Eviivo.com Review

Based on checking the website eviivo.com, it presents itself as an all-in-one property management platform designed to help hospitality businesses streamline operations and increase bookings.

The site highlights features such as a channel manager, property manager, website manager, payment manager, guest manager, promo manager, performance manager, and owner manager.

While the platform aims to automate various aspects of property management, a thorough review reveals certain aspects that require closer examination, especially concerning ethical considerations.

Overall Review Summary:

• Purpose: Property management software for hotels, B&Bs, vacation rentals, and campgrounds.
• Key Features: Channel management, booking engine, payment processing, guest communication, reporting, and owner management.
• Ethical Stance General: Deals with hospitality, which can include various types of establishments. While the core service of property management isn’t inherently problematic, the nature of all potential guest interactions or business models supported isn’t fully detailed.
• Transparency: Website provides a good overview of features and testimonials, but lacks immediate, clear pricing information.
• Ease of Use Claimed: Emphasizes simplicity and automation.
• Support: Claims 7-day-a-week support via live chat, web, and phone, with a 24/7 AI-powered assistant.
• Verdict: While the platform offers comprehensive tools for property management, the lack of explicit ethical guidelines regarding the types of properties or guest activities it facilitates is a notable omission. For individuals and businesses seeking truly ethical and permissible operations, this vagueness can be a concern.

The detailed explanation of eviivo.com focuses on its integrated suite of tools designed to put “distribution on autopilot” and “speed up your growth.” They cater to a range of clients, from property management companies and boutique hotels to B&Bs, vacation rentals, and campgrounds.

The promise is a unified platform that reduces learning curves, consolidates operations, and automates tasks like booking confirmations, check-ins, payments, and communications.

Testimonials praise its simplicity, time-saving capabilities, and impact on occupancy rates.

However, a significant point of concern for ethical users is the broad nature of “hospitality” and “vacation rentals.” These categories can encompass businesses that engage in or facilitate activities that are not permissible, such as serving alcohol, hosting immoral entertainment, or accommodating interest-based transactions.

The website does not provide any clear filters or policies to ensure that the properties managed through their platform adhere to ethical guidelines, leaving it open to various interpretations and uses.

Instead of engaging with platforms that lack explicit ethical assurances, individuals and businesses committed to permissible practices should seek out solutions that align with their values.

For property management and related digital tools, focusing on services that prioritize transparency, ethical conduct, and support for family-friendly, morally upright establishments is paramount.

Best Alternatives for Ethical Property Management & Digital Tools:

• Booking.com Ethical Filter
  • Key Features: Global reach, extensive property listings, user reviews, various filtering options.
  • Average Price: Commission-based for properties. free for users.
  • Pros: Wide selection, strong brand recognition, filters for specific amenities or property types though ethical filters need user diligence.
  • Cons: Can be challenging to ensure full ethical compliance for all listed properties without specific “halal” or “ethical” tags applied by the platform itself, requiring careful user verification.
• Airbnb Family-Friendly Stays
  • Key Features: Unique accommodations, direct host communication, review system, experience bookings.
  • Average Price: Service fees for guests and hosts. varies widely by property.
  • Pros: Diverse options from private rooms to entire homes, strong community aspect, ability to communicate directly with hosts to confirm property suitability.
  • Cons: Still requires user diligence to ensure the host and property align with ethical standards, as not all listings specify moral conduct.
• Vrbo Private Vacation Rentals
  • Key Features: Focus on entire homes, suitable for families and groups, detailed property descriptions.
  • Average Price: Service fees for guests and hosts. varies by property.
  • Pros: Ideal for seeking private, self-contained accommodations where activities can be controlled, strong emphasis on family travel.
  • Cons: Similar to Airbnb, user must verify property details and house rules to ensure ethical compliance. no built-in ethical filters.
• Expedia Hotel & Travel Packages
  • Key Features: Comprehensive travel platform, flight, hotel, and car rental bookings, package deals.
  • Average Price: Varies based on booking type. commission-based for partners.
  • Pros: Convenient for bundling travel needs, large inventory.
  • Cons: Very broad platform. requires significant effort to filter for ethically compliant hotels and services.
• ResortPass Day Passes
  • Key Features: Offers day access to hotel amenities pools, spas, fitness centers without an overnight stay.
  • Average Price: Varies significantly by hotel and amenities.
  • Pros: Allows access to facilities without engaging in overnight stays at potentially ethically problematic hotels. good for specific, permissible activities.
  • Cons: Limited to day use. ethical concerns about hotel environment might still exist in shared spaces.
• Stayz Australia-focused Vacation Rentals
  • Key Features: Australian vacation rental platform, detailed listings, local focus.
  • Average Price: Service fees similar to global rental platforms.
  • Pros: Good for finding vacation rentals specifically in Australia, offers entire homes.
  • Cons: Geographically limited. similar ethical diligence required from the user as with other vacation rental platforms.
• HomeToGo Vacation Rental Search Engine
  • Key Features: Aggregates listings from various vacation rental sites, powerful search filters.
  • Average Price: Varies based on the underlying platform. search engine is free to use.
  • Pros: Centralized search, broad selection, can help compare prices and options across different platforms.
  • Cons: While it helps find options, the ethical vetting of properties still falls on the user to ensure alignment with their values.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

eviivo.com Review & First Look

When you first land on eviivo.com, the immediate impression is one of modern, efficient design.

The website’s stated purpose is clear: to be an “all-in-one property management platform” for various hospitality businesses.

