Subaru-parts.co.uk Review

Based on looking at the website, Subaru-parts.co.uk appears to be a legitimate online presence for Simpson Subaru Swindon, a dealership that has been awarded Platinum Dealer status by Subaru UK. The site primarily focuses on providing Subaru parts and accessories for various models, ranging from the Solterra to the classic Impreza WRX STi. While the website provides essential contact information and showcases customer testimonials, there are areas where it could enhance its trustworthiness and user experience for online shoppers.

Here’s an overall review summary:

• Website Design and Navigation: Functional but somewhat basic.
• Product Information: Categories are clear, but individual product details and pricing are not immediately visible on the homepage, requiring deeper navigation.
• Transparency: Physical address and contact numbers are prominently displayed, which is a significant plus for legitimacy.
• Customer Support: Multiple contact methods (phone, email) are provided.
• Online Shopping Experience: Lacks direct e-commerce functionality on the homepage; users need to browse categories to potentially find product listings.
• Security Features: No visible trust badges or explicit security statements for online transactions (if any exist beyond initial browsing).
• Privacy Policy/Terms and Conditions: Not immediately apparent on the homepage, which is crucial for building trust.

The website serves as a digital storefront and information hub for Simpson Subaru Swindon, clearly indicating their physical location and phone numbers. The inclusion of genuine Google reviews with links to the original sources adds a layer of credibility. However, for a dedicated e-commerce site, the lack of immediate pricing, detailed product descriptions, and a clear path to purchase directly from the homepage is a notable omission. Furthermore, the absence of easily accessible privacy policies or terms and conditions can be a red flag for users concerned about data handling and online transaction security.

Best Alternatives for Automotive Parts & Accessories:

When it comes to sourcing automotive parts and accessories, particularly if you’re looking for an ethical and transparent online experience, here are some top alternatives known for their comprehensive offerings and clear business practices:

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Amazon.com: Check Amazon for Subaru-parts.co.uk Review Latest Discussions & Reviews:

• Amazon UK – Car Parts & Accessories

  

  • Key Features: Vast selection of new and used parts, competitive pricing, customer reviews, detailed product descriptions, various shipping options.
  • Average Price: Varies widely depending on the part and brand.
  • Pros: Huge inventory, reliable delivery, easy returns, secure payment processing.
  • Cons: Can be overwhelming to navigate, quality varies between third-party sellers.

• Euro Car Parts

  • Key Features: Leading UK distributor of car parts, extensive range for all makes and models, click & collect, fast delivery.
  • Average Price: Competitive, often with promotions.
  • Pros: Reputable, wide stock availability, knowledgeable staff in branches, good customer service.
  • Cons: Website can be clunky, some parts may be cheaper elsewhere.

• Halfords

  • Key Features: Well-known UK retailer, offers parts, accessories, tools, and fitting services, price match guarantee.
  • Average Price: Mid-range, good value for common items.
  • Pros: Convenient store locations, professional fitting services, reliable brands.
  • Cons: Smaller range compared to dedicated parts specialists, some items may be more expensive.

• Ebay UK – Car Parts

  • Key Features: Enormous marketplace for new, used, and specialist parts, competitive bidding or “Buy It Now” options.
  • Average Price: Highly variable, potential for great deals.
  • Pros: Huge selection, can find rare parts, direct communication with sellers.
  • Cons: Quality can vary, relies heavily on seller reputation, returns process can be complex.

• GSF Car Parts

  • Key Features: Offers a wide range of parts and accessories for all vehicles, often has strong discounts and promotions.
  • Average Price: Competitive.
  • Pros: Good value, frequent sales, reliable delivery.
  • Cons: Website navigation could be improved, some reviews mention slower customer service.

• Demon Tweeks

  • Key Features: Specialises in performance car parts, motorsport equipment, and tuning accessories, expert advice.
  • Average Price: Generally higher due to specialisation in performance parts.
  • Pros: Niche expertise, high-quality performance parts, excellent customer support for complex inquiries.
  • Cons: More expensive for standard replacement parts, focused on performance rather than everyday repairs.

