Evchargerpost.com Reviews

Based on looking at the website, Evchargerpost.com appears to be a specialized online retailer focusing on electric vehicle EV charging infrastructure, specifically charger posts, mounting solutions, and related accessories.

The site positions itself as a provider of custom EV charger posts designed for both residential and commercial use, emphasizing tailored solutions, in-house manufacturing, and British quality.

This focus on physical EV charging hardware suggests a direct approach to solving the practical challenges of EV ownership by providing dedicated, robust mounting solutions for charging units.

The website clearly outlines its product categories, including charger posts, mounting plates, wall brackets, and impact protection barriers, alongside services like bespoke manufacturing and 3D modeling. This indicates a comprehensive offering for those looking to install or enhance their EV charging setup. For Muslim consumers, investing in an EV and the necessary infrastructure like charger posts aligns perfectly with Islamic principles of environmental stewardship khilafa and supporting sustainable technologies. Choosing an EV reduces reliance on fossil fuels, minimizes carbon emissions, and promotes cleaner air, all of which contribute to preserving the Earth and its resources—a core responsibility for believers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Evchargerpost.com Review & First Look

Evchargerpost.com immediately presents itself as a niche provider for EV charging hardware, specifically focusing on the physical structures that support charging units.

Upon first glance, the website layout is clean, professional, and easy to navigate, clearly segmenting its offerings into products and services.

Initial Impressions of the Website Layout

The homepage is well-structured, featuring prominent calls to action, customer testimonials, and a clear explanation of their value proposition.

The use of high-quality imagery showcasing their products in various settings helps visualize their application.

• Hero Section: Immediately highlights “Custom EV Charger Posts for Every Location,” setting the tone for their specialized offerings.
• Product Categories: Clearly laid out, making it easy to find specific items like “Charger Posts,” “Mounting Plates,” and “Wall Brackets.”
• Customer Testimonials: A dedicated section with quotes from satisfied customers, adding a layer of trust and social proof. This is crucial for new visitors looking for reliability.
• “Made in Britain” Trademark: A visible badge that emphasizes local manufacturing and quality standards, which can be a significant draw for certain consumers.
• Step-by-Step Process: A simple three-step guide “Pick Your Perfect Charger Post,” “Get Set Up with Ease,” “Enjoy Worry-Free Charging” simplifies the customer journey.

Stated Mission and Values

Evchargerpost.com’s mission appears to be centered around providing reliable, durable, and customizable EV charging solutions.

They stress quality assurance through in-house manufacturing and competitive pricing.

• Reliability & Durability: They aim to free EV owners from “charging limitations” and the “worry of finding a charge” by offering robust solutions. This is highlighted by phrases like “Designed for reliability and durability.”
• Customization: The emphasis on “tailored solutions” and “bespoke design” suggests they cater to diverse needs, from individual homes to commercial properties.
• British Quality: The “Made in Britain” commitment signifies adherence to high manufacturing standards and supports local industry. This aligns with principles of supporting one’s community and ethical production.

Target Audience Identification

The website clearly targets both individual EV owners looking for home charging solutions and businesses requiring commercial EV infrastructure.

• Residential Users: Phrases like “designed for your home” and “Charge confidently at home” directly appeal to homeowners.
• Commercial Clients: “Designed for your… business” and sections showing “Our Work” with commercial installations e.g., LCS Energy, A&S Electrical Services indicate a strong focus on business-to-business B2B solutions. This dual targeting allows them to serve a broad segment of the growing EV market.

Evchargerpost.com Features

Evchargerpost.com distinguishes itself through several key features related to its product offerings and service model.

These features highlight their commitment to customization, quality, and comprehensive support for EV charging infrastructure.

Customization Options and Bespoke Design

A core strength of Evchargerpost.com is its emphasis on tailored solutions.

They understand that a one-size-fits-all approach doesn’t work for EV charging, which requires integration into various environments.

