Based on looking at the website, Imagin-badges.co.uk appears to be a legitimate e-commerce platform specialising in customisable badges, photo ID badges, and branded workwear in the United Kingdom. While the site offers a wide range of products and clear navigation, a deeper dive into its transparency and overall ethical alignment reveals some areas that could be improved for an exemplary online presence. The site promotes various customisation options, from name badges to full workwear bundles, aiming to cater to businesses and individuals alike.
Overall Review Summary:
- Website Transparency: Lacks a clear ‘About Us’ page detailing the company’s history, mission, or team.
- Contact Information: Provides a phone number and email address, which is good, but a physical address is not prominently displayed.
- Product Range: Extensive selection of customisable badges, ID cards, and workwear from various reputable brands.
- Customer Support: Claims 24/7 customer support, but the primary contact method appears to be phone and email, without immediate chat options visible on the homepage.
- Pricing: Prices for individual items are listed, with some bulk discounts mentioned, but a comprehensive pricing model for large orders isn’t immediately clear.
- Ethical Considerations: Features a category for “LGBTQI+ History Month” products, which is not in alignment with Islamic principles. This inclusion is a significant concern from an ethical standpoint.
- Trust Signals: Displays “100% money back guarantee” and “FREE STANDARD DELIVERY ON ORDERS OVER £150,” which are positive trust signals.
While Imagin-badges.co.uk offers a comprehensive array of customisation options and clear pricing for individual items, the absence of detailed company information (like a prominent ‘About Us’ section or physical address) and the inclusion of content promoting themes that diverge from Islamic values are significant drawbacks. For those prioritising ethical adherence, it’s crucial to seek out platforms that align with these values.
Here are some better alternatives for acquiring customisation services that adhere to ethical principles:
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- Key Features: Wide range of customisable products (apparel, accessories, home goods), print-on-demand dropshipping, no minimum orders, integration with e-commerce platforms.
- Average Price: Varies significantly based on product and customisation.
- Pros: High-quality printing, extensive product catalogue, global fulfilment centres, excellent for small businesses and individual creators.
- Cons: Can be more expensive for bulk orders compared to direct manufacturers, shipping times vary depending on location.
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- Key Features: Specialises in custom T-shirts and apparel for groups and events, intuitive online design tool, free design review by experts.
- Average Price: Mid-range, often with quantity discounts.
- Pros: User-friendly design process, good for group orders, reliable customer service, offers a satisfaction guarantee.
- Cons: Primarily focused on apparel, less diverse product range than broader customisation platforms.
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- Key Features: Offers a vast array of custom printed materials including business cards, flyers, signage, and some apparel.
- Average Price: Competitive, with frequent promotional offers.
- Pros: Well-established, diverse product portfolio, good for small businesses needing a variety of printed goods, user-friendly interface.
- Cons: Quality can vary depending on the product, customer service reviews are mixed.
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- Key Features: Customisable gifts, apparel, and home decor, allowing users to create their own designs or buy from independent designers.
- Average Price: Varies widely, generally higher for unique or artistic items.
- Pros: Huge selection of unique products, supports independent artists, good for personalised gifts.
- Cons: Can be overwhelming due to the sheer volume of options, pricing can be higher than mass production.
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- Key Features: Specialises in custom labels, stickers, and decals, offering various materials and finishes.
- Average Price: Varies based on quantity, size, and complexity.
- Pros: High-quality sticker printing, good for branding and packaging, offers samples.
- Cons: Niche focus, so not suitable for apparel or other general customisation needs.
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- Key Features: Focuses on custom drinkware (mugs, tumblers, water bottles), offers bulk discounts.
- Average Price: Low to mid-range, very competitive for bulk orders.
- Pros: Excellent for promotional items, wide variety of drinkware options, good for corporate gifting.
- Cons: Limited to drinkware and related products, less flexible for diverse branding needs.
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- Key Features: Custom blankets and throws, high-quality material options, suitable for personal gifts or bulk corporate orders.
- Average Price: Mid to high range, depending on material and size.
- Pros: Unique customisation option, good for comfort-related promotional items or thoughtful gifts, offers different fabric choices.
