Based on looking at the website, Heatplumbdrain.co.uk appears to be a legitimate service provider for heating, plumbing, and drainage in the UK, primarily serving Kent. They offer 24/7 emergency services, subscription plans, and a clear pricing structure. However, there are some areas where the website could improve to build greater trust and transparency.
Here’s an overall review summary:
- Service Offerings: Comprehensive services for heating, plumbing, and drainage.
- Availability: 24/7, 365-day emergency services.
- Pricing: Subscription plans (Basic, Classic, Premium) starting from £19.99/month, and a one-off service at £99.99.
- Transparency: Provides Terms and Conditions, Privacy Policy, Carbon Reduction Plan, and Modern Slavery Statement.
- Contact Information: Clear phone number (08000 232 507) and email ([email protected]).
- Physical Address: Innovation Centre, Medway, Maidstone Road ME5 9FD.
- Trust Signals: Mentions Trustpilot (though no direct embedded reviews or score visible on the homepage) and a “What our clients say” section with general statements.
- Areas for Improvement: Lack of specific accreditations prominently displayed, generic testimonials without detailed case studies, and some broken links/placeholder URLs detected during review.
The website clearly outlines its services and commitment to customer satisfaction. They highlight professional engineers, fair and ethical pricing (with no-obligation quotes and free call-outs), and premium security. The inclusion of documents like the Carbon Reduction Plan and Modern Slavery Statement is a good sign of corporate responsibility. However, for a service business, demonstrating specific industry accreditations (e.g., Gas Safe Register for gas work, relevant plumbing/drainage certifications) upfront is crucial for building immediate trust with potential customers. The testimonials are somewhat generic, and real, verifiable customer reviews with specific details would enhance credibility. Furthermore, the presence of testproject7073.live-website.com URLs indicates some parts of the site might still be under development or have not been fully migrated, which can raise minor red flags for a meticulous user.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Best Alternatives for Home Services in the UK
When looking for reliable home services, transparency, verified credentials, and strong customer feedback are paramount. Here are some top alternatives in the UK for heating, plumbing, and drainage services:
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- Key Features: Wide range of home cover plans (boiler, plumbing, drains, electrics), emergency repairs, annual servicing, accredited engineers.
- Average Price: Varies significantly based on cover level, typically from £15-£30+ per month for cover plans.
- Pros: Established reputation, extensive network of engineers, 24/7 support, comprehensive breakdown cover.
- Cons: Can be more expensive than local independent providers, some customers report longer wait times for non-emergencies.
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- Key Features: Specialises in home emergency cover for plumbing, drainage, heating, electrics, and appliance repairs. Offers various tiered plans.
- Average Price: Plans start from around £8-£10 for basic cover, increasing for comprehensive options.
- Pros: Flexible plans, quick response times for emergencies, access to a large network of approved engineers.
- Cons: Monthly costs can add up, some exclusions apply to policies, only covers emergencies rather than routine maintenance for basic plans.
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- Key Features: Provides access to a network of independent, local plumbers and heating engineers across the UK. Often allows filtering by service type and location.
- Average Price: Varies by engineer, typically per hour or fixed quote for specific jobs.
- Pros: Supports local businesses, potentially more competitive pricing, direct communication with the engineer.
- Cons: Requires individual vetting of each professional, less centralised customer support, quality can vary.
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Trusted Traders (Which? Trusted Traders)
- Key Features: Endorsed by Which?, a consumer champion. Provides a list of rigorously assessed and monitored local traders.
- Average Price: Varies based on service and trader.
- Pros: High level of vetting and quality control, reviews are trustworthy, clear complaint resolution process.
- Cons: Fewer traders listed compared to general directories, potentially higher prices due to quality assurance.
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- Key Features: Online directory of vetted tradespeople, including plumbers, heating engineers, and drain specialists. Features customer reviews and ratings.
- Average Price: Dependent on the individual tradesperson and job.
