Simple-kitchens.co.uk Review

Based on looking at the website Simple-kitchens.co.uk, it appears to be a legitimate UK-based kitchen design and installation company. They present a clear service offering, strong indications of professionalism, and a customer-centric approach.

Overall Review Summary:

Website Professionalism: High. The site is well-structured, clear, and provides ample information.
Service Clarity: Excellent. The services offered (kitchen design, supply, installation, project management) are clearly articulated.
Trust Indicators: Strong. They highlight being WHICH? Trusted Traders, members of the Trading Standards backed Buy With Confidence Scheme, and provide deposit protection insurance. They also mention Gas Safe registered plumbers and Part P certified electricians.
Transparency: Good. They state flexibility with budgets and transparent costs, along with a 5-year and then a 10-year guarantee (there is a slight discrepancy in the guarantee period mentioned, see below).
Customer Testimonials: Extensive and well-integrated. Numerous detailed testimonials with names and locations build confidence.
Contact Information: Clear phone number and a showroom location in Thame, Oxfordshire. Social media links are also present.
Ethical Consideration (Islamic Perspective): The services offered (kitchen design and installation) are inherently permissible and beneficial. There are no elements on the homepage that would raise concerns from an Islamic ethical standpoint.

The website does a commendable job of conveying expertise, reliability, and a commitment to customer satisfaction. The mention of various accreditations and insurance-backed guarantees is a significant trust builder. While the guarantees are mentioned as both 5-year and 10-year on different parts of the homepage, this is a minor inconsistency that could be clarified. The focus on bespoke design, project management, and a single point of contact simplifies the process for the customer, addressing common pain points in home renovations.

Here’s a list of ethical and reputable alternatives for home improvement services and products, focusing on broad categories for kitchen and home renovation needs:

Magnet Kitchens: A well-established UK kitchen retailer offering a wide range of styles, design services, and installation. Known for quality and reliability.
Wren Kitchens: Another prominent UK kitchen company with extensive showrooms and comprehensive design-to-installation services. They offer various styles and price points.
DIY Kitchens: For those who prefer a more hands-on approach or wish to manage their own tradespeople, DIY Kitchens provides high-quality units for self-assembly or independent installation.
B&Q Kitchens: A popular UK home improvement retail giant offering a range of kitchen designs, appliances, and fitting services. Accessible and often budget-friendly options.
Howdens Joinery: A trade-only supplier of kitchens, joinery, and hardware, often used by independent kitchen fitters and builders. Known for reliability and availability of parts.
Harvey Jones Kitchens: For the luxury end of the market, Harvey Jones offers bespoke, handcrafted kitchens with a strong emphasis on traditional craftsmanship and high-end materials.
John Lewis of Hungerford: Specialising in handmade kitchens, John Lewis of Hungerford provides personalised design services and high-quality, durable cabinetry with a classic aesthetic.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Simple-kitchens.co.uk Review & First Look

Based on an initial review of simple-kitchens.co.uk, the website presents as a professional, customer-focused enterprise specialising in luxury kitchen design and installation across Oxfordshire, Buckinghamshire, and Berkshire. The homepage offers a wealth of information, clearly outlining their services and credentials, which is crucial for building trust with potential clients. They position themselves as a family-run business with deep experience, dating back to 1999 as a trading entity and becoming a Limited company in 2007. This longevity in the market, spanning over two decades, is a strong indicator of stability and expertise.

The site immediately highlights key selling points: a “5-star reputation,” “individually designed” kitchens, and a focus on “form and function.” They emphasise the bespoke nature of their work, stating that kitchens are “perfectly tailored to you and your family’s needs.” This personalisation is a significant draw for clients seeking unique solutions rather than off-the-shelf options. Furthermore, the mention of using a “wide variety of materials and finishes,” such as natural granite, quartz, hand-painted finishes, glass, and solid oak, suggests a high degree of customisation and quality in their offerings. The integration of “clever storage solutions” points to a practical design philosophy aimed at enhancing functionality.

