Ps4b.co.uk Review

Based on checking the website Ps4b.co.uk, it appears to be a legitimate and reliable IT support service based in Coventry, serving the Midlands. The company, Prime Solutions 4 Business (PS4B), has a long-standing presence, operating for almost 20 years, which adds a significant layer of credibility. Their services are clearly outlined, focusing on essential IT needs for businesses.

Here’s an overall review summary:

• Legitimacy: Appears legitimate.
• Company Age: Established for almost 20 years, indicating stability and experience.
• Services Offered: Comprehensive IT support, including network design, help desk, installation, spam/anti-virus solutions, data backup, and server management.
• Contact Information: Clearly provides a physical address, phone number, and email.
• Team Qualification: States a “Fully Qualified and Certified Team.”
• Support Types: Offers both remote and in-person support.
• Ethical Standing (Islamic Perspective): From the information available, PS4B.co.uk appears to offer standard, permissible IT services that do not inherently involve any forbidden categories such as riba, gambling, or immoral content. It aligns with ethical business practices.

Ps4b.co.uk presents itself as a dedicated IT support provider. Their long history of service, coupled with a clear articulation of their offerings and accessible contact details, suggests a professional operation. They focus on practical solutions like protecting data, ensuring network efficiency, and providing responsive technical assistance, which are fundamental to modern business operations. The website also highlights community involvement through sponsorships and charity work, further solidifying its perceived integrity.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for IT Support & Business Solutions

When seeking reliable and ethical IT support or business solutions, several established providers offer excellent services. These alternatives focus on critical business infrastructure, cybersecurity, and operational efficiency, all while maintaining ethical standards.

1. Bytes Technology Group

   

   • Key Features: Enterprise software, cloud services, managed IT, cybersecurity solutions.
   • Average Price: Varies significantly based on service complexity and scale.
   • Pros: Large, well-established UK-based company; extensive portfolio of services; strong partnerships with major tech vendors.
   • Cons: Primarily caters to larger enterprises, smaller businesses might find it less tailored.

2. CGI UK

   • Key Features: IT consulting, systems integration, managed IT services, business process services.
   • Average Price: Project-based, competitive for enterprise solutions.
   • Pros: Global presence with strong UK operations; expertise in complex IT transformations; focus on public and private sector.
   • Cons: Can be slow to adapt to very niche business needs due to its size.

3. Version 1

   • Key Features: Cloud transformation, managed services, digital transformation, data analytics, consulting.
   • Average Price: Tailored per client, competitive for mid-market to enterprise.
   • Pros: Award-winning Microsoft and Oracle partner; strong customer satisfaction focus; expertise in various industries.
   • Cons: Less focus on very small business IT needs.

4. KCOM

   • Key Features: Connectivity, cloud, voice, and managed IT services.
   • Average Price: Package-based for connectivity, bespoke for IT.
   • Pros: Strong regional presence in some parts of the UK; reliable network infrastructure; comprehensive bundled services.
   • Cons: Coverage might be more localised; less international reach than some competitors.

5. Pulsant

   • Key Features: Colocation, cloud hosting, managed networks, cybersecurity, professional services.
   • Average Price: Depends on data centre and cloud usage.
   • Pros: Robust data centre infrastructure; high levels of security and compliance; good for businesses needing secure hosting.
   • Cons: More infrastructure-focused, might require additional partners for broader IT support.

6. Daisy Communications

   • Key Features: Unified communications, broadband, mobile, cloud, IT services.
   • Average Price: Varies by communication and IT package.
   • Pros: Broad range of communication and IT services; good for businesses looking for a single provider; strong small-to-medium business focus.
   • Cons: Service quality can vary regionally based on local engineers.

7. Stone Group

   • Key Features: IT hardware, software, managed services, lifecycle services, cybersecurity.
   • Average Price: Competitive for hardware and managed services.
   • Pros: Strong focus on education and public sector; comprehensive lifecycle management for IT assets; UK manufacturing base for devices.
   • Cons: Less diversified into complex digital transformation projects compared to pure IT consultancies.

