Based on looking at the website, Luxurytiles.co.uk appears to be a legitimate online retailer specialising in a wide variety of wall and floor tiles, including mosaic, porcelain, natural stone, and self-adhesive options. They offer UK-wide delivery and highlight premium quality products.
Overall Review Summary:
- Website Professionalism: High (Clean design, clear navigation, detailed product listings).
- Contact Information: Excellent (Phone number, operating hours, email/contact form implied).
- Product Range: Extensive (Various types of tiles, colours, and effects for different applications).
- Pricing Transparency: Good (Prices clearly displayed per tile and per square metre).
- Customer Reviews/Testimonials: Present (Trustpilot integration and on-site product reviews).
- Security & Trust Signals: Good (Secure checkout, Trustpilot badge, Tile Association membership).
- Ethical Considerations: Permissible (The products sold, tiles, are generally permissible within Islamic guidelines for home decor).
Luxurytiles.co.uk presents a solid online presence for consumers in the UK looking for tiles. The website is well-organised, making it easy to navigate through their extensive collections. They clearly display product prices, offer various shipping options, and highlight their membership with The Tile Association, which adds a layer of credibility. Furthermore, the inclusion of Trustpilot reviews directly on the homepage, along with product-specific ratings, provides social proof and builds confidence for potential buyers. The presence of a contact number and business hours also signals a readily available customer support system. From an ethical standpoint, the products themselves—tiles for home improvement—are permissible and do not fall into any forbidden categories, making Luxurytiles.co.uk a suitable option for those seeking such materials.
Best Alternatives for Home Improvement Tiles in the UK:
-
0.0 out of 5 stars (based on 0 reviews)There are no reviews yet. Be the first one to write one.
Amazon.com: Check Amazon for Luxurytiles.co.uk Review
Latest Discussions & Reviews:
- Key Features: One of the UK’s largest tile specialists, offering a massive range of wall and floor tiles, natural stone, and tiling tools. They have physical stores across the UK in addition to their online presence.
- Average Price: Mid to High range, depending on tile type and material.
- Pros: Extensive product selection, nationwide stores for in-person viewing, strong brand reputation, expert advice available, regular promotions.
- Cons: Can be pricier for some premium ranges compared to smaller online-only retailers.
-
- Key Features: Large online tile retailer with a vast selection of ceramic, porcelain, mosaic, and natural stone tiles. Known for competitive pricing and frequent sales.
- Average Price: Mid range, often with good discounts.
- Pros: Huge inventory, very competitive pricing, good customer service, frequently updated stock, free sample service.
- Cons: Primarily an online experience, so no physical store browsing for many customers.
-
- Key Features: Offers a comprehensive range of tiles for all areas of the home, along with tiling essentials and tools. They operate both online and through a network of showrooms.
- Average Price: Mid range.
- Pros: Balance of online convenience and physical showrooms, reliable delivery, diverse product catalogue, good for both DIY and trade customers.
- Cons: Showroom network is not as extensive as Topps Tiles.
-
- Key Features: Part of the larger Wickes home improvement chain, offering a practical selection of tiles suitable for kitchens, bathrooms, and general living areas.
- Average Price: Budget to Mid range.
- Pros: Readily available online and in stores, competitive pricing, good for standard tile needs, convenient for picking up other DIY supplies.
- Cons: Smaller, less specialised selection compared to dedicated tile retailers; premium or unique designs might be limited.
-
- Key Features: Similar to Wickes, B&Q provides a range of tiles within their broader home improvement offering. Focuses on accessibility and value for money.
- Average Price: Budget to Mid range.
- Pros: Widespread store presence, convenient for combined purchases, frequent sales, practical options for everyday projects.
- Cons: Limited in highly specialised or luxury tile options; primarily caters to mainstream demands.
-
- Key Features: Specialises in natural stone and porcelain tiles, offering a more premium and often bespoke selection. Known for high-quality materials.
- Average Price: High range.
- Pros: Excellent quality and unique designs, focus on natural materials, ideal for high-end projects, expert advice on natural stone.
- Cons: Higher price point, not suitable for budget projects.
-
- Key Features: A prominent online tile retailer in the UK, known for a vast selection and competitive pricing, often with large stock availability for quick dispatch.
- Average Price: Mid range.
- Pros: Huge online selection, often very good deals, quick delivery, dedicated online customer support.
