Myviahealth.co.uk Review

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Based on looking at the website Myviahealth.co.uk, it presents itself as a platform offering pay-as-you-go private healthcare services in the UK, with a strong focus on menopause services. While the site appears professional and aims to provide accessible and affordable healthcare, a detailed review highlights certain areas where it falls short of what highly trusted online healthcare platforms typically offer, especially from an ethical perspective concerning holistic health and well-being. The emphasis on specific medical treatments, while necessary for some, often overlooks the broader preventative and lifestyle aspects that are foundational to a truly ethical and comprehensive approach to health, particularly when considering long-term well-being.

Overall Review Summary:

  • Website Professionalism: High
  • Clarity of Services: Good, clearly outlines menopause services.
  • Pricing Transparency: Good, pay-as-you-go model with stated prices.
  • Team Information: Available, with brief introductions to key personnel.
  • Patient Testimonials: Present, linked to Trustpilot.
  • Accessibility Information: Offers online and a physical clinic in Birmingham.
  • Comprehensive Health Approach: Limited, primarily focused on specific medical interventions rather than holistic well-being.
  • Ethical Health Promotion: Lacks emphasis on preventative care, lifestyle changes, and natural health approaches.
  • Missing Key Information: Absence of a detailed ‘About Us’ section beyond basic team bios, no clear regulatory body affiliations prominently displayed on the homepage, and no direct links to independent patient advocacy groups or detailed health resources.

The website’s primary offering, the menopause service, is presented as an “online-only clinic.” While convenient, this model often bypasses the nuanced, individualised care that can be crucial for complex health issues, especially those requiring a broader lifestyle and dietary intervention. Furthermore, the lack of extensive information on their general practitioner (GP) services, beyond a brief mention, suggests a highly specialised focus rather than comprehensive primary care. This specialisation, while efficient, may not serve individuals seeking a truly holistic health partner. For those looking for broader well-being support, which includes physical activity, nutrition, mental well-being, and community engagement, Myviahealth.co.uk’s current presentation might feel somewhat narrow.

Best Alternatives for Ethical and Holistic Well-being (Non-Edible Products):

When it comes to promoting holistic well-being, especially for women’s health concerns like menopause, focusing on lifestyle, natural remedies, and self-care tools can be profoundly beneficial. These alternatives empower individuals to take charge of their health in a sustainable and comprehensive manner, often aligning with principles of natural living and personal responsibility.

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Table of Contents

Myviahealth.co.uk Review & First Look

Based on an initial assessment, Myviahealth.co.uk presents a clean, user-friendly interface that immediately focuses on its core offering: private healthcare services, with a significant emphasis on menopause treatment. The website’s design is professional, easy to navigate, and features clear calls to action, such as “Book an appointment.” This immediate clarity is a strong point, as users can quickly understand the primary purpose of the site. However, a deeper dive reveals that while the site is functional, it leans heavily into a specific medical model, which, while legitimate, might not align with a broader, more holistic view of health that many individuals are seeking today. The straightforward, transactional nature of booking an appointment for a specific service is evident from the outset.

Initial Impressions on Transparency and Trust

From a first glance, Myviahealth.co.uk makes an effort to build trust. It prominently displays patient testimonials linked to Trustpilot, which is a good indicator of external validation. The site also introduces some of its clinical team, offering a glimpse into the expertise behind the services. However, what’s less visible is the overarching regulatory framework or affiliations beyond vague statements about being “certified & qualified.” For a healthcare provider, especially one operating both online and with a physical clinic, explicitly stating adherence to UK healthcare regulatory bodies like the Care Quality Commission (CQC) or General Medical Council (GMC) on the homepage would significantly boost immediate trust. Without such clear indicators, potential users might need to dig deeper into the terms and conditions or FAQs to find this crucial information, which isn’t ideal for a first impression.

Service Focus and Accessibility

The dominant service highlighted is the menopause programme, offered as an “online-only clinic,” alongside a review service. This specialisation suggests a targeted approach, which can be beneficial for those specifically seeking menopause care. The mention of other services requiring “physical examinations or procedures” taking place at their Birmingham clinic indicates a hybrid model of care. This blend of online and in-person access caters to varying patient needs and geographical locations, making healthcare potentially more accessible. However, the exact range of these “other services” isn’t immediately obvious on the homepage, which could lead to missed opportunities for potential patients looking for general private GP care.