• Wide Range of Charger Posts: They offer posts compatible with different EV charger brands and models, ensuring flexibility for customers. This is crucial as the EV market continues to diversify.
• Specific Mounting Plates: The availability of specific mounting plates for various chargers e.g., “new Andersen a3 charger post,” “Post for the Zappi” shows attention to detail and compatibility.
• Bespoke Manufacturing Service: This allows customers to request custom designs or modifications to meet unique site requirements. For instance, a customer might need a specific height, color, or material to match their property’s aesthetic or to navigate challenging installation areas.
  • 3D Modelling: This service enables clients to visualize their custom charger post before manufacturing, minimizing errors and ensuring satisfaction. It’s a proactive approach to bespoke solutions, often seen in high-end engineering.

In-House Manufacturing and Quality Assurance

Evchargerpost.com prides itself on its “Made in Britain” status, signifying a commitment to high standards and local production.

• Control Over Production: In-house manufacturing means they oversee every step of the production process, from raw materials to the finished product. This allows for rigorous quality control.
• High-Quality Materials: While specific materials aren’t explicitly detailed on the homepage, the emphasis on durability suggests robust materials designed to withstand outdoor conditions and impact.
• British Standards: The “Made in Britain” trademark ensures products meet specific quality and craftsmanship benchmarks recognized within the UK. This provides a level of assurance to customers regarding product longevity and performance.
  • Impact Protection Barriers: The inclusion of these products further highlights their focus on durability and protecting the charging infrastructure, implying a robust design philosophy.

Product Range Overview

The website clearly outlines a focused product range designed to support a complete EV charging setup.

• Charger Posts: These are the primary offering, providing a dedicated and secure mounting solution for EV chargers. They are designed to elevate the charger, making it accessible and protected.
  • Types: While not explicitly detailed on the homepage, the implication is a variety of post heights, designs, and compatibility options.
• Mounting Plates: Essential for securely attaching various charger brands to the posts or walls. Their availability ensures broad compatibility.
• Wall Brackets: For situations where a post isn’t required or practical, offering an alternative mounting solution.
• Impact Protection Barriers: Crucial for commercial or high-traffic areas, these barriers protect the charger post and the charger unit from accidental damage by vehicles. This demonstrates a holistic approach to EV charging infrastructure safety and longevity.
• Accessories: This category likely includes various smaller components necessary for installation or aesthetic finishing, ensuring a complete solution.
  • Example: Bolts, cable management solutions, or decorative caps.

Evchargerpost.com Pros & Cons

When evaluating Evchargerpost.com, it’s helpful to weigh its strengths against potential limitations.

From an ethical and practical standpoint, understanding both sides allows for a well-rounded assessment.

Advantages of Choosing Evchargerpost.com

Evchargerpost.com offers several compelling benefits, particularly for those seeking specialized and high-quality EV charging solutions.

• Specialization in EV Charging Infrastructure: Their focused approach means they are experts in charger posts and related accessories. This deep specialization often translates to higher quality products and better-tailored solutions than general hardware suppliers.
  • Expertise: They are likely to understand the nuances of various EV chargers and their installation requirements.
• Customization and Bespoke Services: The ability to order custom charger posts, including specific sizes, colors, and designs, is a significant advantage. This ensures the charging solution seamlessly integrates with the aesthetics and functional needs of any property.
  • Unique Solutions: Ideal for architectural projects or commercial sites with specific branding or spatial constraints.
• “Made in Britain” Quality Assurance: This certification indicates adherence to high manufacturing standards and supports local industries. For many consumers, this is a strong indicator of durability and reliability.
  • Durability: Products are likely built to last, reducing the need for frequent replacements and aligning with principles of avoiding waste.
• Comprehensive Product Range for Posts: Beyond just posts, they offer mounting plates, wall brackets, and impact protection barriers, allowing customers to source a complete, integrated solution from one vendor.
  • Convenience: Simplifies the purchasing process, as all necessary components for a robust installation can be found in one place.
• Positive Customer Testimonials: The website prominently features several positive reviews highlighting fast delivery, excellent customer service, and high-quality products. This builds trust and confidence in their offerings.
  • Reliability: “Accommodated fast delivery,” “arrived quickly,” and “very happy with the service and prompt delivery” are recurring themes.
  • Responsive Support: “Sent out a new charging adapter plate…free of charge” and “customer services is 5*” indicate strong post-purchase support.

