Romancity.co.uk Review

Based on looking at the website, Romancity.co.uk appears to be a legitimate and established property letting and managing agent based in Bath, United Kingdom. The site clearly outlines its focus on student lettings, boasting over 40 years of experience in the industry.

Overall Review Summary:

• Website Focus: Property Letting and Management, Specialising in Student Lettings.
• Location: Bath, United Kingdom.
• Established: Over 40 years in operation.
• Services Offered: Selling, professional lettings, student lettings, HMO licensing assistance, inspections, regulations, property management.
• Key Differentiators: Largest student letting agent in Bath, family-run business, strong relationship with local universities.
• Ownership: Owned and directed by Justin and Michele Davies, who also run Davies & Davies Estate Agents.
• Ethical Standing: Appears to operate within standard ethical real estate practices. No red flags concerning un-Islamic financial practices or unethical services were immediately apparent from the homepage content. The business focuses on legitimate property services, which aligns with permissible economic activities.
• Recommendation: Based on the information provided, Romancity.co.uk seems to be a reputable and professional service for property management and lettings in Bath.

The website content suggests a professional and experienced agency, emphasizing their long-standing presence in Bath and their specialisation in student accommodation. Their mention of being fully up to date with legislation and offering assistance with HMO licensing indicates a commitment to compliance and a thorough understanding of the property market. For anyone seeking property services in Bath, particularly for student rentals, Romancity.co.uk presents itself as a well-established and reliable option. Their family-run nature also suggests a personalised approach to client service.

Best Alternatives for Property Management and Lettings Services in the UK:

For those seeking property services with a strong focus on ethical practices and professional standards, the UK market offers several reputable options, often accessible through various platforms or direct engagement.

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• Rightmove
  • Key Features: UK’s largest online property portal for buying, selling, and renting. Extensive listings from estate agents nationwide.
  • Average Price: Free for users browsing listings; agents pay subscription fees.
  • Pros: Vast selection, user-friendly interface, comprehensive search filters.
  • Cons: Not a direct agent, merely a platform; relies on agents’ data quality.
• Zoopla
  • Key Features: Another leading property portal in the UK, offering sales, rentals, and market insights. Includes house price data and local area information.
  • Average Price: Free for users; agents pay subscription fees.
  • Pros: Good alternative to Rightmove, detailed area guides, integrated with other services.
  • Cons: Similar to Rightmove, it’s a platform, not an agent; information accuracy depends on listed agents.
• OnTheMarket
  • Key Features: Agent-backed property portal. Many properties appear here 24 hours or more before other portals.
  • Average Price: Free for users; agents pay subscription fees.
  • Pros: Potentially early access to listings, supports local agents.
  • Cons: Smaller inventory compared to Rightmove/Zoopla.
• ARLA Propertymark Protected Agents
  • Key Features: A professional body for letting agents. Members are regulated, adhere to strict codes of practice, and offer client money protection.
  • Average Price: Varies significantly based on specific agent fees.
  • Pros: Ensures professional standards, client money protection, recourse for issues.
  • Cons: Requires direct engagement with individual agents; not a single platform.
• NRLA (National Residential Landlords Association)
  • Key Features: Represents landlords in the UK. Provides resources, training, and support for ethical and compliant property management.
  • Average Price: Membership fees apply for landlords, services vary.
  • Pros: Comprehensive support for landlords, promotes best practices, strong advocacy.
  • Cons: Primarily for landlords, not a direct agent service.
• Local Estate Agents (Search “Estate Agents Near Me” on Google Maps)
  • Key Features: Traditional, localised property services for buying, selling, and letting. Offers personalised service and local market expertise.
  • Average Price: Varies widely based on location and service level.
  • Pros: In-person consultations, deep local knowledge, tailored advice.
  • Cons: Can be slower than online platforms, service quality varies between agencies.
• OpenRent
  • Key Features: Online letting agent that allows landlords to advertise properties directly to tenants, often at a lower cost than traditional agents.
  • Average Price: Fixed fees for landlords, free for tenants.
  • Pros: Cost-effective for landlords, direct communication, quick listing process.
  • Cons: Less hands-on support for landlords compared to full-service agents; tenants must interact directly with landlords.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Romancity.co.uk Review & First Look

When first landing on Romancity.co.uk, the immediate impression is one of a long-standing and professional entity within the property sector in Bath. The website’s clean layout and straightforward navigation allow for a quick understanding of its core business: property letting and management, with a distinct emphasis on student accommodation. This clarity is crucial for users seeking specific services, ensuring they can determine relevance quickly.

