Based on looking at the website, Evergreenoutdoorheaters.com trading as Evergreen Pro appears to be a legitimate online retailer specializing in outdoor heating solutions, primarily infrared and radiant heaters, along with some outdoor furniture and barbecues.

The site emphasizes durable, dustproof, and waterproof products designed for both domestic and commercial use across the UK.

While the website presents itself as a straightforward e-commerce platform for practical home and garden items, it’s always wise to approach any online purchase with a discerning eye, focusing on factors like product specifications, customer service, and delivery details.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Evergreenoutdoorheaters.com Review & First Look

Upon an initial review, Evergreenoutdoorheaters.com presents a clean, relatively modern e-commerce interface focusing on outdoor heating.

The site clearly lists its product categories: Infrared Lamp Heaters, Blackout Heaters, Luxury Outdoor Furniture, Barbecues, Commercial Patio Heaters, and various accessories.

They highlight “SPRING SALE HUGE REDUCTION ON HEATERS AND GARDEN FURNITURE,” indicating active promotions.

The company, trading as Evergreen Pro, states it’s a “trusted source for cutting-edge outdoor heating solutions.”

Website Navigation and User Experience

The website’s navigation is intuitive, with clear menus for different product types.

Key information such as “FREE MAINLAND UK DELIVERY” is prominently displayed.

Product pages provide essential details like wattage e.g., 2kW, 2.4kW, size e.g., 400mm, 600mm, color, and IP ratings e.g., IP67, IP66, which are crucial for outdoor electronics.

Initial Impressions of Product Range

Evergreenoutdoorheaters.com focuses heavily on infrared and radiant heaters, distinguishing them from traditional convection heaters by noting that their warmth “does not dissipate into the air,” ensuring “even heat distribution.” This technical detail is valuable for potential buyers.

They offer both wall-mounted and portable stand options, catering to diverse needs.

The inclusion of commercial heaters suggests a broader market reach beyond just residential consumers.

Evergreenoutdoorheaters.com Features

The website details several key features of their products and services, aiming to provide a comprehensive overview for potential buyers.

Infrared and Radiant Heating Technology

Evergreen Pro emphasizes its use of “revolutionary heating technology.”

Infrared Heaters: These are described as providing a “gentle, comforting glow” and “luxurious warmth.” They deliver “warm radiant heat up to 4 meters away from the source.”
- Models: Available from 1500w to 2500w, catering to various space sizes and heating requirements.
- Mounting Options: Can be wall-mounted or attached to a portable stand for flexibility.
Radiant Heaters: Designed for both indoor and outdoor use.
- Mounting Options: Similar to infrared heaters, they can be mounted on portable stands, walls, or even ceilings for broader heat distribution.
- Smart Features: Some radiant models offer integrated Bluetooth speakers or WiFi connectivity, allowing users to play podcast directly from their devices. This adds a convenience factor for outdoor entertainment.

Durability and Weather Resistance

A significant selling point is the robust construction of their heaters.

IP Ratings: Products are “Guaranteed to be dustproof and waterproof,” with specific IP ratings like IP67 and IP66.
- IP67: Indicates full protection against dust ingress and protection against immersion in water up to 1 meter for 30 minutes. This is ideal for outdoor exposure.
- IP66: Denotes full protection against dust ingress and protection against powerful water jets.
This level of protection is crucial for outdoor appliances, ensuring longevity and safe operation in various weather conditions.

Commercial and Domestic Applications

Evergreen Pro caters to a wide customer base.

Domestic Use: Ideal for home patios, gardens, and other outdoor living spaces.
Commercial Use: They explicitly supply “commercial infrared heaters” for businesses like restaurants with outdoor seating, pubs with beer gardens, and other hospitality venues looking to provide warmth for their customers. This indicates a business-to-business B2B capability.

Customer Support and Delivery

The website highlights accessibility and service.

Contact Information: A clear phone number 01455 819463 is provided for inquiries and assistance in choosing the right heater. They mention a team in Leicestershire ready to help.
Free UK Delivery: All products benefit from “fast, free UK delivery,” a significant incentive for online shoppers. This commitment to free shipping across mainland UK enhances the perceived value.

