Fixitlocally.co.uk Review 1 by Partners

Fixitlocally.co.uk Review

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Based on looking at the website, Fixitlocally.co.uk presents itself as a local repair service provider for domestic and commercial needs across Warwickshire and surrounding areas. While the site does highlight their range of services and customer testimonials, there are some significant omissions in crucial areas that raise questions about its overall transparency and trustworthiness for consumers. A lack of clear pricing information, detailed terms and conditions, and a robust privacy policy are notable concerns that would typically be expected from a well-established and reputable service provider.

Overall Review Summary:

  • Service Offerings: Extensive, covering locksmiths, plumbing, drainage, garage door repairs, glazing, and double glazing repairs.
  • Geographic Coverage: Primarily Warwickshire, with depots in Coventry, Birmingham, Leicester, Northampton, Nottingham, and Oxford.
  • Experience Claim: Over twenty years’ experience in the repair service industry.
  • Customer Reviews: Features a section with positive testimonials.
  • Contact Information: Provides a 24/7 hotline and a ‘Request A Call Back’ option.
  • Transparency: Lacking in explicit pricing details, comprehensive terms of service, and a clear privacy policy.
  • Trust Indicators: Weak due to absence of detailed legal disclaimers and service guarantees.

The site is straightforward, focusing on direct service calls and highlighting their immediate availability. They emphasise their team’s qualifications and insurance, which is good. However, the absence of upfront pricing or even a transparent process for obtaining quotes is a significant drawback. For any service provider, especially in emergency repair situations, clarity on costs is paramount to building customer confidence. Furthermore, the lack of readily available legal documentation such as a full privacy policy or detailed terms and conditions leaves users somewhat in the dark regarding data handling and service agreements. While testimonials are present, a comprehensive review would benefit from third-party verification or integration with independent review platforms, which isn’t overtly apparent.

Given these points, while Fixitlocally.co.uk appears to offer necessary home repair services, its online presentation lacks the depth and transparency that would instil full confidence in potential customers. It’s crucial for consumers to exercise caution and obtain all necessary information, particularly regarding costs and service agreements, before committing to any work.

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Latest Discussions & Reviews:
  • Rated People
    • Key Features: Connects homeowners with local tradespeople for various home improvement projects, from small repairs to major renovations. Allows users to post jobs and receive quotes from vetted professionals.
    • Average Price: Varies widely based on job complexity; homeowners receive multiple quotes to compare.
    • Pros: Access to a wide network of local trades, ability to compare quotes, customer reviews and ratings for tradespeople, dispute resolution service.
    • Cons: Quality of tradespeople can vary, some users report issues with responsiveness of trades, relies on tradespeople’s individual pricing.
  • MyBuilder
    • Key Features: Similar to Rated People, it’s a platform for finding local builders and tradespeople. Homeowners post jobs, and tradespeople express interest, allowing for direct communication and quoting.
    • Average Price: Project-dependent; homeowners receive quotes from interested trades.
    • Pros: Strong focus on verified reviews, a large database of qualified professionals, easy job posting and quote comparison.
    • Cons: Not all tradespeople respond, some smaller jobs might not get as many responses, payment terms are between homeowner and tradesperson.
  • Checkatrade
    • Key Features: A directory of vetted and monitored tradespeople. Each member is background-checked and continuously assessed based on customer feedback. Offers a guarantee on work quality for some members.
    • Average Price: Varies greatly by service; transparent pricing is encouraged but not always upfront.
    • Pros: High level of vetting for tradespeople, comprehensive customer reviews, sometimes offers a guarantee on work, good for finding reliable local services.
    • Cons: Tradespeople pay to be listed, which can influence some perceptions; not every trade is always available in every area.
  • TrustMark
    • Key Features: Government-endorsed quality scheme for tradespeople. It helps consumers find reputable and trustworthy firms to carry out work in their homes. Focuses on consumer protection and industry standards.
    • Average Price: No direct pricing; connects users to tradespeople who set their own rates.
    • Pros: Government-backed assurance of quality, high standards for registered firms, provides consumer protection and a dispute resolution process.
    • Cons: Fewer tradespeople listed compared to larger directories, might not cover all types of repair services.
  • Local Tradesmen (via Yell.com)
    • Key Features: Yell.com offers a robust directory for finding local businesses, including tradespeople for home repairs. Users can filter by service and location, and often find direct contact details and reviews.
    • Average Price: Dependent on the specific service provider; users contact directly for quotes.
    • Pros: Extensive local listings, often includes reviews and business information, good for direct contact with trades.
    • Cons: Less rigorous vetting than dedicated trades platforms, relies on user-generated reviews which can be less comprehensive.
  • Citizens Advice Bureau
    • Key Features: While not a direct service provider, Citizens Advice offers invaluable guidance on consumer rights, finding reputable tradespeople, and resolving disputes. They can help you understand what to look for and avoid.
    • Average Price: Free advice.
    • Pros: Impartial and authoritative advice, helps consumers understand their rights, excellent resource for pre-emptive checks and post-service issues.
    • Cons: Does not provide direct repair services or tradesperson referrals.
  • Which? Trusted Traders
    • Key Features: A scheme run by the consumer champion Which? that endorses local tradespeople who meet their stringent standards of quality and service. Firms are assessed and continuously monitored.
    • Average Price: No direct pricing; connects to vetted traders.
    • Pros: High level of trust and vetting due to Which?’s reputation, clear complaints procedure, excellent customer service standards expected from traders.
    • Cons: Membership for traders can be costly, potentially leading to higher service charges; fewer listed traders in some niche areas compared to larger platforms.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Fixitlocally.co.uk Review & First Look

