Proactiveitltd.co.uk Review

Based on checking the website proactiveitltd.co.uk, the service appears to be a legitimate IT service provider, focusing on proactive monitoring, support, and business efficiency. The site presents a clear value proposition, aiming to reduce downtime and improve productivity for businesses. However, a comprehensive review of any online service requires a deep dive into several critical areas to ensure full transparency and trustworthiness, particularly from an ethical standpoint.

Here’s an overall review summary:

• Service Offering: IT services, proactive monitoring, technical support, hardware/software solutions, staff training.
• Target Audience: Businesses seeking to reduce IT downtime and improve efficiency.
• Transparency: Good, with direct contact information, team introduction, and client testimonials.
• Security Features: Not explicitly detailed on the homepage, which is a significant point for an IT service provider.
• Pricing Clarity: States “fair and balanced” but lacks specific pricing models or tiers.
• Trust Signals: Includes client testimonials, social media links, and a director’s message.
• Ethical Considerations: Appears to align with ethical business practices, focusing on value delivery and fair pricing, which is commendable.

The website of Proactive I.T Services positions itself as a reliable partner for businesses, emphasising their commitment to preventing IT issues before they escalate. Jason McGlone, the Director, highlights their experience and dedication to client success, including a notable claim of saving a client over £16,000 in 2024 through systemisation and training. While the presence of client testimonials from businesses like Sherwood Mortgages and Lindrick Construction Group adds credibility, the absence of detailed security protocols, service level agreements (SLAs), or transparent pricing structures leaves some gaps. For a business entrusting its critical IT infrastructure, these details are paramount.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Business IT Services

When considering IT service providers, especially for businesses, it’s crucial to look for companies that not only offer technical expertise but also demonstrate transparency, clear communication, and robust security practices. Here are seven ethical and reputable alternatives that businesses in the UK might consider for their IT needs:

• KPMG IT Advisory

  

  • Key Features: Enterprise-level IT strategy, cybersecurity consulting, digital transformation, risk management.
  • Average Price: Custom quotes based on project scope, typically higher due to comprehensive nature.
  • Pros: Global reputation, extensive expertise across various industries, holistic approach to IT.
  • Cons: Often geared towards larger enterprises, potentially less agile for small businesses.

• PwC Technology Consulting

  • Key Features: Cloud strategy and implementation, data analytics, cybersecurity, ERP solutions, IT due diligence.
  • Average Price: Varies significantly by project, generally premium pricing.
  • Pros: Strong focus on business outcomes, deep industry knowledge, broad range of technology services.
  • Cons: Can be expensive for smaller firms, project lead times can be lengthy.

• Capgemini Invent UK

  • Key Features: Digital innovation, cloud transformation, data and AI solutions, IT operations and infrastructure.
  • Average Price: Project-based, competitive for large and medium-sized businesses.
  • Pros: Strong innovation focus, global presence, experienced in complex digital transformations.
  • Cons: May require significant commitment for smaller projects, less direct local support in some areas.

• Accenture UK Technology

  • Key Features: Enterprise platforms, intelligent automation, cloud services, security, application development.
  • Average Price: Custom pricing, often for large-scale enterprise solutions.
  • Pros: Market leader in IT consulting, comprehensive service portfolio, strong industry partnerships.
  • Cons: Primarily serves large corporations, potentially less tailored for SMEs.

• Rackspace Technology UK

  • Key Features: Managed cloud services, cybersecurity, data services, application management.
  • Average Price: Subscription-based or project-based, generally competitive for managed services.
  • Pros: Specialises in cloud and managed services, good for businesses seeking outsourced IT infrastructure.
  • Cons: Might be more focused on infrastructure rather than broader IT strategy.

• CGI UK IT Services

  • Key Features: Digital transformation, cybersecurity, IT outsourcing, consulting, systems integration.
  • Average Price: Project-dependent, offers solutions for public and private sectors.
  • Pros: Extensive experience in government and critical sectors, robust security practices.
  • Cons: May have longer engagement processes, potentially less flexible for very small businesses.

