Based on checking the website Supertradeservices.co.uk, it appears to be a legitimate local service provider for gas engineering, heating, plumbing, and various other trade services in Medway and Kent. The site clearly outlines its offerings, provides contact details, and displays evidence of Gas Safe registration, which is crucial for such services in the UK. While the website presents itself as a straightforward service provider, a closer look at its presentation reveals some areas that could be enhanced for a more robust online presence, particularly concerning detailed service transparency and a richer content experience often expected from highly trusted digital platforms. For consumers seeking reliable trade services, especially those prioritising ethical considerations in their transactions, a comprehensive review of a service provider’s online footprint is essential.
Here’s an overall review summary:
- Website Transparency: Good. The website clearly lists services, contact information, and a Gas Safe registration number.
- Service Clarity: Excellent. Services like boiler installations, gas cooker fitting, and landlord certificates are explicitly stated.
- Proof of Legitimacy: Strong. Features a Gas Safe registration number (652763) which is verifiable, alongside links to Trustpilot and Google reviews.
- Pricing Information: Moderate. Some prices are listed (e.g., landlord certificates from £70, cooker installations from £70), but boiler installations are listed as “POA” (Price On Application), which is common but means less immediate transparency.
- Geographic Coverage: Clearly defined for Medway, Kent, and London.
- Customer Testimonials: Present with names and platforms (Trustpilot, Google), adding credibility.
- Online Booking/Quoting: Offers a “free, no obligation quote” via phone, which is standard, but lacks an immediate online booking system.
- Ethical Considerations (Islamic Context): As a provider of essential home maintenance and installation services (gas, plumbing, electrical, decorating), Super Trade Services deals in legitimate trade. There are no elements on the website that suggest engagement in Riba (interest-based transactions), gambling, or other impermissible activities. The service itself is an honest, beneficial trade, aligning well with ethical business practices in Islam.
While Supertradeservices.co.uk offers essential household services, some users might prefer platforms with more comprehensive features. For those seeking ethical and reliable alternatives for home maintenance and improvement services, consider the following:
Best Alternatives for Home Maintenance & Improvement Services:
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Latest Discussions & Reviews:
- Key Features: Connects homeowners with local tradespeople for various jobs, from plumbing to roofing. Features a review system for tradespeople.
- Average Price: Varies significantly by job; quotes are provided by tradespeople.
- Pros: Wide range of services, robust review system, easy to get multiple quotes.
- Cons: Quality of tradespeople can vary, reliant on individual tradesperson’s ethics.
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- Key Features: Similar to Rated People, allowing users to post jobs and receive bids from vetted tradespeople. Emphasises customer feedback and ratings.
- Average Price: Project-based, quotes provided directly by tradespeople.
- Pros: Strong focus on verified reviews, good for finding local experts, competitive quoting.
- Cons: Can be time-consuming to compare bids, not all tradespeople are equally responsive.
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- Key Features: A government-endorsed quality scheme for tradespeople, ensuring high standards and consumer protection. Users can search for accredited professionals.
- Average Price: Standard market rates, as TrustMark is a quality assurance scheme, not a direct service provider.
- Pros: High level of assurance and consumer protection, tradespeople are vetted to government-backed standards.
- Cons: Fewer tradespeople listed compared to larger directories, might not cover all niche services.
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- Key Features: A comprehensive directory of vetted and reviewed tradespeople. Includes detailed profiles, qualifications, and customer feedback.
- Average Price: Project-dependent; tradespeople provide quotes.
- Pros: Extensive database, strong emphasis on customer reviews, tradespeople are background-checked.
- Cons: Some users report variability in quote quality, the sheer volume can be overwhelming.
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- Key Features: Endorsed by the consumer champion Which?, this service vets local traders through a rigorous assessment process.
- Average Price: Market rates; quotes are provided by the traders.
- Pros: Very high standard of vetting, strong consumer protection, reliable and trustworthy tradespeople.
- Cons: Smaller pool of traders than some larger directories, may have limited availability in some areas.
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- Key Features: Connects users with local engineers and tradespeople, backed by British Gas. Offers a 12-month guarantee on work.
- Average Price: Transparent fixed pricing for many common jobs, or quotes for larger projects.