Ps4b.co.uk Review & First Look

When conducting an initial review of Ps4b.co.uk, the website immediately presents itself as a professional and established entity in the IT support sector. The clean, functional design, coupled with clear service descriptions, provides a sense of trustworthiness. The prominent display of “Remote Support Prime Solutions 4 Business” and “Quality, Reliable and Responsive IT Support” sets a strong expectation for service quality from the outset.

Initial Impressions and User Experience

The Ps4b.co.uk website offers a straightforward and uncluttered user experience. Navigating the site is intuitive, with key information easily accessible from the homepage. This includes a clear overview of their services, contact details, and a brief history of their operations. The design prioritises functionality over flashy aesthetics, which is often a hallmark of business-to-business (B2B) service providers.

• Clear Value Proposition: The headline immediately communicates their core offering: IT support for businesses.
• Easy Navigation: Menus are logical, guiding users to “Our Services,” “Contact Us,” and “Request a Quote.”
• Professional Aesthetic: The colour scheme and layout are professional, suggesting reliability.
• Responsive Design: The site appears to be responsive, adapting well to different screen sizes, which is crucial for modern web presence.
• Absence of Distractions: No pop-ups or overwhelming animations distract from the core message, allowing visitors to quickly find the information they need.

Company History and Credibility

One of the most compelling aspects of Ps4b.co.uk is its stated longevity. The website proudly claims “Serving Coventry and the Midlands for Almost 20 Years,” a significant milestone in the technology sector. This long history speaks volumes about their stability, adaptability, and ability to consistently deliver services that meet client needs.

• Two Decades of Service: Being in business for nearly 20 years implies a strong track record and client retention.
• Geographic Focus: Clearly defines its service area as “Coventry and the Midlands,” indicating a localised expertise and commitment.
• Experience in the Field: Such a long tenure suggests deep experience in handling a wide array of IT issues, from legacy systems to emerging technologies.
• Community Engagement: Mentions like “PS4B sponsors Sunday league junior football club” and “Coventry IT firm makes special foodbank delivery” enhance their reputation as a responsible local business, building trust beyond mere technical competence.

Transparency and Contact Information

Transparency is a cornerstone of trust, especially for service-based businesses. Ps4b.co.uk excels in this area by providing comprehensive contact information directly on its homepage. This includes a physical address, phone number, and email, making it easy for potential clients to reach out.

• Physical Address: “4 Edison Buildings, Electric Wharf, Coventry, West Midlands, CV1 4JA” offers tangible proof of their physical presence.
• Direct Phone Line: “024 7622 4040” provides an immediate channel for communication.
• Dedicated Email: “[email protected]” allows for written enquiries and record-keeping.
• Contact Form: A “Send us a message” link leads to a contact form, providing another convenient method for interaction.
• Social Proof Indicators: While not heavily reliant on social media, the news snippets about sponsorships offer a form of real-world social proof.

Ps4b.co.uk Pros & Cons

Analysing Ps4b.co.uk reveals several strengths that position it as a reliable IT support provider, alongside some areas where it could potentially enhance its online presence. Understanding these aspects is crucial for businesses evaluating their services. Prestigechauffeurs.co.uk Review

Key Advantages of Ps4b.co.uk

Ps4b.co.uk brings several compelling benefits to the table, particularly for businesses within its service region. These advantages contribute significantly to its perceived reliability and trustworthiness.

• Established Track Record: The “almost 20 years” in service is a monumental plus. In the dynamic IT landscape, this longevity signals stability, resilience, and a deep understanding of business needs over time. A company that has survived and thrived for two decades has likely built robust processes and strong client relationships.
  • Data Point: According to Statista, approximately 30% of UK businesses fail within their first five years. Ps4b.co.uk’s near two-decade presence far surpasses this, indicating strong foundational health.
• Comprehensive Service Offering: Ps4b.co.uk covers a wide array of essential IT services, from initial network design to ongoing support and security. This breadth means businesses can often consolidate their IT needs with a single provider, simplifying management.
  • Services include: Network Design, Help Desk Support, Installation (hardware, software, cabling), Spam/Anti-virus, Off-site Backup, and Server management.
• Localised Expertise and Support: Focusing on “Coventry and the Midlands” allows Ps4b.co.uk to offer highly responsive, potentially in-person support. Local providers often have a better understanding of regional infrastructure challenges and can provide faster on-site assistance when remote solutions aren’t sufficient.
  • Benefit: Reduced travel times for engineers, faster problem resolution, and a more personal relationship with clients.
• Clear Communication and Transparency: The website is clear about its services, location, and contact methods. This transparency builds trust and makes it easy for potential clients to perform their due diligence.
  • Example: Prominent display of office address, phone number, and email.
• Focus on Business Continuity: Services like “Back up” and “Spam/Anti-virus” directly address critical business needs: protecting data and maintaining operational uptime. This proactive approach helps businesses mitigate risks.
  • Statistic: IBM reports that the average cost of a data breach in the UK was £3.4 million in 2023, highlighting the importance of robust backup and security.

