Pebbleautism.co.uk Review

Based on looking at the website, Pebbleautism.co.uk appears to be a legitimate service offering autism and ADHD assessments for children and adults in the UK. However, a comprehensive review reveals several critical omissions that are typically expected from professional medical or psychological service providers, especially when considering the significant fees involved and the sensitive nature of the services offered. These omissions raise concerns regarding transparency, regulatory compliance, and a full commitment to client safeguarding, which are paramount in healthcare.

Overall Review Summary:

• Service Provided: Autism and ADHD assessments for children (6-18) and adults (18+).
• Pricing: £1650 – £2325 per assessment.
• Team: Dr. Chris Morrell (Chartered Clinical Psychologist) and Sue Moon (Specialist Speech and Language Therapist).
• Approach: Neurodiversity-affirming, strengths-based, rejects the ‘medical-model’.
• Key Omissions: Lack of clear regulatory body affiliation display beyond HCPC registration, absence of a detailed privacy policy, no dedicated terms and conditions, no clear refund or cancellation policy, limited transparency on assessment methodology details, and no physical address listed beyond the clinic location.
• Recommendation: Caution advised. While the service providers appear qualified, the website lacks essential information expected from a professional healthcare provider, particularly concerning consumer rights and data protection.

While Pebbleautism.co.uk presents a compassionate and neurodiversity-affirming approach, which is admirable, the critical lack of essential information on their homepage is a significant red flag. For a service dealing with sensitive personal and medical data, and charging substantial fees, transparency is non-negotiable. Without easily accessible privacy policies, terms and conditions, and a clear complaints procedure, clients are left without crucial details regarding their rights, data handling, and recourse in case of issues. This absence detracts from the site’s credibility and poses potential risks to consumers. It’s akin to buying a valuable item without knowing the return policy or warranty – a risk that should be avoided, especially in healthcare.

Best Alternatives for Neurodiversity-Affirming Support & Resources (Non-Diagnostic Services):

When considering support for neurodiverse individuals, especially within an ethical framework, the focus should shift towards educational resources, community building, and practical tools that empower individuals and families without engaging in services that lack full transparency. Here are some ethically sound alternatives for support and learning, focusing on resources and community engagement:

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Amazon.com: Check Amazon for Pebbleautism.co.uk Review Latest Discussions & Reviews:

• National Autistic Society: The UK’s leading autism charity, offering extensive information, support services, and campaigning for autistic people and their families. They provide resources on understanding autism, navigating daily life, and accessing appropriate support.
• Ambitious about Autism: A national charity for children and young people with autism, providing education, campaigning, and employment support. They offer practical advice and advocate for better services.
• Autism Education Trust (AET): A leading provider of autism education training and resources for schools across the UK. Their website offers valuable insights into creating inclusive educational environments.
• Neurodiversity Celebration Week: An initiative that challenges stereotypes and misconceptions about neurodevelopmental conditions. While an event, their website offers a wealth of free resources and positive narratives about neurodiversity.
• Online Communities and Forums (e.g., Autistic UK Forums): While specific links might vary, reputable online forums provide peer support, shared experiences, and advice from within the neurodiverse community. Always exercise caution and verify information.
• Books and Educational Materials on Neurodiversity: Explore a wide range of books by autistic authors and professionals promoting a neurodiversity-affirming perspective. Look for titles that offer practical strategies, insights, and celebrate neurodiversity.
• Sensory Tools & Resources: For individuals with sensory sensitivities, exploring a range of ethical sensory tools and resources can be beneficial. These are typically non-edible and can aid in regulation and comfort.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Pebbleautism.co.uk Review & First Look

When first landing on Pebbleautism.co.uk, the immediate impression is one of warmth and professionalism, largely due to the positive testimonials prominently displayed at the top of the page. These testimonials highlight positive experiences, using terms like “brilliant, positive and supportive advice” and helping individuals “discover my autistic identity in a positive and affirming way.” This sets a commendable tone, aligning with the growing neurodiversity-affirming movement. The site’s stated rejection of the ‘medical-model’ and not describing autism as a ‘disorder’ or ‘condition’ is a significant philosophical stance that many in the neurodiverse community appreciate.

The site is relatively simple in its design, focusing primarily on providing information about the assessment services offered. It clearly outlines the types of assessments available: autism assessments for children (6-18), autism assessments for adults (18+), and combined autism/ADHD assessments for adults. This directness is helpful for visitors looking for specific services. The pricing for each assessment is also immediately visible, which is good for transparency, albeit the fees are substantial, ranging from £1650 to £2325.

Initial Impressions: User Experience and Stated Ethos

The user experience on Pebbleautism.co.uk is straightforward. The navigation is minimal, with clear links to “Home,” “Our Services and Pricing,” “About Therapy” (though it primarily discusses the team, not therapy services), and “Contact Us.” The website loads quickly and is visually clean, avoiding clutter. The language used throughout is empathetic and understanding, acknowledging that “individuals and families who come to us have often had a history of difficult experiences” and that seeking an assessment can be “daunting.” This demonstrates an awareness of the emotional context surrounding their services.

Their commitment to a neurodiversity-affirming perspective is a strong point. They explicitly state, “All of the resources we recommend are created by and for autistic people and come from a strengths-based and neurodiversity-affirming perspective. We reject the ‘medical-model’ and do not describe autism as a ‘disorder’ or ‘condition’.” This philosophical alignment can be highly appealing to individuals seeking a diagnostic process that honours their identity rather than pathologising it.