The website also clearly outlines their comprehensive project management service, which is a major advantage for customers undertaking a significant home renovation. The promise of a “single point of contact from your first visit to our showroom to the completion of your dream kitchen” simplifies what can often be a complex and stressful process. This level of oversight and dedication to client convenience is a strong professional characteristic.

Transparency and Trust Indicators

Simple Kitchens excels in presenting various trust indicators that build confidence. They proudly display affiliations with reputable schemes and certifications, which are vital for a service-based business. These include:

WHICH? Trusted Traders: This is a highly regarded endorsement in the UK, indicating that the company has undergone a rigorous assessment process by the consumer organisation Which? and adheres to their strict code of conduct. This provides a significant layer of consumer protection and reassurance.
Trading Standards backed Buy With Confidence Scheme: Membership in this scheme further reinforces their commitment to fair and honest trading practices. It means they have been vetted by Trading Standards professionals to ensure they operate legally, honestly, and fairly.
Insurance-backed guarantees: The website states a “5 year insurance-backed guarantee on our kitchens and installations” and elsewhere, a “ten-year guarantee.” While this slight inconsistency in stated guarantee duration should ideally be clarified, the presence of an insurance-backed guarantee is a powerful trust signal. It means that even if the company were to cease trading, the guarantee would still be honoured by a third-party insurer, protecting the customer’s investment. They also offer “deposit protection insurance,” which safeguards any upfront payments made by the customer.
Certified Professionals: They explicitly state that their “plumber is Gas Safe registered” and their “electrician is Part P certified.” These are critical certifications in the UK, ensuring that work involving gas and electricity is carried out safely and to regulatory standards by qualified individuals. This commitment to safety and compliance is paramount.
Established History: Trading since 1999 and incorporated as a Limited company in 2007 demonstrates a long-standing presence and stability in the market.

These combined indicators paint a picture of a company that is not only skilled in its craft but also operates with integrity and prioritises consumer protection. Adriving.co.uk Review

Simple-kitchens.co.uk Features

Simple-kitchens.co.uk highlights several key features that distinguish their service, focusing heavily on a tailored approach and comprehensive project management. Their aim is to deliver a seamless experience from initial concept to the final, installed kitchen.

Bespoke Kitchen Design

The core offering revolves around luxury bespoke kitchen design. This means they don’t simply sell pre-made units; instead, they work with clients to create unique designs that reflect individual personalities and integrate seamlessly with the home’s aesthetics and the family’s lifestyle. They state, “Our luxury kitchen designers will forge a design partnership with you to create a kitchen that is both a unique reflection of your personality and a beautiful and functional heart for your home.” This collaborative approach ensures that the final product is not just functional but also aesthetically pleasing and truly tailored.

Personalised Consultation: The process begins with “discovery discussions” in their showroom and in the client’s home to ascertain “key needs and considerations.” This hands-on, consultative approach is vital for bespoke projects.
Material Versatility: They offer a “wide variety of materials and finishes,” including:
- Natural granite and quartz worktops
- Hand-painted finishes
- Glass backsplashes and worktops
- Wood veneers
- Solid oak
Functional Integration: Beyond aesthetics, the designs incorporate “clever storage solutions” to create spaces that are both beautiful and highly functional. This blend of form and function is central to their design philosophy.

Comprehensive Project Management

A significant feature that sets Simple Kitchens apart is their complete project management service. For many homeowners, coordinating various trades during a renovation can be a major source of stress. Simple Kitchens alleviates this by providing a single point of contact and overseeing the entire installation process.

Single Point of Contact: “You will have a single point of contact from your first visit to our showroom to the completion of your dream kitchen.” This simplifies communication and accountability.
Skilled Tradespeople: They work with a “friendly team of skilled professionals” capable of completing “every aspect of your kitchen project from the first design to the last brushstroke.” Testimonials frequently praise the professionalism and efficiency of their fitters, electricians, and plumbers.
Minimised Disruption: The website and testimonials suggest a focus on planning and efficiency to minimise disruption during the installation phase. One testimonial even mentions the provision of a “small portable cooker with hob to use whilst the kitchen was out of action,” demonstrating practical consideration for client needs.

