarna is excellent for security and flexibility, it is the only specifically mentioned secure payment option on the homepage. While other options might exist at checkout, highlighting just one might give the impression of limited choices for some users.

Evobike.no Alternatives

For those exploring the e-bike market, it’s wise to consider alternatives to Evobike.no to ensure the best fit for individual needs and preferences.

The e-bike market is dynamic, with many established players and emerging brands.

Here are some categories of alternatives and examples:

Established Nordic E-bike Brands

Many Nordic countries have their own strong e-bike brands, often focusing on quality, design, and suitability for local conditions.

• Birk Sport Norway: A well-known Norwegian sports retailer that also carries a range of e-bikes from various international and local brands. They offer both online sales and physical stores, providing a blend of convenience and in-person service.
• Cycleurope AB Sweden, various brands: A major European bicycle manufacturer that owns several well-known brands like Monark, Crescent, and DBS. Many of these brands now offer electric models.
• Electra Global, with Nordic presence: Known for their comfortable, stylish cruiser-style bikes, many of which are now available as e-bikes. They often have a strong dealer network.
• Specialized, Trek, Giant Global Brands: These are global giants in the bicycle industry, with extensive e-bike lineups. They have strong dealer networks in the Nordics, offering extensive support, test rides, and servicing. While often higher priced, they offer cutting-edge technology and established reliability.

Direct-to-Consumer DTC Online Retailers

Similar to Evobike’s model, many companies operate primarily online, often aiming to cut costs by eliminating intermediaries. Lawarticle.in Reviews

• Rad Power Bikes Global: Known for robust, affordable, and often utilitarian e-bikes. They have a strong direct-to-consumer model and a loyal customer base.
• Lectric E-Bikes Primarily US-based, but indicative of trend: Another DTC brand focusing on value-for-money, often with folding e-bikes. While specific availability in Nordic countries varies, their model represents a strong online alternative.
• Local online marketplaces: Websites like Finn.no in Norway similar to Craigslist or eBay often feature both new and used e-bikes from private sellers and smaller dealers. While offering potentially lower prices, buyer beware and due diligence are essential.

Niche E-bike Specialists

Some brands focus on specific types of e-bikes or customer segments.

• Urban Arrow Cargo E-bikes: If cargo functionality is the primary need, specialized cargo e-bike brands like Urban Arrow offer premium, dedicated solutions.
• Riese & Müller Premium E-bikes: A German brand known for high-end, technologically advanced e-bikes, including cargo, touring, and urban models. They are often at the top end of the price spectrum but offer exceptional quality.

When considering alternatives, prospective buyers should assess factors such as:

• Budget: E-bikes range widely in price.
• Intended Use: Commuting, leisure, cargo, off-road.
• Desired Features: Battery range, motor power, suspension, integrated lights.
• Service and Support: Proximity to service centers, warranty length, availability of spare parts.
• Trial Period/Return Policy: Especially important for online purchases.
• Reviews and Reputation: Look beyond manufacturer claims to independent reviews and customer testimonials.

Ultimately, the “best” alternative depends on individual priorities.

Evobike.no positions itself as a strong contender, especially for those seeking a balance of quality, Nordic-specific design, and competitive pricing through an efficient online model.

How to Cancel Evobike.no Subscription

Based on the information available on Evobike.no’s homepage, there is no mention of a “subscription” service in the typical sense e.g., a monthly fee for bike usage or a service plan that renews automatically. Evobike.no primarily operates as an e-commerce platform selling electric bicycles and related accessories.

When a customer purchases a bike, it’s a one-time transaction.

Therefore, the concept of “canceling an Evobike.no subscription” as one might cancel a Netflix account or a gym membership doesn’t directly apply.

However, if “subscription” is being interpreted broadly to mean something like:

• Canceling an Order Before Shipment: If you have placed an order for an e-bike or accessories and wish to cancel it before it has been shipped, you would typically need to contact Evobike.no’s customer service as soon as possible.

  • Action: Look for a “Kundeservice” Customer Service or “Kontakt oss” Contact Us section on their website. They usually provide phone numbers, email addresses, or contact forms for such inquiries.
  • Key Information: Have your order number and personal details ready when you contact them. Be clear that you wish to cancel your order.
  • Timeline: The faster you act, the higher the chance of successful cancellation before shipping. Once an item has been shipped, it typically falls under their return policy.

