Earwaxclinic.co.uk Review

Based on looking at the website, Earwaxclinic.co.uk presents itself as a prominent service provider for ear wax removal in the UK and Ireland, specialising in microsuction. The site highlights its extensive network of qualified professionals, emphasis on safety, and convenience for patients struggling with earwax build-up. Overall, the website appears to offer a legitimate service within the healthcare sector.

Here’s an overall review summary:

• Service Legitimacy: Appears legitimate, focusing on a specific healthcare need.
• Transparency: Provides information on methods (microsuction, manual, syringing), pricing range, and a disclaimer regarding individual clinic responsibility.
• Professionalism: Claims to work with highly skilled audiologists and hearing care professionals, with a strong emphasis on training standards.
• Convenience: Highlights features like no-wait appointments, easy contact, and numerous clinic locations.
• Online Presence: Limited social media engagement visible on the homepage, primarily directs users to call clinics directly.
• Ethical Consideration (Islamic Perspective): From an Islamic standpoint, earwax removal services are permissible as they address a health concern and promote well-being. There are no inherent elements of Riba, gambling, intoxicants, or other forbidden practices. The emphasis on professional standards and patient well-being aligns with Islamic principles of seeking good health and offering beneficial services.
• Overall Recommendation: The service itself is permissible and beneficial. The website provides sufficient information to assess its offering.

The website aims to be a go-to resource for individuals seeking private earwax removal services, especially given the perceived decline in NHS provision for such procedures. It positions microsuction as the safest and most effective method, contrasting it with traditional syringing, which they suggest carries higher risks. The site also attempts to justify the “going private” route by framing it as a worthwhile investment for immediate relief and improved hearing.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ear Health Products & Services

When it comes to maintaining ear health, beyond professional removal services, there are several ethical and beneficial products and categories to consider, all of which are permissible within Islamic guidelines as they promote well-being without engaging in forbidden practices.

• Earwax Softening Drops

  

  • Key Features: Typically olive oil-based or containing pharmaceutical agents like carbamide peroxide. Designed to soften hardened earwax, making it easier for natural expulsion or professional removal.
  • Average Price: £5 – £15
  • Pros: Non-invasive, easy to use at home, can reduce the need for professional intervention, widely available.
  • Cons: Not suitable for all types of earwax blockages, may take several days to be effective, can sometimes temporarily worsen hearing before improvement.

• Ear Syringe Bulb

  • Key Features: A small, squeezable rubber bulb used with warm water to gently flush out softened earwax.
  • Average Price: £5 – £10
  • Pros: Inexpensive, reusable, can be effective for mild wax build-up.
  • Cons: Requires careful use to avoid damage, not recommended for perforated eardrums, less effective for impacted wax than professional methods.

• Otoscope for Home Use

  • Key Features: Handheld device with a light and magnifying lens for visual inspection of the ear canal and eardrum. Some models connect to smartphones.
  • Average Price: £20 – £80
  • Pros: Allows for self-monitoring of ear health, can help identify wax build-up or other issues early.
  • Cons: Requires practice to use safely and effectively, should not be used for diagnosis or treatment without professional advice.

• Hearing Protection Earplugs

  • Key Features: Designed to reduce noise exposure in loud environments, protecting hearing from damage. Available in various forms (foam, silicone, custom-moulded).
  • Average Price: £5 – £30 (for non-custom)
  • Pros: Essential for preventing noise-induced hearing loss, available for different activities (swimming, concerts, sleeping).
  • Cons: Can be uncomfortable for prolonged wear, may not completely block all noise, proper fit is crucial for effectiveness.

• Ear Cleaning Kits (Non-Syringing)

  • Key Features: Often include wax softening drops, a small bowl, and sometimes a gentle spray bottle or loop tool. Focus on less invasive methods.
  • Average Price: £10 – £25
  • Pros: Provides a comprehensive home solution for mild cases, often includes instructions for safe use.
  • Cons: Manual tools can be risky if not used correctly, still requires softened wax for effectiveness.

• Digital Hearing Aids (for diagnosed hearing loss)

  • Key Features: Devices designed to amplify sound for individuals with hearing impairment. Come in various styles (behind-the-ear, in-the-ear).
  • Average Price: Highly variable, from £100 (basic OTC) to thousands (prescription)
  • Pros: Can significantly improve quality of life for those with hearing loss, modern devices offer advanced features like noise reduction.
  • Cons: Requires professional fitting and adjustment, can be expensive, not a solution for earwax blockages but for underlying hearing loss.

• Hygienic Earbuds (for listening)

  • Key Features: Earbuds designed with materials or features that are easier to clean and maintain, reducing the risk of bacterial build-up in the ear canal.
  • Average Price: £15 – £50
  • Pros: Promotes better ear hygiene, can reduce the incidence of ear infections related to earbud use.
  • Cons: Still require regular cleaning, not a solution for earwax problems but a preventive measure for hygiene.

Earwaxclinic.co.uk Review & First Look

Based on a thorough examination of Earwaxclinic.co.uk, the website positions itself as a leading private provider of earwax removal services across the UK and Ireland. The initial impression is that of a professional and specialised clinic network aiming to fill a gap left by increasingly strained public healthcare services. The site immediately highlights its core service: earwax removal, with a strong emphasis on microsuction, which it touts as the safest and most effective method.

What is Earwaxclinic.co.uk?

