Grind.co.uk Review

Based on checking the website Grind.co.uk, the platform primarily focuses on selling coffee and related accessories, including coffee pods, beans, ground coffee, and coffee machines. While the site presents a slick, modern interface with a clear emphasis on sustainability and quality coffee, certain aspects of its product offerings raise considerations for the ethical consumer. The site features various product bundles, subscription services, and even a “Flavoured Pod Bundle Not-so-guilty pleasures, available in every flavour including Baileys.” This specific offering includes an ingredient (Baileys) that is alcohol-based. Although it’s for flavouring and not meant to be intoxicating, the presence of alcohol derivatives in any food or drink product is generally impermissible, making this product unsuitable for those adhering to strict dietary guidelines.

Overall Review Summary:

• Website Focus: Coffee products (pods, beans, ground), coffee machines, and accessories.
• User Interface: Clean, modern, easy to navigate.
• Sustainability Claims: Strong emphasis on home-compostable pods, B Corp certification, and the “Better Coffee Foundation®” for ocean plastic recovery.
• Product Variety: Offers a wide range, from single products to bundles and subscriptions.
• Ethical Consideration (Key Concern): Inclusion of “Baileys” flavour in a coffee pod bundle, which contains alcohol and is therefore impermissible for consumption.
• Pricing & Offers: Visible discounts and subscription savings, such as “50% off your first coffee delivery.”
• Customer Support: Clearly visible FAQs, contact email ([email protected]), and social media links.
• Physical Presence: Lists numerous café locations in London.

The presence of the Baileys-flavoured pods immediately flags Grind.co.uk as a platform with products that are not entirely permissible. While the majority of their offerings—coffee beans, unflavoured pods, machines, and accessories—appear fine, this specific inclusion necessitates caution for those seeking to adhere to ethical principles. It’s crucial for consumers to meticulously review product ingredients before purchase, especially when a brand offers a wide range of items, some of which might contain elements that are not permissible. The website does a commendable job in terms of transparency regarding their sustainability efforts and product details, but this one aspect stands out.

Here are some ethically sound alternatives that focus on non-edible, permissible products often used in homes or offices, ensuring you stay clear of any problematic ingredients:

Best Alternatives List:

1. Fellow Stagg EKG Electric Kettle
   • Key Features: Precise temperature control (to the degree), sleek minimalist design, hold temperature function, 0.9L capacity, pour-over spout for optimal control.
   • Average Price: £160-£190
   • Pros: Exceptional build quality, aesthetic appeal, highly accurate temperature for perfect brewing, excellent for pour-over coffee or tea.
   • Cons: Higher price point, relatively small capacity.
2. Aeropress Go Portable Coffee Maker
   • Key Features: Compact and lightweight, brews espresso-style coffee, drip coffee, and cold brew, quick cleanup, includes mug and accessories.
   • Average Price: £30-£40
   • Pros: Incredibly versatile, perfect for travel or small spaces, durable, produces rich, smooth coffee without bitterness.
   • Cons: Manual brewing process, plastic construction might not appeal to all.
3. Hario V60 Pour Over Starter Kit
   • Key Features: Includes ceramic V60 dripper, server, paper filters, and a measuring scoop, iconic conical design for optimal extraction.
   • Average Price: £35-£50
   • Pros: Excellent for highlighting coffee nuances, visually appealing, simple to use once mastered, durable ceramic.
   • Cons: Requires precise technique for best results, paper filters are a recurring cost.
4. OXO Good Grips Coffee Grinder
   • Key Features: Conical burr grinder, 15 grind settings plus micro-settings, one-touch start timer, stainless steel construction.
   • Average Price: £90-£110
   • Pros: Produces consistent grind for various brewing methods, easy to clean, user-friendly interface.
   • Cons: Can be a bit noisy, hopper capacity is average.
5. Chemex Classic Series Pour-Over Glass Coffeemaker
   • Key Features: Elegant, hourglass-shaped carafe made from non-porous borosilicate glass, unique bonded filter for clean coffee.
   • Average Price: £40-£60 (6-cup)
   • Pros: Brews exceptionally clean, sediment-free coffee, doubles as an attractive serving carafe, durable glass.
   • Cons: Requires specific Chemex filters (which are thicker and more expensive), susceptible to breakage if dropped.
6. Barista & Co. Brew It Stick Coffee Infuser
   • Key Features: Simple immersion brewing tool, ideal for single servings, made from food-grade stainless steel.
   • Average Price: £10-£15
   • Pros: Extremely portable, easy to use and clean, great for quick, fresh coffee without complex equipment.
   • Cons: Only for single servings, results can vary based on grind and steep time.
7. KeepCup Brew Reusable Coffee Cup
   • Key Features: Made from durable tempered glass with a cork band, various sizes available, splashproof lid.
   • Average Price: £20-£28
   • Pros: Environmentally friendly, feels good to drink from, stylish design, easy to clean.
   • Cons: Glass can be fragile, lid not completely leakproof for vigorous shaking.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Grind.co.uk Review & First Look