Missing Essential Information: A Critical Oversight

Despite the positive initial impression and stated ethos, a deeper dive reveals significant gaps in the website’s information, which are crucial for any service, especially one operating in healthcare. These omissions are not minor oversights but fundamental requirements for consumer protection and ethical practice: Abacus-day-nurseries.co.uk Review

• Lack of a Comprehensive Privacy Policy: There is no dedicated, easily accessible privacy policy page. This is a critical deficiency under data protection regulations like GDPR in the UK. Clients are entrusting the service with highly sensitive personal and medical information, and they have a right to know how this data is collected, stored, processed, and protected.
• Absence of Terms and Conditions (T&Cs): Similarly, there are no clearly defined terms and conditions of service. T&Cs outline the contractual agreement between the service provider and the client, covering aspects like service delivery, responsibilities, limitations of liability, and dispute resolution. Without them, the legal framework of the engagement is unclear.
• No Clear Refund or Cancellation Policy: Given the high cost of assessments, a transparent policy on cancellations, rescheduling, and potential refunds is essential. This information is absent from the website, leaving clients in the dark about their financial commitments and options if circumstances change.
• Limited Information on Regulatory Bodies/Accreditation: While Dr. Chris Morrell is listed as “RegHCPC” (Registered with the Health and Care Professions Council) and Sue Moon also as “RegHCPC,” and Dr. Morrell as “AFBPS” (Associate Fellow of the British Psychological Society) and Sue Moon as “MRCSLT” (Member of the Royal College of Speech and Language Therapists), there is no general statement about the practice’s overall regulatory compliance or any professional body accreditation beyond individual registrations. Reputable healthcare providers often clearly display their CQC registration (Care Quality Commission) if applicable, or equivalent regulatory oversight for private practice, which helps assure clients of quality and safety standards.
• Complaints Procedure: A transparent and accessible complaints procedure is a hallmark of good practice. Clients should know how to raise concerns and what process will be followed to address them. This information is not found on the website.
• Physical Address beyond Clinic Room: While the assessment clinic room location is mentioned (“Meet by the Park in Leamington Spa”), a full registered business address for Pebble Autism itself is not readily available. This can impact trust and legal standing.

These omissions are not mere suggestions but crucial components of ethical and legally compliant service provision in the UK healthcare landscape. Their absence significantly impacts the overall trustworthiness and transparency of Pebbleautism.co.uk.

Understanding the Assessment Process at Pebbleautism.co.uk

Pebbleautism.co.uk provides a structured overview of its assessment processes for both children and adults, as well as combined autism/ADHD assessments. This section details the steps involved, the typical duration of meetings, and who conducts which parts of the assessment. The clarity in outlining these stages is a positive aspect, helping potential clients understand what to expect.

Child Autism Assessment (Ages 6-18)

For children aged 6 to 18, the assessment process at Pebbleautism.co.uk involves two primary meetings, typically scheduled a week apart.

• Meeting 1: Developmental History:

  • Participants: This meeting is exclusively between the parents/guardians and Sue Moon, who is a Specialist Speech and Language Therapist.
  • Format: It is usually conducted via Teams (online), indicating a flexible approach to initial consultations.
  • Duration: The meeting is approximately 2 hours long.
  • Purpose: The focus is on gathering a comprehensive developmental history of the child, which is a critical component of any autism assessment. This involves discussing early development, communication patterns, social interactions, and any noted differences or challenges over time.

• Meeting 2: ADOS Assessment: Sai-estates.co.uk Review

  • Participants: This meeting involves the child/young person directly.
  • Format: It takes place in person at their clinic room, “Meet by the Park in Leamington Spa.” This indicates a necessity for a physical presence for this specific part of the assessment.
  • Duration: This session also lasts approximately 2 hours.
  • Purpose: The ADOS (Autism Diagnostic Observation Schedule) is a standardised diagnostic tool used to assess communication, social interaction, and play/imaginative use of materials for individuals suspected of having autism spectrum disorder. It involves semi-structured activities designed to elicit behaviours relevant to autism diagnosis.

Adult Autism Assessment (Ages 18+)

The adult autism assessment process also comprises two meetings, generally spaced a week apart.

• Meeting 1: Childhood and Teen History:

  • Participants: The primary participant is the adult seeking assessment, engaging with Sue Moon via Teams.
  • Involvement of Parents: The website mentions, “If you are happy for your parents to be involved Sue will talk with them too either at the same time or separately.” This flexibility is positive, acknowledging the varying dynamics and availability of family members.
  • Duration: This meeting is approximately 2 hours.
  • Purpose: Similar to the child assessment, this meeting focuses on gathering a detailed history, but specifically pertaining to the individual’s childhood and adolescent years, looking for early indicators and consistent patterns of autistic traits.

• Meeting 2: ADOS Assessment:

  • Participants: The adult undergoing the assessment.
  • Format: Conducted in person at the “Meet by the Park in Leamington Spa” clinic room.
  • Duration: This session is also approximately 2 hours.
  • Purpose: The ADOS assessment, adapted for adults, is used to observe and evaluate communication and social interaction skills in a standardised setting.

Combined Adult Autism/ADHD Assessment (Ages 18+)

This more comprehensive assessment involves two to three meetings to cover both autism and ADHD diagnostic criteria.

• Meeting 1: Childhood and Teen History: Landandwave.co.uk Review

  • Participants: The adult seeking assessment with Sue Moon via Teams.
  • Parental Involvement: Similar to the standalone adult autism assessment, parents can be involved if the individual is comfortable.
  • Purpose: To gather detailed developmental history relevant to both autism and ADHD traits.

