Based on looking at the website, Kellystorage.co.uk appears to be a legitimate and comprehensive self-storage and removals service provider operating in the UK. Their homepage provides a clear outline of their offerings, focusing on a convenient “self-storage that comes to you” model, which includes collection, loading, storage, and redelivery. The site is well-structured, detailing various storage sizes and service types, from personal and business storage to specialized removals like museum relocation. Furthermore, their prominent display of a B Corp certification and active charity involvement adds a layer of trustworthiness and ethical consideration, which is commendable.
Overall Review Summary:
- Website Professionalism: High. The site is clean, easy to navigate, and presents information clearly.
- Service Clarity: Excellent. The four-step process for storage is well-explained, and different service types are clearly defined.
- Transparency: Good. Contact information, terms and conditions, and privacy policies are readily accessible. Pricing is based on container size with a “Get a Quote” option, suggesting tailored solutions.
- Ethical Standpoint: Strong. The B Corp certification indicates a commitment to social and environmental performance, and their charity work reinforces this.
- User Experience: Positive. The emphasis on convenience (“we collect,” “we load,” “we redeliver”) and customer testimonials build confidence.
- Key Missing Information for Strict Review: While good, direct, transparent pricing examples for various durations are not immediately visible without requesting a quote, which can be a minor hurdle for direct comparison.
Kellystorage.co.uk presents a robust offering for anyone needing flexible storage and removals services in the UK. Their business model, which eliminates the need for customers to rent vans or do heavy lifting, addresses common pain points in the storage industry. The inclusion of client testimonials, complete with dates and names, lends credibility, as does the integration with Google reviews, although the full reviews are linked off-site. The B Corp certification is a significant differentiator, showcasing their commitment to broader societal and environmental responsibilities beyond just profit, which aligns well with ethical business practices. While direct upfront pricing for all scenarios isn’t displayed, which is common in services requiring custom quotes, the overall impression is one of a reliable and ethically conscious provider.
Here are some of the best alternatives for storage and removals services in the UK, focusing on reputable and widely available options:
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- Key Features: Wide network of secure self-storage facilities across the UK, various unit sizes, 24/7 CCTV, individual alarms, direct access options.
- Average Price: Varies significantly by location, unit size, and duration. A 50 sq ft unit in London might start from £30-£50 per week.
- Pros: Extensive coverage, strong security features, flexible terms, often offers initial discounts.
- Cons: Requires customers to transport items to the facility, pricing can be higher in prime locations.
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- Key Features: Over 120 stores nationwide, range of storage sizes, drive-up units, free van hire (terms apply), packing materials available.
- Average Price: Similar to Big Yellow, prices depend on location and size. A small locker might be £10-£20 per week, while larger units are substantially more.
- Pros: Broad geographical reach, good security, often has introductory offers, additional services like packing.
- Cons: Customers need to handle transportation, pricing can vary without clear upfront examples.
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- Key Features: Focus on London and surrounding areas, secure facilities with advanced CCTV and access control, specialist storage for wine, documents, and business.
- Average Price: Competitive for London-based storage, but similar variability based on size and duration.
- Pros: High-security standards, tailored solutions for specific needs, good for metropolitan users.
- Cons: Limited geographical coverage compared to national chains, may not be suitable for those outside their service areas.
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- Key Features: Online marketplace connecting customers with removal companies and couriers, services from single item transport to full house moves, instant quotes, user reviews for drivers.
- Average Price: Highly variable as it’s a marketplace; a small move within a city could be £50-£150, larger moves significantly more.
- Pros: Flexibility and choice, competitive pricing due to bidding system, convenient online booking.
- Cons: Quality can vary between individual drivers/companies, less control over specific vehicles or teams.
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- Key Features: Free comparison service for removal companies, connects users with local movers, helps obtain multiple quotes quickly.
- Average Price: No direct service cost, but helps find competitive quotes for removal services.
- Pros: Saves time getting quotes, helps find local reputable movers, good for budgeting and comparing.
- Cons: Relies on third-party movers, doesn’t directly provide the service itself.
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Britannia Movers International
- Key Features: Large network of independent removal companies, offers domestic and international removals, storage solutions, packing services.
- Average Price: Quotes are custom; full house moves can range from £500 to several thousand pounds depending on volume and distance.