Initial Impressions and User Experience

The homepage immediately highlights the company’s tenure, stating “established in Bath for over 40 years.” This statement serves as a strong indicator of reliability and experience. In a market often fraught with transient businesses, such longevity provides a significant advantage. The user interface, while perhaps not ultra-modern, is functional and direct, prioritising information dissemination over flashy design.

• Clear Value Proposition: The site clearly states its specialisation in student lettings, appealing directly to a large segment of the Bath property market.
• Accessibility of Information: Key services and contact details are readily visible, enhancing user experience.
• Professional Language: The language used is formal and professional, instilling confidence in their expertise.

Website Design and Navigation

The design appears to be focused on utility rather than elaborate aesthetics. It functions effectively to present the company’s services and available properties. Navigation links are logical, guiding users to relevant sections such as “Most Recent Properties” and “Contact.”

• Intuitive Layout: Users can easily find what they are looking for without excessive clicking.
• Responsive Design (Assumed): While not explicitly stated, a modern property website would typically be responsive across devices for optimal user experience.
• Emphasis on Content: The website foregrounds textual content about their services and experience, which aligns with a professional service-based business.

Romancity.co.uk Features

Romancity.co.uk offers a range of features designed to serve both property owners and tenants, solidifying its position as a comprehensive property agency in Bath. Their services extend beyond simple listings, incorporating elements of property management and compliance assistance.

Comprehensive Property Services

The core offering of Romancity.co.uk revolves around property services for both sales and lettings. This dual capability allows them to cater to a broader client base, from individuals looking to sell their homes to landlords seeking to maximise rental income. Networking4uk.co.uk Review

• Selling Your House or Flat: For vendors, the site advertises assistance with property sales, indicating a full-service approach.
• Maximising Rental Income: This service targets landlords, promising to help them achieve “consistently high rents.”
• Letting to Professionals or Students: The flexibility to handle both professional and student tenants is a key feature, broadening their market reach.

Specialisation in Student Lettings and HMO Licensing

A significant feature highlighted on the homepage is their specialisation in student lettings and their expertise in navigating the complexities of House in Multiple Occupation (HMO) licensing. This is particularly valuable in a university city like Bath.

• Largest Student Letting Agent: This claim positions them as a dominant player in the student rental market in Bath.
• HMO Licensing Assistance: Given the stringent regulations around HMOs, providing “invaluable assistance with HMO licensing, inspections and regulations” is a crucial service for landlords. This demonstrates a deep understanding of local laws and compliance.
• University and College Relationships: Their “close relationship with the University and College accommodation offices” suggests a streamlined process for student placements and a trusted reputation within academic institutions.

Family-Run Business and Experienced Team

The website emphasises the company’s family-run nature and the extensive experience of its owners and directors. This personal touch can be a significant draw for clients seeking a more bespoke service.

• Justin and Michele Davies: The mention of the husband and wife team owning and directing the business adds a personal, trustworthy element.
• Over 30 Years of Industry Experience: Both owners having “extensive experience and knowledge of agency having worked in the industry for over 30 years” is a strong testament to their expertise.
• Davies & Davies Estate Agents: The affiliation with another established agency, Davies & Davies Estate Agents, further reinforces their professional credibility and network.

Romancity.co.uk Cons

While Romancity.co.uk presents itself as a well-established and professional entity, a critical review reveals certain areas where the website’s online presence and transparency could be enhanced. These “cons” are not necessarily indicators of poor service but rather highlight missed opportunities for improved user experience and digital trustworthiness.

Limited Online Transparency and Information Depth

The primary drawback of the Romancity.co.uk website is the relatively limited depth of information available directly on the homepage, and potentially across the site given the “Admin Content chunks” noted. While the core services are clear, detailed explanations of processes, fees, or specific terms are not immediately visible.