• FDM Group

  • Key Features: IT talent solutions, project delivery, specialist IT training, cybersecurity, software development.
  • Average Price: Varies based on consultants and project length, good for staff augmentation.
  • Pros: Provides skilled IT professionals for short or long-term projects, helps bridge skill gaps.
  • Cons: Primarily focuses on providing human capital rather than full-service IT management.

Proactiveitltd.co.uk Review & First Look

When first landing on proactiveitltd.co.uk, the immediate impression is one of professionalism and directness. The website clearly states its core business: providing IT services with a focus on proactive monitoring and support. This is a crucial first step for any business looking to establish trust online, as it clearly defines what they do. The claim of having “over 1,000 people trust us with their business” and their commitment to “100% of the time” delivering the best service sets a high expectation from the outset.

Initial Website Impressions and Design

The website’s design is clean and functional, prioritising ease of navigation. The use of a simple, intuitive menu at the top allows users to quickly find contact information and understand their service offerings. The colour scheme is professional, featuring blue and white tones, which are often associated with reliability and technology. The call to action “GET IN TOUCH TODAY” is prominent and strategically placed.

• Visual Appeal: Modern and uncluttered.
• User Experience (UX): Straightforward navigation, easy to find contact details.
• Mobile Responsiveness: The site adapts well to different screen sizes, ensuring a consistent experience across devices.

Overview of Services Offered

Proactive I.T Services positions itself as a comprehensive IT partner, addressing a range of needs from everyday technical support to strategic system improvements. The homepage highlights their proactive monitoring, which is a significant selling point for businesses aiming to minimise downtime.

• Proactive Monitoring: Systems are monitored from power-on to shut-down.
• Technical Support: Assistance with various technical issues, provided by experienced technicians.
• System Implementation: Streamlining work processes and ensuring efficient system operation.
• Cost Savings: Explicitly mentions saving a client over £16,000 in 2024 through systemisation and training.
• Hardware and Software Solutions: Providing backup for various business IT needs.

The emphasis on reducing downtime and saving money resonates strongly with business owners, addressing common pain points directly.

Proactiveitltd.co.uk Pros & Cons

Analysing any service, especially one as critical as IT support, requires a balanced view of its strengths and weaknesses. Proactiveitltd.co.uk presents several compelling advantages, but also has areas where it could improve to bolster trust and transparency further. Display-sign.co.uk Review

Advantages of Proactiveitltd.co.uk

The primary strengths of Proactive I.T Services lie in their stated commitment to client satisfaction, proactive approach, and transparent communication regarding their intent.

• Proactive Approach to IT: Their core offering of proactive monitoring is a significant benefit, as it aims to prevent problems rather than just reacting to them. This can lead to substantial cost savings and reduced business disruption.
• Client-Centric Philosophy: Jason McGlone’s message clearly states their care for clients’ businesses “just as much as we care for our own.” This fosters a sense of partnership.
• Experienced Team: The website boasts “computer and phone technicians, with a combined experience spanning over 3 decades,” indicating a knowledgeable workforce capable of handling diverse technical issues.
• Transparent Pricing Policy: The claim of “fair and balanced” pricing, with an explicit statement about not taking advantage of clients with “astronomical fees,” is a strong ethical signal, especially in a sector where hidden costs can be a concern.
• Tangible Results: The example of saving a client over £16,000 in 2024 provides concrete evidence of their value, demonstrating their ability to deliver measurable benefits.
• Positive Testimonials: The presence of client testimonials from established businesses like Sherwood Mortgages and Lindrick Construction Group adds social proof and credibility. Russell Thompson of RT Consulting, Michelle Poole of Virtual Hand, and Mark Nadau of Lindrick Electrical all speak highly of their service, highlighting responsiveness and comprehensive support. Lianne Stones from Sherwood Mortgages specifically praises their quick, efficient, and friendly service in identifying potential problems.

Areas for Improvement and Potential Disadvantages

While the pros are compelling, there are aspects of the website that could be enhanced to provide more comprehensive information and build even greater trust.

