Based on looking at the website, Mistyglasslimited.co.uk appears to be a legitimate local business specialising in double glazing repairs and replacements in Bolton and across Greater Manchester. They focus on fixing misted, steamed-up, or damaged double-glazed units, offering an affordable and straightforward service.
Here’s an overall review summary:
- Business Type: Family-run local business
- Services Offered: Replacement of failed double-glazed units, repair of door/window handles, supply of patterned or leaded double-glazed units.
- Service Area: Bolton, Bury, Wigan, Chorley, Preston, Blackburn, Darwen, and across Greater Manchester.
- Pricing: Aims to offer “best price first time, every time” with no hard sell. Quotes are provided based on approximate size and glass type.
- Process: Simple three-step process: quote, precise measurements taken on-site, bespoke unit production, and installation.
- Experience: Over nine years of experience mentioned on the website.
- Customer Focus: Emphasises 100% customer satisfaction.
- Contact: Primarily via phone (01204 235228) and online quote request.
- Ethical Standing: The services offered by Misty Glass Limited, focusing on essential home repairs and maintenance, are entirely permissible and beneficial. They provide a practical solution for homeowners, promoting durability and efficiency in living spaces, which aligns well with ethical principles of maintaining property and providing valuable services.
Misty Glass Limited presents itself as a straightforward, no-nonsense service provider. The emphasis on clear communication, transparent pricing, and a simple process for getting windows repaired is commendable. While the website is functional and provides key information, it lacks some of the more advanced features or extensive details often found on larger e-commerce platforms. However, for a local service business, its directness serves its purpose well. They clearly state their service area, what they do, and how they do it, which is essential for customer confidence. The presence of a “Meet The Team” page and customer reviews further enhances their credibility.
Here are some ethical and beneficial alternatives related to home maintenance and improvement, focusing on durability and practicality:
- Durable Window Sealants:
- Key Features: High-grade silicone or polyurethane formulas; excellent adhesion to various materials (glass, uPVC, wood); weather-resistant and flexible; often mould and mildew resistant.
- Average Price: £10 – £30 per tube.
- Pros: Cost-effective for minor drafts or preventing moisture ingress; DIY friendly; extends the life of existing window frames.
- Cons: Not a solution for failed double-glazed units (misting between panes); requires proper application for effectiveness.
- Energy-Efficient Draught Excluders:
- Key Features: Foam, brush, or rubber seals for doors and windows; self-adhesive or screw-fix; designed to block cold air and retain heat.
- Average Price: £5 – £25 per roll/strip.
- Pros: Very affordable; easy to install; immediate impact on reducing energy bills; improves indoor comfort.
- Cons: Only addresses draughts, not structural window issues; may need periodic replacement.
- Comprehensive Home Insulation Materials:
- Key Features: Loft insulation (mineral wool, PIR boards); cavity wall insulation; floor insulation. Improves thermal envelope of the entire home.
- Average Price: Varies significantly based on material and area (e.g., £50-£150+ for a roll of loft insulation).
- Pros: Significant long-term energy savings; enhanced comfort year-round; reduces carbon footprint.
- Cons: Can be a larger investment; often requires professional installation; disruptive during fitting.
- Smart Home Energy Monitors:
- Key Features: Real-time electricity consumption tracking; app-based insights; helps identify energy waste; some integrate with smart thermostats.
- Average Price: £40 – £150.
- Pros: Empowers homeowners to make informed decisions about energy use; highlights inefficient appliances; encourages conservation.
- Cons: Doesn’t directly fix physical issues; requires proactive monitoring and action from the user.
- High-Quality Guttering Systems:
- Key Features: uPVC, aluminium, or cast iron options; efficient water diversion; prevents damp and foundation damage.
- Average Price: Varies hugely based on material and linear metres (e.g., £5-£20 per metre for uPVC).
- Pros: Essential for structural integrity; prevents water damage to walls and foundations; long lifespan with proper maintenance.
- Cons: Installation can be complex; requires regular cleaning to prevent blockages.