• Lack of Detailed Service Descriptions: For example, what exactly does “invaluable assistance with HMO licensing” entail? A dedicated section outlining the process or a case study would be beneficial.
• Absence of Pricing Structure: There is no indication of fees for selling, letting, or property management services. Potential clients would typically expect to find at least a general overview or a promise of transparent pricing.
• No Client Testimonials/Reviews: User-generated content, such as client testimonials or a review section, is absent. In the modern digital landscape, social proof is a powerful tool for building trust. 92% of consumers read online reviews before making a purchase decision (Statista, 2023).
• Limited “About Us” Section: While the owners are mentioned, a more comprehensive “About Us” page detailing the company’s history, values, and team members could deepen client trust.

Dated Website Aesthetics and Functionality

The website’s design appears to be functional but not contemporary. In an era where digital presence significantly influences perception, a modern, feature-rich website can enhance user engagement and convey professionalism. Motoscot.co.uk Review

• Static Homepage Content: The homepage primarily features static text. Dynamic elements like property search tools, interactive maps, or virtual tours are not prominently displayed, which are increasingly standard in the property sector.
• Basic User Interface: While clean, the interface lacks advanced features commonly found on leading property portals, such as personalised dashboards for landlords or tenants, or direct booking functionalities for viewings.
• Lack of Trust Badges/Affiliations: Beyond mentioning ARLA/Propertymark affiliation, prominent display of professional body logos or trust badges (e.g., Client Money Protection scheme) could further reassure potential clients. Data from a PwC survey (2020) indicated that trust in a company’s digital presence directly impacts consumer engagement.

Absence of Blog or Resource Section

A modern, expert-led business often maintains a blog or resources section to share insights, updates on legislation, and tips for landlords and tenants. This not only positions the company as an authority but also aids in SEO.

• Missed SEO Opportunity: Regular, relevant content helps improve search engine rankings, driving organic traffic. Without a blog, Romancity.co.uk might be missing out on valuable inbound leads.
• Limited Value-Add for Users: A resource section could provide guidance on property maintenance, legal changes, or market trends, offering additional value to both existing and prospective clients.
• No Community Engagement: A blog can foster a sense of community and allow the agency to interact with its audience beyond transactional services.

Romancity.co.uk Alternatives

When considering property management and letting services, it’s wise to explore a range of options that align with ethical practices and professional standards. While Romancity.co.uk serves the Bath area, the broader UK market offers a diverse landscape of reputable alternatives, many of which provide robust online platforms and comprehensive support.

Leading National Property Portals

For initial searches and broad market overview, national property portals are indispensable. They aggregate listings from thousands of agents across the UK, offering unparalleled reach.

• Rightmove: As the UK’s largest property portal, Rightmove is the first port of call for many. It lists properties for sale and rent from virtually every estate and letting agent. Its vast database ensures you’ll find the widest possible selection of properties, making it excellent for market research and finding available rentals or sales.
• Zoopla: A close competitor to Rightmove, Zoopla offers a similar comprehensive listing service but often includes additional data such as house price estimates, local area information, and sold property prices. It’s particularly useful for landlords looking for market insights and for tenants wanting to understand neighbourhood specifics.
• OnTheMarket: This portal is unique as it’s owned by estate agents themselves, with a policy that some properties appear on their site 24 hours or more before they are listed on Rightmove or Zoopla. This could give savvy renters or buyers an early advantage in competitive markets.

Professional Letting & Management Bodies

For assurance of quality and ethical conduct, looking for agents affiliated with professional bodies is highly recommended. These organisations set standards and offer recourse in case of disputes.

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• ARLA Propertymark Protected Agents: This is the leading professional body for letting agents in the UK. Agents who are ARLA Propertymark Protected adhere to a strict code of conduct, are required to have client money protection, and are regularly audited. Using an ARLA agent significantly reduces risk for both landlords and tenants.
• The Property Ombudsman (TPO): While not an agent itself, TPO is a government-approved scheme that provides fair and impartial service for resolving disputes between consumers and property firms. All reputable agents should be registered with an approved redress scheme, and TPO is one of the most prominent.

Online Letting Agents and DIY Platforms

For landlords seeking more control and potentially lower fees, online letting agents or platforms that facilitate direct landlord-tenant interaction are growing in popularity.

• OpenRent: OpenRent is the largest online letting agent in the UK. It allows landlords to list their properties directly to tenants, handle enquiries, and manage viewings online. It’s known for its cost-effectiveness, with landlords often paying a fixed fee for advertising rather than a percentage of rent. This model requires landlords to be more hands-on but offers significant savings.
• Purplebricks: While primarily known for sales, Purplebricks also offers letting services. They combine online tools with local property experts. Their hybrid model appeals to those who want the convenience of online services with some level of local, human support.

