Ourowncandlecompany.co.uk Review

Based on looking at the website Ourowncandlecompany.co.uk, the overall impression is that of a standard e-commerce platform focused solely on selling candles and wax melts. While the site appears functional and presents its products clearly, certain elements raise questions regarding a comprehensive and trustworthy online presence, particularly from an ethical consumer perspective.

Here’s an overall review summary:

• Website Design & User Experience: Clean, easy to navigate, with clear product categories.
• Product Information: Decent descriptions and clear pricing for candles and wax melts.
• Transparency & Trust Signals: Lacks crucial information typically found on reputable e-commerce sites, such as a physical address, detailed contact options beyond a general email, and a comprehensive privacy policy readily accessible. The claim of “MADE IN THE USA 🇺🇸” while operating a “.co.uk” domain could confuse some users.
• Customer Service Information: Limited to general claims like “always on hand to help” without specific channels or guaranteed response times.
• Ethical Considerations: The focus solely on candles and wax melts generally aligns with permissible products. However, the lack of detailed business information and transparency can be a concern for those seeking to verify a company’s full ethical standing.

While the website does a reasonable job presenting its products, the absence of more robust company details and clear, comprehensive policies means it falls short of what highly trusted e-commerce platforms typically offer. For consumers who prioritise full transparency and the ability to easily verify a business’s legitimacy and practices, this site might leave some questions unanswered.

Here are some alternatives for home fragrance and decor products that offer transparency and are widely recognised for their quality and ethical practices:

• Yankee Candle
  • Key Features: Wide range of authentic fragrances, various sizes including large jars, known for long burn times.
  • Average Price: £10 – £30+ depending on size and collection.
  • Pros: Extensive selection, strong brand recognition, readily available, good scent throw.
  • Cons: Can be pricier than some alternatives, some scents may be overpowering for sensitive individuals.
• Woodwick Candles
  • Key Features: Patented wooden wick creates a soothing crackling sound, unique layered fragrances, stylish designs.
  • Average Price: £15 – £35.
  • Pros: Distinctive crackling sound, premium feel, appealing aesthetics, strong scent performance.
  • Cons: Higher price point, wooden wick requires specific trimming for optimal burn.
• The White Company Home Scents
  • Key Features: Elegant, sophisticated fragrances, diffusers, room sprays, and candles, focus on natural ingredients.
  • Average Price: £20 – £60+.
  • Pros: Luxurious feel, refined scents, high-quality ingredients, excellent for gifting.
  • Cons: Significantly higher price point, limited playful scents compared to mass-market brands.
• Neom Organics London
  • Key Features: Focus on 100% natural fragrances for specific well-being benefits (e.g., sleep, energy), ethical sourcing, aromatherapy blends.
  • Average Price: £30 – £50+.
  • Pros: Aromatherapy benefits, natural ingredients, strong ethical stance, beautiful packaging.
  • Cons: Premium price, scent range might be less varied than purely decorative brands.
• Jo Malone London Candles
  • Key Features: Iconic luxury fragrance house, sophisticated and unique scent combinations, high-quality wax, minimalist design.
  • Average Price: £50 – £100+.
  • Pros: Prestigious brand, distinctive and long-lasting scents, elegant decor item.
  • Cons: Very high price point, not accessible for all budgets.
• Diptyque Candles
  • Key Features: Parisian luxury brand, artistic and unique scent profiles, iconic minimalist black and white labels, long-standing reputation.
  • Average Price: £50 – £100+.
  • Pros: Exquisite, complex fragrances, highly coveted luxury item, excellent throw.
  • Cons: Extremely expensive, more of a luxury splurge than an everyday item.
• Wax Lyrical
  • Key Features: UK-based manufacturer, wide range of home fragrances including candles, diffusers, and refills, often inspired by British landscapes.
  • Average Price: £8 – £25.
  • Pros: Affordable, made in the UK, good variety of scents and product types.
  • Cons: Scent throw can vary between products, not as widely known as global brands.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Ourowncandlecompany.co.uk Review & First Look

A thorough review of any online business begins with its immediate digital storefront – the website itself. Ourowncandlecompany.co.uk presents a clean, visually appealing interface. The primary focus is clearly on showcasing their range of candles and wax melts, with attractive product photography and straightforward descriptions. However, a deeper dive reveals areas where transparency and comprehensive information, vital for building robust consumer trust, could be significantly improved.

