Rizandmicamake.co.uk Review

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Based on looking at the website, Rizandmicamake.co.uk appears to be a legitimate online retailer specialising in handcrafted furniture made from reclaimed wood and FSC certified plywood. They offer a range of products including dining tables, desks, benches, and storage units, all made in their London workshop. The website highlights a strong commitment to sustainability and local production, which is certainly a positive.

Here’s an overall review summary:

  • Legitimacy: Appears legitimate.
  • Product Quality: Focuses on reclaimed wood, handmade, and includes a 5-year guarantee, suggesting high quality.
  • Sustainability: Strong emphasis on environmental responsibility (220,000kg of wood rescued, tree planting).
  • Transparency: Provides contact details, physical workshop location (East London), and founders’ names (Riz and Mica).
  • Customer Reviews: Features numerous positive customer reviews directly on the homepage, with a high overall rating of 4.9/5 from over 2,300 reviews.
  • Ethical Considerations: The business model of using reclaimed wood and ethical local manufacturing aligns well with ethical principles. The mention of “Happy Pride Month! 🌈” at the top of the page, while intended as an inclusive message, might be viewed differently by some users with specific ethical guidelines who prefer a neutral business stance.

The website provides a clear view of its offerings, processes, and values, building a good level of trust through transparency and strong customer feedback. The customisation options and local manufacturing are significant selling points. However, the promotional message regarding “Pride Month” is an aspect to note, as some might prefer a strictly commerce-focused platform without such explicit social messaging.

Here are some alternatives for ethical, non-edible products that align with principles of sustainable and responsible consumption:

  • Nkuku Homeware
    • Key Features: Handcrafted, ethically sourced homeware, often using sustainable materials like recycled glass, natural wood, and renewable fibres. Includes items like photo frames, lighting, and textiles.
    • Average Price: £20 – £200+
    • Pros: Strong ethical credentials, beautiful artisanal designs, supports fair trade practices.
    • Cons: Higher price point due to ethical sourcing and craftsmanship, limited availability of specific items.
  • House of Marley Audio Products
    • Key Features: Headphones, speakers, and turntables made from sustainable materials like bamboo, recycled aluminium, and organic cotton. Emphasis on sound quality and eco-conscious design.
    • Average Price: £50 – £300
    • Pros: Excellent sound, durable, strong commitment to sustainability and charitable giving, stylish designs.
    • Cons: Some models might be less feature-rich compared to mainstream competitors, specific material choices might not appeal to everyone.
  • Bamboo Utensils and Kitchenware
    • Key Features: Durable, lightweight, and naturally antibacterial kitchen tools, cutting boards, and storage solutions made from fast-growing bamboo.
    • Average Price: £10 – £50
    • Pros: Highly sustainable, biodegradable, gentle on non-stick cookware, affordable.
    • Cons: Requires specific care to maintain longevity (e.g., hand washing), can stain over time.
  • Ocean Plastic Recycled Home Decor
    • Key Features: Decorative items, plant pots, and small furniture pieces created from plastic waste recovered from oceans and landfills. Aims to reduce plastic pollution.
    • Average Price: £15 – £100
    • Pros: Directly addresses environmental pollution, innovative use of waste, supports recycling initiatives.
    • Cons: Aesthetic might be limited by the material, perception of plastic as less desirable by some consumers.
  • Cork Homeware
    • Key Features: Products like coasters, placemats, storage containers, and even small furniture made from cork, a renewable and biodegradable material harvested from cork oak trees.
    • Average Price: £10 – £70
    • Pros: Eco-friendly, lightweight, water-resistant, durable, naturally antimicrobial.
    • Cons: Can be susceptible to scratches or dents, aesthetic might not suit all interior styles.
  • Terracotta Garden Pottery
    • Key Features: Traditional garden pots and planters made from natural clay, offering breathability for plants and a classic, rustic aesthetic.
    • Average Price: £5 – £60
    • Pros: Natural material, excellent for plant health due to porosity, widely available and affordable.
    • Cons: Fragile and can break if dropped, heavy when filled, can be susceptible to frost damage in colder climates.
  • Recycled Glassware
    • Key Features: Drinking glasses, vases, and decorative items made from melted-down waste glass, reducing energy consumption and landfill waste.
    • Average Price: £15 – £80
    • Pros: Environmentally friendly, unique aesthetic due to slight imperfections, durable.
    • Cons: May have minor bubbles or irregularities from the recycling process, limited range of designs compared to new glass.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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Table of Contents

Rizandmicamake.co.uk Review & First Look

When you first land on Rizandmicamake.co.uk, you’re immediately greeted with a clean, well-organised interface that screams “UK craftsmanship.” The navigation is intuitive, allowing you to easily browse their extensive range of furniture by type (tables, desks, benches, storage), by room (bathroom, bedroom, dining room, garden, hallway, kitchen, office), or even by leg type (A-Frame, Box Steel, Hairpin, etc.). This multifaceted categorisation is a win for user experience, making it simple to find precisely what you’re after.

