Based on looking at the website hurst-iw.co.uk, it presents itself as a legitimate online retailer for home and garden supplies. The site appears to be a UK-based e-commerce platform offering a wide array of products from home appliances and kitchenware to garden tools and decorating supplies. Its clear navigation, contact information, and detailed product listings suggest a functional online shop.
Overall Review Summary:
- Website Design & Usability: Clean, organised, and easy to navigate.
- Product Range: Extensive categories covering home, garden, and DIY.
- Contact Information: Clearly displayed phone number and email address.
- About Us Section: Provides ‘Our Story’ and ‘Our Branches’, indicating a physical presence.
- Customer Service Links: Includes FAQs, Contact Us, and delivery information.
- Trust Indicators: Mentions Trustpilot reviews and displays various payment methods.
- Missing Elements: Lacks direct information about return policies on the homepage, and while a blog exists, its immediate visibility or content relevancy isn’t prominent. There isn’t a direct link to their social media presence, only icons.
The website provides a solid foundation for an e-commerce platform, presenting a wide range of goods that are generally permissible. The presence of physical branches and clear contact details adds a layer of trustworthiness. However, a more explicit and readily accessible return policy directly from the product pages or clear social media links on the homepage would enhance the user experience and transparency, making it even more robust for consumers seeking comprehensive information upfront.
Here are some ethical alternatives for general home and garden supplies, focusing on trusted UK retailers that offer similar product ranges:
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- Key Features: Wide range of home, garden, and kitchen products; often have sales and promotions.
- Average Price: Mid-range, competitive with high street retailers.
- Pros: Long-standing reputation in the UK, physical stores available, reliable customer service.
- Cons: Online stock can sometimes vary from in-store availability.
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- Key Features: Comprehensive DIY, home improvement, and garden supplies.
- Average Price: Mid to high-range, reflecting quality and brand variety.
- Pros: Leading UK retailer, extensive product catalogue, often provide helpful guides and advice.
- Cons: Can be overwhelming due to sheer product volume; delivery slots can sometimes be limited.
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- Key Features: Specialises in home improvement and building materials, also strong in garden and decorating.
- Average Price: Competitive, often with trade discounts available.
- Pros: Strong focus on DIY and construction, good for bulk purchases, reliable stock.
- Cons: Less emphasis on general homeware or gift items.
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- Key Features: Mix of DIY, garden, and home furnishings.
- Average Price: Mid-range.
- Pros: Good balance of products for both large projects and smaller home updates, often have seasonal ranges.
- Cons: Some product categories might have a smaller selection compared to specialist stores.
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- Key Features: Primarily tools, hardware, and trade essentials, but also offers some home and garden items.
- Average Price: Highly competitive, especially for trade accounts.
- Pros: Excellent for quick pick-up (Click & Collect), vast stock of tools and building materials, fast delivery.
- Cons: Less appealing for general homeware shopping, website can feel purely functional.
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- Key Features: Offers a broad range of household goods, garden items, and DIY essentials at affordable prices.
- Average Price: Budget-friendly.
- Pros: Very accessible pricing, convenient for everyday household needs, diverse product mix.
- Cons: Product quality can vary, online stock might be limited for some items.
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- Key Features: Unparalleled selection across all home and garden categories, from multiple sellers.
- Average Price: Varies widely due to numerous sellers, but generally very competitive.
- Pros: Massive choice, fast delivery options, customer reviews readily available.
- Cons: Can be overwhelming, difficulty in verifying seller legitimacy for less-known brands, not all products are ethically sourced or produced.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Hurst-iw.co.uk Review & First Look
Upon initial examination, hurst-iw.co.uk presents itself as a robust e-commerce platform based in the Isle of Wight, UK, specialising in a broad array of home, garden, and DIY products. The homepage immediately showcases trending searches, popular products, and categorised navigation, aiming to provide a seamless user experience. The design is clean and intuitive, following modern e-commerce standards, allowing visitors to quickly grasp the scope of their offerings. The presence of contact information, including a phone number (01983 523636) and email ([email protected]), directly on the top banner and in the footer, is a strong indicator of transparency and accessibility.
