Myroyalservices.co.uk Review

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Based on looking at the website, Myroyalservices.co.uk appears to be a legitimate cleaning service operating in London. The site provides details about its services, pricing, and operational areas, aiming to offer convenience and satisfaction to its clients. However, a closer examination reveals certain aspects that might give a discerning user pause, especially regarding clarity on professional standards and contractual details for both clients and potential cleaners. While the service itself – home and office cleaning – is generally permissible and beneficial, the website’s transparency could be enhanced.

Overall Review Summary:

  • Website Clarity: Moderate
  • Service Offering: Clear, focused on domestic and commercial cleaning in London.
  • Pricing Transparency: Generally clear initial pricing, but contract details for cleaners are more complex.
  • Customer Support Information: Contact number and email provided.
  • Terms and Conditions: Detailed, but some clauses might warrant closer scrutiny for those considering becoming a cleaner.
  • Online Booking System: Advertised as quick and efficient.
  • Trust Signals: Testimonials present, but lack third-party verification.
  • Ethical Considerations: The core service is ethical. However, the ‘Professional’s Terms And Conditions’ section, particularly the deposit and cancellation policy for cleaners, could benefit from more equitable and clearly articulated terms, ensuring fairness for all parties.

The website presents a user-friendly interface for booking cleaning services, highlighting convenience, affordability, and a satisfaction guarantee. It outlines various service types, including one-off, regular, commercial, and end-of-tenancy cleaning, with a clear pricing structure for customers. The presence of a dedicated FAQ, Privacy Policy, and Terms and Conditions section indicates an attempt at comprehensive information provision. However, the depth and nuance of these documents, particularly for those considering working as a cleaner, reveal certain stipulations that might not align with best practices for contractual fairness, such as immediate suspension clauses and payment withholding mechanisms without explicit arbitration processes. For the discerning user, particularly one prioritising ethical business practices and transparent engagements, these elements warrant careful consideration.

Here are some alternatives for home and office maintenance, focusing on tools and services that promote self-sufficiency and ethical practices:

  • Dyson Cordless Vacuum Cleaner
    • Key Features: Powerful suction, lightweight design, versatile attachments for different surfaces.
    • Average Price: £300 – £600
    • Pros: Excellent cleaning performance, long battery life, convenient for quick clean-ups, durable.
    • Cons: Higher price point, dustbin can be small, requires regular filter cleaning.
  • E-Cloth General Purpose Cloths
    • Key Features: Microfibre technology, removes 99% of bacteria with just water, reusable, durable for hundreds of washes.
    • Average Price: £10 – £20 for a multi-pack
    • Pros: Eco-friendly, reduces need for chemical cleaners, highly effective for various surfaces, cost-effective long-term.
    • Cons: Requires specific washing instructions to maintain efficacy, some find them stiff initially.
  • Kärcher Window Vac
    • Key Features: Streak-free window cleaning, rechargeable battery, lightweight, suitable for mirrors and tiles.
    • Average Price: £50 – £80
    • Pros: Fast and efficient, no drips, easy to use, significant time-saver for window cleaning.
    • Cons: Battery life can vary, initial investment, some residue may be left if technique is not perfected.
  • Method Multi-Surface Cleaner
    • Key Features: Plant-based ingredients, non-toxic, biodegradable, variety of pleasant fragrances, effective on various surfaces.
    • Average Price: £3 – £5 per bottle
    • Pros: Environmentally friendly, safe for homes with children and pets, effective cleaning, pleasant aroma.
    • Cons: May not tackle heavy-duty stains as effectively as harsher chemicals, some fragrances might not appeal to everyone.
  • OXO Good Grips Dustpan and Brush Set
    • Key Features: Soft, flexible brush bristles, rubber lip on dustpan for complete pick-up, comfortable non-slip handles.
    • Average Price: £15 – £25
    • Pros: Highly effective at sweeping up debris, comfortable to use, durable design, compact for storage.
    • Cons: Can be slightly larger than some basic sets, brush bristles may wear over extended heavy use.
  • Bissell SpotClean Pro Portable Carpet Cleaner
    • Key Features: Powerful suction, removes tough spots and stains, portable design, large capacity tanks.
    • Average Price: £120 – £150
    • Pros: Excellent for targeted stain removal on carpets and upholstery, easy to fill and empty, relatively quick drying.
    • Cons: Can be noisy, requires specific cleaning solutions, not suitable for large area carpet cleaning.
  • Joseph Joseph Compact Caddy Sink Organiser
    • Key Features: Organises brushes, sponges, and dish soap, ventilated design for quick drying, slim profile.
    • Average Price: £15 – £20
    • Pros: Keeps sink area tidy, prevents mildew, aesthetically pleasing, durable material.
    • Cons: Limited capacity for larger cleaning tools, may need regular cleaning to prevent water marks.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Myroyalservices.co.uk Review & First Look