They aim to simplify and automate the complexities of running a property, from handling bookings to managing guest communications and payments.

The language is sharp, focusing on benefits like “Migrate fast.

Grow faster,” and “Put distribution on autopilot.” This suggests a solution designed for businesses looking to scale operations and optimize efficiency without getting bogged down in manual tasks.

Understanding the Core Offering of eviivo.com

The central promise of eviivo.com revolves around its “eviivo Suite,” which integrates multiple functionalities into a single dashboard.

This approach is intended to eliminate the “tangled web of integrations” that often plagues property managers.

They emphasize a “less to learn, less to buy, less to worry about” philosophy, aiming to reduce the operational friction for their clients.

The platform’s emphasis on “deepest OTA connections” Online Travel Agencies like Booking.com, Expedia, etc. is a significant selling point, suggesting seamless synchronization across various booking channels.

Initial Impressions on Transparency and Information

While eviivo.com does an excellent job of showcasing its features and benefits, a critical aspect often sought by potential users—especially those with ethical considerations—is immediate pricing transparency. The website encourages users to “Book a Demo” rather than providing clear pricing tiers or package details upfront. This can be a barrier for those who prefer to assess cost-effectiveness and fit before engaging in a sales call. Furthermore, while the platform lists various types of properties it serves boutique hotels, B&Bs, vacation rentals, campgrounds, there’s no explicit mention of any ethical filtering or guidelines regarding the types of activities or services supported by these properties. For users committed to permissible business practices, this omission is crucial, as the “hospitality” sector can encompass a wide range of offerings, some of which may conflict with ethical principles. Artistshot.com Review

eviivo.com Pros & Cons

Based on the information presented on eviivo.com’s homepage, evaluating its advantages and disadvantages reveals a clear picture of its intended value proposition alongside areas that might raise concerns, particularly for ethically-minded users.

Identified Strengths of the Platform

Eviivo.com positions itself as a robust solution with several compelling benefits for property owners and managers:

• Comprehensive All-in-One Solution: The “eviivo Suite” integrates various functions like channel management, property management, payment processing, and guest communication into a single platform. This holistic approach can significantly reduce the need for multiple disparate software solutions, simplifying operations.
• Automation and Efficiency: The website heavily emphasizes automation, with features like “auto-onboarding,” “auto-mapping,” and “automated communications.” This promises to save “countless hours per day” and combat “staff shortages” by acting as an “AI-powered, all-in-one system that becomes your new employee who never sleeps.”
• Deep OTA Integrations: eviivo claims to offer the “deepest OTA connections” and “1-click connection, 2-way sync” with major online travel agencies. This is crucial for maximizing visibility and ensuring real-time availability updates across all booking channels, potentially leading to increased occupancy.
• User-Friendly Interface Claim: The site suggests a simple learning curve: “Know one feature, and you know them all. Update one OTA, and you update them all.” This implies faster ramp-up time for teams and reduced training overhead.
• Strong Customer Support: eviivo highlights “free training” during onboarding and ongoing “free support via live chat, the web and by phone seven days a week,” including a “24/7 AI powered assistant.” This level of support is vital for operational continuity.
• Positive Testimonials: The website features numerous positive testimonials from various property owners and managers, praising the platform’s simplicity, control, and ability to increase bookings. For instance, Lynne, a multi-B&B owner, claims they “grew 30% above our previous best year.”

Potential Drawbacks and Ethical Considerations

While the operational benefits are clear, certain aspects of eviivo.com raise questions, especially from an ethical standpoint:

• Lack of Ethical Filters for Properties: The most significant concern is the absence of any stated ethical guidelines or filters for the types of properties or guest activities it supports. “Hospitality” is a broad term, and many establishments within this sector might engage in or facilitate activities that are not permissible, such as serving alcohol, hosting inappropriate entertainment, or operating with interest-based financial models. The platform does not appear to offer options for property owners to explicitly categorize themselves as “family-friendly,” “alcohol-free,” or “ethically compliant,” nor does it provide tools for guests to search for such properties. This means a user seeking permissible accommodations must conduct extensive external research for every potential property.
• No Upfront Pricing Transparency: The website does not disclose specific pricing plans, requiring potential customers to “Book a Demo” to learn about costs. This lack of transparency can be a barrier for initial evaluation and comparison with other solutions, which often provide transparent pricing structures on their websites.
• Broad Scope of “Hospitality” Without Specificity: While catering to various property types is a strength operationally, without explicit commitments to ethical usage, it inherently includes properties that may not align with permissible business practices. The platform does not appear to distinguish between a family-focused bed and breakfast and a hotel that primarily caters to entertainment involving impermissible activities.
• Focus on Maximizing Bookings Above All: The language heavily emphasizes “grow faster,” “increase bookings,” and “excellent occupancy.” While these are legitimate business goals, the absence of any ethical framework or guidelines suggests that the platform’s primary objective is purely commercial maximization, irrespective of the nature of the business or its operations. This contrasts with a desire to support businesses that prioritize permissible income streams.
• PCI Compliance Potential for Riba: While “Full native level 1 PCI compliance” for payment management is crucial for security, the underlying payment processing could still involve interest-based transactions e.g., credit card processing fees that may incorporate interest, or the acceptance of various payment methods that can be used for impermissible goods/services. The platform doesn’t specify how it handles or avoids involvement in interest-based financial transactions at the property level.

In summary, eviivo.com offers a powerful and efficient set of tools for property management.