- Pros: Reliable and trustworthy, strong guarantee on work, clear pricing for many services.
- Cons: Primarily focused on gas, heating, and plumbing, so a narrower service range than general directories.
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- Key Features: A neighbourhood-focused social media platform where users often ask for and give recommendations for local services, including trades.
- Average Price: Varies, as it’s a recommendation platform.
- Pros: Highly personalised recommendations from trusted neighbours, good for finding reliable local trades.
- Cons: Not a formal vetting service, relies on community trust, information can be anecdotal.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Supertradeservices.co.uk Review & First Look
Alright, let’s cut to the chase and talk about Supertradeservices.co.uk. When you first land on the site, it’s pretty clear what they’re about: gas engineering, heating, plumbing, and a bunch of other home improvement services in the Medway and Kent areas. It’s not flashy, but it gets the job done in terms of explaining their core offerings. They’ve got the essentials covered, like contact numbers prominently displayed, a clear list of services, and a direct mention of their Gas Safe registration. This is crucial for any service dealing with gas, as safety is paramount.
The layout is functional, not overly complicated, which can be a relief when you’re just trying to figure out if they can fix your boiler. They highlight key services like “New Boiler Installations” and “Landlord CP12 Gas Safety Certificates,” which immediately tells you their specialities. For anyone in the UK needing these services, seeing “Gas Safe Registered engineers” is usually the first thing you look for, and they’ve got that front and centre. It’s like finding the right tool in your toolbox – it might not be the prettiest, but if it works, that’s what matters.
Initial Impressions and User Experience
Upon first glance, the website’s design is straightforward and practical, prioritising information over aesthetics. This isn’t necessarily a bad thing for a service-based business; it means less fluff and more direct communication. The navigation is intuitive, with clear links to various service categories, an “About Us” section, and a “Contact Us” page. You won’t get lost trying to find what you need.
However, the user experience could benefit from some modern enhancements. For instance, while they offer a “free, no obligation quote,” the process seems to be entirely phone-based. In today’s digital age, many customers appreciate online forms or instant messaging for initial enquiries. The site does feature customer testimonials from Trustpilot and Google, which is a big plus, adding a layer of social proof. It’s like hearing from a mate that a certain mechanic is decent – it builds trust.
Transparency and Credibility Indicators
This is where Supertradeservices.co.uk shines for a local service provider. They explicitly state their Gas Safe Registration number: 652763. This isn’t just a number; it’s a verifiable credential that any consumer can cross-reference on the official Gas Safe Register website. This level of transparency is non-negotiable for gas-related work and immediately boosts their credibility.
Furthermore, the site links directly to their Trustpilot and Google reviews. This openness is commendable. They’re not just quoting snippets; they’re inviting you to see what real customers are saying, warts and all (though the reviews displayed are positive). This commitment to transparency is a strong indicator of a trustworthy business. Many businesses shy away from direct links to third-party review sites, so this is a significant trust signal. It shows they stand by their work and customer feedback.
Supertradeservices.co.uk Services Offered
Supertradeservices.co.uk isn’t just a one-trick pony; they offer a pretty comprehensive suite of services that goes beyond just gas work. While their primary focus is clearly on gas engineering, heating, and plumbing, they also branch out into other common household renovation and maintenance tasks. This versatility can be a big draw for homeowners or landlords who prefer a single point of contact for multiple projects, saving them the hassle of juggling different tradespeople. It’s like having a multi-tool in your shed instead of needing a dozen different single-purpose gadgets.
Gas Engineering and Heating Solutions
This is their bread and butter. They advertise themselves as “your local gas engineer in Medway and the wider Kent county,” and they back that up with a strong focus on crucial gas-related services.
- New Boiler Installations: This is a major investment for any homeowner, and they highlight their expertise in fitting new boilers. The pricing is “POA” (Price On Application), which is typical for such a varied and complex job. It means they’ll likely assess your specific needs before giving you a quote.
- Boiler Servicing and Repairs: Regular boiler servicing is vital for safety and efficiency. They offer comprehensive servicing to keep your heating system running smoothly, alongside repair services for unexpected breakdowns.
- Landlord CP12 Gas Safety Certificates: For landlords, these certificates are a legal requirement. Super Trade Services explicitly offers CP12 certificates starting from £70, which is transparent and competitive.