• Autodoc.co.uk

  • Key Features: Large online catalogue of car parts, competitive pricing, international shipping.
  • Average Price: Often very competitive, particularly for common European car parts.
  • Pros: Extensive selection, strong pricing, good search filters.
  • Cons: Shipping can sometimes take longer, customer service communication can be challenging for some.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Subaru-parts.co.uk Review & First Look

When you land on Subaru-parts.co.uk, the first impression is that of a direct, no-frills portal for a physical dealership: Simpson Subaru Swindon. The site immediately provides key contact information, including a telephone number (01793 767000) and a physical address in Blackworth Industrial Estate, Highworth, SN6 7NA. This upfront transparency is a significant positive, indicating a real business behind the digital facade. The site also links to its parent company’s broader website, Simpsons-cars.com, which further solidifies its legitimacy.

The primary stated purpose of Subaru-parts.co.uk is to supply parts for “all age Subaru” vehicles and to highlight that Simpson Subaru has been awarded “Platinum Dealer status by Subaru UK.” This status is a strong credibility indicator, suggesting a high standard of service and product authenticity.

However, from an immediate e-commerce perspective, the homepage doesn’t function as a typical online store with immediate product listings or a shopping cart feature. Instead, it acts more as a digital brochure or directory for their parts department, guiding users to “Choose your vehicle below” through category links. This suggests that the purchasing process might involve direct contact with the dealership rather than a fully automated online checkout. For users accustomed to seamless online shopping, this could be a point of friction.

Subaru-parts.co.uk Features and Usability

Delving deeper into Subaru-parts.co.uk, the site’s features are designed around providing information and guiding potential customers to the correct parts for their Subaru. The core functionality revolves around a clear categorisation of Subaru models.

Navigating Vehicle Categories

The website offers a straightforward way to find parts by vehicle model. This is critical for automotive parts sites where compatibility is paramount. Egan.co.uk Review

• Clear Model Listing: The homepage prominently lists various Subaru models, such as Subaru Solterra, Crosstrek, Forester, Outback, XV, Levorg, BRZ, Legacy, Impreza, and WRX STi. This structured approach helps users narrow down their search quickly.
• Direct Links to Categories: Each model name is a clickable link, directing users to a specific product category page. For instance, clicking on “Subaru Forester” takes you to a page presumably dedicated to Forester parts.
• Additional Categories: Beyond specific models, there are broader categories like “Subaru Parts” (general), “Subaru Exterior Accessories,” and “Subaru Merchandising.” This ensures comprehensive coverage for various needs, from essential components to cosmetic enhancements and branded items.

Customer Testimonials and Social Proof

The inclusion of customer reviews directly on the homepage is a smart move for building trust and providing social proof.

• Google Reviews Integration: The site displays several customer testimonials with star ratings (e.g., Michael Billinge-Jones, Stuart M, Les Abbott, Corky Francis, Richard May, Sonny Patel). Crucially, these are linked back to their original Google Maps contributions, allowing users to verify the authenticity of the feedback. This level of transparency is excellent.
• Positive Feedback Trends: The reviews highlight aspects such as “Excellent service,” “helpful staff,” “pleasant waiting room,” “fantastic deal,” “most pleasant, simple and efficient sales transaction,” and staff going “out of their way to find this part.” This paints a positive picture of the dealership’s customer service and efficiency.
• Focus on Service: Many testimonials emphasize the quality of service, both for parts and vehicle servicing/sales, rather than just product quality. This suggests a strong customer-centric approach. For example, Corky Francis’s review specifically praises Jason in the parts department for his dedication in finding an obscure item of “very little monetary value,” which speaks volumes about their commitment.

Contact Information and Dealership Details

Accessibility of contact details is paramount for any business, especially one dealing with specific technical products like car parts.