However, for those seeking to ensure their operations align with ethical principles, the platform’s broad applicability without explicit ethical filtering or policy statements presents a notable drawback.

eviivo.com Pricing

Understanding the pricing structure for eviivo.com is not straightforward from their homepage.

Unlike many modern SaaS platforms that clearly display subscription tiers or a pricing calculator, eviivo.com opts for a more traditional sales-driven approach.

The “Book a Demo” Approach

The most prominent call to action related to discovering eviivo’s services, especially concerning how much they cost, is “Book a Demo.” This means that potential clients cannot simply browse different service levels or pricing models to determine if the platform aligns with their budget or specific needs without first engaging with a sales representative. This approach can be a double-edged sword:

• Pros: Allows for a personalized demonstration tailored to the specific property type and operational requirements, potentially offering customized solutions or pricing.
• Cons: Lack of immediate transparency can be frustrating for users who prefer to conduct their research independently. It requires a commitment of time for a demo before any financial assessment can be made. This can slow down the decision-making process for businesses, particularly smaller ones or those just exploring options.

What to Expect During a Demo Regarding Pricing

During a demo, it’s highly likely that eviivo’s consultants will:

• Assess Your Needs: They will inquire about your property type, number of units, current challenges, and desired outcomes.
• Propose a Tailored Solution: Based on the assessment, they will present how the eviivo Suite—or specific modules within it—can address your requirements.
• Discuss Pricing Based on Scale and Features: Pricing for property management software often varies significantly based on:
  • Number of Units/Rooms: Larger properties typically incur higher costs.
  • Included Features: Access to advanced modules e.g., advanced reporting, specific integrations, AI concierge might be tiered.
  • Commission Structure: Some platforms charge a percentage of bookings, while others have flat monthly or annual fees, or a hybrid model. eviivo.com’s focus on “commission-free” for its own booking engine suggests a fixed subscription model, but this needs confirmation for the overall suite.
  • Contract Length: Discounts might be offered for longer-term commitments e.g., annual vs. monthly subscriptions.

Implications of Undisclosed Pricing

For ethical businesses, the absence of clear pricing has a few implications: Equilaw.uk.com Review

• Difficulty in Budgeting: Without knowing the potential costs upfront, it’s challenging to allocate budget effectively or compare eviivo.com with other transparently priced alternatives.
• Ethical Vetting Challenges: The time investment required for a demo means that businesses committed to ethical sourcing must go through this step before they can even assess if the financial structure or implied business model e.g., how commissions are handled for OTA bookings aligns with their principles.
• Sales Pressure: Engaging in a demo can sometimes lead to perceived sales pressure, which might not be conducive to a calm, objective decision-making process, especially if ethical considerations are paramount.

While eviivo.com’s approach to pricing is common in the enterprise software space, it stands out in a market where many competitors offer at least indicative pricing tiers.

Potential users should be prepared to invest time in a demonstration to understand the full financial commitment.

eviivo.com vs. Competitors

When evaluating eviivo.com, it’s beneficial to benchmark its offerings against other prominent property management systems in the market.

While eviivo emphasizes its “all-in-one” and deeply integrated suite, competitors often offer similar functionalities, sometimes with different strengths or target markets.

Key Competitors in Property Management Software

• Cloudbeds: A popular hotel management platform known for its integrated suite, including a PMS, channel manager, and booking engine. Cloudbeds is widely used globally and caters to a broad range of hospitality businesses.
• Little Hotelier: Often favored by smaller properties like B&Bs and guesthouses, Little Hotelier also offers an all-in-one solution with a focus on simplicity and ease of use, similar to eviivo’s stated goals.
• SiteMinder: Primarily known as a leading channel manager, SiteMinder also offers a suite of products, including a booking engine and a website builder, designed to maximize online distribution and direct bookings.
• Hostaway / Guesty: These platforms specialize in vacation rental management, offering advanced automation for property managers dealing with a large portfolio of short-term rentals. Their features often include owner portals, dynamic pricing, and comprehensive guest communication tools.
• InnGenius / Frontdesk Anywhere: These are more traditional Property Management Systems PMS that focus on the operational aspects of hotels, including front desk operations, housekeeping, and point-of-sale integrations.

Differentiating Factors and Ethical Implications

While eviivo.com positions itself as a streamlined, intuitive solution, here’s how it often compares to competitors, particularly through an ethical lens:

• Integration Depth and Scope: eviivo prides itself on its “deepest OTA connections” and holistic suite. Many competitors also offer robust integrations, but eviivo’s claim suggests a higher level of seamlessness and fewer points of failure within its ecosystem. For ethical businesses, the depth of integration is less important than what is being integrated—ensuring that the channels and services connected align with permissible practices.
• Target Market Focus: eviivo explicitly lists various property types, from large “Property Management Companies” to “Campgrounds.” This broad appeal means its features are designed to be adaptable. Some competitors might be more specialized e.g., Hostaway for vacation rentals, Little Hotelier for small hotels, potentially offering more niche-specific functionalities.
• Ease of Use: eviivo’s marketing emphasizes simplicity “less to learn, less to buy, less to worry about”. While most modern PMS solutions aim for user-friendliness, the actual experience can vary. Testimonials for eviivo suggest it delivers on this promise.
• Customer Support and Training: eviivo highlights extensive training and 7-day support. Competitors also offer support, but the quality and accessibility can vary. This is a crucial factor for any business, including those with ethical considerations, as reliable support ensures smooth operations.
• Pricing Transparency: A common differentiator. As discussed, eviivo requires a demo for pricing. Some competitors, like Little Hotelier, often provide clearer pricing tiers on their websites, which allows for easier initial ethical and financial vetting.
• Ethical Stance/Filters: This is where eviivo and most of its mainstream competitors often fall short. None of the major platforms explicitly advertise or offer robust built-in features for filtering properties based on ethical criteria e.g., “alcohol-free,” “halal-certified,” “family-only,” “no gambling facilities”. This means that regardless of the platform, the onus remains entirely on the ethical property owner to ensure their own operations are compliant, and for ethical guests to thoroughly research individual properties.
  • For instance, while a platform like Booking.com allows for some filtering of amenities, it doesn’t inherently verify the ethical conduct of the property. Similarly, a channel manager like SiteMinder simply facilitates distribution. it doesn’t vet the underlying business.
  • Platforms like Cloudbeds or Guesty are powerful operational tools, but their design is agnostic to the moral nature of the hospitality business. They manage bookings, not ethical compliance.