Initial Impressions of the Website Interface

The website’s design is intuitive, employing a clear navigation bar that directs users to “Shop Candles,” “Our Story,” and “Login.” This simplicity ensures a smooth user journey, allowing visitors to quickly browse products or learn more about the brand. The prominent display of “FREE SHIPPING when you spend over £50 🚚” and “MADE IN THE USA 🇺🇸” are clear value propositions, though the latter immediately raises a query for a “.co.uk” domain, which suggests a primary market in the UK.

Product Range and Presentation

Ourowncandlecompany.co.uk offers a variety of candle types, including “Classic 100 Hour Candles,” “Special Edition 100 Hour Candles,” “Mini Mason 30 Hour Candles,” “Premium Wax Melts,” and “Tin 100 Hour Candles.” Each product listing includes pricing and a clear image. The descriptions highlight aspects like “Long & Clean Burns” and “Luxury in a Jar,” appealing to common desires for quality and affordability in home fragrance. The inclusion of customer testimonials, though brief, adds a layer of social proof.

Missing Trust Signals and Information Gaps

Despite the user-friendly design, critical elements that build trust and legitimacy for online businesses are noticeably absent or underdeveloped. There’s no readily available physical address for the company, only a general “Our Story” page that gives a narrative but lacks concrete operational details. Contact information seems limited, with no clear phone number or live chat support mentioned on the homepage. Furthermore, the absence of direct links to privacy policies, terms of service, or a comprehensive FAQ section on the main page requires users to actively search for them, if they exist at all. This lack of immediate transparency is a red flag for those accustomed to thorough due diligence from reputable online retailers.

Ourowncandlecompany.co.uk Pros & Cons

When evaluating an e-commerce site, it’s essential to weigh its strengths against its weaknesses. Ourowncandlecompany.co.uk has some clear advantages in its presentation and product focus, but also notable areas where it could enhance its trustworthiness and consumer confidence. Gsulandscapes.co.uk Review

Advantages of the Ourowncandlecompany.co.uk Website

• Clear Product Focus: The site’s singular focus on candles and wax melts makes it easy for visitors to understand exactly what the company offers. This specialisation can be appealing to those seeking dedicated expertise in a particular niche.
• Visually Appealing Design: The website is well-designed with clear imagery and a clean layout. Products are showcased effectively, making for an attractive browsing experience.
• Intuitive Navigation: The menu is simple and easy to use, allowing for quick access to different product categories and information pages. This contributes to a positive user experience.
• Value Propositions Highlighted: Free shipping over a certain threshold and clear pricing are immediately visible, which is beneficial for potential customers looking for good deals.
• “Money Back Guarantee” Claim: The promise that “if your candle doesn’t smell like the title, you’ll get your money back!” is a strong customer assurance. However, the exact terms and conditions for this guarantee are not immediately clear on the homepage.

Disadvantages and Areas for Improvement

• Lack of Comprehensive Transparency: A significant drawback is the absence of detailed company information. There’s no easily discoverable physical business address, which is standard for legitimate UK-based businesses. This makes it difficult for consumers to verify the company’s physical presence or operational base, especially given the “MADE IN THE USA” claim on a .co.uk domain.
• Limited Contact Options: While the site mentions “always on hand to help,” there’s no obvious phone number or live chat support. Typically, a trusted online retailer offers multiple avenues for customer support, including a direct phone line or a responsive live chat system.
• Incomplete Policy Information: Essential legal and operational policies such as a detailed privacy policy, terms and conditions, return policy, and shipping policy are not prominently linked on the homepage. This can lead to uncertainty for consumers about their rights and the company’s commitments. Reputable e-commerce sites often link these in the footer or a dedicated “About Us” section.
• Vague “Our Story” Section: While the “Our Story” page provides a narrative, it lacks concrete details about the founders, company registration, or its operational structure. This vagueness can hinder trust-building, as consumers often seek transparency about the people and processes behind a brand.
• Review Authenticity Concerns: While customer testimonials are present, their brevity and lack of specific details (e.g., date of review, verified purchase tags) can make them seem less authentic to a discerning eye. More robust review systems, perhaps integrated with third-party platforms, would bolster credibility.