- Pros: Extensive database, transparency with customer reviews, tradespeople are vetted (though vetting depth can vary).
- Cons: Vetting process is not as stringent as Which? Trusted Traders, occasional reports of inconsistent quality.
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- Key Features: Allows users to post a job and receive quotes from local tradespeople. Covers a wide range of home improvement and repair services.
- Average Price: Project-based quotes.
- Pros: Competitive quotes from multiple providers, easy to compare options, ability to review past work and feedback.
- Cons: Requires users to actively manage the quoting process, quality can vary based on individual tradesperson.
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- Key Features: Similar to MyBuilder, connecting homeowners with local tradespeople for various jobs. Tradespeople pay to quote for jobs.
- Average Price: Project-based quotes.
- Pros: Access to a broad network of tradespeople, competitive bidding, customer reviews available.
- Cons: Tradespeople pay for leads, which might influence pricing; users need to vet individual contractors.
Heatplumbdrain.co.uk Review & First Look
Heatplumbdrain.co.uk positions itself as a comprehensive solution for heating, plumbing, and drainage emergencies and regular maintenance across Kent and surrounding areas. Upon initial inspection, the website presents a clean, modern interface with readily accessible contact information, including a prominent 24/7 support line. The immediate call to action to “Book an Engineer” or “Get a quote” is clear, streamlining the user journey for urgent needs. The services offered are neatly categorised into heating, plumbing, and drainage, each with a brief description of their capabilities. This structured approach helps users quickly identify if their specific needs are met.
Website Design and User Experience
The design of Heatplumbdrain.co.uk is generally intuitive. The navigation menu is straightforward, allowing easy access to key sections such as “About Us,” “Blog,” “Compliance,” and “Contact Us.” The mobile responsiveness is adequate, ensuring that users can access information seamlessly across different devices. However, the presence of duplicate menu items and repeated phone numbers across the page can sometimes lead to a cluttered feel. A more streamlined visual presentation could enhance the professional aesthetic.
Transparency and Credibility Signals
The website includes dedicated sections for “Terms and Conditions,” “Privacy Policy,” “Carbon Reduction Plan,” and “Modern Slavery Statement.” These are crucial documents for establishing trust and demonstrating adherence to legal and ethical standards in the UK. The presence of a physical address (Innovation Centre, Medway, Maidstone Road ME5 9FD) and a direct email address ([email protected]) further reinforces legitimacy. While a Trustpilot link is provided, embedding the actual Trustpilot score and a few recent reviews directly on the homepage would significantly boost immediate credibility, as users often look for social proof without having to navigate away from the site.
Heatplumbdrain.co.uk Pros & Cons
When evaluating any service provider, it’s essential to weigh its strengths against areas where it could improve. Heatplumbdrain.co.uk demonstrates several commendable aspects while also having some minor drawbacks that could be addressed.
Advantages of Heatplumbdrain.co.uk
The company offers several compelling benefits that make it an attractive option for homeowners and businesses in its service area. Anthonygold.co.uk Review
- 24/7 Emergency Service: This is a significant advantage, providing peace of mind that help is available around the clock for urgent issues like burst pipes, boiler breakdowns, or blocked drains. This continuous availability is crucial for minimising damage and disruption. According to data from the Association of British Insurers (ABI), emergency home repairs account for over 60% of all claims, highlighting the demand for such services.
- Comprehensive Service Range: From boiler installations and repairs to general plumbing and advanced drainage solutions, the breadth of services means customers can rely on a single provider for multiple home maintenance needs. This integrated approach can save time and effort compared to dealing with multiple specialist companies.
- Transparent Pricing Structure: The clear display of subscription plans (Basic, Classic, Premium) with specific inclusions and monthly costs, alongside a one-off service option, helps customers understand potential expenses upfront. The promise of “Fair & Ethical Pricing” with a “no obligation quote, with a free call out, before any work commences” is a strong commitment to avoiding hidden costs. This transparency is a key factor for 85% of UK consumers when choosing a service provider, as indicated by a 2023 consumer behaviour report by PwC.
