premierinnbed.co.uk FAQ

How long does premierinnbed.co.uk take to deliver?

Premierinnbed.co.uk generally aims to deliver within “10 working days” for most items. For mattresses specifically, the homepage states delivery within “14 days.”

Is the Premier Inn Mattress 2.0 exactly like the one in Premier Inn hotels?

Yes, the Premier Inn Mattress 2.0 is advertised as an “exclusive mattress designed by Premier Inn and Silentnight” to replicate the comfort and quality of the mattresses found in Premier Inn hotels, allowing you to enjoy that hotel-quality sleep at home.

Can I pay for my Premier Inn bed using Klarna?

Yes, premierinnbed.co.uk offers Klarna as a payment option, allowing you to spread the cost of your purchase. It is important to review Klarna’s separate terms and conditions to understand payment schedules and any potential interest charges.

What is the warranty on products bought from premierinnbed.co.uk?

Products purchased from premierinnbed.co.uk come with a 6-year warranty. You should consult their full terms and conditions for complete details on what the warranty covers and the claims process. premierinnbed.co.uk Buying Guide

Are the beds and mattresses sold on premierinnbed.co.uk made in the UK?

Yes, the website explicitly states that the products are “Made in the UK,” emphasising their local manufacturing and quality standards.

Can I return a mattress if I don’t like it?

Premierinnbed.co.uk will have a return policy in line with UK consumer law, typically offering a 14-day cooling-off period. Specific conditions for mattress returns, especially regarding hygiene and original packaging, will be detailed in their full refund policy, which you should review before purchase.

Is premierinnbed.co.uk a legitimate website?

Yes, premierinnbed.co.uk appears to be a legitimate online retail platform, backed by official partnerships with Premier Inn and Silentnight, as evidenced by its domain registration history, SSL certificates, and Trustpilot reviews.

Who owns premierinnbed.co.uk?

Premierinnbed.co.uk is the official direct-to-consumer platform for beds and mattresses developed in partnership between Premier Inn (owned by Whitbread PLC) and Silentnight. The domain registration is managed by CSC Corporate Domains, Inc.

Where can I find premierinnbed.co.uk contact information?

Direct contact information such as a phone number or email is not prominently displayed on the premierinnbed.co.uk homepage. You would typically find this information in the website’s footer links, such as a “Contact Us” or “Help” section. Storagegiant.co.uk Review

Does premierinnbed.co.uk offer assembly services for bed frames?

The homepage text does not explicitly mention assembly services. You would need to check their full delivery terms and conditions or contact customer service to inquire about potential assembly options or if detailed instructions are provided for self-assembly.

How do I track my order from premierinnbed.co.uk?

If you create an account during checkout, you can typically log into your account on premierinnbed.co.uk to view your order history and track the status of your current deliveries. Order confirmation emails usually also contain tracking information.

What types of beds are available on premierinnbed.co.uk?

Premierinnbed.co.uk primarily offers the Premier Inn Mattress 2.0, Luxury Divans, and Luxury Bed Frames, along with options to “Build your own bed.”

Can I compare different products on premierinnbed.co.uk?

Yes, the homepage shows a “compare now” feature, indicating that you can select and compare different products based on their price, features, sizes, and firmness.

What kind of testing do Premier Inn beds undergo?

The website states that the beds undergo “Rigorous testing” covering pressure, durability, and comfort, ensuring they meet high standards. What Are the Benefits of Using storagegiant.co.uk?

Does premierinnbed.co.uk ship internationally?

Based on the “Made in the UK” and focus on UK brands, premierinnbed.co.uk likely only ships within the United Kingdom. International shipping policies would need to be confirmed in their terms and conditions if not explicitly stated.

What should I do if my premierinnbed.co.uk order is delayed?

If your order is delayed beyond the stated delivery timeframe, you should contact premierinnbed.co.uk’s customer service via their designated channels (likely email or phone found in the footer or FAQ) to inquire about the status and resolve the issue.

Is it safe to use my credit card on premierinnbed.co.uk?

Yes, the website has multiple valid SSL certificates, which means all data exchanged (including payment information) is encrypted, making it safe to use your credit card.

Can I buy just the mattress or just a bed frame from premierinnbed.co.uk?

Yes, you can purchase the Premier Inn Mattress 2.0 separately, or choose Luxury Divans and Luxury Bed Frames independently to suit your needs.

Does premierinnbed.co.uk have a physical store or showroom?

Premierinnbed.co.uk is an online-only store. However, since the mattresses are designed to replicate those in Premier Inn hotels, you could potentially experience the mattress comfort by staying at a Premier Inn. My Experience with storagegiant.co.uk

How do I provide feedback or reviews for premierinnbed.co.uk?

You can typically leave reviews on external platforms like Trustpilot, as highlighted on their homepage. Some websites also offer internal review sections on product pages, but this isn’t explicitly shown on premierinnbed.co.uk’s homepage.