- Gas Cooker & Hob Installation: Beyond heating, they handle the installation of gas cookers and hobs, with prices starting from £70 depending on pipework. This is a common need for new kitchen installations or appliance replacements.
- Gas Leak Detection and Rectification: Critically important for safety, they are equipped to detect and fix gas leaks, demonstrating their capability to handle emergencies.
Plumbing and Bathroom Installations
While gas is their forte, Super Trade Services also covers the essential plumbing needs of a household. This includes general plumbing repairs and more extensive bathroom projects.
- General Plumbing Services: From leaky taps to burst pipes, they offer standard plumbing solutions. This covers a wide range of common household issues that can often cause significant headaches if not addressed promptly.
- Bathroom Fitting and Installation: This is a more involved service, suggesting they can handle full bathroom renovations, including fitting new suites, showers, and tiling. This implies a higher level of project management and skill beyond simple repairs. It’s a big undertaking, so having a team that can manage it all is a definite advantage.
Kitchen Fitting and General Home Improvements
Expanding their repertoire further, Super Trade Services also delves into kitchen installations and general property maintenance services, positioning themselves as a broader home improvement contractor.
- Kitchen Fitting and Installation: Similar to bathrooms, they offer complete kitchen fitting, which would involve everything from cabinetry and worktops to appliance integration. This indicates their capacity for larger, multi-trade projects.
- Plastering: A fundamental part of many renovation projects, good plastering is essential for a smooth finish on walls and ceilings.
- Painting and Decorating: Once the structural work is done, a fresh coat of paint and professional decorating can transform a space. This complementary service allows them to offer a more complete package.
- Electrical Services: While not as prominently featured as their gas services, the inclusion of electrical work suggests they can handle basic wiring, lighting installations, and other electrical tasks, ensuring all aspects of a renovation can be managed under one roof.
Supertradeservices.co.uk Pros & Cons
Alright, let’s break down the advantages and disadvantages of Supertradeservices.co.uk based purely on their online presence. Think of it like evaluating a new gadget from its spec sheet before you commit to buying it. There are some clear strengths, particularly for a local trade service, but also a few areas where they could level up their game.
Advantages for Consumers
When it comes to local services, certain attributes stand out as highly beneficial for potential customers. Super Trade Services ticks several of these boxes, which builds confidence right off the bat.
- Clear Gas Safe Registration: This is arguably their biggest strength. The prominent display of their Gas Safe number (652763) directly on the homepage and linked to the official register is paramount. It signifies that their engineers are legally qualified and regularly audited to work safely and legally with gas. For any gas-related work, this is the first thing a responsible consumer should look for, and Super Trade Services makes it easy to verify. It’s like seeing a professional pilot’s license before you get on a plane – absolutely essential.
- Transparent Customer Reviews: The direct links to their Trustpilot and Google reviews are a massive plus. They don’t just cherry-pick quotes; they invite you to see the full spectrum of feedback on independent platforms. This level of transparency builds significant trust, as it indicates they have nothing to hide and are confident in their customer satisfaction. In an age where online reviews heavily influence decisions, this is a smart move.
- Defined Service Area: They clearly state they serve “Medway and the wider Kent county” and even mention “London.” This immediately tells potential customers if they fall within the service radius, preventing wasted time on both sides. Clarity on service area is often overlooked but highly valuable.
- Comprehensive Service Offering: While their core is gas, the inclusion of plumbing, bathroom fitting, kitchen installation, plastering, painting, and electrical services means they can be a one-stop shop for many home improvement projects. This convenience can be a major benefit, especially for landlords or homeowners undertaking larger renovations who prefer to deal with fewer contractors.
- “Free, No Obligation Quote”: This is a standard but important offering. It allows potential customers to get an idea of costs without any commitment, which is crucial for budgeting and comparing options.
- Direct Contact Information: Their phone number is prominently displayed, making it easy to get in touch quickly. The inclusion of an email address is also good for less urgent enquiries.
Areas for Improvement
Even the best services have room to grow. For Supertradeservices.co.uk, while their core offerings are solid, their online presence could be enhanced to meet modern consumer expectations more fully.