- Cons: Primarily an online experience, less personal interaction for complex queries.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
[ratemypost]
Luxurytiles.co.uk Review & First Look
When you first land on Luxurytiles.co.uk, you’re greeted with a clean, well-structured interface that immediately conveys professionalism. The prominent display of “Free Delivery Orders Over £299” and “Express 1-2 Days UK Shipping” sets clear expectations regarding logistics right off the bat. This is critical for online shoppers; transparency about delivery costs and times can make or break a purchase decision. The website’s design itself feels contemporary, with high-quality images of their products taking centre stage.
Initial Impressions of the Homepage
The homepage effectively uses visual appeal to draw you in.
- High-Quality Imagery: Products like the “Handmade White Fish Scale Mother of Pearl Mosaic Tile” are showcased with crisp, detailed photos that allow you to visualise them in a space.
- Clear Navigation: Categories like “Mosaic Tiles,” “Wall Tiles,” and “Floor Tiles” are easily accessible, allowing users to quickly drill down to their specific needs.
- Trust Signals: A Trustpilot rating prominently displayed alongside social media links (Facebook, Pinterest, Instagram, TikTok) immediately builds credibility. As of early 2024, Trustpilot is a go-to for many UK consumers to gauge a company’s reliability, with an average rating of 4.5 out of 5 stars being highly desirable for online retailers.
Ease of Navigation and User Experience
The website’s architecture is intuitive. You’re not left hunting for basic information or product categories.
- Top Menu Bar: Essential links like “Log in,” “Cart,” and “Contact” are always visible.
- Collection Filters: The ability to shop by “Collections,” “Shop by Trend,” and “Shop by Colour” on the homepage is a fantastic feature. This multi-faceted filtering allows users with different starting points (e.g., “I need bathroom tiles” vs. “I want blue tiles”) to efficiently find what they’re looking for.
- Responsive Design: The site appears to be mobile-friendly, which is crucial given that over 50% of web traffic now comes from mobile devices, according to Statista data from 2023.
Luxurytiles.co.uk Features and Offerings
Luxurytiles.co.uk isn’t just about selling tiles; they position themselves as a comprehensive solution for transforming living spaces. Their range extends beyond basic ceramic squares, diving into more specialised and aesthetically driven options.
Diverse Product Collections
The breadth of their product categories is impressive, catering to a wide spectrum of tastes and project types. 24hrmobiletyres.co.uk Review
- Mosaic Tiles: A core offering, with a focus on unique materials like Mother of Pearl, glass, and ceramic pebbles. These are often used for splashbacks or feature walls.
- Floor & Wall Tiles: Standard categories that encompass a vast array of materials, finishes, and sizes.
- Specialised Options:
- Outdoor Tiles: Essential for external spaces, ensuring durability and weather resistance.
- Luxury Vinyl Tiles (LVT): A popular choice for its durability, water resistance, and ability to mimic natural materials like wood or stone.
- Sinks and Taps: A smart addition, offering related products to complete bathroom or kitchen projects, reducing the need for customers to source from multiple vendors.
- Trend-Based Shopping: This is a clever feature, allowing customers to browse by “Marble Effect,” “Wood Effect Tiles,” “Self Adhesive Smart Tiles,” and “Herringbone Tiles.” This taps into current interior design trends, making it easier for customers to achieve a specific aesthetic.
Quality and Sourcing
The website explicitly states a commitment to quality, which is vital when purchasing building materials online.
- “100% Premium Products”: This bold claim sets a high bar for customer expectations.
- International Sourcing: They mention that “Our bespoke mosaic tiles are exclusively made for us in Germany, Italy and the UK.” This is a significant trust signal, as Germany and Italy are renowned globally for high-quality tile manufacturing and design. Sourcing from the UK also appeals to local consumers.
Value-Added Services
Beyond just selling products, Luxurytiles.co.uk offers services that enhance the customer experience.
- “Expert Advice”: The availability of phone support (0207 411 9038, Mon-Sat 9:00am – 6:00pm) for “specialist advice on your new flooring or wall tiles, or solve any queries” is a huge plus. For projects involving tiles, professional guidance on quantities, suitability, and installation can be invaluable.
- Inspiration & Advice Blog: The “As featured in…” and “Inspiration & Advice” sections (their blog, e.g., “How to Use Mother of Pearl Mosaics for a Luxury Spa Look at Home”) are excellent content marketing tools. They not only provide useful information but also demonstrate expertise and build rapport with potential customers. This content often ranks well for long-tail keywords, driving organic traffic.