• Prominent Contact Numbers: The telephone number (01793 767000) is repeated multiple times on the homepage, ensuring it’s easily visible. This indicates a preference for direct customer interaction, likely for detailed part inquiries or order placements.
• Email Address: An email address ([email protected]) is also provided, offering an alternative communication channel.
• Physical Address: The full physical address (Blackworth Industrial Estate, Blackworth Pavilion, Highworth, SN6 7NA) is clearly stated, which is a strong indicator of a legitimate, established business. This allows customers to visit in person or use it for verification purposes.
• Official Dealership Status: The mention of being a “Platinum Dealer status by Subaru UK” further reinforces their official standing and direct connection to the manufacturer’s network. This suggests that the parts supplied are likely genuine OEM (Original Equipment Manufacturer) parts, which is a significant advantage for Subaru owners.

While the website provides a solid foundation of information and legitimate credentials, its primary function appears to be a digital information hub rather than a fully integrated e-commerce platform. Users looking to browse parts online with pricing and direct checkout might find themselves needing to make a phone call or send an email to complete their purchase, which is a key consideration for the overall user experience.

Subaru-parts.co.uk Pros & Cons

Understanding the strengths and weaknesses of Subaru-parts.co.uk helps potential customers make informed decisions. Here’s a breakdown based on the homepage content:

Pros

• High Legitimacy and Transparency:
  • Platinum Dealer Status: Being awarded “Platinum Dealer status by Subaru UK” is a significant endorsement of their official standing and quality. This means they are a trusted partner of Subaru and likely supply genuine parts.
  • Clear Physical Address and Contact Details: The prominently displayed physical address (Blackworth Industrial Estate, Highworth, SN6 7NA), telephone number (01793 767000), and email address ([email protected]) establish a strong sense of a real, verifiable business. This is crucial for building trust online.
  • Links to Verified Google Reviews: The integration of genuine Google reviews with direct links to their source enhances credibility immensely. Customers can see real feedback from other users, which covers aspects like customer service, efficiency, and finding obscure parts. This level of transparency is commendable.
• Specialisation:
  • Subaru Focus: The website’s exclusive focus on Subaru parts and accessories means they likely possess deep knowledge and expertise in this specific brand. This can be highly beneficial for Subaru owners looking for accurate part identification and advice.
  • Parts for “All Age Subaru”: The promise to supply parts for all ages of Subaru vehicles indicates a comprehensive inventory or strong sourcing capabilities, catering to owners of older models who often struggle to find specific components.
• Direct Communication Channels:
  • Multiple Contact Options: The availability of both phone and email contact methods facilitates direct communication with the parts department. For complex part inquiries or technical questions, speaking directly with a knowledgeable representative is often more effective than navigating an online catalogue.
• User-Friendly Categorisation:
  • Model-Specific Browsing: The clear categorisation by Subaru model (e.g., Solterra, Forester, Impreza) simplifies the initial search process for users, allowing them to quickly jump to relevant sections.

Cons

• Lack of Direct E-commerce Functionality on Homepage:
  • No Visible Pricing or Shopping Cart: The most significant drawback for an online “parts” website is the absence of immediate pricing information or a direct “add to cart” option on the homepage or readily accessible product pages. This means users cannot easily browse and purchase parts in a self-service manner typical of modern online stores.
  • Inconvenient for Online Shoppers: Customers expecting a quick, seamless online shopping experience (like those offered by Amazon or Euro Car Parts) will find this frustrating, as they likely need to call or email to inquire about prices and availability, slowing down the purchasing process significantly.
• Limited Online Product Detail:
  • No Product Specifications: While categories are listed, there’s no immediate indication of detailed product pages with specifications, part numbers, images, or stock levels. This lack of information can make it difficult for users to confirm they are looking at the correct part without direct interaction.
• Absence of Standard E-commerce Trust Signals (Beyond Reviews):
  • No Visible Security Badges: There are no obvious trust badges (e.g., SSL certificate indicators, payment gateway logos, secure shopping assurances) that often appear on e-commerce sites to reassure customers about data security during transactions.
  • Missing Legal Pages: Critical legal pages like a Privacy Policy, Terms and Conditions, or Returns Policy are not immediately visible or linked from the homepage. These are essential for consumer confidence and understanding their rights and obligations when purchasing.
• Website Design and Modernity:
  • Basic User Interface: The design appears functional but somewhat dated compared to leading online retailers. While it doesn’t hinder basic navigation, a more modern, intuitive interface could enhance the user experience.
  • “Skip to Content” Link: The presence of a “Skip to content” link at the very top, while useful for accessibility, often indicates a more traditional, perhaps template-based, website structure rather than a highly customised e-commerce build.