Evergreenoutdoorheaters.com Pros & Cons

Understanding the strengths and weaknesses of an online retailer can help in making an informed decision.

Pros

Specialized Product Range: Evergreenoutdoorheaters.com focuses heavily on outdoor heaters, offering a specialized selection of infrared and radiant models. This specialization often translates to deeper expertise in the product category.
Emphasis on Durability: The prominent display of IP ratings IP67, IP66 and claims of being “dustproof and waterproof” instill confidence in the products’ longevity and suitability for outdoor environments.
Free Mainland UK Delivery: This is a considerable advantage, reducing the overall cost for customers and simplifying the purchasing process.
Smart Features: The availability of heaters with integrated Bluetooth speakers or WiFi connectivity adds a modern appeal, enhancing the outdoor experience beyond just heating.
Dual Market Focus: Catering to both domestic and commercial customers expands their reach and suggests robust product offerings for different scales of use.
Customer Testimonials: The website features several positive customer reviews with names e.g., Ryan, Meena Agrawal, Mark Newell, Myra Mannion, Dylan Reynolds, which can build trust. For example, Meena Agrawal states, “The heater works so well, you just have to plug it in. It has been left out in the rain loads of times and it works really well. I’m actually amazed!”
Promotional Pricing: The “SPRING SALE” and significant percentage reductions e.g., -48%, -30% offer good value for potential buyers.

Cons

Limited Product Diversity: While specialized, the product range is primarily focused on heaters. The outdoor furniture and barbecues section appears less extensive, potentially making it less of a one-stop shop for complete outdoor living solutions compared to broader retailers.
Lack of Detailed Installation Guides/Videos: While some heaters are described as “easy to install,” the website doesn’t appear to offer extensive installation guides or video tutorials, which could be beneficial for DIY users.
No Clear Return Policy Link on Homepage: While standard e-commerce sites typically have a prominent link to their returns policy, it’s not immediately visible on the homepage, requiring deeper navigation to find.
Payment Options Not Explicitly Stated: The website doesn’t clearly display accepted payment methods e.g., Visa, MasterCard, PayPal on the homepage or in the footer, which is standard practice for online stores.
No Live Chat Support: While a phone number is provided, the absence of a live chat option might deter customers who prefer instant text-based support.

Evergreenoutdoorheaters.com Alternatives

When considering outdoor heaters, several reputable alternatives exist, each with its own strengths.

Here are some prominent options to explore, keeping in mind factors like product variety, price, and customer service.

1. Dedon

Focus: High-end outdoor furniture, including integrated heating solutions.
Pros: Renowned for luxury design and durable materials. Their products often blend seamlessly into sophisticated outdoor living spaces. Offers a comprehensive approach to outdoor design.
Cons: Significantly higher price point. Less focused purely on heating units, more on integrated solutions.
Ideal for: Those seeking premium, design-centric outdoor spaces with heating as part of an overall aesthetic.

2. Kettler

Focus: A wide range of garden furniture, barbecues, and some outdoor heating options.
Pros: Well-established brand in outdoor living. Offers a good balance of quality and price. Products are widely available through various retailers.
Cons: Heating selection might not be as specialized or technologically advanced as Evergreen Pro.
Ideal for: Customers looking for reliable outdoor products from a known brand, with a broader range of garden items.

3. Patio Direct

Focus: Often specializes in a diverse range of patio equipment, including various types of heaters propane, electric, natural gas.
Pros: Extensive selection of heating options, likely including brands and types not found on specialized infrared sites. Often competitive pricing due to volume.
Cons: Quality can vary widely depending on the specific brand carried. Less emphasis on a single type of heating technology.
Ideal for: Buyers who want to compare many different heating types and brands before making a decision.

4. Local Garden Centers / DIY Stores e.g., B&Q, Homebase in the UK

Focus: Broad range of garden and home improvement products, including seasonal outdoor living items like heaters.
Pros: Ability to see products in person before buying. Often have sales and loyalty programs. Convenient for immediate pickup.
Cons: Selection might be limited, especially for specialized infrared or radiant models. Less expert advice specifically on heating technology.
Ideal for: Customers who prefer a physical shopping experience and are looking for general outdoor heating solutions, often with a wider range of accessories.

