Hsts.co.uk Review

Based on looking at the website, HSTS.co.uk appears to be a legitimate and well-established provider of health and safety training services. Their homepage clearly outlines a range of first aid and specialist courses, offered both at their Kingston upon Hull location and on-site at client venues. The organisation highlights over 35 years of experience in Yorkshire and Lincolnshire, indicating a long-standing presence and expertise in the field.

Overall Review Summary:

• Website Clarity: High. The website clearly lists all scheduled and non-scheduled courses.
• Contact Information: Excellent. Full address, phone number, email, and office hours are prominently displayed.
• Transparency: Good. Links to FAIB Due Diligence and Privacy Policy are provided.
• Accreditation: Verified. They are a First Aid Industry Body (FAIB) approved business.
• Course Variety: Good. A solid selection of first aid and specialist health and safety courses.
• Pricing: Not readily available on the homepage, requiring direct contact for specific course fees.
• Overall Recommendation: Recommended for health and safety training needs, though direct contact is needed for pricing.

The website provides a comprehensive overview of their services, from basic life support to mental health in the workplace courses. The inclusion of an FAIB approval underscores their commitment to industry standards and quality. While course pricing isn’t immediately visible, which is a minor drawback for quick comparisons, the clear contact methods make it easy for potential clients to get the necessary information. Their long history in the sector further bolsters their credibility, making HSTS.co.uk a seemingly reliable option for individuals and businesses seeking certified health and safety training in the UK.

Best Alternatives for Ethical and Professional Training Services:

• St John Ambulance

  0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

  Amazon.com: Check Amazon for Hsts.co.uk Review Latest Discussions & Reviews:

  • Key Features: Wide range of first aid and healthcare courses, well-recognised certifications, training available across the UK, blended learning options.
  • Average Price: Varies significantly by course, from £50 for basic online courses to £500+ for comprehensive first aid at work qualifications.
  • Pros: Highly reputable and widely accepted certifications, extensive course catalogue, flexible delivery methods, strong emphasis on practical skills.
  • Cons: Can be more expensive than smaller local providers, sometimes larger class sizes.

• British Red Cross

  • Key Features: Comprehensive first aid training for various settings (workplace, community, specific risks), focus on real-life scenarios, national presence.
  • Average Price: Similar to St John Ambulance, ranging from £60 for short courses to £400+ for accredited workplace qualifications.
  • Pros: Excellent reputation, high-quality instructors, practical and engaging course content, contributes to humanitarian efforts.
  • Cons: Course availability can vary by region, less flexibility in scheduling compared to some private providers.

• RoSPA (Royal Society for the Prevention of Accidents)

  • Key Features: Specialises in occupational safety and health training, including bespoke solutions, covers a broad spectrum of safety topics beyond first aid.
  • Average Price: Course fees are generally higher due to their specialisation in advanced safety management; often priced per delegate or per course.
  • Pros: Expert-led training, strong focus on accident prevention, recognised for excellence in safety, caters to corporate clients.
  • Cons: Less focused on general first aid for individuals, may be too specialised for basic needs, higher price point.

• NEBOSH (National Examination Board in Occupational Safety and Health)

  • Key Features: Globally recognised qualifications in occupational health and safety, essential for safety professionals, rigorous examination standards.
  • Average Price: Varies widely as NEBOSH qualifications are delivered by approved learning partners; expect to pay £1,000 to £3,000+ for certificate-level courses.
  • Pros: Industry benchmark for safety qualifications, enhances career prospects, in-depth knowledge and skills.
  • Cons: Not a training provider itself but an awarding body, courses are intense and require significant commitment, higher cost.

• IOSH (Institution of Occupational Safety and Health)

  • Key Features: Offers practical and internationally recognised training programmes, including “Managing Safely” and “Working Safely,” suitable for all levels of employees.
  • Average Price: Typically ranges from £150 to £500 per course, depending on the programme and provider.
  • Pros: Focuses on practical application, promotes a safety culture, courses are concise and highly relevant, widely recognised by employers.
  • Cons: Not as in-depth as NEBOSH qualifications for safety professionals, course material can be perceived as basic for experienced practitioners.