- Cons: Specialised product, not a general customisation solution.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Imagin-badges.co.uk Review & First Look
Imagin-badges.co.uk presents itself as a dedicated online vendor for custom badges, photo ID solutions, and branded workwear in the UK market. Upon a preliminary inspection, the website boasts a clean, professional design, making it relatively easy to navigate through its extensive product categories. The homepage immediately highlights its core offerings: “PERSONALISED BADGES,” “WORKWEAR BUNDLE,” “BRANDED WORKWEAR,” and “HI VISIBILITY WORKWEAR,” which provides a clear understanding of their specialisation. The site’s primary function is to allow customers to design and order custom products with their logos and branding.
Initial Impressions of Imagin-badges.co.uk’s Interface
The website’s interface is intuitive, employing a standard e-commerce layout that prioritises product visibility. Categories are clearly labelled, and the search function is readily accessible. For example, visitors can easily browse by product type (NameBadges, Button Badges, Photo ID Badges) or by specific attributes like finish (Standard, Premium, Deluxe, Reusable) and shape (Rectangular, Oval). This organisational structure is a strong point, allowing users to quickly find what they need or explore options efficiently. However, the site doesn’t immediately feature customer reviews or testimonials prominently on the homepage, which could enhance initial trust.
Essential Elements Missing for Full Transparency
A robust and trustworthy online presence typically includes comprehensive transparency. While Imagin-badges.co.uk provides a contact number (01592 653 865) and an email ([email protected]), a significant omission is a detailed ‘About Us’ page that provides insights into the company’s history, values, or the team behind the operation. This is crucial for building consumer confidence, especially for bulk or corporate orders. Furthermore, a physical business address is not readily apparent on the homepage or in the immediate footer, which is a standard practice for UK-based businesses to ensure accountability and build trust with customers, particularly those looking for B2B services. A clear privacy policy and terms and conditions are usually expected to be linked prominently as well, although links to these pages are not immediately visible from the main page.
Trust Signals and Guarantees
The website does display some positive trust signals. Phrases such as “FREE STANDARD DELIVERY ON ORDERS OVER £150,” “100% money back guarantee,” and “24/7 customer support” are prominently featured. These are commendable and certainly help alleviate some purchasing anxieties. However, the “24/7 customer support” claim could be further substantiated with a live chat option or more detailed information on how this support is provided outside of standard business hours, as a phone line generally operates within specific times. The “100% money back guarantee” is a strong pledge, but the terms and conditions governing this guarantee would need to be easily accessible to fully understand its scope and limitations.
Imagin-badges.co.uk Ethical Considerations
When evaluating an online platform from an ethical perspective, particularly within the framework of Islamic principles, certain aspects of Imagin-badges.co.uk raise immediate concerns. The site explicitly lists “LGBTQI+ History Month” as an “Occasions” category under their customisable products. While supporting diversity is a commendable goal for many, this particular theme directly conflicts with core Islamic values concerning modesty and family structures. Reinforcedbeds.co.uk Review
The Conflict with Islamic Values
Islam upholds clear guidelines on moral conduct, human relationships, and social norms. The promotion of LGBTQI+ themes, even in the context of customisable products, runs contrary to these established principles. For a Muslim consumer or business, engaging with a platform that actively promotes such content would be viewed as problematic. The focus in Islam is on strengthening traditional family units, upholding modesty, and discouraging practices deemed immoral. Therefore, the presence of this category on Imagin-badges.co.uk means the platform may not be suitable for those seeking to conduct their business or personal transactions in full alignment with Islamic ethical standards.
Implications for Muslim Consumers and Businesses
For Muslim consumers and businesses in the UK, it is vital to choose service providers that align with their ethical and religious commitments. While Imagin-badges.co.uk offers a practical service, its inclusion of the aforementioned category poses a significant ethical dilemma. Businesses looking to purchase branded workwear or name badges would need to consider whether their association with a supplier promoting such themes is acceptable, even if the specific products ordered are neutral. From a holistic Islamic perspective, supporting businesses that directly or indirectly promote values contrary to Islamic teachings should be avoided where possible. This calls for due diligence and a conscious choice of alternatives that uphold ethical considerations more broadly.