Luxurytiles.co.uk Pros & Cons
Every online retailer has its strengths and weaknesses, and Luxurytiles.co.uk is no different. It’s about weighing these factors to determine if it’s the right fit for your needs.
The Advantages of Shopping with Luxurytiles.co.uk
- Extensive and Diverse Range: As detailed earlier, the sheer variety of tiles—from classic mosaics to trendy wood-effect porcelain—means most customers will find something suitable. This wide selection caters to various budgets and design preferences.
- Clear Pricing and Delivery Information: The transparency around unit pricing (
£/Tileand£/m²) and shipping policies (Free UK Delivery Orders over £299,Express 1-2 Days Delivery) is commendable. No hidden surprises. - Strong Trust Signals:
- Trustpilot Integration: High ratings on an independent review platform are powerful.
- Tile Association Membership: Being a member of The Tile Association provides a stamp of industry approval and adherence to certain standards. This is a significant factor for consumer confidence in the UK tile market.
- Physical Contact Details: A clearly listed phone number and operating hours indicate a verifiable business presence.
- Value-Added Content: The blog provides genuinely useful articles, offering inspiration and practical advice. This positions Luxurytiles.co.uk as more than just a seller, but also a resource.
- Price Match Promise: This is a strong competitive advantage. If a customer finds the same product cheaper elsewhere, Luxurytiles.co.uk committing to match it indicates confidence in their pricing and a desire to retain customers.
- 14-Day Returns: A clear returns policy offers peace of mind, essential for online purchases where customers cannot physically inspect goods before buying.
Potential Drawbacks to Consider
- Limited Physical Presence: While they mention a “London office” and “London warehouse,” the primary customer experience is online. For some, seeing and touching tiles in person is crucial before making a significant purchase, especially for large projects.
- Reliance on Online Visuals: Despite high-quality images, colours and textures can sometimes appear differently on screen than in reality. This is a common challenge for all online tile retailers, which is why sample services are so important (though not explicitly highlighted on the homepage for all products).
- Brand Recognition: While Trustpilot and TTA membership help, Luxurytiles.co.uk might not have the same household name recognition as larger DIY chains like B&Q or Wickes, which some customers might instinctively trust more. However, their specialisation in tiles could also be seen as a strength.
Luxurytiles.co.uk Alternatives
When you’re looking to invest in tiles for your home, it’s always wise to explore multiple options. The UK market is robust with both large retailers and specialist suppliers, each offering different strengths.
Comparing with Major Retailers
- Topps Tiles: Often considered the market leader, Topps Tiles boasts an unparalleled range, both online and in their extensive network of physical stores. This allows for hands-on inspection of products, which is a significant advantage for large or complex projects. Their prices can sometimes be higher, but they often have sales and expert staff.
- Walls and Floors: This online giant rivals Luxurytiles.co.uk in terms of sheer volume and often offers very competitive pricing. They are known for quick delivery and a strong online presence, making them a direct competitor for those comfortable with online-only purchasing.
- Tile Giant: A hybrid model, Tile Giant offers both online shopping and physical showrooms. This provides a good balance, allowing customers to browse online and then visit a store to see samples or get advice.
- DIY Superstores (Wickes, B&Q): These retailers cater to a broader DIY audience. While they offer a decent selection of tiles, their ranges are typically more geared towards standard, budget-friendly options rather than the specialised or luxury designs often found at Luxurytiles.co.uk. They are convenient for picking up all project supplies in one go.
Specialist & Niche Suppliers
- Mandarin Stone: For those seeking premium natural stone and porcelain tiles, Mandarin Stone is a top-tier choice. Their focus on high-end materials and unique designs often comes with a higher price point but delivers exceptional quality.
- Fired Earth: Another high-end option, Fired Earth is known for its distinctive designs, often inspired by traditional and artisan craftsmanship. They offer beautiful, often bespoke, tiles but are generally at the premium end of the market.
- Porcelanosa: An international player with a strong UK presence, Porcelanosa is known for its innovative designs, high-quality porcelain, and modern aesthetics. They cater to a more contemporary and luxury market.
How to Get the Best Value from Tile Purchases
Getting the best value isn’t just about finding the lowest price per tile; it involves a holistic approach that considers quality, longevity, and proper installation. Beadlowmotors.co.uk Review
Understanding Tile Pricing
- Price Per Tile vs. Price Per Square Metre: Luxurytiles.co.uk clearly lists both, which is excellent. Always calculate your needs based on square metres and then factor in a contingency for cuts and breakages (typically 10-15%).