In conclusion, eviivo.com stands as a strong contender in the property management software space, offering a comprehensive and seemingly efficient suite of tools.

Its primary competitive edge lies in its claimed integration depth and user-friendliness.

However, for businesses prioritizing ethical conduct, eviivo.com is similar to most mainstream competitors in that it does not provide explicit mechanisms or assurances to filter or support properties strictly adhering to permissible business practices.

The decision to use eviivo or any competitor must therefore be accompanied by stringent internal ethical vetting of the property’s operations and guest interactions.

How to Cancel eviivo.com Subscription

While eviivo.com heavily promotes its comprehensive property management solutions, information on how to cancel a subscription is not explicitly detailed on their public-facing website. Teenhearts.com Review

This is a common practice for B2B software providers, where cancellations typically involve direct communication with their support or account management teams rather than a simple online button.

General Steps for Cancelling a B2B Software Subscription

Based on industry standards for business software like eviivo.com, the cancellation process usually involves these steps:

1. Review Your Contract: The first and most crucial step is to refer to the service agreement or contract you signed when you initially subscribed to eviivo. This document will outline the terms and conditions regarding cancellation, including:

   • Notice Period: How much advance notice is required before cancellation e.g., 30, 60, or 90 days.
   • Cancellation Fees: Whether any penalties or fees apply for early termination or if a specific notice period isn’t met.
   • Refund Policy: If any pro-rata refunds are available, though business software often has strict “no refund” policies for partial periods.
   • Data Retention: How long your data will be accessible or stored after cancellation.

2. Contact eviivo Support or Account Manager: You will almost certainly need to initiate the cancellation process by directly contacting eviivo’s customer support or your dedicated account manager. The website lists several support channels:

   • Live Chat: Often the quickest way to get an initial response.
   • Phone Support: For more direct communication and to discuss account specifics.
   • Web/Email Support: For written communication and record-keeping.

   When you contact them, be prepared to provide your account details, the reason for cancellation though not always required, and clearly state your intention to terminate the service.

3. Formal Written Notice: Even if you discuss cancellation over the phone or live chat, it is highly advisable to follow up with a formal written notice via email or a support ticket to create a documented record of your request. This helps protect you in case of any disputes regarding the cancellation date or terms.

4. Confirm Cancellation: Do not assume your subscription is cancelled until you receive explicit confirmation from eviivo. This confirmation should ideally include the effective cancellation date and any final billing information. Keep this confirmation for your records.

Ethical Considerations in Cancellation

For businesses operating under ethical principles, understanding the cancellation process is vital for responsible financial management:

• Avoiding Riba Interest: Ensure that any final payments or outstanding balances are settled promptly to avoid any potential late fees or charges that might resemble interest.
• Contractual Integrity: Adhering to the terms of the signed contract is an ethical obligation. If a notice period is stipulated, it’s crucial to provide that notice.
• Data Security and Privacy: Understand eviivo’s policy on data after cancellation. Ethically, you want to ensure your property’s and guests’ data is handled securely and responsibly, either by being returned to you or securely deleted according to data protection regulations. Inquire about their data purging policies post-cancellation.

While eviivo.com’s public site doesn’t detail cancellation steps, the process is expected to align with typical B2B software practices.

Always consult your specific contract and engage directly with their support channels to ensure a smooth and documented cancellation. Muve.me.uk Review

How to Cancel eviivo.com Free Trial

Eviivo.com likely offers a free trial or demo period to prospective clients, allowing them to experience the platform’s features before committing to a paid subscription.

While the website doesn’t explicitly mention a “free trial” in terms of a self-service sign-up, the “Book a Demo” feature strongly implies a guided evaluation period where you can assess the software’s fit for your business.

Cancelling a free trial typically involves a simpler process than a full subscription, as there are usually no contractual obligations or financial penalties involved.