- Secure Door and Window Locks:
- Key Features: Multi-point locking systems; deadbolts; sash jammers; designed to enhance home security.
- Average Price: £15 – £70 per lock, depending on type and security rating.
- Pros: Significantly deters burglaries; provides peace of mind; often a requirement for home insurance.
- Cons: May require professional fitting for optimal security; regular maintenance to ensure smooth operation.
- Sustainable Cleaning Products for Glass:
- Key Features: Plant-based formulas; streak-free finish; often biodegradable and non-toxic; refill options available.
- Average Price: £3 – £10 per bottle.
- Pros: Environmentally friendly; safer for indoor air quality; effectively cleans glass without harsh chemicals.
- Cons: May require more effort for heavily soiled surfaces compared to conventional cleaners; premium price point for some brands.
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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Mistyglasslimited.co.uk Review & First Look
When you land on Mistyglasslimited.co.uk, the first impression is one of straightforward utility. This isn’t a flashy e-commerce giant, nor does it attempt to be. Instead, it serves as a clear, concise digital storefront for a local service business. The primary focus is immediately apparent: “Replacement Double Glazed Units” and “Affordable Double Glazing Repairs.” This directness is a positive for a local service provider, as it quickly answers the core question a potential customer might have: “Can they fix my misty windows?”
The design is clean, if a little dated, featuring a prominent phone number (01204 235228) and clear calls to action for getting a quote. The site wastes no time in detailing its core service: addressing condensation inside double-glazed units or replacing broken ones. This immediate clarity is highly beneficial for user experience, especially for individuals seeking urgent repairs.
Initial Impressions of the Website’s Design and Navigation
The website employs a simple, easy-to-navigate structure. The top menu includes direct links to key areas like “More Info” about double glazing repairs, “Grades of Glass,” “Quote Prices,” “Meet The Team,” and “Testimonials.” This linear navigation ensures that a user can quickly find the information they need without getting lost in complex menus. For a service-oriented site, this is paramount. The colour scheme is muted, allowing the practical information to take centre stage. While not cutting-edge in terms of visual appeal, its functionality is its strongest suit.
Understanding the Core Service Offering
Misty Glass Limited explicitly states its specialisation: “replacing failed double-glazed units.” This addresses common issues such as misted, steamed-up, or damaged glass panes. They also offer repairs for door and window handles and can supply patterned or leaded units. This clear scope of service is helpful; customers know precisely what to expect and what not to expect. They aren’t trying to be a full-service window installer but rather a specialist in repairs and replacements of the glass units themselves. This focus can often lead to greater expertise and efficiency in their niche.
Geographical Reach and Local Focus
A critical piece of information highlighted on the homepage is their service area. Misty Glass Limited is “based in Bolton” and extends its services to Bury, Wigan, Chorley, Preston, Blackburn, Darwen, and “across Greater Manchester.” This local focus is clearly communicated, ensuring potential customers quickly ascertain if they fall within the service radius. For local businesses, defining their operational geography upfront is essential to manage customer expectations and filter enquiries effectively. Urbanlockers.co.uk Review
Mistyglasslimited.co.uk Features
While Misty Glass Limited doesn’t boast a plethora of digital features typical of a large e-commerce platform, its website offers crucial functionalities tailored for a local service business. The features provided are designed to streamline the customer’s journey from enquiry to repair, focusing on simplicity and direct communication.
Simplified Quote Request Process
One of the standout features is the “How It Works” section, which outlines a very simple three-step process for obtaining a quote and subsequent service:
- “Just let us know the approximate size of your window and the type of glass you need.” This initial step makes it easy for potential customers to get an estimate without needing a site visit immediately.
- “Visit your property to take precise measurements.” This ensures accuracy and customisation, critical for bespoke glass unit production.
- “Return to fit it at a time that works for you—all included in the quoted price!” This clear outline of the installation process, bundled into the initial quote, offers transparency and manages customer expectations regarding the complete service.
The presence of “Get a Quote Online” buttons throughout the site reinforces this streamlined approach.