- Hidden Costs: Don’t forget to budget for:
- Adhesive and Grout: These are essential and can add significantly to the overall cost.
- Tiling Tools: Trowels, spacers, cutters, sponges – these can add up if you don’t already own them.
- Delivery Charges: While Luxurytiles.co.uk offers free delivery over £299, ensure your order meets this threshold or factor in the delivery cost.
- Professional Installation: If you’re not DIYing, factor in the cost of a skilled tiler, which can be a substantial part of the total project cost.
Maximising Longevity
- Right Tile for the Right Place: A floor tile should have a higher PEI (Porcelain Enamel Institute) rating for durability than a wall tile, especially in high-traffic areas. Outdoor tiles need to be frost-proof and slip-resistant. Ensure you select tiles appropriate for their intended use.
- Proper Substrate Preparation: The most beautiful and expensive tiles will fail if the surface beneath them isn’t properly prepared. This includes ensuring it’s clean, level, and stable.
- Quality Adhesive and Grout: Investing in good quality adhesive and grout is crucial for the long-term integrity and appearance of your tiled surface. Don’t skimp here.
Leveraging Sales and Discounts
- Seasonal Sales: Keep an eye out for seasonal sales events (e.g., Black Friday, New Year sales) offered by retailers like Luxurytiles.co.uk and its competitors.
- Clearance Sections: Many online retailers have clearance or end-of-line sections where you can find excellent deals on discontinued lines. This is great for smaller projects or if you’re flexible on exact design.
- Bulk Discounts: For very large projects, some retailers might offer additional discounts for bulk orders, though this is less common for standard retail websites.
Understanding Tile Association Membership
Luxurytiles.co.uk proudly states, “We are a member of The Tile Association.” This isn’t just a random badge; it carries significant weight within the UK tiling industry. For consumers, it translates into a layer of assurance and confidence.
What is The Tile Association (TTA)?
The Tile Association is the UK’s largest and most respected trade association for the wall and floor tiling industry. It represents all sectors, including manufacturers, retailers, distributors, contractors, and fixers. Its primary aims are to:
- Promote Best Practices: Encourage high standards of workmanship, product quality, and ethical business conduct within the industry.
- Provide Technical Support: Offer guidance and technical information to members and consumers on all aspects of tiling.
- Resolve Disputes: Act as an independent body to assist in resolving disputes between customers and TTA members.
- Education and Training: Support and promote training and qualifications for tilers to ensure a skilled workforce.
- Represent the Industry: Advocate on behalf of the industry to government bodies and other organisations.
Benefits for the Consumer
For you, the customer, a retailer’s membership with the TTA means several things:
- Assurance of Quality: While it doesn’t guarantee every single product, it suggests that the retailer is committed to offering products that meet industry standards. Members are generally expected to adhere to a code of conduct.
- Professionalism: TTA members are part of a recognised professional body, indicating a serious commitment to their business and industry.
- Access to Recourse: In the unlikely event of a significant issue that cannot be resolved directly with the retailer, the TTA can offer impartial advice and, in some cases, mediation. This provides an extra layer of consumer protection beyond standard consumer rights.
- Stay Updated: TTA members are kept informed about the latest industry standards, regulations, and best practices, ensuring that their advice and products are up-to-date.
When you see a TTA logo on a website like Luxurytiles.co.uk, it should instill greater confidence in their credibility and dedication to quality within the UK tile market. It’s a signal that they are serious about their business and accountable to an industry body.
Frequently Asked Questions
What is Luxurytiles.co.uk?
Luxurytiles.co.uk is an online retailer based in the UK that specialises in selling a wide range of wall and floor tiles, including mosaic tiles, porcelain tiles, natural stone tiles, and luxury vinyl tiles, along with related products like sinks and taps. Themortgagebranch.co.uk Review
Is Luxurytiles.co.uk a legitimate website?
Yes, based on the website’s appearance, detailed product listings, clear contact information, Trustpilot integration, and membership with The Tile Association, Luxurytiles.co.uk appears to be a legitimate online retailer.
What types of tiles does Luxurytiles.co.uk offer?
Luxurytiles.co.uk offers various types of tiles, including mosaic tiles (Mother of Pearl, glass, ceramic), floor tiles, wall tiles, outdoor tiles, bathroom tiles, kitchen tiles, glass tiles, luxury vinyl tiles, and tiles categorised by trend (e.g., marble effect, wood effect, self-adhesive, herringbone).
