Garveys.co.uk Review

Based on checking the website, Garveys.co.uk appears to be a legitimate IT services provider based in the North East of England, offering a range of services from IT support and laptop repair to web design and cloud hosting. Their homepage provides a good overview of their offerings, customer testimonials, and contact information. While the site covers the essentials, a deeper dive reveals areas where they could enhance transparency and user experience to align with best practices for trusted online services.

Overall Review Summary:

• Website Professionalism: Good
• Services Clarity: Good
• Pricing Transparency: Moderate (hosting plans detailed, other services require quote)
• Customer Support Accessibility: Good (phone, email, ticket system, physical address)
• Security Information: Mentioned, but could be more detailed
• Terms & Conditions/Privacy Policy: Present, but could be more prominent
• Reputation & Trust Signals: Good (testimonials, established contact details)

Garveys.co.uk presents itself as a comprehensive IT solutions provider. They highlight over 15 years of experience, a wide array of services including data recovery, cyber security, and server maintenance, alongside web hosting and design. The inclusion of testimonials and a physical office address builds initial trust. However, for a service provider, especially one handling sensitive data, detailed information regarding data handling, security protocols, and specific service level agreements (SLAs) is crucial and not immediately apparent on the homepage. While they mention a “100% Uptime Guarantee” for mirrored dedicated servers, the full scope of this guarantee and its terms are not directly linked. In the world of digital services, absolute transparency is key for users to make informed decisions.

Here are some best alternatives for various IT services, focusing on ethical, non-edible, and universally beneficial solutions available in the UK:

• NordVPN: A leading VPN service known for strong encryption, a no-logs policy, and a vast server network. Essential for secure online browsing and data protection. Offers various subscription plans.
• Backblaze: Cloud backup service offering unlimited backup for computers. Known for its ease of use, strong encryption, and competitive pricing for both personal and business use.
• Malwarebytes: Premium anti-malware software providing real-time protection against viruses, ransomware, and spyware. Praised for its effectiveness and user-friendly interface. Available as a one-time purchase or subscription.
• Cloudflare: A global network providing CDN, DDoS mitigation, and internet security services. Offers free and paid plans, significantly improving website performance and security.
• Microsoft 365 Business Basic: Cloud-based suite including Exchange email, OneDrive, Teams, and SharePoint. Ideal for businesses needing reliable communication and collaboration tools. Subscription-based.
• Namecheap: A popular domain registrar and web hosting company. Known for affordable domain names, shared hosting, and privacy protection. Offers various pricing tiers.
• DigitalOcean: A cloud infrastructure provider offering virtual private servers (droplets), managed databases, and app platform services. Favoured by developers for its simplicity and scalability. Pricing is usage-based.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Garveys.co.uk Review & First Look

When you land on Garveys.co.uk, the immediate impression is that of a professional IT service provider targeting businesses and individuals in the North East of England. They prominently display their contact number and social media links, creating a sense of accessibility from the get-go. The clean, modern design helps convey competence, which is crucial for any tech-focused business. However, a “first look” is often about quick answers, and while services are listed, some deeper specifics require more digging.

Initial Impressions and User Experience

The website’s layout is intuitive, guiding visitors through their various service offerings. The top navigation bar clearly outlines “SERVICES,” “Approach,” and “TESTIMONIALS,” allowing for straightforward navigation. The use of clear, concise language helps in understanding what Garveys IT provides. The “Contact Us For A Free Quote” call to action is strategically placed throughout the homepage, encouraging engagement.

• Positive: The immediate visibility of contact information (phone number, social media icons) suggests an open and reachable business.
• Positive: Testimonials from existing clients add a layer of credibility, providing social proof that they deliver on their promises.
• Area for Improvement: While the design is clean, the overall content density on the homepage might overwhelm new visitors looking for very specific details without clicking through. A more segmented approach, perhaps with interactive elements, could enhance this.

Understanding the Service Scope

Garveys.co.uk outlines a broad spectrum of IT services, which is commendable. They cover everything from granular tasks like “Laptop Repair / Desktop Repair” to complex “Network Design” and “Cyber Security” solutions. This broad scope indicates they aim to be a one-stop-shop for IT needs, which can be appealing to clients who prefer to consolidate their service providers.