In summary, Subaru-parts.co.uk excels in legitimacy and direct customer support for Subaru owners seeking genuine parts. However, its primary weakness lies in its limited direct e-commerce functionality, requiring users to engage directly with the dealership for pricing and purchasing, which may not align with the expectations of today’s online shoppers.

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Subaru-parts.co.uk Pricing and Purchase Process

Understanding the pricing structure and how to actually buy parts from Subaru-parts.co.uk is a crucial aspect of this review. Based on the homepage content, it’s evident that the site operates more as a catalogue and lead generator for a physical dealership’s parts department rather than a direct e-commerce platform.

Pricing Structure

• No Visible Online Pricing: The most striking observation is the complete absence of prices displayed directly on the homepage or within the immediate category links (e.g., clicking on “Subaru Forester” does not reveal a list of parts with prices). This strongly suggests that pricing is not transparently available online.
• Inquiry-Based Pricing: The likely process for obtaining pricing involves direct communication with the dealership’s parts department. Users would need to call the provided telephone number (01793 767000) or email [email protected] to inquire about the cost of specific parts.
• Dependence on Dealership Quotes: This means prices are likely provided on a quote-by-quote basis, which can vary based on availability, specific part numbers, and any ongoing dealership promotions. This contrasts sharply with online retailers that display fixed prices or dynamic pricing algorithms.
• Genuine Parts Implication: While not explicitly stated for every item, being a “Platinum Dealer” implies they primarily deal in genuine Subaru OEM (Original Equipment Manufacturer) parts. These parts typically command a premium compared to aftermarket alternatives dueating to their quality assurance, perfect fit, and warranty. Therefore, customers should expect prices consistent with genuine dealer parts.

Purchase Process

• Primary Purchase Method: Direct Contact: The primary way to purchase parts from Subaru-parts.co.uk appears to be by contacting Simpson Subaru Swindon directly.
  • Phone Call: Users would likely need to call 01793 767000, explain the part they need (perhaps with a part number if they have it, or by describing the vehicle and component), and then receive a price quote and instructions for payment and delivery/collection.
  • Email Inquiry: Alternatively, sending an email to [email protected] would initiate the same inquiry process.
• No Online Checkout System: There is no visible shopping cart, checkout button, or payment gateway integration on the homepage. This confirms that online transactions are not facilitated directly through the website in the manner of a typical e-commerce site.
• Collection or Delivery Arrangements: Once a price is agreed upon, the purchase would likely involve:
  • Collection: Customers collecting parts directly from the Simpson Subaru Swindon dealership at Blackworth Industrial Estate.
  • Delivery: Arranging for postal delivery, as hinted by one of the Google reviews (“arranged for them to be posted to us as we’re not local”). Details regarding delivery costs, times, and methods would be discussed during the direct communication.
• Payment Methods: While not stated, payment would likely occur either in person (card, cash) upon collection or via a secure method arranged over the phone or email (e.g., bank transfer, card payment over the phone). The absence of online payment options means customers must trust the dealership’s over-the-phone payment security protocols.