Initial Impressions and Website Layout

The website’s aesthetic is bright and modern, featuring high-quality images of their furniture. There’s a clear emphasis on the materials used, particularly “reclaimed solid wood” and “FSC certified plywood.” This immediately conveys a strong commitment to sustainability, which is a major draw for environmentally conscious consumers in the UK. The banner promoting “Happy Pride Month! 🌈” is prominently displayed, indicating the company’s stance on inclusivity, though some might find this a departure from a purely commercial focus.

Transparency and Trust Signals

One of the first things I look for when reviewing a new website is how transparent they are. Rizandmicamake.co.uk hits many of the right notes here:

  • Contact Information: A clear phone number via WhatsApp (), email (info@rizandmicamake.co.uk), and a dedicated “Contact us” page are all readily available. This is crucial for building trust.
  • Physical Presence: They proudly state they are a “UK based Manufacturer” with a “small London workshop” in “East London.” This physical grounding is a strong indicator of legitimacy.
  • Founders: The mention of “The founders: Riz and Mica” adds a personal touch, making the brand feel more authentic and less like a faceless corporation.
  • Social Proof: A substantial number of reviews are highlighted, with an impressive “4.9/5 based on 2308 reviews” and individual customer testimonials directly on the homepage. This level of social proof is excellent.

Rizandmicamake.co.uk Features

The features offered by Rizandmicamake.co.uk go beyond just selling furniture; they focus on the entire customer journey and product lifecycle, emphasising customisation, sustainability, and durability. Thruxtonracing.co.uk Review

Customisation Options

Rizandmicamake.co.uk offers significant customisation, a standout feature for bespoke furniture.

  • Size and Edges: “Our small London workshop allows us to customise your item for you, we can add uneven edges, cabling holes, engraving as well as cutting to your desired size.” This is invaluable for customers with specific space requirements or design preferences.
  • Leg Options: The ability to choose “Other leg options” and browse “BY LEG TYPE” (A-Frame, Box Steel, Hairpin, etc.) means customers can truly tailor the look of their furniture.

Sustainability and Ethical Production

The brand’s commitment to environmental and social responsibility is a core part of its identity.

  • Reclaimed Wood: “We use only reclaimed solid wood with all our panels or FSC certified plywood.” This reduces demand for new timber and minimises waste.
  • Wood Rescued: They proudly state “220,000kg of Wood Rescued,” a tangible statistic that showcases their impact. This is a significant figure, equivalent to preventing vast amounts of material from ending up in landfill. According to data from the UK’s Waste & Resources Action Programme (WRAP), diverting materials from landfill is critical for reducing greenhouse gas emissions.
  • Tree Planting Initiative: “Each and every item we sell over £12 plants a tree!” This initiative directly contributes to reforestation efforts, further offsetting their environmental footprint. This aligns with global efforts like the Trillion Tree Campaign, which aims to plant one trillion trees by 2030 to combat climate change.
  • Local Production: “Our panels are entirely built in the UK, from locally sourced timber, meaning a much lower carbon footprint than other businesses.” This contrasts sharply with companies that rely on international shipping, which generates significant emissions.
  • Ethical Labour: “We have a wonderful team who work for us, with a high proportion of female staff (manufacturing as a sector is still very behind the curve!). All receive the London Living Wage or above.” This commitment to fair wages and inclusive employment practices reflects strong ethical governance, adhering to standards promoted by organisations like the Living Wage Foundation.

Product Range and Specialisations

Their product catalogue is well-defined, focusing on core furniture pieces with variations.

  • Tables: Dining tables, console tables, coffee tables, plant stands, with options like A-Frame, Box-Steel, Extending, Garden, Hairpin, Modern Box-Leg, Round, Thicker, Trapezium, and Turned-Leg.
  • Seating: Benches (Box-Steel, Garden, Hairpin, Mitre-Join, Storage), stools, and dining chairs.
  • Desks: Bookshelf, Box Leg, Corner, Monitor-Shelf, Musician’s, Plywood, Scaffold, Sit/Stand, Thicker, and Trapezium desks. This range caters to various home office setups and professional needs. For instance, the Sit/Stand desk is a popular ergonomic choice, with studies showing that adjustable desks can reduce sedentary time by up to 50% in office workers, according to a 2018 review published in the Cochrane Database of Systematic Reviews.
  • Storage: Display units, shelving, drawers, and coat racks.