Initial Impressions of Hurst-iw.co.uk’s Legitimacy
The immediate impression of hurst-iw.co.uk is one of legitimacy. The website employs a professional layout, features high-quality product images, and organises its inventory into logical categories such as ‘Decorating’, ‘Electrical’, ‘Garden’, ‘Kitchen & Dining’, and ‘Tools’. This structured approach suggests a genuine business operation rather than a hastily put-together scam site. Furthermore, the explicit mention of “W Hurst & Son (IW) Ltd” in the footer, along with a physical address (33 Holyrood Street, Newport, Isle of Wight, PO30 5AX), provides concrete evidence of a real-world entity behind the online storefront. The “Powered by Shopify” tag also implies the use of a reputable e-commerce platform, which generally includes inherent security features for transactions.
Transparency and Contact Information
One of the key pillars of trustworthiness for any online business is clear and comprehensive contact information. Hurst-iw.co.uk performs well in this regard. Beyond the phone number and email, the footer provides links to ‘Contact Us’, ‘FAQs’, and various delivery policies (UK and IOW Deliveries). The ‘About Us’ section further details ‘Our Story’ and ‘Our Branches’, painting a picture of a well-established local business extending its reach online. This level of transparency is crucial for building customer confidence, allowing potential buyers to easily reach out with queries or concerns before, during, or after a purchase.
Product Categorisation and Navigation
The website’s product categorisation is highly effective. The main navigation bar breaks down products into logical top-level categories, which then expand into more specific sub-categories. For instance, ‘Electrical’ branches into ‘Domestic Appliances’, ‘Electrical Fittings & Fixings’, and ‘Heating & Cooling’. This hierarchical structure ensures that users can either browse broadly or drill down to find exactly what they need with minimal effort. The inclusion of “Trending searches,” “On sale,” and “Best sellers” sections on the homepage acts as a helpful guide for new visitors, highlighting popular items and potential deals.
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Evaluating Hurst-iw.co.uk’s Offerings
Hurst-iw.co.uk provides a substantial selection of products primarily aimed at home maintenance, DIY, and gardening. From the first glance, the site boasts a comprehensive range of items, including essential tools, domestic appliances, and various decorating materials. This broad scope positions them as a one-stop-shop for many household needs. The variety ensures that both casual homeowners and more serious DIY enthusiasts might find products relevant to their projects.
Home Appliances and Kitchenware
The domestic appliances section is notable, featuring popular items like ‘Air Fryers’, ‘Kettles’, ‘Toasters’, and ‘Microwaves & Mini Ovens’. Brands such as Tower and Russell Hobbs are visible, indicating that they stock well-known manufacturers. For example, the homepage highlights the “Tower T17072 Vortx Vizion Digital Air Fryer 7 Litre Black” at £97.99 and the “Russell Hobbs 26500 Satisfry Air Fryer 1.8Ltr” at £76.99. The kitchenware section extends beyond major appliances to ‘Dining & Tableware’, ‘Cooking & Baking’, and ‘Kitchen & Food Storage’, demonstrating a holistic approach to equipping a home.
Garden and Outdoor Essentials
For garden enthusiasts, hurst-iw.co.uk offers an extensive selection, including ‘Garden Tools & Equipment’, ‘Garden Decor, Furniture & Storage’, and ‘Greenhouse & Growing’. Prominent brands like Spear & Jackson are featured, with products like the “Spear & Jackson 8290RS Razorsharp Heavy Duty Telescopic Ratchet Anvil Loppers” at £33.99 and “Spear & Jackson 4935TP Razorsharp Lightweight Telescopic Tree Pruner” at £33.50. The inclusion of items like “Multi Purpose Compost 40 litre” for £6.50 and “Ward GN335 Water Butt 210Ltr” for £65.50 signifies their commitment to catering to diverse gardening needs. This wide array allows customers to find almost anything needed for outdoor projects, from basic maintenance to larger landscape endeavours.