In essence, Subaru-parts.co.uk serves as an online catalogue and a gateway to their physical parts department. For customers who prefer direct human interaction for complex part inquiries or those who value the assurance of dealing with a certified dealership, this model works. However, for those seeking the speed, convenience, and transparency of immediate online pricing and self-service purchasing, this website’s process might feel cumbersome and antiquated.

Subaru-parts.co.uk vs. subaruparts.com

When evaluating a specific online parts retailer like Subaru-parts.co.uk, it’s beneficial to compare it against other prominent names in the Subaru parts space, such as subaruparts.com. While specific features of subaruparts.com aren’t detailed in the provided text, we can infer common practices of major online parts retailers and compare them against Subaru-parts.co.uk’s observed model.

Subaru-parts.co.uk (Simpson Subaru Swindon)

• Business Model: Primarily a physical Subaru dealership (Simpson Subaru Swindon) with an online presence for its parts department.
• Geographic Focus: Clearly UK-centric, indicated by the .co.uk domain, UK address, and UK phone number. The dealership is located in Swindon, serving the surrounding areas and potentially national customers via postal delivery.
• Pricing Transparency: Low. Prices are not displayed online; customers must contact the dealership directly for quotes.
• Online Purchasing: None direct. No shopping cart or online checkout system. Purchases are facilitated through phone calls or email inquiries, followed by collection or arranged delivery.
• Product Information: Categorised by model, but lacks detailed product specifications, images, and part numbers readily available online.
• Authenticity: High likelihood of genuine OEM parts due to “Platinum Dealer status by Subaru UK.”
• Customer Interaction: Emphasises direct, personal customer service (as highlighted in reviews about helpful staff and going “out of their way”).
• Trust Signals: Strong physical presence, verifiable Google reviews, and official dealer status.
• Convenience: Lower for online shoppers due to manual inquiry process; higher for those seeking direct expert consultation or local pickup.

subaruparts.com (General Online Parts Retailer – inferred characteristics)

• Business Model: Typically a dedicated online e-commerce retailer specialising in Subaru parts, often operating out of a large warehouse or distribution centre.
• Geographic Focus: Often global or large regional (e.g., North America-focused if .com). May have specific shipping policies for international customers.
• Pricing Transparency: High. Generally, all product pages display clear pricing, often with real-time stock availability.
• Online Purchasing: Full e-commerce. Features a comprehensive shopping cart, secure checkout process, and various online payment options (credit card, PayPal, etc.).
• Product Information: Extensive. Each product typically has multiple images, detailed descriptions, OEM part numbers, fitment guides, and customer reviews.
• Authenticity: Varies. Can offer genuine OEM, aftermarket, and sometimes used parts. Reputation and verifiable certifications are key to trust. Some may be official Subaru parts distributors, others independent.
• Customer Interaction: Primarily automated self-service through the website. Customer service usually via online chat, email, or a customer service line for order issues.
• Trust Signals: SSL certificates, secure payment badges, detailed privacy policies, return policies, and extensive customer reviews on product pages.
• Convenience: High for online shoppers who prefer self-service, quick comparisons, and immediate purchase.

Key Differences and Who Benefits

• For the “Hands-On” Buyer (Subaru-parts.co.uk): If you prefer speaking directly with knowledgeable staff, need assistance identifying a part, or plan to collect parts in person (especially if you’re local to Swindon), Subaru-parts.co.uk offers a personalised service from a certified dealer. The trust factor is high due to its physical presence and official status.
• For the “Online-Savvy” Buyer (subaruparts.com): If you know exactly what you need, prefer to compare prices instantly, enjoy the convenience of 24/7 online shopping, and want immediate purchase and detailed shipping information, then a full e-commerce site like a typical subaruparts.com would be more suitable. These sites often excel in efficiency and sheer product volume.