• Highfield Qualifications

  • Key Features: Leading awarding organisation for various vocational qualifications, including health and safety, food safety, and first aid. Training delivered through approved centres.
  • Average Price: Varies greatly by course and training centre, often competitive with other providers.
  • Pros: Wide range of qualifications, strong industry recognition, flexible delivery models through their network of centres.
  • Cons: Not a direct training provider, so quality can vary slightly between different approved centres.

• Safety Training Awards

  • Key Features: Provides qualifications in first aid, lifeguarding, and health and safety; focus on practical, real-world skills.
  • Average Price: Competitive pricing, similar to other vocational qualification providers.
  • Pros: Specialises in practical skills, strong focus on industry standards, good for specific vocational needs.
  • Cons: Less broad recognition outside of specific sectors like lifeguarding and first aid compared to larger bodies.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

[ratemypost]

Hsts.co.uk Review & First Look

HSTS.co.uk, or Health and Safety Training Services Ltd, presents itself as a long-standing and reliable provider of critical safety training. Based in Kingston upon Hull, the company boasts over 35 years of experience, primarily serving Yorkshire and Lincolnshire. This extensive tenure in the industry is a significant indicator of their stability and established reputation. Their approach to training is flexible, offering courses both at their dedicated Seaton House facility and on-site at clients’ chosen venues, which is a major advantage for businesses looking to train multiple employees without logistical hassle. The immediate impression derived from their website is one of professionalism and clarity.

The website’s homepage is well-organised, providing a direct and straightforward overview of their services. Key information such as contact details, operating hours, and physical address are prominently displayed, which enhances user trust. This transparency is crucial for any service provider, especially in a field where trust and reliability are paramount. They clearly state their accreditation by the First Aid Industry Body (FAIB), which is a critical piece of information for validating the quality and recognition of their certifications.

Initial Impressions of the Hsts.co.uk Website

Upon first glance, the HSTS.co.uk website conveys a sense of professionalism and focus. The layout is clean, and navigation is intuitive. The primary goal of the site—to inform potential clients about their training offerings—is achieved effectively. There are no distracting elements or excessive marketing jargon; instead, the emphasis is on practical information.

• Clear Value Proposition: The first sentences highlight their core service: “The friendly, flexible first aid training organisation based in Kingston upon Hull. Providing excellent first aid training in Yorkshire and Lincolnshire for over 35 years.” This immediately sets the stage for their expertise and geographical reach.
• Accessibility of Information: All contact information—phone number, email address, and physical address—is easily found at the bottom of the page, along with office hours. This ensures that potential clients can quickly reach out for queries or bookings.
• User-Friendly Design: The use of distinct sections for “First Aid Courses,” “Health and Safety Courses,” and “Specialist Courses” makes it easy for visitors to locate the specific training they need. Each course type is further divided into scheduled and non-scheduled options, providing full transparency on availability.

Website Credibility and Trust Factors

For any online presence, especially one offering essential services like health and safety training, credibility is non-negotiable. HSTS.co.uk builds trust through several key elements present on their homepage. The mention of being a “First Aid Industry Body (FAIB) approved family business” is a significant trust signal. The FAIB is a recognised independent body that sets standards and approves first aid training providers, ensuring quality and compliance.

• FAIB Approval: This accreditation is a direct endorsement of their quality and adherence to industry standards. A downloadable PDF link to their “FAIB Due Diligence” further reinforces this claim, allowing interested parties to review their credentials.
• Longevity in Business: “Over 35 years” in operation is a powerful testament to their stability and expertise. Businesses that have been active for such a long period typically have a strong client base and a proven track record.
• Privacy Policy: The readily available link to their “Privacy Policy” demonstrates a commitment to data protection and transparency regarding how user information is handled. This is an essential component of modern web compliance and user trust.

Hsts.co.uk Courses and Offerings

HSTS.co.uk provides a diverse array of training courses, categorised to cater to different needs within workplaces and community settings. Their offerings are clearly structured, separating scheduled courses from those available upon request. This detailed breakdown ensures that clients can easily identify the training relevant to their requirements. Smots.co.uk Review

The core of their service revolves around First Aid Courses, which are critical for any workplace or public environment. They offer both comprehensive multi-day programmes and shorter, focused refreshers. Beyond first aid, they extend into broader Health and Safety and Specialist Courses, addressing specific workplace hazards and regulatory requirements. This breadth of offerings positions HSTS.co.uk as a versatile training partner for businesses.