• Core Offerings:
  • IT Support & Computer Repair (PC, Desktop, Laptop, Screen Repair)
  • Data Recovery and Backup Plans
  • Virus and Spyware Removal
  • Network Design and Implementation
  • Cloud Services (Hosting, Email, Backups)
  • Web Design (Responsive Design)
  • Cyber Security
  • Cloud Telephone Systems
  • Server Maintenance
• Web Hosting Services: They also specifically highlight web hosting, including domain registration (.com, .net, .org, .gov), shared hosting, and dedicated server solutions with a “100% Uptime Guarantee.” This is a significant addition, suggesting they cater to businesses looking to establish or maintain an online presence.

Garveys.co.uk Features

Garveys.co.uk boasts a range of features designed to cater to diverse IT needs, from individual users facing computer issues to businesses requiring robust infrastructure and security. Their approach seems to be built on providing comprehensive, managed solutions, allowing clients to focus on their core operations.

Key Service Features Detailed

Their service descriptions offer a glimpse into the depth of their offerings. For instance, their data recovery plans are highlighted as crucial for business continuity, emphasising the quick recovery post-disaster. Similarly, their cyber security section underscores the importance of staying updated against “more frequent and more serious” attacks. Njhcleaningservices.co.uk Review

• Repair Services: Offers on-site repair, collection, and assessment with fixed quotes. This flexibility is a huge plus, catering to different client preferences and urgencies.
• Data Protection: Focuses on current data recovery plans and backup solutions, crucial for business resilience. They mention using “Continuous Data Protection© technology” for secure backups, which is a strong technical indicator.
• Security Measures: Beyond virus removal, they advise on firewalls and other protection methods, suggesting a proactive approach to security. Their cyber security statement, “We do it all,” implies a comprehensive service.
• Network & Cloud Solutions: Expert network design with 15+ years of experience, and a “multitude of cloud services” for data, emails, and critical information. This shows they are keeping pace with modern IT infrastructure needs.
• Web Services: Not just design, but responsive design, ensuring websites look optimal across devices. Their hosting features include “Preconfigured Setups or Full Control,” catering to both novices and experienced users.

Unique Selling Propositions

While many IT companies offer similar services, Garveys.co.uk tries to differentiate itself through specific guarantees and approaches. Their “100% Uptime Guarantee on mirrored Dedicated Servers” is a strong claim for web hosting, indicating a commitment to reliability. Furthermore, their focus on personalised support, with dedicated account managers for premium packages, aims to foster stronger client relationships.

• Dedicated Support: For higher-tier packages, clients can contact their “account manager direct.” This personal touch can be a significant advantage over generic support lines.
• Money Back Guarantee: A “30 Day Money Back Guarantee on selected services” allows clients to try their services risk-free. This demonstrates confidence in their offerings and reduces user apprehension.
• Free Hosting Offer: “30 Days of Free Hosting” is a fantastic incentive for potential web hosting clients to test their services before committing. This trial period is a strong trust-building mechanism.

Garveys.co.uk Pros & Cons

Analysing any service involves weighing its strengths against its weaknesses. Garveys.co.uk, like any business, has areas where it excels and others where it could improve. This balance helps potential clients make informed decisions.

Advantages of Using Garveys.co.uk

The website highlights several compelling reasons why a client might choose Garveys.co.uk. Their comprehensive service offering is a significant draw, especially for small to medium-sized businesses that prefer a single vendor for all their IT needs.

• Comprehensive Service Offering: From basic laptop repair to complex cloud solutions and cyber security, they cover a vast array of IT services. This means clients don’t need to juggle multiple providers.
• Localised Support: Being based in the North East of England, they offer on-site support and collection/delivery services, which is invaluable for local businesses and individuals.
• Strong Testimonials: The presence of positive testimonials from named businesses and individuals adds considerable credibility and trust. Phrases like “professional, efficient & extremely knowledgeable” and “First class service” resonate well.
• Transparent Pricing for Hosting: While not all services have upfront pricing, their web hosting plans are clearly detailed with monthly costs, visits, storage, and bandwidth, which is a good sign of transparency.
• Guarantees and Trials: The “100% Uptime Guarantee” for dedicated servers, the “30 Day Money Back Guarantee,” and the “30 Days of Free Hosting” offer significant reassurance and reduce financial risk for new customers.
• 24/7 Support: Availability of a 24/7 ticket system for email support indicates a commitment to prompt customer assistance.