Decorating and DIY Supplies
The decorating section is robust, covering ‘Decorating Supplies’, ‘Paints, Stains & Varnishes’, and ‘Cleaning & Preparation’. Products from brands like Berger and Harris are readily available. For instance, “Berger Matt Emulsion 1 Litre – White” is listed at a sale price of £5.25. The site also features an array of paint brushes, rollers, and fillers, such as “Ronseal Multi Purpose Wood Filler 100g” for £4.50. In terms of DIY, their ‘Tools’ category includes ‘Hand Tools’, ‘Power Tools’, and ‘Safety, Access & Tool Storage’, offering a comprehensive range for any home improvement project. This focus on practical, everyday items ensures that the products are directly useful and generally align with ethical consumption guidelines.
Hurst-iw.co.uk Pros & Cons
When assessing an online retailer, it’s crucial to weigh its strengths against areas where it might fall short. For hurst-iw.co.uk, several positive aspects stand out, particularly concerning its transparency and range of offerings. However, there are also a few points where it could enhance its user experience and build even stronger trust.
Strengths of Hurst-iw.co.uk
- Clear Contact Information and Physical Presence: One of the most significant advantages is the readily available phone number and email address, coupled with a physical address and mentions of “Our Branches.” This level of transparency indicates a well-established, legitimate business, not a fly-by-night operation. In the UK, having a tangible address and a contact number instils much more confidence.
- Wide Product Range: The extensive catalogue covering domestic appliances, garden tools, decorating supplies, and general housewares means that customers can often find multiple items they need in one place. This convenience is a major draw for busy individuals or those embarking on larger home projects. The presence of well-known brands further adds to the appeal.
- User-Friendly Website Design: The clean layout, intuitive navigation, and well-organised product categories make the site easy to browse and use. The search functionality and quick links to trending, best-selling, and sale items enhance the shopping experience, allowing users to find products efficiently.
- Trustpilot Integration: The clear display of a Trustpilot rating (Rated Excellent by Our Customers) with a direct link to their reviews is a powerful trust signal. This external validation from real customers provides social proof of their service quality and reliability.
- Secure Payment Options: The website lists various recognisable payment methods such as American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. This breadth of options suggests a secure checkout process and caters to diverse customer preferences, enhancing convenience and security.
Areas for Improvement on Hurst-iw.co.uk
- Limited Immediate Return Policy Information: While the website has comprehensive customer service links in the footer (FAQs, UK Deliveries, IOW Deliveries, Click & Collect), a direct, easily discoverable link to a dedicated ‘Returns Policy’ or ‘Refunds’ page on the homepage or product pages is not immediately apparent. This information is vital for consumer confidence, as it outlines the process and conditions for returns, which is a common concern for online shoppers.
- Sparse Blog Content (from homepage perspective): Although there’s a link to “Our Blog” in the footer, its visibility and the content itself are not prominently featured on the homepage. A more active or highlighted blog with useful articles (e.g., DIY tips, product guides, seasonal advice) could enhance engagement, drive organic traffic, and establish the brand as an authority in its niche.
- Lack of Direct Social Media Engagement on Homepage: While the footer displays social media icons (Twitter, Facebook, Pinterest, Instagram, Snapchat, YouTube, Vimeo, Shopify, Tumblr, TikTok), these are not directly linked or actively promoted in a way that encourages immediate engagement on the homepage. Integrating a live social media feed or highlighting recent posts could create a more dynamic and connected feel, allowing customers to easily follow and interact with the brand on their preferred platforms.
Hurst-iw.co.uk Alternatives
For those seeking reliable and ethical alternatives to hurst-iw.co.uk for home and garden supplies in the UK, several well-established retailers offer extensive ranges and strong customer service. These options are generally known for their transparency, wide product availability, and established presence in the market.
Major UK Home & Garden Retailers
When looking for alternatives, it’s often best to consider retailers with a proven track record and comprehensive product offerings.
- Robert Dyas: A popular choice for kitchenware, small appliances, and garden tools. They have a long history on the UK high street and a robust online presence. You can find everything from kitchen gadgets to gardening equipment. Their online shop is well-organised, making it easy to find specific items.