5. Amazon UK / eBay UK

Focus: Massive marketplaces offering products from countless vendors, including many outdoor heater brands.
Pros: Unparalleled variety, competitive pricing, extensive customer reviews often with photos, and fast shipping options. Easy to compare specifications and prices across brands.
Cons: Quality control can be inconsistent across different sellers. Returns process can sometimes be complex depending on the individual seller. Less direct customer support for technical queries.
Ideal for: Price-sensitive buyers who value variety and customer reviews, and are comfortable navigating a large marketplace.

When choosing an alternative, consider the specific type of heater you need infrared, radiant, propane, your budget, how quickly you need the product, and the level of customer support you anticipate.

For specialized infrared and radiant technology, Evergreenoutdoorheaters.com seems to offer a focused selection, but these alternatives provide broader choices.

How to Cancel Evergreenoutdoorheaters.com Subscription

Based on the information available on the Evergreenoutdoorheaters.com website, there is no indication of a subscription service for their products. The website primarily operates as an e-commerce platform for one-time purchases of outdoor heaters, garden furniture, and barbecues.

Therefore, the concept of “canceling an Evergreenoutdoorheaters.com subscription” does not apply. You simply make a purchase when you need a product.

There are no recurring charges, memberships, or subscription boxes mentioned.

What to do if you believe you have a recurring charge:

If you are seeing a recurring charge on your bank statement that you associate with Evergreenoutdoorheaters.com, it is highly likely a misunderstanding or an error, as their business model does not appear to include subscriptions. Here’s what you should do:

Review your bank statements: Double-check the merchant name associated with the charge. Ensure it explicitly says “Evergreenoutdoorheaters.com” or “Evergreen Pro.” Sometimes similar-sounding companies or third-party payment processors can cause confusion.
Check your email for order confirmations: If you made a purchase, you would have received an order confirmation email. Look for any mention of recurring billing or subscription services in that email. It is highly improbable you will find any.
Contact Evergreenoutdoorheaters.com directly:
- The most direct way to resolve any billing confusion is to call their customer service number: 01455 819463.
- Explain the situation and provide them with the details of the charge. They will be able to verify if a transaction originated from their company and clarify its nature.
Contact your bank: If Evergreenoutdoorheaters.com confirms that they have no record of a recurring charge for your account, or if you cannot reach them, contact your bank or credit card company. They can investigate unauthorized charges and potentially dispute them on your behalf. Provide them with all relevant details.

In summary, as Evergreenoutdoorheaters.com functions as a standard retail website for one-off purchases, there is no “subscription” to cancel.

Any recurring charges would warrant immediate investigation as per the steps above.

Evergreenoutdoorheaters.com Pricing

The pricing strategy at Evergreenoutdoorheaters.com appears to be competitive, especially with ongoing sales and the inclusion of free mainland UK delivery. Let’s break down what’s visible on the website:

Product Price Ranges

Based on the featured products on the homepage, here’s a glimpse into their pricing:

Infrared Heaters without remote:
- Golden IR Outdoor Patio Heater Without Remote Control 2kW, 400mm, Black, IP67 MODEL BH-2000/4: £99.99 originally higher, discounted by 48%. This represents a very accessible entry point for an outdoor heater with strong IP ratings.
Infrared Heaters with remote:
- Golden IR Compact Patio Heater with Remote Control 2Kw, 400mm, Black, IP67 MODEL-RCH2000/4: £182.00 discounted by 30%.
- Golden IR Outdoor Patio Heater with Remote Control 2kW, 600mm, White/Black, IP67 MODEL RCH2000/6 / MODEL RCH2000/6W: £210.00 discounted by 30%. These prices suggest a moderate range for remote-controlled, higher-capacity infrared models.
Radiant Heaters with smart features:
- IR Radiant Indoor/Outdoor Patio Heater with Bluetooth Speaker 2.4kW, Black, IP66: £350.00 discounted by 30%.
- IR Radiant Indoor/Outdoor Patio Heater with WiFi 2.4kW, Black, IP66: £315.00 discounted by 30%. These are at the higher end of their featured products, reflecting the added technology Bluetooth/WiFi and increased wattage.