Guarantees and Protection

Simple Kitchens clearly prioritises customer peace of mind through various protective measures and guarantees, underlining their commitment to quality and service reliability.

5-Year / 10-Year Guarantee: The homepage mentions both a “5 year insurance-backed guarantee on our kitchens and installations” and a “ten-year guarantee” for “all of our bespoke luxury kitchens.” While this specific duration should be clarified, the insurance-backed nature of the guarantee is a strong feature, offering protection even if the company were no longer operational.
Deposit Protection Insurance: To safeguard customer investments, they offer “kitchen deposit protection insurance.” This is a critical feature, particularly for large-scale projects requiring significant upfront payments, providing financial security.
Certified Trades: Their commitment to employing Gas Safe registered plumbers and Part P certified electricians ensures that all work meets stringent safety and quality standards, protecting both the client and the property.

Simple-kitchens.co.uk Pros & Cons

When evaluating any service, a balanced perspective is key. Simple-kitchens.co.uk, based on its homepage content, presents numerous strengths, but also a few areas where further clarification might be beneficial for potential clients. Grcarpentry.co.uk Review

Pros of Simple-kitchens.co.uk

The website highlights several significant advantages that would appeal to anyone looking for a high-quality kitchen renovation.

Strong Trust Accreditations: Being a WHICH? Trusted Trader and a member of the Trading Standards backed Buy With Confidence Scheme immediately instils a high level of confidence. These are not self-proclaimed accolades but endorsements from reputable consumer protection bodies in the UK, indicating a commitment to ethical business practices and quality service. Data shows that businesses with such accreditations often report higher customer satisfaction rates, with one Which? report indicating that 95% of their trusted traders achieved positive customer feedback.
Comprehensive Project Management: The “single point of contact” approach for the entire project, from design to installation, is a major benefit. This streamlines communication, reduces stress for the homeowner, and ensures consistency throughout the build. It removes the burden of coordinating multiple tradespeople, which is often cited as a significant challenge in home renovation projects (e.g., a Houzz study found that communication with contractors was a top concern for 24% of renovators).
Experienced and Certified Tradespeople: The explicit mention of Gas Safe registered plumbers and Part P certified electricians demonstrates a commitment to safety and professional standards. This ensures that critical aspects of the installation are handled by qualified individuals, reducing risks and ensuring compliance with regulations.
Insurance-Backed Guarantees and Deposit Protection: Offering an insurance-backed guarantee for installations and products provides robust consumer protection. This means that the guarantee holds even if the company faces financial difficulties. Furthermore, deposit protection insurance safeguards the client’s upfront payments, a crucial safety net for significant investments. In the UK, disputes over deposits are a common issue in home improvement projects, making this a valuable feature.
Bespoke Design and Material Variety: The emphasis on creating individually designed kitchens using a “wide variety of materials and finishes” allows for truly personalised results. This caters to clients seeking unique, high-quality kitchens that perfectly match their aesthetic and functional requirements.
Extensive Positive Testimonials: The website features numerous detailed testimonials from real customers, including names and locations. These are not just generic quotes but often describe specific positive experiences, such as efficiency, professionalism, and high standards of workmanship. Customer reviews are a powerful form of social proof; studies by BrightLocal show that 88% of consumers trust online reviews as much as personal recommendations.
Long-Standing Business History: Trading since 1999 and becoming a Limited company in 2007 indicates significant experience and stability. This longevity suggests a business that has weathered economic changes and consistently delivered services over an extended period.

Cons of Simple-kitchens.co.uk

While the pros heavily outweigh the cons, there are a couple of points that prospective clients might notice and wish for further clarity on.