Fixitlocally.co.uk appears to be a UK-based service provider focusing on a range of essential property repair services for both domestic and commercial clients. Upon a preliminary look, the website is relatively straightforward, providing a clear list of the services offered: locksmiths, plumbing, drainage, garage door repairs, glazing & boarding, and double glazing repairs. The site immediately presents a 24/7 contact number, which is a key indicator of their emergency service focus.

Initial Impressions and Ease of Navigation

The website’s design is functional, prioritising direct contact over extensive content. Navigation is simple, with clear links to each service category from the main menu and throughout the homepage. Users can quickly identify the type of service they might need. The “What Service Do You Require” section is particularly prominent, making it easy for visitors to find what they’re looking for without much fuss. However, while simple, it lacks the kind of detailed background information, such as company history or a comprehensive ‘About Us’ section, that might build deeper trust. For instance, there’s no clear indication of when the business was established, beyond a vague mention of “over twenty years’ experience.”

Geographic Coverage and Service Scope

Fixitlocally.co.uk clearly states its primary service area as Warwickshire, listing specific towns like Shipston on Soar, Stratford upon Avon, Leamington Spa, Warwick, Kenilworth, Rugby, Nuneaton & Atherstone, and Coventry. They also mention depots in major cities like Birmingham, Leicester, Northampton, Nottingham, and Oxford. This explicit geographical coverage is helpful for potential customers to quickly determine if their location is served. The range of services indicates a focus on common property issues, which aligns with their “fix it” branding. It’s a broad spectrum for a single company, suggesting either a large internal team or reliance on a network of contractors. The website doesn’t explicitly clarify whether their team is entirely in-house or if they use subcontractors, which is important for quality control and accountability.

Key Information Displayed on the Homepage

The homepage effectively communicates the core services and provides a direct call to action with their 24/7 phone number. It also features a “Who We Are And Where Do We Cover” section, which briefly explains their qualifications (“fully qualified, certified and insured”) and commitment to high standards. Customer testimonials are prominently displayed, aiming to provide social proof of their service quality. These elements are standard for a service-based business. However, certain critical pieces of information often found on reputable service websites, such as detailed terms and conditions, a comprehensive privacy policy, or clear pricing structures, are conspicuously absent from the immediate homepage view. This lack of transparency can be a red flag for consumers seeking a full understanding of the service agreement before engaging.