- Qualified and Professional Engineers: The website emphasises that their engineers are “highly-trained across every service area,” which is vital for ensuring effective and safe repairs. Having employed, locally based engineers (rather than sub-contractors) often implies a higher degree of quality control and accountability.
- Commitment to Compliance: The inclusion of documents like the Carbon Reduction Plan and Modern Slavery Statement indicates a commitment to broader ethical and environmental responsibilities, which is increasingly important for modern consumers.
Areas for Improvement
While strong in many areas, Heatplumbdrain.co.uk could enhance its offering by addressing a few points.
- Generic Testimonials: The “What our clients say” section features general statements about satisfaction and trust. While positive, these lack specific details, names, or photographic evidence that would make them more compelling and verifiable. Real, detailed case studies or video testimonials could significantly boost credibility. A recent survey by BrightLocal found that 79% of consumers trust online reviews as much as personal recommendations, making detailed testimonials crucial.
- Lack of Prominent Accreditations: For services involving gas and electricity, specific industry accreditations (e.g., Gas Safe Register for gas engineers, NICEIC for electricians if they handle significant electrical work beyond basic home electrics as listed in the Premium plan) are paramount. While their engineers are “highly-trained,” prominently displaying these logos and registration numbers would immediately reassure potential customers of their compliance and expertise. The Gas Safe Register alone accounts for over 120,000 registered engineers in the UK, and consumers actively look for this certification.
- Website Link Consistency: Some links on the homepage, particularly those related to the subscription plans (“Click here for more info” and “Purchase”), redirect to
testproject7073.live-website.cominstead of heatplumbdrain.co.uk. This can appear unprofessional and might raise concerns about the site’s completion or security, even if it’s just a development oversight. Ensuring all internal links point to the correct domain is essential for a seamless user experience and strong SEO. - Limited Geographical Reach Information: While it mentions serving “Kent,” a more detailed map or list of specific towns and postcodes covered would be beneficial for users outside of Kent who might stumble upon the site. This could help manage customer expectations and reduce unnecessary enquiries.
Heatplumbdrain.co.uk Pricing
Understanding the cost of services is often the first thing potential customers look for, and Heatplumbdrain.co.uk provides a fairly transparent breakdown of its pricing, primarily through its subscription plans and a one-off service option. This tiered approach caters to different levels of need and budget.
Subscription Plans Overview
Heatplumbdrain.co.uk offers three main monthly subscription plans, designed to provide ongoing cover and annual servicing:
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Basic Plan:
- Price: £19.99 /month
- Inclusions: Annual Boiler Service, Annual Gas Certificate, Boiler and controls.
- Target Audience: Ideal for those primarily concerned with boiler health and gas safety compliance. This plan addresses fundamental heating needs and ensures legal requirements for gas appliances are met.
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Classic Plan: Dell.co.uk Review
- Price: £24.99 /month
- Inclusions: Annual Boiler Service, Annual Gas Certificate, Boiler and controls, Central Heating.
- Target Audience: A step up from the Basic plan, this is suitable for homeowners who want broader coverage for their entire central heating system, not just the boiler. This is particularly useful as central heating issues can often be complex and costly.
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Premium Plan:
- Price: £29.99 /month
- Inclusions: Annual Boiler Service, Annual Gas Certificate, Boiler and controls, Central Heating, Plumbing, Drains, Home Electrics.
- Target Audience: This is the most comprehensive plan, offering extensive coverage across multiple key home systems. It’s designed for maximum peace of mind, covering almost all major emergency and maintenance needs, including general plumbing issues, drain blockages, and basic home electrical faults. This plan offers a holistic solution, reducing the need for multiple service contracts.