Rizandmicamake.co.uk Pros & Cons

Analysing any online business involves weighing its strengths against its weaknesses. Rizandmicamake.co.uk presents a compelling case, but like all operations, it has areas where it excels and some that might be less favourable for certain customers. Electromarket.co.uk Review

The Upsides

  • Strong Sustainability Focus: This is arguably their biggest selling point. The use of reclaimed wood and FSC certified plywood, the commitment to planting a tree for every significant purchase, and their local manufacturing process drastically reduce their environmental footprint. For consumers increasingly concerned about climate change and ethical sourcing, this is a major draw.
  • High-Quality Craftsmanship: The emphasis on handmade items from a local London workshop suggests a dedication to quality. The 5-year guarantee on workmanship further solidifies this promise, indicating confidence in the durability and longevity of their products.
  • Excellent Customer Reviews: With a 4.9/5 rating from over 2,300 reviews, it’s clear that the vast majority of their customers are highly satisfied. The specific testimonials on the homepage provide real-world examples of positive experiences regarding product quality, delivery, and customer service. Data from platforms like Trustpilot often show that businesses with over 2,000 reviews and a rating above 4.5 are generally perceived as highly trustworthy.
  • Customisation Options: The ability to custom-size items, add cabling holes, and choose different leg types offers a significant advantage, allowing customers to get furniture that perfectly fits their space and aesthetic preferences. This is a critical factor in the bespoke furniture market.
  • Local UK Manufacturing: Producing all items in East London not only reduces carbon emissions from shipping but also supports local jobs and the UK economy. This is a powerful message for consumers who prioritise buying British.
  • Transparency: Clear contact details, a physical address for their workshop, and explicit information about their founders add a layer of authenticity and trust that is often missing from purely online retailers.

The Downsides

  • Limited Product Diversity (Beyond Core Furniture): While their range of tables, desks, and benches is comprehensive, the site doesn’t offer a broader range of homeware accessories, textiles, or decorative items that some customers might look for when furnishing an entire room. This means customers might need to source these from other retailers.
  • Pricing: As handmade, reclaimed wood furniture, the prices are generally on the higher side compared to mass-produced flat-pack alternatives. For example, a dining table starting from £188.00 (on sale) might still be a significant investment for budget-conscious buyers. However, this is often reflective of the quality, ethical sourcing, and customisation.
  • Lead Times for Bespoke Items: While not explicitly stated as a ‘con’ on the homepage, custom-made furniture typically involves lead times. One customer review mentioned, “These are bespoke items so there is a lead time of a few weeks but absolutely worth the wait.” This is standard for custom pieces but could be a drawback for those needing furniture immediately.
  • Specific Social Messaging: The “Happy Pride Month! 🌈” banner at the top of the page, while signalling inclusivity, might not resonate with all segments of their potential customer base. Some consumers prefer businesses to remain neutral on social and political topics, focusing solely on their products and services. For a brand aiming for broad appeal, particularly in a diverse market, such explicit messaging can sometimes lead to unintended alienating effects, though for many, it will be seen as a positive sign of modern corporate values.

Rizandmicamake.co.uk Alternatives

When you’re looking for sustainable, well-crafted furniture or ethical home goods in the UK, Rizandmicamake.co.uk is a strong contender. However, it’s always smart to explore alternatives to ensure you’re getting the best fit for your specific needs, values, and budget. Here are some notable players in the UK market that share similar ethical or sustainable principles.

Ethical Furniture and Homeware Companies in the UK

  • FURNITURE CHOICE

    Amazon

    • Focus: Offers a wide range of furniture for living rooms, dining rooms, and bedrooms, with a focus on value and quick delivery. While not exclusively reclaimed, they do offer sustainably sourced options and aim for responsible manufacturing.
    • Key Features: Large selection, often competitive pricing, strong customer service, and prompt delivery options across the UK.
    • Ethical Stance: While not as hyper-focused on reclaimed materials as Rizandmicamake, they do emphasize durable products and work towards responsible sourcing. They might offer FSC-certified wood and other environmentally considerate materials.
    • Why Consider: If you need a broader range of furniture styles or quicker delivery, Furniture Choice provides a reliable alternative with increasing efforts in sustainability.
  • MADE.COM (while operational, they focused on sustainable options)

    • Focus: Known for direct-from-designer furniture and homeware, offering contemporary designs at more accessible prices by cutting out middlemen. They had a strong push towards sustainable materials and transparent supply chains. Note: MADE.COM went into administration, but their ethos is still relevant for alternatives.
    • Key Features: Unique designs, emphasis on direct-to-consumer model, and a growing selection of sustainably made products.
    • Ethical Stance: Previously committed to using recycled materials, FSC-certified wood, and working with factories that adhered to ethical labour standards. Their model inspired many similar brands.
    • Why Consider: If you value modern design and a brand committed to improving supply chain ethics, look for current retailers adopting similar direct-to-consumer, sustainability-focused models.
  • Loaf Ekoflow.co.uk Review