Transparent Pricing Philosophy
Misty Glass Limited explicitly states: “We pride ourselves on offering our best price right from the start—ensuring you receive affordable double-glazing repairs.” This commitment to a “BEST PRICE first time, every time with no hard sell or aggressive marketing calls” is a significant feature, especially in a market where consumers are wary of hidden costs or pushy sales tactics. This transparent pricing approach builds trust and encourages customers to engage, knowing they won’t be subjected to protracted negotiations or unexpected add-ons.
Customer Testimonials and Trust Signals
The website features a “Customer Reviews” section, with a link to “Read Customer Comments” on their testimonials page. This is a vital trust signal for any local service business. In an age where online reviews heavily influence purchasing decisions, providing direct access to what previous customers have said about their experience can significantly enhance credibility. A claim of “We aim for 100% customer satisfaction” is supported by these testimonials, offering social proof of their commitment to quality service.
“Meet The Team” Section
Another noteworthy feature is the “Meet The Team” page. This humanises the business, allowing potential customers to see the faces behind the service. For a family-run business, this personal touch can be a powerful differentiator. It helps build rapport and trust, as customers are more likely to feel comfortable dealing with individuals they can identify and relate to, rather than an anonymous corporation. This feature underscores their local, community-focused approach. Babybirds.co.uk Review
Mistyglasslimited.co.uk Pros & Cons
Analysing Mistyglasslimited.co.uk reveals several strengths that position it well for its target market, alongside some areas that, while not detrimental, could be enhanced.
Pros of Mistyglasslimited.co.uk
Misty Glass Limited shines in its clarity, local focus, and commitment to customer service.
- Clear and Direct Communication: The website immediately conveys what services are offered (double glazing replacement/repair) and to whom (homeowners in Greater Manchester). There’s no ambiguity, which is crucial for customers seeking specific home repair solutions.
- Transparent Pricing Philosophy: The promise of “BEST PRICE first time, every time” and “no hard sell” is a significant advantage. This approach builds trust and reduces customer anxiety often associated with home improvement quotes.
- Simple and Efficient Process: The outlined three-step process for quotes and installation is straightforward and easy to understand. This efficiency benefits both the customer and the business.
- Strong Local Focus: Being a “family-run business based in Bolton” with a clearly defined service area (Bolton, Bury, Wigan, Chorley, Preston, Blackburn, Darwen & across Greater Manchester) appeals to customers looking for reliable local tradespeople. This local presence often implies quicker response times and a deeper understanding of regional needs.
- Emphasis on Customer Satisfaction: The explicit aim for “100% customer satisfaction” and the inclusion of customer testimonials act as powerful trust signals. In an industry where word-of-mouth and reputation are key, this is invaluable.
- Specialised Service: By focusing specifically on replacing failed double-glazed units and related repairs, Misty Glass Limited presents itself as an expert in its niche, rather than a generalist. This specialisation can often lead to higher quality work and efficiency.
- Experience Highlighted: Mentioning “over nine years experience” provides reassurance to potential customers that they are dealing with an established and knowledgeable service provider.
Cons of Mistyglasslimited.co.uk
While effective for its purpose, there are a few areas where the website could be improved, primarily related to modern web standards and extended information.
- Dated Website Design: The aesthetic of the website appears somewhat dated. While functional, a more modern, responsive design could enhance user experience, especially on mobile devices. A refreshed look could also convey a more contemporary and dynamic business image.
- Limited Online Functionality: Beyond requesting a quote via a form, the website doesn’t offer advanced online functionalities such as a comprehensive FAQ section, live chat support, or an immediate online estimation tool based on detailed inputs. These features are becoming more common and can improve customer convenience.
- Lack of Detailed Service Pages: While categories like “More Info” and “Grades of Glass” exist, the depth of information on specific types of repairs, glass technologies (e.g., U-values, argon gas), or maintenance tips for double glazing is somewhat limited. Providing more educational content could position them as industry thought leaders.