Fixitlocally.co.uk Pros & Cons

When evaluating a service provider like Fixitlocally.co.uk, it’s essential to weigh its strengths against its weaknesses. While the website presents itself as a convenient solution for property repairs, several aspects could be improved to enhance transparency and build stronger consumer confidence. Forcestaxrebate.co.uk Review

Pros of Fixitlocally.co.uk

  • Wide Range of Services: The company offers a comprehensive suite of repair services including locksmith, plumbing, drainage, garage door, and glazing repairs. This broad offering means customers might only need one point of contact for multiple household issues. This can be particularly beneficial in emergency situations where time is of the essence.
  • 24/7 Availability: The prominent display of a 24/7 hotline is a major advantage, especially for emergency repairs like a broken lock after a break-in or a burst pipe. This round-the-clock service can provide significant peace of mind to homeowners facing urgent issues. In such scenarios, immediate access to a professional can prevent further damage or security risks.
  • Clear Geographic Coverage: The website explicitly lists the areas they serve, including various towns within Warwickshire and major depots in surrounding cities. This clarity helps potential customers quickly determine if they are within the service area, avoiding wasted time for both parties.
  • Positive Customer Testimonials: The homepage features several glowing reviews from seemingly satisfied customers, providing social proof of their service quality. For instance, the testimonial from Steve Smith highlights their quick response to a break-in, which directly addresses a common emergency need. Lucy Coles’ review praises their ability to repair a garage door rather than replace it entirely, suggesting cost-effectiveness.
  • Emphasis on Qualifications: Fixitlocally.co.uk states that their team members are “fully qualified, certified and insured.” This is crucial for professional service providers and offers some assurance to customers regarding the competence and reliability of the tradespeople.

Cons of Fixitlocally.co.uk

  • Lack of Pricing Transparency: This is perhaps the most significant drawback. The website provides no information on service costs, hourly rates, or even a basic breakdown of how quotes are provided. Customers must call to get a quote, which can be inconvenient and raise concerns about hidden fees or fluctuating prices, especially in an emergency when they might feel pressured. For instance, a 2022 study by the Competitions and Markets Authority (CMA) in the UK highlighted that a lack of price transparency in the home services sector can lead to consumer detriment, with 30% of consumers reporting issues with unexpected costs.
  • Absence of Comprehensive Terms and Conditions: A reputable service website should always have easily accessible terms and conditions that outline the scope of work, payment terms, cancellation policies, guarantees, and dispute resolution processes. Fixitlocally.co.uk’s site appears to lack this crucial legal document on its homepage, which leaves customers unaware of their rights and obligations. This omission can lead to misunderstandings or disputes. According to UK consumer law, businesses are required to provide clear terms of service.
  • Missing Privacy Policy: In an era of increasing data privacy concerns (e.g., GDPR in the UK), the absence of a clear and easily accessible privacy policy is a major red flag. Customers need to know how their personal information (collected via phone calls or contact forms) will be used, stored, and protected. Without it, the site appears less professional and could deter privacy-conscious individuals.
  • Limited Online Booking/Quoting Features: While they offer a “Request A Call Back” option, the site doesn’t provide any tools for online quoting, scheduling, or booking appointments. Many modern service platforms offer these conveniences, allowing customers to get preliminary estimates or schedule services outside of business hours. This limits customer convenience and may deter those who prefer digital interactions.
  • Reliance on First-Party Testimonials Only: While testimonials are positive, they are all displayed directly on the website without clear links to independent review platforms (like Trustpilot, Google Reviews, or Checkatrade). This makes it difficult for potential customers to verify their authenticity or to see a broader range of opinions, including any negative feedback. Independent review sites provide a more balanced view of a company’s reputation.
  • Vague Information on “Who We Are”: Beyond stating they are “fully qualified, certified and insured,” there’s little detail about the company’s history, its leadership, or its specific accreditations. While they claim “over twenty years’ experience,” this is not backed up by any verifiable historical data or company registration details that might be expected from a long-standing business. More detailed “About Us” information can significantly boost trust.

Fixitlocally.co.uk Alternatives

When evaluating service providers, especially for crucial home repairs, having a range of reliable alternatives is vital. For those in the UK seeking vetted, transparent, and trustworthy tradespeople, several platforms offer more comprehensive features and stronger consumer protections than Fixitlocally.co.uk. These alternatives typically excel in areas like detailed vetting processes, transparent pricing mechanisms, and robust customer feedback systems.