In conclusion, Subaru-parts.co.uk is a strong contender for those who value direct interaction and the assurance of a Platinum Subaru Dealer. However, for the modern online shopper seeking immediate gratification and full self-service, a dedicated e-commerce platform like a typical subaruparts.com would likely offer a more streamlined experience. The choice between the two depends on the individual’s purchasing preferences and priorities. Floorline.co.uk Review

How to Get Parts from Subaru-parts.co.uk

Since Subaru-parts.co.uk doesn’t operate as a standard e-commerce website with a direct shopping cart, the process of acquiring parts from them is different from typical online retailers. It’s built around direct customer service and the capabilities of a physical dealership’s parts department.

Step-by-Step Process for Obtaining Parts

1. Identify Your Vehicle and Part Need:

   • Browse Categories: Start by navigating the website to the relevant Subaru model category (e.g., Subaru Forester, Subaru Outback). While this won’t show you specific parts, it helps you identify the correct vehicle family.
   • Know Your Car Details: Before contacting them, gather essential information about your Subaru, such as:
     • Make: Subaru
     • Model: (e.g., Impreza, Forester, BRZ)
     • Year of Manufacture: Crucial for part compatibility.
     • Registration Number (Reg Plate): The most reliable way for them to identify your exact vehicle specifications and ensure part compatibility.
     • Part Description: Be as specific as possible. If you have a part number, even better. If not, describe the component, its location, and the issue it’s causing. A Google image search or forum lookup might help you get the correct terminology or a generic part number.

2. Make Direct Contact for Inquiry:

   • Call the Parts Department: This is the most recommended method for quick inquiries and detailed discussions. Dial the number prominently displayed on the website: 01793 767000.
   • Send an Email: For less urgent inquiries or if you prefer written communication, email [email protected]. It’s advisable to include all your vehicle details (make, model, year, reg number) and a clear description of the part you need in your email.
   • Be Prepared to Provide Details: When you connect with them, they will likely ask for your vehicle’s registration number to accurately identify the part. The Google reviews highlight the helpfulness of their staff, implying they can assist even with vague descriptions (like Corky Francis’s experience with an “obscure item”).

3. Receive Quote and Availability:

   • The parts department will search their inventory or source the part for you.
   • They will then provide you with:
     • The Price: The cost of the specific part.
     • Availability: Whether the part is in stock or if it needs to be ordered, along with an estimated lead time.
     • Delivery/Collection Options: Information on how you can get the part (e.g., pick up from their Swindon location, or discuss shipping arrangements if you’re not local).

4. Confirm Order and Payment: Bossplumbingservices.co.uk Review

   • If you’re satisfied with the quote and availability, you will confirm your order.
   • Payment: Details on how to pay will be provided. This will likely involve:
     • In-person payment: If collecting the part.
     • Over-the-phone payment: Using a credit/debit card.
     • Bank transfer: Less common for smaller orders but possible.
     • The website itself does not have an integrated payment gateway.

5. Collection or Delivery:

   • Collection: If you opted for collection, you’ll arrange a time to pick up your part from Simpson Subaru Swindon at their Blackworth Industrial Estate location.
   • Delivery: If delivery is arranged, confirm the shipping costs, estimated delivery time, and tracking information (if applicable). As seen in reviews, they do arrange for parts to be “posted” to non-local customers.

This process emphasizes direct interaction and personalized service, which can be beneficial for complex parts or if you need expert advice. However, it requires more active engagement from the customer compared to a purely online shopping experience.

Ensuring Ethical Sourcing and Halal Considerations for Automotive Parts

While automotive parts themselves are generally not consumed and thus don’t fall under direct dietary halal guidelines, the broader principles of ethical sourcing, honest dealings, and avoiding prohibited financial practices are always relevant. When acquiring car parts, especially from a certified dealer like Simpson Subaru, certain considerations align with Islamic ethical values.