Inconsistent Guarantee Period Stated: The homepage mentions both a “5 year insurance-backed guarantee” and a “ten-year guarantee” for their bespoke kitchens. This slight inconsistency could lead to confusion. While both are generous, clear communication on the exact duration and terms of the guarantee would be beneficial.
Geographic Limitation: While understandable for a bespoke service requiring site visits, their service area is limited to Oxfordshire, Buckinghamshire, and Berkshire. This isn’t a “con” for local customers, but it means their services are not available nationwide, which might disappoint those outside these regions.
Lack of Online Portfolio Depth: While there’s a link to “luxury bespoke kitchens” under a “portfolio” section, the immediate homepage doesn’t display a vast visual gallery of completed projects. For a design-focused service, more prominent and diverse visual examples directly on the homepage could further inspire and inform potential clients.

Overall, the strengths of Simple Kitchens, particularly their strong third-party accreditations, comprehensive service model, and focus on customer protection, position them as a highly reliable and professional choice for kitchen design and installation in their service region.

Simple-kitchens.co.uk Alternatives

When considering a significant investment like a bespoke kitchen, it’s wise to explore various options. While Simple Kitchens presents a strong offering, the UK market boasts several reputable alternatives, each with its own approach, catering to different budgets, styles, and service preferences. These alternatives focus on providing quality kitchen solutions while maintaining ethical business practices.

1. Magnet Kitchens

Key Features: One of the UK’s largest kitchen retailers, Magnet offers a vast range of kitchen styles from traditional to contemporary. They provide a full design service, including home visits, and offer installation services through approved fitters. They also have various finance options.
Price: Mid-to-high range, depending on chosen units and materials.
Pros: Widespread showrooms for viewing, established brand reputation, comprehensive design and planning service, often run promotions.
Cons: Can be perceived as more expensive than some independent retailers; installation services are through third-party fitters, though approved.
Website/Product Link: Magnet Kitchens

2. Wren Kitchens

Key Features: Another major player in the UK, Wren Kitchens focuses on offering diverse kitchen ranges with a strong emphasis on 3D design visuals to help customers envision their new space. They pride themselves on manufacturing many of their units in the UK and offer a full installation service.
Price: Mid-range, with frequent sales and offers.
Pros: Extensive showrooms nationwide, detailed 3D design service, direct manufacturing potentially offering better value, good range of styles.
Cons: Some customer experiences report long lead times; sales approach can sometimes be perceived as high-pressure.
Website/Product Link: Wren Kitchens

3. DIY Kitchens

Key Features: For those who prefer to project manage their own installation or use their own trusted tradespeople, DIY Kitchens sells high-quality, pre-assembled kitchen units directly to the public. They offer a huge selection of styles and finishes.
Price: Mid-to-low range, representing excellent value for money as you’re not paying for a full design and installation service.
Pros: Exceptional value for money for unit quality, wide range of choice, units come pre-assembled (saving fitter time), excellent customer reviews for product quality.
Cons: Requires you to source your own fitter and manage the project yourself; no in-house design service (though they offer online tools).
Website/Product Link: DIY Kitchens

4. B&Q Kitchens

Key Features: As a large home improvement retailer, B&Q offers accessible kitchen ranges, from budget-friendly options to more premium designs. They provide design appointments and often have partnerships with installers.
Price: Budget to mid-range.
Pros: Widespread presence on high streets, good for basic or quick renovations, often run sales, wide availability of related DIY products.
Cons: Quality perception can vary; bespoke options are limited; installation can be through external contractors, so service quality may vary.
Website/Product Link: B&Q Kitchens

5. Howdens Joinery

Key Features: Howdens operates as a trade-only supplier, meaning their kitchens are typically purchased by builders, kitchen fitters, and developers. They offer a vast catalogue of kitchen ranges, joinery, and appliances, known for their quick availability.
Price: Trade prices, which translate to competitive final costs for the consumer through a reputable fitter.
Pros: High quality for the price, vast stock availability meaning faster delivery, reliable for trade professionals, good range of components.
Cons: Not directly accessible to the public, requiring a builder or kitchen fitter to purchase; no direct consumer design service.
Website/Product Link: Howdens Joinery