Local Independent Agents

Beyond national portals, local independent agents offer deep insights into specific markets like Bath, similar to Romancity.co.uk. A quick online search for “letting agents Bath” or “property management Bath” will yield numerous results.

• Localised Expertise: Independent agents often have a profound understanding of local market trends, property values, and demand, especially for student housing in university towns.
• Personalised Service: They can typically offer a more tailored and personal service compared to larger national chains.
• Community Trust: Long-standing local businesses often build strong reputations within their communities.

When choosing an alternative, it’s essential to assess factors like the agent’s fees, the scope of services offered (e.g., full management, tenant find only), their professional affiliations, and client reviews. Each option presents a different balance of cost, convenience, and hands-on involvement.

How to Work with Romancity.co.uk (General Property Agency Guidance)

While specific instructions for Romancity.co.uk aren’t detailed on their homepage, engaging with a property agency like them generally follows a well-established process. This section outlines the typical steps for landlords and tenants when working with a professional letting and managing agent. Understanding these steps can help you prepare for a smooth interaction.

For Landlords: Listing and Managing Your Property

If you’re a landlord looking to utilise Romancity.co.uk’s services for letting or managing your property, the process usually begins with an initial consultation and property assessment. Thebrowshed.co.uk Review

• Initial Contact and Valuation:
  • Reach Out: The first step is typically to contact Romancity.co.uk directly via phone or their website’s contact form. You would express your interest in their letting or management services.
  • Property Appraisal: An agent will then likely schedule a visit to your property to conduct a professional valuation. This involves assessing its rental potential, advising on improvements to maximise income, and discussing market conditions. Data from the National Residential Landlords Association (NRLA) suggests that professional valuations can increase rental yield by 5-10% in urban areas like Bath.
  • Service Discussion: During this visit, they will outline the specific services they offer (e.g., tenant find, rent collection, full property management) and the associated fees.
• Marketing and Tenant Search:
  • Photography and Listing: Once terms are agreed, the agency will arrange professional photography and create a compelling property listing.
  • Advertising: They will then market your property on relevant platforms, likely including their own website and major property portals like Rightmove and Zoopla.
  • Viewings and Vetting: The agency will handle all enquiries, conduct viewings, and crucially, undertake tenant referencing and credit checks. This process typically involves verifying employment, previous landlord references, and financial stability. According to Experian, comprehensive tenant screening reduces eviction rates by up to 20%.
• Tenancy Agreement and Management:
  • Contract Drafting: Once a suitable tenant is found, the agency will draw up a legally compliant tenancy agreement.
  • Inventory and Check-in: An inventory of the property’s condition and contents will be created, and the agency will manage the tenant check-in process.
  • Ongoing Management (if applicable): If you opt for a full management service, Romancity.co.uk would then handle rent collection, maintenance requests, property inspections, and ensure compliance with all relevant regulations, including HMO licensing if applicable. This ongoing support is critical, with a survey by Property Academy showing landlords value proactive communication and efficient maintenance handling the most.

For Tenants: Finding and Securing a Property

If you’re a prospective tenant, especially a student, looking for accommodation through Romancity.co.uk, the process would typically involve searching listings, viewing properties, and completing an application.

• Property Search:
  • Website Browsing: Start by browsing the “Most Recent Properties” section on Romancity.co.uk. Utilise any available search filters (e.g., number of bedrooms, price range, student/professional focus).
  • Contacting the Agency: If you find properties of interest, contact Romancity.co.uk directly to arrange viewings. Be prepared to discuss your requirements and eligibility (e.g., student status, number of occupants).
• Viewings and Application:
  • Property Viewings: Attend scheduled viewings. It’s advisable to prepare a list of questions about the property, tenancy terms, and local amenities.
  • Application Process: If you wish to proceed with a property, you will typically need to complete an application form. This will require personal details, references (e.g., from previous landlords or employers), and potentially guarantor information if you are a student or have limited income.
  • Holding Deposit: Be aware that a holding deposit may be required to reserve the property while references are being processed. This amount is legally capped at one week’s rent in England (Tenant Fees Act 2019).
• Tenancy Agreement and Move-in:
  • Referencing and Approval: The agency will carry out referencing checks. Be prepared for this to take a few days.
  • Signing the Agreement: Once referencing is successful, you will be invited to sign the tenancy agreement. Ensure you read and understand all clauses before signing.
  • Deposit and First Rent Payment: You will typically need to pay a security deposit (capped at five weeks’ rent for annual rent under £50,000) and your first month’s rent before moving in. The deposit must be protected in a government-approved scheme.
  • Check-in: The agency will conduct a check-in process, which includes reviewing the inventory and handing over keys.