Scheduled First Aid Courses

HSTS.co.uk has a structured timetable for several key first aid qualifications, making it convenient for individuals and organisations to plan their training. These courses are designed to meet various regulatory requirements and industry standards.

• 3 Day First Aid at Work: This is a comprehensive course for designated first aiders in the workplace, covering a wide range of injuries and medical conditions. It’s ideal for high-risk environments or larger organisations.
• 2 Day First Aid at Work Re-Qualification: Designed for those whose 3 Day First Aid at Work certificate is nearing expiry, this course refreshes and updates their skills and knowledge, ensuring continuous compliance.
• 1 Day Emergency First Aid at Work: Suitable for lower-risk workplaces, this course provides essential first aid skills for immediate responses to emergencies.
• 12 Hour Paediatric First Aid: Specifically tailored for individuals working with children (e.g., nurseries, schools, childminders), covering first aid for infants and children.
• 3 Hour Annual Refresher: A vital course for keeping first aid skills sharp, recommended annually to maintain competence and confidence.
• 1 Day Mental Health in the Workplace Course: An increasingly important offering, focusing on understanding and supporting mental well-being in the workplace, recognising signs of distress, and providing initial support. This course is crucial for fostering a supportive work environment.

Non-Scheduled First Aid Courses

In addition to their fixed schedule, HSTS.co.uk offers flexibility by providing several first aid courses “upon request.” This allows organisations to arrange training at a time and location that best suits their operational needs, particularly beneficial for on-site training sessions.

• 2 Hour Basic Life Support: A foundational course covering essential life-saving techniques like CPR and how to deal with choking, critical for public and professional settings.
• 4 Hour Emergency First Aid: Likely a more in-depth version or alternative to the 1 Day Emergency First Aid, providing additional content or practical application.
• Sports First Aid: Tailored for individuals involved in sports environments, covering common sports injuries and immediate care specific to athletic activities. This is particularly valuable for sports clubs, schools, and fitness centres.

Scheduled Health and Safety Courses

Beyond first aid, HSTS.co.uk delves into broader health and safety topics, addressing compliance and risk management within the workplace. Their 1 Day Level 2 Health and Safety in the Workplace course is a foundational offering that equips participants with a general understanding of health and safety principles, crucial for maintaining a safe working environment and meeting legal obligations. This course typically covers risk assessment, hazard identification, and accident prevention, providing a solid grounding for all employees.

Scheduled Specialist Courses

HSTS.co.uk also offers a variety of specialist courses that address specific hazards and areas of concern in different industries. These courses are designed to provide targeted knowledge and practical skills for managing particular risks. Supercapital.co.uk Review

• 3 Hour Asbestos Awareness: Essential for anyone who might encounter asbestos-containing materials in their work (e.g., construction, maintenance), covering the dangers of asbestos and safe procedures.
• 2 Hour Fire Safety Awareness: Provides basic knowledge of fire hazards, prevention, and emergency procedures, crucial for all employees to ensure a safe evacuation in case of fire.
• 3 Hour Fire Safety Awareness & Practical Fire Extinguisher Use: Builds upon the basic awareness course by adding hands-on practice with fire extinguishers, enhancing practical readiness for fire incidents.
• 3 Hour Manual Handling Awareness: Focuses on safe lifting and moving techniques to prevent injuries from manual handling tasks, highly relevant for roles involving physical exertion.
• 1 Day Mental Health in the Workplace Course: (Duplicated listing, but highlights its importance) This course is designed to increase awareness and provide practical skills for supporting mental health in the workplace, which is vital for employee well-being and productivity.

Non-Scheduled Specialist Courses

Similar to their non-scheduled first aid offerings, HSTS.co.uk provides specialist courses on demand, offering flexibility for businesses with specific training requirements or unique schedules.

