clearancecentral.co.za FAQ

Is Clearancecentral.co.za a government organisation?

No, Clearance Central explicitly states on its homepage that it is “NOT by any definition or means, a government organisation, an entity appointed by the government or affiliated with any government department. We are an independently registered company.”

What services does Clearancecentral.co.za offer?

Clearancecentral.co.za offers assistance with obtaining various official documents, primarily including Police Clearance Certificates (PCCs) for South Africa, Zimbabwe, Kenya, Namibia, Zambia, Malawi, Botswana, and Tanzania, Document Apostille, Translation of documents, Zimbabwean and South African Birth Certificates, Marriage Certificates, Letters of No Impediment, Background Screening, and SACE Clearance Certificates.

How can I contact Clearancecentral.co.za?

You can contact Clearancecentral.co.za via phone at +27 87 135 5019 or by email at [email protected]. They also have a “Contact us” page on their website.

Does Clearancecentral.co.za offer a money-back guarantee?

Yes, the website mentions a “money back guarantee” specifically for Zimbabwean Police Clearance Certificates, promising completion within 72 hours. The conditions for other services might need to be confirmed directly.

Where are Clearancecentral.co.za’s offices located?

Clearancecentral.co.za has offices located in Johannesburg, South Africa, and Harare, Zimbabwe. They also have a network of remote agents across the African continent. Clearancecentral.co.za Testimonials and Reputation

Is Clearancecentral.co.za suitable for international clients?

Yes, Clearancecentral.co.za explicitly states their service offerings cater to clients “no matter where you are situated in the world” and showcases testimonials from clients in Canada, Australia, and the UK.

How does Clearancecentral.co.za ensure secure processing of documents?

Clearance Central states they use “secure methods” for processing and couriering documents. For detailed security protocols, it’s advisable to consult their full privacy policy or inquire directly.

Can Clearancecentral.co.za help with document translation?

Yes, they offer translation of documents into Spanish, Portuguese, Czech, French, and Italian, conducted by qualified professionals accredited by the South African Translators’ Institute.

How long does it take for Clearancecentral.co.za to process a police clearance?

The website states that Zimbabwean Police Clearance Certificates are completed within 72 hours or your money back. For other services, they promise “swift turnaround times,” but specific durations may vary and would be discussed during a consultation.

Do I have to visit a government office if I use Clearancecentral.co.za?

No, Clearance Central’s primary value proposition is to handle the legwork for you, allowing you to “avoid the drama of standing in queues and dealing with government officials.” Clearancecentral.co.za Security & Privacy

What is a Document Apostille, and does Clearancecentral.co.za provide it?

A Document Apostille is a certification that authenticates the origin of a public document for international use. Yes, Clearancecentral.co.za assists with Document Apostille on required paperwork through government institutions such as DIRCO.

Does Clearancecentral.co.za offer free consultations?

Yes, the website prominently offers a “Free Consultation” to prospective clients.

Are the testimonials on the website real?

The website displays specific testimonials with names and general locations, appearing authentic and highlighting positive experiences. For broader verification, it’s recommended to check independent review platforms.

What is the cost of using Clearancecentral.co.za’s services?

The pricing for Clearancecentral.co.za’s services is not publicly displayed on their homepage. You would need to contact them directly for a free consultation to receive a tailored quote based on your specific document needs.

What is a SACE Clearance Certificate, and can Clearancecentral.co.za help with it?

A SACE (South African Council for Educators) Clearance Certificate is required by education professionals in South Africa before they can start teaching. Yes, Clearancecentral.co.za assists with obtaining SACE Clearance Certificates. Clearancecentral.co.za vs. Direct Government Application

Can Clearancecentral.co.za assist with background screening?

Yes, they offer background screening services through electronic fingerprint checks that are verified against the SAPS Criminal Record Centre database.

What documents do I need to provide to Clearancecentral.co.za?

While not explicitly listed on the homepage, during your free consultation, Clearance Central will inform you of all the necessary documents and information required for your specific application.

Is there a recurring subscription fee with Clearancecentral.co.za?

No, Clearance Central operates on a service-per-request model, not a recurring subscription. You pay for each specific document processing service you engage them for.

How do I “cancel” a service request with Clearancecentral.co.za?

To “cancel” a service request, you would need to contact Clearance Central directly via phone or email to withdraw your application. The possibility of a refund would depend on their terms and conditions and the stage of your application process.

Does Clearancecentral.co.za only help with South African police clearances?

No, while they prominently feature South African police clearances, they also assist with police clearance certificates for Zimbabwe, Kenya, Namibia, Zambia, Malawi, Botswana, and Tanzania, among other document services. How to Cancel Clearancecentral.co.za Subscription