Current Sales and Discounts

The website prominently features a “SPRING SALE HUGE REDUCTION ON HEATERS AND GARDEN FURNITURE.” The visible discounts range from 30% to 48% on various heater models. This indicates that current pricing may be significantly lower than their standard retail prices, making it a potentially opportune time for purchase.

Value Proposition

Included Free Delivery: The “FREE MAINLAND UK DELIVERY” on all products adds significant value, as shipping costs for bulky items like outdoor heaters can often be substantial. This effectively reduces the final price paid by the customer.
IP Ratings: The inclusion of high IP ratings IP66, IP67 across their products signifies a commitment to durability and weather resistance, which justifies the price points. Investing in a robust outdoor heater can prevent the need for frequent replacements.
Technology Integration: For the radiant heaters, the integration of Bluetooth speakers and WiFi connectivity provides added utility, which commands a higher price but delivers more than just heat.

Comparison to Market Averages

While direct comparisons without a full product catalog are difficult, the prices seem to align with the market for specialized infrared and radiant outdoor heaters, especially considering the specified wattage, IP ratings, and the current sales.

For instance, a basic 2kW outdoor electric patio heater might range from £50-£150, while advanced infrared or commercial-grade models can easily go from £200 to £500+. Evergreenoutdoorheaters.com’s pricing falls within this expected range, particularly with the applied discounts.

In essence, Evergreenoutdoorheaters.com offers a clear pricing structure with attractive discounts and the added benefit of free shipping, positioning their products as a competitive option in the UK outdoor heating market.

Evergreenoutdoorheaters.com vs. Competitors

When evaluating Evergreenoutdoorheaters.com, it’s insightful to compare their offerings against other players in the outdoor heating market.

This helps in understanding their unique selling propositions and potential areas where competitors might excel.

1. Evergreenoutdoorheaters.com Evergreen Pro

Strengths:
- Specialization: Strong focus on infrared and radiant heating technologies, suggesting expert knowledge in these areas.
- Durability: High IP ratings IP67, IP66 are prominently featured, indicating robust, weather-resistant products. This is a significant advantage for outdoor use.
- Free UK Delivery: A major cost-saving for customers and a competitive edge.
- Smart Features: Integration of Bluetooth speakers and WiFi in some models offers modern convenience.
- Dual Market Domestic & Commercial: Caters to a broad range of customer needs.
- Active Sales: Current deep discounts make their products attractive.
Weaknesses:
- Limited product diversity beyond heaters.
- Less emphasis on detailed installation guides.

2. Kettler Broader Outdoor Living Brand

*   Brand Recognition: A well-established and trusted name in outdoor furniture and garden products.
*   Comprehensive Range: Offers not just heaters but also a vast array of garden furniture, BBQs, and accessories, allowing for single-vendor purchases.
*   Physical Presence: Products often available through garden centers and department stores, allowing customers to see items in person.
*   Heating solutions might be more general, with less specific focus on advanced infrared/radiant technology compared to Evergreen.
*   May not offer the same level of IP rating emphasis across all heating products.
*   Delivery costs may apply depending on the retailer.

Verdict: Kettler is strong for general outdoor living needs and brand trust, but less specialized in cutting-edge heating.

3. Veito UK Specialized Infrared Heater Brand

*   Pure Infrared Focus: Often solely dedicated to infrared heating, sometimes offering a wider array of specialized models e.g., wall-mounted, freestanding, ceiling-mounted with varying power outputs.
*   Technological Advancement: May showcase unique features or specific advancements in infrared heat delivery.
*   Narrower product range, solely focused on heaters.
*   May not include the lifestyle additions like Bluetooth speakers.
*   Pricing can be premium due to specialized nature.

Verdict: A direct competitor for those specifically seeking advanced infrared heating, potentially offering more technical depth in that niche.