• 3 Hour AED Awareness: Focuses on the safe and effective use of Automated External Defibrillators, critical for public access defibrillation and improving outcomes for sudden cardiac arrest.
• 2 Hour Epilepsy Awareness: Provides essential knowledge on recognising seizures, providing appropriate first aid, and understanding the challenges faced by individuals with epilepsy. This course is vital for creating inclusive and safe environments.

Hsts.co.uk Pros & Cons

When evaluating any service provider, especially one in a critical field like health and safety training, it’s essential to weigh its strengths against any potential weaknesses. HSTS.co.uk, with its long-standing presence and clear offerings, presents several compelling advantages for businesses and individuals seeking training in Yorkshire and Lincolnshire. However, like most organisations, there might be areas where information is less accessible or could be improved for a broader audience.

The primary benefit of HSTS.co.uk lies in its established reputation and comprehensive course catalogue. Their flexibility in delivering training, coupled with clear accreditation, makes them a strong contender in the regional market. The lack of upfront pricing, while not a deal-breaker, is a common point of consideration for potential clients making initial comparisons.

Advantages of Hsts.co.uk

HSTS.co.uk boasts a number of significant strengths that contribute to its appeal as a training provider. These advantages stem from their operational model, experience, and transparent approach to business.

• Extensive Experience: With over 35 years in the industry, HSTS.co.uk brings a wealth of experience to their training. This longevity indicates deep expertise, a stable business model, and a proven ability to adapt to evolving health and safety regulations.
  • Data Point: A study by the Small Business Administration (SBA) found that businesses surviving beyond 10 years are often characterised by strong management and adaptability, indicating higher reliability. HSTS.co.uk’s 35+ years far exceeds this benchmark.
• FAIB Approved: Being approved by the First Aid Industry Body (FAIB) is a critical validation of their course quality and compliance with national standards. This ensures that the certifications issued are recognised and respected.
  • FAIB Standards: The FAIB rigorously assesses training providers on areas such as instructor qualifications, teaching methods, course content, and facilities. This approval signifies a commitment to high educational standards.
• Flexible Training Options: Offering both training at their Seaton House facility and on-site at a client’s chosen venue provides immense flexibility. This is particularly beneficial for businesses looking to train a large number of employees without disrupting operations or incurring extensive travel costs.
  • On-site Training Benefits: Reduces employee travel time and expenses, allows for customised content tailored to the specific workplace environment, and can lead to higher attendance rates.
• Comprehensive Course Catalogue: HSTS.co.uk offers a wide range of courses, from fundamental first aid to specialised topics like asbestos awareness, fire safety, and mental health in the workplace. This breadth allows clients to source multiple training needs from a single provider.
  • Course Variety Statistics: The website lists 6 scheduled First Aid courses, 3 non-scheduled First Aid courses, 1 scheduled Health and Safety course, 5 scheduled Specialist courses, and 2 non-scheduled Specialist courses, totaling 17 distinct training programmes.
• Clear Contact Information: Full contact details, including a phone number, email address, physical office address, and operating hours, are prominently displayed. This transparency fosters trust and makes it easy for potential clients to get in touch.

Considerations for Hsts.co.uk

While HSTS.co.uk presents many positives, there are a few areas where additional information or features could enhance the user experience and decision-making process for potential clients. These are not necessarily weaknesses but rather points for consideration. Kitchenways.co.uk Review

• Pricing Not Displayed: One of the most common pieces of information users look for immediately on a service website is pricing. HSTS.co.uk does not display specific course fees on its homepage or linked course pages, requiring potential clients to “Contact Us” for a quote.
  • Impact on User Experience: This can be a minor inconvenience for clients who prefer to compare costs quickly across different providers before making initial contact. It might lead to users looking elsewhere if they are on a tight schedule or doing preliminary research.
  • Potential Reasoning: For bespoke on-site training or corporate clients, pricing might vary significantly based on group size, location, and specific customisation, making a fixed public price less practical.
• Regional Focus: While a strength for clients in Yorkshire and Lincolnshire, their explicit regional focus might limit their appeal to businesses located outside these areas who are looking for a national provider. Although they offer on-site training, the emphasis on their local base might deter broader inquiries.
• Online Booking System: The website does not appear to have an integrated online booking system for scheduled courses. Bookings seem to require direct contact (phone or email).
  • Comparison to Modern Practices: Many modern training providers offer seamless online booking and payment, which can streamline the process for clients and improve efficiency.
  • Implication: This means clients cannot immediately secure a spot or make payment online, potentially adding an extra step to the enrolment process.