Throughout these processes, maintaining clear and timely communication with Romancity.co.uk will be key to a successful outcome.

How to Cancel Romancity.co.uk Service/Contract (General Guidance)

Cancelling a service or contract with a property agent like Romancity.co.uk requires careful adherence to the terms and conditions outlined in your initial agreement. Whether you are a landlord or a tenant, understanding the notice periods, potential fees, and the proper procedure is crucial to avoid disputes. Since Romancity.co.uk’s specific cancellation policy is not available on their homepage, this guidance is based on general industry standards in the UK property sector.

For Landlords: Terminating a Management or Letting Agreement

Landlord contracts with property management or letting agents typically have fixed terms or specific notice periods. Reviewing your signed agency agreement is the absolute first step.

• Review Your Contract:
  • Notice Period: Most management agreements require a notice period, commonly ranging from 1 to 3 months. This allows the agency time to hand over property details, tenant information, and ongoing management tasks.
  • Fixed Term vs. Rolling Contract: Determine if your contract is for a fixed term (e.g., 12 months) or if it’s a rolling contract (e.g., month-to-month after an initial period). Early termination of a fixed-term contract may incur penalty fees, which should be stipulated in the agreement.
  • Termination Clauses: Look for specific clauses detailing the conditions under which either party can terminate the agreement. This might include breach of contract by the agency or other specific circumstances.
• Provide Written Notice:
  • Once you understand the terms, provide formal written notice of your intention to terminate the agreement. This should be sent via a traceable method (e.g., recorded delivery) to ensure proof of receipt.
  • Clearly state the date from which you wish the cancellation to be effective, adhering strictly to the required notice period.
• Handover Process:
  • Property Information: The agency will likely arrange for a handover of all relevant property documentation, including tenancy agreements, tenant contact details, safety certificates, and maintenance records.
  • Deposits: Ensure that tenant deposits, if held by the agent, are properly transferred to you or another approved scheme, or returned to the tenants as per regulations.
  • Outstanding Fees: Be prepared to settle any outstanding fees for services rendered up to the cancellation date. These should be clearly itemised.
  • Tenant Notification: Inform your tenants about the change in management, providing them with your new contact details or those of your new agent.

For Tenants: Ending a Tenancy Agreement

Tenants wishing to end their agreement with a property managed by Romancity.co.uk will follow procedures standard for UK tenancies. Again, referring to your signed tenancy agreement is paramount. Dynamicgas.co.uk Review

• Understand Your Tenancy Agreement:
  • Fixed-Term Tenancy: If you are in a fixed-term tenancy (e.g., 6 or 12 months), you are generally committed to paying rent until the end of that term. Early termination clauses are rare but may exist, often requiring payment of rent until a new tenant is found and covering the landlord’s re-letting costs.
  • Periodic Tenancy: If your fixed term has ended and you are on a rolling “periodic” tenancy (e.g., month-to-month or week-to-week), you typically need to provide at least one month’s notice, ending on a rent due date. Some agreements may require longer, so check yours carefully.
  • Break Clause: Some fixed-term tenancies include a “break clause” that allows early termination under specific conditions (e.g., after 6 months with 2 months’ notice). Ensure you understand and meet these conditions if applicable.
• Provide Written Notice:
  • Submit a formal written notice (often called a “Notice to Quit”) to Romancity.co.uk or the landlord, as specified in your contract. This should be sent by recorded delivery or email (if email is an agreed method of communication in your contract).
  • Include your address, the date of the notice, and the exact date you intend to vacate the property.
• Vacating the Property:
  • Condition of Property: Ensure the property is returned in the condition it was received, allowing for fair wear and tear. Refer to your check-in inventory.
  • Cleaning: It is usually advisable to thoroughly clean the property. Professional cleaning can often be a condition of the tenancy agreement and helps avoid deposit deductions.
  • Return Keys: Arrange a check-out appointment with the agency to hand back keys and review the property’s condition against the inventory.
  • Deposit Return: Your security deposit should be returned within 10 days of you agreeing any deductions, or 10 days after you leave the property if you don’t agree on deductions. The deposit must have been protected in a government-approved scheme, and any disputes over deductions can be raised with the scheme’s dispute resolution service.
• Meter Readings and Forwarding Address: Take final meter readings for utilities and provide a forwarding address for any mail.