4. Amazon/eBay Marketplaces Diverse Retailers

*   Vast Selection: Unparalleled variety of brands, models, and price points.
*   Competitive Pricing: Intense competition often drives prices down.
*   Customer Reviews: A wealth of user-generated reviews and ratings for specific products.
*   Fast Shipping: Many sellers offer quick delivery options.
*   Quality Control: Can be inconsistent. vetting individual sellers is crucial.
*   Customer Service: Varies widely by seller. less direct support for product-specific inquiries compared to a specialized retailer.
*   Authenticity Concerns: Risk of counterfeit or subpar products if not careful.

Verdict: Best for price comparison and variety, but requires careful due diligence on the part of the buyer regarding seller reputation and product authenticity.

Key Differentiators for Evergreenoutdoorheaters.com:

Evergreenoutdoorheaters.com carves out a niche by combining specialization in robust, high IP-rated infrared and radiant heaters with the convenience of free UK mainland delivery and the inclusion of modern smart features in some models. While broader retailers offer more variety, Evergreen Pro aims to be the go-to for durable, technically advanced outdoor heating solutions, particularly valuable for those seeking reliable, weather-proof options for both home and commercial use.

Evergreenoutdoorheaters.com Customer Service and Support

Good customer service is paramount for any online business, and Evergreenoutdoorheaters.com seems to place a certain emphasis on it, based on the information provided on their website and customer testimonials.

Contact Channels

Phone Support: The primary contact method highlighted on the website is a phone number: 01455 819463. This suggests direct, real-time assistance during business hours. They explicitly state: “If you require assistance choosing the right heater for your individual requirements, contact us on 01455 819463 and a member of our team will be happy to recommend the ideal make and model for you.” This proactive offer of assistance is a positive sign.
Email/Contact Form: While not explicitly displayed on the homepage, most e-commerce sites typically have a “Contact Us” page which would include an email address or a contact form. This is usually the preferred method for less urgent inquiries or for providing detailed written information. A quick check often reveals such links in the footer or a dedicated contact page.
Physical Address: The website footer states: “Evergreen Pro is a trading name of Evergreen Outdoor Heaters Ltd. Registered Company Number: NI680962 / VAT Registration Number: GB388775128.” This transparency regarding their registered company details lends credibility. They also mention a showroom in Hinckley, Leicestershire, for viewing certain furniture sets, implying a physical presence.

Customer Testimonials Website Examples

The website prominently features several customer reviews that speak to their service quality:

Ryan: “Brilliant customer service from these guys. Went out of their way to deliver to me, then when I wanted to swap the heaters for different ones were happy and quick to make the swap. Definitely recommend.” This testimonial highlights flexibility, responsiveness, and a willingness to facilitate exchanges.
Meena Agrawal: “Good customer service and fast delivery as well.” This reinforces the positive sentiment regarding service and efficiency.
Mark Newell: “Great outdoor heater far better than the devola one we had previously. Would definitely recommend.” While primarily about product quality, it indirectly reflects good service enabling a positive product experience.
Myra Mannion: Praises the product and states, “Would happily recommend this outdoor heater to anyone looking for a bit of outdoor.”
Dylan Reynolds: “Fast shipping great quality product.” Again, positive feedback on efficiency and product quality.

Overall Impression of Support

Based on the available information, Evergreenoutdoorheaters.com appears to offer:

Proactive Assistance: Their invitation to call for help in choosing a product suggests a willingness to guide customers.
Responsiveness: Ryan’s testimonial indicates quick action on deliveries and product swaps.
Reliability: The consistently positive feedback on “fast delivery” from multiple customers points to efficient logistics.

While the website doesn’t explicitly detail hours of operation for phone support or provide a direct email on the homepage, the emphasis on direct communication via phone and the positive testimonials suggest that customer service is a priority.

For technical support post-purchase or for warranty claims, further investigation into their terms and conditions would be advisable, though typically these are handled through the same contact channels.

3. Frequently Asked Questions

What kind of heaters does Evergreenoutdoorheaters.com sell?

Evergreenoutdoorheaters.com primarily sells infrared and radiant outdoor heaters.

They also offer some outdoor furniture and barbecues.

Are Evergreenoutdoorheaters.com products suitable for commercial use?

Yes, Evergreenoutdoorheaters.com explicitly states they supply a “broad selection of commercial infrared heaters” suitable for businesses like restaurants and pubs with outdoor seating.