Grind.co.uk presents itself as a contemporary coffee brand with a strong London heritage, aiming to bring “Better Coffee, Made by London®” into homes and workplaces. Upon first glance, the website is slick, well-designed, and highly navigable, reflecting a modern brand aesthetic. The homepage immediately highlights key selling points such as “Grind On Repeat” subscription services, promising savings of up to 38% on coffee and matcha deliveries. This convenience-driven approach is a clear marketing strategy, appealing to busy individuals who appreciate consistent access to their preferred caffeine fix. The site is structured logically, with clear categories for “Grind at Home,” “Grind at Work,” “Shop All,” and distinct sections for coffee, gifting, and machinery.

One of the most prominent features is the emphasis on sustainability. Grind proudly showcases its “home-compostable pods” and its B Corp certification, signalling a commitment to environmental responsibility. They also mention the “Better Coffee Foundation®,” a charity dedicated to rescuing ocean plastic, with a tracker showing “kg of ocean-bound plastic recovered so far in 2025.” This is a powerful message that resonates with environmentally conscious consumers. However, an immediate area of concern for ethically-minded consumers is the explicit mention of a “Flavoured Pod Bundle Not-so-guilty pleasures, available in every flavour including Baileys.” While Baileys is often seen as a flavouring, its alcoholic origin makes it unsuitable for consumption. This raises questions about the brand’s overall ethical stance for a broad audience. The site also includes a strong social media presence, with links to Instagram, X-Twitter, Facebook, TikTok, and Spotify, indicating a brand that is actively engaged with its community and embraces modern digital marketing channels.

Initial Impressions of the Grind.co.uk User Experience

The user experience on Grind.co.uk is, for the most part, seamless. The site loads quickly, and the design is intuitive, making it easy for visitors to find what they’re looking for. Product images are high-quality, and descriptions are concise yet informative. The navigation bar is clear, and the search function works effectively. For example, clicking on “Shop All” immediately takes you to a comprehensive collection of their products, categorized further for ease of browsing. The presence of customer reviews directly on the homepage, sourced from Trustpilot, adds a layer of social proof, with average ratings of 5 stars from numerous users. This suggests a generally positive customer sentiment towards their products and service.

Grind.co.uk’s Commitment to Sustainability

Grind.co.uk places a significant emphasis on its environmental initiatives. Their claim of “home-compostable coffee pods” is a crucial selling point, addressing a major environmental concern associated with traditional coffee capsules. The B Corp certification is a globally recognized standard for social and environmental performance, accountability, and transparency. This certification, along with their “Better Coffee Foundation®” initiative, demonstrates a structured approach to sustainability. The website states, “We’re rescuing pods’ and pods’ worth of plastic from the ocean,” showcasing a tangible commitment beyond mere rhetoric. This level of detail in their sustainability efforts is commendable and provides a compelling reason for consumers to consider their products, provided the individual products align with one’s personal ethical guidelines.