- Lack of Online Booking/Quoting System: In today’s digital landscape, many consumers expect the convenience of booking services or getting instant quotes online. While they offer phone quotes, a web-based form or an estimated pricing tool for common jobs could significantly improve user experience and capture leads outside of business hours. It’s like having to call a taxi when you could just hail one with an app.
- Limited Detailed Pricing Information: While some prices are listed (e.g., landlord certificates from £70), major services like “Boiler Installations” are “POA.” While understandable for complex jobs, a bit more transparency on average costs or factors influencing pricing could help customers budget better. Providing a range or examples of typical project costs would be beneficial.
- Basic Website Design: The website is functional, but the design is quite basic and doesn’t fully leverage modern web capabilities. A more contemporary, visually appealing, and perhaps mobile-optimised design could enhance professionalism and user engagement. It’s like having a reliable car, but it could use a fresh coat of paint and some updated tech inside.
- Absence of a Blog with Value-Added Content: While they have a “Blog” link, it leads to very limited content. A robust blog could offer valuable advice (e.g., “5 Ways to Extend Your Boiler’s Life,” “Understanding Your Gas Safety Certificate”), positioning them as industry experts and improving SEO. This would also provide useful content for potential customers beyond just service descriptions.
- No Online Customer Portal: For repeat customers or those with ongoing projects, an online portal to view service history, schedule appointments, or access invoices would be a valuable addition. This streamlines customer management and enhances convenience.
- Limited Visuals of Work: While there’s a “Gallery” link, it doesn’t immediately showcase a strong portfolio of “before and after” pictures for kitchen or bathroom installations. Visual proof of work can be very persuasive for potential clients, especially for larger renovation projects.
- No Live Chat Support: For quick questions or immediate assistance, a live chat function on the website could significantly enhance customer service, providing real-time support.
Supertradeservices.co.uk Alternatives
When it comes to home services, having options is key. While Supertradeservices.co.uk offers a solid local service, it’s wise to consider alternatives that might offer different features, broader coverage, or a distinct approach to connecting customers with skilled tradespeople. Think of it like comparing different brands of tools – they all do the job, but some might be better suited for specific tasks or preferences.
Platforms for Vetted Tradespeople
These platforms act as intermediaries, connecting homeowners with a network of pre-vetted and reviewed professionals, ensuring a level of trust and accountability that can be harder to gauge with individual contractors.
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- Focus: Connects homeowners with local tradespeople across the UK for a vast array of home improvement and repair jobs.
- Key Features: Customers post a job, and interested tradespeople pay to quote. Features customer reviews and ratings for each tradesperson.
- Why it’s an alternative: Provides a wide choice of professionals, allowing users to compare quotes and reviews before committing. Offers more geographical flexibility than a single local company.
- Ethical Aspect: The platform itself is neutral, facilitating connections. The ethics depend on the individual tradesperson chosen, making verified reviews crucial for an ethical choice.
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- Focus: Similar to Rated People, it helps users find reliable tradespeople by allowing them to post specific jobs and receive responses.
- Key Features: Strong emphasis on customer reviews and a vetting process for tradespeople. Tradespeople build their reputation through completed jobs and feedback.
- Why it’s an alternative: Excellent for finding local trades, often with highly detailed reviews. The competitive bidding process can lead to good value.
- Ethical Aspect: Similar to Rated People, the platform encourages transparency through reviews, which helps users identify reliable and ethically operating tradespeople.
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- Focus: A long-standing and well-known directory of vetted tradespeople across the UK.
- Key Features: Comprehensive background checks on tradespeople, detailed profiles, customer reviews, and a guarantee on workmanship for eligible jobs.
- Why it’s an alternative: Provides a higher degree of assurance due to rigorous vetting processes. Their reputation is built on reliability and customer satisfaction.
- Ethical Aspect: Their vetting process aims to ensure professional conduct and quality work, aligning with ethical business practices. Relying on customer feedback helps reinforce good behaviour.
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- Focus: A government-endorsed quality scheme for tradespeople, focusing on high standards and consumer protection.
- Key Features: Tradespeople on TrustMark are assessed against specific criteria, including technical competence, customer service, and trading practices.
- Why it’s an alternative: Offers the highest level of assurance regarding professional standards and consumer protection. Ideal for those who prioritise verified quality above all else.