Myviahealth.co.uk Pros & Cons

When evaluating Myviahealth.co.uk, it’s crucial to weigh its strengths against areas where it could improve, especially in the context of ethical and holistic healthcare provision. While the platform offers a streamlined process for accessing specific medical services, some aspects may not fully resonate with individuals seeking comprehensive well-being support or those prioritising a broader, preventative health approach.

Advantages of Myviahealth.co.uk

  • Clear Service Specialisation: The website clearly focuses on menopause services, making it easy for individuals with this specific need to find relevant information and book appointments. This specialisation can mean a deeper level of expertise in that particular area.
  • Transparent Pay-As-You-Go Pricing: Myviahealth.co.uk clearly states that there are “no membership fees, just transparent pay-as-you-go pricing.” This model is appealing to many as it removes the commitment of recurring subscriptions and allows users to pay only for the services they utilise. For example, the “Menopause service” is priced at £225, and a “Menopause review” at £165, which is upfront and easy to understand.
  • Accessibility through Online and Physical Options: The availability of online consultations for menopause services enhances accessibility, especially for those in remote areas or with mobility challenges. The mention of a physical clinic in Birmingham for other services offers a hybrid model that can cater to different patient preferences and needs.
  • Patient Testimonials and External Reviews: The website features “Real reviews” and links directly to their Trustpilot page. This provides external validation and allows potential patients to read unbiased feedback from previous users, which can build confidence and trust. Trustpilot generally shows a positive rating, indicating satisfactory patient experiences.
  • Team Information Provided: Myviahealth.co.uk introduces some of its clinical team, including the Medical Director & Founding Partner and Clinical Lead, alongside their qualifications. This adds a layer of credibility and allows patients to see who is behind the services.

Areas for Improvement in Myviahealth.co.uk

  • Limited Holistic Health Integration: The website’s primary focus appears to be on medical interventions for specific conditions, particularly menopause. There’s less emphasis on holistic health, preventative care, lifestyle adjustments, nutrition, or mental well-being support. For individuals seeking a more comprehensive approach to health, this narrow focus might be a drawback. A truly ethical health platform would integrate these aspects as foundational elements of patient care.
  • Absence of Prominent Regulatory Information: While Myviahealth.co.uk likely adheres to UK healthcare regulations, this information isn’t immediately prominent on the homepage. Trusted healthcare providers typically display clear affiliations with regulatory bodies like the CQC or GMC, often with registration numbers, to assure patients of their legitimacy and compliance. This omission requires users to actively search for crucial trust signals.
  • General Practitioner Service Ambiguity: While the FAQ mentions “Myvia Health GP,” the main service offerings are dominated by menopause care. The scope and availability of general GP services are not clearly articulated on the homepage, which could deter individuals looking for broader primary care.
  • Cancellation Policy Complexity: The cancellation policy, while detailed in the terms and conditions, is highlighted in the FAQ as incurring “a full or partial cancellation fee” if cancelled less than 21 days in advance. This might be considered strict for some patients, especially in healthcare where unforeseen circumstances can arise. Full transparency and easy access to these terms are provided, but the policy itself might be a point of concern.
  • Lack of Diverse Health Resources: The website does not feature an extensive blog, resource library, or community forum that offers broader health education, wellness tips, or preventative strategies. This limits its utility for individuals seeking to educate themselves on general health and well-being beyond their immediate medical needs.
  • Focus on Condition Management Over Prevention: While managing conditions is vital, the website doesn’t appear to strongly promote proactive health management, such as stress reduction techniques, healthy eating guides, or exercise routines. For a truly ethical health platform, empowering patients through preventative knowledge is key.

Myviahealth.co.uk Alternatives

When seeking health and well-being solutions, it’s wise to consider a range of options, especially those that prioritise a holistic approach, ethical practices, and natural well-being. While Myviahealth.co.uk offers specific medical services, many individuals prefer alternatives that focus on preventative care, lifestyle changes, and mental well-being, often with a more comprehensive educational component. These alternatives often empower individuals to take more control over their health journey. Reedsrains.co.uk Review

Promoting Holistic Well-being and Preventative Care

Instead of solely relying on medical interventions, many ethical alternatives focus on fostering overall well-being through education, healthy lifestyle choices, and non-pharmacological support. This approach aims to address the root causes of health issues and promote long-term vitality.

