Is yoursalesman.co.nz Safe to Use?

Assessing the safety of using yoursalesman.co.nz (now CarBuy.co.nz) involves evaluating the security of its website, the transparency of its operations, and its reputation for handling sensitive transactions. Based on the public information available and general web safety practices, the website appears to be reasonably safe for its intended purpose, although users should always exercise due diligence, especially when engaging in financial transactions.

Website Security Measures

The technical setup of the website is a primary indicator of its safety for users.

• SSL/HTTPS Protocol: Although not explicitly stated, any reputable website handling personal data (like vehicle details) or initiating financial transactions should operate over HTTPS. This encrypts the data exchanged between your browser and the website, protecting it from interception. The presence of certificates on crt.sh suggests SSL implementation.
• Domain Registration and DNS: The domain’s WHOIS data shows it’s registered through a reputable registrar (Key-Systems GmbH) and uses standard DNS services (GoDaddy), which are basic signs of a legitimate online presence.
• Absence of Red Flags: There are no immediate technical red flags on the homepage, such as outdated security warnings, broken links, or suspicious pop-ups, that would suggest an unsafe site.
• Professional Hosting: The use of standard name servers like domaincontrol.com implies professional hosting, reducing the likelihood of common security vulnerabilities found in poorly managed sites.
• No Malware/Phishing Indicators: A cursory review of the homepage does not reveal typical signs of phishing attempts or malware distribution.

Data Handling and Privacy (Implied)

While a comprehensive privacy policy isn’t linked directly from the homepage, the nature of the service implies certain data handling practices.

• Collection of Vehicle Data: Users will need to submit detailed information about their car. Reputable services protect this data.
• Personal Contact Information: To receive an offer and schedule a visit, users will provide contact details like name, phone number, and email address.
• Financial Transaction Data: While payment is via bank transfer, the site would need banking details to facilitate the transaction. How this is requested and handled is crucial (ideally not via the website form itself but securely offline or through direct bank instructions).
• Third-Party Sharing: A full privacy policy would detail if and how user data is shared with third parties (e.g., for analytics, marketing). Without this readily available, users operate on implied trust.
• GDPR/Privacy Act Compliance: As a New Zealand-based service dealing with personal data, it should comply with the New Zealand Privacy Act 2020. This would ideally be clearly stated in their privacy policy.

Transactional Security

The most critical aspect of safety for a car selling service is the security of the financial transaction.

• Bank Transfer for Payment: Payment is made via bank transfer “on the spot.” This method is generally secure as funds are transferred directly between banks, reducing the risk of fraud associated with cash or unverified cheques.
• Verification of Funds: The emphasis on sellers verifying funds in their account before handing over the vehicle is a key safety measure. This puts control in the seller’s hands.
• Handling of Paperwork: Their promise to handle all paperwork, including ownership transfer, is a safety feature that ensures the legal aspects of the sale are correctly managed, protecting the seller from future liabilities.
• Physical Meeting: The requirement for a physical meeting for inspection and transaction adds a layer of security, as it involves direct human interaction and verification.
• Avoiding Scams: The transparency around what cars they don’t buy (e.g., damaged vehicles) suggests they are not looking for quick, shady deals, which often characterise scams.

Reputation and Trust Signals

The prominent use of Trustpilot is a significant indicator of safety and trustworthiness.

• Third-Party Validation: Trustpilot is an independent review platform, and a high rating suggests that many users have had positive and safe experiences.
• Customer Testimonials: The positive quotes on the homepage reinforce their commitment to customer satisfaction.
• Professional Presence: The overall professional design and clear language on the website project an image of a reliable business.
• Direct Contact: Providing a clear 0800 phone number for direct contact offers an avenue for immediate support and verification.
• Longevity: A domain created in 2019 and actively maintained suggests a stable, long-term business rather than a short-lived scam.

In conclusion, yoursalesman.co.nz (CarBuy.co.nz) appears to be a safe platform to use for selling your car, particularly given their transparent process, emphasis on direct bank transfers, and positive Trustpilot presence. However, as with any online transaction involving significant value, users should always confirm details, verify funds, and review any available terms and conditions. Yoursalesman.co.nz Review & First Look