- Pros: Comprehensive moving and storage solutions, experienced network, good for complex or international moves.
- Cons: Generally higher price point due to full-service nature, less flexible for small-scale needs.
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- Key Features: Provides a range of home services including removals, packing, storage assistance, fully insured teams, available across major UK cities.
- Average Price: Quotes are provided based on specifics; a man-and-van service might start from £40-£60 per hour.
- Pros: Broad service offering, easy online booking, integrated solutions for moving and cleaning.
- Cons: Less specialised in just storage compared to dedicated self-storage providers, pricing can vary based on hourly rates.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Kellystorage.co.uk Review & First Look
Kellystorage.co.uk positions itself as a modern solution to traditional self-storage woes, aiming to reclaim valuable time for its customers by bringing the storage experience directly to them. This “storage that comes to you” model is the cornerstone of their offering, distinguishing them from conventional self-storage facilities where customers typically handle transport and loading themselves. The website immediately highlights this convenience, promising to eliminate the need for van rentals, petrol costs, and wasted weekends.
Initial Impressions and User Experience
Upon landing on Kellystorage.co.uk, the first impression is one of clarity and professionalism. The design is clean, with an intuitive layout that guides the user through their core services. The primary call to action, “GET A QUOTE,” is prominently displayed, alongside a clear contact number (0800 1077 250). The site loads quickly, and navigation is straightforward, suggesting a well-optimised online presence. The presence of a 4.9-star rating, coupled with recent testimonials directly on the homepage, immediately builds a sense of trust and reliability.
The “Easy 4-Step Storage Solution” Breakdown
The website effectively breaks down its service into four simple steps, which is a brilliant way to demystify the process for potential customers. This transparent approach, laid out with clear headings and concise descriptions, makes understanding their unique model effortless.
- We Collect: This step underscores the primary benefit – convenience. Kelly’s Storage handles the collection of items at a time suitable for the customer, eliminating the need for van hire, traffic navigation, and petrol expenses. It’s about putting items into storage “without leaving the comfort of your home.”
- We Load: Beyond collection, they also provide professional loading. This means their team treats belongings with care, navigating awkward items, stairs, and tight spaces. The promise here is peace of mind, knowing items are loaded safely and professionally. This detail adds significant value, as many individuals struggle with the physical demands of moving.
- We Store: The website assures users that items are kept “safe, secure, and dry in our purpose-built storage facility.” Key benefits highlighted include flexible storage durations and paying only for the space needed. This flexibility is crucial for varying customer needs, from short-term decluttering to long-term storage during property transitions.
- We Redeliver: The final step completes the hassle-free cycle. When needed, items are delivered back safely, without stress. This service is ideal for busy lives, removing the need for coordination with friends or family for pickups. It reinforces the overall convenience, from start to finish.
Kellystorage.co.uk Features
Kellystorage.co.uk offers a range of features designed to make the storage and removals process as seamless as possible. Their core strengths lie in their innovative approach to self-storage, diverse service offerings, and commitment to security and customer convenience.
Mobile Self-Storage & Container Solutions
The standout feature is their mobile self-storage, where the storage unit comes to the customer. This model is a significant departure from traditional self-storage, addressing common logistical challenges. For customers, it means: Express.co.uk Review
- No Van Rental: Eliminates the cost and hassle of hiring and driving a moving van.
- Professional Loading: Their team handles the heavy lifting, saving customers physical exertion and potential injury.
- Time-Saving: Reduces time spent on transportation and logistics.
Complementing this, they offer various container storage options. These individual, secure units are kept in a dedicated facility with robust security measures and, where applicable, 24/7 access. The site specifies different container sizes, from 35 sq ft (single room contents) to 210 sq ft (for a 6-bedroom property), ensuring customers only pay for the space they genuinely require. This granular sizing helps in cost optimisation and resource efficiency.
Comprehensive Removals Services
Beyond storage, Kelly’s Storage provides a suite of removals services, integrating transportation with their storage solutions. This combined offering is particularly useful for individuals or businesses undergoing transitions.
- General Removals: Efficient, safe transportation for homes, offices, or specialised items. This service is pitched as a hassle-free move, saving time and minimising risk.