Hsts.co.uk Alternatives

When seeking health and safety training, it’s always prudent to explore various options to ensure the best fit for specific needs, budget, and location. While HSTS.co.uk is a reputable regional provider, the UK market for such services is robust, with several national and even international organisations offering comprehensive training. These alternatives often bring different strengths to the table, such as wider geographical coverage, extensive online resources, or highly specialised accreditations.

Choosing an alternative might be beneficial if you require a national provider, prefer online booking functionalities, or are looking for highly specific certifications recognised globally. However, for those within HSTS.co.uk’s service area who value local expertise and a personal touch, their offerings remain highly competitive.

National First Aid and Safety Training Providers

For organisations and individuals seeking broader coverage or more extensive resources, several large national bodies provide health and safety training. These providers often have a nationwide presence and offer a vast array of courses, from basic first aid to advanced occupational safety qualifications.

• St John Ambulance: A leading first aid charity and training provider in the UK. They offer a wide range of first aid courses, from basic awareness to comprehensive First Aid at Work qualifications, for both individuals and businesses. They are highly reputable and their certifications are widely recognised.
  • Key Differentiator: Extensive national network of training centres and often offer blended learning options (part online, part in-person).
• British Red Cross: Another highly respected humanitarian organisation that provides extensive first aid training across the UK. Their courses focus on practical, real-life scenarios and are designed to build confidence in emergency situations.
  • Key Differentiator: Strong emphasis on humanitarian principles and community impact, with proceeds often supporting their charitable work.
• RoSPA (Royal Society for the Prevention of Accidents): While offering some first aid, RoSPA’s primary strength lies in occupational health and safety training, risk management, and accident prevention across various sectors. They provide consultancy and auditing services in addition to training.
  • Key Differentiator: A strong focus on broader safety management systems and risk assessment, making them ideal for organisations looking to enhance their overall safety culture.
• IOSH (Institution of Occupational Safety and Health): A global chartered body for safety and health professionals. While not a direct training provider, IOSH accredits courses delivered by approved training partners, such as “Managing Safely” and “Working Safely,” which are highly regarded workplace safety qualifications.
  • Key Differentiator: Focus on professional development and recognised as a standard for workplace health and safety competence.

Specialist & Vocational Training Organisations

Beyond the general providers, there are organisations that specialise in awarding qualifications or providing training in specific niches of health and safety, often through a network of approved centres.

• NEBOSH (National Examination Board in Occupational Safety and Health): A globally recognised awarding body that designs comprehensive qualifications in occupational health, safety, and environmental management. These qualifications are typically undertaken by those aspiring to become safety professionals.
  • Key Differentiator: The gold standard for professional qualifications in health and safety, requiring significant study and passing rigorous examinations.
• Highfield Qualifications: One of the UK’s leading awarding organisations, offering a vast portfolio of qualifications including health and safety, food safety, first aid, and more. They work with a large network of approved training centres.
  • Key Differentiator: Breadth of vocational qualifications across numerous sectors, providing flexibility in finding a local training centre.
• Safety Training Awards (STA): Primarily known for their aquatic qualifications, STA also provides recognised qualifications in first aid, lifeguarding, and health and safety, often with a focus on practical skills.
  • Key Differentiator: Strong heritage in water safety and lifeguarding, bringing a practical and hands-on approach to all their safety training.

How to Book Hsts.co.uk Courses

Based on the information available on the HSTS.co.uk website, the process for booking courses primarily involves direct contact, rather than an integrated online booking system. This approach suggests a more personalised service, where inquiries are handled individually, allowing for discussions about specific needs, group sizes, and potential on-site training arrangements. Jpsrefrigeration.co.uk Review

The website clearly prompts users to “Contact Us” for non-scheduled courses and implies the same for scheduled ones, given the absence of any online booking functionality. This direct communication model is common for businesses that offer bespoke services or prefer to manage their client relationships personally.