• Canceling a Payment Plan e.g., Klarna: If you utilized a payment service like Klarna for your purchase, you might have agreed to a payment plan e.g., installments. While you would not “cancel” the purchase of the bike itself, you might need to understand the implications for your Klarna agreement if you return the bike or if the order is canceled by Evobike. Evosupplies.co.uk Reviews

  • Action: If your order is canceled or returned, Klarna is usually informed by the merchant Evobike.no, and your payment plan with Klarna will be adjusted or canceled accordingly. Always confirm this with both Evobike.no and Klarna.
  • Important Note: Do not simply stop paying Klarna without a confirmed cancellation or return, as this can negatively impact your credit.

• Unsubscribing from Marketing Emails/Newsletters: If you receive promotional emails from Evobike.no and wish to stop them, this is a standard unsubscribe process.

  • Action: Scroll to the bottom of any marketing email you receive from Evobike.no. You should find an “Unsubscribe” or “Avmeld nyhetsbrev” link. Clicking this link will typically remove you from their mailing list.

In summary, for any issues related to purchases or orders, the best course of action is to directly contact Evobike.no’s customer service using the contact information provided on their website. Based on their emphasis on customer service, they should be able to guide you through any order modification or cancellation process.

How to Cancel Evobike.no Free Trial

Based on the explicit information provided on the Evobike.no homepage, they offer a “Prøv elsykkel i 14 dager” Try the e-bike for 14 days policy, which functions similarly to a free trial period.

This is not a subscription service that needs to be canceled, but rather a return policy that allows you to return the product within 14 days if you are not satisfied.

To “cancel” this “free trial” i.e., return the e-bike within the 14-day period, you would typically follow these steps, which are standard for most e-commerce returns:

Step 1: Review Evobike.no’s Return Policy

Before initiating a return, it is crucial to fully understand their specific “Kjøpsvilkår” Purchase Terms or return policy. This document will outline:

• Eligibility Criteria: What condition the bike must be in e.g., original packaging, no significant damage, limited mileage.
• Return Window: Confirm the exact 14-day period starts from when you received the bike.
• Return Shipping: Who covers the return shipping costs. This can vary by retailer customer pays, or retailer provides a return label.
• Refund Process: How and when you can expect your refund to be processed.

Action: Navigate to the “Informasjon” section on the Evobike.no website and click on “Kjøpsvilkår” or a similarly named link. Read the relevant section carefully.

Step 2: Contact Evobike.no Customer Service

You must inform Evobike.no of your decision to return the e-bike within the 14-day trial period.

Do not just ship the bike back without prior communication.

• Method: Use their “Kundeservice” Customer Service contact options phone, email, or contact form.
• Information to Provide:
  • Your order number.
  • The date you received the bike.
  • State clearly that you wish to make use of your 14-day trial period and return the e-bike.
  • Briefly explain your reason for return, if required e.g., “The bike did not meet my expectations” or “It wasn’t the right fit”.

Action: Contact them promptly and keep a record of your communication e.g., save emails, note down call times and names of representatives. Donnay.com Reviews

Step 3: Prepare the E-bike for Return

Once Evobike.no’s customer service has confirmed the return process, you will need to prepare the bike for shipment.

• Original Packaging: Most retailers require products to be returned in their original packaging, or at least in packaging that provides adequate protection during transit.
• All Accessories: Ensure all original accessories, manuals, and components are included.
• Condition: The bike should be in excellent, like-new condition, consistent with a trial period. Excessive wear or damage may void the return policy.
• Cleaning: Give the bike a thorough clean before packing.

Action: Follow their packing instructions meticulously to avoid damage during return shipping, which could affect your refund.

Step 4: Arrange for Return Shipping

Evobike.no’s customer service will provide instructions for shipping the bike back. This might involve:

• Return Label: They may provide a pre-paid return shipping label.
• Courier Pick-up: They might arrange for a courier to pick up the bike from your address.
• Customer Arranged Shipping: You might be responsible for arranging and paying for the return shipping yourself. Given the size and weight of an e-bike, this can be costly, so clarify this point upfront.