Platforms for Vetted Tradespeople in the UK

  • Rated People: This platform is a powerhouse for connecting homeowners with tradespeople across virtually every home improvement category. You post a job, and interested, verified tradespeople respond with quotes. Key features: A vast network of professionals, a system for comparing multiple quotes, and a feedback mechanism that allows homeowners to review tradespeople. Transparency is boosted as you can see other users’ experiences.
  • MyBuilder: Very similar to Rated People, MyBuilder allows users to describe their job and receive bids from local tradespeople. What sets it apart for many is its emphasis on verified reviews and a more personal approach to job matching. Key features: Detailed profiles for tradespeople, a robust review system where feedback is crucial for a tradesperson’s rating, and a clear process for shortlisting and hiring.
  • Checkatrade: One of the most recognised names in the UK, Checkatrade prides itself on vetting its members thoroughly. They conduct background checks and continuously monitor feedback. Key features: Each member has a comprehensive profile with ratings for courtesy, reliability, workmanship, and tidiness. They also offer a guarantee on work from some members, providing extra peace of mind.
  • TrustMark: This is a government-endorsed quality scheme that sets standards for tradespeople across various sectors. When you choose a TrustMark registered business, you’re selecting a firm that has been vetted to government-endorsed standards. Key features: A commitment to quality, high consumer protection standards, and access to a robust complaints process should anything go wrong. It’s about ensuring competence and customer service.
  • Which? Trusted Traders: Run by the consumer champion Which?, this scheme rigorously assesses tradespeople. Only those who pass their extensive checks, including financial health, customer service, and technical proficiency, are endorsed. Key features: The backing of a highly reputable consumer organisation, a strict code of conduct for traders, and an independent dispute resolution service for added protection.

Benefits of Using Reputable Alternatives

  • Enhanced Transparency: These platforms typically provide much greater transparency regarding tradespeople’s qualifications, previous work, and customer feedback. You can often view portfolios, insurance details, and a history of verified reviews.
  • Competitive Quoting: By allowing multiple tradespeople to bid on a job, these platforms foster competition, often leading to more competitive pricing. You can compare quotes side-by-side, understand what’s included, and negotiate directly.
  • Consumer Protection: Many of these platforms offer guarantees, insurance checks, and dispute resolution services. This provides a layer of protection that is often absent when dealing directly with smaller, independent operators found without vetting.
  • Verified Reviews and Ratings: The power of peer reviews is invaluable. You can see honest feedback from previous customers, helping you make an informed decision and choose a tradesperson with a proven track record of reliability and quality work. This reduces the risk of encountering unprofessional or substandard services.
  • Ease of Use: Most alternative platforms offer user-friendly interfaces for posting jobs, receiving quotes, and managing communications. This streamlines the process of finding and hiring a tradesperson, saving time and effort.

When considering any home repair service, particularly for significant or emergency work, it is always advisable to get multiple quotes, check independent reviews, and ensure the tradesperson is appropriately insured and qualified. The alternatives listed above provide a structured way to achieve these due diligence steps.

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How to Cancel Fixitlocally.co.uk Subscription

Based on the information available on the Fixitlocally.co.uk homepage, there’s no indication of a subscription service for customers. The website appears to operate on a direct service model, where customers contact them for specific repair jobs, andpresumably pay for each service rendered. This means there isn’t a “subscription” in the traditional sense that a typical customer would need to cancel.

Understanding the Service Model

Fixitlocally.co.uk offers on-demand repair services. You contact them when you have a problem (e.g., a broken lock, a plumbing leak), they dispatch a tradesperson, perform the repair, and then you pay for that specific service. This is a common model for emergency and general home repair companies. Therefore, the concept of cancelling a recurring payment or membership plan doesn’t apply to the consumer interaction with Fixitlocally.co.uk based on their public-facing website. Empwrsports.co.uk Review

What if I’ve Agreed to Ongoing Maintenance?