Halal & Ethical Considerations in Automotive Parts

1. Avoidance of Riba (Interest-Based Transactions):

   • Concern: If you are purchasing a car or financing parts through a loan, ensure the financing mechanism does not involve riba (interest). While Subaru-parts.co.uk is for parts, their parent company, Simpsons Cars, deals with vehicle sales. One Google review mentions “no pressure to sign up for finance,” which is a positive sign. However, if financing is offered, it’s crucial to confirm it’s structured ethically, ideally through Islamic finance principles (e.g., Murabaha, Ijarah).
   • Action: When financing a vehicle or major parts, seek out Islamic finance providers or ensure any conventional loan is structured without compounded interest. For direct parts purchases, this is generally less of a concern unless a credit facility is provided by the dealer for large orders.

2. Honest Trade and Transparency (Adl): Llandudnochristmasfayre.co.uk Review

   • Concern: Ensuring the parts are genuine, new (if advertised as such), and accurately described. Deception (ghish) or fraud (ghishsh) is strictly prohibited.
   • Action:
     • Genuine Parts: Simpson Subaru’s “Platinum Dealer status” suggests they sell genuine Subaru OEM parts, which aligns with honesty as customers expect official products.
     • Accurate Information: The direct contact method (phone/email) allows for detailed discussions about part specifications, condition (new/used), and compatibility, enabling clearer understanding and reducing misrepresentation.
     • Fair Pricing: While prices aren’t online, one should ensure the quoted price is fair and reflects the market value for genuine parts, without excessive mark-ups.

3. Avoidance of Harmful Products/Services:

   • Concern: While less common in parts, ensuring no parts are related to illegal activities or harm. This might include parts that facilitate illegal modifications or evade safety regulations.
   • Action: Stick to standard, legally compliant parts and accessories. A certified dealership like Subaru-parts.co.uk (Simpson Subaru) is highly unlikely to deal in such items, given their official status and regulatory oversight.

4. Customer Service and Justice (Ihsan and Adl):

   • Concern: Fair treatment of customers, prompt resolution of issues, and respectful interactions.
   • Action: The positive Google reviews for Subaru-parts.co.uk (Simpson Subaru) highlight excellent customer service, helpful staff, and problem-solving, which aligns well with the Islamic principle of Ihsan (excellence and doing good) in dealings. This includes fairness in returns or warranty claims if issues arise.

Practical Steps for a Muslim Consumer

• Verify Part Authenticity: Always ensure you are purchasing genuine parts, especially for critical components. A certified dealer like Subaru-parts.co.uk is a reliable source for this.
• Clarify Pricing and Total Cost: Since prices aren’t online, get a clear, itemised quote for the part and any associated costs (shipping, VAT).
• Understand Return Policies: Inquire about their return or exchange policy before finalising the purchase. This provides peace of mind in case of an incorrect or faulty part.
• Avoid Interest-Based Financing: If offered any credit or loan facility for a large purchase, confirm it is interest-free or structured according to Islamic finance principles.

By focusing on transparency, honest dealings, and avoiding prohibited financial practices, a Muslim consumer can ensure their automotive part purchases align with broader Islamic ethical guidelines. Subaru-parts.co.uk, as a legitimate dealership, appears to operate within these general ethical bounds, especially concerning product authenticity and customer service.

FAQ

What is Subaru-parts.co.uk?

Subaru-parts.co.uk is the online presence for the parts department of Simpson Subaru Swindon, a physical Subaru dealership located in Blackworth Industrial Estate, Highworth, SN6 7NA, UK. It serves as a catalogue and contact point for customers seeking genuine Subaru parts and accessories.

Is Subaru-parts.co.uk a legitimate website?

Yes, Subaru-parts.co.uk appears to be a legitimate website. It clearly displays a physical address, phone number, and is associated with Simpson Subaru Swindon, which holds “Platinum Dealer status by Subaru UK.” Smirnoffunderbelly.co.uk Review

How can I contact Subaru-parts.co.uk for parts inquiries?

You can contact them by telephone at 01793 767000 or via email at [email protected]. These contact details are prominently displayed on their homepage.

Does Subaru-parts.co.uk display prices on its website?