Potential Considerations or Limitations

While Evchargerpost.com offers many positives, there are a few areas that prospective customers might consider.

• Niche Focus Means Limited Product Diversity: Their specialization in charger posts and related hardware means they do not offer the EV chargers themselves. Customers will need to purchase the actual charging unit separately.
  • Separate Purchases: This might require coordinating purchases from multiple vendors, which could be less convenient for some.
• Pricing Transparency Initial Glance: While they mention “Competitive Pricing,” specific price points for their standard products are not immediately visible on the homepage, requiring a deeper dive into product pages or requesting quotes for bespoke items.
  • Need for Further Exploration: Customers might need to invest more time to get a full cost breakdown compared to sites with immediate pricing displays.
• Geographic Focus Implied: The “Made in Britain” badge strongly suggests a primary focus on the UK market, which might impact shipping times and costs for international customers. While not explicitly stated as a limitation, it’s an important consideration for non-UK buyers.
  • International Shipping: It is unclear from the homepage how easily or cost-effectively they ship outside the UK.
• Dependence on Third-Party Installers: While they provide an “easy setup guide,” they also mention connecting with a “trusted installer.” This implies that professional installation might be recommended or necessary for some setups, adding another layer of cost and coordination.
  • DIY vs. Professional Installation: Customers need to assess their own capabilities and the complexity of their specific installation.

Evchargerpost.com Alternatives

For those exploring options beyond Evchargerpost.com, several types of providers offer EV charging infrastructure, from general electrical suppliers to specialized manufacturers.

Understanding these alternatives can help consumers make an informed decision based on their specific needs, budget, and desired level of customization.

General Electrical Suppliers

Many large electrical wholesalers and retailers offer a range of EV charging accessories, including basic posts and mounting solutions.

• Examples:
  • Screwfix UK: A well-known UK retailer for trade and DIY, offering various electrical components, including some basic EV charging accessories and mounting kits. They typically focus on off-the-shelf, standard solutions.
  • Toolstation UK: Similar to Screwfix, providing a broad range of tools and building materials, often including generic electrical mounting solutions that could be adapted for EV chargers.
• Pros:
  • Availability: Products are often readily available for immediate purchase or quick delivery.
  • Cost-Effectiveness: Generally offer more budget-friendly, mass-produced options.
  • One-Stop Shop: Might also stock related electrical components for installation.
• Cons:
  • Limited Customization: Rarely offer bespoke designs or tailored solutions.
  • Generic Quality: Products may not be specialized for EV chargers and might lack features like impact protection or specific charger compatibility.
  • Less Expertise: Customer support might not have deep expertise in EV charging infrastructure specifically.

Specialized EV Charger Manufacturers

Some companies that produce EV chargers also offer their own branded mounting posts and accessories designed to be fully compatible with their units.
* Andersen EV: Known for its premium EV chargers, Andersen also offers aesthetically integrated charging posts and stands designed to complement their chargers.
* Zappi myenergi: While primarily a charger manufacturer, companies like myenergi often have recommended or branded mounting solutions that work seamlessly with their popular Zappi chargers.
* Wallbox: Another prominent EV charger manufacturer that provides its own pedestals and mounting solutions.
* Guaranteed Compatibility: Products are designed specifically for their chargers, ensuring a perfect fit and aesthetic integration.
* Branded Solutions: Offers a consistent look and feel if you prefer a single-brand ecosystem.
* Integrated Support: Support for both the charger and its mounting might come from a single source.
* Brand Locked: May only be compatible with their own brand of chargers, limiting flexibility if you choose a different charger.
* Potentially Higher Cost: Branded accessories can sometimes be more expensive than third-party options.
* Limited Customization: While compatible, these often come in standard designs with less scope for bespoke modifications.