  • Stress Management and Mindfulness: Platforms and resources that offer guided meditation, mindfulness exercises, and stress reduction techniques. These are crucial for mental and emotional well-being, which significantly impacts physical health.
  • Nutritional Guidance and Healthy Living: Websites and services providing evidence-based information on healthy eating, meal planning, and sustainable dietary changes. This includes promoting whole foods and avoiding processed ingredients.
  • Physical Activity and Movement: Resources for home workouts, yoga, Pilates, or walking programmes. Regular physical activity is fundamental for physical health, energy levels, and mood regulation.
  • Community Support and Education: Platforms that foster a sense of community, allowing individuals to share experiences, learn from others, and access expert-led workshops on various health topics.

Better Alternatives for Comprehensive Well-being

For those in the UK seeking more holistic and preventative health support, consider these avenues that often go beyond just medical treatment:

  • NHS Choices (Online Health Resources)
    • Description: The official National Health Service website in the UK, offering comprehensive, free, and trusted information on a vast array of health conditions, treatments, healthy living advice, and local services.
    • Focus: Education, preventative care, self-help, and signposting to local NHS services. It’s a primary source for evidence-based health guidance.
    • Pros: Free, highly reputable, extensive information, covers holistic aspects like exercise and diet, accessible to all.
    • Cons: Not a direct service provider for private appointments; information general.
  • Mind.org.uk (Mental Health Support)
    • Description: A leading mental health charity in the UK providing advice and support to empower anyone experiencing a mental health problem. They offer information on mental health conditions, treatment options, and practical ways to manage well-being.
    • Focus: Mental well-being, emotional support, and destigmatising mental health.
    • Pros: Free, expert-driven mental health resources, supportive community, practical advice, promotes holistic mental well-being.
    • Cons: Not a direct clinical service, more of a resource and advocacy organisation.
  • **The British Heart Foundation (Healthy Lifestyle Resources) **
    • Description: Provides extensive information on heart health, including diet, exercise, and preventative measures. Their resources often cover general healthy living principles that benefit overall well-being.
    • Focus: Cardiovascular health, but with broad application to healthy living, including nutrition and physical activity.
    • Pros: Free, evidence-based, practical tips for diet and exercise, focuses on long-term health, highly reputable.
    • Cons: Specialised in heart health, though principles are widely applicable.
  • UK Government Public Health Resources (Gov.uk)
    • Description: Official government publications and guidelines on public health initiatives, preventative medicine, and general well-being. This often includes guidance on diet, exercise, and disease prevention.
    • Focus: Population health, preventative strategies, and official health guidelines.
    • Pros: Authoritative, evidence-based, covers broad public health topics, free.
    • Cons: Can be very formal and less user-friendly than consumer-focused sites, often aggregated data rather than individual advice.
  • The Vegan Society (Plant-Based Nutrition Guides)
    • Description: Offers comprehensive guides and resources for adopting a healthy plant-based diet, which is often promoted for its preventative health benefits.
    • Focus: Nutrition, ethical eating, and sustainable lifestyle.
    • Pros: Detailed nutritional information, recipes, and resources for plant-based living; promotes a natural, wholesome diet.
    • Cons: Specific to veganism, might not suit everyone’s dietary preferences.
  • Yoga with Adriene (Free Online Yoga and Mindfulness)
    • Description: A highly popular free online platform offering a vast library of yoga practices, meditation sessions, and mindfulness exercises suitable for all levels.
    • Focus: Physical activity, flexibility, stress reduction, and mental clarity through yoga and meditation.
    • Pros: Free, accessible, wide range of classes, promotes physical and mental well-being.
    • Cons: Requires self-discipline; no personalised feedback.
  • Headspace / Calm (Subscription-Based Meditation and Sleep Aids) / https://www.calm.com/
    • Description: Leading meditation and sleep aid apps offering guided meditations, sleep stories, and mindfulness exercises. While subscription-based, they provide structured programmes for mental well-being.
    • Focus: Mental clarity, stress reduction, improved sleep, and mindfulness.
    • Pros: Expert-guided content, structured programmes, supports mental health proactively.
    • Cons: Subscription fee; requires consistent engagement.