    • Focus: Specialises in comfortable, high-quality, handcrafted sofas, beds, and other furniture, often with a relaxed, lived-in aesthetic. They pride themselves on quality and longevity.
    • Key Features: Emphasis on comfort and durability, British craftsmanship, use of natural materials, and a commitment to making items that last.
    • Ethical Stance: While not primarily focused on reclaimed wood, Loaf prioritises longevity and high-quality, durable materials, which is inherently sustainable as it reduces the need for frequent replacements. They often source materials responsibly and ensure fair labour practices within their supply chain.
    • Why Consider: If your priority is extreme comfort and enduring quality, and you appreciate a more classic, relaxed British style, Loaf is a top-tier alternative.
  • Habitat (now part of Sainsbury’s)

    • Focus: Offers stylish, modern, and often colourful furniture and homeware that are accessible and functional. Habitat has a long history in UK design.
    • Key Features: Contemporary designs, wide product range from furniture to accessories, often good value for money.
    • Ethical Stance: Habitat has been increasing its range of sustainably sourced products, including FSC-certified wood and recycled materials. Their larger scale allows for impactful changes in their supply chain regarding ethical sourcing and manufacturing standards.
    • Why Consider: For those seeking modern designs and a broader product range with a strong UK retail presence, Habitat is a solid choice that is increasingly incorporating sustainable practices.
  • Cox & Cox

    • Focus: Offers distinctive, design-led furniture and homeware, often with a rustic, industrial, or contemporary farmhouse aesthetic. They curate unique pieces for stylish homes.
    • Key Features: Unique and curated designs, high-quality materials, strong emphasis on aesthetics and individuality.
    • Ethical Stance: Cox & Cox focuses on quality and durability, aiming for products that last. While not exclusively reclaimed, they often feature pieces made from natural and responsibly sourced materials, and their focus on curated, long-lasting items contributes to reduced consumption.
    • Why Consider: If you’re looking for unique, statement pieces with a strong design aesthetic and don’t mind a premium price point, Cox & Cox provides excellent, often durable, alternatives.
  • Neptune

    • Focus: Specialises in handcrafted, timeless furniture and kitchens, known for their classic British design and exceptional quality.
    • Key Features: Premium quality, traditional craftsmanship, bespoke options, and a focus on natural materials.
    • Ethical Stance: Neptune places a high value on sustainability and ethical sourcing, using responsibly managed timber and durable construction techniques. Their emphasis on longevity and classic design inherently promotes sustainability by reducing the need for replacement. They also have transparent supply chains.
    • Why Consider: For a more traditional, high-end, and exceptionally durable furniture option, Neptune offers a premium alternative with a strong commitment to lasting quality and responsible sourcing.
  • Bespoke Furniture Makers (Local)

    • Focus: This isn’t a single company but a category of local craftspeople who create custom furniture. Many of these small businesses, like Rizandmicamake, use reclaimed or sustainably sourced wood.
    • Key Features: Highly personalised service, truly unique pieces, direct communication with the artisan, often using local materials.
    • Ethical Stance: Very high, as you can often discuss material sourcing directly with the maker. Many prioritise reclaimed wood, low-impact finishes, and minimal waste. Supporting local makers also reduces transportation emissions.
    • Why Consider: If you want something truly unique, built precisely to your specifications, and you want to support local craftsmanship and minimise your carbon footprint, researching local bespoke furniture makers in your area is an excellent route. Websites like Etsy UK or local artisan directories can be a good starting point.

Rizandmicamake.co.uk Pricing

Understanding the pricing structure at Rizandmicamake.co.uk requires looking beyond the initial numbers and considering the value proposition of bespoke, reclaimed furniture. While a direct comparison to mass-produced items might make them seem pricier, the context of their offering shifts that perception. Globaltint.co.uk Review

What Influences Their Pricing?

  • Reclaimed Materials: Sourcing, cleaning, and preparing reclaimed wood often involves more labour and careful handling than simply cutting new timber. The uniqueness and character of reclaimed wood also add to its value.
  • Handcrafted Quality: Each piece is “Handmade in the UK” in their “small London workshop.” This means skilled labour, attention to detail, and a focus on quality over speed, which naturally commands a higher price than automated factory production. The 5-year guarantee also reflects this confidence in durability.
  • Customisation: The ability to customise sizes, add features like cabling holes, and choose specific leg types adds complexity to the manufacturing process, contributing to the final cost. This isn’t a simple off-the-shelf purchase.
  • Sustainability Practices: Their commitment to planting a tree for every £12+ item sold, rescuing 220,000kg of wood, and ensuring fair wages (London Living Wage or above) are ethical choices that come with operational costs, which are typically factored into pricing. Consumers who value these aspects are often willing to pay a premium.
  • Local Production: Manufacturing in the UK generally involves higher labour and operational costs compared to outsourcing to countries with lower production expenses. This supports the local economy but affects the retail price.