6. Harvey Jones Kitchens

Key Features: At the premium end of the market, Harvey Jones specialises in bespoke, handmade kitchens. Their focus is on timeless design, traditional craftsmanship, and high-quality materials, with a full design and installation service.
Price: High to luxury range.
Pros: Exquisite craftsmanship, truly bespoke designs, premium materials, dedicated personal service, long-lasting quality.
Cons: Significant investment required; longer lead times due to custom manufacturing.
Website/Product Link: Harvey Jones Kitchens

7. John Lewis of Hungerford

Key Features: Similar to Harvey Jones, John Lewis of Hungerford (not affiliated with the department store) offers handmade, bespoke kitchens with a strong emphasis on British design and manufacturing. They provide a comprehensive service from concept to installation.
Price: High to luxury range.
Pros: Unique handcrafted designs, high-end materials, personal design consultation, strong focus on quality and durability.
Cons: Premium pricing; bespoke nature means longer production times.
Website/Product Link: John Lewis of Hungerford

Each of these alternatives offers a different blend of price, service, and customisation. The best choice depends on individual priorities, budget, and willingness to manage aspects of the project.

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How to Work with Simple-kitchens.co.uk

Working with a bespoke kitchen company like Simple Kitchens typically involves a structured process, ensuring that the client’s vision is accurately captured and meticulously executed. Based on the information provided on their website, they outline a clear customer journey designed to minimise stress and maximise satisfaction.

Initial Consultation and Discovery

The first step is usually to establish contact and begin the “discovery” phase. Simple Kitchens explicitly mentions starting with discussions in their “beautiful kitchen design showroom” and also in the client’s home.

Arranging Contact: The website provides a clear call to action: “Arrange a home visit” or “Visit our showroom.” They also provide a direct phone number to Thomas: 01844 217 804.
Needs Assessment: During these initial consultations, the designers (specifically mentioning Christina as the design expert) will aim to “determine your key needs and considerations.” This is crucial for understanding the client’s lifestyle, cooking habits, aesthetic preferences, and functional requirements for the new kitchen. This stage might involve discussing layouts, desired appliances, storage needs, and overall style.
Budgetary Discussion: While not explicitly detailed as a distinct step, the website mentions “Flexibility Budgetary options and pragmatic management with no nasty surprises.” This implies that budget discussions will be an integral part of this early stage to ensure designs align with financial realities.

Design and Planning Phase

Once the initial needs are understood, the process moves into the detailed design and planning stage. This is where the bespoke nature of the service truly comes to life.

Design Development: Christina, as the design expert, will translate the gathered information into initial design concepts. Testimonials praise her ability to provide “thrilling designs” and update them as “adjustments were made.” This iterative process is vital for ensuring the client is fully satisfied with the proposed layout and aesthetics.
Review Meeting: Simple Kitchens holds a “review meeting to share our design plans with you in order to assist you in making informed decisions.” This allows clients to visualise the proposed kitchen, ask questions, and request modifications before proceeding.
Full Site Survey: A “full site survey will ensure that all the final details are taken into account.” This professional step guarantees that the design is technically feasible and that all measurements are precise, preventing issues during installation. Data suggests that inaccurate measurements are a leading cause of delays and cost overruns in home renovation projects.

Project Execution and Installation

With the design finalised and approved, the physical work begins. Simple Kitchens highlights their “complete project management services” as a key benefit during this phase. Litejoy.co.uk Review

Single Point of Contact: Throughout the installation, the client will have a “single point of contact from start to finish” (Thomas, the manager, is frequently mentioned in testimonials for this role). This eliminates the need for clients to coordinate various trades like plumbers, electricians, and plasterers themselves.
Skilled Tradespeople: The company employs a team of “skilled tradespeople” who are “Gas Safe registered” and “Part P certified” where relevant. Testimonials commend their professionalism, tidiness, and efficiency, often highlighting how they minimise disruption.
Scheduled Work: One testimonial mentions being “given a day by day schedule over about 4 weeks,” which was “largely kept to.” This suggests a systematic approach to project timelines, offering clients a clear understanding of the progression.
Post-Installation Care: “Only when you’re completely satisfied is our work done, and we will leave you with detailed care instructions for your beautiful new kitchen.” This demonstrates a commitment to client satisfaction beyond just the installation, providing guidance for long-term maintenance.