No, Subaru-parts.co.uk does not display specific prices for parts directly on its website. Customers need to contact the dealership’s parts department directly to inquire about pricing and availability.

Can I buy parts directly from Subaru-parts.co.uk online?

No, the website does not feature a direct online shopping cart or checkout system. Purchases are facilitated through direct communication (phone or email) with the parts department.

What kind of parts does Subaru-parts.co.uk sell?

They sell parts and accessories for various Subaru models, including Solterra, Crosstrek, Forester, Outback, XV, Levorg, BRZ, Legacy, Impreza, and WRX STi, as well as general Subaru parts and exterior accessories.

Are the parts sold by Subaru-parts.co.uk genuine Subaru parts?

Given that Simpson Subaru has “Platinum Dealer status by Subaru UK,” it is highly likely that they supply genuine OEM (Original Equipment Manufacturer) Subaru parts. Marketingarrow.co.uk Review

What is “Platinum Dealer status by Subaru UK”?

This status indicates that the dealership has met high standards set by Subaru UK for sales, service, and customer satisfaction, signifying their official recognition and quality assurance.

Does Subaru-parts.co.uk offer delivery for parts?

Yes, based on customer testimonials, they do arrange for parts to be posted to customers who are not local, implying they offer delivery services. Details would need to be confirmed during your inquiry.

Can I collect parts in person from Subaru-parts.co.uk?

Yes, as they are a physical dealership (Simpson Subaru Swindon), you can arrange to collect parts directly from their premises at Blackworth Industrial Estate, Highworth, SN6 7NA.

Are there customer reviews available for Subaru-parts.co.uk?

Yes, the homepage features several positive customer testimonials with star ratings, which are linked to their original Google Maps reviews for verification.

What information do I need to provide when inquiring about a part?

It’s best to provide your Subaru’s make, model, year of manufacture, and ideally, its registration number (Reg Plate), along with a clear description of the part you need. Dragonvilleinteriors.co.uk Review

How does Subaru-parts.co.uk compare to a general online auto parts retailer like subaruparts.com?

Subaru-parts.co.uk functions more as a physical dealership’s online presence, requiring direct contact for pricing and purchase, while general online retailers like subaruparts.com typically offer immediate online pricing, a shopping cart, and direct checkout for a self-service experience.

Is the website mobile-friendly?

While not explicitly stated or demonstrated by the provided text, modern websites generally aim for mobile responsiveness. However, its basic design might suggest a functional rather than highly optimized mobile experience.

Does Subaru-parts.co.uk offer services other than selling parts?

The Google reviews indicate that Simpson Subaru Swindon also offers car sales and servicing, suggesting a full-service dealership beyond just parts.

Are there any trust badges or security features visible on Subaru-parts.co.uk’s homepage?

No, the provided homepage text does not explicitly mention or display standard e-commerce security badges or certifications (like SSL certificates) related to online transaction security. However, their physical presence and official dealer status are strong indicators of trustworthiness.

Does Subaru-parts.co.uk have a privacy policy or terms and conditions linked on the homepage?

Based on the provided homepage text, there are no immediate links to a privacy policy or terms and conditions from the main page. These are usually found in the footer of a website. Hedtec.co.uk Review

Can I get advice on which part I need from Subaru-parts.co.uk?

Yes, the customer reviews highlight the helpfulness and knowledge of their staff (e.g., Jason in the parts department), suggesting they can provide expert advice on identifying the correct parts.

What should I do if I can’t find a specific part listed in the categories on Subaru-parts.co.uk?

It’s best to contact their parts department directly via phone or email, as they claim to supply parts for “all age Subaru” and have an extensive department, implying they can source even obscure items.

Does Subaru-parts.co.uk offer financing options for parts purchases?

The provided text does not explicitly state financing options for parts purchases. If you are considering a large purchase and require financing, it’s best to discuss this directly with the dealership to understand their available methods and ensure they align with ethical financial practices.

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