Fabricators and Metalwork Shops

Local metal fabrication businesses can create custom charger posts from scratch, offering the highest level of personalization.
* Ultimate Customization: Can design and build posts to exact specifications, including unique materials, finishes, and dimensions.
* Local Support: Working with a local business can provide direct communication and faster turnaround times for bespoke projects.
* Support Local Businesses: This aligns with the principle of supporting your community and local economy.
* Cost: Custom fabrication can be significantly more expensive than off-the-shelf or semi-custom options.
* Lead Times: Custom projects often have longer lead times due to design, material sourcing, and manufacturing processes.
* Requires Design Input: Customers might need to provide detailed specifications or collaborate closely on the design, requiring more effort on their part.
* Lack of EV Specialization: A general metal shop might not have specific expertise in EV charger mounting requirements or electrical safety standards, requiring the customer to ensure compliance.

When choosing an alternative, consider factors like the desired level of customization, budget, urgency of installation, and whether you prioritize integrated solutions or prefer to source components separately.

For those who value tailored design, quality, and support for local manufacturing as Evchargerpost.com provides with its “Made in Britain” ethos, specialized providers remain a strong choice.

Evchargerpost.com Pricing

Understanding the pricing structure of a specialized service like Evchargerpost.com is crucial for potential customers.

While the homepage doesn’t display explicit price lists, it provides clues about their pricing strategy and how to obtain cost information.

How Pricing Information is Accessed

The website does not feature a direct pricing page or visible price tags on its homepage for standard products. This suggests a more tailored approach to quoting.

• Product Pages: To find specific prices, users would likely need to navigate to individual product pages within the “Products” section. Even then, for highly customizable items, a direct quote might be necessary.
• “View our Products” Call to Action: This button on the homepage leads directly to their product catalog, where more detailed information, including pricing, might be available for standard items.
• Bespoke Manufacturing: For custom charger posts and 3D modeling services, it is almost certain that customers would need to contact Evchargerpost.com directly for a personalized quote, as pricing would depend on the complexity of the design, materials used, and manufacturing time. This is standard practice for custom fabrication services.
  • Contact Forms/Inquiries: The “Contact” or “Get Started Today” sections would be the primary avenues for obtaining quotes for bespoke projects.

Factors Influencing Pricing

The cost of an EV charger post from Evchargerpost.com would be influenced by several key factors, reflecting their emphasis on customization and quality.

• Type of Charger Post: Basic posts will likely be less expensive than more elaborate designs or posts with integrated features.
  • Material: The type of metal e.g., steel, aluminum and its finish e.g., powder-coated, stainless steel will affect the price. Higher-grade materials or specialized coatings for harsh environments will naturally cost more.
• Customization Level:
  • Dimensions: Non-standard heights or widths will incur additional costs due to custom fabrication.
  • Design Complexity: Intricate designs, unique cutouts, or specific aesthetic requirements will add to the manufacturing complexity and thus the price.
  • Color Matching: Custom paint colors beyond standard options might come at an extra charge.
• Additional Features and Accessories:
  • Mounting Plates: While essential, specialized or custom-fit mounting plates for unique charger models might influence the overall price.
  • Impact Protection Barriers: These robust safety features are separate additions and will increase the total cost of an installation, especially for commercial setups.
  • Integrated Cable Management: Features that provide neat cable routing or storage could also add to the cost.
• Service Add-ons:
  • 3D Modelling: This service, while beneficial for visualization, is likely an additional cost for bespoke projects.
  • Installation Support: While they mention “easy setup guide” or connecting with an “installer,” the actual installation cost would be separate and dependent on the chosen installer and site conditions.
• “Made in Britain” Premium: While they claim “Competitive Pricing with No Compromise on Quality,” the “Made in Britain” aspect implies a certain level of quality and craftsmanship that might command a premium compared to mass-produced, imported alternatives. This isn’t necessarily a “con” but a reflection of the value proposition.

Competitive Pricing Stance

Evchargerpost.com states “Competitive Pricing with No Compromise on Quality.” This suggests they aim to offer good value within the market segment of specialized, quality-made EV charging infrastructure.

• Value Proposition: Their competitive edge isn’t necessarily being the cheapest, but rather providing a balance of quality, customization, and durability at a reasonable price point for a specialized product.
• Long-Term Value: Investing in a high-quality, durable charger post can prevent future issues, replacements, and maintenance, offering long-term value that cheaper, less robust alternatives might not. This aligns with Islamic principles of avoiding extravagance while also valuing lasting quality and smart investment.