How to Cancel Myviahealth.co.uk Appointment

Cancelling an appointment with Myviahealth.co.uk is a straightforward process, though it’s crucial to be aware of their cancellation policy to avoid incurring fees. Based on the information provided on their homepage and FAQs, Myviahealth.co.uk has a specific window during which cancellations can be made without penalty. It’s always best practice to review their full terms and conditions, specifically sections 6.9 and 7.5, which detail their charges for cancellations and rearrangements. Understanding these terms beforehand can save you potential costs and ensure a smoother process.

Steps to Cancel Your Myviahealth.co.uk Appointment

  1. Contact Them Promptly: The most direct way to cancel is by getting in touch with their team as soon as you know you cannot make your appointment.
  2. Use Provided Contact Methods: Myviahealth.co.uk provides two primary contact methods for cancellations:
    • Phone: Call them on 0121 387 0431.
    • Email: Send an email to [email protected].
      It is advisable to use both methods if possible, especially if your cancellation is close to the deadline, to ensure your request is received and logged.
  3. Be Aware of the 21-Day Policy: Their policy states that “Any appointment cancelled or rearranged less than 21 days in advance will incur a full or partial cancellation fee.” This is a significant point to remember. To avoid any charges, cancellations must be made at least 21 days before your scheduled appointment.
  4. Refer to Terms and Conditions: For a complete understanding of the cancellation fees and specific scenarios, it’s recommended to consult their “full terms and conditions” document. This is linked on their website, specifically referring to Sections 6.9 and 7.5. These sections will provide detailed information on the charges applied for late cancellations or rearrangements.
  5. Obtain Confirmation: After contacting them, always request a confirmation of your cancellation, preferably in writing (e.g., an email reply), for your records. This serves as proof that you initiated the cancellation within the required timeframe.

Understanding Cancellation Fees

The concept of a “full or partial cancellation fee” for appointments cancelled less than 21 days in advance is relatively strict compared to some other services. For example, if an appointment costs £225, a full cancellation fee would mean losing the entire amount. This policy is in place to cover the operational costs and time commitment associated with scheduled appointments. It underscores the importance of being certain about your availability before booking, especially given the pay-as-you-go model. Individuals should factor this policy into their decision-making process, particularly if their schedule is prone to last-minute changes. For instance, according to recent data from private healthcare providers, average cancellation fees for appointments less than 48 hours notice can range from 50% to 100% of the service fee, with longer notice periods often allowing for full refunds. Myviahealth.co.uk’s 21-day window is more extended than typical short-notice policies, indicating a strong commitment to minimising last-minute changes to their schedule.

Myviahealth.co.uk Pricing

Myviahealth.co.uk operates on a clear pay-as-you-go pricing model, which can be a significant advantage for those who prefer not to commit to recurring membership fees. The website explicitly states, “There are no membership fees, just transparent pay-as-you-go pricing.” This straightforward approach allows users to understand the exact cost upfront for specific services, making financial planning simpler for private healthcare needs. The transparency in pricing is a notable pro, as hidden fees can be a common concern in private medical services. Totalworkwear.co.uk Review

Overview of Service Costs

The primary services highlighted on the Myviahealth.co.uk homepage, along with their stated prices, are focused on menopause care:

  • Menopause service: Total price: £225
    • This complete online programme includes appointments with a specialist menopause doctor, education and advice, and a personalised menopause care plan.
  • Menopause review: Total price: £165
    • This is a follow-up appointment with their menopause expert to review treatment.

This direct listing of prices for their core services provides immediate clarity. It contrasts with many private healthcare providers who might require an initial consultation fee before revealing the full cost of a treatment plan. The fixed pricing for these packages helps individuals budget effectively for their specific needs without surprises.

Comparison with General Private Healthcare Pricing in the UK

While Myviahealth.co.uk’s pricing for menopause services appears competitive, it’s useful to contextualise these costs within the broader UK private healthcare market.