Simple-kitchens.co.uk Pricing

While simple-kitchens.co.uk does not provide explicit pricing details or packages on their homepage, which is typical for bespoke kitchen services, they do offer valuable insights into their pricing philosophy and associated financial aspects. The absence of specific figures is standard because the cost of a bespoke kitchen is highly variable, depending on factors such as size, materials chosen, complexity of design, and specific appliances or features included.

Pricing Philosophy

Simple Kitchens operates on a principle of transparency regarding costs. They state, “We are completely flexible in the way we work, catering to a variety of budgets, and we are always transparent about costs to avoid any nasty surprises further down the line.” This commitment to transparency is crucial for high-value projects, as unexpected costs are a common source of client dissatisfaction in home renovations.

Budgetary Options: The emphasis on “catering to a variety of budgets” suggests that while they specialise in “luxury” kitchens, they are willing to work with clients to find solutions that align with their financial parameters. This might involve guiding clients on material choices or design simplifications to manage costs effectively.
Bespoke Quotations: Given the highly customised nature of their service, pricing is almost certainly provided through individualised quotations after the initial design consultations and site surveys. This allows them to factor in all specific client requirements and site conditions accurately. A testimonial from Mr. and Mrs. Bonnet stated, “A bespoke kitchen delivered with personal attention does not come cheap but we feel that we have had very good value for our money.” This reinforces that while it’s an investment, clients perceive good value.

Financial Safeguards

Beyond pricing, Simple Kitchens offers important financial safeguards that provide peace of mind for clients making a significant investment.

Deposit Protection Insurance: “Along with our ten-year guarantee, we also offer deposit protection insurance for your peace of mind.” This is a critical feature. For large projects, clients often pay a deposit upfront, and deposit protection insurance safeguards this payment in case the company is unable to complete the work (e.g., due to insolvency). This significantly reduces financial risk for the customer. According to industry data, deposit protection schemes can cover up to 25% of the contract value or a fixed amount, offering substantial security.
Insurance-Backed Guarantees: As noted previously, the website mentions a “5 year insurance-backed guarantee on our kitchens and installations” and a “ten-year guarantee.” The “insurance-backed” aspect means that the guarantee is underwritten by a third party. If Simple Kitchens were to cease trading, the insurer would be responsible for honouring the terms of the guarantee, providing long-term security for the investment in the kitchen’s quality and workmanship. This is a superior level of guarantee compared to a standard company-backed warranty.
No Hidden Costs: The promise of “no nasty surprises” and “transparent about costs” implies that the quotation provided will be comprehensive, detailing all aspects of the project, including labour, materials, and any potential contingencies. This upfront clarity helps clients manage their budget effectively without fear of unexpected charges.

In summary, while direct pricing is unavailable, Simple Kitchens communicates a pricing approach that is flexible, transparent, and strongly supported by financial protection mechanisms, aiming to build trust and ensure client confidence in their investment.

Simple-kitchens.co.uk vs. Competitors

When a homeowner in Oxfordshire, Buckinghamshire, or Berkshire considers a new kitchen, Simple Kitchens stands as one option among a diverse landscape of providers. Comparing them against direct and indirect competitors reveals where their strengths lie and what type of client they are best suited for. Wraithmaintenance.co.uk Review

Simple Kitchens vs. National Retailers (e.g., Magnet, Wren, B&Q)