For accurate pricing, potential customers should be prepared to explore the product pages or contact Evchargerpost.com directly with their specific requirements, especially for any bespoke solutions.

How to Cancel Evchargerpost.com Subscription

The concept of “canceling a subscription” typically applies to services, software, or recurring product deliveries.

Based on the information presented on the Evchargerpost.com website, it appears to be a direct-to-consumer and business-to-business retailer of physical EV charging hardware and bespoke manufacturing services, rather than a subscription-based model.

Therefore, the notion of “cancelling a subscription” as it is commonly understood is not applicable here.

Nature of Evchargerpost.com’s Business Model

Evchargerpost.com focuses on the sale of tangible products like charger posts, mounting plates, and barriers, along with one-off services such as bespoke manufacturing and 3D modeling.

• One-Time Purchases: Customers likely make a one-time purchase for a physical product or a custom fabrication project. There is no indication of monthly fees, recurring service charges, or membership subscriptions.
• Project-Based Services: Bespoke manufacturing would involve a quoted price for a specific project, which concludes upon delivery and payment.

What to Do If You Need to “Cancel” an Order or Service

If a customer needs to change or cancel an order placed with Evchargerpost.com, it would fall under their order modification or cancellation policy, not a subscription cancellation.

• Pre-Shipment Cancellation: For standard products that have not yet been shipped, it is generally possible to cancel an order. Customers should:
  • Contact Customer Service Immediately: The most effective way is to reach out via phone or email as soon as possible after placing the order. The faster they are informed, the higher the chance of successful cancellation before processing or shipping occurs.
  • Reference Order Number: Provide the order number and details of the items to be canceled.
• Bespoke Order Cancellation: Cancelling a custom or bespoke order is more complex and depends on the stage of manufacturing.
  • Design Phase: If the cancellation request comes during the design or 3D modeling phase, there might be fees for design work already completed.
  • Manufacturing Commenced: Once manufacturing has begun, it becomes much harder, or impossible, to cancel without incurring significant costs e.g., for materials already purchased or labor expended. The terms and conditions for bespoke projects would outline these specifics.
• Post-Shipment Returns/Refunds: If a standard product has already been shipped or delivered, the process would typically fall under the company’s return policy.
  • Check Return Policy: Customers should consult the website’s terms and conditions or return policy for details on eligibility, timelines, and procedures for returns and refunds. Usually, items must be in their original condition and packaging.
  • Contact Customer Service: Initiate the return process by contacting customer support.

In summary, since Evchargerpost.com operates on a product sales and project-based service model rather than a subscription model, there is no “subscription” to cancel.

Any changes or cancellations would adhere to their standard order management and return policies.

It is always advisable for customers to review the terms and conditions on their website before making a purchase, especially for custom orders.

How to Cancel Evchargerpost.com Free Trial

Similar to the previous section on subscriptions, the concept of a “free trial” is not applicable to Evchargerpost.com’s business model.

Evchargerpost.com sells physical EV charging posts and related accessories, along with bespoke manufacturing services.

They do not offer software, digital services, or any kind of product that typically comes with a trial period.

Nature of Evchargerpost.com’s Offerings

Evchargerpost.com’s value proposition revolves around selling tangible goods and providing custom fabrication.

• Physical Products: Their core offerings are items like charger posts, mounting plates, and impact barriers, which are purchased outright.
• Custom Services: Bespoke manufacturing and 3D modeling are project-based services that are quoted and paid for, not offered on a trial basis.

What to Expect Instead of a Free Trial

Instead of free trials, customers engage with Evchargerpost.com through:

• Product Information: Detailed descriptions, images, and potentially specifications for their standard products.
• Customer Testimonials: Social proof from previous buyers, giving an indication of product quality and service.
• Direct Inquiries for Custom Projects: For bespoke needs, direct communication and quoting replace any “trial” period. You receive a proposal or design mock-up for approval before production, which serves as your preview.