Action: Ensure you use a trackable shipping method and keep the tracking number for your records.

Step 5: Await Refund

Once Evobike.no receives and inspects the returned e-bike, they will process your refund.

• Inspection: They will verify the condition of the bike against their return policy.
• Refund Timeline: Refunds are typically processed within a certain number of business days e.g., 5-10 business days after inspection. The refund will usually be issued back to the original payment method e.g., Klarna, credit card.

Action: Monitor your bank statement or Klarna account for the refund. If it takes longer than expected, follow up with Evobike.no customer service.

This 14-day trial offers a robust safety net for customers, allowing them to make an informed decision without significant financial risk, provided they adhere to the return guidelines.

Evobike.no Pricing

Based on the information on Evobike.no’s homepage, their pricing philosophy is centered around offering “Kvalitet til rett pris” Quality at the right price. While specific prices for individual models are not listed on the homepage, their strategy implies competitive pricing within the e-bike market, especially considering the quality components they use.

Pricing Strategy Insights

• Value Proposition: Evobike aims to differentiate itself by combining Swedish design, European manufacturing, and components from top-tier suppliers Shimano, Samsung, LG, Tektro, Ananda with a pricing structure that is more accessible than comparable premium brands.
• Cost Efficiency: They explicitly state their method for achieving this: “Ved å samarbeide med pålitelige underleverandører, eliminere unødvendige mellomledd og håndtere alt fra produktutvikling til kundeservice internt, kan Evobike tilby et bedre produkt til en lavere pris.” This means:
  • Direct Sourcing: Working directly with component suppliers.
  • Eliminating Middlemen: Cutting out distributors or agents that add markups.
  • In-house Operations: Managing product development, logistics, and customer service internally, which can be more cost-effective than outsourcing.
• “Lagersalg av 2024-modeller – opptil 33% rabatt”: This prominent banner indicates that Evobike regularly offers sales and discounts, particularly on previous year’s models. A “Lagersalg” warehouse sale with “up to 33% discount” suggests aggressive pricing strategies to move inventory and attract budget-conscious buyers. This is a common practice in the retail sector and can provide significant savings for consumers.
• Competitive Standing: Their claim of being “en av Nordens fremste leverandører av elektriske sykler” one of the Nordics’ foremost suppliers of electric bicycles and their success in independent tests Aftonbladet, Vi Bilägare at “prisgunstige” price-favorable levels reinforce their commitment to value.

What to Expect Regarding Price Range

While specific figures are not available on the homepage, one can infer the general price segments their bikes likely fall into:

• Entry-Level to Mid-Range with Premium Features: Given their emphasis on quality components and “affordable price,” Evobike bikes are likely positioned in the competitive mid-range segment, possibly starting from around NOK 15,000 – NOK 20,000 for basic models and going upwards of NOK 30,000 – NOK 40,000+ for more advanced or specialized models like cargo bikes or those with larger batteries and more powerful motors.
• Value for Money: The core promise is that for a given price point, Evobike provides a higher quality of components and build than many competitors in the same bracket. This makes their bikes attractive to those who want performance and reliability without paying top-tier brand prices.

Payment Flexibility

• Klarna: The mention of “Sikker betaling med Klarna” is a key aspect of their pricing and purchase process. Klarna offers various payment options, which can make the purchase of a high-value item like an e-bike more manageable for customers:
  • Pay Later: Delay payment for a period.
  • Installments: Spread the cost over several months.
  • Direct Payment: Pay in full at the time of purchase.

This flexibility in payment options, combined with their stated pricing philosophy and occasional sales, makes Evobike.no an attractive option for a wide range of e-bike buyers in the Nordic region. Betterbedcompany.co.uk Reviews

To find exact pricing, customers would need to navigate to the specific product pages on their website.

Evobike.no vs. Competitors

When evaluating Evobike.no, it’s beneficial to compare its offerings against other players in the e-bike market, particularly those with a significant presence in the Nordic region or operating on similar business models.

The key differentiators often lie in brand reputation, product focus, price points, and service models.