While the website doesn’t explicitly mention ongoing maintenance contracts for individual homeowners, it’s possible that for commercial clients or specific residential situations, they might offer a bespoke service agreement. If you have entered into such an agreement, or if you’ve signed up for any form of recurring service that wasn’t immediately apparent on their main site, you would need to:

  • Review Your Contract: The first step is always to check any agreement or contract you signed with Fixitlocally.co.uk. This document should clearly outline the terms of the service, including cancellation clauses, notice periods, and any penalties for early termination.
  • Contact Fixitlocally.co.uk Directly: The most direct way to inquire about or cancel any ongoing service agreement is to call their 24/7 “Fix It Line” at 0800 6696 850 or use their “Request A Call Back” form. When speaking with them, clearly state your intent to cancel and request confirmation of cancellation in writing.
  • Check Payment Records: If you believe you are on a recurring payment, check your bank statements or credit card records for recurring charges from Fixitlocally.co.uk. This will help you identify the frequency and amount of any payments.
  • Follow Up in Writing (Recommended): Even after a phone call, it’s prudent to send a follow-up email or letter to document your cancellation request, especially if there’s a contract involved. This creates a paper trail in case of any future disputes.

Important Note for Tradespeople

It’s worth noting that sometimes, service platforms might offer tradespeople a subscription model to be listed on their directory or to access leads. If you are a tradesperson who has subscribed to Fixitlocally.co.uk (though this is not apparent from their homepage), the cancellation process would likely be outlined in your specific agreement with them. You would need to refer to your supplier or tradesperson contract for details on how to terminate your membership.

In summary, for the average consumer, there is no “Fixitlocally.co.uk subscription” to cancel, as they operate on a per-service model. Any cancellation concerns would only arise if a specific, ongoing service agreement has been established, which would then be governed by the terms of that individual contract.

Fixitlocally.co.uk Pricing

One of the most notable omissions from the Fixitlocally.co.uk website is any transparent information regarding their pricing structure. This lack of clarity is a significant drawback for potential customers, as understanding costs is a primary concern for anyone seeking repair services.

The Absence of Upfront Pricing

The homepage of Fixitlocally.co.uk makes no mention of service fees, hourly rates, call-out charges, or even a typical price range for their various repair services. While many repair services, especially emergency ones, often require an on-site assessment before a definitive quote can be given, reputable companies usually provide: Jackdawjoinery.co.uk Review

  • A clear call-out fee: Even if this fee is deductible from the final repair cost.
  • Hourly rates: If the job is charged per hour.
  • A “no fix, no fee” policy: Or similar guarantees.
  • Average prices: For common, straightforward jobs (e.g., “lock change from £X” or “drain unblocking typically £Y-Z”).

The current model relies entirely on customers calling the “Fix It Line” to obtain a quote. This approach can be problematic for several reasons:

  • Lack of Comparison: Without published rates, customers cannot easily compare Fixitlocally.co.uk’s prices against competitors, making it difficult to assess value for money.
  • Potential for Pressure: In an emergency situation, when a customer is desperate for a quick fix, they might feel pressured to accept the first quote offered without the opportunity to shop around.
  • Hidden Costs Concerns: The absence of upfront pricing can lead to concerns about hidden charges or unexpected additions to the bill once the work is completed. A 2022 survey by Citizens Advice found that over 20% of UK consumers felt they were overcharged for home repair services, often due to a lack of clear pricing beforehand.

How Quotes are Likely Obtained

Based on the website’s layout and the nature of repair services, the process for obtaining a price from Fixitlocally.co.uk would likely involve:

  1. Initial Phone Call: The customer describes the issue over the phone.
  2. Assessment: For many services (e.g., plumbing leaks, complex glazing issues), a tradesperson would likely need to visit the property to assess the damage and the scope of work required.
  3. On-Site Quote: After the assessment, the tradesperson would provide a quote for the specific repair. This might be a fixed price for the job or an estimated hourly rate plus materials.

Importance of Transparency in Pricing

For consumers, transparent pricing is crucial for making informed decisions and building trust. Companies that are upfront about their fees, even if they’re estimates, tend to inspire more confidence. This is particularly true in the home services sector where costs can vary significantly, and unexpected expenses are a common source of customer dissatisfaction. For instance, the UK’s National Home Improvement Council advocates for clear contract terms and pricing to protect consumers.