Potential Drawbacks and Areas for Improvement

Despite the strengths, there are aspects where Garveys.co.uk could enhance their offering or presentation to foster even greater trust and clarity.

• Limited Immediate Pricing Transparency for Non-Hosting Services: While hosting prices are clear, for other significant services like laptop repair, data recovery, or network design, users need to “Contact Us For A Free Quote.” While standard for custom IT solutions, providing estimated ranges or typical project costs could set expectations.
• Lack of Detailed Service Level Agreements (SLAs): While uptime is guaranteed for dedicated servers, detailed SLAs for other services (e.g., response times for IT support, resolution times for repairs) are not readily available on the homepage. This information is crucial for business clients.
• Generalised Security Information: While they mention “Cyber Security” and “Security solutions built in,” more specific details about their security protocols, certifications (e.g., ISO 27001), or compliance with regulations like GDPR would bolster confidence, especially for data-sensitive services.
• Website Navigation for Specifics: While the main services are listed, finding detailed specifications for each service often redirects to a general contact form or about page, rather than a dedicated service page with more granular information. For example, clicking “Click Here” under “Uptime Guarantee” leads to the contact page, not a page detailing the guarantee’s terms.
• Social Media Engagement: The mention of “social media” being “in the pipeline” and the self-deprecating joke about phone manners suggest that their online presence and direct communication channels, beyond basic contact, might be less developed than larger competitors. While charming, it might deter some professional clients looking for highly polished digital engagement.

Garveys.co.uk Alternatives

When seeking IT services, it’s always wise to explore various options to ensure the best fit for your specific needs, budget, and ethical considerations. The market is vast, and many providers offer specialised or broader services that might align better with your requirements. Camtyre.co.uk Review

Reputable IT Service Providers in the UK

The UK market is competitive, offering a wealth of IT support, cloud services, and web solutions. Here are some highly regarded alternatives that provide comprehensive and ethical IT services, often with detailed service level agreements and robust security frameworks.