Grind.co.uk Pricing and Subscription Models

Grind.co.uk offers a variety of pricing structures, catering to different consumer needs, primarily through one-off purchases and subscription models. The subscription service is heavily promoted as a way to save money and ensure a consistent supply of coffee, with savings of “up to 38%” mentioned. For instance, a “30 pod starter pack” is advertised at £10.46, down from £14.25, when you subscribe, along with a free tin and free shipping on your first order. This pricing strategy is clearly designed to incentivise long-term customer relationships.

For those preferring not to subscribe, individual product pricing is also clearly laid out. For example, “100 Nespresso® Compatible Coffee Pods” start from £43.95, and “1kg Bag of Grind Bean & Ground Coffee” is available from £29.95. The site also offers tiered discounts for bundles, such as “The Bigger the Bundle… The bigger the discount,” encouraging larger purchases. This flexible pricing structure makes Grind.co.uk accessible to a range of budgets, from those looking for a quick trial to those committed to regular deliveries.

Subscription Benefits and Cost Savings

The core appeal of Grind’s subscription model lies in its convenience and cost-effectiveness. Subscribers receive “free shipping on all subscription orders,” which is a significant saving, especially for regular deliveries. The advertised “50% off your first coffee delivery” with code REFILL is a strong introductory offer, aiming to get new customers onboard. The website explicitly compares their subscription costs for pods (£10.46 per month for 30 home-compostable pods, free tin, 50% off first order) against competitors like Nespresso® (non-compostable aluminium pods at £16.50 per month for 30). This comparison highlights Grind’s value proposition not just in terms of price, but also environmental impact. The ability to “skip, pause, or cancel anytime” adds a layer of flexibility, reducing commitment anxiety for potential subscribers.

One-Off Purchase Options and Bundles

Beyond subscriptions, Grind.co.uk provides a robust selection of one-off purchase options. These include various quantities of coffee pods (e.g., 60 pods from £27.95), different blends of whole bean and ground coffee, and a range of accessories and machines. The bundling strategy is particularly interesting, offering “The Bigger the Bundle… The bigger the discount.” For instance, their “New Grind x Clueless Ultimate Bundle” is marketed with a saving of £4. This encourages customers to explore a wider range of products and increases the average order value. The option to purchase individual items or build a bundle provides versatility for consumers who might not want a recurring delivery but still wish to try Grind’s products.

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Grind.co.uk Features and Product Range

Grind.co.uk boasts an extensive product range, primarily revolving around coffee, but also extending to matcha, coffee machines, and various accessories. Their core offering includes:

• Coffee Pods: Certified home-compostable and Nespresso® compatible. Available in various blends, including “Flavoured Coffee Pods” which, as noted, include “Baileys” flavour, posing an ethical concern.
• Bean & Ground Coffee: Speciality coffee available as whole beans or pre-ground for ease of use.
• Iced Coffee Cans: Ready-to-drink options inspired by their café favourites.
• Coffee Machines: Including their “New Grind Two Machine” (Nespresso® compatible pod machine) and integrations like the “Grind x Sage Barista Touch™ Impress.”
• Accessories: Ranging from reusable tins to cold brew bottles and other coffee-related gear.
• Matcha: Available for subscription and as a standalone tin of matcha powder.

The website also details other features such as their “Grind Rewards” programme, where customers earn points for purchases to redeem for free coffee vouchers, and “GrindPro,” their commercial coffee programme for businesses. This diverse portfolio caters to a wide spectrum of coffee drinkers, from casual consumers to dedicated aficionados and even businesses.

Coffee Pods and Environmental Claims

The “home-compostable coffee pods” are a cornerstone of Grind’s brand identity. This is a significant improvement over traditional aluminium or plastic pods, which contribute massively to landfill waste. Grind claims their pods are “certified home-compostable,” which suggests they break down effectively in a typical home composting environment, rather than requiring industrial facilities. This commitment aligns with a growing consumer demand for sustainable packaging. However, the presence of the “Baileys” flavoured pods within this line is a notable ethical red flag, as alcohol-derived products are generally impermissible. While the environmental benefit of the pod itself is clear, the ingredient choice for certain flavours undermines the overall ethical integrity for some consumers.