Bespoke vs. Semi-Bespoke/Modular:
- Simple Kitchens: Focuses heavily on truly bespoke, individually designed kitchens. This means designs are crafted from the ground up to fit the unique space and client needs, often allowing for more creative solutions and custom dimensions. This level of customisation typically results in a premium product and price point.
- National Retailers: Offer semi-bespoke or modular kitchens. They provide a wide range of pre-defined unit sizes, styles, and finishes that can be combined to fit a space. While there’s design flexibility, it’s within the confines of their standard ranges. This approach allows for faster production and often more competitive pricing due to economies of scale.
Project Management:
- Simple Kitchens: Emphasises full, integrated project management with a single point of contact. They oversee all trades, from design through to plumbing and electrical work. This provides a highly streamlined, stress-free experience for the client, who doesn’t need to coordinate multiple contractors.
- National Retailers: Often offer design services and can arrange installation through approved third-party fitters. However, the level of direct project management by the retailer can vary. Clients might find themselves acting as the main coordinator between the sales designer, delivery team, and independent installers.
Customer Service & Personalisation:
- Simple Kitchens: As a family-run, local business, they highlight a “personal service” and a “design partnership.” Testimonials frequently praise the direct involvement and responsiveness of Thomas and Christina. This boutique approach often means a higher degree of personalised attention.
- National Retailers: While they aim for good customer service, the sheer volume of clients means the experience can feel more transactional. Personalisation is achieved through choices from their catalogue rather than ground-up design collaboration.
Price Point:
- Simple Kitchens: Positioned in the luxury/premium segment, reflecting their bespoke nature, high-quality materials, and comprehensive service. A testimonial explicitly states, “A bespoke kitchen delivered with personal attention does not come cheap.”
- National Retailers: Offer a wider range of price points, from budget-friendly (B&Q) to mid-to-high end (Magnet, Wren). They are generally more accessible for various budgets due to their scale and standardised production.
Trust & Accreditations:
- Simple Kitchens: Strong focus on independent accreditations like WHICH? Trusted Traders and Trading Standards backed Buy With Confidence Scheme, along with insurance-backed guarantees. These signal a high level of consumer protection and ethical conduct.
- National Retailers: Often have their own internal guarantees and customer service departments. While reputable, they might not always feature the same external, independent consumer body endorsements as prominently, relying more on brand recognition.

Simple Kitchens vs. Trade Suppliers (e.g., Howdens)

Direct-to-Consumer vs. Trade-Only:
- Simple Kitchens: Works directly with the homeowner, providing a full design and installation package.
- Howdens: Is a trade-only supplier. Homeowners cannot buy directly from them. They rely on builders and kitchen fitters to source and install their products. This means the overall quality and service largely depend on the chosen fitter.
Scope of Service:
- Simple Kitchens: Offers a holistic service encompassing design, supply, and full project-managed installation.
- Howdens: Primarily supplies kitchen units and components. While they have designers, the ultimate project management and installation responsibility falls on the trade professional.
Pricing Structure:
- Simple Kitchens: Provides a comprehensive quote for the entire project.
- Howdens: Offers trade pricing, which can be very competitive. The final cost to the homeowner includes the fitter’s markup, design fees (if separate), and installation charges.

Simple Kitchens vs. Other Bespoke Local Kitchen Companies (e.g., Harvey Jones, John Lewis of Hungerford)

Shared Philosophy: These companies share Simple Kitchens’ commitment to bespoke design, high-quality craftsmanship, and personalised service. They all cater to the premium segment of the market.
Regional Focus: Like Simple Kitchens, many bespoke companies have a regional focus or a limited number of showrooms, relying on their reputation and word-of-mouth.
Differentiation: Differences usually come down to specific design aesthetics, unique material offerings, the personal style of the designers, or the specific artisans employed. For instance, some may specialise in truly handmade, in-frame cabinetry, while others might lean towards ultra-modern designs. The choice here often comes down to client preference, specific design requirements, and local reputation.

In conclusion, Simple Kitchens carves out a strong niche for clients in its service area who value comprehensive project management, personalised bespoke design, and robust consumer protection through third-party accreditations and insurance. While they might represent a higher investment than modular options, their focus on a stress-free, high-quality, and tailored experience differentiates them significantly from mass-market retailers and trade suppliers. For those seeking a truly custom kitchen with minimal personal oversight, Simple Kitchens presents a compelling proposition.

Frequently Asked Questions

What services does Simple-kitchens.co.uk offer?

Simple-kitchens.co.uk offers bespoke luxury kitchen design, supply, and installation services. They provide comprehensive project management from the initial design consultation through to the final installation, including coordinating all necessary trades like plumbers and electricians.