- B&Q: As one of the largest home improvement and garden retailers in the UK, B&Q offers an unparalleled selection. Whether you’re undertaking a full renovation or just need paint supplies or garden furniture, B&Q is a go-to. Their online store mirrors their physical presence, providing detailed product information and delivery options.
- Wickes: Known for its strong focus on DIY and trade supplies, Wickes is an excellent alternative, particularly if your needs lean more towards building materials, power tools, or bathroom fittings. They offer competitive pricing and have a comprehensive online catalogue that is easy to navigate.
- Homebase: Offering a blend of DIY, decorating, and garden products, Homebase provides a wide variety similar to Hurst-iw.co.uk. Their online platform is user-friendly, and they frequently have sales on items like outdoor living products and home decor.
- Screwfix: While more trade-focused, Screwfix is an excellent option for tools, hardware, and essential building supplies. Their click-and-collect service is incredibly efficient, and their online inventory is vast and well-categorised, making it easy for anyone to find what they need, even if they’re not a professional tradesperson.
- Wilko: For more budget-friendly household essentials, cleaning products, and basic garden items, Wilko is a strong contender. Their online store is straightforward, offering good value for everyday home goods and garden accessories.
- Amazon UK: For sheer breadth of choice and competitive pricing across almost every product category found on hurst-iw.co.uk, Amazon UK remains a dominant player. You can find everything from kitchen appliances to garden tools from numerous sellers. While it offers unparalleled convenience, it requires careful attention to seller ratings and product reviews to ensure quality and ethical sourcing.
How to Cancel Hurst-iw.co.uk Order
While the website homepage for hurst-iw.co.uk does not explicitly detail a “how-to-cancel-order” procedure in a prominent section, the general practice for online retailers, particularly those using platforms like Shopify, is to provide cancellation options within specific timeframes or through direct customer service contact. Given the information available, the most effective approach would be to engage directly with their customer service channels.
General Steps for Cancelling an Online Order
Most e-commerce platforms follow a similar protocol for order cancellations. For hurst-iw.co.uk, the steps would likely involve:
- Immediate Contact: The absolute best first step is to contact hurst-iw.co.uk’s customer service as quickly as possible after placing the order. The phone number 01983 523636 or email [email protected], both prominently displayed, are the primary channels. Clearly state your order number and your request to cancel.
- Check Order Status: If you have an account with hurst-iw.co.uk, log in and check your order history. Some platforms allow self-service cancellations if the order has not yet been processed or shipped. However, this feature is not explicitly highlighted on the homepage.
- Review Terms & Conditions: Although not explicitly linked from the main navigation, the footer does have a “Terms & Conditions” link. This document would contain the formal cancellation policy, including any deadlines or conditions under which an order can be cancelled. It is essential to review this section for specific details.
- Key information to look for in T&Cs:
- Time limits for cancellation (e.g., within 24 hours of order).
- Whether cancellations are possible once an item has been dispatched.
- Any potential cancellation fees (though rare for direct cancellations before dispatch).
- Procedure for rejecting a delivery if cancellation was not possible before dispatch.
- Key information to look for in T&Cs:
Important Considerations for Cancellations
- Timing is Critical: The quicker you act, the higher the chance of a successful cancellation before the order is processed or dispatched. Once an item is shipped, it generally transitions into a return process, which might incur additional costs (e.g., return shipping) or specific conditions.
- Proof of Contact: Always keep a record of your communication—whether it’s an email timestamp, a call log, or a reference number provided by customer service. This documentation can be crucial if there are any disputes or issues with the cancellation.
- Payment Reversal: If the cancellation is successful before dispatch, a full refund should be processed back to your original payment method. The timeframe for this can vary depending on your bank or payment provider (typically 3-10 business days).