- No Online Booking System: The process relies on phone calls or online quote requests, followed by a scheduled visit. An integrated online booking system for measurements or initial consultations could further streamline the customer journey for those who prefer digital scheduling.
- Absence of External Review Platform Links: While they host their own testimonials, direct links to external review platforms (like Google Reviews, Trustpilot, or Checkatrade) could provide independent verification and enhance credibility further.
- No Blog or Resource Section: A blog could be used to provide helpful articles, explain common issues, showcase completed projects, or discuss energy efficiency, which could drive organic traffic and establish authority.
Mistyglasslimited.co.uk Alternatives
When considering alternatives to a specialist like Misty Glass Limited, it’s important to differentiate between direct competitors offering similar localised double glazing repair services and broader home improvement solutions that might mitigate the need for such repairs or enhance overall home efficiency. Here, we’ll focus on direct competitors in the UK market and some related home improvement categories that align with ethical and practical home ownership.
Direct Competitors in the UK Double Glazing Repair Market
For homeowners in the UK, especially within Greater Manchester, several established double glazing repair companies operate. These often have similar service models focusing on localised, responsive repairs. Tgamobility.co.uk Review
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Local Glazing Companies (e.g., via Checkatrade or Trustpilot):
- Overview: Platforms like Checkatrade and Trustpilot host numerous local glaziers and double glazing repair specialists across the UK. Users can search by postcode and read verified reviews.
- Pros: Wide selection of vetted tradespeople; transparent customer reviews and ratings; often provides direct contact details and service descriptions.
- Cons: Quality can vary between individual companies; requires user diligence to research and compare multiple options.
- Typical Services: Double glazing repairs, unit replacement, window/door mechanism repairs, emergency glazing.
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Anglian Home Improvements (Repairs & Servicing):
- Overview: One of the largest double glazing companies in the UK, Anglian offers repair and servicing options for existing installations, even if not originally fitted by them.
- Pros: Established brand with a long history; comprehensive service network; likely to offer guarantees on repairs.
- Cons: Can be more expensive than independent local firms; may have longer lead times due to scale.
- Typical Services: Repair of existing Anglian windows, general window/door repairs, replacement parts, servicing.
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Everest Home Improvements (Repairs & Maintenance):
- Overview: Similar to Anglian, Everest is a national player offering a range of home improvement services, including repairs and maintenance for windows and doors.
- Pros: Reputable national brand; professional service; often provides extensive warranties.
- Cons: Premium pricing; processes can sometimes feel less personal than local businesses.
- Typical Services: Repair of existing Everest windows, general window/door repairs, sealant replacement, hinge/lock repairs.
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Local Independent Handymen/Window Specialists:
- Overview: Many independent tradespeople and small businesses offer double glazing repair services. These are often discovered through local community groups, word-of-mouth, or local online directories.
- Pros: Potentially more competitive pricing; highly personalised service; often quicker to respond for urgent jobs.
- Cons: Varies widely in terms of experience and professionalism; less formal guarantees than larger companies; reliance on personal recommendations.
- Typical Services: Misted unit replacement, minor frame repairs, lock/hinge adjustments, draught sealing.
Broader Home Improvement Alternatives (Ethical & Practical)
These alternatives focus on improving home efficiency and maintenance generally, which can sometimes prevent or complement specific double glazing repairs. Arhltd.co.uk Review
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DIY Draught Proofing & Sealing Kits:
- Overview: For minor issues like draughts around window frames, DIY kits including self-adhesive foam strips, silicone sealants, and brush seals can offer an affordable first line of defence.
- Pros: Very cost-effective; immediate improvement in comfort and energy efficiency; empowers homeowners to manage minor issues.
- Cons: Not a solution for failed double-glazed units (misting); requires careful application for effectiveness.
- Ethical Relevance: Promotes self-reliance and efficient use of resources.
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Professional Home Energy Audits:
- Overview: Engaging a certified energy assessor to conduct a comprehensive audit of your home’s thermal performance, identifying areas of heat loss, including windows.
- Pros: Provides a holistic view of energy efficiency; identifies root causes of discomfort and high bills; offers tailored recommendations for improvements.