Machines, Accessories, and Beyond Coffee

Beyond the consumable coffee products, Grind.co.uk offers a comprehensive selection of hardware to enhance the coffee-making experience at home. Their “Grind Two Machine” is specifically designed to work with their Nespresso® compatible pods, providing a seamless ecosystem for their customers. The collaboration with Sage for the “Grind x Sage Barista Touch™ Impress” machine further elevates their offering, targeting serious home baristas looking for professional-grade equipment. These machines and accessories, such as the cold brew bottle and various tins, serve to solidify Grind as a holistic coffee brand, not just a supplier of beans or pods. The inclusion of matcha also shows a willingness to diversify beyond traditional coffee, catering to broader tastes.

Grind.co.uk Pros & Cons

When evaluating Grind.co.uk, several positive aspects stand out, particularly concerning user experience and environmental efforts. However, there are also notable drawbacks, especially concerning product ingredients and the scope of information available on the website.

Pros:

• Exceptional User Experience: The website is well-designed, intuitive, and visually appealing, making navigation and product discovery straightforward.
• Strong Sustainability Focus: Clear commitment to home-compostable pods, B Corp certification, and the “Better Coffee Foundation®” for ocean plastic recovery. These initiatives are well-communicated.
• Variety of Products: Offers a wide range of coffee types (beans, ground, pods, iced coffee), matcha, and related accessories and machines.
• Convenient Subscription Service: The “Grind On Repeat” model offers significant savings and free shipping, with flexible pause/skip/cancel options.
• Transparent Pricing: Clear pricing for both one-off purchases and subscriptions, with comparisons to competitors.
• Positive Customer Reviews: Trustpilot reviews featured on the homepage indicate high customer satisfaction with product quality and delivery.
• Physical Presence: The listing of numerous London café locations adds credibility and a tangible connection to the brand.
• Discounts and Promotions: Regular offers like “50% off your first coffee delivery” and various bundles encourage new and returning customers.

Cons:

• Impermissible Product Inclusion: The “Flavoured Pod Bundle” explicitly lists “Baileys” flavour, which contains alcohol and is therefore impermissible for consumption, posing a significant ethical concern for a segment of the market.
• Lack of Detailed Ingredient Information: While general product types are listed, a comprehensive ingredient list for all flavoured products or specific dietary information beyond “home-compostable” is not immediately apparent for each product. This makes it challenging for consumers to verify the permissibility of all items.
• Limited Warranty Information on Site: While a link for “Grind Pod Machine Warranty” and “The Grind x Sage Barista Touch™ Impress Warranty” exists, detailed terms are not directly displayed on the page, requiring external navigation or further clicks.
• No Live Chat Support: While an email address is provided, the absence of a live chat feature could hinder immediate customer service queries.

Grind.co.uk Alternatives

Given the ethical concerns regarding the Baileys-flavoured pods on Grind.co.uk, it’s prudent for consumers to explore alternative platforms that strictly adhere to permissible ingredients and ethical practices in their product offerings. While Grind offers non-problematic coffee products, the presence of impermissible items necessitates a thorough check. Here are alternatives focusing on ethical consumption, specifically for non-edible coffee-making tools and accessories: Stovesupermarket.co.uk Review