Myroyalservices.co.uk presents itself as a professional cleaning service aiming to simplify household and commercial cleaning in London. The website immediately highlights its core offerings: convenience, affordability, and a satisfaction guarantee. It positions itself as a solution for those dreaming of an immaculate home without the personal time and effort. The initial impression is one of straightforwardness, with clear calls to action for booking services. This direct approach is often appreciated by users looking for quick solutions.

Upon first glance, the layout is clean, modern, and relatively easy to navigate. Key information like services offered, pricing models, and contact details are accessible from the homepage or via the main navigation menu. The site attempts to build trust through testimonials and a satisfaction guarantee, which are standard practices for service-based businesses. However, the depth of transparency, especially concerning the contractual agreements with the cleaners themselves, requires a closer look.

Initial Impressions of the Homepage

The homepage effectively communicates the company’s value proposition. It’s designed to capture attention and encourage immediate booking. The use of clear headings like “Deliver the best” and “Affordable Rates” directly addresses common customer pain points. The inclusion of “MANAGE ALL ONLINE” and “Satisfaction Guaranteed” further underscores the convenience and reliability narrative.

Service Areas Covered

Myroyalservices.co.uk explicitly lists the areas they cover in London, including Central London, North London, North West London, West London, East London, Golders Green, Edgware, Finchley, and Hendon, with a link to “MORE AREAS.” This geographical clarity is crucial for potential customers to quickly ascertain if the service is available in their vicinity. For a local service provider, this level of detail is a definite plus point.

Accessibility and User Experience

The website is generally accessible, with a straightforward navigation structure. The “Book Now” buttons are prominent, guiding users towards the booking process. The promise of booking in “just 60 seconds” aims to highlight efficiency, a key factor in today’s fast-paced environment. However, elements like image carousels or overly dynamic content could sometimes hinder load times for users on slower connections, though this site appears reasonably optimized. Hpb.co.uk Review

Myroyalservices.co.uk Pros & Cons

When evaluating Myroyalservices.co.uk, it’s essential to weigh its strengths against areas where it could improve. The service itself—professional cleaning—is generally beneficial and permissible, helping individuals and businesses maintain clean environments. The focus here is on the website’s transparency and operational framework.

Strengths of the Service Offering

Myroyalservices.co.uk offers a range of cleaning services, catering to various needs from one-off deep cleans to regular maintenance and specialised services like end-of-tenancy and commercial cleaning. This variety is a significant strength, allowing the company to serve a broad customer base. The online booking system, which promises a quick and easy process, is also a considerable advantage in an era where convenience is paramount. The satisfaction guarantee provides a level of assurance to customers, which is vital for building trust in a service industry.

  • Diverse Services: One-off, regular, end-of-tenancy, commercial, and short-let cleaning are all available.
  • Online Convenience: Easy booking and payment process.
  • Satisfaction Guarantee: A promise to remedy issues if customers are not happy.
  • Transparent Customer Pricing: Initial pricing for different services is clearly displayed.
  • Local Focus: Clear delineation of service areas within London.

Areas for Improvement in Transparency and Operations

While the customer-facing aspects are generally positive, the ‘Professional’s Terms And Conditions’ section, specifically for cleaners, raises some concerns regarding transparency and fairness. Clauses such as the “£30 deposit each week for 5 weeks” and the ability for My Royal Services to “immediately suspend the Professional from the My Royal Services including termination of this agreement” whether with or without cause and notice, can be problematic. This lack of explicit mutual safeguards or clear dispute resolution mechanisms could deter potential professionals seeking fair and stable engagement.