- Ethical Aspect: Directly promotes ethical and professional conduct through its robust vetting and compliance standards, making it a strong choice for those seeking morally sound service providers.
Specialised or Broader Service Providers
These alternatives might either focus on specific niches within home services or offer a wider range of integrated solutions, sometimes backed by larger companies.
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- Focus: Endorsed by the independent consumer champion Which?, this scheme vets local traders.
- Key Features: Rigorous assessment process, including financial checks, customer references, and a code of conduct.
- Why it’s an alternative: Offers an independent stamp of approval that signifies a very high level of trust and reliability. Consumers can be confident in the quality of service.
- Ethical Aspect: The “Which?” endorsement speaks volumes about their commitment to consumer rights and ethical trading, making it a very trustworthy option.
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- Focus: Connects users with local engineers for gas, heating, plumbing, and electrical services, backed by British Gas.
- Key Features: Offers fixed pricing for many common jobs, a 12-month guarantee on work, and a network of vetted engineers.
- Why it’s an alternative: Provides the reliability and backing of a major energy provider. Good for specific, urgent jobs with clear pricing and guarantees.
- Ethical Aspect: Being backed by a large, established company often means adherence to corporate standards of conduct and accountability, which can translate to a more reliable and ethically structured service.
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Local Community Platforms (e.g., Nextdoor, Local Facebook Groups)
- Focus: Neighbourhood-specific platforms where community members share recommendations and reviews for local services.
- Key Features: Peer-to-peer recommendations, often from people you might know or whose opinions you trust within your local area.
- Why it’s an alternative: Can be excellent for finding highly trusted, word-of-mouth recommendations for independent tradespeople who might not be on larger platforms.
- Ethical Aspect: Relies heavily on community trust and personal accountability, which can be a strong ethical safeguard. Recommendations from trusted neighbours often come with an implicit ethical endorsement.
How to Cancel Supertradeservices.co.uk Subscription
This section is a bit of a trick question, actually! Based on the information presented on the Supertradeservices.co.uk website, there’s no indication of a subscription service, free trial, or ongoing contracts for customers. They appear to operate on a project-by-project basis, offering services like boiler installations, gas safety certificates, and various home improvements. You call them, they provide a quote (or a fixed price for simpler jobs), they do the work, and you pay for that specific service.
Think of it like hiring a local plumber or electrician for a one-off job. You don’t “subscribe” to their services. Therefore, the concept of “cancelling a subscription” doesn’t apply to Supertradeservices.co.uk in the traditional sense.
Understanding Their Service Model
Supertradeservices.co.uk operates as a direct service provider. Their model is straightforward:
- You identify a need: e.g., “My boiler is broken,” or “I need a landlord gas safety certificate.”
- You contact them: Via phone call.
- They provide a quote: Either verbally or upon a site visit.
- They perform the service: Once agreed upon.
- You pay for the service: Typically upon completion.
There are no recurring fees, memberships, or trials involved in their customer interactions as far as the website indicates. Your engagement with them starts and ends with the completion and payment for a specific job.
Cancelling a Job or Appointment
While you won’t be cancelling a “subscription,” you might need to cancel a booked appointment or a quoted job if your circumstances change. In such a scenario, the process would be:
- Contact them directly: Use the phone number provided on their website (07519999390 or +47 519999390) or their email address ([email protected]).
- Provide your details: Have your name, address, and the details of the scheduled appointment or job ready.
- Clearly state your intention to cancel: Be polite and direct.
It’s always advisable to give as much notice as possible when cancelling an appointment, especially if they have already allocated an engineer’s time or ordered specific parts for your job. This is just good practice and shows consideration for their business operations. You won’t incur any “cancellation fees” related to a subscription, but if they’ve already started work or incurred costs for a specific job, there might be a discussion about those, though their website doesn’t explicitly state any such terms. This would be a case-by-case discussion, similar to any professional trade service.
How to Cancel Supertradeservices.co.uk Free Trial
Again, much like the “subscription” query, the concept of a “free trial” does not apply to Supertradeservices.co.uk. Their business model is based on providing specific, paid services rather than offering trial periods for software, subscriptions, or membership-based services.
When you engage with Supertradeservices.co.uk, you’re not signing up for a trial period. Instead, you’re requesting a “free, no obligation quote.” This isn’t a trial of their services; it’s a preliminary consultation where they assess your needs and provide an estimate of costs for the work required.