- Business Removals & Office Relocation: Tailored solutions for businesses moving equipment, furniture, and documents, aiming for minimal downtime during transitions. This demonstrates their capacity to handle larger, more complex logistical needs.
- Museum Relocation: A highly specialised service, indicating their expertise in handling delicate and valuable items. This highlights their meticulous approach and attention to detail, which translates to all other services.
Security and Peace of Mind
Security is a paramount concern for any storage service, and Kellystorage.co.uk addresses this effectively.
- Secure Facilities: Items are stored in “secure, monitored storage facility” that are purpose-built to keep belongings safe, secure, and dry.
- Professional Handling: Their drivers are highlighted as trustworthy and careful, with testimonials praising their attention to detail. This focus on professional staff directly contributes to customer peace of mind.
- 24/7 Access (for Container Storage): For specific container storage options, 24/7 access provides flexibility for businesses or individuals who need constant reach to their stored items.
Kellystorage.co.uk Pros & Cons
When evaluating Kellystorage.co.uk, it’s essential to weigh its strengths against any potential drawbacks to form a balanced perspective. The service model offers significant advantages, but like any business, there are areas where more information or different approaches might benefit users.
Advantages of Kellystorage.co.uk
Kelly’s Storage brings several compelling benefits to the table, primarily revolving around convenience, professionalism, and ethical operations. Grael.co.uk Review
- Unparalleled Convenience: This is their strongest selling point. The “self-storage that comes to you” model, including collection, loading, and redelivery, eliminates the logistical burdens typically associated with storage. For busy individuals or those without access to a large vehicle, this is a game-changer.
- Professional Loading & Handling: The service includes professional loading by their trained staff, ensuring items are handled with care and packed efficiently. This mitigates the risk of damage often associated with self-packing and loading, and saves customers from physical strain.
- Flexible Storage Options: They offer a range of container sizes (35 sq ft to 210 sq ft), allowing customers to pay only for the space they genuinely need. This flexibility extends to storage durations, catering to both short-term and long-term requirements.
- Comprehensive Service Offering: Beyond mobile self-storage, they provide a full suite of removal services, including domestic, business, and even highly specialised museum relocations. This makes them a one-stop-shop for moving and storage needs.
- High Trust & Ethical Standing:
- B Corp Certification: This is a significant differentiator. Being a Certified B Corporation means they meet “the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.” This commitment to ethics, workers, and customers adds immense credibility.
- Charity Involvement: Their long-standing history of charity events, raising over £800,000 for local charities, demonstrates a deep commitment to community and social responsibility.
- Strong Customer Testimonials: Prominently featured reviews with high ratings (4.9 stars) from platforms like Google Reviews (linked directly) provide social proof of their service quality and customer satisfaction.
- Transparent Processes: The clear 4-step storage solution detailed on the homepage helps customers understand exactly what to expect from the service, reducing uncertainty.
- Security Measures: The mention of “secure, monitored purpose-built storage facility” and trusting their drivers implies a strong emphasis on protecting customer belongings.
Disadvantages of Kellystorage.co.uk
While the benefits are substantial, there are a few areas where Kellystorage.co.uk could offer more clarity or features.
- Lack of Upfront Pricing: The website does not provide immediate, transparent pricing tables or examples. Customers must go through a “GET A QUOTE” process to ascertain costs. While this allows for tailored quotes, it can be a barrier for those simply looking to compare prices quickly across different providers without committing to an inquiry.
- Geographical Limitations (Implied): While not explicitly stated, the service is likely concentrated in specific regions of the UK, given their physical location in Guildford, Surrey, and focus on “local charities in London and Surrey.” Customers outside these core service areas might find the mobile collection service unavailable.
- No Direct Online Booking for All Services: While one can get a quote online, the full booking process for complex services like office or museum relocation might still require direct consultation, which isn’t a “con” but worth noting for digital-first users.
- Dependency on Their Team: While professional loading is a pro, it also means customers are reliant on Kelly’s staff for handling and access. This might not suit those who prefer full control and direct access to their unit at any time, especially if 24/7 access is only for specific container types.
Kellystorage.co.uk Alternatives
When considering storage and removal services, exploring alternatives is a smart move to ensure you find the best fit for your specific needs, budget, and location. While Kellystorage.co.uk offers a highly convenient “storage that comes to you” model, traditional self-storage, full-service removals, and online marketplaces offer different advantages.