• Lack of Detailed Service Descriptions: While services are mentioned, specific breakdowns of what “proactive monitoring” entails, or the types of “hardware and software solutions” they provide, are missing. More granular detail would help potential clients understand the scope.
• Absence of Specific Pricing Models: The “fair and balanced” pricing is a good statement, but the absence of typical service tiers, package details, or even an “estimate calculator” means potential clients must initiate contact for basic cost information. This can be a barrier for initial comparison.
• Limited Information on Security Protocols: For an IT service provider, information on their cybersecurity measures, data protection policies, and compliance standards (e.g., GDPR, ISO 27001) is critical. This is notably absent from the homepage.
• No Service Level Agreements (SLAs) Outlined: Businesses often rely on guaranteed response times and resolution targets. The website doesn’t mention any SLAs, which would add a layer of assurance.
• Generic Contact Form: While a phone number is provided, the “Get a Quote” form is very basic, requesting only name, email, and message. More detailed fields (e.g., company size, specific IT needs) could streamline the inquiry process.
• Missing Case Studies: While client testimonials are good, detailed case studies illustrating problems, solutions, and measurable outcomes for different clients would be even more impactful. The £16,000 saving is a good start, but more examples would help.
• Limited “About Us” Section: Beyond the director’s message, there’s no dedicated “About Us” page detailing the company’s history, mission, or the wider team. This humanises the business and builds deeper trust.

Proactiveitltd.co.uk Alternatives

When evaluating IT service providers, it’s wise to consider a range of options to ensure the best fit for your specific business needs. The UK market is rich with IT consultancy firms and managed service providers, each with distinct strengths. While Proactive I.T Services focuses on a localised, client-first approach, larger firms often bring broader expertise, and specialised firms offer deep dives into niche areas.

Comparing with Managed Service Providers (MSPs)

Managed Service Providers (MSPs) typically offer a comprehensive suite of IT services, often on a subscription basis, covering everything from network management and cybersecurity to cloud services and end-user support.

• Similarities with Proactive I.T Services: Both aim to provide ongoing IT support and minimise downtime. Proactive I.T’s “proactive monitoring” falls squarely within MSP territory.
• Key Differences: Many MSPs provide tiered service packages, clearly defined SLAs, and dedicated account managers. Larger MSPs might also have more extensive infrastructure and a wider range of specialist certifications (e.g., Microsoft Gold Partner, Cisco Certified).
  • Example: Companies like Computacenter or Phoenix Software offer enterprise-level managed services, often catering to larger organisations with complex IT environments. These firms provide detailed contracts, clear service metrics, and extensive support teams.

Comparing with IT Consultancy Firms

IT consultancy firms focus more on strategic advice, project-based work, and helping businesses leverage technology for growth and efficiency. They often don’t provide day-to-day operational support unless specifically contracted for. Afmmmotors.co.uk Review

• Similarities with Proactive I.T Services: Proactive I.T’s mention of “implementing systems and procedures to streamline work” touches upon consultancy aspects.
• Key Differences: Consultancies, such as Accenture or Deloitte Digital, often engage in large-scale digital transformation projects, ERP implementations, or cybersecurity strategy development. Their focus is on high-level guidance rather than ongoing operational support. They typically charge per project or per consultant day rate.
  • Example: A business looking to develop a new IT strategy or undergo a significant cloud migration might turn to a consultancy rather than an MSP for the initial strategic planning.

Comparing with Local IT Support Companies

Many small to medium-sized businesses rely on local IT support companies that offer personalised service, often responding quickly to on-site issues.

• Similarities with Proactive I.T Services: Proactive I.T’s claim of being a “Local, national & International IT Service Provider” suggests they can provide the responsiveness expected from a local provider while also having broader reach. Their director’s personal message also leans into this local, community-focused feel.
• Key Differences: Smaller local firms might have more limited resources or specialisations compared to larger MSPs. However, they often excel in building strong, personal relationships with clients and understanding their unique business context.
  • Example: Many independent IT support businesses across the UK provide on-demand support, hardware repairs, and basic network setup, often serving as a primary point of contact for SMBs.

Choosing the right alternative depends on factors such as budget, the complexity of your IT infrastructure, the need for specialised expertise, and the preferred level of personal engagement with your IT provider.

How to Engage with Proactiveitltd.co.uk

For businesses considering Proactive I.T Services, understanding the process of initial engagement and what information to prepare can streamline the experience. While the website provides a basic contact form, a more structured approach will ensure you get the most out of your inquiry.