Where is Simple Kitchens based?

Simple Kitchens is based in Thame, Oxfordshire, United Kingdom. They primarily serve clients throughout Oxfordshire, Buckinghamshire, and Berkshire.

How long has Simple Kitchens been in business?

Simple Kitchens has been trading since 1999 and became a Limited company in 2007, giving them over two decades of experience in the kitchen design and installation industry.

Are Simple Kitchens’ tradespeople certified?

Yes, Simple Kitchens states that their plumber is Gas Safe registered and their electrician is Part P certified, ensuring that all work adheres to current safety and regulatory standards in the UK. Document-centre.co.uk Review

Does Simple Kitchens offer a guarantee on their work?

Yes, Simple Kitchens offers a guarantee on their kitchens and installations. The website mentions both a 5-year insurance-backed guarantee and a 10-year guarantee, providing long-term peace of mind.

Is my deposit protected with Simple Kitchens?

Yes, Simple Kitchens offers deposit protection insurance to safeguard your investment, ensuring your upfront payment is secure.

What accreditations does Simple Kitchens have?

Simple Kitchens is a WHICH? Trusted Trader and a member of the Trading Standards backed Buy With Confidence Scheme, both of which are significant endorsements of their reliability and ethical trading practices.

How does the design process work with Simple Kitchens?

The design process begins with “discovery” discussions in their showroom and at your home to understand your needs. They then develop design plans, host a review meeting to share these plans, and conduct a full site survey before commencing work.

Can Simple Kitchens work within my budget?

Yes, Simple Kitchens states they are flexible and can cater to a variety of budgets, maintaining transparency about costs to avoid unexpected surprises. Restorationtherapy.co.uk Review

Do I need to manage multiple tradespeople if I use Simple Kitchens?

No, Simple Kitchens provides a single point of contact and manages the entire project, coordinating all tradespeople involved from start to finish, which minimises stress for the homeowner.

What materials do Simple Kitchens use for their kitchens?

Simple Kitchens uses a wide variety of materials and finishes, including natural granite and quartz worktops, hand-painted finishes, glass backsplashes and worktops, wood veneers, and solid oak.

Does Simple Kitchens offer truly bespoke designs?

Yes, their core offering is “luxury bespoke kitchen design,” meaning they create individually designed kitchens tailored specifically to your and your family’s needs and preferences.

What do customer testimonials say about Simple Kitchens?

Customer testimonials on their website praise Simple Kitchens for their professionalism, attention to detail, efficient project management, high standards of workmanship, and friendly team. Many highlight the smooth process and successful outcomes.

How long does a kitchen installation typically take with Simple Kitchens?

While the exact duration depends on the complexity of the project, one testimonial mentioned a “day by day schedule over about 4 weeks” which was largely adhered to, suggesting projects are efficiently managed within a clear timeline. Denbighshirememorial.co.uk Review

Does Simple Kitchens provide temporary cooking facilities during installation?

According to one customer testimonial, Simple Kitchens provided a small portable cooker with a hob for use whilst the kitchen was out of action, indicating their consideration for minimising disruption.

What areas do Simple Kitchens cover for installations?

Simple Kitchens primarily covers Oxfordshire, Buckinghamshire, and Berkshire for their kitchen design and installation services.

Can I visit a showroom to see Simple Kitchens’ work?

Yes, the website encourages potential clients to “Visit our showroom” to see examples of their work.

Are there any hidden costs with Simple Kitchens?

Simple Kitchens explicitly states that they are “always transparent about costs to avoid any nasty surprises further down the line,” suggesting a commitment to clear and upfront pricing.

What makes Simple Kitchens different from large national retailers?

Simple Kitchens offers a more personalised, bespoke design approach with full project management and a single point of contact, as opposed to the more modular offerings and often third-party installation coordination common with large national retailers. They also highlight strong independent accreditations. Personalitise.co.uk Review

How do I get started with Simple Kitchens for a new kitchen project?

You can get started by arranging a home visit, visiting their showroom, or calling Thomas directly on 01844 217 804 to discuss your project.