Potential Areas for Improvement

While Ps4b.co.uk demonstrates strong fundamental qualities, there are areas where its online presentation and informational depth could be enhanced to further attract and reassure potential clients.

• Lack of Client Testimonials or Case Studies: While the company boasts a long history, the absence of public testimonials, client logos, or detailed case studies on the website is a missed opportunity. Potential clients often seek social proof of successful engagements.
  • Suggestion: Adding a dedicated “Testimonials” or “Case Studies” section could significantly boost credibility.
• Limited Online Content (Blog/Resources): The “Keep Up To Date with PS4B” section currently shows news snippets, but a more robust blog with articles on IT best practices, cybersecurity tips, or technology trends would position them as thought leaders.
  • Benefit: Improves SEO, provides value to visitors, and demonstrates ongoing expertise.
• Absence of Defined Service Level Agreements (SLAs): While they promise “rapid response” and “quick resolution,” specific details on SLAs (e.g., guaranteed response times, resolution targets) are not publicly available on the website. This information is crucial for businesses evaluating support reliability.
  • Recommendation: A dedicated page or section outlining general SLA commitments would be beneficial.
• No Public Pricing Structure: Understandably, IT services are often bespoke, but providing even a general pricing guide, package tiers, or examples of service costs could help potential clients budget and understand the value proposition.
  • Impact: Forces potential clients to “Request a Quote” without any initial cost context, which can be a barrier for some.
• Limited Digital Interactivity: Beyond a contact form, there are no immediate interactive tools like a live chat, a knowledge base, or an FAQ section directly on the services page.
  • Enhancement: Implementing a live chat could offer immediate answers to common pre-sales questions.

Ps4b.co.uk Services Deep Dive

Ps4b.co.uk offers a comprehensive suite of IT services designed to support businesses, ensuring their operations run smoothly and securely. Their approach seems to be one of providing end-to-end solutions, from foundational infrastructure to ongoing maintenance and security.

Network Design

The foundation of any robust IT infrastructure is a well-designed network. Ps4b.co.uk highlights its experienced team’s ability to “design the most appropriate solution to suit your business.” This service is critical for businesses looking to scale, improve efficiency, or simply establish a reliable backbone for their digital operations.

• Key Aspects:
  • Scalability: Designing networks that can grow with the business, accommodating increased users, data, and applications.
  • Performance: Optimising network speed and reliability to ensure seamless data flow and application performance.
  • Security Integration: Building security measures directly into the network architecture rather than as an afterthought.
  • Cost-Effectiveness: Proposing solutions that meet business needs without unnecessary expenditure.
  • Future-Proofing: Advising on technologies that will remain relevant and support future innovations.

Help Desk Support

When IT issues arise, quick and effective resolution is paramount. Ps4b.co.uk emphasises “rapid response” to ensure “a quick resolution to any issues you may be facing.” This highlights their commitment to minimising downtime and disruption. Landjformalhireltd.co.uk Review

• Support Channels: Likely includes phone, email, and potentially remote access tools.
• Issue Scope: Addresses hardware failures, software problems, connectivity issues, and user-specific queries.
• Remote Assistance: Their “Remote Support” link (linking to TeamViewer) indicates a strong capability for diagnosing and resolving issues without an on-site visit.
• Proactive Monitoring: While not explicitly stated, comprehensive help desk services often involve proactive monitoring to identify and resolve issues before they escalate.