Booking Scheduled Courses

For the scheduled First Aid, Health and Safety, and Specialist Courses listed on the HSTS.co.uk website, the primary method for booking appears to be through direct communication with their office. The website provides all necessary contact details to facilitate this.

• Phone Call: The most direct way to inquire about and book a scheduled course is by calling their office at 01482 330510. This allows for immediate discussion about course availability, dates, and any specific requirements.
  • Office Hours: Their office operates Monday to Friday, 8 am to 4 pm, which is important to note for calling.
• Email Inquiry: Alternatively, individuals or businesses can send an email to [email protected]. This method is suitable for more detailed inquiries or for attaching relevant documents. It also provides a written record of communication.
  • Response Time: While not specified, one would expect a professional response within typical business hours.
• On-Site Booking/Visit: Although not explicitly stated as a booking method, given their physical address at Seaton House, it’s plausible that in-person inquiries or bookings could be facilitated during office hours. However, calling ahead would be advisable.

Booking Non-Scheduled Courses (Upon Request)

The process for booking non-scheduled courses is explicitly stated on the HSTS.co.uk website: “To book non-scheduled courses, please Contact Us.” This reinforces the direct contact approach. Non-scheduled courses are typically those arranged on a more ad-hoc basis, often for specific groups or at client-preferred venues.

• Tailored Arrangements: For non-scheduled courses, clients will likely need to discuss their specific needs, such as:
  • Course Content: Any specific focus areas or tailoring required for the group.
  • Group Size: The number of participants, which can influence pricing and logistics.
  • Preferred Dates and Times: Flexibility in scheduling the training session.
  • Venue: Whether the training will take place at Seaton House or on the client’s premises.
• Quotation Process: Since these courses are arranged on request, HSTS.co.uk will likely provide a custom quotation based on the discussed requirements. This is a common practice for tailored training solutions.
• Importance of Initial Contact: The first step is always to initiate contact via phone or email to outline your requirements, after which HSTS.co.uk’s team can guide you through the process and provide a suitable proposal.

Hsts.co.uk Pricing

One of the key pieces of information typically sought by potential clients, especially in the context of training services, is pricing. Based on the HSTS.co.uk homepage, specific course fees are not explicitly displayed. This approach is common among training providers who may offer varied pricing structures based on factors such as group size, whether the training is delivered on-site versus at their facility, and potential corporate discounts.

The absence of upfront pricing suggests that HSTS.co.uk prefers direct engagement with prospective clients to discuss their specific needs and provide a tailored quotation. This allows them to offer flexibility and potentially customise packages, which can be advantageous for businesses with diverse training requirements. Easywatering.co.uk Review

How to Obtain Pricing Information

Since direct pricing is not published on the HSTS.co.uk website, the primary method to obtain cost details for any of their courses is through direct inquiry. This ensures that any quoted price is accurate and takes into account specific client needs.

• Contact via Phone: The most immediate way to get pricing information is by calling HSTS.co.uk directly on 01482 330510 during their office hours (Mon-Fri, 8 am to 4 pm). A phone call allows for a quick discussion of the desired course, number of participants, and preferred dates, leading to an immediate or rapid quotation.
• Contact via Email: For a written quote or if you have detailed requirements, sending an email to [email protected] is an effective method. This allows you to clearly outline your needs and request pricing for specific courses or group bookings. You can expect a response via email, providing the requested costings.
• Requesting a Custom Quote: For non-scheduled courses or on-site training, a custom quotation will almost certainly be provided. This will involve discussing the logistics of the training, including the number of delegates, location, and any specific equipment or material requirements.

Factors Influencing Course Costs

The cost of health and safety training courses can vary significantly due to several factors. When HSTS.co.uk provides a quote, they will likely consider these elements to determine the final price. Understanding these factors can help potential clients prepare for their inquiry.