Initiating Contact and Gathering Information

The most straightforward way to get in touch is via their phone number or the ‘Get a Quote’ form. Before you do, it’s highly advisable to have a clear understanding of your current IT setup and what you hope to achieve.

• Phone Call: Direct contact via 01909 738343 (option 2 for IT Services). This allows for immediate conversation and clarifies initial questions.
• Online Form: Utilise the “GET IN TOUCH TODAY” or “Get a Quote” form, providing your name, email, and a detailed message.
• Social Media: While less formal for initial inquiries, their Facebook, Twitter, and LinkedIn pages could be used for general queries or to observe their community engagement. Jason McGlone’s LinkedIn profile is also publicly linked.

Key Questions to Ask Any IT Service Provider

When discussing your needs with Proactive I.T Services or any other provider, having a list of crucial questions prepared will help you assess their suitability. Funpartysupplies.co.uk Review

• Service Level Agreements (SLAs): What are your guaranteed response times for critical, high, and medium-priority issues? What are the resolution targets?
• Pricing Structure: Can you provide a breakdown of your service tiers or typical pricing models? Are there any hidden fees or additional charges for out-of-scope work?
• Security Protocols: How do you ensure the security and confidentiality of our data? What cybersecurity measures do you have in place for your own operations and for clients? Are you compliant with relevant data protection regulations (e.g., GDPR)?
• Onboarding Process: What does the onboarding process look like when we sign up for your services? How long does it typically take?
• Reporting and Communication: How often do you provide performance reports? What are your communication channels for ongoing support and updates?
• Scalability: How do your services scale as our business grows or our IT needs change?
• References/Case Studies: Can you provide more detailed case studies or client references relevant to our industry or business size?
• Disaster Recovery & Business Continuity: What services do you offer for disaster recovery and business continuity planning?
• Hardware/Software Procurement: Do you assist with procurement, licensing, and management of hardware and software?

Preparing Your Business Needs for Discussion

To get the most accurate proposal, be prepared to share specific details about your current IT environment and challenges.

• Current Infrastructure: List your existing hardware (servers, workstations, network devices) and software (operating systems, business applications).
• Pain Points: Clearly articulate the IT challenges you currently face (e.g., frequent downtime, slow systems, cybersecurity concerns, lack of in-house IT expertise).
• Future Goals: Describe your business’s growth plans and how IT needs might evolve (e.g., expanding workforce, new software implementations, cloud migration).
• Budget (Optional but Recommended): While you might not want to disclose an exact budget initially, having a realistic range in mind can help the provider tailor their proposal.

By approaching the engagement with these considerations, you can ensure a productive conversation and receive a proposal that genuinely addresses your business’s IT requirements.

Proactiveitltd.co.uk Pricing

Understanding the cost structure of IT services is crucial for any business, and while Proactive I.T Services states its pricing is “fair and balanced,” the absence of specific figures on their homepage necessitates a direct inquiry. This section will delve into typical IT service pricing models and what a potential client should expect to clarify when engaging with Proactive I.T or any similar provider.

Stated Pricing Policy and Its Implications

Proactive I.T’s website explicitly mentions, “Our pricing policy is always fair and balanced!” and asserts, “we never take advantage of you and make you pay astronomical fees!” These are strong statements designed to build trust and reassure potential clients that they will not be overcharged.

• Ethical Stance: This transparency about their ethical approach to pricing is a significant positive. It suggests a commitment to long-term client relationships rather than quick profits.
• Call to Action for Pricing: The lack of public pricing means that obtaining a quote requires direct engagement, either by phone or through their online form. While this allows for tailored solutions, it also means potential clients cannot easily compare costs before initiating contact.