Installation & Configuration

Beyond design, the physical implementation and configuration of IT systems are crucial. Ps4b.co.uk provides “Professional installation of PC hardware, software and cabling,” ensuring that all components are set up correctly and integrated seamlessly.

• Hardware Installation: Setting up new desktops, laptops, servers, printers, and networking equipment.
• Software Deployment: Installing and configuring operating systems, business applications, and specialised software.
• Cabling Solutions: Ensuring structured cabling for optimal network performance and reliability, avoiding common pitfalls of poor wiring.
• Peripheral Integration: Connecting and configuring various peripherals to ensure they function correctly within the network.
• System Testing: Thorough testing post-installation to confirm full functionality and compatibility.

Spam/Anti-virus & Cybersecurity

In today’s digital landscape, cybersecurity is no longer optional. Ps4b.co.uk offers solutions to “Reduce the risks of disruption to your business with SPAM and Anti virus software.” This indicates a focus on foundational cyber hygiene.

• Email Security: Implementing anti-spam filters to protect inboxes from malicious or unwanted emails.
• Endpoint Protection: Deploying anti-virus and anti-malware software on all devices to guard against viruses, ransomware, and other threats.
• Threat Detection: Utilising tools to detect and quarantine suspicious activities.
• Updates and Patching: Ensuring security software and operating systems are regularly updated to protect against the latest vulnerabilities.
• User Training (Implied): While not listed, effective cybersecurity often involves advising clients on best practices to avoid common cyber threats like phishing.

Backup Solutions

Data is often considered the lifeblood of a business. Ps4b.co.uk’s offering to “Protect your business from loss of data and files with a robust off site back-up solution” is a critical service for business continuity.

• Off-site Backup: Storing data remotely ensures that even if a local disaster (fire, flood, theft) occurs, data remains safe and recoverable.
• Automated Backups: Implementing scheduled, automated backups to minimise human error and ensure consistency.
• Disaster Recovery Planning: Assisting businesses in developing plans to recover data and resume operations swiftly after an incident.
• Data Integrity Checks: Regularly verifying the integrity of backed-up data to ensure it is usable when needed.
• Compliance: Helping businesses meet regulatory requirements for data retention and protection.

Server Management

Servers are often the central hub for business data and applications. Ps4b.co.uk suggests “Use a small business server at the centre of your network for improved efficiency,” indicating expertise in managing these critical assets.

• Server Installation & Configuration: Setting up new physical or virtual servers.
• Performance Monitoring: Regularly monitoring server health, performance, and resource utilisation.
• Updates & Maintenance: Applying necessary patches, security updates, and performing routine maintenance.
• Troubleshooting: Diagnosing and resolving server-related issues, such as crashes, slowdowns, or connectivity problems.
• Virtualisation: Assisting with the implementation and management of virtual servers to optimise hardware usage.

Ps4b.co.uk Alternatives

When considering IT support, it’s wise to explore a range of providers to ensure the best fit for your specific business needs, budget, and ethical considerations. While Ps4b.co.uk offers excellent local service, a broader look at the market reveals many highly reputable and ethical alternatives, particularly for those who might need broader coverage or specialised services. Dr-tree.co.uk Review

Global IT Service Providers

These large-scale providers offer extensive resources and expertise, often catering to enterprises but increasingly providing services for mid-market businesses.

• Accenture: A global professional services company with leading capabilities in digital, cloud, and security. Accenture offers strategy and consulting, interactive, technology, and operations services. They are known for large-scale digital transformations and complex system integrations.
  • Pros: Immense expertise across all industries, global reach, cutting-edge technology solutions.
  • Cons: Often best suited for very large projects and budgets.
• Capgemini: A global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini provides consulting, technology, and outsourcing services.
  • Pros: Strong focus on digital and cloud services, deep industry-specific knowledge, good for large-scale change.
  • Cons: Can be more expensive for smaller engagements.
• Deloitte (Consulting): While primarily known for auditing, Deloitte also has a massive consulting arm that provides IT strategy, implementation, and managed services. Their strength lies in connecting IT strategy with overall business objectives.
  • Pros: Strategic insights, strong industry connections, comprehensive business and technology integration.
  • Cons: High cost, more geared towards strategic advice rather than hands-on IT support for small businesses.