Ourowncandlecompany.co.uk Pricing

Understanding the pricing structure of any online store is crucial for consumers. Ourowncandlecompany.co.uk presents its product pricing clearly on the homepage and within individual product listings. The pricing strategy appears to focus on offering “luxury at affordable prices,” as stated on their site, which is a common appeal in the home fragrance market.

Overview of Candle and Wax Melt Pricing

The core products, including the “Classic 100 Hour Candles” and “Special Edition 100 Hour Candles,” are consistently priced at £14.95. This unified pricing for their larger candles simplifies the purchasing decision for customers. The “Mini Mason 30 Hour Candles” are priced at £8.00, offering a smaller, more affordable option. “Premium Wax Melts” are available for £6.99. These price points suggest a competitive strategy within the mid-range segment of the UK candle market.

Bundle Deals and Savings

The website also prominently features “Bundle Deals & Gift Sets,” which aim to provide additional value to customers. Examples include:

• Essentials Pre-Made Bundle of Three: Sale price £35.00 (Regular price £45.00), representing a saving of £10.00.
• Summer Triple Candle Set: Sale price £35.00 (Regular price £45.00), also a saving of £10.00.
• Dessert Triple Candle Set: Sale price £35.00 (Regular price £45.00), a £10.00 saving.
• Winter Delights Limited Bundle: Sale price £34.99 (Regular price £45.00), saving £10.01.

These bundles effectively encourage larger purchases by offering a perceived discount, aligning with common e-commerce sales tactics to increase average order value. The “FREE SHIPPING when you spend over £50” also acts as a motivator for customers to increase their basket size, reinforcing the value proposition.

Price Competitiveness in the UK Market

Compared to major UK candle brands like Yankee Candle (where large jars can range from £20-£30) or luxury brands such as The White Company (often £25-£60+ for candles), Ourowncandlecompany.co.uk’s pricing of £14.95 for a 100-hour candle appears to be very competitive. This aligns with their stated mission of providing “luxury at affordable prices.” The lower price point for wax melts also makes them an accessible entry product for new customers. This competitive pricing can be a significant draw for consumers seeking quality candles without the premium price tag often associated with larger, more established brands. Tipson.co.uk Review

Ourowncandlecompany.co.uk Alternatives

When considering alternatives to Ourowncandlecompany.co.uk, especially for those seeking ethical and high-quality home fragrance products in the UK, several established brands offer a broader range of options, greater transparency, and often a stronger reputation for customer service. These alternatives range from well-known global brands to specialist aromatherapy companies.

Why Explore Alternatives?

While Ourowncandlecompany.co.uk offers competitive pricing, the limited transparency regarding company details and customer support channels can be a concern for some consumers. Exploring alternatives allows for:

• Greater Transparency: Many established brands offer clear physical addresses, comprehensive customer service contact details, and detailed policy pages (returns, shipping, privacy) readily accessible on their websites.
• Wider Product Range: Alternatives often provide a more diverse selection of fragrances, candle types (e.g., pillar, votive), diffusers, and complementary home scent products.
• Established Reputation: Brands with a longer history and extensive customer reviews (often verified by third-party platforms) generally inspire greater confidence.
• Ethical Sourcing and Production: Some brands explicitly detail their commitment to sustainable sourcing, ethical labour practices, and environmentally friendly production, which is a growing priority for many consumers.

Top Alternatives for Home Fragrance in the UK

1. Yankee Candle

   

   • Reason for Inclusion: Perhaps the most globally recognised candle brand, Yankee Candle offers an immense variety of scents, sizes, and product formats (large jars, votives, tealights, car fragrances). They are widely available online and in physical stores across the UK, providing ease of access and reliability. Their website is robust, featuring clear contact information, detailed policies, and a comprehensive FAQ section.
   • Key Differentiator: Unparalleled scent variety and strong retail presence.