Understanding the “Free, No Obligation Quote”
This offer is a standard practice in the trades industry. Here’s what it means:
- Free Assessment: An engineer will visit your property (or discuss over the phone, depending on the complexity) to understand the scope of work.
- Cost Estimate: They will then provide you with a price for the job.
- No Obligation: You are under no pressure or obligation to accept their quote or proceed with the work. You can decline the quote without any charge.
This is a common and transparent way for service providers to engage with potential clients, allowing customers to shop around and compare prices without upfront financial commitment for the quote itself. It’s simply the initial step in deciding whether to hire them for a specific task.
If You Received a Quote and Don’t Wish to Proceed
If you’ve received a “free, no obligation quote” from Supertradeservices.co.uk and decide not to go ahead with the work, you don’t need to “cancel” anything in the formal sense. You simply:
- Inform them of your decision: A quick phone call or email to let them know you won’t be proceeding is courteous. This allows them to manage their schedule and not follow up unnecessarily.
- No charges: There should be no charges or fees for declining the quote, as it was explicitly offered as “no obligation.”
In summary, Supertradeservices.co.uk operates on a clear transactional model for specific services, not a subscription or trial model. If you’re looking for home maintenance or installation work in their service area, you’ll be engaging them for a defined, paid project, preceded by a free quote.
Supertradeservices.co.uk Pricing
Understanding pricing is often a major hurdle when looking for trade services, as many jobs are unique and require on-site assessment. Supertradeservices.co.uk adopts a mixed approach to pricing, offering some fixed prices for standard services while keeping others as “Price On Application” (POA), which is a common industry practice.
Explicitly Stated Prices
The website provides clear, upfront pricing for a couple of their popular services, which is a definite plus for transparency.
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Landlord CP12 Gas Safety Certificates:
- Price: From £70.00
- Caveat: “dependent on location.” This means the base price is £70, but if you’re further out in their service area (e.g., outer Kent or specific parts of London), it might be slightly higher. This is reasonable as travel time and fuel costs can vary.
- Why it’s clear: This is a standardised service with a clear regulatory requirement, making it easier to provide a fixed starting price. Many landlords often compare prices for this specific service.
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Gas Cooker & Hob Installations:
- Price: From £70
- Caveat: “dependant on pipework required.” This is a crucial detail, as some installations might be straightforward, while others require extensive modifications to existing gas lines, which adds to the labour and material costs.
- Why it’s clear: Like the safety certificate, this is a relatively common and predictable service, allowing for a base price, with a common variable clearly stated.
Price On Application (POA) Services
For more complex or variable services, Supertradeservices.co.uk, like most trade companies, uses the “Price On Application” (POA) model. This means you’ll need to contact them for a specific quote tailored to your situation.
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New Boiler Installations:
- Price: POA. “Free, no obligation quote.”
- Why POA makes sense: Installing a new boiler is a highly customised job. Factors influencing the price include:
- Type of boiler: Combi, system, conventional.
- Boiler brand and model: Different manufacturers (e.g., Worcester Bosch, Vaillant, Ideal) have varying costs.
- Location of boiler: Is it a straight swap or moving to a new location?
- Flue requirements: Vertical, horizontal, or complex.
- System upgrades: Do radiators need flushing, power-flushing, or replacement?
- Controls: Smart thermostats, zone controls.
- Labour complexity: Access issues, structural changes.
- Warranty options: Longer warranties can sometimes come with higher upfront costs.
- Customer expectation: For such a significant investment, customers typically expect and prefer a detailed, bespoke quote after a site survey rather than a generic price.
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Other Services (e.g., Heating, Plumbing, Bathrooms, Kitchen Fitting, Plastering, Painting & Decorating, Electrical):
- The website lists these services but doesn’t provide explicit prices. It’s safe to assume these also fall under the “POA” category, requiring a consultation and custom quote.
- Why POA is necessary: These jobs involve a vast range of variables – size of the room, complexity of design, materials chosen (e.g., budget vs. luxury fittings), extent of demolition, structural work, re-wiring, re-plumbing, and finishing touches. A fixed price without assessment would be impossible and potentially misleading.