- Cons: Initial cost for the audit; recommendations may require further investment in repairs or upgrades.
- Ethical Relevance: Encourages responsible resource management and reduction of waste.
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Maintenance and Cleaning Services for Windows and Frames:
- Overview: Regular professional cleaning and maintenance of window frames and seals can extend their lifespan and prevent issues like seal degradation.
- Pros: Prevents build-up of dirt and debris that can degrade seals; identifies minor issues before they become major problems; maintains aesthetic appeal.
- Cons: Ongoing cost; does not fix inherent manufacturing defects or major damage.
- Ethical Relevance: Promotes proper stewardship of property and preventative care.
How to Cancel mistyglasslimited.co.uk Subscription
Mistyglasslimited.co.uk is a service-based business providing double glazing repairs and replacements, not a subscription-based service. Therefore, there is no subscription to cancel.
Customers engage Misty Glass Limited for a specific service, typically a one-off repair or replacement of a double-glazed unit. The process involves requesting a quote, accepting it, and then scheduling the work. Once the work is completed and paid for, the transaction is concluded. Chartertravel.co.uk Review
If a customer wishes to cancel a scheduled service that has not yet been performed, they would need to contact Misty Glass Limited directly. The most effective ways to do this, based on the information provided on their website, would be:
- By Phone: Call 01204 235228. This is the primary contact method advertised and is likely the quickest way to speak to someone about cancelling an appointment or an accepted quote.
- Via Online Quote Request Form: If the initial engagement was through their online quote form, it might be possible to use this form again or reply to any email correspondence to communicate a cancellation. However, a phone call is usually more immediate for cancellations.
It’s always advisable to communicate cancellations as soon as possible to avoid any potential charges for work that has been scheduled or materials that may have been ordered or bespoke units that have entered production. While the website doesn’t explicitly state a cancellation policy, standard business practice would involve clear communication between the customer and the service provider.
Mistyglasslimited.co.uk Pricing
Mistyglasslimited.co.uk adopts a customer-centric and transparent approach to pricing, focusing on providing a “best price” upfront without aggressive sales tactics. This model is quite common for local service businesses where each job is unique due to varying sizes, glass types, and specific repair needs.
“Best Price, First Time, Every Time” Philosophy
The website explicitly states their commitment to offering their “BEST PRICE first time, every time with no hard sell or aggressive marketing calls.” This is a significant differentiator in an industry where consumers often face pressure sales or tiered pricing structures. It suggests that Misty Glass aims for a fair and competitive quote from the outset, removing the need for customers to haggle or shop around extensively. This fosters trust and simplifies the decision-making process for the customer.
How Quotes Are Generated
The process for obtaining a price is designed to be straightforward: Omegaauctions.co.uk Review
- Customer Provides Approximate Information: Customers are asked to “let us know the approximate size of your window and the type of glass you need.” This initial input allows Misty Glass to provide a preliminary estimate.
- On-Site Measurement for Precise Quote: Once the initial quote is accepted, they will “Visit your property to take precise measurements.” This step is crucial because the exact dimensions of a double-glazed unit are paramount for proper fit and sealing. The final, precise quote would then be based on these accurate measurements.
- Inclusion of Installation: The website confirms that the final quoted price “all included in the quoted price!” This means customers receive an all-inclusive price that covers the bespoke unit design, production, and professional fitting. This avoids hidden costs and ensures clarity.
Factors Influencing the Price
While specific prices aren’t listed (as each job is bespoke), the factors that typically influence the cost of double glazing repair and replacement include:
- Size of the Unit: Larger units naturally require more material and can be more complex to handle and install.
- Type of Glass:
- Standard clear glass: The most basic and often the most affordable.
- Low-E (Low Emissivity) glass: Designed for better thermal insulation, which can increase cost.
- Toughened (safety) glass: Required in certain areas for safety (e.g., near doors, low-level windows), which is stronger and more expensive.
- Laminated glass: Offers enhanced security and sound reduction, typically costing more.