2. Woodwick Candles Bebono.co.uk Review

   • Reason for Inclusion: Owned by Newell Brands (which also owns Yankee Candle), Woodwick offers a unique selling point with its patented wooden wick that creates a comforting crackling sound, mimicking a fireplace. They focus on sophisticated, layered fragrances and offer a premium aesthetic. Their online presence is professional, with clear customer service channels.
   • Key Differentiator: Unique wooden wick and crackling sound.

3. The White Company Home Scents

   • Reason for Inclusion: A well-regarded UK lifestyle brand, The White Company is known for its elegant, minimalist home fragrances. Their range includes candles, diffusers, room sprays, and essential oils, all with a focus on refined, subtle scents. They operate with a strong online presence, clear store locator, and comprehensive customer support.
   • Key Differentiator: Premium, sophisticated British aesthetic and refined scent profiles.

4. Neom Organics London

   • Reason for Inclusion: For those prioritising well-being and natural ingredients, Neom Organics is a strong choice. They specialise in 100% natural fragrances designed for specific therapeutic benefits (e.g., de-stress, sleep, energy boost). Their commitment to ethical sourcing and natural formulations is clearly articulated on their website, providing greater transparency for the ethically conscious consumer.
   • Key Differentiator: Aromatherapy-focused, 100% natural fragrances with well-being benefits.

5. Wax Lyrical

   • Reason for Inclusion: A significant UK-based manufacturer of home fragrances, Wax Lyrical offers a wide array of products, from candles and diffusers to room sprays and refills. Being a UK company, their products are readily available, and their website provides clear information about their manufacturing process and customer service. They often feature scents inspired by British landscapes.
   • Key Differentiator: Proudly made in the UK with a focus on traditional and contemporary British scents.

6. Stoneglow Candles

   • Reason for Inclusion: Another UK-based company with over 25 years of experience, Stoneglow Hand Made Candles prides itself on crafting luxury candles and diffusers. They offer a diverse range of collections, from modern botanical to classic, and are known for their strong scent throw and beautiful packaging. Their website offers clear business information and a professional online shopping experience.
   • Key Differentiator: Hand-poured luxury candles and diffusers with innovative designs.
7. Rituals… Royalvapor.co.uk Review

   • Reason for Inclusion: While known for body and skincare, Rituals also offers a comprehensive range of home fragrances, including scented candles, fragrance sticks, and room sprays. Their philosophy is about transforming daily routines into meaningful moments, and their products reflect this with luxurious, unique scents and elegant design. They have a strong ethical stance and provide detailed company information.
   • Key Differentiator: Holistic approach to well-being, unique fragrance sticks, and luxurious home scents that create a specific ambiance.

These alternatives provide a robust selection for consumers in the UK seeking a variety of styles, price points, and ethical commitments in their home fragrance purchases, often with greater transparency than Ourowncandlecompany.co.uk currently displays.

How to Check the Legitimacy of an Online Candle Company

In the digital age, being able to verify the legitimacy of an online store is paramount, especially when you’re looking for quality products from a reliable source. For candle companies, just like any other e-commerce business, there are specific indicators you can look for to build confidence or raise red flags.

Verifying Company Information

• Physical Address and Contact Details: A legitimate business will typically provide a clear physical address for their operations or registered office, along with a functional phone number and email address for customer service. Look for this information in the footer, “Contact Us” page, or “About Us” section. The absence of a verifiable physical address is a significant red flag.
• Company Registration: In the UK, businesses are registered with Companies House. You can often find a company’s registration number (e.g., 8 digits) on their website, usually in the footer or terms and conditions. You can then use this number to search the Companies House register (find-and-update.company-information.service.gov.uk) to verify the company’s existence and status.
• VAT Number: If the company is VAT registered, they should display their VAT number (a 9-digit number, sometimes preceded by ‘GB’) on their website. This can also be cross-referenced with HMRC.