• Subsequent Meetings (2-3): ADOS, QbCheck, and DIVA:

  • Participants: The adult undergoing the assessment.
  • Conducted by: Chris Morrell (Dr. Chris Morrell) carries out these assessments.
  • Format: Conducted in person at the “Meet by the Park in Leamington Spa” clinic room.
  • Tools Used:
    • ADOS assessment: For autism diagnosis, as described above.
    • QbCheck: This is a computer-based test that measures attention, impulsivity, and motor activity simultaneously. It’s often used as an objective measure to support ADHD diagnosis.
    • DIVA (Diagnostic Interview for ADHD in Adults): This is a structured interview designed to systematically assess for ADHD symptoms across the lifespan, aligned with diagnostic criteria.

Post-Assessment Reporting

Following every assessment, Pebbleautism.co.uk commits to providing a detailed report.

• Children and Young People: The report will include “a profile of need and suggested advice and accommodations for school/college.” This is invaluable for educational settings to provide appropriate support.
• Adults: Recommendations and resources will be “tailored to your individual needs.” This personalized approach is crucial for adults seeking practical guidance post-diagnosis.

The explicit mention that “All of the resources we recommend are created by and for autistic people and come from a strengths-based and neurodiversity-affirming perspective” reinforces their commitment to a positive and empowering approach, distinguishing them from services that might focus solely on deficits. This aspect is highly commendable for ethical practice within the neurodiversity framework. However, the lack of transparency on the other crucial policies mentioned earlier (privacy, T&Cs, cancellation) remains a significant concern, overshadowing the otherwise well-detailed assessment process.

Pebbleautism.co.uk Pros & Cons

Analysing Pebbleautism.co.uk from a consumer’s perspective, particularly one prioritising ethical practice and transparency, reveals a mix of strong positives and significant negatives. It’s crucial to weigh these carefully before engaging with any private healthcare service.

Pros: What Pebbleautism.co.uk Does Well

The website and the service it describes offer several commendable aspects: Edwardbaden.co.uk Review

• Neurodiversity-Affirming Approach: This is arguably the strongest positive. The explicit rejection of the ‘medical-model’ and describing autism as a ‘disorder’ or ‘condition’ resonates deeply with the neurodiversity movement. Their commitment to strengths-based perspectives and recommending resources “created by and for autistic people” is a significant ethical plus. This approach fosters a positive identity and reduces stigma.
• Qualified Professionals: The team consists of Dr. Chris Morrell (Chartered Clinical Psychologist, RegHCPC, AFBPS) and Sue Moon (Specialist Speech and Language Therapist, RegHCPC, MRCSLT). Their qualifications and experience, including work in specialist NHS services and schools, inspire confidence in their clinical competence.
• Clear Service Outlines and Pricing: The website clearly states the types of assessments offered (child, adult, combined autism/ADHD) and prominently displays the fixed pricing for each. This transparency regarding costs upfront is highly beneficial for potential clients.
• Structured Assessment Process: The detailed breakdown of the assessment stages, including the number of meetings, their typical duration, and the tools used (ADOS, QbCheck, DIVA), helps demystify the process for anxious clients.
• Personalised Post-Assessment Reports: The promise of detailed, tailored reports with practical advice and accommodations for school/college (for children) or individualised recommendations (for adults) is valuable. This indicates a commitment to actionable outcomes post-diagnosis.
• Free Screening Chat: Offering a free screening chat with Chris to gather background information and check suitability for an assessment is a thoughtful addition. This helps manage expectations and ensures the service is appropriate before any financial commitment is made.
• Flexibility in Consultation Format: The use of Teams for initial developmental history meetings offers convenience and accessibility, reducing geographical barriers for clients.

Cons: Significant Areas for Concern

Despite the positives, the negatives are substantial and, for a discerning consumer, may outweigh the advantages, particularly when evaluating trust and ethical practice in a healthcare context.

• Lack of Comprehensive Privacy Policy: This is a major ethical and legal failing. Under GDPR, organisations handling personal data, especially sensitive health data, are legally obliged to provide clear information on how data is collected, processed, stored, and protected. Its absence is a serious breach of trust and regulatory compliance.
• Absence of Terms and Conditions: Without T&Cs, clients have no clear understanding of the service agreement, their rights, the service’s obligations, or procedures for disputes. This creates a significant legal vacuum and leaves clients vulnerable.
• No Explicit Refund/Cancellation Policy: For services costing over £1600, the lack of a transparent policy regarding cancellations, rescheduling, and refunds is unacceptable. Clients need to understand the financial implications if they need to withdraw or postpone.
• No Clear Complaints Procedure: Ethical healthcare providers must have a transparent process for clients to raise concerns. The absence of this information on the website undermines client confidence and access to recourse.
• Limited Regulatory Transparency Beyond Individual Registrations: While individual practitioners are HCPC registered, there’s no overall statement about the practice’s regulatory oversight (e.g., CQC registration if applicable for private healthcare, or other relevant organisational accreditations). This leaves a gap in assuring clients of broader quality and safety standards for the service as a whole.
• No Clear Business Address: While the clinic location is mentioned, a full, verifiable business address for Pebble Autism as an entity is not provided, which can make it difficult for official correspondence or legal purposes.
• Reliance on External Clinic Room: The ADOS assessments are conducted at “Meet by the Park in Leamington Spa.” While this isn’t inherently a con, it highlights that Pebble Autism might not operate from its own dedicated, purpose-built diagnostic facility, which some clients might prefer for continuity or familiarity.

In summary, while Pebbleautism.co.uk has a strong philosophical approach and qualified staff, the critical omissions regarding data protection, contractual terms, and consumer rights present significant ethical and practical concerns. These are fundamental aspects of professional service delivery, especially in sensitive healthcare areas, and their absence calls for extreme caution.