Steps to Cancel a Free Trial/Demo Access

The process for cancelling access after a demo or trial period for eviivo.com would generally involve:

1. No Automatic Conversion Typically: Most legitimate B2B software trials do not automatically convert into paid subscriptions unless you explicitly provide payment details and agree to a conversion at the end of the trial period. If you simply had a demo and were given temporary access without providing payment information, your access will likely expire automatically.
2. Contact Your eviivo Representative: If you participated in a guided demo or were provided with temporary access to the eviivo Suite, the most direct way to “cancel” or signal non-continuation is to inform the eviivo consultant or sales representative you were working with. A simple email stating that you have completed your evaluation and will not be proceeding with a paid subscription should suffice.
3. Remove Any Linked Accounts/Data If Applicable: If, during the trial, you linked any external accounts e.g., test OTAs, dummy payment gateways or uploaded any sample data, ensure you remove or disconnect these if the trial terms allowed for such actions. While unlikely to be a major concern for a trial, it’s good practice for data hygiene.
4. Confirm Data Deletion/Expiry: You might want to inquire about their data retention policies for trial accounts. Ethically, ensuring any test data you uploaded is securely purged after your evaluation period is good practice.

Key Differences from Full Subscription Cancellation

• No Contractual Obligations: The primary difference is the absence of a binding contract, notice periods, or cancellation fees, which are common for full subscriptions.
• No Billing Concerns: Since payment details are typically not collected for a truly “free” trial or only collected upon conversion to a paid plan, there are no billing cycles to stop or refunds to process.
• Simpler Process: The process is generally less formal and more straightforward, often just requiring a notification to your point of contact or simply letting the trial period expire.

Ethical Perspective on Trials

From an ethical standpoint, utilizing a free trial or demo period responsibly means:

• Genuine Intent: Engaging in a demo or trial with a genuine intent to evaluate the product, rather than merely extracting information without any consideration of purchase.
• Timely Communication: If you decide not to proceed, it’s courteous and professional to inform your eviivo contact in a timely manner. This helps them manage their leads and resources efficiently.
• Data Stewardship: Even with trial data, maintaining awareness of any information you upload and its security is important, although providers like eviivo are generally responsible for trial data security.

In essence, cancelling an eviivo.com free trial or demo access is typically a non-event, as access will likely expire on its own.

However, communicating your decision to the eviivo representative involved is the most professional way to conclude your evaluation.

eviivo companies house

Understanding the corporate structure and registration of a company like eviivo is crucial for a comprehensive review, especially when considering its legitimacy and operational scale. For companies operating in the UK, Companies House is the official registrar of companies, and its records provide public access to statutory information about businesses.

What is Companies House?

Companies House is the UK’s registrar of companies.

It incorporates and dissolves limited companies, registers the information required by company law, and makes that information available to the public. This includes details such as: Ecash2go.com Review

• Company Name and Number: The official registered name and unique identification number.
• Registered Office Address: The official legal address.
• Incorporation Date: When the company was officially formed.
• Company Type: E.g., private limited company, public limited company.
• Status: Active, dissolved, in liquidation, etc.
• Filing History: Annual accounts, confirmation statements, changes to directors, share capital, etc.
• Directors and Secretaries: Names of current and past officers.
• Shareholders and Share Capital: Information about who owns the company and its equity.

eviivo on Companies House

A search for “eviivo” on the Companies House register would typically yield information about its UK registered entity.

This allows for verification of its legal standing and provides insights into its operational history and financial health through filed accounts.

For example, searching for “eviivo” would likely lead to records for entities like EVIIVO LIMITED. Key details often found include:

• Company Number: A unique 8-digit number e.g., 05837697 for EVIIVO LIMITED.
• Registered Office Address: Usually in London or another major UK city.
• Status: “Active” would confirm it’s an ongoing concern.
• Financial Filings: Access to historical accounts e.g., micro-entity accounts, small company accounts, which provide a snapshot of their financial performance revenue, profit/loss, assets, liabilities. These filings indicate the company’s financial stability and growth trajectory. For EVIIVO LIMITED, historical filings would show consistent operations over many years.

Why Check Companies House?

Checking Companies House records is a standard due diligence step for several reasons:

• Legitimacy Verification: Confirms that the company is a legally registered entity and not a phantom operation.
• Financial Health Assessment: While limited, the publicly available accounts offer a glimpse into the company’s financial performance. For B2B software where you commit to a long-term relationship, understanding the provider’s stability is important.
• Management Transparency: Reveals who the current and past directors are, providing transparency on leadership.
• Operational Scale: The size and type of accounts filed e.g., small company vs. large company accounts can indicate the scale of their operations.

Ethical Implications of Companies House Data

While Companies House primarily offers factual, legal, and financial data, its review from an ethical perspective might highlight:

• Financial Prudence: Reviewing filed accounts for consistent losses or significant debt might raise questions about the company’s long-term sustainability, which impacts the reliability of its service. An ethically sound business should aim for sustainable, legitimate profitability.
• Ownership and Control: Understanding the directors and significant shareholders can provide insight into who controls the company and if their backgrounds align with ethical business practices though this requires deeper investigation beyond Companies House.
• Transparency of Operations: The act of being a registered company and filing annual returns itself is a sign of transparency and adherence to legal requirements, which is a component of ethical business conduct.

In essence, the presence of eviivo.com as a registered and active entity on Companies House, with consistent financial filings, lends it credibility as a legitimate business operation.

This foundational legitimacy is a necessary, though not sufficient, condition for ethical business practice.

eviivo competitors

The property management software market is robust, with numerous players offering varied features, pricing models, and target segments.

Eviivo.com distinguishes itself by offering an “all-in-one” suite, but it faces stiff competition from both established giants and specialized niche providers.

Direct Competitors in All-in-One PMS

Eviivo’s primary direct competitors are other companies offering comprehensive property management systems PMS that integrate channel management, booking engines, and operational tools. Tredeit.com Review

These often target a similar range of properties from boutique hotels to B&Bs and vacation rentals.