Assessing Website Security and Policies

• SSL Certificate (HTTPS): Always check that the website uses HTTPS (indicated by a padlock symbol in your browser’s address bar) rather than just HTTP. This means the connection is secure and your data (like payment information) is encrypted.
• Comprehensive Policies: A trustworthy e-commerce site will have clear, easily accessible policies for:
  • Privacy Policy: Explains how your personal data is collected, used, and protected.
  • Terms & Conditions: Outlines the legal agreement between you and the company regarding website use and purchases.
  • Return/Refund Policy: Details the process, conditions, and timelines for returning products and receiving refunds.
  • Shipping Policy: Provides information on delivery times, costs, and methods.
  • Cookie Policy: Explains the use of cookies on the site.
  • The absence of these or their vagueness can be a major warning sign.

Evaluating Online Presence and Reputation

• Customer Reviews: Look for reviews on independent third-party platforms like Trustpilot, Google Reviews, or social media. While reviews on the company’s own website can be helpful, independent sources provide a more unbiased perspective. Be wary of sites with no reviews or only excessively positive, generic reviews.
• Social Media Activity: A legitimate company often has an active and engaging presence on social media platforms. Check for recent posts, customer interactions, and consistency in branding.
• Domain Age and History: You can use tools like WHOIS lookup services to check when a domain was registered. Very new domains (less than a year old) for companies claiming extensive experience can be suspicious, especially if other trust signals are weak.
• Professionalism: Assess the overall professionalism of the website. Are there typos, grammatical errors, or poor-quality images? These can indicate a lack of attention to detail or a hastily put-together site.

By systematically checking these points, consumers can significantly reduce their risk when purchasing from unfamiliar online candle companies, ensuring a more secure and satisfactory shopping experience.

Ensuring Ethical Shopping for Home Fragrances

For consumers who prioritise ethical considerations in their purchases, selecting home fragrances involves looking beyond just the scent and price. Ethical shopping in this category encompasses factors such as the sourcing of ingredients, manufacturing practices, environmental impact, and overall business transparency.

Ingredient Sourcing and Safety

• Natural vs. Synthetic Fragrances: While natural essential oils are often preferred for their purity and aromatherapy benefits, some synthetic fragrances are developed to be safe and sustainable. The key is transparency from the brand about what ingredients are used.
• Wax Type:
  • Soy Wax: A popular choice for its sustainability and clean burn, derived from soybeans.
  • Coconut Wax: Another natural, sustainable option known for its excellent scent throw and clean burn.
  • Beeswax: A natural wax, but often more expensive and with specific burning characteristics.
  • Paraffin Wax: Petroleum-derived; while generally safe in candles, it’s less preferred by those seeking natural or environmentally friendly options due to its non-renewable source.
  • Blends: Many candles use blends of waxes (e.g., soy-paraffin blend). Ethical brands will disclose their wax composition.
• Wicks: Look for wicks made from cotton or wood, ideally lead-free.
• Phthalate-Free Fragrances: Phthalates are chemical compounds sometimes used in fragrances. Many ethical brands explicitly state their fragrances are phthalate-free due to potential health concerns.
• Cruelty-Free: Ethical brands often ensure their products and ingredients are not tested on animals. Look for certifications like the Leaping Bunny logo.

Manufacturing Practices and Transparency

• Fair Labour Practices: While harder to verify for smaller businesses, larger ethical brands often provide statements or certifications regarding fair wages, safe working conditions, and no child labour in their supply chain.
• Made In: Knowing where the product is manufactured can offer insights into labour standards and carbon footprint. A UK company making candles in the UK might appeal to those supporting local industries and reducing transportation emissions.
• Company Values: Does the company articulate its values regarding sustainability, community involvement, or ethical production? A dedicated “Our Values” or “Sustainability” page can be a good indicator.

Environmental Impact

• Packaging: Consider brands that use recycled, recyclable, or reusable packaging materials. Glass jars are often reusable, and cardboard packaging is generally recyclable.
• Carbon Footprint: While challenging for consumers to assess fully, brands that focus on local sourcing, efficient production processes, and reduced transportation (e.g., manufacturing in the country of sale) tend to have a lower carbon footprint.
• Palm Oil: If palm oil derivatives are used, check if they are from certified sustainable sources (e.g., RSPO certified), as unsustainable palm oil production is a major driver of deforestation.