Hurst-iw.co.uk Pricing Structure
Based on the homepage content, hurst-iw.co.uk displays its pricing clearly alongside each product, indicating a standard retail pricing model. There’s no complex subscription system or tiered membership. Products are listed with individual prices, with some items featuring “Sale Price” alongside a “Regular Price” to highlight discounts. This straightforward approach to pricing is common for e-commerce sites selling physical goods. Harleypsychiatrists.co.uk Review
Product Pricing Examples
The homepage provides numerous examples of how products are priced:
- Air Fryers:
- Tower T17072 Vortx Vizion Digital Air Fryer 7 Litre Black: £97.99
- Tower T17067 Vortx Digital Air Fryer 4 Ltr Black: £89.99
- Russell Hobbs 26500 Satisfry Air Fryer 1.8Ltr: £76.99
- Garden Tools:
- Spear & Jackson 8290RS Razorsharp Heavy Duty Telescopic Ratchet Anvil Loppers: £33.99
- Spear & Jackson Scissor Action Leaf Grabber – LEAFGRABBER: £21
- Decorating Supplies:
- Berger Matt Emulsion 1 Litre – White: Sale price £5.25 (Regular price £10.50)
- Harris Ultimate Woodwork Gloss Paint Brushes – Various Sizes: £2.95—£4.99
Discounts and Promotions
The presence of “Sale price” alongside “Regular price” indicates that hurst-iw.co.uk uses standard promotional strategies to attract customers. For instance, the “Spear & Jackson 1071AL Neverbend Professional Treaded Digging Spade” shows a “34% off” with a sale price of £19.99 (regular price £29.99). Similarly, the “Berger Matt Emulsion 1 Litre – White” is advertised at “50% off.” These discounts are clearly visible on the homepage, encouraging impulse purchases and highlighting value. There is also a mention of “Free & Fast UK Mainland Delivery On orders over £50.00*” suggesting a free shipping threshold, a common incentive for online shoppers.
Payment Methods
The website explicitly lists a wide range of accepted payment methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. This extensive list offers flexibility and convenience for customers, reducing potential friction at the checkout stage. It also indicates that hurst-iw.co.uk integrates with secure payment gateways, a fundamental aspect of online retail trustworthiness.
Hurst-iw.co.uk vs. Competitors
When evaluating hurst-iw.co.uk against its competitors in the UK home and garden retail space, it’s important to consider various factors such as product range, pricing, delivery options, and overall online experience. While Hurst-iw.co.uk appears to be a solid regional player with a strong local presence (Isle of Wight), it faces stiff competition from national giants. Travelhouseuk.co.uk Review
Product Range and Specialisation
- Hurst-iw.co.uk: Offers a broad, general range of home appliances, garden tools, decorating, and DIY supplies. It aims to be a comprehensive local hardware store online. The selection appears to cover many common household needs.
- B&Q/Homebase: These national chains boast significantly larger inventories, covering virtually every aspect of home improvement, gardening, and DIY, often including larger items like kitchens, bathrooms, and extensive outdoor living collections. They often have exclusive product lines and a wider variety of brands.
- Robert Dyas/Wilko: These are more general household and garden retailers. Robert Dyas focuses on kitchenware, small appliances, and practical home solutions, while Wilko is known for its affordable everyday essentials and value products. Hurst-iw.co.uk’s product range overlaps with these, but perhaps without the same national buying power or deep discounts that these larger chains can sometimes offer.
- Screwfix/Toolstation: These competitors are highly specialised in tools, hardware, and trade supplies. While Hurst-iw.co.uk carries some tools, it cannot compete with the sheer depth of stock, immediate availability (via their rapid Click & Collect services), or trade-focused pricing of Screwfix or Toolstation.
Pricing and Value Proposition
- Hurst-iw.co.uk: Appears to offer competitive pricing, especially with highlighted sale items. The “Free & Fast UK Mainland Delivery On orders over £50.00*” is a strong incentive. Being a local business, their pricing might reflect a balance between online competitiveness and supporting their physical stores.
- National Retailers: Larger chains often benefit from economies of scale, allowing them to offer very aggressive pricing, especially during sales events or for bulk purchases. However, their standard delivery charges might be higher for smaller orders unless a free delivery threshold is met. Some, like B&Q and Wickes, also offer loyalty programs or trade accounts with specific benefits.
- Online-Only Retailers (e.g., Amazon UK): These platforms often have the most aggressive pricing due to lower overheads, especially from third-party sellers. However, product authenticity and delivery times can vary significantly.