How to Get a Quote
To get pricing for any POA service, Supertradeservices.co.uk directs you to:
- Call them: Use the phone number provided on their website (07519999390).
- Arrange a visit: For complex jobs like boiler installations or kitchen/bathroom fitting, they will likely need to send an engineer or surveyor to your property for a “free, no obligation quote.” This allows them to accurately assess the scope of work and provide a precise, tailored price.
This two-tiered pricing structure (some fixed, some POA) is standard in the trades industry. It provides transparency for common, predictable services while ensuring accurate, fair pricing for complex, custom projects.
Supertradeservices.co.uk vs. Competitors
When evaluating a local service provider like Supertradeservices.co.uk, it’s useful to stack them up against some of the larger, more established competitors, especially the online platforms that aggregate tradespeople. This comparison isn’t about declaring a definitive “winner” but rather highlighting where Supertradeservices.co.uk fits into the broader market and what its unique value proposition is.
Supertradeservices.co.uk: The Local Specialist Approach
Supertradeservices.co.uk positions itself as a local, independent trade service primarily serving Medway, Kent, and parts of London. Their strength lies in their direct approach and specialisation in gas work, backed by verifiable Gas Safe registration.
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Strengths:
- Direct Local Contact: You’re dealing directly with the company and its team, not an intermediary platform. This can foster a more personal relationship and potentially more flexible service.
- Verifiable Gas Safe Registration: This is a massive trust factor, explicitly displayed and linked. It’s a non-negotiable for gas services.
- Comprehensive Local Offerings: For those in their specific geographic area, they offer a wide range of services under one roof (gas, plumbing, heating, electrical, kitchen/bathroom fitting). This “one-stop-shop” convenience for local projects is appealing.
- Transparent Local Reviews: Links to Trustpilot and Google reviews provide genuine feedback from their local customer base.
- Focus on Medway/Kent: Being locally focused means they likely have a good understanding of the specific needs and regulations of the area.
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Limitations (compared to large platforms):
- Geographical Scope: Limited to their defined service area. If you’re outside Kent or Medway, they can’t help you.
- Limited Choice: You get one quote from them. With platforms, you can often compare multiple quotes from different tradespeople.
- No Online Booking/Quoting: Lacks the digital convenience of instant online interactions that larger platforms often provide.
- Website Features: A more basic website compared to the sophisticated platforms of major competitors.
Competing Platforms: The Aggregator Model
Platforms like Rated People, MyBuilder, Checkatrade, and TrustMark operate on an aggregation model, connecting customers with a network of individual tradespeople or smaller companies.
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Strengths:
- Wider Geographic Coverage: These platforms operate nationwide, giving access to tradespeople across the entire UK.
- Multiple Quotes & Choice: Customers can typically receive multiple quotes for a single job, allowing for price comparison and selection from a wider pool of professionals.
- Robust Review Systems: Highly sophisticated review and rating systems, often with detailed profiles and past work examples for each tradesperson.
- Vetting Processes: Many platforms implement their own vetting processes (background checks, qualification verification) for the tradespeople listed. TrustMark, in particular, is government-backed.
- Digital Convenience: Often offer online job posting, messaging, and sometimes even payment functionalities.
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Limitations:
- Intermediary Layer: You’re dealing with a platform, which then connects you to a tradesperson. While beneficial, some prefer direct engagement.
- Variability in Quality: Despite vetting, the quality of individual tradespeople can still vary, and you might need to do your own due diligence on the chosen professional.
- Potential for Information Overload: With many quotes and profiles, it can sometimes be overwhelming to choose.
- Fees for Tradespeople: Tradespeople often pay fees to be on these platforms, which can sometimes indirectly affect pricing or competitiveness.
Where Supertradeservices.co.uk Fits In
Supertradeservices.co.uk exists in the market segment for local, direct-to-consumer trade services. They are an excellent option for:
- Customers in Medway/Kent who prefer dealing directly with a single, established local company.
- Those prioritising quick, direct contact over extensive online comparison.
- Anyone needing gas-related work who values immediate verification of Gas Safe registration.
They don’t aim to be a national aggregator, but rather a reliable, multi-skilled local service provider. For complex or urgent local jobs, dealing directly with a known entity like Supertradeservices.co.uk could be simpler and faster than navigating a large platform with multiple options. However, if you’re outside their area, or want to solicit multiple bids from various independent tradespeople, the larger platforms are undoubtedly your go-to.