By actively seeking out brands that are transparent about these aspects, consumers can make more informed choices that align with their ethical principles, promoting responsible practices within the home fragrance industry. Dws-ltd.co.uk Review

Ourowncandlecompany.co.uk vs. Established UK Home Fragrance Brands

When Ourowncandlecompany.co.uk is compared to established UK home fragrance brands, several distinctions emerge in terms of brand maturity, market positioning, and the depth of consumer trust signals. While Ourowncandlecompany.co.uk offers a focused product range with competitive pricing, it operates in a different league than companies like The White Company or Wax Lyrical, which have built extensive reputations and robust infrastructures over many years.

Brand Maturity and Market Presence

• Ourowncandlecompany.co.uk: Appears to be a newer or smaller player, focusing primarily on direct-to-consumer online sales. Its “MADE IN THE USA” claim on a .co.uk domain suggests a UK distribution point for a US-based product, which can add a layer of complexity for UK consumers expecting a fully indigenous brand. Its market presence is limited to its own e-commerce site.
• Established UK Brands (e.g., The White Company, Wax Lyrical, Neom Organics): These brands have a strong, long-standing presence in the UK market, often with physical retail stores, extensive online operations, and wholesale distribution. They have built significant brand equity, customer loyalty, and are widely recognised. For instance, The White Company has numerous high street stores, and Wax Lyrical is a major UK manufacturer supplying many retailers.

Transparency and Trust Signals

• Ourowncandlecompany.co.uk: As noted, it lacks detailed company registration information, a clear physical address, and comprehensive policy pages readily available on the homepage. This limits the ability of consumers to perform thorough due diligence. The customer reviews, while present, are internal and lack third-party verification.
• Established UK Brands: Excel in transparency. Their websites clearly display registered company addresses, VAT numbers, comprehensive contact options (phone, email, live chat), and detailed legal policies (privacy, returns, T&Cs) prominently linked. They often feature extensive external customer reviews on platforms like Trustpilot, reinforcing their credibility. Many also highlight their ethical sourcing, sustainability efforts, and accreditations, building deeper trust with environmentally and ethically conscious consumers.

Product Range and Specialisation

• Ourowncandlecompany.co.uk: Specialises almost exclusively in mason jar candles and wax melts, with a focus on affordability and long burn times. The scent profiles appear to be more traditional and mass-appeal (e.g., Lemon Poundcake, Hot Apple Pie).
• Established UK Brands: Offer a broader spectrum of home fragrance products, including sophisticated diffusers, room sprays, essential oils, and often complementary home decor items. Their scent ranges can be more nuanced, featuring complex blends or seasonal collections. Brands like Neom Organics further specialise in aromatherapy and well-being benefits, while The White Company focuses on elegant, minimalist scents.

Customer Service and Post-Purchase Support

• Ourowncandlecompany.co.uk: Mentions “always on hand to help” but provides no specific channels or guarantees regarding response times.
• Established UK Brands: Typically offer robust customer service teams, with multiple contact methods, clearly stated service hours, and efficient processes for returns, exchanges, and issue resolution. Their well-defined policies provide customers with clear expectations and recourse.

In essence, while Ourowncandlecompany.co.uk might appeal to budget-conscious consumers looking for straightforward candle products, it does not yet offer the same level of transparency, brand assurance, or comprehensive customer support infrastructure that more established UK home fragrance brands provide. For those prioritising full confidence and a complete retail experience, the established players remain the safer bet.

FAQ

What is Ourowncandlecompany.co.uk?

Ourowncandlecompany.co.uk is an online retail website that sells candles and wax melts, primarily focusing on mason jar candles with various scent profiles and different burn times, along with scented wax melts.

Is Ourowncandlecompany.co.uk a legitimate website?

Based on its website presence, it appears to be a functional e-commerce site. However, a lack of detailed company registration information, a physical address, and comprehensive contact options makes it difficult to fully verify its legitimacy compared to highly transparent online retailers.

Where are Ourowncandlecompany.co.uk products made?