Imagin-badges.co.uk Pricing Structure
Understanding the pricing structure of Imagin-badges.co.uk is essential for potential customers, especially those looking for bulk orders. The website displays individual product prices clearly, such as “Standard Name Badges – Rectangular from £5.65” and “Button Badges – 75mm £10.00.” This transparent per-item pricing is helpful for small orders or individuals. However, for businesses or organisations that require large quantities of custom badges or workwear, a more detailed breakdown of tiered pricing or volume discounts would be beneficial.
Itemised Pricing and Starting Costs
The site provides a good overview of the starting prices for different types of badges and workwear. For instance, reusable name badges start from £6.30, and various premium and deluxe options are slightly higher. This allows customers to quickly assess the entry-level cost for different product lines.
- Name Badges: Rectangular (Standard, Premium, Deluxe), Oval (Premium, Deluxe), Reusable. Prices range from £5.65 to £7.05.
- Button Badges: Available in 25mm, 38mm, 59mm, and 75mm sizes, with prices starting from £8.00 for 59mm and £10.00 for 75mm.
- Photo ID Badges: Single-sided and double-sided options available in landscape and portrait formats. Prices are not explicitly shown on the homepage but are likely listed on product pages.
- Workwear: Bundles like “3 T-SHIRTS, 2 HOODIES & 1 HI-VIS VEST PLUS – FREE SMALL LOGO PRINTING OR EMBROIDERY INCLUDED!” are advertised, indicating a package deal, but the specific pricing for these bundles would require navigating to their dedicated pages.
Discounts and Bulk Orders
Imagin-badges.co.uk mentions “BULK PRICING DISCOUNTS” for personalised badges and “BUY MORE, PAY LESS” for branded T-shirts. This suggests that the company offers economies of scale, which is standard practice in the customisation industry. However, the specific thresholds for these discounts (e.g., how many items qualify for a certain percentage off) are not immediately visible on the homepage. Customers interested in larger orders would need to either proceed to the product pages, add items to their cart to see automatic discounts, or contact customer support for a custom quote. For a business, having a clear pricing table or a dedicated ‘Bulk Order’ section detailing the various tiers would streamline the quotation process and make procurement easier. Aeleisure.co.uk Review
Payment Methods and Financial Transparency
The website displays “GBP £ GBPUnited Kingdom Pound” and “€ EUREuro” as currency options, indicating it caters to both UK and potentially wider European customers. While it doesn’t explicitly list accepted payment methods on the homepage (e.g., Visa, Mastercard, PayPal), these are typically shown during the checkout process. A transparent breakdown of payment options, including any transaction fees or preferred methods, would add to the overall financial clarity. The absence of details regarding interest-based payment methods (like “Buy Now, Pay Later” schemes that often involve hidden interest or late fees) is a positive sign from an Islamic finance perspective, as interest (riba) is strictly forbidden. It is assumed that payments are upfront and direct.
Imagin-badges.co.uk Order Process and Delivery
The process of ordering custom items from Imagin-badges.co.uk appears straightforward, although certain details regarding customisation and delivery are presented in a summarised manner on the homepage. The website promises a “RAPID TURNAROUND AVAILABLE!” and states that “ORDERS USUALLY DISPATCHED IN 2 – 4 DAYS.” This indicates a commitment to quick service, which is highly valued by businesses and individuals requiring personalised items promptly.
Customisation Workflow
While the homepage highlights the “YOUR LOGO || YOUR STYLE || YOUR CHOICE” aspect of customisation, it doesn’t immediately detail the exact workflow for uploading designs, selecting colours, or approving proofs. Typically, this involves an online design tool or a process of uploading artwork files post-order. For instance, when ordering name badges, customers would likely need to specify names, titles, and potentially upload a company logo. Similarly, for workwear, the process would involve selecting garment types, sizes, colours, and then submitting design files for printing or embroidery. A dedicated “How It Works” or “Design Process” section would greatly enhance the user experience by setting expectations about the steps involved from design submission to final product approval.
Dispatch and Delivery Estimates
The promise of orders usually dispatching within “2 – 4 DAYS” is a strong point for Imagin-badges.co.uk. This quick turnaround is competitive in the customisation market. The site also mentions “FULLY TRACKED” delivery, which is an important feature for customers to monitor their order’s progress and estimated arrival time.