Pebbleautism.co.uk Alternatives for Ethical Neurodiversity Support

Given the significant omissions in transparency and consumer protection policies on the Pebbleautism.co.uk website, it is crucial to consider alternatives, particularly for those seeking ethical and fully transparent support for neurodiverse individuals. While direct diagnostic service alternatives are complex and require careful individual research into their local regulatory compliance, we can focus on ethical support, resources, and community engagement that aligns with neurodiversity-affirming principles without the associated risks of unclear contractual terms or data handling. These alternatives focus on empowering individuals through knowledge, community, and practical tools.

Important Note: The following alternatives are primarily for support, information, and community. For formal diagnosis, it is always recommended to consult with a medical professional or service provider that demonstrates full transparency, clear policies (privacy, T&Cs, complaints), and explicit regulatory body affiliation. When seeking diagnostic services, ensure they are registered with the CQC (Care Quality Commission) if applicable, or equivalent regulatory bodies for private healthcare providers in the UK, and that all policies are readily available and understandable.

Here are some ethical alternatives focusing on support, education, and resources within the neurodiversity community in the UK: Ivaadvicegroup.co.uk Review

• National Autistic Society:

  • Key Features: The largest autism charity in the UK. Offers extensive information on autism, support services for individuals and families, helpline, local branches, and campaigning for autistic rights. Provides resources on understanding diagnosis, living with autism, employment, and education.
  • Price: Mostly free information and helpline, some paid training/events.
  • Pros: Highly reputable, comprehensive resources, strong advocacy, widely recognised and trusted.
  • Cons: Not a direct diagnostic service, may have waiting lists for certain support services.

• Ambitious about Autism:

  • Key Features: National charity focused on improving the lives of children and young people with autism. Provides education services (including specialist schools), campaigning, and employment support. Offers practical advice and resources for young people transitioning to adulthood.
  • Price: Information and some services are free; specialist education services have associated costs.
  • Pros: Dedicated to young people, strong focus on education and transition, active campaigning.
  • Cons: Primary focus is on children and young adults; not a direct diagnostic service.

• Autism Education Trust (AET):

  • Key Features: Leading national organisation providing training and resources for education professionals to support autistic children and young people. Offers a wealth of information on inclusive educational practices, curriculum adaptations, and creating autism-friendly environments.
  • Price: Resources are often free for individuals, training programmes have costs for schools/organisations.
  • Pros: Excellent for educators and parents seeking to understand educational support, promotes best practices in schools.
  • Cons: Not a direct support service for individuals; primarily focused on education professionals.

• Neurodiversity Celebration Week:

  • Key Features: An annual event and ongoing initiative aimed at challenging stereotypes about neurodevelopmental conditions. Their website offers a wealth of free resources, positive stories, and educational materials promoting a strengths-based view of neurodiversity. Provides toolkits for schools and workplaces.
  • Price: Free resources and access to materials.
  • Pros: Promotes a positive, celebratory view of neurodiversity; excellent for awareness and education; accessible resources.
  • Cons: Event-based, not a direct support service or diagnostic provider.

• Diverse Minds UK (Website for resources and training): Crown-outdoor.co.uk Review

  • Key Features: Offers workshops, training, and resources on neurodiversity, mental health, and inclusive practices for individuals, workplaces, and educational settings. Focuses on empowering neurodivergent individuals and promoting understanding.
  • Price: Varies by workshop/training package; some free resources may be available.
  • Pros: Practical training, focus on workplace and educational inclusion, promotes positive mental health.
  • Cons: Primarily training and consultancy; not a direct diagnostic service or general support charity.

• Autistic UK (Community & Advocacy):

  • Key Features: A grassroots organisation run by and for autistic people in the UK. Focuses on advocacy, peer support, and promoting the rights and needs of the autistic community. They often have forums and social groups.
  • Price: Free for community engagement.
  • Pros: Autistic-led, strong community focus, valuable peer support, advocacy for systemic change.
  • Cons: Not a diagnostic service; resources primarily community-driven rather than clinical.

• Sensory and Fidget Tools (via Amazon UK):

  

  • Key Features: A broad category of non-edible physical tools designed to aid sensory regulation, focus, and anxiety reduction for neurodiverse individuals. Examples include fidget toys, weighted blankets, noise-cancelling headphones, and chewelry. These are practical, tangible aids.
  • Price: Varies widely, from £5 for small fidgets to £50+ for weighted blankets.
  • Pros: Directly addresses sensory needs, portable, wide variety of options, immediate practical benefit, ethical (non-edible).
  • Cons: Requires individual research to find suitable items; not a diagnostic or therapeutic service in itself.

When exploring any service, always prioritize transparency in pricing, clear policies (privacy, terms of service, refunds, complaints), and verifiable regulatory compliance to ensure a safe and ethical engagement.

How to Cancel pebbleautism.co.uk Subscription or Services

Given the absence of a dedicated “Terms and Conditions” or “Cancellation Policy” page on Pebbleautism.co.uk’s website, cancelling any potential engagement or service agreement requires direct communication. This lack of transparency is a significant concern for consumers, as it leaves clients without clear guidelines on their rights and obligations regarding cancellations, refunds, or rescheduling. Wallchargers.co.uk Review

Absence of Formal Cancellation Procedures

The Pebbleautism.co.uk website does not provide any specific instructions, forms, or timelines for cancelling a service or a booking. This is a critical omission for a service that charges significant fees upfront or requires commitment for assessment slots. In typical professional service engagements, especially in healthcare, a clear policy would outline:

• Notice Period: How much advance notice is required for cancellation without incurring charges.
• Cancellation Fees: Whether a fee is charged for late cancellations or no-shows.
• Refund Policy: Under what circumstances a full or partial refund is issued.
• Procedure: Step-by-step instructions on how to submit a cancellation request.