Common IT Service Pricing Models

IT service providers typically employ several models to charge for their services. Understanding these can help you better interpret any quote from Proactive I.T or other providers. Weallprosper.co.uk Review

• Per-User Pricing: A fixed monthly fee per user or employee. This is straightforward and scales easily with your workforce.
  • Example: £50 per user per month for managed IT support.
• Per-Device Pricing: A fixed monthly fee per device (e.g., desktop, laptop, server, mobile). This is common for monitoring and basic maintenance.
  • Example: £30 per desktop, £100 per server per month.
• Tiered Pricing: Service packages are offered at different levels (e.g., Basic, Standard, Premium), each with a specific set of features and corresponding monthly fees. This is very common for MSPs.
  • Example: Basic package for £X (remote support, monitoring), Premium package for £Y (on-site support, dedicated account manager, advanced cybersecurity).
• Hourly Rates: Used for ad-hoc support, project work, or break-fix services. This is common for smaller issues or when a business doesn’t require full managed services.
  • Example: £75-£150 per hour for IT technician time.
• Fixed-Fee Project-Based: For specific projects like network upgrades, software implementations, or system migrations, a total fixed price is agreed upon.
  • Example: £5,000 for a new server installation.
• Value-Based Pricing: Less common for direct IT support, but sometimes used by consultants where the fee is tied to the measurable value or cost savings delivered. Proactive I.T’s mention of saving £16,000 for a client hints at this.

What to Clarify When Getting a Quote

When engaging with Proactive I.T Services for a quote, be prepared to ask specific questions about their pricing structure to ensure full clarity.

• Inclusive Services: What exactly is included in the quoted price? Are there any limitations on support hours, number of incidents, or types of devices covered?
• Additional Costs: Are there any potential additional costs for things like on-site visits, software licenses, hardware procurement, or after-hours support?
• Contract Length and Terms: What are the minimum contract terms? Is it a monthly, quarterly, or annual agreement? What are the cancellation policies?
• Payment Schedule: When are payments due (e.g., upfront, monthly in arrears)?
• Scalability Pricing: How does the price change if our business grows, adding more users or devices?
• Specific Project Costs: If you have specific projects in mind (e.g., a new CRM implementation), ask for a separate quote for that project work.

By asking these detailed questions, businesses can gain a clear understanding of the financial commitment and ensure there are no surprises down the line. A transparent provider will be happy to provide this information.

How to Cancel proactiveitltd.co.uk Subscription

While the proactiveitltd.co.uk website doesn’t explicitly detail a subscription cancellation process, IT service agreements typically follow a structured approach. Understanding the general principles of cancelling such services is crucial for businesses. It’s highly unlikely that Proactive I.T Services operates on a simple “click to cancel” model given the nature of IT support, which often involves contractual agreements.

General Steps for Cancelling IT Service Agreements

For most B2B IT service providers, cancellation involves a formal process outlined in the service contract. This process is designed to ensure a smooth transition and minimise disruption to the client’s operations.

1. Review Your Contract: The absolute first step is to locate and review the service agreement or contract you signed with Proactive I.T Services. This document will detail:
   • Notice Period: The required amount of time (e.g., 30, 60, or 90 days) you must give before terminating the service.
   • Termination Clauses: Conditions under which either party can terminate the agreement (e.g., breach of contract, mutual agreement).
   • Cancellation Method: Whether cancellation requires written notice, email, or a specific form.
   • Exit Strategy: Any provisions for data transfer, handover of IT assets, or migration assistance.
2. Formal Written Notice: Once you’ve reviewed your contract, typically you will need to provide formal written notice of your intent to cancel. This should be sent via a traceable method (e.g., registered post, email with read receipt) to the address or contact specified in your contract.
   • Content of Notice: Include your company name, account number (if applicable), the service(s) you wish to cancel, and the effective date of cancellation, adhering to the notice period.
3. Communication and Handover Planning: Expect Proactive I.T Services to contact you to discuss your cancellation. This is an opportunity to plan the handover of any managed systems, data, or credentials.
   • Data Transfer: Ensure you have access to all your data and that it can be securely transferred to your new provider or in-house systems.
   • Account Access: Confirm all administrative access credentials for your systems (e.g., server logins, software licenses, network configurations) are transferred back to you.
   • Timeline: Agree on a clear timeline for the cessation of services and the completion of any handover tasks.
4. Final Billing and Account Closure: Confirm any outstanding invoices are settled and that your account is officially closed. Request a final statement or confirmation of account closure.