• Brewing Equipment Retailers (e.g., Coffee Hit, Rave Coffee)
  • Focus: Specialise in selling a wide range of brewing equipment, from grinders and espresso machines to pour-over kits and accessories. These retailers typically focus on the tools, not the coffee itself, ensuring the products are non-edible.
  • Pros: Extensive selection of reputable brands (Hario, Fellow, Baratza, Sage), competitive pricing, expert advice.
  • Cons: You’ll need to source your coffee separately.
• Sustainable Homeware Stores (e.g., Ethical Superstore, Peace With The Wild)
  • Focus: Offer a broader range of sustainable products for the home, including eco-friendly coffee accessories, reusable cups, and cleaning supplies.
  • Pros: Curated selection of environmentally friendly products, alignment with broader ethical values, often support fair trade.
  • Cons: Coffee-specific product range might be smaller compared to dedicated coffee equipment stores.
• Direct-to-Consumer Coffee Roasters (e.g., Pact Coffee, Extract Coffee Roasters – but check their accessory range)
  • Focus: While primarily selling coffee, many ethical roasters also offer their own branded non-edible accessories like mugs, scales, and manual grinders, ensuring they adhere to high ethical standards in sourcing and production. Always verify specific ingredients if coffee is purchased.
  • Pros: Direct relationship with a brand that controls sourcing, often B Corp certified themselves, high-quality accessory offerings.
  • Cons: Main focus is coffee, so accessory range might be limited compared to dedicated equipment retailers.

When seeking alternatives, prioritise platforms that clearly state their commitment to ethical sourcing and ingredient transparency. For non-edible items like coffee machines, grinders, or reusable cups, the primary concern shifts to manufacturing practices and materials used, ensuring they are safe and sustainable. Always verify product descriptions thoroughly to avoid any impermissible elements.

How to Manage Grind.co.uk Subscriptions and Orders

Grind.co.uk emphasises flexibility for its subscribers, allowing customers to manage their coffee deliveries with ease. The website states, “Skip, pause, or cancel anytime,” which is a significant convenience feature for modern subscription services. This empowers customers to adjust their orders based on consumption patterns or travel plans, preventing excess coffee accumulation. While the direct navigation link to “My Account” is present (my.grind.co.uk), specific step-by-step instructions for managing subscriptions are typically found within the FAQ or Help sections.

For general order management, the website provides information on delivery and refunds through a dedicated “Delivery & Refunds” page. This covers expected shipping times, costs (free shipping on subscriptions or orders over £25), and the process for returns or issues. The contact email, [email protected], is prominently displayed for all enquiries, providing a direct channel for customer support regarding orders, subscriptions, or any other concerns.

Cancelling Your Grind.co.uk Subscription

The website explicitly states that you can “skip, pause, or cancel anytime.” To cancel a Grind.co.uk subscription, customers would typically:

1. Log in to their account: Access the “My Account” section on the Grind.co.uk website.
2. Navigate to Subscriptions: Look for a “Manage Subscription,” “My Subscriptions,” or similar section within their account dashboard.
3. Find the relevant subscription: Select the active coffee or matcha subscription they wish to cancel.
4. Initiate cancellation: Follow the prompts to either pause, skip the next delivery, or cancel the subscription entirely. There is generally a confirmation step to ensure the user intends to cancel.

It’s advisable to check the “Rewards Terms” and “Terms & Conditions” linked in the footer for any specific clauses regarding cancellation, though the “cancel anytime” promise suggests a straightforward process. For any difficulties, contacting [email protected] would be the next step.

Modifying Delivery Schedules and Order Details

Beyond cancellation, Grind.co.uk’s flexible subscription model allows for various modifications. Customers can usually:

• Skip a delivery: If they have too much coffee, they can push back their next delivery date.
• Change delivery frequency: Adjust how often their coffee is delivered (e.g., from every 2 weeks to every 4 weeks).
• Update product selection: Change the blend, grind size, or type of coffee/matcha in their next order.
• Update shipping address or payment details: Essential for maintaining continuous service.

These options are typically managed within the customer’s “My Account” section, providing full control over their recurring orders. The aim is to make the subscription as adaptable as possible to the customer’s needs, reducing reasons for cancellation due to inflexibility.