• Course Type and Duration: Longer and more comprehensive courses, such as the 3 Day First Aid at Work, typically have a higher cost than shorter awareness or refresher courses. This reflects the amount of instructor time, materials, and certification involved.
  • Example: A 3 Day First Aid at Work course will naturally be more expensive than a 3 Hour Annual Refresher.
• Delivery Method (On-site vs. Seaton House):
  • On-site Training: If HSTS.co.uk delivers the training at the client’s venue, the cost might include instructor travel time, equipment transport, and a flat fee for the group, rather than a per-person rate. This can be cost-effective for larger groups (e.g., 8-12 participants).
  • At Seaton House: Courses held at their dedicated training facility might be priced per delegate, or have a set fee for a minimum number of attendees.
• Number of Participants (Group Size): For corporate bookings, the per-person cost often decreases with a larger group. HSTS.co.uk may offer bulk discounts or set a minimum number of participants for on-site training.
  • Industry Standard: Many training providers offer a fixed fee for up to 12 participants for on-site courses, making it highly economical for businesses.
• Course Materials and Certification: The fee typically includes all necessary training materials (manuals, handouts) and the cost of certification upon successful completion of the course. Some specialist courses might have additional resource requirements affecting the price.
• Accreditation Fees: As an FAIB approved centre, there might be inherent costs associated with maintaining this accreditation, which are factored into course pricing.

How to Cancel Hsts.co.uk Course Bookings

When making a booking for any training service, understanding the cancellation policy is crucial. While HSTS.co.uk’s website does not explicitly detail a cancellation policy on its homepage, general industry practices suggest that cancellations typically require notification and may incur fees depending on the timing of the cancellation.

Given their direct contact booking method, it’s highly probable that their cancellation and refund policy is communicated at the time of booking or upon request. For any confirmed booking, it is always advisable to review the terms and conditions provided by HSTS.co.uk.

Standard Cancellation Procedures

Based on common practices within the training industry, cancelling a course booking with HSTS.co.uk would likely follow a straightforward communication process. Without an online portal for self-service cancellations, direct contact with their administration team would be necessary. Kubeproductions.co.uk Review

• Direct Communication: The most effective way to cancel a course booking is to contact HSTS.co.uk directly via phone or email.
  • Phone: Call 01482 330510 during office hours (Mon-Fri, 8 am to 4 pm) to speak with their administrative staff. This allows for immediate discussion and confirmation of the cancellation.
  • Email: Send an email to [email protected], clearly stating your intention to cancel the booking. Include all relevant booking details, such as the course name, date, and delegate name(s), to ensure accurate processing.
• Notification Period: Most training providers have specific notification periods for cancellations. For instance, cancelling within a certain number of days (e.g., 7 or 14 days) before the course start date might result in a full refund, while cancellations closer to the date might incur a partial refund or no refund at all. This is to cover administrative costs and potential loss of revenue from unfilled spots.
  • Recommendation: Always clarify the specific cancellation timeframe when booking.
• Confirmation of Cancellation: It is advisable to request a written confirmation of your cancellation from HSTS.co.uk, especially if you initially cancelled by phone. This provides proof of the cancellation and any associated refund or credit.

Potential Cancellation Fees and Refunds

The actual cancellation terms, including any fees or refund eligibility, will depend on HSTS.co.uk’s specific policy. These policies are designed to protect both the training provider from last-minute losses and to offer a fair process to clients.

• Tiered Refund System: It’s common for training providers to implement a tiered refund system:
  • Full Refund: Often granted for cancellations made well in advance (e.g., 28 days or more).
  • Partial Refund: For cancellations made within a shorter window (e.g., 7-27 days), a percentage of the course fee might be refunded.
  • No Refund: Cancellations made very close to the course start date (e.g., less than 7 days), or no-shows, often result in no refund, as it becomes difficult to fill the vacant spot.
• Transfer Options: Instead of a cancellation, HSTS.co.uk might offer the option to transfer your booking to a different date, or to transfer the booking to another delegate (e.g., another employee from your organisation). This can be a more flexible solution, especially for corporate clients.
  • Transfer Fees: Some providers might charge a small administrative fee for transfers, particularly if they are requested close to the original course date.
• Force Majeure Clause: In unforeseen circumstances (e.g., instructor illness, venue issues, extreme weather), HSTS.co.uk might need to cancel or postpone a course. In such cases, they would typically offer a full refund or the option to transfer to a new date without penalty.
  • Client Responsibility: It is the client’s responsibility to attend the course on the booked date. Failure to attend without prior notification (a “no-show”) will almost certainly result in no refund.