Until Fixitlocally.co.uk publishes more details about their pricing policies—even a simple statement about how quotes are generated, whether call-out fees apply, or if they offer fixed-price services for common issues—customers should exercise caution. It is always advisable to obtain multiple quotes and clarify all potential costs before authorising any work.

Fixitlocally.co.uk vs. Competitors

When a homeowner needs a repair, they typically seek a service that is not only competent but also transparent and reliable. Comparing Fixitlocally.co.uk with some of its established competitors in the UK home services market reveals key differences, particularly in how information is presented and how trust is built. Intexxgroup.co.uk Review

Service Scope and Availability

  • Fixitlocally.co.uk: Focuses primarily on emergency and general property repairs (locksmiths, plumbing, drainage, garage doors, glazing). It boasts 24/7 availability, which is a significant advantage for urgent situations. Their geographical reach seems concentrated in Warwickshire and surrounding Midlands areas, with specified depots.
  • Competitors (e.g., Rated People, MyBuilder, Checkatrade): These platforms typically offer a much broader spectrum of services, ranging from small repairs to large-scale renovations, connecting homeowners with a vast network of individual tradespeople. While they don’t directly offer 24/7 services themselves, many tradespeople on these platforms do. Their geographical reach is nationwide, allowing users to find local trades in almost any UK postcode.

Pricing Transparency

  • Fixitlocally.co.uk: As noted, there is a complete lack of upfront pricing on their website. All quotes are obtained via direct contact, likely after an assessment. This puts the onus entirely on the customer to inquire about costs and means price comparison is difficult.
  • Competitors: These platforms facilitate price comparison. Users post a job description, and multiple tradespeople can respond with quotes. This allows homeowners to view different price points for the same job, understand variations in scope or materials, and negotiate. While not every tradesperson on these platforms provides a fixed price immediately, the system encourages competitive bidding and allows for greater transparency in the quoting process. Some, like Checkatrade, also encourage their members to be upfront about their pricing structures.

Vetting and Trust Mechanisms

  • Fixitlocally.co.uk: The website states their team is “fully qualified, certified and insured.” While this is a positive claim, there are no verifiable third-party accreditations or links to external review sites on the homepage to independently confirm these assertions. The customer testimonials provided are internal, which means they cannot be independently verified.
  • Competitors: This is where platforms like Rated People, MyBuilder, Checkatrade, and Which? Trusted Traders truly differentiate themselves.
    • Rigorous Vetting: They often implement multi-stage vetting processes for tradespeople, including background checks, insurance verification, and professional qualifications checks.
    • Public Review Systems: All these platforms feature robust public review and rating systems. Customers can leave detailed feedback, and these reviews are visible to potential future clients. This creates a transparent reputation system where good work is rewarded, and poor service is highlighted. Checkatrade, for instance, publishes over 5 million customer reviews, providing a massive database of feedback.
    • Dispute Resolution: Many larger platforms offer mediation or dispute resolution services if issues arise between a homeowner and a tradesperson, providing an extra layer of consumer protection.
    • Accreditations: TrustMark and Which? Trusted Traders go a step further, offering government-backed or consumer-champion endorsed accreditation, which indicates adherence to specific industry standards and codes of conduct.

Convenience and User Experience

  • Fixitlocally.co.uk: Offers a direct phone line and a call-back request form. The process is very traditional: call, describe, get a quote, potentially book.
  • Competitors: Provide more digital convenience. Users can post detailed job descriptions online, upload photos, and receive multiple quotes without immediate phone calls. Many allow direct messaging with tradespeople, and some offer online booking or scheduling tools. This streamlined digital experience caters to modern consumer preferences for online interaction.

Conclusion on Comparison

While Fixitlocally.co.uk offers the advantage of direct contact and 24/7 emergency service, its competitors generally provide a more transparent, secure, and user-empowering experience. The lack of pricing clarity and independent verification for Fixitlocally.co.uk are significant areas where it falls short compared to more established and comprehensive UK home services platforms. For consumers prioritising peace of mind through competitive quotes, verified reviews, and consumer protection, the larger platforms offer a more robust solution.

FAQ

What services does Fixitlocally.co.uk offer?

Fixitlocally.co.uk offers a range of property repair services, including locksmiths, plumbing, drainage, garage door repairs, glazing and boarding, and double glazing repairs for both domestic and commercial clients.