Grind.co.uk Warranty Information

Grind.co.uk provides information regarding warranties for their coffee machines, acknowledging the importance of after-sales support for such investments. The website lists specific links for “Grind Pod Machine Warranty” and “The Grind x Sage Barista Touch™ Impress Warranty” in its footer. This indicates that different warranty terms may apply depending on the machine. For instance, the Sage machine, being a collaboration, likely adheres to Sage’s standard warranty policies, while Grind’s own branded pod machine would have its specific terms. It’s crucial for customers to review these detailed warranty documents before purchase to understand coverage, duration, and the process for making a claim. Misterfragrance.co.uk Review

Grind Pod Machine Warranty Details

For the “Grind Pod Machine,” the warranty terms are likely outlined on a dedicated page accessible via the link “Grind Pod Machine Warranty” (https://grind.co.uk/pages/grind-one-machine-warranty). Typically, machine warranties cover manufacturing defects and faults that arise under normal use within a specified period (e.g., 1 or 2 years from the date of purchase). They usually do not cover damage caused by misuse, accidental damage, or wear and tear. Customers should expect to retain proof of purchase to validate their warranty claim. The exact terms, including repair or replacement policies, would be detailed on the specific warranty page.

Sage Barista Touch™ Impress Warranty

The “Grind x Sage Barista Touch™ Impress Warranty” link points to Sage Appliances’ official support page (https://www.sageappliances.com/uk/en/support/sage-guarantee.html). This suggests that the warranty for this specific co-branded machine is primarily managed by Sage, a reputable appliance manufacturer. Sage typically offers a standard warranty period (often 2 years for their espresso machines in the UK), covering parts and labour for defects. Customers would likely need to register their product with Sage or provide proof of purchase to avail of the warranty service. For high-value items like coffee machines, understanding these warranty details is paramount for buyer confidence.

Grind.co.uk Leadership and Corporate Information

While the Grind.co.uk website provides ample detail about its products, sustainability efforts, and cafe locations, direct information about its CEO or specific leadership team members is not prominently displayed on the homepage or in the “About Us” section. The “About Us” page focuses more on the brand’s mission (“changing the way we drink coffee for the better”) and its London origins, rather than individual profiles of its executive leadership. This is a common practice for many consumer brands that prefer to focus on the brand identity rather than individual personalities.

However, the website does mention the “Better Coffee Foundation®,” which implies a structured corporate entity behind the brand. The B Corp certification also necessitates a level of transparency regarding corporate governance, although this information might be available through external B Corp directories rather than directly on Grind’s consumer-facing website. For those interested in the corporate structure or leadership, professional networking sites or business registries (like Companies House in the UK) would be more likely sources of information.

Corporate Structure and Ethos

Grind.co.uk’s ethos is clearly articulated through its focus on quality coffee, convenience through subscriptions, and strong commitment to sustainability. Their B Corp certification, mentioned prominently on the website, signifies that the company meets rigorous standards of social and environmental performance, accountability, and transparency. This means Grind is legally required to consider the impact of their decisions on their workers, customers, suppliers, community, and the environment. This commitment extends beyond profit, suggesting a purpose-driven corporate structure.

The “Better Coffee Foundation®,” described as a charity set up in 2023 to combat ocean plastic pollution from the coffee industry, further underscores their corporate social responsibility. This initiative demonstrates a proactive approach to addressing environmental challenges associated with their business sector. While specific leadership names aren’t front and centre, the collective corporate actions and certifications paint a picture of a company striving for ethical and sustainable operations within the coffee industry.

Connecting with Grind.co.uk: General Enquiries

For general enquiries, the most direct point of contact provided by Grind.co.uk is the email address [email protected]. This email is consistently displayed across various sections of the website, including the footer and the “Help” section, indicating it as the primary channel for customer communication. For press-related enquiries, a separate email, [email protected], is listed, suggesting a structured approach to public relations. This clear separation of contact points helps ensure that customer queries are routed efficiently and handled by the appropriate team. While an immediate live chat option isn’t available, the clear email channels provide a reliable method for communication, with an expectation of a professional and timely response.

FAQ

What is Grind.co.uk?