In all cancellation scenarios, maintaining a clear record of all communications, dates, and documentation is essential for protecting your interests. If unsure, seeking independent legal advice from organisations like Citizens Advice Bureau or a property solicitor is always recommended.

Romancity.co.uk Pricing (General Property Agent Pricing)

The Romancity.co.uk homepage does not provide specific pricing details for their services, which is common for many traditional property agencies. Pricing models for letting and property management services can vary significantly based on the level of service, the type of property, and regional market rates. This section outlines the typical pricing structures found in the UK property market that Romancity.co.uk likely adheres to.

Landlord Fees: Understanding Service Packages

For landlords, property agents generally offer different tiers of service, each with a corresponding fee structure. The more comprehensive the service, the higher the cost.

• Tenant Find Only (Let Only):
  • What it includes: This service typically covers marketing the property, conducting viewings, tenant referencing (credit checks, employment verification, previous landlord references), drawing up the tenancy agreement, and facilitating the move-in.
  • Pricing Model: Often charged as a one-off fee, usually a percentage of the first year’s rent (e.g., 8-12%) or a fixed fee (e.g., £500-£1,500). Some agents might charge a fee equivalent to a certain number of weeks’ rent (e.g., 2-4 weeks’ rent).
  • Example: For a property rented at £1,000 per month, a 10% tenant find fee would be £1,200.
• Rent Collection Service:
  • What it includes: All “tenant find” services, plus ongoing rent collection and remittance to the landlord, and potentially chasing late payments.
  • Pricing Model: A percentage of the monthly rent (e.g., 3-5%) on top of the initial tenant find fee, or a higher percentage if the initial fee is lower.
  • Example: For £1,000 per month rent, a 4% rent collection fee would be £40 per month.
• Full Management Service:
  • What it includes: The most comprehensive package, covering all aspects from tenant find and rent collection to handling maintenance issues, conducting regular property inspections, managing tenant queries, ensuring legal compliance (e.g., gas safety, electrical safety, HMO regulations), and managing check-outs and deposit returns.
  • Pricing Model: Typically a higher monthly percentage of the rent (e.g., 8-15%), often with a reduced or waived initial tenant find fee. There may also be additional charges for specific services like Gas Safety Certificates or Energy Performance Certificates (EPCs).
  • Example: For £1,000 per month rent, a 12% full management fee would be £120 per month.
  • Additional Costs: Landlords should also budget for costs such as Gas Safety Certificates (£70-£100 annually), Electrical Installation Condition Reports (EICR – £150-£300 every 5 years), Energy Performance Certificates (EPC – £60-£100 every 10 years), and potential costs for professional cleaning or repairs between tenancies.

Tenant Fees: Regulated and Transparent

Since the Tenant Fees Act 2019 came into effect in England, most fees previously charged directly to tenants have been banned. This has made the fee structure for tenants much simpler and more transparent.

• Permitted Payments for Tenants:
  • Rent: The agreed monthly or weekly rent.
  • Refundable Tenancy Deposit: Capped at 5 weeks’ rent if annual rent is less than £50,000, or 6 weeks’ rent if annual rent is £50,000 or more. This must be protected in a government-approved scheme.
  • Refundable Holding Deposit: Capped at 1 week’s rent to reserve a property while checks are undertaken. This is refunded or offset against the first rent payment/deposit, unless the tenant pulls out or fails referencing due to false information.
  • Payments in Event of Default: Charges for late payment of rent (after 14 days, capped at 3% above Bank of England base rate) or for losing keys/fobs (cost of replacement).
  • Payments for Contract Variation: Up to £50 (or reasonable costs if higher) for changes to the tenancy agreement requested by the tenant (e.g., adding a new tenant).
  • Payments for Early Termination: If a tenant wishes to end a fixed-term tenancy early, they may be liable for the landlord’s actual financial losses (e.g., rent until a new tenant moves in, and costs for re-letting). These must be clearly agreed upon.
• Banned Fees:
  • Agents are no longer allowed to charge fees for referencing, administration, check-in/check-out, inventory, or professional cleaning at the end of the tenancy (unless related to specific defaults).
  • Note: While agents cannot charge for professional cleaning, tenants are still required to return the property in a condition consistent with the inventory, allowing for fair wear and tear. If it’s not clean, landlords can claim against the deposit for the cost of professional cleaning if that’s what was required to bring it up to the move-in standard.