  • Cleaner Contractual Terms: The terms for cleaners, including a mandatory deposit and broad suspension clauses, appear heavily weighted in favour of the service provider.
  • Lack of Mutual Safeguards: The “Professional’s Terms And Conditions” do not explicitly outline protections or clear arbitration processes for cleaners in case of disputes or unfair termination.
  • Deposit Refund Policy: While a two-week notice for deposit return is mentioned, the weekly collection of £30 for five weeks (totalling £150) before service commencement or full payment seems unusual and could be a barrier for those seeking employment.
  • Third-Party Testimonial Verification: While testimonials are present, their authenticity could be enhanced by integration with reputable third-party review platforms (e.g., Trustpilot, Google Reviews) for independent verification.

Myroyalservices.co.uk Pricing

Understanding the pricing structure of Myroyalservices.co.uk is crucial for potential customers. The website aims for transparency by clearly outlining the costs for various services directly on the homepage. This direct approach helps users quickly assess if the service fits their budget.

Breakdown of Service Costs

Myroyalservices.co.uk lists four main pricing tiers directly on its homepage, which simplifies the decision-making process for customers. Ukcarmats.co.uk Review

  • One-Off Cleaning:
    • Price: £14 per hour
    • Minimum: 3 hours
    • Contract: No contract
    • Note: This is ideal for deep cleans, spring cleaning, or occasional tidying.
  • Regular Cleaning:
    • Price: £12 per hour
    • Minimum: 3 hours
    • Contract: 3-month minimum contract
    • Frequency: Weekly
    • Note: Geared towards consistent home maintenance, offering a slight discount for commitment.
  • Commercial Cleaning:
    • Price: £15 per hour
    • Minimum: 2 hours
    • Contract: No contract
    • Payment: Pre-payment required
    • Note: Tailored for business premises, suggesting flexibility with no long-term commitment.
  • End of Tenancy Cleaning:
    • Price: Starts from £98
    • Contract: No contract
    • Payment: Pre-payment required
    • Note: A fixed-price service, likely based on property size, designed for thorough cleaning before moving out.

Comparison of Pricing Models

The pricing models differentiate between one-off and regular services, incentivising longer-term commitments with a slightly lower hourly rate. The pre-payment requirement for commercial and end-of-tenancy cleaning is standard in many service industries to ensure commitment from both parties. Compared to typical cleaning service rates in London, which can range from £15-£25 per hour, Myroyalservices.co.uk positions itself on the more affordable end, especially for regular cleaning. This competitive pricing strategy is likely aimed at attracting a broad customer base.

Factors Influencing Final Cost

While the hourly rates and starting prices are provided, the final cost for a customer can still vary based on several factors:

  • Minimum Hours: All services have a minimum hour requirement (3 hours for domestic, 2 hours for commercial), meaning even if a job takes less time, the customer will still pay for the minimum.
  • Additional Services: The website doesn’t explicitly mention extra charges for specific tasks (e.g., oven cleaning, interior window cleaning) beyond the standard service, which could impact the final invoice. It’s always advisable for customers to clarify this during the booking process.
  • Property Size/Condition: For end-of-tenancy cleaning, while a “from £98” price is given, larger properties or those in poor condition will undoubtedly incur higher costs.
  • Geographical Location within London: While areas are listed, some companies might have slight variations in pricing based on travel distance, though this is not specified on Myroyalservices.co.uk.

How to Cancel Myroyalservices.co.uk Subscription

For customers who have opted for the regular cleaning service, understanding the cancellation process is vital. Myroyalservices.co.uk specifies a minimum 3-month contract for its regular cleaning service. While explicit instructions for customer cancellation are not detailed on the primary service pages, this information is typically found within the broader Terms and Conditions or FAQ section.

Customer Cancellation Policy

Based on the website’s stated terms, particularly for the “Regular” cleaning service, customers are committed to a minimum of 3 months. This implies that cancellation before this period might incur charges or require adherence to specific notice periods as outlined in the full Terms and Conditions. It is crucial for customers to review the comprehensive Terms and Conditions (https://myroyalservices.co.uk/terms-and-conditions/) to understand the exact procedures and any potential penalties for early termination.