Grind.co.uk is a UK-based coffee company that sells a variety of coffee products, including home-compostable pods, whole beans, ground coffee, iced coffee cans, and coffee machines, along with related accessories. They also operate physical cafés in London. Vortexair.co.uk Review

Is Grind.co.uk reputable?

Yes, Grind.co.uk appears reputable based on its professional website, B Corp certification, active social media presence, numerous physical café locations, and positive customer reviews on platforms like Trustpilot, indicating good product quality and service.

Does Grind.co.uk offer home-compostable pods?

Yes, Grind.co.uk strongly promotes its coffee pods as “certified home-compostable” and Nespresso® compatible, highlighting their commitment to environmental sustainability.

Are Grind.co.uk pods compatible with Nespresso machines?

Yes, Grind.co.uk explicitly states that their coffee pods are “Nespresso® compatible,” meaning they can be used in most original Nespresso® machines.

What kind of coffee does Grind.co.uk sell?

Grind.co.uk sells whole bean coffee, ground coffee, and coffee pods in various blends, alongside iced coffee cans and matcha powder.

Does Grind.co.uk have a subscription service?

Yes, Grind.co.uk offers a subscription service called “Grind On Repeat” which provides regular coffee deliveries, discounts of up to 38%, and free shipping.

Can I cancel my Grind.co.uk subscription easily?

Yes, the website states that you can “skip, pause, or cancel anytime” within your account settings, offering flexibility for subscribers.

Where are Grind.co.uk cafés located?

Grind.co.uk has numerous café and coffee shop locations across London, including Shoreditch, London Bridge, Greenwich, and Liverpool Street, among others.

Does Grind.co.uk offer discounts for new customers?

Yes, Grind.co.uk frequently offers introductory discounts, such as “50% off your first coffee delivery” for new subscribers, using specific discount codes like REFILL.

What is the “Better Coffee Foundation®”?

The “Better Coffee Foundation®” is a charity established by Grind in 2023, committed to recovering ocean-bound plastic from the global coffee industry, with a tracker showing the amount of plastic recovered.

Is Grind.co.uk a B Corp?

Yes, Grind.co.uk is officially a B Corp, meaning it meets rigorous standards of verified social and environmental performance, accountability, and transparency. Connexin.co.uk Review

What is GrindPro?

GrindPro is Grind’s commercial coffee programme designed for modern businesses, offering coffee solutions for workplaces.

How can I contact Grind.co.uk customer service?

You can contact Grind.co.uk customer service for all enquiries via their email address: [email protected].

Does Grind.co.uk sell coffee machines?

Yes, Grind.co.uk sells its own “Grind Two Machine” (a Nespresso® compatible pod machine) and also collaborates with Sage for the “Grind x Sage Barista Touch™ Impress” coffee machine.

What are the delivery options for Grind.co.uk?

Grind.co.uk offers free shipping on all subscription orders and for one-off orders over £25. Standard delivery times are usually detailed in their delivery policy.

Are there any impermissible products on Grind.co.uk?

Yes, the “Flavoured Pod Bundle” explicitly lists “Baileys” flavour, which contains alcohol and is therefore impermissible for consumption for certain ethical dietary standards.

Does Grind.co.uk have a loyalty program?

Yes, Grind.co.uk has a “Grind Rewards” program where customers earn points for purchases (both online and in-store) which can be redeemed for free coffee vouchers.

Can I personalise items on Grind.co.uk?

Yes, the website indicates that you can personalise your purchase by adding a custom message to your Grind tin, though this may add extra shipping time.

Where can I find Grind.co.uk warranty information for machines?

Warranty information for coffee machines is available via links in the website’s footer, specifically “Grind Pod Machine Warranty” and “The Grind x Sage Barista Touch™ Impress Warranty.”

Does Grind.co.uk offer international shipping?

The website indicates “Unavailable in your country” messages for certain items in the cart, suggesting that while some items might be restricted, there might be some form of international shipping or region-specific availability for others. It is best to check during checkout.

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