Without this information, clients are operating under an implied agreement, which can lead to misunderstandings or disputes.

Recommended Steps for Cancellation

Since formal procedures are not outlined, the most direct and advisable approach to cancel any booking or engagement with Pebbleautism.co.uk would be to contact them directly and in writing.

1. Immediate Contact: As soon as you decide to cancel or need to discuss cancellation, reach out to them.
2. Use Provided Contact Methods:
   • Email: Send an email to [email protected]. This is the most traceable method as it creates a written record.
   • Telephone: Call them on 07816181810. While a phone call can be quicker, always follow up with an email to confirm what was discussed and agreed upon.
3. State Your Intent Clearly: In your communication, clearly state that you wish to cancel your assessment booking or service.
4. Reference Your Booking Details: Include any reference numbers, names, dates, or other relevant information related to your booking to help them identify your record quickly.
5. Request Confirmation: Ask for a written confirmation of your cancellation and any details regarding potential refunds or charges.
6. Document Everything: Keep a detailed record of all communications (emails, dates/times of phone calls, names of people you spoke with, and what was discussed). This documentation is vital in case of any future disputes.

Implications of Missing Policy

The absence of a clear cancellation policy on their website is a significant red flag from a consumer protection standpoint. It could imply that:

• No Clear Policy Exists: They may handle cancellations on a case-by-case basis, which lacks consistency and transparency.
• Clients Are at a Disadvantage: Without a pre-defined policy, clients have less leverage or certainty regarding their rights in cancellation scenarios, potentially leading to financial loss if a dispute arises.
• Compliance Issues: This lack of transparency may raise questions about their adherence to consumer rights regulations, which often require clear terms for service agreements.

While the service offers a free screening chat, the subsequent commitment to high-cost assessments necessitates a robust and accessible cancellation policy. Its absence is a point of considerable concern and should be a factor for any potential client to consider before proceeding. Infinity3.co.uk Review

Pebbleautism.co.uk Pricing and Value Proposition

Pebbleautism.co.uk clearly outlines its pricing structure for the various assessment services offered. This transparency regarding costs upfront is a positive aspect, allowing potential clients to understand the financial commitment involved. However, when evaluating the “value proposition,” it’s crucial to consider not just the service offered but also the surrounding consumer protections and clarity on policies that are currently missing from their website.

Detailed Pricing Structure

The website lists the following prices for their assessments:

• Autism assessments for children aged 6-18: £1850
• Autism assessments for adults 18+: £1650
• Combined autism/ADHD assessments for adults 18+: £2325

These prices are significant investments for individuals and families seeking diagnosis. For comparison, private autism assessments in the UK can range from £1,500 to £3,500, so Pebble Autism’s pricing falls within a competitive, albeit high, bracket. The difference in price between child and adult assessments might reflect the additional complexity or specific tools used (e.g., parental interviews for children) or simply different overheads associated with each service. The combined autism/ADHD assessment, at £2325, logically carries a higher price due to the inclusion of additional diagnostic tools (QbCheck, DIVA) and potentially more extensive assessment time.

What the Price Includes (Based on Website Information)

According to the website, the price covers:

• The Assessment Process: This includes the specified number of meetings (2-3), whether online via Teams or in-person at their clinic in Leamington Spa.
• Qualified Professionals: Access to the expertise of Dr. Chris Morrell (Chartered Clinical Psychologist) and Sue Moon (Specialist Speech and Language Therapist).
• Diagnostic Tools: The use of standardised tools like the ADOS, QbCheck, and DIVA as appropriate for the assessment type.
• Detailed Report: A comprehensive post-assessment report. For children, this includes “a profile of need and suggested advice and accommodations for school/college.” For adults, “recommendations and resources will be tailored to your individual needs.”
• Neurodiversity-Affirming Resources: The commitment that recommended resources are “created by and for autistic people and come from a strengths-based and neurodiversity-affirming perspective.”
• Free Screening Chat: An initial, no-obligation chat with Chris to ensure the assessment is appropriate.

Value Proposition: A Mixed Bag

The stated value proposition from Pebbleautism.co.uk leans heavily on its neurodiversity-affirming approach and the expertise of its qualified practitioners. For many, finding a service that actively rejects the ‘medical-model’ and focuses on strengths can be a powerful draw, justifying the investment. The testimonials on the homepage reinforce this perceived value, highlighting positive experiences and supportive advice. Penninevets.co.uk Review

However, the significant price tag brings into sharper focus the website’s missing essential policies. The value proposition is severely undermined by the absence of:

• A clear Privacy Policy: Clients are paying a premium for a service that handles their most sensitive health data, yet the website provides no readily available information on how this data is protected under GDPR. This is a fundamental consumer right and a critical element of trust and value.
• Comprehensive Terms and Conditions: Without T&Cs, the contractual terms of service are ambiguous. Clients don’t know what they are fully agreeing to, which can lead to disputes over service delivery, expectations, or outcomes. This lack of legal clarity diminishes the perceived value and increases client risk.
• Explicit Cancellation/Refund Policy: Investing over £1600 without a clear understanding of cancellation terms or refund eligibility is a significant financial risk. This policy gap represents a major detractor from the overall value proposition, as it leaves clients vulnerable to unforeseen circumstances.