Generally, for such services, cancellations often require a notice period (e.g., 7 or 14 days) to avoid charges for scheduled appointments. Without explicit cancellation instructions on the main customer-facing pages, users would typically need to contact customer service directly via email or phone to initiate a cancellation. Vermicure.co.uk Review

Cleaner Cancellation Policy and Deposit Implications

The terms for cleaners, referred to as “Professionals,” are more detailed and include a specific “DEPOSIT & CANCELLATION POLICY” that has implications for both the cleaner and the service provider. This section is particularly noteworthy:

  • Deposit Collection: “We are collecting £30 deposit each week for 5 weeks.” This accumulates to a total of £150.
  • Deposit Refund: “To get the deposit back, you need to give us minimum 2 weeks notice.”
  • Impact of Last-Minute Cancellations: The policy states that last-minute cancellations by Professionals “erode the customers’ trust in My Royal Services and prevent other Professionals from claiming jobs, which leads to fewer jobs being available to the Professionals.”

This policy indicates that a cleaner’s deposit is held by My Royal Services and is contingent on providing adequate notice upon ceasing their collaboration. The terms also state that My Royal Services “may at any time whether with or without cause and whether with or without notice, immediately suspend the Professional from the My Royal Services including termination of this agreement.” This unilateral power to suspend or terminate a cleaner’s engagement, without cause or notice, combined with the deposit requirement and its conditional refund, raises significant concerns about fairness and worker rights. It suggests a high degree of control exerted by the platform over its independent professionals, which might lean towards a precarious working arrangement.

General Advice for Cancellation

Whether you are a customer or a cleaner, the best approach for cancellation is to:

  1. Review the Terms and Conditions: Always read the full terms and conditions carefully before agreeing to any service or engagement.
  2. Contact Customer Service: For customers, reach out to My Royal Services via [email protected] or 075 3787 5777 to formally request cancellation.
  3. Provide Written Notice: For cleaners, ensure you provide the required 14 days’ notice in writing (email is usually sufficient) to ensure eligibility for deposit return.
  4. Document Communication: Keep records of all correspondence related to your cancellation request, including dates and times of communication.

How to Cancel Myroyalservices.co.uk Free Trial

The Myroyalservices.co.uk website, as presented in the provided text, does not explicitly mention offering a “free trial” for its cleaning services. The pricing structure outlines “One Off,” “Regular,” “Commercial Cleaning,” and “End of Tenancy” services, all of which come with an associated cost per hour or a starting price, with minimum hour requirements.

Absence of Free Trial Information

Based on the available information from the homepage text, there is no indication of a complimentary trial period for new customers to test the cleaning service before committing to a paid booking. This is not uncommon for service-based businesses, as offering free labour for a service like cleaning can be cost-prohibitive. Orrmedical.co.uk Review

  • No Mention of “Free Trial”: The terms “free trial,” “complimentary clean,” or similar phrases are absent from the provided text.
  • Direct Pricing: All services are presented with clear pricing (e.g., £14 ONE OFF, £12 REGULAR) from the outset, reinforcing that these are paid services.
  • Minimum Hour Requirements: The inclusion of minimum hour requirements (e.g., 3h Minimum for one-off and regular cleaning) further confirms that engagement with the service immediately incurs a cost.

Implications of No Free Trial

For customers, the absence of a free trial means that the first interaction with Myroyalservices.co.uk as a service user will involve a financial commitment. The “Satisfaction Guaranteed” policy, which offers to remedy issues if the customer is not happy within 24 hours, serves as a form of assurance in lieu of a trial period. This guarantee is a standard practice in many service industries, aiming to build customer confidence by ensuring quality and accountability rather than offering a risk-free initial engagement.

What to Do If You Expect a Free Trial (and it’s not offered)

If a potential customer was under the impression that Myroyalservices.co.uk offered a free trial, it’s essential to clarify this directly with the company before booking.