Traditional Self-Storage Providers
These companies offer secure units in dedicated facilities where you typically transport and load your items yourself. They are generally widely available across the UK.
- Big Yellow Self Storage: A prominent player with numerous locations across the UK.
- Key Features: Wide range of unit sizes, individual alarms, 24/7 CCTV, often offers free van hire incentives, packing materials shops on site.
- Pros: High security, extensive network of facilities, flexible contracts, often good introductory offers.
- Cons: Requires you to transport your items, less convenient for heavy or bulky goods, potentially higher prices in city centres.
- Safestore Self Storage: Another major national brand with a strong presence.
- Key Features: Over 120 stores, various size units, drive-up access, some stores offer office space, competitive pricing.
- Pros: Broad coverage, good security, often provides promotions like 50% off for extended periods, good for DIY movers.
- Cons: Similar to Big Yellow, you handle transport; access hours might be limited compared to 24/7 options at some facilities.
- Access Self Storage: Offers flexible storage solutions primarily in London and the South East.
- Key Features: Wide range of unit sizes, business storage, mailboxes, sometimes offers discounted van hire.
- Pros: Convenient locations in urban areas, good for both personal and business use, strong security.
- Cons: Geographical focus, may not be suitable if you’re outside their primary service areas.
Full-Service Removal Companies
These companies handle everything from packing and loading to transportation and often storage, offering a more hands-off experience.
- Britannia Movers International: A large network of independent removal companies across the UK.
- Key Features: Domestic and international removals, comprehensive packing services, short and long-term storage, insurance options.
- Pros: Full-service convenience, experienced professionals, ideal for large or complex moves, reputable brand.
- Cons: Generally more expensive than self-service options, requires advance booking, less flexibility for last-minute changes.
- Pickfords: One of the oldest and most established removal companies in the UK.
- Key Features: House removals, international removals, business relocations, secure storage, packing services.
- Pros: Highly experienced and trusted, extensive service range, strong customer support, good for high-value or complex moves.
- Cons: Premium pricing, booking often required well in advance, less suitable for small moves.
Online Marketplaces for Removals and Storage
These platforms connect you with various service providers, allowing you to compare quotes and choose the best option. Dcblegal.co.uk Review
- AnyVan: A leading online platform for comparing removal and transport quotes.
- Key Features: Instant quotes for home moves, single items, and large deliveries; competitive pricing due to network bidding; customer reviews for transporters.
- Pros: Price transparency, wide choice of providers, convenient for comparing multiple quotes quickly.
- Cons: Quality can vary as it’s a marketplace, less personal interaction with a single company, requires you to vet individual providers.
- Compare My Move: A free service that helps you find and compare quotes from local removal companies.
- Key Features: Get up to 6 free quotes, vetted and regulated removal partners, covers removals, storage, and related services.
- Pros: Saves time and effort in finding quotes, ensures you receive competitive offers, partners are often reputable.
- Cons: Not a direct service provider, relies on third-party companies, you still need to manage the booking and communication with the chosen mover.
How to Cancel Kellystorage.co.uk Subscription
Cancelling a storage “subscription” or agreement with Kellystorage.co.uk would typically involve understanding their terms and conditions regarding notice periods and retrieval of your items. While the website doesn’t offer a direct “cancel subscription” button given the nature of their service, the process would likely involve contacting their customer service directly.
Understanding the Service Agreement
When you initially engage Kelly’s Storage for their services, you enter into an agreement that outlines the duration, payment terms, and conditions for ending the service. For flexible storage durations, as advertised, there would typically be a notice period required before you can retrieve your items and cease payments.
- Notice Period: Most storage companies require a notice period (e.g., 7 days, 14 days, or one month) before you can vacate your unit or have your items redelivered. This allows them to schedule the redelivery and manage their facility operations efficiently.
- Redelivery Scheduling: Since Kelly’s Storage offers redelivery as part of their service, you would need to schedule a convenient time for them to return your belongings. This schedule would be dependent on their availability and your agreed-upon redelivery terms.