Alternatives to a “Free Trial” for Assessing Quality

If a prospective customer is looking for ways to assess the quality or suitability of Evchargerpost.com’s products before a full purchase, they would typically rely on the following:

• Website Content: Reviewing product images, descriptions, and materials mentioned on the website.
• Customer Reviews: Reading the testimonials provided on the website and searching for external reviews on platforms like Trustpilot which Evchargerpost.com encourages. This provides real-world feedback from other users.
• Direct Contact with Sales/Support: Asking specific questions about product durability, material specifications, and compatibility with their chosen EV charger.
• 3D Modelling Service: For bespoke projects, the 3D modelling service acts as a visual “preview” of the custom design, allowing the customer to review and approve the design before manufacturing begins. While not a “free trial” of the physical product, it allows for significant pre-purchase validation.
• Visiting a Showroom or Viewing an Installation if applicable: Although not explicitly mentioned on their website, some manufacturers might offer opportunities to see their products installed in person or at a showroom. Customers could inquire if this is an option.

In conclusion, Evchargerpost.com does not offer free trials.

Customers interested in their products or services should gather information through their website, customer reviews, and direct communication with their team for quotes on custom work.

Evchargerpost.com vs. Competitors

When evaluating Evchargerpost.com, it’s useful to compare its offerings against various types of competitors in the EV charging infrastructure market.

This helps highlight Evchargerpost.com’s unique selling propositions and identifies its competitive advantages and specific niche.

Comparison with General Electrical Suppliers e.g., Screwfix, Toolstation

• Evchargerpost.com:
  • Specialization: Highly specialized in EV charger posts and bespoke solutions. This focus means deeper expertise and purpose-built products.
  • Quality & Materials: Emphasizes “Made in Britain” quality, suggesting robust, durable materials and superior craftsmanship designed for longevity in various environments.
  • Customization: Offers extensive bespoke design services, including 3D modeling, catering to unique aesthetic and functional requirements.
  • Pricing: Likely at a higher price point due to specialization, quality, and customization, offering a better value proposition for specific, long-term installations.
• General Suppliers:
  • Breadth vs. Depth: Offer a wide array of general electrical products, with EV charging accessories being a small subset. Less specialized knowledge.
  • Quality & Materials: Typically stock mass-produced, standard-grade materials. While functional, they might not offer the same level of durability or specific design for EV charging applications.
  • Customization: Virtually non-existent. Products are off-the-shelf.
  • Pricing: Generally more budget-friendly due to mass production and lower specialization, suitable for basic needs.

Comparison with Specialized EV Charger Manufacturers’ Accessories e.g., Andersen EV, Zappi, Wallbox

*   Hardware Focus: Specializes in the mounting *hardware* for any brand of EV charger. This makes them brand-agnostic and highly versatile.
*   Bespoke Options: Provides custom solutions for unique architectural or spatial needs, offering greater flexibility than branded accessories.
*   Durability/Protection: Offers impact protection barriers, emphasizing robustness beyond just mounting.

• EV Charger Manufacturers’ Accessories:
  • Integrated Ecosystem: Often offer their own pedestals and mounts designed to integrate seamlessly with their specific chargers, ensuring perfect compatibility and aesthetics.
  • Brand-Specific: Solutions are typically designed for their own brand of chargers, which can be limiting if a customer wants to use a different charger.
  • Standardized Designs: While functional, these accessories typically come in standard designs with limited room for customization beyond what the manufacturer offers.

Comparison with Local Fabricators/Metalwork Shops

*   EV Specific Expertise: Possesses specialized knowledge in EV charger mounting requirements, electrical considerations for posts, and understanding of various charger models.
*   Streamlined Process: Likely has a more established process for bespoke EV charger posts, from design to manufacturing and delivery.
*   Scale: Can handle both individual and commercial projects, potentially with more efficient production than a small local shop.

• Local Fabricators:
  • Ultimate Customization: Can create truly unique pieces from scratch based on detailed client specifications.
  • Local Convenience: Direct local communication and potentially quicker turnaround for very small, localized projects.
  • Less EV Specificity: May lack specialized knowledge of EV charging standards or the nuances of integrating different charger types, potentially requiring more input and oversight from the customer.
  • Cost & Time: High customization can lead to higher costs and longer lead times if they need to source specialized materials or develop new designs from scratch for an EV application.