Example Pricing (Based on Homepage Offers)

  • FREJA: Reclaimed Trapezium Desk: From £231.20 (originally £289.00, 20% Off!)
  • VERA: Reclaimed Hairpin Dining Table: From £188.00 (originally £235.00, 20% Off!)
  • MARKUS: Reclaimed Hairpin Bench: From £75.20 (originally £94.00, 20% Off!)
  • LEON: Reclaimed Hairpin Box-Leg Dining Table: From £220.00 (originally £275.00, 20% Off!)
  • LENTL: Desk With Black Hairpin Box Legs: From £220.00 (originally £275.00, 20% Off!)
  • LUDWIG: Box-Steel Dining Table: From £231.20 (originally £289.00, 20% Off!)
  • ARJUN: Thick Industrial Solid Wood Trapezium Dining Table: From £247.20 (originally £309.00, 20% Off!)
  • NIMI: Thick Solid Wood Industrial Reclaimed Trapezium Desk: From £247.20 (originally £309.00, 20% Off!)
  • ARVID: Reclaimed Wood Storage Bench: £201.00

These prices, even with discounts, position Rizandmicamake.co.uk in the mid-to-high range for furniture. However, for genuinely handmade, sustainable, and customisable items, they represent competitive value. A study by NielsenIQ in 2022 indicated that 67% of UK consumers are willing to pay more for sustainable products, suggesting a growing market for businesses like Rizandmicamake.co.uk.

Rizandmicamake.co.uk vs. Competitors

When evaluating Rizandmicamake.co.uk against its competitors in the UK furniture market, it’s essential to segment the competition based on what they offer. Broadly, competitors fall into categories such as mass-market retailers, other bespoke furniture makers, and those with a strong but different sustainability focus.

Mass-Market Retailers (e.g., IKEA, Argos)

  • Rizandmicamake.co.uk vs. IKEA/Argos:
    • Price: IKEA and Argos generally offer significantly lower price points due to mass production, flat-pack assembly, and global supply chains. Rizandmicamake.co.uk is more expensive.
    • Materials: IKEA uses a mix of materials, including engineered wood and some solid wood, with varying sustainability claims. Argos often offers budget-friendly, pre-assembled options. Rizandmicamake.co.uk exclusively uses reclaimed solid wood or FSC certified plywood, a superior and more transparent sustainability claim.
    • Customisation: Mass-market retailers offer almost no customisation beyond standard colours or sizes. Rizandmicamake.co.uk provides extensive customisation.
    • Craftsmanship: IKEA and Argos focus on functional, often disposable furniture. Rizandmicamake.co.uk offers handcrafted, durable pieces with a 5-year guarantee, designed to last.
    • Sustainability: While IKEA has made strides in sustainable sourcing and energy efficiency, Rizandmicamake.co.uk’s model of reclaiming wood and local manufacturing inherently creates a much lower carbon footprint per item. Data from the Ellen MacArthur Foundation highlights that circular economy models, like using reclaimed materials, can reduce demand for virgin resources by 70%.
    • Delivery/Lead Time: Mass retailers offer immediate pickup or quick delivery. Rizandmicamake.co.uk will have lead times for bespoke items, typically a few weeks.

Other Bespoke/Handmade Furniture Makers (e.g., Etsy UK artisans, local workshops)

  • Rizandmicamake.co.uk vs. Independent Artisans:
    • Pricing: Often comparable, as both involve skilled labour and custom work. Pricing can vary widely based on individual artisan’s rates and material costs.
    • Materials: Many independent artisans also use reclaimed or sustainably sourced wood. Rizandmicamake.co.uk clearly states their commitment and impact (e.g., “220,000kg of Wood Rescued”), which provides more quantifiable data.
    • Transparency/Trust: Smaller artisans might have less public review data. Rizandmicamake.co.uk benefits from a professional website, clear company information, and thousands of public reviews, lending a higher perceived level of corporate legitimacy and trust.
    • Scale of Operation: Rizandmicamake.co.uk, while a “small London workshop,” likely has a more streamlined ordering process and potentially better capacity than a single artisan, allowing for consistent lead times and customer service.
    • Marketing/Brand: Rizandmicamake.co.uk has a strong, consistent brand identity and online presence, making it easier for customers to discover and trust them compared to searching for individual, less-known craftspeople.