Steps to Cancel or Terminate Service
Based on common industry practices and the information available on their website (particularly the “Terms & Conditions” and “Privacy Policy” links), the most direct way to cancel or terminate your service with Kellystorage.co.uk would be:
- Review Your Agreement: Before contacting them, it’s prudent to review the specific terms and conditions you agreed to when you first booked their service. This document will detail any required notice periods, cancellation fees (if applicable for early termination of a fixed term), and procedures for redelivery.
- Contact Customer Service: The primary method for cancellation would be to contact Kelly’s Storage directly through their provided channels:
- Phone: Call them on 0800 1077 250. This is often the quickest way to discuss your specific situation and get immediate answers.
- Email: Send an email to [email protected]. This provides a written record of your request. Clearly state your account details, the date you wish to terminate service, and request confirmation of the cancellation and any final steps.
- Provide Required Notice: Inform them of your intention to terminate the service according to the notice period specified in your contract. For instance, if a 14-day notice is required, ensure you give them at least 14 days’ warning before your desired termination date.
- Schedule Redelivery: Work with their customer service team to schedule the redelivery of your items to your desired location. Confirm the date, time, and any associated redelivery fees (these would typically be part of your original agreement or outlined when you book the redelivery).
- Confirm Final Charges: Before finalising, confirm any outstanding payments, pro-rata charges, or return fees. Ensure you receive a final statement confirming the closure of your account and that no further charges will be incurred.
It is highly recommended to keep a record of all communications, including dates, times, names of representatives spoken to, and copies of emails, for your reference.
Kellystorage.co.uk Pricing
Understanding the pricing structure for a service like Kellystorage.co.uk is crucial for potential customers, especially when comparing it to traditional self-storage options. While the website clearly outlines various storage sizes and an attractive initial discount, direct, transparent pricing examples are not immediately visible without initiating a quote request. Uk1tech.co.uk Review
The “Get a Quote” Model
Kellystorage.co.uk operates on a “GET A QUOTE” model rather than displaying fixed price lists. This approach is common for services that involve variables such as:
- Location: While they cover London and Surrey, the exact collection and redelivery addresses can influence logistics and cost.
- Storage Duration: Short-term versus long-term storage might have different rates.
- Specific Service Needs: Whether you need just storage, or a combination of collection, loading, storage, and redelivery, affects the overall cost.
- Volume/Size: Although they list container sizes, the exact pricing for a 35 sq ft container versus a 210 sq ft container for a specific duration isn’t shown.
This tailored quotation system allows Kelly’s Storage to provide accurate pricing based on individual customer requirements, but it means you’ll need to go through their inquiry process to get a firm figure.
Storage Size Options and Potential Cost Factors
The website clearly presents the various storage container sizes available, which is a good indication of how pricing would be structured:
- 35 ft²: Contents of a single room (1 container: 225cm x 151cm x 212cm)
- 70 ft²: One-bedroom flat, studio apartment, or maisonette (2 containers)
- 105 ft²: Popular option for 2-3 bedroom properties (3 containers)
- 140 ft²: Popular option for 4 bedroom properties (4 containers)
- 175 ft²: Popular option for 5 bedroom properties (5 containers)
- 210 ft²: Popular option for 6 bedroom properties (6 containers)
The cost would likely be a combination of:
- Container Size: Larger containers will naturally cost more.
- Storage Duration: Weekly or monthly rates, with potential discounts for longer commitments.
- Collection Fee: The cost for them to come to your location and collect items.
- Loading Fee: The cost for their team to load your items into the containers.
- Redelivery Fee: The cost to have your items delivered back to you at the end of the storage period.
- Protection Plan/Insurance: Optional add-ons for additional coverage of your belongings.
- Specialised Services: Removals, office relocation, or museum relocation would be quoted separately based on the scope of work.
Introductory Offer: 50% Off First 8 Weeks
Kellystorage.co.uk prominently advertises a significant introductory offer: “Get 50% off your first 8 weeks in storage!” This is a strong incentive for new customers, providing a substantial saving during the initial period. Such offers are common in the storage industry to attract new clients and encourage longer commitments. However, it’s crucial for customers to understand the regular pricing that applies after this initial discount period. Ukminifigurestore.co.uk Review
How to Get a Quote
To obtain a precise price for your needs, you would typically follow the “GET A QUOTE” prompts on the website. This process likely involves:
- Entering Your Postcode: To determine service availability and logistical costs.
- Selecting Storage Size: Based on the volume of items you need to store.