One-Off Service
For those who prefer not to commit to a monthly subscription, Heatplumbdrain.co.uk also offers a one-off service option:
- One-off Service:
- Price: £99.99 /month (This seems to be a misprint on the website, likely intended as a one-off fee, not a monthly fee for a one-off service based on its placement with the subscription plans. It states ‘One-off’ but has ‘/month’ after the price which is confusing.)
- Inclusions: Annual Boiler Service, Annual Gas Certificate, Boiler and controls, Central Heating, Plumbing, Drains, Home Electrics.
- Target Audience: This is for customers who need a specific service or annual check without recurring monthly payments. It provides similar comprehensive coverage to the Premium plan for a single instance. Clarification on whether this is a one-off fee or an anomaly in the text is crucial for potential customers. Given the context of a “one-off” service, it’s highly probable the “/month” is an error.
Payment Terms and Guarantees
The website mentions “no obligation quote, with a free call out, before any work commences.” This is a significant positive as it allows customers to understand the full cost before committing to any repair or service. They also state, “We deliver quality work to all our customers and offer full guarantee of our workmanship and parts for your peace of mind.” While the duration of this guarantee isn’t specified on the homepage, the assurance itself is valuable. Typically, guarantees on parts and labour for such services can range from 12 months to several years, depending on the type of work.
How to Book Heatplumbdrain.co.uk Services
Booking a service with Heatplumbdrain.co.uk appears to be a straightforward process, offering both online and traditional phone options to accommodate different customer preferences. This flexibility is a good user-centric approach.
Online Booking Process
The primary call to action on the website is to “Book an Engineer” or “Get a quote,” which suggests an online booking system. Willowbrook.co.uk Review
- Navigate to Booking Section: Users can click on the “Book Engineer” button prominently displayed on the homepage or in the navigation menu.
- Select Service/Subscription: The website presents the option to choose between the various subscription plans (Basic, Classic, Premium) or the one-off service. Each plan has a “Purchase” button.
- Provide Details: Although the actual booking portal isn’t fully detailed on the homepage, typical online booking systems would require customers to:
- Enter their contact information (name, address, phone number, email).
- Describe the issue or service required (e.g., “boiler not firing,” “blocked sink,” “annual boiler service”).
- Suggest preferred dates and times for the engineer visit.
- Potentially confirm their agreement to terms and conditions.
- Confirmation: After submitting the request, users would typically receive an email or SMS confirmation of their booking, possibly with an estimated time of arrival or a follow-up call from the Heat Plumb Drain team.
Phone Booking Process
For immediate needs or for those who prefer speaking directly to someone, a phone number is clearly advertised.
- Call the Emergency Number: The website prominently displays “24/7 Support 08000 232 507.” This number can be used for both emergency call-outs and general enquiries or bookings.
- Describe Your Needs: A customer service representative will likely guide the caller through the process, asking for details about the problem, location, and urgency.
- Schedule Appointment: The representative will then schedule an engineer visit based on availability and the nature of the issue.
- Receive Confirmation: Confirmation details, including expected arrival times and potential costs, would typically be provided over the phone or via email/SMS after the call.
Important Booking Considerations
- Emergency vs. Scheduled: The website clearly distinguishes its 24/7 emergency service from general inquiries, ensuring that urgent cases are prioritised.
- Free Call Out & Quote: Heatplumbdrain.co.uk states it offers a “no obligation quote, with a free call out, before any work commences.” This is a significant advantage, as customers can get an assessment of the problem and the cost without incurring initial charges, which is a common concern in the service industry. A 2022 survey by Citizens Advice revealed that 15% of complaints about tradespeople related to unexpected charges.
- Account Management: The presence of a “My Account” section suggests that registered users can manage their bookings, view service history, and possibly update their subscription details, although the functionality isn’t detailed on the homepage.
Compliance and Ethical Considerations at Heatplumbdrain.co.uk
In the modern business landscape, especially for service providers dealing with essential home functions, adherence to compliance standards and ethical practices is paramount. Heatplumbdrain.co.uk makes an effort to demonstrate its commitment in these areas, which is a positive sign for potential customers.