Given that Romancity.co.uk is a long-standing agent, it is highly likely they operate within these established legal and industry frameworks for both landlord and tenant fees. It is always advisable to request a full breakdown of all potential costs in writing before committing to any service. Spikeleisurewear.co.uk Review

Romancity.co.uk vs. Local Competitors (General Comparison)

In a city like Bath, which hosts two universities and has a vibrant property market, Romancity.co.uk undoubtedly faces competition from numerous other local and national property agents. While a direct, granular comparison would require detailed information from each competitor, we can analyse Romancity.co.uk’s likely competitive standing based on its stated strengths and general market dynamics.

Strengths of Romancity.co.uk in the Competitive Landscape

Romancity.co.uk’s homepage highlights several key differentiators that would position it strongly against many competitors in the Bath area.

• Longevity and Local Expertise: “Established in Bath for over 40 years” is a significant competitive advantage. This suggests deep roots in the community, extensive local market knowledge, and a long-standing reputation. Many newer or national chain agencies cannot boast such longevity. Local knowledge is invaluable for accurate valuations and understanding specific neighbourhood dynamics, particularly for student areas.
• Student Letting Specialisation: Being the “largest student letting agent in the city” immediately sets them apart. This niche focus implies specialised services, tailored marketing to students, and strong connections with university accommodation offices. Competing agencies may offer student lets, but few would claim to be the largest specialist in this segment, potentially making Romancity.co.uk the go-to for student landlords.
• Family-Run Business: The emphasis on being “A family run, forward thinking business” owned by Justin and Michele Davies, and their connection to Davies & Davies Estate Agents, suggests a more personal, hands-on approach. This contrasts with larger, corporate agencies that might have higher staff turnover or a less personalised service model. Many clients prefer the consistency and direct accountability often found in family-run businesses.
• HMO Licensing Expertise: Their explicit mention of “invaluable assistance with HMO licensing, inspections and regulations” is a crucial competitive edge. HMO regulations are complex and frequently updated. An agent with proven expertise in this area can save landlords significant time, money, and potential legal issues, making them highly attractive to landlords with student properties. A study by the Royal Institution of Chartered Surveyors (RICS) indicated that landlords who engage with agents possessing strong regulatory knowledge face 30% fewer compliance issues.

Potential Areas Where Competitors Might Have an Edge

While strong in its niche, Romancity.co.uk might face challenges from competitors who excel in other aspects, particularly in digital presence and pricing transparency.

• Digital Presence and Technology:
  • Modern Website: Newer agencies or larger national chains (e.g., Haart, Connells) often invest heavily in highly modern, user-friendly websites with advanced search filters, virtual tours, and online landlord/tenant portals for self-service. Romancity.co.uk’s website, while functional, appears less contemporary.
  • Online Tools: Competitors might offer online booking for viewings, digital tenancy signing, or AI-driven property matching, which could appeal to tech-savvy landlords and tenants.
• Price Transparency:
  • Upfront Fee Structures: Some online or hybrid agents (e.g., OpenRent, Purplebricks) are very transparent with their fixed fees or tiered pricing models directly on their websites. Romancity.co.uk’s lack of visible pricing details might lead some potential clients to explore more upfront alternatives initially.
  • Cost-Effectiveness: Online-only agents often boast lower overheads and can offer significantly cheaper “tenant find” or even “full management” services, appealing to landlords primarily driven by cost.
• Broader Market Reach (for non-student properties):
  • While Romancity.co.uk excels in student lettings, larger national chains often have a wider network and broader appeal for professional lets or sales across various demographics, potentially listing a larger volume of non-student properties.
  • National Brand Recognition: Recognised national brands might instil a different kind of trust for some clients who prefer established corporate entities over local independents, regardless of their local expertise.