Important Considerations During Cancellation

Cancelling an IT service isn’t just about stopping payments; it’s about ensuring business continuity and data security. Ticketlab.co.uk Review

• Backup and Data Migration: Ensure all your critical data is backed up and that a clear plan for migrating it to your new IT solution or in-house storage is in place before the service officially ends.
• Access Credentials: Change all passwords and access credentials that were managed by Proactive I.T Services to prevent any potential security vulnerabilities.
• Impact on Operations: Plan for how the cessation of services will impact your daily operations and put contingencies in place.
• New Provider Integration: If you are transitioning to a new IT provider, ensure they are involved in the handover process to facilitate a smooth transfer of responsibilities.

While proactiveitltd.co.uk promotes ease of contact, specific details on cancellation procedures are absent from the homepage. This reinforces the necessity for businesses to always thoroughly read and understand their service contracts before signing.

Proactiveitltd.co.uk vs. Competitors

In the competitive landscape of IT services, understanding how Proactive I.T Services stacks up against its peers is essential for businesses seeking a suitable partner. While the website provides compelling testimonials and a clear mission, a direct comparison requires examining specific service models, pricing transparency, and specialisations.

Proactiveitltd.co.uk’s Unique Selling Proposition (USP)

Proactive I.T Services distinguishes itself through a few key elements:

• Emphasis on Proactive Monitoring: Their core message revolves around preventing issues, not just fixing them. This proactive stance is highly appealing to businesses aiming for minimal downtime.
• Client-Centric Care: Jason McGlone’s personal message underscores a commitment to caring for the client’s business “just as much as we care for our own.” This relational approach fosters trust.
• Fair Pricing Philosophy: The explicit statement about “fair and balanced” pricing and avoiding “astronomical fees” differentiates them from providers perceived as opaque or expensive.
• Tangible Cost Savings: The reported £16,000 saving for a client in 2024 provides concrete evidence of their value, which is a strong point of differentiation against competitors who might only speak in generalities.
• Combined Local & Broader Reach: Positioning themselves as “Local, national & International” suggests flexibility in their service delivery, offering the personal touch of a local firm with the capacity for wider reach.

How Proactiveitltd.co.uk Compares to Smaller Local IT Firms

• Similarities: Both Proactive I.T and smaller local firms often offer personalised service and quick response times, building strong client relationships.
• Differences: Proactive I.T’s stated “national & International” capability, coupled with their “thousands of customers per year” claim, suggests a larger operational scale than many independent local IT companies. Their focus on proactive monitoring and systemisation also points to a more structured approach than typical break-fix local providers. Smaller firms might offer lower rates but potentially less comprehensive service or scalability.

How Proactiveitltd.co.uk Compares to Larger Managed Service Providers (MSPs)

• Similarities: Both aim to provide ongoing IT support and reduce downtime. Proactive I.T’s “proactive monitoring” aligns with a key MSP offering.
• Differences: Larger MSPs (e.g., Computacenter, SCC) often provide more structured service tiers, detailed Service Level Agreements (SLAs), dedicated account managers, and a wider array of specialised certifications (e.g., for specific cloud platforms like Azure or AWS). They typically serve larger enterprises and government bodies. While Proactive I.T hints at comprehensive service, the website lacks explicit details on these formal structures. Pricing models from larger MSPs are often published, albeit in broad ranges, whereas Proactive I.T requires direct contact for quotes.

How Proactiveitltd.co.uk Compares to IT Consulting Giants

• Similarities: Proactive I.T’s ability to “implementing systems and procedures to streamline work” touches upon IT consultancy, focusing on efficiency and process improvement.
• Differences: Major consulting firms (e.g., Accenture, Deloitte, KPMG) focus heavily on strategic IT advisory, digital transformation, and large-scale project implementations, often at a higher strategic level and price point. They are less focused on ongoing operational IT support. Proactive I.T’s primary focus appears to be ongoing operational support and problem prevention for businesses, which is distinct from high-level strategic consulting.

In essence, Proactive I.T Services seems to occupy a valuable middle ground: a capable and experienced IT service provider that offers a proactive, client-focused approach with a broad reach, without necessarily being a massive enterprise-level MSP or a pure strategic consultancy. Their competitive edge lies in their stated commitment to fair pricing and tangible client savings, backed by personal testimonials.