Regulatory Compliance
The website includes dedicated sections for key compliance documents, indicating an awareness of and commitment to legal and ethical operational standards in the UK.
- Terms and Conditions: This document outlines the legal agreement between Heat Plumb Drain and its customers, covering service scope, payment terms, liabilities, and dispute resolution. It’s a fundamental requirement for any commercial website.
- Privacy Policy: Essential for GDPR compliance in the UK, this document details how the company collects, uses, stores, and protects customer personal data. A robust privacy policy is crucial for building customer trust in the digital age.
- Compliance Page: This general page acts as a hub for the company’s commitment to various regulations and internal policies. While its content isn’t detailed on the homepage, its existence indicates a structured approach to compliance.
Ethical Statements and Practices
Beyond basic regulatory compliance, Heatplumbdrain.co.uk also highlights its commitment to broader ethical and societal responsibilities.
- Carbon Reduction Plan: The inclusion of a Carbon Reduction Plan demonstrates the company’s awareness of its environmental impact and its efforts to mitigate it. This aligns with increasing consumer and governmental focus on sustainability. As per the UK’s Net Zero Strategy, businesses are encouraged to actively contribute to emissions reduction, and displaying such a plan shows proactive engagement.
- Modern Slavery Statement: This is a crucial document for businesses operating in the UK under the Modern Slavery Act 2015, particularly for those with a turnover exceeding £36 million. Even if Heat Plumb Drain’s turnover doesn’t meet this threshold, voluntarily publishing such a statement reflects a strong ethical stance against forced labour and human trafficking within their supply chains and operations. This goes beyond mere compliance and signals a deeper commitment to human rights.
- Fair & Ethical Pricing: The company explicitly states, “We provide a no obligation quote, with a free call out, before any work commences so you don’t have any nasty surprises.” This commitment to transparent and upfront pricing is a core ethical practice, preventing exploitation and building customer trust. It aligns with consumer protection principles that advocate for clear communication of costs.
- Professional Engineers: The emphasis on “Professional Engineers” who are “highly-trained” and “trusted partners” implies a commitment to competence and integrity in service delivery. Ethical service provision relies heavily on the professionalism and skill of the workforce.
Areas for Enhanced Trust and Ethical Proof
While the listed documents are a good starting point, Heatplumbdrain.co.uk could further solidify its ethical standing by: Sperrytopsider.co.uk Review
- Accreditation Details: As mentioned previously, clear display of Gas Safe Register, OFTEC, or other relevant trade accreditations would directly link their “professional engineers” claim to verifiable industry standards. This isn’t just about competence; it’s about ethical operation within regulated sectors.
- Customer Feedback Transparency: While general testimonials exist, integration with a live review platform like Trustpilot (showing scores and recent reviews directly on the site) offers continuous, unbiased ethical proof of customer satisfaction and service quality. Over 90% of consumers check reviews before making a purchase decision for services.
- Complaint Resolution Process: While “Terms and Conditions” would cover this, a more accessible and clearly signposted complaints procedure (e.g., a dedicated “How to Complain” section) enhances transparency and shows commitment to customer satisfaction even when things go wrong.
By proactively addressing these areas, Heatplumbdrain.co.uk can further strengthen its position as a trustworthy and ethically responsible service provider in the competitive home services market.
Heatplumbdrain.co.uk vs. Competitors
In the competitive landscape of home services in the UK, Heatplumbdrain.co.uk faces a range of competitors, from large national providers to local independent tradespeople. Understanding how Heatplumbdrain.co.uk stacks up against these rivals helps in assessing its unique selling propositions and potential market position.
Comparison with National Providers (e.g., British Gas, HomeServe)
- Reach and Scale: National providers like British Gas and HomeServe boast extensive national coverage, with engineers available across most of the UK. Heatplumbdrain.co.uk currently focuses its services primarily on Kent, which is a significant geographical limitation compared to these giants.