Does Luxurytiles.co.uk offer free delivery?
Yes, Luxurytiles.co.uk offers free UK delivery on orders over £299. For orders below this threshold, standard delivery charges would apply.
How fast is delivery from Luxurytiles.co.uk?
Luxurytiles.co.uk advertises express 1-2 days UK shipping for their products.
Can I contact Luxurytiles.co.uk by phone?
Yes, you can contact Luxurytiles.co.uk by phone at 0207 411 9038. Their stated operating hours are Monday to Saturday, 9:00 am to 6:00 pm. Lovevery.co.uk Review
Does Luxurytiles.co.uk have a physical store?
The website mentions a “London office” and “London warehouse,” suggesting an operational base, but the primary sales channel appears to be online, and it does not explicitly state having a public showroom for browsing.
What is the return policy for Luxurytiles.co.uk?
Luxurytiles.co.uk offers a 14-day return policy, allowing for risk and worry-free shopping. It’s always advisable to review their full returns policy details on their website for specific terms and conditions.
Does Luxurytiles.co.uk offer a price match?
Yes, Luxurytiles.co.uk has a “Price Match Promise,” stating that if you find the same product for less elsewhere, they will match the price.
Are the tiles from Luxurytiles.co.uk high quality?
Luxurytiles.co.uk claims to provide “100% Premium Products” and states that some of their bespoke mosaic tiles are made in Germany, Italy, and the UK, suggesting a commitment to quality. Their membership with The Tile Association also implies adherence to industry standards.
How do I know the correct quantity of tiles to order?
When ordering tiles, it’s generally recommended to calculate the square metreage needed for your area and then add an additional 10-15% for cuts, waste, and future repairs. You can also contact Luxurytiles.co.uk’s expert staff for advice on quantities. Garrattssolicitors.co.uk Review
Are there customer reviews for Luxurytiles.co.uk?
Yes, Luxurytiles.co.uk integrates Trustpilot reviews directly on their homepage and also displays customer reviews on individual product pages, allowing you to see feedback from previous buyers.
What is The Tile Association, and why is it important for Luxurytiles.co.uk to be a member?
The Tile Association (TTA) is the UK’s largest and most respected trade association for the wall and floor tiling industry. Membership signifies a commitment to industry standards, best practices, and ethical conduct, offering consumers an added layer of confidence and potential recourse.
Does Luxurytiles.co.uk offer inspiration or advice?
Yes, the website features an “Inspiration & Advice” section (a blog) with articles on topics like “How to Use Mother of Pearl Mosaics for a Luxury Spa Look at Home” and “Elegant Black Interior Design Fusion,” providing design ideas and practical tips.
Can I order samples from Luxurytiles.co.uk?
While not explicitly highlighted on the homepage in the provided text, many online tile retailers offer sample services to allow customers to view tiles before a full purchase. It would be advisable to check their product pages or contact customer service for sample availability.
Does Luxurytiles.co.uk sell sinks and taps?
Yes, in addition to a wide range of tiles, Luxurytiles.co.uk also includes sinks and taps in their collections, providing a more comprehensive offering for kitchen and bathroom renovations. Cadburyworld.co.uk Review
Are the “Mother of Pearl” tiles real mother of pearl?
Based on the product descriptions, such as “Handmade White Fish Scale Mother of Pearl Mosaic Tile,” these products appear to be made from genuine mother of pearl.
What is the range of tile prices on Luxurytiles.co.uk?
Prices vary significantly based on the tile type, material, and size. For example, some mosaic tiles are priced around £16.98 per tile, while larger wall tiles can be £137.50 per tile, with clear pricing provided both per tile and per square metre.
How do Luxurytiles.co.uk’s prices compare to major DIY stores?
Luxurytiles.co.uk aims to offer “unbeatable prices” in London and across the UK, especially for their “bespoke mosaic tiles.” While major DIY stores like B&Q and Wickes might offer cheaper basic tiles, Luxurytiles.co.uk likely competes more on price for specialised and luxury tile ranges against other dedicated tile retailers.
What social media platforms is Luxurytiles.co.uk active on?
Luxurytiles.co.uk is active on Facebook, Pinterest, Instagram (@luxurytiles_uk), and TikTok (@luxurytilesuk), where they share style advice and inspiration for their products.
Leave a Reply