FAQ

What is Proactiveitltd.co.uk?

Proactiveitltd.co.uk is the official website for Proactive I.T Services, a UK-based company that provides IT services, including proactive monitoring, technical support, and solutions for businesses to enhance efficiency and reduce downtime. Aureogroup.co.uk Review

Is Proactiveitltd.co.uk a legitimate company?

Yes, based on the information provided on their website, Proactive I.T Services appears to be a legitimate IT service provider, showcasing client testimonials, contact details, and a clear description of their offerings.

What services does Proactive I.T Services offer?

Proactive I.T Services offers proactive IT monitoring, technical support, hardware and software solutions, system implementation to streamline work, and general IT assistance aimed at reducing business downtime and improving productivity.

How can I contact Proactiveitltd.co.uk?

You can contact Proactiveitltd.co.uk by phone at 01909 738343 (option 2 for IT Services) or by filling out the “Get a Quote” form on their website.

Does Proactiveitltd.co.uk offer national services in the UK?

Yes, the website states they are a “Local, national & International IT Service Provider,” suggesting they serve clients across the UK and potentially beyond.

What is the pricing policy of Proactiveitltd.co.uk?

Proactiveitltd.co.uk states their pricing policy is “fair and balanced” and that they do not charge “astronomical fees,” though specific pricing models or tiers are not publicly displayed on the website. Bikebitz.co.uk Review

Are there testimonials from existing clients on the Proactiveitltd.co.uk website?

Yes, the website features testimonials from several clients, including Sherwood Mortgages, Lindrick Construction Group, Burrell’s Estate Agency, RT Consulting, Virtual Hand, and Lindrick Electrical.

Who is Jason McGlone?

Jason McGlone is the Director of Proactive I.T Services, as introduced on the company’s homepage, where he shares a personal message about their commitment to client success.

How much money has Proactive I.T Services saved a client in 2024?

The website claims they saved one of their clients over £16,000 in 2024 by systemising their office staff with training and assisting on a small project.

Does Proactiveitltd.co.uk provide cybersecurity services?

While not explicitly detailed on the homepage, IT service providers like Proactive I.T often include elements of cybersecurity within their proactive monitoring and system implementation services. It’s recommended to inquire directly for specifics.

Do they offer solutions for hardware and software issues?

Yes, the website mentions that their technicians provide “backup for all of our needs with hardware and software solutions.” Kennetwater.co.uk Review

What is the combined experience of Proactive I.T’s technicians?

The website states their computer and phone technicians have a “combined experience spanning over 3 decades.”

Is there a free trial offered by Proactiveitltd.co.uk?

The homepage does not mention any free trials for their services. Prospective clients would need to inquire directly.

What are the social media channels for Proactiveitltd.co.uk?

Proactiveitltd.co.uk has links to their Facebook, Twitter, YouTube, and LinkedIn profiles from their homepage.

How can I get a quote from Proactiveitltd.co.uk?

You can request a quote by clicking the “Get a Quote” button or “GET IN TOUCH TODAY” on their homepage and filling out the inquiry form, or by calling them.

Does Proactiveitltd.co.uk provide 24/7 support?

The website does not explicitly state whether they offer 24/7 support. This would be a question to ask during your initial inquiry. Wooden-puzzle.co.uk Review

What kind of businesses does Proactiveitltd.co.uk typically serve?

Based on the testimonials and general service descriptions, Proactiveitltd.co.uk appears to serve small to medium-sized businesses across various sectors looking to improve their IT efficiency and reduce downtime.

Do they offer on-site support?

While not explicitly stated, comprehensive IT service providers often offer a mix of remote and on-site support. This is a crucial question to clarify when discussing your specific needs.

How does Proactiveitltd.co.uk ensure customer trust?

Proactiveitltd.co.uk builds trust by featuring client testimonials, providing direct contact information, introducing their director, and explicitly stating a fair and balanced pricing policy.

What is the next step after contacting Proactiveitltd.co.uk for a quote?

After contacting them, expect Proactiveitltd.co.uk to engage in a discussion about your specific IT needs and challenges to formulate a tailored proposal and provide a custom quote.

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