Delivery and Customer Service
- Hurst-iw.co.uk: Promises “Free & Fast UK Mainland Delivery On orders over £50.00*” and explicitly mentions “IOW Deliveries,” indicating a strong focus on serving its local community efficiently. The direct phone and email contact are positive.
- National Retailers: Typically offer a range of delivery options, including standard, express, and Click & Collect (which can be very convenient). Their customer service infrastructure is often larger, but personalised attention might be less frequent compared to a more localised business.
- Online Giants: Amazon is renowned for its Prime delivery speeds, but direct customer service can sometimes feel more automated.
In summary, hurst-iw.co.uk positions itself as a reliable general home and garden supplier, likely appealing to customers who value supporting a local business with a physical presence and clear communication channels. While it may not match the sheer scale or specialised depth of the national giants, its focused approach and clear product offerings make it a viable and ethical alternative, especially for those seeking a direct and transparent shopping experience.
Ensuring Ethical Shopping from Hurst-iw.co.uk
Shopping ethically online involves more than just finding good deals; it’s about making choices that align with responsible consumption, supporting legitimate businesses, and understanding the broader implications of your purchases. For a site like hurst-iw.co.uk, which sells physical goods, ethical considerations primarily revolve around product sourcing, business practices, and customer treatment.
Verifying Product Sourcing
When purchasing from any retailer, online or offline, it’s beneficial to consider where products come from. While hurst-iw.co.uk lists established brands like Tower, Russell Hobbs, Spear & Jackson, and Berger, the website doesn’t explicitly detail their own internal sourcing policies or ethical guidelines for suppliers. For consumers seeking deeper assurances: Fishingdraws.co.uk Review
- Look for Certifications: For certain products, particularly those related to wood (e.g., garden furniture) or electronics, certifications like FSC (Forest Stewardship Council) for timber or CE marking for safety compliance are good indicators.
- Brand Reputation: Relying on well-known brands that themselves have public commitments to ethical sourcing (e.g., fair labour practices, sustainable materials) can provide a layer of comfort. Many larger brands publish CSR (Corporate Social Responsibility) reports.
- Material Transparency: While challenging for a general retailer, information on materials used (e.g., recycled content, non-toxic finishes) can help in making more informed decisions.
Business Practices and Transparency
Hurst-iw.co.uk scores well on fundamental business transparency, which is a cornerstone of ethical operation:
- Clear Contact Information: The provision of a phone number, email, and physical address enhances trust. This accessibility is crucial for resolving any issues ethically.
- Terms and Conditions: A link to ‘Terms & Conditions’ in the footer is essential. It legally outlines consumer rights, return policies, and data usage, which are vital for fair trade. Consumers should review this to understand their rights and the business’s obligations.
- Privacy Policy & Cookies: These are linked in the footer and detail how personal data is collected, used, and protected. For ethical online shopping, understanding how your data is handled is paramount. Hurst-iw.co.uk’s clear links to these policies demonstrate adherence to UK data protection regulations.
- Customer Reviews: The integration with Trustpilot, showing an “Excellent” rating, provides social proof of positive customer experiences. While reviews can be manipulated, using a reputable third-party review site adds credibility.
Responsible Consumption Guidelines
Beyond the retailer, consumers also have a role in ethical shopping:
- Need vs. Want: Before making a purchase, consider if the item is truly needed. Reducing unnecessary consumption is a significant aspect of ethical living.
- Durability and Longevity: Investing in products that are built to last reduces waste. For tools and appliances, checking reviews for durability is a good practice.
- Repairability: Can the item be repaired if it breaks? Some brands are more committed to providing spare parts or repair services.
- Recycling Information: Hurst-iw.co.uk has a ‘Recycling’ link in its footer. This indicates their commitment to WEEE (Waste Electrical and Electronic Equipment) regulations in the UK, which is an important ethical consideration for electronic goods.
- Avoiding Impulse Purchases: The clear display of prices and sales encourages informed decisions rather than rushed impulse buys. Taking time to compare prices and features across various retailers can lead to a more satisfactory and responsible purchase.