• KCOM: A well-established telecommunications and IT service provider in the UK. KCOM offers a wide range of services including connectivity, cloud solutions, cyber security, and managed IT services for businesses. They are known for their strong infrastructure and enterprise-level support, making them a solid choice for larger organisations or those with complex needs.
  • Key Features: Managed network services, cloud and data centre solutions, unified communications, cyber security, business broadband.
  • Pros: Highly reliable infrastructure, comprehensive enterprise solutions, strong customer support for business clients.
  • Cons: Primarily targets larger businesses, services might be over-specced or costly for small businesses.
• Exponential-e: A prominent UK-based managed services provider specialising in cloud, connectivity, and IT solutions. Exponential-e offers a secure and high-performance network, with a focus on delivering integrated solutions that are tailored to client needs. They are known for their commitment to innovation and security.
  • Key Features: Cloud hosting, cyber security services, managed networks, unified communications, professional services.
  • Pros: Advanced security focus, robust and scalable cloud solutions, strong network infrastructure, excellent for businesses seeking integrated IT.
  • Cons: Can be premium priced, more geared towards medium to large enterprises.
• UKFast: A leading independent cloud, dedicated servers, and colocation provider in the UK. UKFast focuses on delivering high-performance, secure, and scalable infrastructure solutions, complemented by extensive managed services and cyber security expertise.
  • Key Features: Cloud hosting, dedicated servers, colocation, managed hosting, cyber security, disaster recovery.
  • Pros: UK-based data centres, strong focus on performance and security, excellent technical support, very flexible and scalable.
  • Cons: More infrastructure-focused, may require additional partners for broader IT support.
• Fasthosts: A well-known UK web hosting provider offering a comprehensive range of services including domain names, shared hosting, WordPress hosting, VPS, dedicated servers, and cloud solutions. They cater to a broad audience from individuals to small and medium businesses.
  • Key Features: Domain registration, shared hosting, WordPress hosting, VPS, dedicated servers, email hosting, website builder.
  • Pros: Affordable pricing, user-friendly control panel, strong customer support, wide range of hosting options suitable for various needs.
  • Cons: Some advanced features might require higher-tier plans, occasional reports of performance fluctuations on shared hosting.
• TSO Host: Another popular UK web hosting provider that offers a balance of affordability and robust features, including shared hosting, WordPress hosting, VPS, and dedicated servers. They are known for their reliable service and customer support.
  • Key Features: Shared hosting, WordPress hosting, VPS, dedicated servers, domain names, SSL certificates.
  • Pros: Competitive pricing, good uptime performance, UK-based support, strong focus on security with free SSL.
  • Cons: User interface can be less intuitive for beginners, some reports of slower support response times during peak hours.
• SiteGround: Although not exclusively UK-based, SiteGround is a globally renowned web hosting provider with data centres worldwide, including one in the UK. They are highly recommended for their performance, security, and exceptional customer support, especially for WordPress and WooCommerce sites.
  • Key Features: Managed WordPress hosting, WooCommerce hosting, cloud hosting, daily backups, free CDN and SSL, proactive security.
  • Pros: Excellent speed and uptime, top-tier customer support, strong security features, developer-friendly tools.
  • Cons: Higher renewal prices compared to initial promotional offers, slightly more expensive than some budget hosts.
• Freshdesk: While not an IT service provider directly, Freshdesk is a leading cloud-based customer support software that facilitates efficient IT service management. For businesses looking to manage their internal IT support requests or client IT issues, a robust ticketing system like Freshdesk is indispensable. It promotes organised, transparent, and prompt issue resolution.
  • Key Features: Ticketing system, multi-channel support, automation, knowledge base, reporting and analytics, self-service portals.
  • Pros: Highly scalable, user-friendly interface, comprehensive features for IT support, excellent for internal IT departments or external service providers.
  • Cons: Pricing can increase with features and agents, requires initial setup and configuration.

How to Cancel Garveys.co.uk Subscription

Cancelling a subscription, whether it’s for web hosting, managed IT services, or ongoing support, requires clarity and a straightforward process. Based on the Garveys.co.uk website, the process for cancellation isn’t explicitly detailed on the homepage, which is a common oversight for many service providers. However, general best practices for cancelling such services usually involve direct communication.

Navigating the Cancellation Process

Since there’s no dedicated “Cancel Subscription” page or self-service portal directly linked from the homepage, the most probable method would involve contacting Garveys.co.uk directly. This often means reaching out to their customer support team or dedicated account manager.

• Primary Contact Method:
  • Phone: Their prominently displayed phone number (01642 68 88 87) is likely the quickest way to initiate a cancellation request or inquire about the process.
  • Email/Ticket System: The website mentions a “24/7 E-Mail Support” via a ticket system. Submitting a formal request through this system (https://www.garveys.co.uk/helpdesk/) would create a verifiable record of your cancellation request.
• Information to Prepare: Before contacting them, ensure you have your account details ready, including:
  • Your account number or client ID.
  • The specific service(s) you wish to cancel.
  • The reason for cancellation (optional, but can sometimes streamline the process).
  • Date of original purchase or subscription start.

Key Considerations for Cancellation

When cancelling any service, especially one involving hosting or data, it’s vital to consider data migration and contract terms. This ensures a smooth transition and avoids unexpected charges.

• Contractual Obligations: Always review the terms and conditions or service agreement you signed when you initially subscribed. This document should outline the notice period required for cancellation (e.g., 30 days, 60 days) and any early termination fees if you are within a contract period.
• Data Backup and Migration: If you are cancelling web hosting or cloud services, ensure you have a complete backup of all your data (website files, databases, emails) before initiating the cancellation. Discuss data migration options with Garveys.co.uk if you need assistance transferring your data to a new provider. Services are typically terminated shortly after the cancellation effective date, and data may not be recoverable afterwards.
• Billing Cycles: Understand your billing cycle. Cancelling mid-cycle might not always result in a pro-rata refund, depending on their terms. Aim to cancel before the next billing period begins if you wish to avoid being charged for another cycle.