  1. Check the Website Thoroughly: Re-read the pricing and service description sections to ensure no trial offer was missed.
  2. Contact Customer Service: Reach out to Myroyalservices.co.uk via their provided contact details (phone or email) to inquire about any promotional offers or trial periods that might not be prominently displayed.
  3. Understand the Satisfaction Guarantee: Recognise that the “Satisfaction Guaranteed” policy is the primary form of assurance for new customers, allowing for resolution of issues post-service rather than a pre-service trial.

In summary, users looking for a free trial of Myroyalservices.co.uk are unlikely to find one based on the current website information. Instead, they should be prepared for a paid service from the first booking, relying on the company’s satisfaction guarantee for quality assurance.

Myroyalservices.co.uk vs. Competitors

When evaluating Myroyalservices.co.uk, it’s beneficial to compare its offerings, pricing, and operational transparency against other cleaning service providers in the London market. This comparison helps to highlight My Royal Services’ competitive positioning and areas where it stands out or falls short.

Comparison of Service Models

Myroyalservices.co.uk operates on a direct booking model, where customers select services, time, and pay online. This is a common approach in the modern cleaning industry, competing with traditional agency models and individual cleaners. Sterling-law.co.uk Review

  • Online Booking Platforms (e.g., Cleaners of London, Helpling): These platforms often act as intermediaries, connecting customers with pre-vetted independent cleaners. They typically offer similar online booking convenience, satisfaction guarantees, and a range of services. Some may offer more flexible cancellation policies or varied pricing structures based on cleaner ratings.
  • Traditional Cleaning Agencies (e.g., local franchises, independent local businesses): These often involve more direct client-agency communication, sometimes including in-person consultations for tailored quotes. They may offer more comprehensive insurance coverage for their staff (who are often employees rather than independent contractors) and potentially more structured training. Pricing might be higher due to overheads.
  • Individual Cleaners: Often the most affordable option, booked directly. However, they typically lack formal guarantees, insurance, or the convenience of an online booking system, and vetting falls entirely on the customer.

Myroyalservices.co.uk seems to blend elements of both online platforms and smaller independent businesses, aiming for a personalised feel while offering online efficiency.

Pricing Comparison

Myroyalservices.co.uk’s pricing appears competitive within the London market:

  • Myroyalservices.co.uk: £14/hour for one-off, £12/hour for regular (3h minimum).
  • Typical London Rates: Many established services and platforms charge between £15-£25 per hour for standard cleaning. Some premium services can go higher. For instance, some platforms might offer £18-£20/hour for basic cleaning, while more specialised services can command higher rates.
  • Value Proposition: Myroyalservices.co.uk’s £12/hour for regular cleaning is on the lower end, making it attractive for budget-conscious customers. The “from £98” for end-of-tenancy is also competitive, as these services often start from £150-£200+ for larger properties.

Transparency and Ethical Considerations

This is where significant differentiation can occur, particularly concerning the treatment of cleaners.

  • Myroyalservices.co.uk: The “Professional’s Terms And Conditions” raise concerns due to the weekly deposit collection from cleaners (£30 for 5 weeks, totalling £150) and the explicit clause allowing immediate suspension or termination “with or without cause and whether with or without notice.” This structure places a significant burden and risk on the independent professional.
  • Competitors: Reputable platforms and agencies often strive for clearer, more equitable contractual terms with their cleaners, whether they are employees or independent contractors.
    • Employee Model: Agencies employing cleaners typically cover National Insurance, taxes, and provide benefits, offering greater security but potentially higher service costs.
    • Independent Contractor Model: Platforms using independent contractors often focus on fair payout structures, clear service agreements, and support mechanisms. While deposits are sometimes required for equipment or booking fees, weekly deductions from pay and the lack of mutual termination safeguards are less common among leading, ethically minded platforms.
    • Trustpilot/Google Reviews: Many competitors proactively display their scores on platforms like Trustpilot, showcasing genuine customer and even cleaner feedback, which adds a layer of verifiable transparency that Myroyalservices.co.uk currently lacks on its homepage (beyond internal testimonials).