Comparison with NHS Pathways:

It’s also worth noting the alternative, albeit often lengthy, pathway through the NHS for autism and ADHD assessments. While NHS services are free at the point of use, waiting lists can be exceptionally long (often years), which drives many to seek private assessments despite the high cost. For example, in 2023, data showed that some areas in the UK had average waiting times of over 3 years for adult autism assessments on the NHS. The private sector, like Pebble Autism, offers a much quicker route to diagnosis, which for many, holds considerable value in reducing anxiety and enabling earlier access to support.

However, even considering the NHS waiting times, the private sector must uphold rigorous standards of transparency and consumer protection. Pebbleautism.co.uk offers a specific type of value: timely access to a neurodiversity-affirming assessment by qualified professionals. But its current website presentation falls short on essential business practices that would fully justify its pricing and build complete client confidence. The “value” becomes questionable when basic consumer safeguards are absent.

Ethical Considerations for Autism Assessment Services

When evaluating services like Pebbleautism.co.uk, especially within a framework of ethical conduct, several key considerations come to the forefront. These aren’t just about professional competence, but about the broader responsibility to clients, transparency, and adherence to principles that foster trust and well-being. This is particularly vital in the context of neurodevelopmental assessments, which can have profound impacts on an individual’s identity, access to support, and life trajectory. Londongpclinic.co.uk Review

Transparency and Informed Consent

Core Ethical Principle: Clients have the right to be fully informed about all aspects of a service before committing. This includes understanding the process, costs, and, crucially, the legal and operational framework.

• Data Protection (GDPR): In the UK, the General Data Protection Regulation (GDPR) mandates strict requirements for handling personal data, especially sensitive health information. An ethical service must have a clear, accessible privacy policy detailing:
  • What data is collected.
  • How it is used (purpose of processing).
  • Who it is shared with (e.g., other professionals, if applicable, with consent).
  • How it is stored and secured.
  • How long it is retained.
  • Individuals’ rights regarding their data (access, rectification, erasure, etc.).
    The absence of a comprehensive privacy policy on Pebbleautism.co.uk is a significant ethical lapse as it fails to uphold the client’s right to informed consent regarding their data.
• Terms and Conditions: These form the contract between the service provider and the client. Ethically, they should clearly outline:
  • Scope of service.
  • Payment terms.
  • Client responsibilities.
  • Service limitations.
  • Dispute resolution mechanisms.
  • Intellectual property (e.g., ownership of reports).
    The lack of T&Cs leaves clients without a clear understanding of their contractual rights and responsibilities, creating an unequal power dynamic and potential for misunderstanding.
• Cancellation and Refund Policies: It is unethical to take significant upfront payments without clearly outlining policies for cancellation, rescheduling, and refunds. Clients must know the financial implications if their circumstances change. This protects both parties and builds trust.

Professional Standards and Regulatory Compliance

Core Ethical Principle: Professionals must operate within established ethical guidelines and regulatory frameworks to ensure client safety, quality of care, and accountability.

• Professional Body Registration: Dr. Chris Morrell’s HCPC (Health and Care Professions Council) and AFBPS (Associate Fellow of the British Psychological Society) registrations, and Sue Moon’s HCPC and MRCSLT (Member of the Royal College of Speech and Language Therapists) registrations are positive indicators of individual professional accountability. These bodies set ethical standards for their members.
• Organisational Regulation: For private healthcare services in the UK, particularly those offering diagnostic assessments, consideration of broader regulatory bodies like the CQC (Care Quality Commission) is essential. While not all private practices are required to register with the CQC for diagnostic services alone, if they provide regulated activities (e.g., treatment, regulated advice), CQC registration becomes necessary. Even without CQC, a robust internal governance framework, which includes a complaints procedure, is ethically paramount.
• Complaints Procedure: An ethical service must have a transparent and accessible procedure for clients to raise concerns. This demonstrates a commitment to resolving issues fairly and upholding client satisfaction. Its absence indicates a lack of a clear pathway for client redress.

Neurodiversity-Affirming Practice

Core Ethical Principle: The approach to assessment and post-diagnostic support should be respectful, empowering, and avoid pathologising neurodivergence.

• Strengths-Based Language: Pebbleautism.co.uk’s explicit rejection of the ‘medical-model’ and describing autism as a ‘disorder’ or ‘condition’ is highly ethical within the neurodiversity paradigm. This approach fosters a positive identity and reduces stigma.
• Autistic-Led Resources: The commitment to recommending resources “created by and for autistic people” is also an ethical strong point, ensuring that support is genuinely relevant and informed by lived experience.
• Person-Centred Care: The emphasis on tailoring recommendations to individual needs aligns with person-centred care, an ethical hallmark of good practice.

Accessibility and Equity

Core Ethical Principle: Services should strive to be as accessible as possible, considering diverse needs.

• Virtual and In-Person Options: Offering initial consultations via Teams enhances accessibility for those with mobility issues, geographical barriers, or anxiety about in-person meetings. However, the requirement for in-person ADOS assessments for all indicates a limitation for those unable to travel to Leamington Spa.
• Financial Accessibility: The high cost of private assessments raises questions of financial accessibility. While a private service can choose its pricing, understanding that this makes diagnosis inaccessible for many is an ethical consideration for the broader system.

In conclusion, while Pebbleautism.co.uk adopts a commendable neurodiversity-affirming stance and employs qualified professionals, its significant ethical gaps in transparency regarding data protection, contractual terms, and client recourse are paramount concerns. An ethically robust service must not only provide quality care but also operate with full transparency and adherence to consumer protection regulations, ensuring clients are fully informed and safeguarded. Pinpalsltd.co.uk Review

How to Cancel Pebbleautism.co.uk Free Trial

The Pebbleautism.co.uk website, based on the provided homepage text, does not appear to offer a ‘free trial’ service in the traditional sense of a subscription or a preliminary service that converts to a paid one. Their engagement process begins with a “free screening chat” with Chris. This chat is explicitly described as taking “background information and check that an assessment is the right thing for you.” It is positioned as an initial consultation before any formal commitment or payment is made.