• Cloudbeds: Arguably one of eviivo’s most prominent global competitors. Cloudbeds offers a powerful, integrated hospitality platform encompassing a PMS, channel manager, booking engine, and revenue management tools. It’s known for its scalability and caters to a wide spectrum of properties, from small guesthouses to large hotel chains. Their strength lies in robust reporting and extensive integrations.
• Little Hotelier by SiteMinder: Positioned specifically for smaller properties B&Bs, guesthouses, small hotels, Little Hotelier provides an all-in-one solution that emphasizes simplicity and ease of use, very much in line with eviivo’s stated goals. It’s part of the larger SiteMinder ecosystem, benefiting from their deep channel management expertise.
• RezGain by RateGain: While primarily a channel manager, RateGain offers a suite of hospitality technology solutions, including a PMS, that cater to various property types. They focus on intelligent pricing and distribution.
• Hotelogix: Another cloud-based property management system suitable for a range of properties, from small hotels to chains. Hotelogix emphasizes automation and comprehensive front-office and back-office management.

Specialized Competitors

Beyond the all-in-one players, eviivo also competes with companies that excel in specific functionalities that eviivo includes in its suite:

• Channel Managers e.g., SiteMinder, TravelClick, SynXis: These companies focus purely on distributing inventory across OTAs and global distribution systems GDS. While eviivo has its own channel manager, properties might opt for a best-of-breed solution if distribution is their absolute top priority and they prefer to piece together their tech stack.
• Booking Engines e.g., Bookassist, Mirai: These solutions specialize in driving direct bookings through the property’s own website. eviivo includes a “powerful booking engine” and “stunning template website,” but specialized providers might offer more advanced conversion optimization features or customization.
• Vacation Rental Management Software e.g., Hostaway, Guesty, Kigo: For property managers dealing exclusively with short-term rentals, these platforms offer highly specialized features like owner portals, dynamic pricing algorithms tailored for vacation rentals, keyless entry integrations, and advanced task automation for cleaning and maintenance. eviivo supports vacation rentals but may not have the depth of niche features these specialists offer.
• Revenue Management Systems RMS e.g., Duetto, IDeaS: While eviivo has “Promo Manager” and “Performance Manager” features, dedicated RMS solutions use sophisticated algorithms to optimize pricing and inventory in real-time, often integrating with a PMS and channel manager. Larger or more complex properties might use a specialized RMS alongside a PMS.

eviivo’s Competitive Advantage from its messaging

Eviivo attempts to carve out its niche by emphasizing:

• Simplicity and User-Friendliness: “Less to learn, less to buy, less to worry about.” This resonates with properties looking to avoid complex software.
• Deep Integrations: The claim of “deepest OTA connections” suggests superior connectivity and reduced errors in distribution.
• Comprehensive Suite: The “all-in-one” aspect aims to reduce vendor management and potential integration headaches.
• Strong Support: “Seven days a week” support and “free training” are significant value adds.

Ethical Consideration in the Competitive Landscape

From an ethical perspective, the competition among property management software largely revolves around operational efficiency and maximizing revenue, with little explicit focus on the ethical nature of the properties or the activities they facilitate.

• No Universal Ethical Filters: Just like eviivo, virtually none of its major competitors offer built-in filters or certifications for properties adhering to specific ethical guidelines e.g., alcohol-free, family-friendly, no gambling facilities. This is a pervasive gap in the market.
• Focus on Commercial Gain: The marketing for all these platforms, eviivo included, is overwhelmingly centered on increasing bookings, streamlining operations, and improving financial performance. While these are legitimate business goals, the absence of any ethical framework means the tools are agnostic to the moral quality of the business being managed.
• Due Diligence Remains with the User: An ethical business owner must perform rigorous due diligence regardless of the PMS provider, ensuring that the properties they manage and the services they offer align with permissible principles. Similarly, an ethical traveler must independently verify properties found through any booking channel.

In conclusion, eviivo.com is a strong contender in a crowded market, offering a compelling all-in-one solution.

However, its competitive standing, like that of its rivals, is primarily defined by operational efficiency and market reach, with ethical considerations remaining largely unaddressed by the software itself.

eviivo complaints

When reviewing any software or service, it’s essential to look beyond the marketing material and consider user experiences, including any complaints.

While eviivo.com’s homepage features glowing testimonials, a balanced review requires acknowledging potential challenges or negative feedback from users.

It’s important to note that every software company, regardless of its quality, will have some level of complaints, often due to user error, specific technical glitches, or unmet expectations.

Common Areas for Complaints in PMS Software

Based on general trends in property management software and online reviews for similar platforms, common complaints often revolve around: Secretsolver.com Review

• Technical Glitches/Bugs: Software, especially complex integrated systems, can experience bugs, downtime, or integration issues that affect operations.
• Customer Support Responsiveness/Effectiveness: While eviivo promises 7-day support, users might complain about response times, the helpfulness of support agents, or the resolution of complex issues.
• Learning Curve/Complexity: Despite claims of simplicity, some users might find the system difficult to set up, understand, or master, especially if they are less tech-savvy.
• Integration Issues: Problems with the two-way sync with OTAs, or issues with specific third-party integrations e.g., accounting software, payment gateways.
• Reporting Limitations: Users might find that certain desired reports are unavailable or not customizable enough for their specific needs.
• Billing/Pricing Disputes: Discrepancies in billing, unexpected charges, or dissatisfaction with how pricing scales.
• Feature Gaps: Missing functionalities that are critical for a specific property type or operational flow.
• Contractual Terms: Issues related to cancellation policies, notice periods, or auto-renewal clauses.