By considering these aspects, consumers can ensure that their interactions with retailers like hurst-iw.co.uk are not just transactional but also align with principles of ethical and responsible consumption.
FAQ
What is hurst-iw.co.uk?
Hurst-iw.co.uk is an online retail website based in the Isle of Wight, UK, specialising in a wide range of home, garden, and DIY products. Eyecare-shop.co.uk Review
Is hurst-iw.co.uk a legitimate website?
Yes, based on its professional design, clear contact information (phone, email, physical address), detailed product listings, and integration with Trustpilot, hurst-iw.co.uk appears to be a legitimate online retailer.
What kind of products does hurst-iw.co.uk sell?
Hurst-iw.co.uk sells various categories of products including domestic appliances, garden tools and equipment, decorating supplies, paints, hand and power tools, kitchenware, and general housewares.
Where is hurst-iw.co.uk based?
Hurst-iw.co.uk is based in the Isle of Wight, UK, with a physical address at 33 Holyrood Street, Newport, Isle of Wight, PO30 5AX.
Does hurst-iw.co.uk offer free delivery?
Yes, hurst-iw.co.uk offers free and fast UK Mainland Delivery on orders over £50.00, with some exclusions.
What payment methods does hurst-iw.co.uk accept?
Hurst-iw.co.uk accepts a wide range of payment methods including American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa. Teknix.co.uk Review
How can I contact hurst-iw.co.uk customer service?
You can contact hurst-iw.co.uk customer service by phone at 01983 523636 or via email at [email protected].
Does hurst-iw.co.uk have physical stores?
Yes, the website mentions “Our Branches” in its ‘About Us’ section, indicating they have physical stores in addition to their online presence.
Can I cancel an order on hurst-iw.co.uk?
While not explicitly detailed on the homepage, the best way to attempt to cancel an order is to contact their customer service immediately via phone or email, referencing your order number.
Does hurst-iw.co.uk offer a returns policy?
A general returns policy would typically be covered under their ‘Terms & Conditions’ or an FAQ section, which are linked in the footer. It is advisable to review these documents for specific details.
Are the prices on hurst-iw.co.uk competitive?
Hurst-iw.co.uk displays clear pricing, including sale prices with stated discounts, suggesting competitive pricing for their product range. 4x4vehiclehire.co.uk Review
Does hurst-iw.co.uk ship internationally?
The website mentions “UK Deliveries” and “IOW Deliveries,” indicating that shipping is primarily within the UK, though international shipping is not explicitly ruled out on the homepage. You would need to contact them directly for international enquiries.
What brands does hurst-iw.co.uk stock?
Hurst-iw.co.uk stocks well-known brands such as Tower, Russell Hobbs, Spear & Jackson, Berger, and Harris, among others.
Does hurst-iw.co.uk have customer reviews?
Yes, hurst-iw.co.uk displays that they are “Rated Excellent By Our Customers” and provides a direct link to their Trustpilot reviews.
Is hurst-iw.co.uk powered by Shopify?
Yes, the website footer explicitly states “Powered by Shopify,” indicating the e-commerce platform it uses.
How often does hurst-iw.co.uk update its stock?
The website features sections like “Trending searches,” “New Arrivals,” and “Best Sellers,” implying regular updates to their product offerings and stock. Theglazingshop.co.uk Review
Does hurst-iw.co.uk have a blog?
Yes, there is a link to “Our Blog” in the footer of the website.
Can I collect my order in person from hurst-iw.co.uk?
Yes, the website mentions a “Click & Collect” option in its customer service links, indicating that in-person collection is possible from their branches.
Does hurst-iw.co.uk sell large appliances?
Based on the categories like ‘Domestic Appliances’ and listings for items such as Air Fryers and Dehumidifiers, they sell a range of medium to large home appliances.
What is the typical delivery time for hurst-iw.co.uk?
The website promotes “Free & Fast UK Mainland Delivery,” but specific delivery timeframes would typically be detailed in their ‘UK Deliveries’ or ‘IOW Deliveries’ sections.
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