- Rapid Turnaround: Customers needing their items urgently are encouraged to call the provided phone number. This suggests that faster-than-standard delivery might be available upon request, possibly at an additional cost.
- Free Standard Delivery: Orders over £150 qualify for free standard delivery, which is a good incentive for larger purchases.
- Tracking: The assurance of fully tracked delivery offers peace of mind, allowing customers to know the status of their consignment. However, the specific courier services used or the typical delivery time once dispatched (e.g., 1-2 days, 3-5 days) are not elaborated upon on the main page. This information is usually found in a dedicated shipping policy.
Post-Purchase Support and Guarantees
The “100% money back guarantee” is a significant commitment, implying confidence in their product quality and service. However, the specifics of this guarantee—such as conditions for returns, eligibility for refunds, and the timeframe for making claims—are not presented on the homepage. This information is crucial for consumers to understand their rights and the company’s obligations. Similarly, while “24/7 customer support” is advertised, the practical application of this would typically involve an online ticketing system, email support, or a knowledge base for common queries, in addition to phone support. Without further details, it’s hard to ascertain the robustness of their post-purchase support infrastructure. Focusedumbrella.co.uk Review
Imagin-badges.co.uk Alternatives for Ethical Customisation
Given the ethical considerations surrounding Imagin-badges.co.uk due to its inclusion of certain categories, it is important to explore alternative providers that offer customisation services while maintaining a broader alignment with ethical and Islamic values. The market for custom apparel and promotional items is vast, and many companies offer high-quality products without engaging in content that might be deemed problematic.
Broad-Range Customisation Platforms
For general customisation needs, such as custom t-shirts, hoodies, and various printed items, several platforms offer robust design tools and extensive product catalogues. These alternatives typically focus on providing a service that allows customers to upload their own designs, thereby controlling the content and ensuring it aligns with their personal or business ethics.
- Printful: A popular print-on-demand service, Printful allows for customisation of a wide array of products including t-shirts, hoodies, hats, bags, and home decor. They focus on fulfilling orders with customer-provided designs, making them a neutral platform for ethical content.
- Custom Ink: While primarily known for custom t-shirts, Custom Ink also offers other apparel and accessories. Their online design tool is user-friendly, and they are known for their customer service and quality. They specialise in group orders, making them suitable for business uniforms or event apparel.
- Vistaprint: Vistaprint is a go-to for small businesses needing branded materials. Beyond business cards and flyers, they offer custom clothing, mugs, and other promotional products. Their service is about printing your design, offering a wide scope for ethical content control.
Specialised Customisation Providers
For more specific needs, such as professional workwear or unique promotional items, there are providers that focus on particular niches.
- Workwear Express: A UK-based company specialising in embroidered and printed workwear, uniforms, and corporate clothing. They offer a comprehensive range of garments from various brands, ideal for businesses looking to outfit their staff professionally. They focus on quality and durability suitable for various industries.
- Awesome Merchandise: Based in the UK, this company offers a wide range of custom products, including badges, stickers, apparel, and printing services. They pride themselves on high-quality production and a diverse product range, allowing customers to create almost anything with their own designs.
- Fluid Branding: A leading UK supplier of promotional products and branded merchandise. They offer an extensive catalogue from pens and notebooks to custom clothing and tech gadgets. Their expertise lies in helping businesses find the right promotional items for their campaigns.
When choosing an alternative, it’s always advisable to review their own website content, ‘About Us’ sections, and terms of service to ensure full alignment with one’s ethical framework before committing to an order. Citylink.co.uk Review
Imagin-badges.co.uk Customer Support and Engagement
Imagin-badges.co.uk states that it offers “24/7 customer support” and provides both a phone number (01592 653 865) and an email address ([email protected]) for contact. These are foundational elements of good customer service, ensuring that customers have avenues to reach out for assistance or inquiries. However, the exact nature and responsiveness of this 24/7 support might require further clarification, as full round-the-clock human availability for phone lines can be rare.
Accessibility of Support Channels
The primary contact methods are clearly displayed at the top and bottom of the homepage, indicating ease of access.