How to Cancel Garveys.co.uk Free Trial

Garveys.co.uk offers a compelling “30 Days of Free Hosting” as an incentive for new clients. While this is a great way to try before you buy, it’s crucial to know how to cancel if the service doesn’t meet your expectations to avoid automatic conversion to a paid subscription. Guitardecals.co.uk Review

Free Trial Cancellation Process

Similar to subscription cancellations, the process for ending a free trial without incurring charges will likely involve direct communication, as no specific “cancel free trial” button is visible.

• Proactive Communication: The best approach is to contact Garveys.co.uk customer support before your 30-day free trial period expires. This ensures your intention to discontinue is registered and processed in time.
  • Contact Channels: Use the same channels as for subscription cancellations:
    • Phone: (01642) 68 88 87
    • Helpdesk Ticket: https://www.garveys.co.uk/helpdesk/
• Confirmation: Always request a confirmation of your cancellation. This could be an email confirmation from their support team or a reference number for your support ticket. This documentation is vital in case of any billing discrepancies later.

Avoiding Unwanted Charges

The primary goal of cancelling a free trial is to prevent it from automatically converting into a paid subscription. Attention to detail and timing are paramount here.

• Monitor Your Trial End Date: Keep a clear note of when your 30-day free hosting period is due to end. Set a reminder a few days in advance to initiate the cancellation process.
• Read the Trial Terms: Although not explicitly detailed on the homepage, there will be terms associated with the “30 Days of Free Hosting.” These terms will clarify whether credit card details are required upfront and how the conversion to a paid plan is handled. Usually, if payment details are provided, the trial automatically rolls into a paid service unless cancelled.
• Data Retention: Be aware that once the free trial ends and you choose not to convert, any data, websites, or configurations you set up during the trial period will likely be deleted. Ensure you back up anything you might want to retain before the trial period concludes.

Garveys.co.uk Pricing

Understanding the cost structure of IT services is fundamental for any client, whether an individual seeking a laptop repair or a business needing comprehensive managed IT solutions. Garveys.co.uk provides a mix of explicit pricing for some services and a quote-based approach for others.

Web Hosting Plans and Domain Registration

Garveys.co.uk is commendably transparent with its web hosting and domain registration pricing, which is a significant advantage for users looking to set up an online presence.

• Domain Registration (Annual Pricing):
  • .com: £18.99/yr
  • .net: £18.99/yr
  • .org: £18.99/yr
  • .gov: £18.99/yr (Note: .gov domains typically have strict eligibility requirements and are not generally available for public purchase at this price. This might indicate internal use or highly specific client eligibility).
• Web Hosting Plans (Monthly Pricing):
  • Shared Hosting: £4.99/month
    • 25,000 visits per month
    • 1 Site
    • 50GB Storage
    • 256GB Bandwidth/mo
    • 24/7 Support
    • Unlimited Email Addresses
  • Pro Plan: £14.99/month
    • Identical specifications to Shared Hosting: 25,000 visits/month, 1 Site, 50GB Storage, 256GB Bandwidth/mo, 24/7 Support, Unlimited Email Addresses.
    • Observation: The pricing for the ‘Pro Plan’ appears identical in listed specifications to the ‘Shared Hosting’ plan, suggesting a potential oversight in the displayed details or a different tier of service quality/priority not explicitly stated. This warrants clarification from Garveys.co.uk.
  • Private Hosting: £49.99/month
    • Identical specifications to Shared Hosting: 25,000 visits/month, 1 Site, 50GB Storage, 256GB Bandwidth/mo, 24/7 Support, Unlimited Email Addresses.
    • Observation: Similar to the Pro Plan, the listed specifications for ‘Private Hosting’ are identical to ‘Shared Hosting’. This implies that the higher price likely reflects dedicated resources, greater security, or enhanced performance that isn’t conveyed by the listed metrics.