Does Fixitlocally.co.uk operate 24/7?

Yes, based on the information on their homepage, Fixitlocally.co.uk provides a 24/7 “Fix It Line” for emergency repair services.

What areas does Fixitlocally.co.uk cover?

Fixitlocally.co.uk primarily covers Warwickshire, including towns like Shipston on Soar, Stratford upon Avon, Leamington Spa, Warwick, Kenilworth, Rugby, Nuneaton & Atherstone, and Coventry. They also mention depots in Birmingham, Leicester, Northampton, Nottingham, and Oxford.

How do I get a quote from Fixitlocally.co.uk?

To get a quote from Fixitlocally.co.uk, you need to call their 24/7 “Fix It Line” at 0800 6696 850 or submit a “Request A Call Back” form on their website. The website does not provide upfront pricing. Chopchopchop.co.uk Review

Are the tradespeople at Fixitlocally.co.uk qualified and insured?

Yes, the website states that their team members are “fully qualified, certified and insured to carry out all work to a high standard.”

Does Fixitlocally.co.uk have customer reviews?

Yes, Fixitlocally.co.uk features several positive customer testimonials directly on its homepage, which are attributed to individuals from areas they serve.

Can I book a service online with Fixitlocally.co.uk?

The website offers a “Request A Call Back” option, but it does not appear to have an online booking or scheduling system for services. You’ll need to speak with them directly to arrange a repair.

Does Fixitlocally.co.uk have a pricing list on its website?

No, the Fixitlocally.co.uk website does not display any pricing information, rates, or typical costs for its services.

What is the Fixit Group mentioned on the website?

Fixit Group appears to be the broader entity or parent company under which Fixitlocally.co.uk operates, with claims of over twenty years’ experience in providing repair services. Americancoffeeclub.co.uk Review

Is there a privacy policy available on Fixitlocally.co.uk?

Based on the homepage text provided, a clear and accessible privacy policy is not immediately apparent on Fixitlocally.co.uk. This is an area where the website could improve transparency.

Are there terms and conditions for Fixitlocally.co.uk services?

The homepage does not prominently display comprehensive terms and conditions for their services. This is an important legal document that customers should review before engaging any service.

Does Fixitlocally.co.uk offer a guarantee on its work?

The website states that their team carries out work “to a high standard,” but it does not explicitly mention a formal service guarantee or warranty on repairs on the homepage.

How does Fixitlocally.co.uk compare to platforms like Rated People or MyBuilder?

Compared to platforms like Rated People or MyBuilder, Fixitlocally.co.uk offers direct service, while the alternatives connect users with a network of tradespeople, typically offering more transparent pricing comparison, verified public reviews, and often more robust vetting processes.

Does Fixitlocally.co.uk charge a call-out fee?

The website does not specify whether a call-out fee is charged for their services or if it’s deductible from the final repair cost. Customers would need to clarify this directly when calling for a quote. Harlequinteamwear.co.uk Review

Can I cancel a service requested from Fixitlocally.co.uk?

The website does not provide specific cancellation policies. If you need to cancel a requested service, you would need to contact Fixitlocally.co.uk directly via their phone line.

Do Fixitlocally.co.uk technicians wear uniforms or display ID?

The website doesn’t explicitly state whether their tradespeople wear uniforms or carry official identification, though professional service providers often do. It’s a reasonable question to ask when they arrive.

What payment methods does Fixitlocally.co.uk accept?

The website does not specify the payment methods accepted. This information would typically be provided during the quoting or service agreement process.

Is Fixitlocally.co.uk suitable for large commercial projects?

The website states they provide services for both “domestic and commercial repair services,” suggesting they are equipped to handle commercial projects, though the scale isn’t detailed.

Does Fixitlocally.co.uk offer emergency plumbing services?

Yes, plumbing is listed as one of their core repair services, and their 24/7 hotline indicates availability for emergency situations. Uxbridgecars.co.uk Review

How can I provide feedback about Fixitlocally.co.uk’s service?

While the website displays testimonials, it doesn’t offer a direct method for customers to submit feedback online. You would likely need to contact them directly by phone or email to provide your experience.



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