Evchargerpost.com’s Niche: Evchargerpost.com carves out a strong niche by offering a balance between the highly standardized, generic options from general suppliers and the potentially unspecialized or very costly custom work from local fabricators. Their “Made in Britain” ethos and focus on quality and tailored solutions for EV charging infrastructure position them as a premium, specialized choice for customers who prioritize durability, aesthetics, and bespoke fit for their EV charging needs. This is particularly appealing for those looking for a long-term, integrated solution that enhances the property’s value and functionality.

Evchargerpost.com Support

Effective customer support is vital for any business, especially one dealing with physical products and custom orders like Evchargerpost.com.

While the website doesn’t have a dedicated “Support” page with extensive FAQs, the available information and customer testimonials provide insight into their approach to customer service.

Channels for Customer Support

Evchargerpost.com offers clear methods for customers to get in touch, ensuring accessibility for inquiries, order changes, or post-purchase assistance.

• Contact Page: The “Contact” link is a standard channel, likely providing:
  • Phone Number: For direct and immediate communication, especially useful for urgent inquiries or complex discussions regarding bespoke orders.
  • Email Address: For less urgent queries, detailed questions, or sending supporting documents e.g., photos for bespoke designs, order issues.
  • Contact Form: A convenient web-based form for submitting inquiries directly from the website.
• “About” Section / FAQs: While the main navigation has an “About” section that includes “FAQs,” a quick check suggests this section is more about the company’s background and success stories rather than an extensive list of technical support questions or troubleshooting guides. This indicates that direct interaction is likely preferred for specific product or order queries.
• Customer Testimonials: The testimonials frequently highlight positive interactions with customer service, suggesting a responsive and helpful team. For instance, feedback like “customer services is 5*” and “Great customer service sorting out a mistake in my order” points to a proactive and problem-solving approach.

Types of Support Offered Inferred

Based on their product and service model, Evchargerpost.com’s support would primarily focus on:

• Pre-Sales Inquiries:
  • Product Compatibility: Answering questions about which posts fit specific charger models.
  • Customization Options: Guiding customers through the bespoke design process, material choices, and aesthetic considerations.
  • Quoting: Providing accurate and detailed quotes for standard products and custom projects.
• Order Management:
  • Order Status Updates: Keeping customers informed about the progress of their order, especially for bespoke items that have longer lead times.
  • Order Changes/Cancellations: Assisting with modifications or cancellations before dispatch, as seen in testimonials.
  • Delivery Coordination: Ensuring smooth delivery logistics, particularly for larger items.
• Post-Purchase Assistance:
  • Installation Guidance: While they mention an “easy setup guide,” they might offer basic remote assistance or clarifications regarding installation.
  • Returns and Refunds: Handling queries related to their return policy, damaged goods, or incorrect shipments.
  • Problem Resolution: Addressing any issues that arise after delivery, such as manufacturing defects or discrepancies.

Emphasis on Customer Satisfaction

The consistent positive feedback in their testimonials suggests a strong commitment to customer satisfaction. The mention of “These guys really aim to please” and “sorting out a mistake in my order and delivery within 48 hours” indicates a proactive and customer-centric approach to resolving issues. This aligns with Islamic business ethics that emphasize fairness, honesty, and fulfilling promises amanah. Providing good service and addressing customer concerns promptly is part of building a trustworthy and reputable business.

Overall, while Evchargerpost.com might not have a vast online knowledge base, its direct communication channels and positive customer feedback indicate a robust and responsive support system that prioritizes direct interaction and problem-solving.

This approach can be particularly beneficial for customers with unique requirements or those who prefer personalized assistance over self-service options.

Frequently Asked Questions

What is Evchargerpost.com?

Evchargerpost.com is an online retailer specializing in custom electric vehicle EV charger posts, mounting plates, wall brackets, and impact protection barriers for both residential and commercial use.

They focus on providing durable, high-quality, and bespoke solutions for EV charging infrastructure.

Does Evchargerpost.com sell EV chargers?