Sustainable & Eco-Friendly Furniture Brands (e.g., Furniture companies focused on FSC, recycled materials, ethical supply chains)

  • Rizandmicamake.co.uk vs. Other Eco-Brands:
    • Sustainability Model: Many eco-brands focus on FSC-certified wood, recycled content, or low-VOC finishes. Rizandmicamake.co.uk’s core is reclaimed wood, which takes environmental benefits a step further by diverting waste, rather than just sourcing new, albeit certified, materials. The tree-planting initiative also sets them apart.
    • Local Production: Rizandmicamake.co.uk’s “Made in the UK” and local sourcing is a strong differentiator in terms of carbon footprint. Many other eco-brands might still manufacture internationally, even if using sustainable materials.
    • Aesthetics: Rizandmicamake.co.uk has a distinct industrial-reclaimed aesthetic. Other eco-brands might offer a wider variety of styles (e.g., Scandinavian, minimalist, traditional) while maintaining sustainability principles.
    • Market Position: Rizandmicamake.co.uk positions itself as a bespoke, handcrafted specialist. Other eco-brands might be larger, offering a wider range of products, but potentially less customisation.

In summary, Rizandmicamake.co.uk carves out a strong niche by combining genuine sustainability (reclaimed wood, local production, tree planting) with high-quality, customisable, handcrafted furniture. While it won’t compete on price with mass-market players, its value proposition for conscious consumers seeking unique, durable, and ethically made items is compelling.

How to Order from Rizandmicamake.co.uk

Navigating the ordering process on Rizandmicamake.co.uk is straightforward, designed to be intuitive whether you’re a seasoned online shopper or new to custom furniture. They’ve laid out clear paths to find what you need and guide you through the purchase.

Step-by-Step Ordering Process

  1. Browse the Catalogue: Start by exploring their extensive product categories. You can browse by:
  2. Select Your Product and Customisations: Once you’ve found an item you like, click on it to view the product page. Here, you’ll find:
    • Detailed descriptions: Information about materials, dimensions, and unique features.
    • Customisation options: For many items, you can select specific sizes, finishes, or leg types using dropdown menus or input fields. For instance, the “Customisation” link (https://rizandmicamake.co.uk/products/table-desk-customisation) explicitly allows for resizing, uneven edges, desk holes, and engraving.
    • Customer reviews: Read reviews specific to that product to get a better sense of other buyers’ experiences.
  3. Add to Cart: After configuring your item, click “Add to Cart.” You can continue shopping or proceed to checkout.
  4. Review Cart and Checkout: Go to your “Cart” (https://rizandmicamake.co.uk/cart) to review your selected items. Double-check quantities, customisations, and prices.
  5. Provide Shipping and Payment Details: Click “Checkout” (https://rizandmicamake.co.uk/cart). You’ll be prompted to enter:
    • Contact Information: Email or phone number.
    • Shipping Address: Ensure this is accurate, especially since they offer “Free Mainland UK Delivery.”
    • Payment Method: The website accepts standard payment options, though specific details on payment gateways are usually presented at this stage (e.g., credit/debit card, PayPal, etc.).
  6. Confirm Order: Review all details one final time before confirming your purchase. You’ll likely receive an order confirmation email shortly after.

Key Considerations During Ordering

  • Lead Times: While “Free Mainland UK Delivery (mostly 1 week)” is advertised, custom items might have longer lead times. A customer review noted, “These are bespoke items so there is a lead time of a few weeks.” It’s wise to check product-specific lead times on the FAQ or product pages if time is critical.
  • Delivery Information: They specify “Free Mainland UK Delivery,” which is a significant saving, especially for large furniture items. Make sure your location falls within this area.
  • FAQs: Before ordering, especially for custom items or specific finishes, it’s highly recommended to check their FAQ’s page. It covers common queries regarding delivery, finishes, and lead times.

The overall process is streamlined and professional, reflecting a well-managed e-commerce platform. Sseenergysolutions.co.uk Review

How to Cancel Rizandmicamake.co.uk Orders or Subscriptions

While Rizandmicamake.co.uk doesn’t appear to offer a subscription service (they sell bespoke furniture, not recurring products), understanding their cancellation policy for orders is crucial. Given they produce custom, handmade items, their cancellation process is likely to differ from off-the-shelf retailers.

General Cancellation Policy for Custom/Bespoke Orders

For businesses like Rizandmicamake.co.uk that produce items to order, cancelling after a certain point can be complex, as materials might have been purchased or production started. Typically, such businesses operate under these general principles:

  1. Early Cancellation: If you need to cancel an order very soon after placing it (e.g., within 24-48 hours), you might be able to do so with a full refund. This is because production may not have commenced, or materials may not have been specifically allocated.
  2. Mid-Production Cancellation: If you cancel after production has begun but before completion, there might be a cancellation fee to cover material costs and labour incurred up to that point. The amount of refund (if any) would depend on how far along the item is in its manufacturing process.
  3. Completed Order Cancellation: Once an item is completed or dispatched, it becomes much harder to cancel. At this stage, it would typically fall under their returns policy (if they have one for non-faulty custom items), which may involve restocking fees or not allow returns for custom goods.