- Phone Support: A direct UK phone number is provided, which is excellent for immediate queries or complex order discussions. For many businesses, direct phone contact is preferred for bespoke or urgent orders.
- Email Support: The provision of a dedicated sales email address allows for detailed written inquiries, attachment of design files, and a record of communication. This is suitable for non-urgent questions or sending specifications.
- Missing Live Chat: A notable absence on the homepage is a live chat feature. In today’s digital age, live chat is often the quickest way for customers to get real-time answers to simple questions without making a call or waiting for an email response. Its absence might mean that the “24/7” claim is primarily for email monitoring rather than immediate interactive support.
Customer Engagement Beyond Direct Support
Beyond direct contact methods, effective customer engagement often involves other touchpoints that build trust and foster community.
- Social Media Presence: The website does not prominently display links to social media profiles (e.g., Facebook, Instagram, Twitter). A strong social media presence can serve as an additional customer service channel, a platform for showcasing products, and a way to engage with the community.
- FAQ Section: While common queries are likely addressed through direct contact, a comprehensive FAQ section could reduce the need for customers to reach out, improving efficiency for both parties. This is especially true for questions about design uploads, delivery times, or material specifications.
- Customer Reviews/Testimonials: As mentioned previously, the homepage does not prominently feature customer reviews or testimonials. Showcasing positive feedback from previous clients can be a powerful form of social proof, encouraging new customers and reinforcing trust. Websites like Trustpilot or Google Reviews are common platforms for collecting and displaying such feedback.
The combination of clear contact information and a money-back guarantee are strong indicators of a commitment to customer satisfaction. However, enhancing the accessibility of instant support and leveraging social proof could significantly bolster their customer engagement strategy.
Imagin-badges.co.uk Security and Privacy Measures
When dealing with online transactions and personal data, the security and privacy measures implemented by a website are paramount. For Imagin-badges.co.uk, customers will be sharing personal information for shipping and payment, as well as potentially sensitive design files for customisation. Therefore, the website’s commitment to protecting this data is crucial. Pawsomepawsboutique.co.uk Review
Website Security (SSL Certificate)
A fundamental security measure for any e-commerce website is an SSL (Secure Sockets Layer) certificate. This encrypts data transferred between the user’s browser and the website’s server, protecting information such as login credentials, personal details, and payment information from interception by malicious actors. Based on the URL structure (https://imagin-badges.co.uk), it indicates that the site uses HTTPS, meaning an SSL certificate is in place. This is a positive sign and a baseline requirement for any reputable online store. However, specific details about the type of SSL certificate or any advanced security protocols are not typically displayed on the homepage.
Privacy Policy and Data Handling
A comprehensive privacy policy is essential for informing users how their data is collected, stored, used, and shared. While a direct link to a privacy policy is not immediately visible on the homepage, such a document should be easily accessible, usually via a link in the footer of every page. This policy should detail:
- Types of Data Collected: What personal information (name, address, email, phone) and non-personal data (browsing habits, IP address) are gathered.
- Purpose of Data Collection: Why this data is collected (e.g., order fulfilment, customer service, marketing).
- Data Sharing: Whether data is shared with third parties (e.g., shipping carriers, payment processors, marketing partners) and under what conditions.
- User Rights: Users’ rights regarding their data, such as access, correction, and deletion.
- Data Retention: How long data is stored.
- Cookies Policy: Information about the use of cookies and tracking technologies.
Without clear access to this policy from the main entry point, users may feel less confident about their data’s handling. Reputable websites often link these policies prominently to ensure full transparency.
Payment Security
For online purchases, secure payment gateways are critical. While Imagin-badges.co.uk does not explicitly detail its payment security measures on the homepage, most modern e-commerce platforms integrate with trusted payment processors (e.g., Stripe, PayPal, Worldpay) that handle sensitive financial information. These processors are PCI DSS (Payment Card Industry Data Security Standard) compliant, meaning they adhere to strict security standards for handling credit card data. The website’s role is typically to pass the user’s payment information securely to these processors, rather than storing it directly. Customers should look for familiar payment logos and confirm that the checkout process is also secured with HTTPS.
In summary, while the presence of HTTPS is a good start, providing clear, accessible links to a detailed privacy policy and explicitly outlining payment security measures would significantly enhance user trust and demonstrate a stronger commitment to data protection. Bollardsecurity.co.uk Review
FAQ
Is Imagin-badges.co.uk a legitimate website?