Understanding the “Free Screening Chat”

• Purpose: The “free screening chat” is designed to determine suitability for an assessment. It’s a pre-assessment discussion, not a trial of the assessment service itself.
• Format: Typically by telephone, with alternatives for those who prefer not to use the phone.
• No Obligation: The language suggests this is a no-obligation discussion. “If you would like to speak to us about booking an assessment please complete our contact form below. Chris will arrange a free screening chat… Once you decide to go ahead we will provide you with dates for your assessment and ask you to complete some forms prior to your first meeting.” This implies that the decision to proceed (and incur costs) is made after this free chat.

Therefore, there is no “Free Trial” to Cancel

Since there’s no ongoing ‘free trial’ subscription or service that automatically converts to a paid model, there are no cancellation steps for a free trial. If you have only had the free screening chat and decide not to proceed with a paid assessment, you simply do not “decide to go ahead.” No further action or cancellation process is explicitly required or mentioned on the website for the free chat itself.

What if you’ve progressed beyond the free chat?

If you have moved past the free screening chat and have formally booked an assessment, that implies you have made a commitment to proceed, potentially involving payment or an agreement to pay. In this scenario, you would be looking to cancel a paid service booking, not a free trial. As discussed in the “How to Cancel Pebbleautism.co.uk Subscription” section, the website currently lacks clear, explicit cancellation and refund policies for paid services.

Recommended Action for Cancelling a Booked Assessment (after the free chat):

If you have booked and potentially paid for an assessment after the free screening chat, and now wish to cancel, you would need to: Ridzenergy.co.uk Review

1. Contact Pebble Autism directly:
   • Email: [email protected]
   • Phone: 07816181810
2. Clearly state your intention to cancel the booked assessment.
3. Request information on their cancellation policy: Specifically ask about any cancellation fees, refund eligibility, or rescheduling options.
4. Document all communication: Keep records of emails and details of phone conversations.

In summary, Pebbleautism.co.uk offers a free screening chat, not a free trial that requires cancellation. Any cancellation procedures would only apply if you have proceeded to formally book a paid assessment service, for which clear policies are currently missing from their website.

Pebbleautism.co.uk vs. Other Assessment Providers (General Considerations)

When considering Pebbleautism.co.uk in comparison to other autism and ADHD assessment providers in the UK, several factors come into play, including their unique philosophical approach, service model, pricing, and crucially, their transparency regarding essential business practices. It’s not a direct ‘vs.’ in terms of identical features, but rather a comparison of overall service offering and client experience.

Key Differentiating Factors of Pebbleautism.co.uk

1. Neurodiversity-Affirming Stance: This is Pebble Autism’s most significant differentiator. Their explicit rejection of the ‘medical-model’ and refusal to describe autism as a ‘disorder’ or ‘condition’ sets them apart from more traditional or clinically oriented services. This approach resonates deeply with individuals seeking a diagnostic process that validates their identity rather than pathologising it. Many providers, while professional, may not explicitly state such a strong philosophical position on their public-facing materials.
2. Qualified but Small Team: The service is provided by two named, highly qualified professionals: a Chartered Clinical Psychologist and a Specialist Speech and Language Therapist. This offers a personalized feel, where clients know exactly who will be conducting their assessment. Larger clinics might have a broader team, which can offer greater capacity but potentially less continuity with a single professional.
3. Hybrid Assessment Model: Offering initial history-taking via Teams and in-person ADOS assessments is a hybrid model. This blends accessibility with the requirement for standardised in-person observation. Some larger private clinics might offer fully remote assessments (where permitted by guidelines for specific tools), while others insist on entirely in-person.
4. Direct, Upfront Pricing: Their pricing is clearly stated on the homepage. While common for private services, some providers might require an inquiry to obtain full pricing details.
5. Omissions in Transparency (A Major Point of Difference): This is where Pebbleautism.co.uk notably differs from many established private healthcare providers. The absence of easily accessible, comprehensive privacy policies, terms and conditions, and cancellation/refund policies is a significant concern. Most reputable private clinics will have these documents clearly linked and available on their websites to ensure regulatory compliance and client protection.

General Considerations When Comparing Providers

When clients compare Pebbleautism.co.uk with other options, they typically look at the following:

1. Qualifications and Experience of Clinicians: All reputable providers will employ qualified professionals (e.g., psychologists, psychiatrists, paediatricians, speech and language therapists). The specific blend of expertise (e.g., presence of a psychiatrist for medication considerations, if relevant) can vary.
2. Assessment Methodology: What diagnostic tools are used (e.g., ADOS-2, ADI-R, DIVA, QbCheck, clinical interviews)? Do they adhere to National Institute for Health and Care Excellence (NICE) guidelines for autism and ADHD diagnosis in the UK?
3. Accreditation and Regulation:
   • CQC Registration: Many private healthcare providers in the UK providing regulated activities (which can include diagnostic assessment as part of a broader care pathway) are registered with the Care Quality Commission (CQC). CQC registration indicates adherence to specific quality and safety standards, and clients can view inspection reports. The absence of CQC registration (or a clear statement about why it’s not applicable/needed for their specific service model) on Pebbleautism.co.uk is a point of divergence from many larger private clinics.
   • Professional Body Affiliation: Beyond individual HCPC registration, are the clinicians affiliated with other reputable professional bodies or special interest groups?
4. Cost and Payment Structure: While Pebbleautism.co.uk is upfront, prices vary across the private sector based on location, reputation, and included services (e.g., follow-up appointments, school visits).
5. Waiting Times: Private services almost universally offer significantly shorter waiting times than NHS pathways. This is often a primary driver for choosing private.
6. Post-Diagnostic Support: What kind of report is provided? Is there any post-diagnostic support, signposting to resources, or follow-up? Pebble Autism’s commitment to tailored, neurodiversity-affirming resources is a strong point here.
7. Geographical Location and Accessibility: For in-person components, the clinic’s location (Leamington Spa for Pebble Autism) is a key factor.
8. Reviews and Reputation: What are other clients saying? While Pebble Autism features testimonials, independent reviews on platforms like Google or Trustpilot (if available) offer a broader perspective.