Steps to Attempt an Order Cancellation

As there isn’t a dedicated “cancel order” button on their website, the most effective method is direct communication:

  1. Contact Immediately: If you wish to cancel an order, contact Rizandmicamake.co.uk as soon as possible. The sooner you reach out, the higher the chance of a favourable outcome.
  2. Use Provided Contact Channels:
    • Email: Send an email to info@rizandmicamake.co.uk. Clearly state your order number, the date of purchase, the items you wish to cancel, and the reason for cancellation. Request confirmation of the cancellation and any associated refund or fees.
    • WhatsApp: Use the provided WhatsApp number ✆ (+447552796584) for potentially quicker communication. Again, include all order details.
    • Contact Form: Fill out the contact form on their Contact Us page.
  3. Review Terms and Conditions/FAQs: Before contacting them, check their FAQ’s page. While it details delivery and finishes, it might also contain explicit information about their cancellation or returns policy for custom items. Look for sections on “Returns” or “Faulty Items” as this might hint at their stance on non-faulty cancellations. Generally, bespoke items are often excluded from standard distance selling regulations for returns unless they are faulty or not as described.

No Subscription Service

Based on the website’s offerings and the nature of their products (furniture), Rizandmicamake.co.uk does not appear to operate on a subscription model. Therefore, there are no “subscriptions” to cancel or “free trials” to end. Their business is a direct-to-consumer model for one-off furniture purchases. If any user encounters a subscription prompt, it might be an external service or a misunderstanding of a payment plan option. In such rare cases, direct contact with their customer service would be the only way to clarify and manage it.

Rizandmicamake.co.uk Warranty and Returns

Understanding the warranty and returns policy of a furniture company, especially one dealing with handcrafted and custom items, is paramount. Rizandmicamake.co.uk has a clear stance on this, reflecting their confidence in their products and their commitment to customer satisfaction. Mjquinn.co.uk Review

Warranty Policy

Rizandmicamake.co.uk explicitly offers a “5-Year Guarantee On Workmanship.” This is a significant indicator of quality and durability for several reasons:

  • Confidence in Craftsmanship: A long-term guarantee signals that the company stands behind the quality of their manufacturing process and the skill of their artisans. They expect their furniture to last.
  • Material Durability: While the guarantee is on workmanship, it implicitly speaks to the suitability and resilience of the reclaimed wood and steel components they use. Furniture made from reclaimed wood, when properly treated and constructed, can be exceptionally durable.
  • Peace of Mind for Customers: Knowing that a significant investment like furniture is protected for five years against manufacturing defects provides considerable peace of mind to buyers. This exceeds the standard 12-month warranties often seen with mass-produced items.

Returns Policy

For returns, the policy for custom or handmade goods often differs from off-the-shelf products. While the homepage doesn’t provide a direct link to a comprehensive returns policy, it mentions “FAQ’s, which covers our delivery, finishes, lead time and other common queries.” A typical returns policy for such businesses would generally involve:

  1. Damaged or Faulty Items: If an item arrives damaged or develops a fault due to manufacturing issues within the warranty period, Rizandmicamake.co.uk would be obligated to repair, replace, or refund the item. This is standard consumer law in the UK under the Consumer Rights Act 2015, which states goods must be of satisfactory quality, fit for purpose, and as described. The 5-year guarantee clearly supports this.
  2. Change of Mind for Non-Custom Items: For standard, non-customised items (if any are offered), UK distance selling regulations typically allow a 14-day cooling-off period where a customer can return an item for any reason, usually at their own cost.
  3. Change of Mind for Custom/Bespoke Items: This is where it gets trickier. Custom-made items are often exempt from the standard 14-day ‘change of mind’ return rights under UK law (Consumer Contracts Regulations 2013, Section 28, Exception (b) – “Goods made to the consumer’s specifications or clearly personalised”). Therefore, if you order a custom-sized desk or a table with specific engravings and then change your mind, Rizandmicamake.co.uk might not be legally obliged to accept a return unless it’s faulty. It is crucial to check their specific terms on the FAQ or contact them directly before ordering if you have concerns about returns for custom items.
  4. Process for Returns: If a return is accepted (e.g., for a faulty item), the process would typically involve:
    • Contacting customer service (info@rizandmicamake.co.uk or WhatsApp) to report the issue.
    • Providing photographic evidence of damage or fault.
    • Following their instructions for return shipping or collection.

In summary, the 5-year workmanship guarantee is a strong point for Rizandmicamake.co.uk, indicating confidence in their product’s longevity. For non-faulty returns, especially for custom items, customers should always consult their detailed FAQs or contact customer service prior to purchase to understand their specific policy.