- Patterned or Leaded Units: Custom designs will add to the complexity and cost.
- Spacer Bar Material: Aluminium, plastic, or warm-edge spacers can slightly affect pricing and thermal performance.
- Gas Fill: Units filled with inert gases like Argon (for better insulation) are generally more expensive than air-filled units.
- Accessibility: If the window is particularly high or difficult to access, this might influence labour costs due to the need for specialised equipment.
- Additional Repairs: If the service extends beyond just replacing the glass unit to include frame repairs, hinge replacements, or handle repairs, these will contribute to the overall cost.
In essence, Misty Glass Limited’s pricing model prioritises transparency and customer trust by offering a clear, inclusive quote after understanding the specific needs of each job, rather than relying on generic price lists which rarely reflect the true cost of bespoke repairs.
mistyglasslimited.co.uk vs. Other Local Glaziers
When comparing Mistyglasslimited.co.uk to other local glaziers in the Greater Manchester area, several factors come into play, including their business model, stated philosophies, and online presence.
Business Model and Specialisation
Misty Glass Limited explicitly states its specialisation in “replacing failed double-glazed units” and associated minor repairs like handles. This focus suggests a depth of expertise in this specific niche. Many other local glaziers might offer a broader range of services, including full window and door installations, conservatory builds, and commercial glazing. While a wider range of services can be convenient, a specialist often brings more efficiency and specific experience to their focused area.
- Misty Glass Limited: Highly specialised in replacing failed units. This means they are likely highly efficient at this specific task.
- Other Local Glaziers: Often offer a broader spectrum of services, which can be good for one-stop solutions but might mean less specific expertise in unit replacement.
Pricing Philosophy and Transparency
Misty Glass Limited’s commitment to “BEST PRICE first time, every time with no hard sell” stands out. This transparency is a significant advantage in a market sometimes criticised for aggressive sales tactics or opaque pricing. Swimway.co.uk Review
- Misty Glass Limited: Explicitly states a transparent, no-haggle pricing policy. Customers get their best quote upfront.
- Other Local Glaziers: Pricing policies can vary widely. Some may use tiered pricing, offer discounts after initial quotes, or engage in more traditional sales negotiations. Consumers might need to solicit multiple quotes to feel confident about the price.
Customer Service and Trust Signals
Misty Glass Limited highlights its “family-run business” status, aims for “100% customer satisfaction,” and includes a “Meet The Team” page and customer testimonials. These elements collectively build a sense of trust and personal connection.
- Misty Glass Limited: Emphasises family values, personal service, and direct customer testimonials. This builds a strong sense of local, trustworthy engagement.
- Other Local Glaziers: Some may have a similar ethos, particularly if they are also family-run. Others might be larger operations with less personal interaction. Trust signals often rely on external review sites (Google, Checkatrade) more heavily.
Online Presence and User Experience
Misty Glass Limited’s website is functional and clear but visually dated. Its strength lies in direct communication and simple navigation.
- Misty Glass Limited: A functional but visually dated website. Information is clear and direct, focusing on core services and contact details. User experience is simple and effective for its purpose.
- Other Local Glaziers: Online presence varies greatly. Some may have very modern, responsive websites with online booking, detailed portfolios, and extensive FAQ sections. Others might have minimal online presence, relying heavily on local directories or word-of-mouth. The availability of online quote tools or configurators can also differ significantly.
Experience and Reputation
Misty Glass Limited states “over nine years experience.” This level of experience is solid for a local business.
- Misty Glass Limited: Demonstrates established experience, focusing on their specialisation.
- Other Local Glaziers: Experience levels can range from newly established businesses to those with decades of operation. Checking external reviews and local reputation is key.
In summary, Mistyglasslimited.co.uk differentiates itself through its explicit specialisation in double-glazed unit replacement, its clear and upfront pricing philosophy, and its emphasis on personal, family-run service. While its website design might not be the most modern, its operational clarity and customer-focused ethos make it a strong contender against other local glaziers, particularly for those seeking a straightforward and honest service for specific double glazing repair needs.