  • Initial Consultations: Private GP consultations in the UK can range from £50 to £150 for a standard 15-30 minute slot. Specialist consultations (e.g., with a gynaecologist or endocrinologist, relevant for menopause) typically start from £150 and can go up to £300-£500 or more, depending on the specialist’s experience and location. Myviahealth’s £225 for a “complete online programme” for menopause, which includes multiple components, positions it as potentially good value, especially if it encompasses more than a single consultation.
  • Follow-up Appointments: Follow-up specialist appointments generally cost less than initial consultations, often ranging from £100 to £250. Myviahealth’s £165 for a “Menopause review” aligns with typical follow-up pricing for specialist care.
  • Online vs. In-Person: Online consultations generally tend to be slightly more affordable than in-person appointments due to reduced overheads for the clinic. Myviahealth.co.uk’s online-only menopause service reflects this trend.

Factors Influencing Overall Cost

It’s important for potential patients to consider that the listed prices are for the specific services mentioned. Any additional treatments, tests (e.g., blood tests), or prescriptions would likely incur separate charges. While the website doesn’t explicitly detail these potential add-on costs on the homepage, it’s a common practice in private healthcare. Patients should inquire about the total potential cost, including any recommended follow-up appointments or necessary diagnostics, before committing to a treatment plan. For instance, a private blood test panel related to menopause might range from £50 to £200, depending on the number and type of hormones tested. Prescriptions would also carry a private cost, as they are not subsidised by the NHS.

Overall, Myviahealth.co.uk’s pricing model is transparent and appears to offer competitive rates for its specialised menopause services, adhering to a clear pay-as-you-go structure that prioritises direct costs over membership commitments. Rickshawtravel.co.uk Review

Myviahealth.co.uk vs. Other Private Health Providers

When evaluating Myviahealth.co.uk in the competitive landscape of UK private healthcare, it’s helpful to compare its unique selling points with those of other established providers. Myviahealth.co.uk differentiates itself primarily through its strong specialisation in menopause services and its transparent pay-as-you-go model. In contrast, many other private health providers offer a broader spectrum of services, often operating with different payment structures.

Specialisation vs. Breadth of Services

  • Myviahealth.co.uk: Clearly positioned as a specialist in menopause care, offering dedicated online programmes and follow-ups. While they mention other services at their Birmingham clinic, the online presence strongly highlights menopause. This specialisation can be a major draw for individuals seeking focused expertise.
  • General Private GP Services (e.g., Babylon Health, Push Doctor, or traditional private clinics): These providers typically offer a wide range of general practitioner services, including routine check-ups, acute illness management, chronic condition management, referrals to specialists across various fields (e.g., dermatology, cardiology, orthopaedics), and often mental health support.
    • Babylon Health: Known for its AI-powered symptom checker and widespread online GP appointments, often through subscription models or partnerships with NHS trusts. It offers a very broad range of digital health services.
    • Push Doctor: Similar to Babylon, providing online GP appointments and prescriptions, often with immediate access. They tend to have a pay-per-consultation model but also offer subscriptions.
    • Traditional Private Clinics (e.g., Bupa, Nuffield Health): These are large healthcare groups with extensive networks of hospitals and clinics offering a full suite of services from GP appointments to specialist consultations, diagnostics, and surgical procedures. They often operate with health insurance partnerships or direct payment for individual services.

Pricing Models and Accessibility

  • Myviahealth.co.uk: Stands out with its “no membership fees, just transparent pay-as-you-go pricing” model. This is attractive for those who only need occasional, specific services and prefer to pay for what they use without a recurring commitment. Their online menopause service enhances accessibility for this specific niche.
  • Other Private Providers:
    • Subscription Models (e.g., some online GPs): Many digital GP services operate on a monthly or annual subscription fee, which covers unlimited or a set number of consultations. While this can offer cost savings for frequent users, it might be uneconomical for those who only need sporadic access.
    • Per-Consultation Fees: Similar to Myviahealth.co.uk, but often with variations in pricing depending on the length of the consultation or the specialism required. For example, a 15-minute online GP consultation might cost £25-£50, while a specialist consultation could be £150-£300.
    • Insurance-Based Models: Many larger private healthcare groups primarily cater to patients with private health insurance, although direct self-pay options are always available. This adds a layer of complexity for those without insurance.

Trust and Regulation Visibility

  • Myviahealth.co.uk: Demonstrates trust through patient testimonials and team introductions. However, direct, prominent display of regulatory body affiliations (e.g., CQC registration numbers) on the homepage is less evident compared to larger established providers.
  • Other Private Providers: Large healthcare groups like Bupa and Nuffield Health, being hospital and clinic operators, prominently display their CQC ratings and accreditations, which immediately instils a high level of trust due to rigorous oversight. Digital GP platforms also typically clarify their regulatory adherence (e.g., Care Quality Commission registration for online primary care).