In conclusion, while Myroyalservices.co.uk offers competitive pricing and convenient online booking for customers, its terms for cleaners, particularly the deposit system and unilateral termination clauses, may be seen as less favourable compared to some ethically conscious competitors in the market. Customers who prioritise fair labour practices might consider these aspects when choosing a cleaning service.

Myroyalservices.co.uk Alternatives

Given some of the contractual concerns raised about Myroyalservices.co.uk, particularly regarding its terms for cleaners, it’s prudent to explore alternative approaches to home and office cleaning that align more closely with ethical practices or empower individuals to manage their spaces effectively. The market for cleaning solutions is vast, ranging from direct hiring to self-management tools and eco-conscious product choices. Embassylondon.co.uk Review

Empowering Self-Sufficiency in Cleaning

For those who prefer to maintain their own spaces or have specific needs that might not be met by a general service, investing in quality cleaning tools and products can be a highly effective alternative. This approach offers full control over the cleaning process, choice of products, and schedule.

  • High-Quality Cleaning Equipment:
    • Shark Anti Hair Wrap Cordless Vacuum Cleaner: A popular alternative to Dyson, known for its anti-hair wrap technology and flexible design. Ideal for pet owners and those with long hair. Average Price: £250 – £450.
    • Vileda Spin Mop & Bucket System: An efficient and ergonomic mopping solution that reduces effort and ensures floors are not oversaturated. Average Price: £30 – £50.
  • Eco-Friendly Cleaning Products:
    • Ecover Multi-Surface Cleaner: A well-regarded brand offering plant-based, biodegradable cleaning solutions that are effective and environmentally conscious. Average Price: £3 – £6 per bottle.
    • Baking Soda & Vinegar: Simple, affordable, and highly effective natural cleaning agents for various tasks, from deodorising to descaling. Available widely at grocery stores and online.

Seeking Ethically Minded Cleaning Services

For those still preferring to hire a cleaning service, focusing on companies known for transparent and fair labour practices is crucial. Researching company reviews on platforms like Trustpilot, Glassdoor (for employee reviews), and Google Reviews can provide insights into their operational ethics.

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  • Reputable Platforms with Strong Ethical Stance:
    • TidyChoice: A London-based platform that allows customers to directly choose their cleaners based on profiles, ratings, and reviews. They emphasise fair pay for cleaners and customer satisfaction, aiming to offer transparency for both parties.
    • Homeaglow (formerly Handy): While a large platform, it offers various cleaning services and often provides clear information on how they support their network of independent professionals. It’s crucial to check local reviews for specific cleaner experiences.
  • Local Co-operatives or Worker-Owned Businesses: These models often inherently prioritise fair wages and working conditions for their staff, as the workers themselves have a stake in the business. Searching for “cleaning co-operative London” or “worker-owned cleaning business UK” might yield suitable options.

General Advice for Choosing a Cleaning Service

When selecting any service provider, especially one involving access to your home or office, conduct thorough due diligence:

  1. Check Reviews and Ratings: Look beyond testimonials on the company’s own website. Seek independent reviews on platforms like Trustpilot, Google Reviews, or local community forums.
  2. Understand the Contract: Read the full terms and conditions carefully, paying attention to cancellation policies, liability, and payment structures.
  3. Inquire About Insurance: Ensure the cleaning service has public liability insurance to cover any accidental damage that might occur during the cleaning process.
  4. Ask About Cleaner Vetting: Understand how the company vets and trains its cleaners. Do they conduct background checks?
  5. Clarify What’s Included: Get a clear understanding of what tasks are covered in the standard service and if there are extra charges for specific requests.

By considering these alternatives and applying diligent research, individuals can find cleaning solutions that not only meet their needs but also align with their values for ethical business practices and personal empowerment. Norfolkglazingsolutions.co.uk Review

FAQ

What is Myroyalservices.co.uk?

Myroyalservices.co.uk is a London-based cleaning service offering domestic and commercial cleaning solutions, including one-off, regular, end-of-tenancy, and commercial cleaning, with online booking and payment.

What areas does Myroyalservices.co.uk cover?

Myroyalservices.co.uk covers various areas within London, specifically listing Central London, North London, North West London, West London, East London, Golders Green, Edgware, Finchley, and Hendon, with more areas available.