Quote-Based Services

For a significant portion of their core IT services, Garveys.co.uk operates on a quote-based model. This is standard practice for services that require a tailored approach due to varying complexities, scale, and client-specific requirements. Kohlerhi.co.uk Review

• Services Requiring a Quote:
  • Laptop/Desktop Repair
  • Data Recovery and Backup Plans
  • Virus and Spyware Removal
  • Network Design
  • Cloud Services (beyond basic hosting)
  • Web Design
  • Cyber Security (comprehensive solutions)
  • Cloud Telephone Systems
  • Server Maintenance
• Why Quote-Based?: These services often involve initial assessments, custom configurations, hardware/software costs, and ongoing management, making a fixed, advertised price impractical. Requesting a quote allows Garveys.co.uk to understand the client’s exact needs and provide an accurate, tailored proposal.
• Recommendation: When seeking quotes for these services, be prepared to provide as much detail as possible about your current setup, challenges, and desired outcomes to ensure the most accurate estimation.

Garveys.co.uk vs. Competitors

In the dynamic landscape of IT services, providers often differentiate themselves through specialisation, pricing models, customer support, or service breadth. Comparing Garveys.co.uk to its competitors helps in understanding its unique positioning in the market, particularly within the UK.

Comparing Service Models and Specialisations

Garveys.co.uk positions itself as a broad-spectrum IT service provider, handling everything from individual computer repairs to comprehensive business IT infrastructure. This generalist approach contrasts with competitors who might specialise in niche areas.

• Garveys.co.uk: Offers a wide array of services including hardware repair, data recovery, network design, cyber security, and web hosting. Their strength lies in providing a single point of contact for diverse IT needs, particularly appealing to SMEs or individuals in the North East seeking local support.
• Specialised Repair Shops (e.g., local PC World Tech Support, independent repair shops): Often excel in quick, efficient hardware repairs and software troubleshooting. Their focus is narrower, potentially leading to faster turnaround times for specific issues, but they typically don’t offer managed IT services or web hosting. Garveys.co.uk bridges this by offering both.
• Dedicated Web Hosting Providers (e.g., Fasthosts, TSO Host, SiteGround): These companies live and breathe web hosting. They often provide more advanced features, specialised optimisation for platforms like WordPress, a wider range of hosting types (e.g., reseller hosting, enterprise cloud), and potentially more competitive pricing for high-volume or niche hosting needs. Garveys.co.uk offers hosting but may not have the same depth of features as a pure-play host.
• Enterprise IT Solutions Providers (e.g., KCOM, Exponential-e, UKFast): These firms often target larger corporations, offering highly customised, complex IT infrastructure, managed services, and rigorous SLAs. They might have more certifications (e.g., ISO 27001), redundant data centres, and dedicated compliance teams. While Garveys.co.uk offers “enterprise” solutions, its scale and documentation visible on the homepage don’t immediately suggest the same level of enterprise-grade specialisation.

Pricing and Support Comparison

Pricing and support models are crucial differentiators. Garveys.co.uk’s mix of fixed hosting prices and quote-based services is typical, but how it compares on value and responsiveness is key.

• Pricing:
  • Garveys.co.uk: Web hosting prices appear competitive, especially the shared hosting at £4.99/month. However, the identical specifications for shared, pro, and private hosting, despite different prices, suggest potential hidden value or features not clearly articulated, which competitive providers often clarify. For other services, the quote-based model means direct comparison is difficult without engaging them.
  • Competitors: Dedicated hosting providers often have very transparent, tiered pricing, allowing users to compare features side-by-side. Larger IT service firms might operate on retainer models or complex project pricing, often higher due to the scale and complexity of services provided.
• Support:
  • Garveys.co.uk: Offers 24/7 email support via a ticket system and direct phone contact during business hours. The mention of dedicated account managers for premium packages is a strong positive. The self-deprecating comment about “terrible phone manner” could be a charming quirk or a genuine concern for some clients expecting utmost professionalism.
  • Competitors: Leading hosting providers like SiteGround are famed for their near-instant live chat and expert support. Larger IT firms often have dedicated support teams, emergency hotlines, and strict SLA-backed response times. Local repair shops offer walk-in support, which can be highly convenient.

In essence, Garveys.co.uk serves a valuable niche as a comprehensive, local IT partner for small to medium-sized needs, offering convenience and a personal touch. For highly specialised, large-scale, or hyper-optimised requirements, a dedicated specialist competitor might be more suitable.

FAQ

What services does Garveys.co.uk offer?