UK-Based Managed Service Providers (MSPs)

These providers are typically mid-sized to large UK companies specialising in managed IT services, offering comprehensive support, often with a focus on specific technologies or industries.

• IT Lab (Content+Cloud): One of the UK’s leading Microsoft Gold Partners, IT Lab (now part of Content+Cloud) provides managed IT services, cloud solutions, and digital transformation. They are excellent for businesses heavily invested in the Microsoft ecosystem.
  • Pros: Deep Microsoft expertise, strong focus on cloud adoption (Azure, M365), good for mid-market businesses.
  • Cons: Might be less flexible for non-Microsoft environments.
• Air-IT: A multi-award-winning managed service provider based in the Midlands, offering IT support, managed cybersecurity, and cloud solutions. They have a strong reputation for customer service and proactive management.
  • Pros: Strong regional presence, excellent customer reviews, comprehensive security offerings.
  • Cons: Less known outside of their primary service areas.
• Misco: While primarily a hardware reseller, Misco also offers IT services including network setup, managed services, and cybersecurity. They can be a good option for businesses looking for a single vendor for hardware and basic services.
  • Pros: Convenience of hardware and service from one source, competitive pricing on equipment.
  • Cons: IT services might be less specialised compared to pure MSPs.

Specialised IT Consultants

For businesses with very specific needs, engaging a niche IT consultant can be highly effective.

• Cybersecurity Consultants: Companies like CybSafe or NCC Group specialise purely in cybersecurity audits, penetration testing, and security policy development. If your primary concern is digital defence, a dedicated expert is invaluable.
  • Pros: Deep expertise in one critical area, up-to-date with the latest threats.
  • Cons: Only cover security, not broader IT support.
• Cloud Migration Specialists: Firms focusing exclusively on migrating businesses to cloud platforms like AWS, Azure, or Google Cloud. For instance, Claranet specialises in managed cloud services and connectivity.
  • Pros: Optimised and efficient cloud adoption, reduced long-term costs.
  • Cons: Specific to cloud, not general IT support.

Ps4b.co.uk Pricing and Engagement Model

While Ps4b.co.uk does not explicitly publish its pricing on its website, which is a common practice for B2B IT service providers offering bespoke solutions, the typical engagement model for such companies often involves a consultative approach to determine costs. Thepulsegroup.co.uk Review

How IT Support Pricing Works Generally

Most IT support companies, especially those catering to businesses, tailor their services and, consequently, their pricing based on several factors. This makes a fixed, publicly available price list challenging, as each client’s needs are unique.

• Factors Influencing Price:

  • Number of Users/Endpoints: The more employees or devices requiring support, the higher the cost.
  • Scope of Services: Basic help desk support will be less expensive than comprehensive managed services that include network design, proactive monitoring, and cybersecurity.
  • On-site vs. Remote Support: The frequency and necessity of on-site visits can impact pricing.
  • Service Level Agreements (SLAs): Tighter SLAs (e.g., 1-hour response time for critical issues) typically command higher fees.
  • Infrastructure Complexity: Businesses with complex networks, multiple servers, or specialised software may require more intensive support.
  • Contract Length: Longer contracts might offer better rates.

• Common Pricing Models:

  • Per-User Model: A fixed monthly fee per employee, covering all their devices. (e.g., £X per user/month). This is predictable and easy to budget for.
  • Per-Device Model: A fixed monthly fee per device (desktop, laptop, server, network device). Often used for smaller businesses or specific hardware support.
  • Tiered Packages: Offering different levels of service (e.g., “Basic,” “Standard,” “Premium”), each with a defined set of inclusions and price points.
  • Hourly Rate (Ad-Hoc): For one-off projects or emergency support without a contract. This can be expensive for ongoing needs.
  • Fixed Project Price: For specific projects like network installations or server migrations.

Requesting a Quote from Ps4b.co.uk

The website clearly directs users to “Request a Quote” or “Ask a Question.” This implies a consultative sales process where the PS4B team will engage with potential clients to understand their specific requirements before providing a tailored proposal.