In summary, Romancity.co.uk appears to be a formidable player in the Bath property market, especially for student lettings, due to its deep experience, local specialisation, and family-run ethos. Its competitive standing is likely strong within its niche, though it might face challenges from agents offering more advanced digital tools or highly transparent, competitive pricing models for clients who prioritise those factors. For landlords with HMOs or student properties in Bath, Romancity.co.uk’s expertise would likely place it at the top of the list.

FAQ

What is Romancity.co.uk?

Romancity.co.uk is a local, independent property letting and managing agent established in Bath, United Kingdom, over 40 years ago, specialising in student lettings. Staffordhousecleaners.co.uk Review

What services does Romancity.co.uk offer?

Romancity.co.uk provides a range of property services including selling houses and flats, letting properties to professionals or students, and property management services. They also assist with HMO licensing, inspections, and regulations.

How long has Romancity.co.uk been operating?

Romancity.co.uk has been established in Bath for over 40 years, indicating extensive experience in the local property market.

Is Romancity.co.uk a reputable agent?

Based on its long history (over 40 years established), specialisation, and detailed description of services, Romancity.co.uk appears to be a reputable and professional property agent in Bath.

Does Romancity.co.uk specialise in student lettings?

Yes, Romancity.co.uk explicitly states it specialises in student lettings and claims to be the largest student letting agent in Bath.

Who owns Romancity.co.uk?

Romancity.co.uk is owned and directed by Justin and Michele Davies, who also own and run Davies & Davies Estate Agents. C-i-ltd.co.uk Review

Does Romancity.co.uk assist with HMO licensing?

Yes, the website states they can provide “invaluable assistance with HMO licensing, inspections and regulations.”

Does Romancity.co.uk have a relationship with universities?

Yes, they claim to have a “close relationship with the University and College accommodation offices” in Bath.

Are there any fees for tenants when using Romancity.co.uk?

Under the Tenant Fees Act 2019, most upfront fees for tenants are banned. Permitted fees include rent, refundable tenancy deposit (capped), refundable holding deposit (capped), and charges for default or contract variation. Specific details would be in the tenancy agreement.

How do I find properties to rent on Romancity.co.uk?

You can find properties by browsing the “Most Recent Properties” section on their website or by contacting them directly with your requirements.

Does Romancity.co.uk offer full property management for landlords?

Yes, the homepage mentions providing a range of property services for landlords looking to “maximise the rental income from your property by letting to professionals or students,” which typically includes full management options. Tlcsfloorsandingservices.co.uk Review

What are the benefits of using a family-run property business like Romancity.co.uk?

Family-run businesses often provide a more tailored and personal service, consistent contact, and direct accountability, which can be appealing to clients.

Does Romancity.co.uk handle property sales as well as lettings?

Yes, the website states they provide services for “selling your house, flat” in addition to letting and management.

How do I contact Romancity.co.uk?

While direct contact details are not explicitly listed in the provided homepage text, a professional website like theirs would typically have a contact page with phone numbers, email addresses, and office locations.

What should I do before signing a contract with Romancity.co.uk?

Always read the entire contract carefully, ask for a full breakdown of all fees, understand notice periods and termination clauses, and ensure any specific agreements are in writing.

Does Romancity.co.uk advertise on major property portals like Rightmove or Zoopla?

While not explicitly stated, it is highly common for reputable letting agents in the UK to advertise their properties on major national portals like Rightmove and Zoopla to reach a wider audience. Lucaelectrical.co.uk Review

How does Romancity.co.uk ensure compliance with property laws?

They state that their “experienced staff are fully up to date with the ever changing law and government legislation,” indicating a commitment to compliance.

What type of experience do the owners of Romancity.co.uk have?

Justin and Michele Davies, the owners, have “extensive experience and knowledge of agency having worked in the industry for over 30 years.”

Can I get an appraisal for my property from Romancity.co.uk?

Yes, as a property letting and managing agent, they would typically offer property appraisals to landlords to assess rental potential or sale value.

What are the main advantages of using a local agent like Romancity.co.uk?

Local agents like Romancity.co.uk offer deep local market knowledge, personalised service, and strong community connections, which can be beneficial for both landlords and tenants in a specific area like Bath.

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