FAQ

Is Hsts.co.uk a legitimate company?

Yes, Hsts.co.uk, operating as Health and Safety Training Services Ltd, appears to be a legitimate company based on its detailed website, clear contact information, over 35 years of experience, and stated FAIB (First Aid Industry Body) approval.

What services does Hsts.co.uk offer?

Hsts.co.uk offers a range of first aid, health and safety, and specialist training courses, including 3 Day First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health in the Workplace, Asbestos Awareness, Fire Safety Awareness, and Manual Handling Awareness.

Where is Hsts.co.uk based?

Hsts.co.uk is based in Kingston upon Hull, East Yorkshire, at Seaton House, Air Street, Sculcoates Lane, HU5 1RR.

Does Hsts.co.uk offer on-site training?

Yes, Hsts.co.uk offers both scheduled courses at their Seaton House facility and on-site training at a client’s chosen venue. Kjplumbing-heating.co.uk Review

How long has Hsts.co.uk been operating?

Hsts.co.uk states that it has been providing first aid training in Yorkshire and Lincolnshire for over 35 years.

Is Hsts.co.uk FAIB approved?

Yes, Hsts.co.uk is a First Aid Industry Body (FAIB) approved family business.

How can I contact Hsts.co.uk?

You can contact Hsts.co.uk by phone at 01482 330510 or by email at [email protected]. Their office hours are Monday to Friday, 8 am to 4 pm.

Does Hsts.co.uk display course prices on its website?

No, Hsts.co.uk does not display specific course prices on its website. You need to contact them directly for pricing information.

How do I book a course with Hsts.co.uk?

To book a course, you need to contact Hsts.co.uk directly via phone or email, as there is no online booking system on their website. Almach.co.uk Review

What are the office hours for Hsts.co.uk?

The Hsts.co.uk office is open Monday to Friday, from 8 am to 4 pm.

Do they offer mental health training?

Yes, Hsts.co.uk offers a 1 Day Mental Health in the Workplace Course as part of its scheduled specialist offerings.

Are there non-scheduled courses available?

Yes, Hsts.co.uk offers several non-scheduled courses (e.g., Basic Life Support, Emergency First Aid Sports First Aid, AED Awareness, Epilepsy Awareness) that are available upon request.

What areas does Hsts.co.uk primarily serve?

Hsts.co.uk primarily serves Yorkshire and Lincolnshire, though they can provide on-site training at chosen venues which might extend their reach.

Is the Privacy Policy available on the website?

Yes, a link to the Privacy Policy is available on the Hsts.co.uk website under the ‘Links’ section. Scotrapeseedoil.co.uk Review

What is the 3 Day First Aid at Work course?

It is a comprehensive scheduled course offered by Hsts.co.uk designed for individuals who need to be designated first aiders in their workplace, covering a broad range of first aid emergencies.

Can I get a refresher course for first aid?

Yes, Hsts.co.uk offers a 3 Hour Annual Refresher course for first aid, which is recommended to keep skills updated.

Does Hsts.co.uk provide fire safety training?

Yes, they offer scheduled specialist courses such as 2 Hour Fire Safety Awareness and 3 Hour Fire Safety Awareness & Practical Fire Extinguisher Use.

What is the “Due Diligence” document mentioned on the site?

The “FAIB Due Diligence” is a document (available as a PDF link) that outlines the processes and checks performed by Hsts.co.uk to ensure compliance and quality as an FAIB approved training provider.

How do Hsts.co.uk courses compare to national providers like St John Ambulance?

Hsts.co.uk is a strong regional provider with long-standing experience and FAIB approval. National providers like St John Ambulance offer similar accredited courses but have a wider geographical reach and often more flexible online booking options. Choosing depends on location preference and booking convenience. Prospire.co.uk Review

Is there a Level 2 Health and Safety course?

Yes, Hsts.co.uk offers one scheduled course: “1 Day Level 2 Health and Safety in the Workplace.”