Garveys.co.uk offers a wide range of IT services including laptop/desktop repair, data recovery, virus removal, network design, cloud services, web design, cyber security, cloud telephone systems, and server maintenance. They also provide web hosting and domain registration. Fairwaste.co.uk Review

Is Garveys.co.uk a legitimate company?

Yes, based on the information on their website, Garveys.co.uk appears to be a legitimate IT services provider operating in the North East of England, with listed contact details, a physical office address, and customer testimonials.

Where is Garveys.co.uk based?

Garveys.co.uk is based in The Neighbourhood Centre, Ragworth, TS19-0FB, serving Middlesbrough, Stockton, Durham, Sunderland, Newcastle & Throughout The North East of England.

How can I contact Garveys.co.uk for support?

You can contact Garveys.co.uk by phone at 01642 68 88 87 during business hours (M-F: 8am – 6pm, S-S: On Call) or through their 24/7 ticket system via their helpdesk at https://www.garveys.co.uk/helpdesk/.

Does Garveys.co.uk offer web hosting services?

Yes, Garveys.co.uk offers web hosting services including shared hosting, “Pro Plan,” and “Private Hosting,” along with domain registration for .com, .net, .org, and .gov domains.

What are the prices for web hosting on Garveys.co.uk?

Shared Hosting is £4.99/month, the Pro Plan is £14.99/month, and Private Hosting is £49.99/month. Domain registration for .com, .net, .org, and .gov is £18.99/yr. Hcnlaw.co.uk Review

Do they offer a money-back guarantee?

Yes, Garveys.co.uk offers a “30 Day Money Back Guarantee on selected services,” allowing you to try them risk-free.

Is there a free trial for Garveys.co.uk services?

Yes, they offer “30 Days of Free Hosting” for new customers to try their web hosting services before committing.

How do I cancel my Garveys.co.uk subscription or free trial?

To cancel, you should contact Garveys.co.uk directly via phone or by submitting a ticket through their 24/7 helpdesk. Ensure you do this before your trial ends or according to your service agreement’s notice period for subscriptions.

Does Garveys.co.uk provide data recovery services?

Yes, they offer data recovery and backup plan services, stating they can help get you back up and running quickly after a data disaster.

What kind of cyber security services does Garveys.co.uk provide?

Garveys.co.uk provides cyber security services, including virus and spyware removal, and advice on firewalls and other protection methods to safeguard businesses from cyber attacks. Orno.co.uk Review

Do they offer on-site IT support?

Yes, for laptop and desktop repairs, Garveys.co.uk states they are “able to come to site and repair the device or receive or collect the equipment.”

What is the “100% Uptime Guarantee” mentioned on their site?

Garveys.co.uk claims a “100% Uptime Guarantee on mirrored Dedicated Servers,” which suggests a high level of reliability for their dedicated hosting solutions.

Can Garveys.co.uk help with network setup for businesses?

Yes, they offer network design services, stating they can “design and implement your network leaving you to manage your business.”

Do they support cloud telephone systems?

Yes, Garveys.co.uk offers a range of services for business telephony needs, including fully managed cloud-based solutions and configured in-house systems.

Are there testimonials from Garveys.co.uk clients?

Yes, the homepage features testimonials from clients like Joanne Carr from Bonds Foundry, Phillip Peacock, Theresa Reeves from tailoranddrapes.com, and Paula Houghton, praising their professionalism and service. Parksurgery.co.uk Review

What payment methods does Garveys.co.uk accept?

The website does not explicitly list accepted payment methods. It’s best to inquire directly when obtaining a quote or signing up for a service.

How quickly can Garveys.co.uk resolve IT issues?

While specific resolution times are not published, their commitment to “24/7 support” via a ticket system and prompt response for critical issues implies a focus on timely resolution. For repairs, they offer assessment and then a fixed quote.

Does Garveys.co.uk offer services for both individuals and businesses?

Yes, their range of services, from laptop repair to server maintenance and cloud solutions, caters to both individual users and businesses of various sizes.

What is the experience level of Garveys.co.uk staff?

Garveys.co.uk states they have “over 15 years experience” in network design, implying a highly experienced team handling their IT services.

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