Conclusion on Comparison

Pebbleautism.co.uk carves out a niche with its explicit neurodiversity-affirming philosophy and personalized approach from a small, qualified team. For individuals prioritising this perspective, it may appear highly appealing. However, its significant shortfalls in displaying fundamental consumer protection policies (privacy, T&Cs, cancellation/refund) are a major point of departure from what is generally expected from reputable and ethically sound healthcare providers, especially when compared to larger, CQC-registered private clinics that often have these documents readily available and robustly implemented. This lack of transparency means potential clients must weigh the philosophical alignment against the critical need for comprehensive consumer safeguards.

FAQ

What is Pebbleautism.co.uk?

Pebbleautism.co.uk is a private service in the UK that offers autism and combined autism/ADHD assessments for children aged 6-18 and adults aged 18+. Deborahmorphewdrivertraining.co.uk Review

Who are the professionals behind Pebbleautism.co.uk?

The service is run by Dr. Chris Morrell, a Chartered Clinical Psychologist (RegHCPC, AFBPS), and Sue Moon, a Specialist Speech and Language Therapist (RegHCPC, MRCSLT).

What is Pebbleautism.co.uk’s approach to autism?

They adopt a neurodiversity-affirming perspective, explicitly rejecting the ‘medical-model’ and not describing autism as a ‘disorder’ or ‘condition’. They focus on strengths-based assessments.

How much does an autism assessment cost at Pebbleautism.co.uk?

A child autism assessment costs £1850, an adult autism assessment costs £1650, and a combined adult autism/ADHD assessment costs £2325.

Are the assessment prices on Pebbleautism.co.uk transparent?

Yes, the website clearly displays the pricing for each type of assessment upfront.

Does Pebbleautism.co.uk offer a free consultation?

Yes, they offer a free screening chat with Chris to gather background information and determine if an assessment is the right fit. This is a pre-assessment discussion, not a trial. Prospective-electrical.co.uk Review

What is involved in a child autism assessment at Pebbleautism.co.uk?

It involves two meetings: a 2-hour developmental history meeting with parents (via Teams) and a 2-hour ADOS assessment with the child at their clinic room in Leamington Spa.

What is involved in an adult autism assessment at Pebbleautism.co.uk?

It involves two meetings: a 2-hour meeting discussing childhood and teens (via Teams, with optional parental involvement) and a 2-hour ADOS assessment at their clinic room in Leamington Spa.

What tools are used in the combined adult autism/ADHD assessment?

This assessment includes the ADOS assessment, QbCheck (a computer-based test for attention, impulsivity, and motor activity), and the DIVA (Diagnostic Interview for ADHD in Adults).

Does Pebbleautism.co.uk provide a report after the assessment?

Yes, a detailed report is provided after every assessment. For children, it includes a profile of need and suggested advice for school/college; for adults, recommendations are tailored to individual needs.

Does Pebbleautism.co.uk have a privacy policy?

No, the website does not appear to have a dedicated, easily accessible privacy policy outlining how client data is collected, stored, and used. This is a significant omission. Rclarkandsons-builders.co.uk Review

Does Pebbleautism.co.uk have terms and conditions?

No, the website does not explicitly display comprehensive terms and conditions of service.

What is Pebbleautism.co.uk’s cancellation or refund policy?

The website does not explicitly state a clear cancellation or refund policy for booked assessments. Clients would need to contact them directly to inquire about this.

Is Pebbleautism.co.uk regulated by the CQC (Care Quality Commission)?

The website does not explicitly state CQC registration for the service as a whole. While individual clinicians are HCPC registered, this doesn’t automatically imply CQC regulation for the practice.

Where are the in-person assessments conducted?

In-person assessments (ADOS, QbCheck, DIVA) are conducted at their clinic room at Meet by the Park in Leamington Spa.

Can parents be involved in adult assessments at Pebbleautism.co.uk?

Yes, for adult assessments, if the individual is comfortable, Sue Moon can talk with parents during the initial childhood and teens history meeting, either concurrently or separately.

Are the resources recommended by Pebbleautism.co.uk neurodiversity-affirming?

Yes, they state that all recommended resources are created by and for autistic people, coming from a strengths-based and neurodiversity-affirming perspective.

How can I contact Pebbleautism.co.uk?

You can contact them via email at [email protected] or by phone at 07816181810.

What are the main concerns with Pebbleautism.co.uk from a consumer perspective?

The primary concerns are the lack of a clear privacy policy, terms and conditions, and a transparent cancellation/refund policy, which are crucial for consumer protection and ethical practice.

Are there alternatives to Pebbleautism.co.uk for autism support in the UK?

Yes, reputable charities like the National Autistic Society, Ambitious about Autism, and Autistic UK offer extensive information, support, and community engagement. For diagnosis, always seek providers with clear policies and verifiable regulatory compliance.