- Brand Recognition: British Gas, being a household name for decades, has a massive brand recognition and inherent trust built over time. HomeServe has also established itself as a leader in home emergency cover. Heatplumbdrain.co.uk, as a more localised provider, has to work harder to build brand awareness and trust from scratch, relying on online presence and local reputation.
- Service Portfolio: While Heatplumbdrain.co.uk offers comprehensive heating, plumbing, and drainage, national providers often have even broader offerings, including electrical, appliance repair, and sometimes even smart home installations. However, this breadth can sometimes lead to less specialised focus on core services.
- Pricing Models: All these providers offer subscription-based cover plans. National providers’ plans can sometimes be more expensive due to their overheads, but they often come with established customer service infrastructures and extensive engineer networks. Heatplumbdrain.co.uk’s pricing appears competitive for its service scope, starting at £19.99/month.
- Customer Service Infrastructure: Large national companies typically have extensive call centres and digital support systems. While Heatplumbdrain.co.uk offers 24/7 phone support, the depth of their customer service infrastructure compared to a national giant is likely smaller.
Comparison with Online Directories (e.g., Checkatrade, MyBuilder)
- Direct Employment vs. Marketplace: Heatplumbdrain.co.uk employs its own “locally based engineers,” which means they have direct control over training, quality, and engineer conduct. Platforms like Checkatrade and MyBuilder are marketplaces where independent tradespeople list their services. While these platforms offer vetting, the ultimate responsibility for the quality of work often rests with the individual tradesperson, not the platform itself.
- Vetting and Quality Control: Marketplaces rely on reviews and initial checks. Heatplumbdrain.co.uk can implement consistent internal training and quality control measures across all its employed engineers, theoretically leading to a more consistent service experience.
- Convenience for Customers: Online directories allow customers to compare multiple quotes, which can be beneficial for getting competitive pricing. Heatplumbdrain.co.uk offers fixed pricing through its plans, simplifying the decision-making process for some.
- Transparency: Both models offer transparency through reviews. However, Heatplumbdrain.co.uk’s direct employment model can provide more assurance regarding accountability, as complaints are directed to a single company entity rather than an individual tradesperson.
Comparison with Local Independent Tradespeople
- Availability: Local independent plumbers or heating engineers might offer highly personalised service and flexibility. However, their availability, especially for emergencies, can be limited if they operate as sole traders or small teams. Heatplumbdrain.co.uk’s 24/7 service with a team of engineers provides a more robust emergency response capability.
- Specialisation: Some independent tradespeople might specialise highly in a niche (e.g., boiler repairs only). Heatplumbdrain.co.uk offers a broader range of services within heating, plumbing, and drainage.
- Pricing: Independent tradespeople can sometimes offer lower prices due to lower overheads, but this varies widely. They may or may not offer long-term service contracts or comprehensive annual plans like Heatplumbdrain.co.uk.
- Trust and Reputation: Trust with independent tradespeople often comes from word-of-mouth referrals. Heatplumbdrain.co.uk attempts to build trust through its website’s compliance documents and statements.
Heatplumbdrain.co.uk’s Niche
Heatplumbdrain.co.uk appears to carve out a niche as a mid-sized, regionally focused provider that combines the reliability of a coordinated team (similar to national players) with a potentially more personalised or cost-effective approach than the absolute giants. Its 24/7 emergency service and structured subscription plans are key differentiators, especially within its Kent service area. To truly compete, it must excel in service quality, consistently positive customer experiences, and transparently display all relevant accreditations.
Frequently Asked Questions
What services does Heatplumbdrain.co.uk offer?
Heatplumbdrain.co.uk offers a comprehensive range of heating, plumbing, and drainage services, including boiler installations and repairs, central heating maintenance, general plumbing solutions, and all types of drainage issues like unblocking, repairs, and installations. Advancevauxhall.co.uk Review
Is Heatplumbdrain.co.uk available 24/7?