Where to Find eviivo Complaints

While eviivo.com itself won’t host complaints, a thorough search for user reviews and feedback would typically involve:

• Software Review Platforms: Websites like Capterra, G2, GetApp, and Software Advice often host user reviews for business software, including property management systems. These platforms allow users to rate features, ease of use, customer support, and value for money.
• Industry Forums and Social Media: Hospitality industry forums, LinkedIn groups, and social media platforms might contain discussions where users share their experiences, both positive and negative.
• Trustpilot/BBB: Consumer review sites like Trustpilot or the Better Business Bureau for US operations, if applicable can also be sources for complaints, though these might focus more on general customer service issues.

Examples of Potential Complaints General, not specific to eviivo unless found in public reviews

Without specific external review data for eviivo.com in front of me, I can only provide general examples of complaints that might arise for any PMS:

• “The two-way sync with Booking.com occasionally glitches, leading to double bookings which is a nightmare to resolve.” Integration Issue
• “While the system is powerful, initial setup took much longer than expected, and training resources were not as intuitive as advertised.” Learning Curve
• “Customer support is responsive on live chat, but for complex issues, it sometimes takes days to get a resolution, affecting our daily operations.” Support Responsiveness
• “The reporting dashboard gives a good overview, but I needed very specific financial reports for my owner statements, which the system couldn’t generate easily.” Reporting Limitations
• “Hidden fees or unexpected charges appeared on my monthly bill that weren’t clear during the initial sales demo.” Billing Dispute

Ethical Perspective on Complaints

From an ethical standpoint, how a company handles complaints is as important as the complaints themselves:

• Transparency and Responsiveness: An ethically sound company should be transparent about common issues and responsive in addressing customer concerns. Ignoring or dismissing complaints is problematic.
• Fair Resolution: Resolving complaints fairly, adhering to contractual obligations, and offering reasonable solutions demonstrates integrity. This includes clear communication about service limitations or billing practices.
• Continuous Improvement: Complaints, when viewed constructively, should drive product improvement and service enhancements. A company that consistently fails to address recurring issues may be seen as less ethical in its commitment to its customers.

While no company is free from complaints, investigating external reviews can provide a more balanced view of eviivo.com’s real-world performance, shedding light on areas where potential users might face challenges or where the company’s service might fall short of its marketing claims.

This due diligence is crucial for making an informed decision, especially for businesses committed to maintaining ethical operations.

eviivo company

From its website, eviivo aims to be more than just a software provider.

It presents itself as a partner in growth for hospitality businesses.

The Mission and Vision of eviivo

Based on eviivo.com’s messaging, the company’s core mission revolves around:

• Simplifying Hospitality Management: Their primary goal is to take the complexity out of property management, making it easier for owners to run their businesses. This is evident in their “less to learn, less to buy, less to worry about” philosophy.
• Driving Growth and Efficiency: The emphasis on “Migrate fast. Grow faster.” and “Automate. Simplify. Grow.” clearly articulates their commitment to helping properties increase bookings, improve occupancy, and optimize operational workflows.
• Partnership and Support: eviivo positions itself as a partner, offering “Expert Knowledge,” “Training,” and extensive “Support.” They emphasize building a “vast global community of delighted users,” suggesting a focus on customer success and a collaborative approach.

Company Structure and Global Presence

While the website doesn’t explicitly detail the full corporate structure or global office locations, mentions like “Join our vast global community” and diverse testimonials e.g., from Argyll and Bute, County Down, Conwy, North Yorkshire, Somerset, Norfolk, Multiple Locations, Lincolnshire in the UK suggest a significant presence, primarily originating from and operating heavily in the UK, but with a global reach through its customer base.

As seen in the Companies House discussion, eviivo operates as a legally registered entity, EVIIVO LIMITED, in the UK. Sidekickmoney.com Review

Many SaaS companies structured this way will have international sales and support teams, or regional offices, to cater to their global clientele.

Emphasis on Expertise and Experience

Eviivo highlights the experience of its team: “Our people have spent years in the business, learning best practices from leading brands.

We know hospitality and technology inside and out.” This suggests a blend of industry veterans and tech experts, aiming to instill confidence in their deep understanding of the challenges faced by property managers.

This expertise is channeled into resources like “Expert Knowledge” guides and training programs.

Open Partnerships and Ecosystem

The mention of “Open Partnerships” where they are “part of an integrated ecosystem of related booking technologies & platforms” is significant.

This indicates that eviivo is not a closed system but actively seeks to integrate and collaborate with other players in the travel tech space.

This approach benefits customers by ensuring compatibility and access to a broader range of tools and services.

Ethical Posture of the Company

From an ethical perspective, the information provided on eviivo.com offers insights into its corporate values, albeit with limitations concerning specific ethical filters:

• Commitment to Customer Success: The strong emphasis on support, training, and empowering businesses aligns with ethical principles of providing value and fostering positive customer relationships.
• Transparency Limited: While they are transparent about their features and benefits, the lack of upfront pricing and specific ethical guidelines for properties they serve represents a limitation in full transparency.
• Focus on Growth and Profitability: Like most commercial entities, eviivo’s core drivers are likely growth, market share, and profitability. The website’s language reinforces this. The ethical implications arise when such pursuit lacks explicit moral boundaries regarding the nature of the businesses they assist. There’s no indication that eviivo vets its clients for adherence to any ethical code beyond basic legal compliance, which is a common characteristic of most mainstream tech platforms.
• Data Security: The mention of “Full native level 1 PCI compliance” for payments demonstrates a commitment to data security, which is a crucial ethical responsibility for any company handling sensitive financial information.