Do Evergreenoutdoorheaters.com heaters come with remote controls?

Some of their infrared heaters, such as certain Golden IR models, are available with remote controls.

Others, like the “Golden IR Outdoor Patio Heater Without Remote Control,” do not include one. Inkjetsuperstore.com Reviews

What are the IP ratings of Evergreenoutdoorheaters.com heaters?

Many of their heaters boast high IP ratings, such as IP67 dustproof and waterproof up to 1 meter immersion and IP66 dustproof and protected against powerful water jets, indicating their suitability for outdoor use.

Does Evergreenoutdoorheaters.com offer free delivery?

Yes, Evergreenoutdoorheaters.com provides “fast, free UK delivery” on all their products to mainland UK.

Can Evergreenoutdoorheaters.com heaters be used indoors?

Some radiant heater models are explicitly designed for both indoor and outdoor use, offering versatility.

Infrared heaters are primarily marketed for outdoor spaces.

What is the wattage range for Evergreenoutdoorheaters.com heaters?

Their heaters range from 1500w to 2500w, catering to different heating requirements and space sizes. Newleaf-kitchens.com Reviews

Do any Evergreenoutdoorheaters.com heaters have smart features?

Yes, some radiant indoor/outdoor patio heaters come with integrated smart features like Bluetooth speakers or WiFi connectivity, allowing for podcast streaming.

Where is Evergreenoutdoorheaters.com located?

Evergreen Pro the trading name of Evergreen Outdoor Heaters Ltd is based in Leicestershire, UK.

They mention a showroom in Hinckley, Leicestershire, for viewing certain furniture sets.

How can I contact Evergreenoutdoorheaters.com customer service?

You can contact their customer service team by phone at 01455 819463 for assistance or inquiries.

Are there any sales or discounts currently available on Evergreenoutdoorheaters.com?

Yes, the website prominently advertises a “SPRING SALE” with “HUGE REDUCTION ON HEATERS AND GARDEN FURNITURE,” featuring discounts up to 48% on some products. Psnzone.net Reviews

What is the difference between infrared and radiant heaters from Evergreenoutdoorheaters.com?

Infrared heaters primarily provide a “gentle, comforting glow” and radiate warmth up to 4 meters.

Radiant heaters are also available for both indoor/outdoor use and can be ceiling-mounted, often with smart features.

Both types deliver heat directly to objects rather than heating the air.

Are Evergreenoutdoorheaters.com heaters easy to install?

While the website mentions some heaters are “easy to install,” specific detailed installation guides or videos are not prominently featured on the homepage.

Customers might need to refer to product manuals or contact support for detailed instructions. Tomasformidabile.com Reviews

Does Evergreenoutdoorheaters.com sell barbecues?

Yes, the website has a specific category for “Barbecues” and features a “Best Barbecue of this week” section, indicating they do sell BBQ products.

What is Evergreen Pro?

Evergreen Pro is the trading name of Evergreen Outdoor Heaters Ltd, the company operating the Evergreenoutdoorheaters.com website.

How long does delivery take from Evergreenoutdoorheaters.com?

While specific delivery times are not listed on the homepage, customer testimonials mention “fast shipping” and “fast delivery.”

Can I view products in person before buying from Evergreenoutdoorheaters.com?

Based on the website, they have a showroom in Hinckley, Leicestershire, where their “Dallas Firepit Corner Sofa Set” is available to view, implying that some items can be seen physically.

Do Evergreenoutdoorheaters.com heaters require professional installation?

The product descriptions do not explicitly state professional installation is required for all models. Russell-parry.co.uk Reviews

Many outdoor electric heaters are designed for plug-and-play use or simple mounting, especially wall-mounted or portable stand versions.

What warranty does Evergreenoutdoorheaters.com offer?

Information regarding product warranties is not directly available on the homepage.

Customers would need to check individual product pages or their terms and conditions for warranty details.

How do Evergreenoutdoorheaters.com heaters compare to convection heaters?

Evergreenoutdoorheaters.com states that unlike convection heaters, the warmth from their infrared and radiant heaters “does not dissipate into the air,” ensuring “even heat distribution” and keeping you warm and toasty.

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