Yes, Heatplumbdrain.co.uk advertises 24/7, 365-day emergency heating, plumbing, and drainage services across Kent.
How can I book an engineer from Heatplumbdrain.co.uk?
You can book an engineer from Heatplumbdrain.co.uk either by calling their 24/7 support number (08000 232 507) or by using the “Book Engineer” or “Get a quote” options available on their website to schedule a service online.
What are the pricing options for Heatplumbdrain.co.uk services?
Heatplumbdrain.co.uk offers three monthly subscription plans: Basic (£19.99/month), Classic (£24.99/month), and Premium (£29.99/month). They also have a confusingly priced “One-off” service at £99.99/month (likely intended as a one-off fee, not monthly).
Does Heatplumbdrain.co.uk offer a free call-out?
Yes, Heatplumbdrain.co.uk states they provide a “no obligation quote, with a free call out, before any work commences.”
Do Heatplumbdrain.co.uk engineers perform gas safety inspections?
Yes, Heatplumbdrain.co.uk engineers can carry out gas safety inspections for boilers, arrange yearly returns for landlord inspections, and issue Landlord Gas Safety Records. Cardpop.co.uk Review
Are Heatplumbdrain.co.uk engineers qualified?
Yes, the website claims their engineers are “highly-trained across every service area” and are “professional engineers.”
Where is Heatplumbdrain.co.uk based?
Heatplumbdrain.co.uk’s listed address is Innovation Centre, Medway, Maidstone Road ME5 9FD. They primarily serve Kent.
Does Heatplumbdrain.co.uk provide a guarantee on their work?
Yes, Heatplumbdrain.co.uk states they “offer full guarantee of our workmanship and parts for your peace of mind.” The duration of this guarantee is not specified on the homepage.
What is the Heatplumbdrain.co.uk Basic subscription plan?
The Basic plan costs £19.99/month and includes an Annual Boiler Service, Annual Gas Certificate, and coverage for Boiler and controls.
What is included in the Heatplumbdrain.co.uk Premium subscription plan?
The Premium plan costs £29.99/month and includes Annual Boiler Service, Annual Gas Certificate, Boiler and controls, Central Heating, Plumbing, Drains, and Home Electrics coverage. Foresiterecruitment.co.uk Review
Can I get a quote online from Heatplumbdrain.co.uk?
Yes, the website features a “Get a quote” button, suggesting an online process for obtaining a service quote.
Does Heatplumbdrain.co.uk address home electrics?
Yes, the Premium and One-off service plans explicitly include “Home Electrics” coverage.
How quickly can a plumber from Heatplumbdrain.co.uk arrive for an emergency?
While the website states 24/7 availability and quick response, minor delays can be common during busy periods like winter due to high demand for emergency services.
Can I put boiling water down a frozen pipe according to Heatplumbdrain.co.uk?
No, Heatplumbdrain.co.uk strongly advises against putting boiling water down a frozen pipe, recommending warm water instead to avoid cracking the pipe and causing leakages.
Does Heatplumbdrain.co.uk have a Modern Slavery Statement?
Yes, Heatplumbdrain.co.uk has a dedicated link to their Modern Slavery Statement on their website, indicating their commitment to ethical labour practices. Bespokelawservices.co.uk Review
Does Heatplumbdrain.co.uk have a Carbon Reduction Plan?
Yes, Heatplumbdrain.co.uk provides a link to their Carbon Reduction Plan, demonstrating their efforts towards environmental responsibility.
What is the Heatplumbdrain.co.uk email address for sales?
The sales email address listed on their website is [email protected].
How does Heatplumbdrain.co.uk ensure fair pricing?
Heatplumbdrain.co.uk states they provide a no-obligation quote with a free call-out before any work commences and review their process consistently for a fair pricing system.
Does Heatplumbdrain.co.uk have customer reviews visible on their homepage?
The website has a “What our clients say” section with general testimonials and a Trustpilot link, but does not directly embed specific review scores or detailed customer feedback on the homepage itself.
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