- Providing Your Details: For contact and communication.
- Choosing Collection Option: Confirming where and when they should collect.
- Selecting Protection Plan: Opting for insurance if desired.
- Specifying Storage Date: Indicating when you need the service to begin.
While the lack of direct pricing tables requires an extra step, it ensures that the quote you receive is tailored to your exact requirements, potentially preventing unexpected costs.
Kellystorage.co.uk vs. Traditional Self-Storage
When it comes to storing your belongings, the market offers a spectrum of solutions. On one end, you have traditional self-storage facilities where you do most of the legwork. On the other, you have integrated services like Kellystorage.co.uk, which aim to simplify the entire process. Let’s break down how Kellystorage.co.uk stacks up against conventional self-storage providers.
Convenience and Labour
- Kellystorage.co.uk: This is where Kelly’s truly shines. Their model is designed for maximum convenience. They collect your items, load them into their containers, transport them to their facility, and redeliver them when you need them back. This means:
- No Van Hire: You don’t need to rent or drive a van.
- No Heavy Lifting: Their professional team handles all the physical work.
- Time-Saving: Eliminates travel time, traffic, and the effort of packing a vehicle.
- Stress Reduction: The entire process is managed by them, reducing your personal effort and stress.
- Traditional Self-Storage: The onus is entirely on the customer.
- DIY Transport: You are responsible for hiring a van or using your own vehicle to transport items to the facility.
- Self-Loading: You load your items into your chosen storage unit yourself.
- Physical Effort: This can be strenuous, especially with heavy or bulky items.
- Time Commitment: Requires significant time for transportation, loading, and unloading at both ends.
Cost Structure
- Kellystorage.co.uk: Pricing is generally holistic, often including the collection, loading, storage, and redelivery fees. While specific pricing isn’t upfront on their site, the “get a quote” model indicates a consolidated cost. The initial 50% off for 8 weeks is a strong draw. The value proposition here is paying for convenience and a full-service experience.
- Traditional Self-Storage: Pricing is typically for the unit rental only.
- Unit Cost: You pay a weekly or monthly fee for the storage unit itself.
- Additional Costs: You’ll incur separate costs for van hire, fuel, packing materials, and potentially removal help if you hire someone.
- Hidden Costs: The total cost can quickly add up once all associated expenses are factored in.
Access and Flexibility
- Kellystorage.co.uk: Access to your items is by scheduling a redelivery. While some container options might offer 24/7 access, the primary “mobile self-storage” model implies a more managed access system. This is great for long-term storage where frequent access isn’t needed.
- Traditional Self-Storage: Offers direct access to your unit, often 24/7 or during extended operating hours. This is ideal for those who need regular, immediate access to their stored belongings.
Security and Care
- Kellystorage.co.uk: They highlight “purpose-built storage facility” that is “secure, monitored.” Crucially, they emphasize their professional team “treating your things like they’re our own,” suggesting a high level of care during handling and transport.
- Traditional Self-Storage: Facilities typically have CCTV, access controls, and individual unit alarms. However, the care of items during transport and loading is entirely up to the customer, potentially increasing the risk of damage if not handled professionally.
Ethical Considerations and Business Practices
- Kellystorage.co.uk: Stands out with its B Corp certification. This signifies a commitment to high standards of social and environmental performance, public transparency, and legal accountability. Their substantial charity work (over £800,000 raised since 2010) further underscores their ethical approach.
- Traditional Self-Storage: While many traditional self-storage companies are reputable, few publicly demonstrate the same level of verifiable commitment to broader social and environmental impact as a B Corp certified entity. Their primary focus is typically on providing storage services.
Verdict
For those who value convenience, time-saving, and a hassle-free experience, even if it means less direct access to their items and potentially a consolidated, higher overall cost (compared to just unit rental), Kellystorage.co.uk is a compelling choice. Its full-service model and strong ethical credentials make it an attractive option for a premium, stress-free storage solution.
However, if direct, frequent access to your items is a priority, and you are comfortable handling the logistics of transport and loading yourself to potentially save on overall costs, traditional self-storage providers like Big Yellow or Safestore would be more suitable. It ultimately comes down to balancing convenience against direct control and item access. Compareyourparking.co.uk Review
FAQ
What is Kellystorage.co.uk’s primary service?