FAQ
What services does Supertradeservices.co.uk offer?
Supertradeservices.co.uk offers a range of home improvement services including gas engineering, new boiler installations, boiler servicing, landlord gas safety certificates (CP12), gas cooker and hob installations, general plumbing, heating services, bathroom fitting, kitchen fitting and installation, plastering, painting and decorating, and electrical services.
Is Supertradeservices.co.uk Gas Safe registered?
Yes, Supertradeservices.co.uk states that all of their gas engineers are Gas Safe Registered. Their Gas Safe Registration number is prominently displayed on their website: 652763, which you can verify on the official Gas Safe Register website.
What areas does Supertradeservices.co.uk cover?
Supertradeservices.co.uk is based in Gillingham and serves the Medway towns, the wider Kent county, and also parts of London.
How can I get a quote from Supertradeservices.co.uk?
You can get a quote by calling them directly on the phone numbers provided on their website: 07519999390 or +47 519999390. They offer a free, no obligation quote for their services.
What is a Landlord CP12 Gas Safety Certificate, and how much does it cost?
A Landlord CP12 Gas Safety Certificate is a legal requirement for landlords in the UK, ensuring that all gas appliances and flues in a rented property are safe. Supertradeservices.co.uk offers these certificates starting from £70.00, dependent on location.
How much does gas cooker and hob installation cost with Supertradeservices.co.uk?
Gas cooker and hob installations with Supertradeservices.co.uk start from £70, with the final price dependent on the specific pipework required for the installation.
Do they offer emergency services?
While the website doesn’t explicitly mention “emergency services,” their offerings like “checking for a gas leak” suggest they handle urgent gas-related issues. It’s best to call their contact number directly for immediate assistance.
How do I know if Supertradeservices.co.uk is reputable?
Supertradeservices.co.uk provides direct links to their Trustpilot and Google reviews on their website, allowing potential customers to view independent feedback. Additionally, their Gas Safe Registration number (652763) is verifiable.
Can I book services online through their website?
No, the website does not appear to have an online booking system. Services are typically arranged by contacting them via phone for a quote and scheduling.
Does Supertradeservices.co.uk handle commercial properties?
The website primarily mentions residential services and landlords (for CP12 certificates), but it doesn’t explicitly state whether they handle commercial properties. It would be best to contact them directly to inquire about commercial services.
Are their services covered by a guarantee?
The website doesn’t explicitly state a service guarantee or warranty on their work. It would be advisable to ask about any guarantees or warranties when you request a quote for a specific job.
What payment methods does Supertradeservices.co.uk accept?
Supertradeservices.co.uk accepts both cash and card payments, as stated on their website.
Is there a blog with useful information on their website?
Yes, Supertradeservices.co.uk has a “Blog” section. However, based on review, the content within the blog section appears to be limited or not extensively updated.
Can I see examples of their previous work?
Yes, the website has a “Gallery” section and a “Previous Work” page, which may showcase examples of their completed projects, such as kitchen or bathroom installations.
Do they offer services beyond Medway and Kent?
They explicitly state they cover the Medway towns, wider Kent county, and London. However, for precise London coverage, it’s best to confirm with them directly.
What is the typical response time for a quote?
The website does not specify a typical response time for quotes. For immediate needs, calling them directly would likely yield the quickest response.
Do they charge for the initial consultation or quote?
No, Supertradeservices.co.uk explicitly states that they provide a “free, no obligation quote.”
How long has Supertradeservices.co.uk been in business?
The website doesn’t explicitly state the founding year or how long the company has been in business, but their online presence and established reviews suggest they are not a brand-new operation.
Are there any discounts for multiple services?
The website does not advertise any specific discounts for booking multiple services. You could inquire about this when requesting a quote for a multi-faceted project.
What should I do if I have a complaint about Supertradeservices.co.uk?
If you have a complaint, you should first contact Supertradeservices.co.uk directly using their provided contact details (phone or email) to try and resolve the issue. If the issue remains unresolved, you could consider reporting to relevant consumer protection bodies or leaving feedback on their Trustpilot or Google review pages.
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