No, Evchargerpost.com primarily sells the posts and mounting hardware for EV chargers, not the chargers themselves. Customers will need to purchase their EV charging unit separately from a different vendor.

Are Evchargerpost.com products “Made in Britain”?

Yes, Evchargerpost.com proudly displays the “Made in Britain” trademark, indicating their commitment to local manufacturing and adherence to high British quality and craftsmanship standards.

Can I get a custom EV charger post from Evchargerpost.com?

Yes, customization and bespoke design are core offerings of Evchargerpost.com.

They provide tailored solutions and even offer 3D modeling services for custom projects to ensure the charger post meets specific aesthetic and functional requirements.

How do I get a price quote for a custom charger post?

For custom charger posts or bespoke manufacturing services, you will need to contact Evchargerpost.com directly through their website’s contact form, phone, or email to discuss your specific requirements and receive a personalized quote.

What types of products does Evchargerpost.com offer?

Evchargerpost.com offers a range of products including charger posts, mounting plates for various EV charger brands, wall brackets, and impact protection barriers designed to protect charging infrastructure.

Does Evchargerpost.com provide installation services?

Evchargerpost.com sells the hardware and provides an “easy setup guide.” They also suggest connecting with a “trusted installer,” implying that they do not offer in-house installation services but can guide customers on installation.

How durable are Evchargerpost.com’s products?

Evchargerpost.com emphasizes that their products are “Designed for reliability and durability,” highlighting their commitment to high quality and robust construction, often backed by their “Made in Britain” certification. Meinauto.de Reviews

What is the typical delivery time for Evchargerpost.com products?

Based on customer testimonials, delivery times can be fast, with some customers reporting receiving products within a week or even 24-48 hours for certain items, though this can vary based on the item and customization.

Does Evchargerpost.com offer products for commercial EV charging?

Yes, Evchargerpost.com designs and manufactures EV charger posts and infrastructure solutions for both residential and commercial applications, catering to businesses and larger installations.

How can I contact Evchargerpost.com customer service?

You can contact Evchargerpost.com customer service through their website’s “Contact” page, which typically provides a phone number, email address, or a contact form for inquiries.

Does Evchargerpost.com have a return policy?

While not explicitly detailed on the homepage, like any reputable retailer, Evchargerpost.com would have a return policy for standard products.

Customers should check the terms and conditions section of their website for specific details on returns and refunds.

What kind of customer support can I expect from Evchargerpost.com?

Customer testimonials indicate a responsive and helpful customer service team, often praised for fast communication, problem-solving, and accommodating customer needs, including order changes and issue resolution.

Are Evchargerpost.com products compatible with all EV charger brands?

Evchargerpost.com offers a range of mounting plates and posts designed for compatibility with various EV charger brands e.g., Andersen, Zappi. It’s best to check specific product descriptions or contact them for compatibility with your particular charger model.

Does Evchargerpost.com offer impact protection for charger posts?

Yes, Evchargerpost.com offers impact protection barriers as part of their product range, designed to safeguard charger posts and units from accidental damage, especially in commercial or high-traffic areas.

What are the advantages of using a charger post instead of wall mounting?

Can I see examples of Evchargerpost.com’s work?

Yes, the Evchargerpost.com website features a section titled “Take a look at Our Work” which showcases various installations, including domestic setups and commercial projects like LCS Energy and A&S Electrical Services.

How does Evchargerpost.com ensure product quality?

Evchargerpost.com ensures product quality through in-house manufacturing, which allows them to control every step of the production process, and by proudly displaying the “Made in Britain” trademark, signifying adherence to high standards. Soccerlord.se Reviews

Does Evchargerpost.com have any physical stores?

Based on the website’s presentation, Evchargerpost.com appears to be an online retailer and manufacturer. There is no indication of physical retail stores.

Direct sales and inquiries are handled via their website and contact channels.

What makes Evchargerpost.com different from other EV charger accessory providers?

Evchargerpost.com distinguishes itself through its specialization in high-quality, “Made in Britain” EV charger posts, its strong emphasis on customization and bespoke manufacturing services, and its focus on comprehensive solutions including impact protection.