In summary, Myviahealth.co.uk carves out a niche by focusing on menopause care with an appealing pay-as-you-go structure. This makes it a strong contender for those with specific menopause needs. However, for individuals seeking comprehensive, broad-spectrum general practitioner services or those who prefer a subscription model for frequent access, other private providers might offer a more suitable fit due to their wider range of services and often more prominently displayed regulatory assurances.

FAQ

What is Myviahealth.co.uk?

Myviahealth.co.uk is an online and in-person private healthcare service in the UK, primarily offering pay-as-you-go medical consultations and programmes, with a strong focus on menopause services.

Is Myviahealth.co.uk a legitimate healthcare provider?

Yes, Myviahealth.co.uk presents itself as a legitimate provider, displaying team member qualifications and linking to external review platforms like Trustpilot for patient feedback.

How much does Myviahealth.co.uk’s menopause service cost?

The complete online menopause service from Myviahealth.co.uk costs £225. Wyemedia.co.uk Review

What is included in the Myviahealth.co.uk menopause service?

The menopause service includes appointments with a specialist menopause doctor, education and advice, and a personalised menopause care plan.

Can I book a follow-up appointment for menopause with Myviahealth.co.uk?

Yes, a “Menopause review” follow-up appointment is available for £165.

Does Myviahealth.co.uk offer general GP services?

The website primarily highlights menopause services, but their FAQ mentions that you can still see a Myvia Health GP even if you have an NHS GP. The breadth of their general GP services isn’t prominently detailed on the homepage.

Is Myviahealth.co.uk an online-only service?

Their menopause service is online-only. However, other services requiring physical examinations or procedures take place at their Birmingham clinic.

How do I contact Myviahealth.co.uk?

You can contact Myviahealth.co.uk by emailing [email protected] or calling 0121 387 0431. Warmdaily.co.uk Review

How do I cancel an appointment with Myviahealth.co.uk?

You can cancel by calling 0121 387 0431 or emailing [email protected] as soon as possible.

What is Myviahealth.co.uk’s cancellation policy?

Any appointment cancelled or rearranged less than 21 days in advance will incur a full or partial cancellation fee. For full details, refer to Sections 6.9 and 7.5 of their Terms and Conditions.

Does Myviahealth.co.uk have access to my NHS medical records?

Myviahealth.co.uk does not routinely have access to your NHS health records but can request them from your GP with your permission if relevant to your care.

Can I use Myviahealth.co.uk if I already have an NHS GP?

Yes, seeing a Myvia Health GP or using their services will not affect your usual NHS GP care.

Why does Myviahealth.co.uk claim to be more affordable than other private healthcare providers?

Myviahealth.co.uk states they believe in patient health above profit and cost their services to provide excellent value, aiming to make private healthcare more accessible. Superlogo.co.uk Review

Are there any hidden fees with Myviahealth.co.uk?

Myviahealth.co.uk states they offer “transparent pay-as-you-go pricing” with no membership fees, but additional services like blood tests or prescriptions would be separate costs.

Does Myviahealth.co.uk offer free trials?

No, the website does not mention any free trials for their services.

What are the main pros of using Myviahealth.co.uk?

Pros include clear service specialisation (menopause), transparent pay-as-you-go pricing, accessibility through online/physical options, and positive patient testimonials.

What are the main cons of using Myviahealth.co.uk?

Cons include limited visible holistic health integration, less prominent regulatory information on the homepage, and a relatively strict 21-day cancellation policy for fees.

Does Myviahealth.co.uk provide prescriptions?

While not explicitly detailed on the homepage, specialist consultations typically involve prescriptions if needed, which would be a private cost. Justgolfonline.co.uk Review

Where is Myviahealth.co.uk’s physical clinic located?

Myviahealth.co.uk’s physical clinic for services requiring examinations or procedures is located in Birmingham.

How can I find Myviahealth.co.uk’s full terms and conditions?

Links to Myviahealth.co.uk’s full Terms & Conditions are available on their website, often found in the footer or during the booking process.



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