FAQ

What type of products does Rizandmicamake.co.uk sell?

Rizandmicamake.co.uk sells handcrafted furniture, primarily made from reclaimed solid wood and FSC certified plywood. Their product range includes dining tables, small tables, benches, stools, chairs, various types of desks, and storage solutions like display units and shelving.

Is Rizandmicamake.co.uk a legitimate company?

Yes, based on the website’s transparency, presence of contact details (email, WhatsApp, physical workshop address in London), founders’ names, and thousands of positive customer reviews, Rizandmicamake.co.uk appears to be a legitimate and established UK-based furniture manufacturer. Studio.co.uk Review

Where is Rizandmicamake.co.uk furniture manufactured?

All Rizandmicamake.co.uk furniture is handmade in their small London workshop, using locally sourced reclaimed timber and FSC certified plywood.

Does Rizandmicamake.co.uk use sustainable materials?

Yes, sustainability is a core mission. They use only reclaimed solid wood or FSC certified plywood, rescued 220,000kg of wood, and plant a tree for every item sold over £12.

What is the lead time for Rizandmicamake.co.uk orders?

The website states “Free Mainland UK Delivery (mostly 1 week)”, however, for bespoke or custom items, customer reviews suggest there can be a lead time of “a few weeks” as items are handmade to order.

Does Rizandmicamake.co.uk offer customisation?

Yes, they offer significant customisation options, including cutting items to desired sizes, adding uneven edges, cabling holes, engraving, and a wide choice of leg types.

What is the warranty on Rizandmicamake.co.uk furniture?

Rizandmicamake.co.uk offers a “5-Year Guarantee On Workmanship,” indicating their confidence in the durability and quality of their handmade products. Source4b.co.uk Review

How are customer reviews for Rizandmicamake.co.uk?

Customer reviews are overwhelmingly positive, with a 4.9/5 rating based on over 2,300 reviews. Many testimonials praise the quality, customisation, delivery, and customer service.

Does Rizandmicamake.co.uk offer free delivery?

Yes, they offer “Free Mainland UK Delivery” for their furniture orders.

Can I visit the Rizandmicamake.co.uk workshop?

The website mentions having a “small London workshop” in East London, but it doesn’t explicitly state whether it is open to the public for visits. It’s best to contact them directly to inquire about showroom or workshop visits.

How do I contact Rizandmicamake.co.uk customer service?

You can contact them via email at info@rizandmicamake.co.uk, through their WhatsApp number (✆ +447552796584), or by using the contact form on their website’s “Contact Us” page.

What payment methods does Rizandmicamake.co.uk accept?

The website doesn’t explicitly list all accepted payment methods on the homepage, but during the checkout process, standard options like credit/debit cards and potentially PayPal are usually available. Awmwindowsanddoors.co.uk Review

Are Rizandmicamake.co.uk products flat-pack or pre-assembled?

Their products are handmade, and while some assembly might be required for attaching legs (as suggested by reviews mentioning “easy to erect” or “easy to put together”), they are not typical flat-pack items from large retailers.

Do they sell accessories or only large furniture?

Rizandmicamake.co.uk primarily focuses on larger furniture pieces like tables, desks, benches, and storage units. They also offer smaller items like plant stands and individual stools.

How does Rizandmicamake.co.uk contribute to sustainability?

They contribute by using reclaimed wood, planting a tree for each item sold over £12, ensuring local UK production to reduce carbon footprint, and maintaining ethical labour practices with London Living Wage or above.

What is FSC certified plywood?

FSC (Forest Stewardship Council) certified plywood means the wood used comes from responsibly managed forests that provide environmental, social, and economic benefits. It’s a standard for sustainable forestry.

Can I return a custom-made item to Rizandmicamake.co.uk if I change my mind?

For custom-made items, standard UK consumer law often exempts businesses from accepting ‘change of mind’ returns unless the item is faulty or not as described. You should check their specific FAQ or contact them directly regarding their policy on non-faulty custom returns before purchasing. Milesmorgantravel.co.uk Review

Does Rizandmicamake.co.uk have sales or discounts?

Yes, the website features a “Sale now on!” banner and a dedicated “Sale” section where discounted items are listed, often with a 20% off.

What kind of wood finishes does Rizandmicamake.co.uk use?

They state their panels are “finished with gorgeous hardwax oil” and also offer a “Finish Refresh Kit – Hardwax Oil” for purchase, indicating a commitment to durable and maintainable finishes.

Are there any concerns about Rizandmicamake.co.uk’s ethical stance?

While the company demonstrates strong ethical practices in sustainability and labour, the “Happy Pride Month! 🌈” banner on the homepage, while promoting inclusivity, might be viewed differently by consumers who prefer a purely commercial focus from businesses.



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