How much does Myroyalservices.co.uk charge for one-off cleaning?

Myroyalservices.co.uk charges £14 per hour for one-off cleaning, with a minimum booking of 3 hours and no contract required.

What is the price for regular cleaning with Myroyalservices.co.uk?

Regular cleaning with Myroyalservices.co.uk costs £12 per hour, with a 3-hour minimum and requires a 3-month contract for weekly service.

Is there a minimum booking time for Myroyalservices.co.uk services?

Yes, Myroyalservices.co.uk has minimum booking times: 3 hours for one-off and regular domestic cleaning, and 2 hours for commercial cleaning. Landmarkcollections.co.uk Review

Does Myroyalservices.co.uk offer a satisfaction guarantee?

Yes, Myroyalservices.co.uk offers a satisfaction guarantee. If you are not completely happy with their work, you can let them know within 24 hours, and they will remedy it at no extra cost.

How do I book a cleaning service with Myroyalservices.co.uk?

You can book a cleaning service with Myroyalservices.co.uk online by selecting your preferred date and time, paying securely online, and receiving instant email confirmation.

Are Myroyalservices.co.uk cleaners self-employed?

Yes, according to their ‘Professional’s Terms And Conditions’, cleaners (referred to as “Professionals”) must be registered as self-employed and pay their own Taxes and National Insurance Number.

What is Myroyalservices.co.uk’s cancellation policy for customers?

For regular cleaning, Myroyalservices.co.uk has a 3-month minimum contract. Specific customer cancellation details beyond this are likely in their full Terms and Conditions, but typically require direct contact and notice.

Does Myroyalservices.co.uk require a deposit from its cleaners?

Yes, Myroyalservices.co.uk collects a £30 deposit each week for 5 weeks from its cleaners, totaling £150. Worcesterbosch.co.uk Review

How does a cleaner get their deposit back from Myroyalservices.co.uk?

To get the deposit back, a cleaner needs to give Myroyalservices.co.uk a minimum of 2 weeks’ notice before the ending of collaboration.

Can Myroyalservices.co.uk terminate a cleaner’s agreement without notice?

Yes, Myroyalservices.co.uk’s terms state they may “at any time whether with or without cause and whether with or without notice, immediately suspend the Professional from the My Royal Services including termination of this agreement.”

Does Myroyalservices.co.uk offer a free trial for cleaning services?

No, based on the provided website text, Myroyalservices.co.uk does not explicitly mention offering a free trial period for its cleaning services. All services are listed with associated costs.

What payment methods does Myroyalservices.co.uk accept?

The website states customers can “Pay securely online,” suggesting common online payment methods are accepted, though specific methods like credit/debit cards or online payment platforms are not explicitly detailed.

Does Myroyalservices.co.uk provide services for short-let properties?

Yes, Myroyalservices.co.uk lists “Short Let Cleaning” among its services. Londonlocksmith24h.co.uk Review

How long has Royal Services been in the cleaning business?

The website states “Royal Services has years of experience in Domestic Cleaning, End of Tenancy and Carpet Cleaning” and mentions a “history of excellence and dedication to our clients.”

What is the company mission of Myroyalservices.co.uk?

Myroyalservices.co.uk’s mission is to achieve and maintain high standards, adapt to customer needs, and aim to be a leading company in delivering high-quality, reliable, and affordable cleaning solutions.

Can I choose my preferred cleaner with Myroyalservices.co.uk?

The website doesn’t explicitly state whether customers can choose a specific cleaner, but it does mention “your cleaner will arrive at the scheduled time,” implying assignment by the company.

How do Myroyalservices.co.uk’s prices compare to other London cleaning services?

Myroyalservices.co.uk’s hourly rates, especially £12 for regular cleaning, appear to be on the more affordable end compared to the typical London market range of £15-£25 per hour for similar services.

What should I do if I have a complaint about Myroyalservices.co.uk’s service?

If you are unhappy with the service, Myroyalservices.co.uk offers a satisfaction guarantee. You should let them know within 24 hours, and they will return to remedy it at no cost. Hg-hydroponics.co.uk Review



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