In conclusion, eviivo presents itself as an experienced, customer-focused, and innovative company dedicated to streamlining hospitality operations. Its growth and global reach are evident.

However, like many in the broader tech industry, its ethical stance appears to be primarily driven by legal compliance and customer satisfaction rather than explicit moral or religious filtering of the businesses it supports, which is a key consideration for ethically-minded users. Thewanderclub.co Review

FAQ

What is eviivo.com?

Eviivo.com is an all-in-one property management platform designed for hotels, bed and breakfasts B&Bs, vacation rentals, campgrounds, and other hospitality businesses.

It provides tools for channel management, booking engine services, payment processing, guest communication, and property operations.

How does eviivo.com help property owners?

Eviivo.com helps property owners by automating various tasks such as booking confirmations, payment collection, and guest communications.

It aims to streamline operations, save time and money, improve efficiency, and increase bookings by synchronizing availability across multiple online travel agencies OTAs.

Is eviivo.com a channel manager?

Yes, eviivo.com includes a robust channel manager as a core component of its eviivo Suite.

It offers “deepest OTA integrations” and “1-click connection, 2-way sync” to manage rates, availability, photos, and policies across various online booking platforms.

Does eviivo.com offer a booking engine for direct bookings?

Yes, eviivo.com provides a “Website Manager” feature that includes a “Powerful booking engine” and “Stunning template website” which is “Commission-free,” allowing properties to secure direct bookings without paying commission to third-party platforms.

What types of properties does eviivo.com cater to?

Eviivo.com caters to a wide range of hospitality businesses, including Property Management Companies, Boutique Hotels, Bed and Breakfasts B&Bs, Vacation Rentals, and Campgrounds.

Is eviivo.com suitable for small B&Bs?

Yes, eviivo.com explicitly mentions Bed and Breakfasts B&Bs as one of its target segments, promising to help them “Keep total control of your bookings, cash flow and policies.”

How does eviivo.com handle payments?

Eviivo.com has a “Payment Manager” that offers “Airtight payment security” and “Full native level 1 PCI compliance.” It supports automatic and secure payments from various methods including Visa, Mastercard, Amex, and PayPal. Safereclaim.org Review

Does eviivo.com provide customer support?

Yes, eviivo.com claims to offer “free support via live chat, the web and by phone” seven days a week.

They also mention a “24/7 AI powered assistant” for immediate help.

Does eviivo.com offer training for new users?

Yes, eviivo.com states, “When you come on board we give you free training, and stay with you until you’re comfortable and everything’s running smoothly.”

How transparent is eviivo.com’s pricing?

Eviivo.com does not display its pricing plans directly on its website.

To get pricing information, potential customers need to “Book a Demo” to discuss their specific needs and receive a tailored quote.

Can eviivo.com help with guest communication?

Yes, eviivo.com includes a “Guest Manager” feature that offers “Unified guest messaging,” “Multi-channel automation,” and an “AI-powered 24/7 Concierge” to enhance guest services.

Does eviivo.com offer reporting and analytics?

Yes, the “Performance Manager” within eviivo.com provides “Preset and custom reporting,” including charts, KPIs, snapshots, and reconciliation tools, to help properties monitor their performance.

Is eviivo.com suitable for property management companies with multiple units?

Yes, eviivo.com specifically states it helps “Property Management Companies” to “Expand your portfolio” and “Empower your teams to manage guests and owners effortlessly.” It offers tools for cloning units and bulk updates.

Is eviivo.com secure for handling guest data and payments?

Eviivo.com emphasizes “Airtight payment security” and “Full native level 1 PCI compliance” for its Payment Manager, indicating a commitment to securing sensitive financial and guest data.

How does eviivo.com compare to SiteMinder?

Eviivo.com offers an all-in-one suite that includes a channel manager, PMS, and booking engine, whereas SiteMinder is primarily known as a leading channel manager but also offers a suite of products including booking engines and website builders. Umarexusa.com Review

Both aim to maximize online distribution and direct bookings, but eviivo focuses more on the complete operational PMS.

Can I integrate eviivo.com with other accounting software?

Eviivo.com’s “Performance Manager” mentions “Accounting ERP integrations,” suggesting its capability to connect with various enterprise resource planning and accounting systems for seamless financial reconciliation.

Does eviivo.com support dynamic pricing?

Yes, the “Promo Manager” feature in eviivo.com offers “Dynamic pricing” capabilities, along with web-exclusive promos, targeted promo codes, and special offers to optimize revenue.

How do I contact eviivo.com for support?

You can contact eviivo.com for support via live chat on their website, through their web contact forms, or by phone.

They also provide access to a 24/7 AI-powered assistant.

Does eviivo.com have a mobile app?

While not prominently featured on the main homepage, one testimonial mentions, “The eviivo app is a godsend.

Now I can be in control on my bookings wherever I am, whatever I am doing,” indicating the availability of a mobile application.

What is the primary focus of eviivo.com’s platform?

The primary focus of eviivo.com’s platform is to provide a single, powerful, and integrated solution for hospitality businesses to automate their operations, manage bookings across various channels, streamline guest interactions, and ultimately “speed up your growth.”

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