Yes, based on the information available on its homepage, Imagin-badges.co.uk appears to be a legitimate e-commerce website operating in the UK, offering custom badges, ID cards, and workwear.
What products does Imagin-badges.co.uk offer?
Imagin-badges.co.uk offers a range of customisable products including name badges (standard, premium, deluxe, reusable), button badges (various sizes), photo ID badges (single/double-sided, landscape/portrait), conference cards, and branded workwear (T-shirts, polos, hoodies, outerwear, aprons, etc.).
Does Imagin-badges.co.uk offer customisation?
Yes, Imagin-badges.co.uk specialises in customisation, allowing customers to add their own logos and designs to badges and workwear.
What are the delivery times for Imagin-badges.co.uk?
Imagin-badges.co.uk states that orders are usually dispatched within 2-4 days, with rapid turnaround available for urgent requests. Delivery is fully tracked.
Is there free delivery on Imagin-badges.co.uk?
Yes, Imagin-badges.co.uk offers free standard delivery on orders over £150. Emovis-tag.co.uk Review
Does Imagin-badges.co.uk offer a money-back guarantee?
Yes, the website advertises a “100% money back guarantee,” although the full terms and conditions would need to be reviewed for specifics.
How can I contact Imagin-badges.co.uk customer support?
You can contact Imagin-badges.co.uk customer support via phone at 01592 653 865 or by email at [email protected]. They claim 24/7 customer support.
Does Imagin-badges.co.uk have an “About Us” page?
An “About Us” page is not prominently displayed on the homepage, which would provide more detailed information about the company.
What currency does Imagin-badges.co.uk accept?
Imagin-badges.co.uk accepts Great British Pounds (GBP) and Euros (EUR).
Are there bulk discounts available on Imagin-badges.co.uk?
Yes, the website mentions “BULK PRICING DISCOUNTS” for personalised badges and “BUY MORE, PAY LESS” for branded T-shirts, indicating volume-based pricing. Kidshive.co.uk Review
Is Imagin-badges.co.uk suitable for businesses?
Yes, with its wide range of customisable workwear, ID badges, and bulk pricing options, Imagin-badges.co.uk appears to cater well to business needs for branding and uniforms.
Are the products on Imagin-badges.co.uk high quality?
The website advertises “QUALITY BRANDS” for hoodies and “ISO CERTIFIED HI VIS WORKWEAR,” suggesting a focus on quality, though personal experience would verify this.
Can I design my own products on Imagin-badges.co.uk?
The website indicates “YOUR LOGO || YOUR STYLE || YOUR CHOICE,” implying that customers can provide their own designs for customisation.
Does Imagin-badges.co.uk ship internationally?
While it offers currency options for GBP and EUR, the shipping policy for international orders is not explicitly detailed on the homepage. It primarily appears to serve the UK market.
Are there ethical concerns with Imagin-badges.co.uk from an Islamic perspective?
Yes, from an Islamic perspective, the inclusion of “LGBTQI+ History Month” as an “Occasions” category on the website raises ethical concerns, as it promotes themes contrary to Islamic values. Coloplastcharter.co.uk Review
What are some alternatives to Imagin-badges.co.uk for customisation?
Ethical alternatives for customisation include Printful, Custom Ink, Vistaprint, Workwear Express, Awesome Merchandise, and Fluid Branding.
Does Imagin-badges.co.uk offer a free trial for anything?
No, the website does not mention any free trials for its products or services. It operates as a direct purchase model.
Can I cancel an order on Imagin-badges.co.uk?
The website mentions a “100% money back guarantee,” which implies a cancellation or return policy is in place, but specific details on how to cancel an order are not on the homepage.
Does Imagin-badges.co.uk have a physical store or address?
A physical address for Imagin-badges.co.uk is not prominently displayed on the homepage. Aspireeciguk.co.uk Review
What types of accessories does Imagin-badges.co.uk offer for badges?
Imagin-badges.co.uk offers various accessories for name and photo ID badges, including clips/pins, magnets, holders, lanyards, badge reels, and clip straps.
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