• Process: Patsyclare.co.uk Review

  1. Initial Enquiry: Clients typically fill out a contact form or call the provided number.
  2. Needs Assessment: PS4B would likely conduct a discovery call or meeting to understand the client’s current IT infrastructure, pain points, business goals, and budget.
  3. Proposal Generation: Based on the assessment, PS4B would prepare a detailed proposal outlining the recommended services, proposed solutions, and associated costs.
  4. Negotiation & Agreement: Discussions would ensue to finalise the scope and terms before a contract is signed.

• What to Expect in a Quote: A comprehensive quote from a reputable IT service provider usually includes:

  • A clear breakdown of services included.
  • Any exclusions.
  • Proposed service level agreements (SLAs).
  • Payment terms.
  • Contract duration.
  • Onboarding process details.

While the lack of upfront pricing might seem like a con to some, it’s standard for bespoke B2B services and allows for solutions that are truly tailored to a business’s unique needs rather than a one-size-fits-all approach.

How to Engage with Ps4b.co.uk

Engaging with Ps4b.co.uk appears to be a straightforward process, primarily focused on direct communication channels. The website provides clear instructions and multiple avenues for potential clients to get in touch and discuss their IT support needs.

Initial Contact Points

The Ps4b.co.uk homepage and its “Contact Us” section prominently feature the most direct ways to initiate contact.

• Phone Call: The most immediate method is calling their Coventry office at 024 7622 4040. This allows for real-time discussion and immediate clarification of any questions.
• Email: Sending an email to [email protected] is suitable for less urgent enquiries or for providing detailed information about your IT requirements.
• Website Contact Form: The “Send us a message” link leads to a contact form. This is convenient for providing all necessary details in a structured format, ensuring PS4B receives all relevant information for a tailored response.
• “Request a Quote” Button: Located strategically on the homepage, this button directly funnels users into the sales enquiry process, indicating their readiness to provide a customised service proposal.

The Engagement Process

Once initial contact is made, the typical engagement process with an IT support provider like Ps4b.co.uk would generally follow these steps: Demandengineering.co.uk Review

1. Discovery Call/Meeting: PS4B would likely schedule a call or in-person meeting to understand your current IT infrastructure, business challenges, specific pain points, and what you aim to achieve with external IT support. This stage is crucial for them to tailor a relevant solution.
2. IT Assessment (Optional but Recommended): For more complex environments, they might propose an initial IT assessment. This involves a deeper dive into your systems, network, security posture, and software setup to identify vulnerabilities, inefficiencies, and areas for improvement. This helps in building a highly accurate proposal.
3. Proposal Presentation: Based on the discovery and any assessment, PS4B would present a detailed proposal outlining their recommended services, the scope of work, Service Level Agreements (SLAs), and the associated costs. This proposal should clearly articulate the value proposition.
4. Negotiation and Agreement: This is where you would review the proposal, ask for any clarifications, negotiate terms if necessary, and ultimately agree on the scope of services and sign a contract.
5. Onboarding: Once the agreement is in place, the PS4B team would begin the onboarding process. This typically involves:
   • Setting up remote monitoring tools.
   • Documenting your IT infrastructure.
   • Introducing key contacts within their support team.
   • Implementing any initial projects (e.g., new server setup, security upgrades).
   • Establishing communication protocols for support requests.
6. Ongoing Support and Review: After onboarding, PS4B would provide the agreed-upon ongoing support. Reputable providers usually schedule regular review meetings to discuss performance, address any evolving needs, and plan for future IT strategies.

What to Prepare Before Contacting

To ensure a productive initial conversation, it’s beneficial for businesses to prepare some key information:

• Current IT Challenges: Be specific about any recurring issues, bottlenecks, or security concerns you are facing.
• Number of Users and Devices: An approximate count helps them gauge the scale of support required.
• Key Software and Hardware: Mention critical business applications, operating systems, and significant hardware infrastructure (servers, network devices).
• Business Goals: How does IT support align with your overall business objectives (e.g., growth, cost reduction, efficiency)?
• Budget (if known): While not always necessary to state upfront, having a general idea of your budget can help guide the conversation.
• Desired Response Times: What are your expectations for how quickly critical issues should be addressed?