Evobike.no’s Strengths in Comparison

1. Value for Money Quality Components at Competitive Prices:

   • Evobike’s Edge: Their explicit strategy of “Quality at the right price” by cutting out middlemen and using reputable component suppliers Shimano, Samsung, LG is a strong selling point. They aim to provide features typically found in higher-priced bikes at a more accessible price point.
   • Vs. Premium Brands e.g., Specialized, Trek, Riese & Müller: These global giants often offer cutting-edge technology, extensive R&D, and very refined riding experiences. However, they come with a significantly higher price tag often NOK 40,000 – 80,000+ for comparable specs. Evobike competes by offering good quality that is sufficient for most users at a lower cost.
   • Vs. Budget Brands e.g., unknown online brands: Many very cheap e-bikes exist, often using generic components. Evobike distinguishes itself by using named, reputable components, which usually translates to better reliability, serviceability, and battery longevity than no-name alternatives.

2. Nordic-Specific Design and Experience:

   • Evobike’s Edge: Nearly two decades of experience designing bikes specifically for “tough Nordic conditions” snow, ice, hills, potentially colder battery performance is a major advantage for customers in the region. This implies robust frames, suitable gearing, and perhaps better weather sealing.
   • Vs. Global Brands: While global brands are adapted for various markets, they might not have the same singular focus on the unique challenges of the Nordic climate.
   • Vs. Other Nordic Brands: Other Nordic brands also cater to these conditions, so Evobike faces strong competition here, but their long history gives them credibility.

3. Customer-Centric Online Model:

   • Evobike’s Edge: The 14-day trial period and “best guarantee package” are significant trust builders for an online-first retailer. Secure payment via Klarna also adds confidence.
   • Vs. Traditional Bike Shops: Physical stores offer immediate test rides, in-person advice, and on-site servicing. Evobike compensates with its generous trial and potentially a more streamlined purchasing process.
   • Vs. Other DTC E-bike Brands e.g., Rad Power Bikes: Many DTC brands also offer trials and strong online support. Evobike stands out with its specific Nordic focus and established presence within the Nordbutiker AB group.

Areas of Potential Comparison Where Competitors Might Have an Edge

1. Physical Presence and Immediate Service:

   • Competitors’ Edge: Traditional bike shops and brands with extensive dealer networks like Specialized, Trek offer the ability to see, touch, and test-ride bikes before purchase. They also provide immediate local servicing, adjustments, and repairs.
   • Evobike’s Position: As an online retailer, Evobike relies on its 14-day trial and customer service for support. For complex repairs, customers might need to find local workshops or ship the bike back.

2. Cutting-Edge Technology and Innovation:

   • Competitors’ Edge: Top-tier brands often lead in developing the latest motor technologies, integrated smart features e.g., GPS, app connectivity, advanced suspension systems, and lighter frame materials.
   • Evobike’s Position: While Evobike uses quality components, their focus might be more on proven reliability and value rather than bleeding-edge innovation that drives up costs.

3. Specialized Niche Offerings:

   • Competitors’ Edge: Brands specializing in specific niches e.g., high-performance mountain e-bikes like Canyon, or dedicated urban cargo bikes like Urban Arrow might offer more tailored solutions for very specific use cases.
   • Evobike’s Position: Evobike offers a diverse range city, cargo, tricycles, but might not delve into the extreme performance ends of every category.

In conclusion, Evobike.no positions itself as a compelling choice for consumers in the Nordic region who are looking for a reliable, well-equipped e-bike at a competitive price, backed by a strong online retail experience and a good return policy. They effectively compete by offering a strong value proposition, leveraging their long history and efficient business model to deliver quality without the premium brand markups, making them a serious contender against both high-end and budget options. Afrohaircandy.co.uk Reviews

Frequently Asked Questions

Is Evobike.no a legitimate company?

Yes, based on the website’s information, Evobike.no appears to be a legitimate and established company.

They state they are part of Nordbutiker AB, have been operating since 2006, and claim to have served over 200,000 customers in the Nordics.

Where are Evobike e-bikes designed and manufactured?

Evobike e-bikes are designed and developed at their headquarters outside Stockholm, Sweden.