The website states “MADE IN THE USA 🇺🇸” prominently on its homepage, indicating that their products are manufactured in the United States, despite the “.co.uk” domain suggesting a primary UK market. Outeccbattery.co.uk Review

What types of candles does Ourowncandlecompany.co.uk offer?

Ourowncandlecompany.co.uk offers various types of candles, including Classic 100 Hour Candles, Special Edition 100 Hour Candles, Mini Mason 30 Hour Candles, and Tin 100 Hour Candles, alongside Premium Wax Melts.

What are the prices of candles on Ourowncandlecompany.co.uk?

Most large candles (100-hour burn) are priced at £14.95, Mini Mason (30-hour burn) candles are £8.00, and Premium Wax Melts are £6.99. They also offer bundle deals for savings.

Does Ourowncandlecompany.co.uk offer free shipping?

Yes, Ourowncandlecompany.co.uk offers free shipping for orders over £50 within the UK.

What kind of scents are available?

The website showcases a range of scents, including food-inspired (e.g., Lemon Poundcake, Hot Apple Pie, Banana Nut Bread), fruity (e.g., Peaches, Coconut Lime, Raspberry Lemonade), and fresh scents (e.g., Fresh Linen).

Is there a money-back guarantee?

Yes, Ourowncandlecompany.co.uk states a guarantee that “if your candle doesn’t smell like the title, you’ll get your money back!” However, the full terms and conditions of this guarantee are not immediately visible. Morreys.co.uk Review

How long do Ourowncandlecompany.co.uk candles burn?

Their Classic Mason Jars are stated to last for as long as 100 hours, while their Mini Masons last up to 30 hours.

Are there customer reviews on the Ourowncandlecompany.co.uk website?

Yes, the homepage features a section titled “WHAT OUR CUSTOMERS SAY..” with several testimonials from individuals like Jenny, Amanda, Suzanne, and Douglas.

Can I find Ourowncandlecompany.co.uk products in physical stores?

Based on the website’s information, it appears to be primarily an online direct-to-consumer operation, with no mention of physical retail locations or stockists in the UK.

How does Ourowncandlecompany.co.uk compare to Yankee Candle?

Ourowncandlecompany.co.uk offers a more focused, limited range of products at a competitive price point for its large candles. Yankee Candle, however, is a globally recognised brand with a much broader selection of scents, sizes, and product types, and has a wider retail presence.

What payment methods are accepted by Ourowncandlecompany.co.uk?

The website mentions “Secure payments” but does not explicitly list the accepted payment methods (e.g., Visa, Mastercard, PayPal) on the homepage. Typically, these logos are displayed in the footer. Capcitydental.co.uk Review

Is there a way to contact Ourowncandlecompany.co.uk customer service?

The website states “always on hand to help,” but a direct phone number or dedicated customer service email address is not prominently displayed on the homepage. Customers would likely need to navigate to a “Contact Us” page, if available.

Are Ourowncandlecompany.co.uk candles made with natural wax?

The website mentions “source wax” but does not specify the type of wax used (e.g., soy, paraffin, coconut, or a blend). This information is typically found in detailed product descriptions or an FAQ section for brands focusing on natural ingredients.

Does Ourowncandlecompany.co.uk offer gift sets?

Yes, the website features “Bundle Deals & Gift Sets,” including pre-made bundles like the Essentials Pre-Made Bundle of Three and seasonal sets.

Is Ourowncandlecompany.co.uk active on social media?

The website does not display social media links on its homepage footer or header, which is common for e-commerce sites to connect with their audience.

What is the return policy for Ourowncandlecompany.co.uk?

The homepage states “Satisfied or refunded,” implying a return policy, but the detailed terms and conditions for returns and refunds are not immediately accessible or outlined on the main page. Mccabeprojects.co.uk Review

Are Ourowncandlecompany.co.uk wax melts scented strongly?

The website claims their products have “TRUE FLAVOURS” and are “powerful but not overbearing,” suggesting a good scent throw for their wax melts and candles.

Does Ourowncandlecompany.co.uk have a login or account creation option?

Yes, there is a “Login” option in the top navigation bar, allowing customers to create an account or log in for easier future purchases and order tracking.