By preparing this information, you can help Ps4b.co.uk understand your needs more effectively, leading to a more tailored and relevant proposal.

FAQ

What is Ps4b.co.uk?

Ps4b.co.uk is the official website for Prime Solutions 4 Business (PS4B), an IT support company based in Coventry, UK, serving businesses across the Midlands.

How long has Ps4b.co.uk been in business?

Ps4b.co.uk states they have been serving Coventry and the Midlands for “almost 20 years,” indicating a long history of operation and experience.

What services does Ps4b.co.uk offer?

Ps4b.co.uk offers a range of IT support services including network design, help desk support, installation of hardware/software/cabling, spam/anti-virus solutions, off-site data backup, and server management. Hotfootdesign.co.uk Review

Is Ps4b.co.uk a legitimate company?

Yes, based on the information provided on their website, including a physical address, phone number, email, and stated long history, Ps4b.co.uk appears to be a legitimate IT support company.

Where is Ps4b.co.uk located?

Ps4b.co.uk’s office is located at 4 Edison Buildings, Electric Wharf, Coventry, West Midlands, CV1 4JA.

Does Ps4b.co.uk offer remote support?

Yes, Ps4b.co.uk explicitly mentions offering “Remote Support” and provides a link to TeamViewer, indicating their capability to provide assistance remotely.

Does Ps4b.co.uk provide on-site support?

Yes, Ps4b.co.uk states they offer both “Remote and In-person Support,” confirming their ability to provide on-site assistance.

How can I get a quote from Ps4b.co.uk?

You can request a quote from Ps4b.co.uk by clicking the “Request a Quote” button on their website, filling out their contact form, or calling them directly. Safesecurity.co.uk Review

Does Ps4b.co.uk publish its pricing online?

No, Ps4b.co.uk does not publish specific pricing details on its website. Like many B2B IT service providers, they likely provide customised quotes based on specific client needs.

What kind of businesses does Ps4b.co.uk typically serve?

Ps4b.co.uk primarily serves “businesses across the Midlands,” indicating a focus on small to medium-sized businesses that require comprehensive IT support.

Does Ps4b.co.uk handle cybersecurity?

Yes, Ps4b.co.uk offers “Spam/Anti-virus” solutions to “Reduce the risks of disruption to your business,” which is a foundational aspect of cybersecurity.

Can Ps4b.co.uk help with data backup?

Yes, Ps4b.co.uk offers “robust off site back-up solution[s]” to protect businesses from data and file loss.

Is the Ps4b.co.uk team qualified?

Yes, the website states they have a “Fully Qualified and Certified Team” with “Advanced IT Knowledge.” Wkdcaravanservices.co.uk Review

How can I contact Ps4b.co.uk for support?

You can contact Ps4b.co.uk by phone at 024 7622 4040, by email at [email protected], or by sending a message through their website’s contact form.

Does Ps4b.co.uk offer emergency IT support?

While not explicitly stated as “emergency,” their emphasis on “rapid response” and “quick resolution” for issues implies a commitment to addressing critical problems promptly.

What are some alternatives to Ps4b.co.uk for IT support?

Some alternatives include larger global IT service providers like Accenture and Capgemini, or UK-based managed service providers such as IT Lab (Content+Cloud), Air-IT, and Daisy Communications.

Does Ps4b.co.uk provide services for home users?

No, their website clearly states their focus is on providing “quality IT support to businesses,” indicating they do not typically serve individual home users.

Does Ps4b.co.uk offer network design services?

Yes, Ps4b.co.uk explicitly states, “Our experienced team will design the most appropriate solution to suit your business” under their Network Design service. Dlugi.co.uk Review

Are there any testimonials or case studies on the Ps4b.co.uk website?

Based on the current website content, there are no public client testimonials or detailed case studies readily available, though they do mention community involvement.

What information should I have ready before contacting Ps4b.co.uk?

Before contacting them, it’s helpful to have information about your current IT challenges, the number of users/devices, key software/hardware in use, and your general business goals.