Kellystorage.co.uk’s primary service is mobile self-storage, where they collect, load, store, and redeliver your items, effectively bringing the storage unit to your home or business.
How does Kellystorage.co.uk’s mobile storage work?
Their service involves four steps: they collect your items from your location, professionally load them into secure containers, store them in their purpose-built facility, and then redeliver them to you when you need them back.
What are the benefits of using Kellystorage.co.uk over traditional self-storage?
The main benefits include extreme convenience (no need to rent a van or do heavy lifting), professional loading services, and a stress-free experience from start to finish.
Does Kellystorage.co.uk offer different storage sizes?
Yes, they offer a range of container sizes from 35 sq ft (for a single room) up to 210 sq ft (for a 6-bedroom property), allowing you to pay only for the space you need.
How can I get a quote from Kellystorage.co.uk?
You can get a quote by visiting their website and using the “GET A QUOTE” option, which typically involves providing your postcode, desired storage size, and other details. X8r.co.uk Review
Is Kellystorage.co.uk a trustworthy company?
Yes, the website indicates strong trustworthiness through its B Corp certification, positive customer testimonials with Google review links, and clear display of contact information and policies.
What is B Corp certification, and why is it important for Kellystorage.co.uk?
B Corp certification means Kelly’s Storage meets high standards of verified social and environmental performance, public transparency, and legal accountability, balancing profit with purpose. It signals their commitment to ethical and responsible business practices.
Does Kellystorage.co.uk offer removals services in addition to storage?
Yes, they provide comprehensive removals solutions, including residential, business, office relocation, and even specialized museum relocation services, combining transportation with secure storage.
How secure are items stored with Kellystorage.co.uk?
Items are stored in their “secure, monitored purpose-built storage facility,” and they emphasize professional handling by their trusted drivers, aiming to ensure safety and protection.
Does Kellystorage.co.uk offer any discounts or promotions?
Yes, they prominently advertise “Get 50% off your first 8 weeks in storage!” as an introductory offer for new customers. Newhomequalitycontrol.co.uk Review
What is the typical notice period for redelivery with Kellystorage.co.uk?
While not explicitly stated on the homepage, storage companies typically require a notice period (e.g., 7, 14, or 30 days) to schedule redelivery. It’s best to check your specific agreement or contact them directly.
Can I access my stored items at any time with Kellystorage.co.uk?
For their primary mobile self-storage service, access is facilitated by scheduling a redelivery of your items. Some specific container storage options might offer 24/7 access, but this would need to be confirmed.
Does Kellystorage.co.uk serve all locations in the UK?
Their primary service areas, as suggested by their physical location and charity work, appear to be concentrated in London and Surrey, though it’s best to check availability for your specific postcode via their quote system.
How do I cancel my storage service with Kellystorage.co.uk?
To cancel, you should review your service agreement for notice periods and contact their customer service directly via phone (0800 1077 250) or email ([email protected]) to arrange redelivery and account termination.
Are there any hidden fees with Kellystorage.co.uk’s services?
While their “GET A QUOTE” model aims to provide a tailored and comprehensive price, it’s always advisable to clarify all potential costs, including collection, loading, storage, redelivery, and any optional protection plans, during the quoting process. Autocut.co.uk Review
Does Kellystorage.co.uk assist with packing?
The website mentions professional loading, but it does not explicitly state offering packing services. It’s best to inquire directly if you require packing assistance.
What are the operational hours for Kellystorage.co.uk’s collection and redelivery?
The website mentions “collect your stuff at a time that works for you,” suggesting flexibility. Specific operational hours for collection and redelivery appointments would be arranged directly with their team.
How does Kellystorage.co.uk contribute to charity?
Since 2010, Kelly’s Charity Events, founded by their directors, has organised fundraisers and sponsored sports events, raising over £800,000 for local charities in London and Surrey.
Can businesses use Kellystorage.co.uk’s services?
Yes, they offer dedicated solutions for businesses, including business storage for desks or merchandise, and office relocation services for transporting equipment, furniture, and documents.
What information is needed to get a quote from Kellystorage.co.uk?
Typically, you’ll need your postcode, the estimated size of storage required, your contact details, and preferred collection and storage dates to get a tailored quote. Maisieandmurphy.co.uk Review
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