FAQ
What services does Misty Glass Limited offer?
Misty Glass Limited specialises in replacing failed double-glazed units (misted, steamed up, or damaged glass). They also offer repairs for door and window handles and can supply patterned or leaded double-glazed units. Quartzize.co.uk Review
Where is Misty Glass Limited based?
Misty Glass Limited is a family-run business based in Bolton, Greater Manchester.
What areas does Misty Glass Limited cover?
They cover Bolton, Bury, Wigan, Chorley, Preston, Blackburn, Darwen, and generally across Greater Manchester.
How do I get a quote from Misty Glass Limited?
You can get a quote by providing the approximate size of your window and the type of glass you need. This can be done by calling 01204 235228 or using their “Get a Quote Online” form on their website.
Does Misty Glass Limited offer free quotes?
Yes, based on their process of providing an initial quote and then taking precise measurements, the quoting process appears to be part of their service offering without an upfront charge for the quote itself.
What does “condensation inside your double glazed units” mean?
It means that the seal of your double-glazed unit has failed, allowing moisture to get between the two panes of glass, causing a misty or foggy appearance that cannot be cleaned. Fitshop.co.uk Review
Can Misty Glass Limited fix my door handles?
Yes, in addition to glass unit replacement, they can also help with replacing door and window handles.
How long does it take for Misty Glass Limited to complete a repair?
The website doesn’t specify an exact timeline, but their process suggests it involves an initial quote, on-site measurement, bespoke unit production, and then fitting at a time that works for you. This indicates a tailored, scheduled service rather than an immediate fix.
Are Misty Glass Limited’s prices competitive?
The company states they aim to offer their “BEST PRICE first time, every time” with no hard sell, indicating a commitment to competitive and transparent pricing.
Is Misty Glass Limited a trustworthy company?
They are a family-run business with over nine years of experience, aiming for 100% customer satisfaction, and feature customer testimonials on their website, which are all indicators of a trustworthy local business.
What happens after I accept a quote from Misty Glass Limited?
Once you accept the quote, Misty Glass Limited will visit your property to take precise measurements, design and produce a bespoke double-glazed unit, and then return to fit it at a scheduled time. Wingmirrorman.co.uk Review
Do I need to know the exact measurements of my window for a quote?
No, for the initial quote, you only need to provide the approximate size of your window. Precise measurements will be taken by their team once you accept the quote.
What types of glass can Misty Glass Limited supply?
They can supply various types, including patterned or leaded double-glazed units, and would discuss options like standard, low-E, toughened, or laminated glass based on your needs during the quoting process.
Does Misty Glass Limited offer any guarantees on their work?
While not explicitly stated on the provided homepage text, reputable glazing companies typically offer guarantees on their units and installation. It would be advisable to ask about their specific guarantee policy when obtaining a quote.
What is the advantage of using a local family-run business like Misty Glass?
Advantages often include more personalised service, potentially quicker response times within their service area, and a stronger focus on local reputation and customer satisfaction.
Can Misty Glass Limited replace a broken double-glazed unit after an accident or break-in?
Yes, they specifically mention that they can supply and fit high-quality replacement double-glazed units if you’ve had an accident or break-in. Tendersleep.co.uk Review
Does Misty Glass Limited offer any emergency services?
The website doesn’t explicitly mention emergency services, but for a local repair business dealing with broken glass, it’s worth enquiring if they offer rapid response for urgent situations.
How long has Misty Glass Limited been in business?
The website states that Misty Glass has “over nine years experience in replacing failed double glazed units.”
Can I cancel a service scheduled with Misty Glass Limited?
Since Misty Glass Limited is a service provider and not a subscription, there is no “subscription” to cancel. To cancel a scheduled service, you would need to contact them directly, preferably by phone (01204 235228), as soon as possible.
Does Misty Glass Limited provide services for commercial properties?
The website primarily focuses on “your windows” and “your property,” suggesting a focus on residential customers. It’s best to contact them directly to enquire about services for commercial properties.
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