The production primarily takes place in a factory located in Aveiro, Portugal.

What kind of components does Evobike use in their e-bikes?

Evobike emphasizes using components from “world-leading suppliers” such as Shimano for drivetrain, Samsung and LG for batteries, Tektro for brakes, and Ananda for motors.

Does Evobike.no offer a trial period for their e-bikes?

Yes, Evobike.no offers a “Prøv elsykkel i 14 dager” Try the e-bike for 14 days policy, allowing customers to test the bike for two weeks before making a final decision.

How do I return an Evobike.no e-bike if I’m not satisfied with the 14-day trial?

To return an e-bike, you should contact Evobike.no’s customer service within the 14-day trial period.

They will provide instructions on how to prepare the bike for return and arrange for shipping.

Make sure to review their “Kjøpsvilkår” Purchase Terms for specific return requirements.

Does Evobike.no offer free shipping?

The homepage does not explicitly state “free shipping.” You would need to proceed to the checkout or check their “Kjøpsvilkår” Purchase Terms for information on shipping costs to your location. Ugandaimmigration.org Reviews

What payment methods does Evobike.no accept?

Evobike.no highlights “Sikker betaling med Klarna,” indicating that Klarna is a primary secure payment option.

Klarna typically offers various payment methods, including direct payment, pay later, and installment plans.

Are Evobike e-bikes suitable for Nordic weather conditions?

Yes, Evobike explicitly states that their e-bikes are “designed for å tåle de tøffe nordiske forholdene” designed to withstand tough Nordic conditions, implying they are built for durability in challenging climates.

Does Evobike.no have physical stores where I can try bikes?

Based on the website information, Evobike.no operates primarily as an online retailer with a large warehouse and office in Sweden.

There is no mention of physical retail stores for customers to visit.

What kind of guarantee or warranty does Evobike.no offer?

Evobike.no claims to offer the “Beste garantipakken på markedet” Best guarantee package on the market. For specific details on warranty duration and coverage, you would need to consult their “Kjøpsvilkår” Purchase Terms.

Can I buy spare parts for my Evobike e-bike from their website?

Yes, the website lists “Reservedeler” Spare Parts as one of their product categories, indicating that customers can purchase replacement components directly from Evobike.no.

Does Evobike.no sell cargo e-bikes?

Yes, Evobike.no features “Cargo” bikes as one of their product categories, indicating they offer electric cargo bikes.

Does Evobike.no have sales or discounts?

Yes, the homepage prominently features a “Lagersalg av 2024-modeller – opptil 33% rabatt” Warehouse sale of 2024 models – up to 33% discount, suggesting they regularly offer sales.

Is customer service available in English on Evobike.no?

While the website is entirely in Norwegian, you might be able to communicate with their customer service in English via email or phone, but this is not explicitly stated on the homepage. It’s best to confirm directly. D-nmart.co.uk Reviews

What is Nordbutiker AB?

Evobike.no is stated to be “En del av Nordbutiker AB,” which is described as a “leading actor within e-commerce for light electric vehicles.” This suggests Evobike is part of a larger group of online retailers specializing in similar products.

How long has Nordbutiker AB been in business?

Nordbutiker AB, the parent company of Evobike.no, has been delivering electric vehicles to customers throughout the Nordics since 2006.

Does Evobike.no offer electric tricycles?

Yes, the website lists “Trehjulssykler” Tricycles as a product category, indicating they sell electric tricycles.

Can I trust the “BEST I TEST!” claims on Evobike.no?

Evobike.no prominently displays claims of being “BEST I TEST!” from publications like Aftonbladet and Vi Bilägare.

While specific links to these tests are not on the homepage, these are reputable publications, and such endorsements generally add credibility.

It’s recommended to search for these reviews independently for verification.

How do I contact Evobike.no customer service?

You can typically find contact information such as phone numbers, email addresses, or a contact form under the “Kundeservice” Customer Service section on their website.

Does Evobike.no sell accessories like helmets or locks?

Yes, “Sykkeltilbehør” Bike Accessories is listed as a category, suggesting they sell a range of accessories that would likely include items like helmets, locks, lights, and other common bike add-ons.

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