Earwaxclinic.co.uk operates as a central directory and booking gateway for a network of independent audiologists and hearing care professionals specialising in earwax removal. It serves as a bridge for individuals seeking private ear care, offering a convenient alternative to potentially long waiting times or unavailable NHS services. The platform claims to have over 150 qualified and registered clinics and boasts over 1,000,000 ears cleared, suggesting a significant operational scale.

Initial Website Impressions and User Experience

The website’s design is relatively clean and functional, prioritising clear calls to action. The homepage prominently displays a map for finding local clinics and phone numbers for direct booking. This direct approach suggests a focus on quick service access rather than extensive online informational resources, which might be a double-edged sword. While it facilitates immediate action for those ready to book, it might leave those seeking in-depth understanding of ear health or the procedures feeling underserved. The inclusion of testimonials adds a personal touch, aiming to build trust.

Transparency and Credibility Indicators

One of the key aspects of reviewing any online service is assessing its transparency. Earwaxclinic.co.uk attempts to build credibility by stating that over 90% of microsuction professionals in the UK and Ireland offering this service have been trained by them. While impressive, independent verification of such a claim is not readily available on the site itself. The disclaimer at the bottom, stating that “all individual ear wax removal specialists represent their own businesses” and that clients should “take care to ensure any professional who is treating them is insured for professional indemnity and is registered with the Health & Care Professions Council or equivalent body,” shifts some responsibility to the patient. This level of transparency, while legally prudent, might raise questions about the overarching regulatory oversight of the network as a whole.

Earwaxclinic.co.uk Pros & Cons

When evaluating any service, a balanced perspective is crucial. For Earwaxclinic.co.uk, there are clear advantages, particularly in the current healthcare landscape, but also some points that prospective clients should consider carefully.

Advantages of Using Earwaxclinic.co.uk

The primary advantages of Earwaxclinic.co.uk revolve around accessibility and a perceived higher standard of care compared to some public sector offerings.

• Accessibility and Convenience: With “hundreds of ear wax clinics across the UK and Ireland,” and the promise of “no-wait appointments” often available “same-day,” the service offers significant convenience for individuals experiencing immediate earwax issues. This contrasts sharply with anecdotal reports of extended waiting times for ear syringing through NHS services.
• Specialisation in Microsuction: The website heavily promotes microsuction as the safest and most effective method of earwax removal. By focusing on this technique and downplaying ear syringing due to safety concerns (citing potential side effects like ear infection, hearing loss, and perforation), they aim to position themselves as a superior, modern alternative. This specialisation can be a major draw for patients concerned about traditional methods.
• Qualified Professionals: The site stresses its “strict selection process” for ear care specialists and states that practitioners are “fully qualified and registered experienced ear care professionals” who meet “The Hearing Lab’s standards” or those of a recognised training provider. This emphasis on professional training and certification is a significant pro, aiming to reassure patients about the quality of care.
• Video Otoscopic Examination: The inclusion of a “video otoscopic examination before and after the procedure to show you the results” is a strong positive. This visual confirmation allows patients to see the problem and the immediate success of the removal, enhancing transparency and trust.
• Ethical Service from an Islamic Perspective: Providing healthcare services that address genuine medical needs and improve quality of life, such as earwax removal, aligns perfectly with Islamic principles. There are no elements of usury, gambling, or other prohibited activities involved in the core service. The focus on professional competence and patient well-being is commendable.

Potential Drawbacks and Considerations

While the benefits are clear, there are several aspects of Earwaxclinic.co.uk that potential users should be aware of.

• Cost: As a private service, there is a direct cost involved. The website states prices “from £40 for one ear and £60 for both ears.” While they argue it’s “far less expensive than it was,” this still represents an out-of-pocket expense that might be prohibitive for some, especially when NHS services, though potentially with longer waits, are free at the point of use.
• Decentralised Responsibility: The disclaimer about individual clinics representing their own businesses and patients being responsible for verifying professional indemnity and registration is a significant point. While understandable from an organisational perspective, it places an additional burden on the patient to perform due diligence. This could be a concern for those who assume the network’s vetting process is absolute.
• Limited Online Information: While the website is functional for booking, it lacks extensive educational content about ear health beyond basic information about earwax. For individuals who prefer to research conditions and procedures thoroughly online before making a decision, the site’s brevity might be a drawback.
• Reliance on Phone Booking: The primary method for booking appointments is to “give the number a call, and schedule by phone.” In an increasingly digital world, the absence of a direct online booking system might be seen as less convenient by some users, especially those who prefer to manage appointments digitally outside of business hours.
• Marketing Language and NHS Comparison: The website’s narrative often contrasts its service with the NHS, highlighting “long waiting times” and the “less safe” nature of ear syringing. While this may reflect a real-world situation, the framing could be perceived as overly critical or a marketing tactic to drive private uptake rather than a neutral assessment of healthcare provision. It’s important for consumers to make informed decisions based on their individual circumstances and access to care.

Earwaxclinic.co.uk Pricing

Understanding the cost structure of any private healthcare service is paramount before committing to an appointment. Earwaxclinic.co.uk provides a general overview of its pricing model, which is fairly straightforward for its core service.

Standard Service Charges

The website clearly states the base pricing for earwax removal:

• One Ear: From £40
• Both Ears: From £60

It’s important to note the use of “from,” which implies that these are minimum charges. The website also mentions, “unless otherwise stated on the Ear Wax Clinic Locations page,” suggesting that prices can vary by individual clinic or location. This variability means a patient should always confirm the exact cost with their chosen clinic when booking. Homebuyeronline.co.uk Review

Additional Costs and Services

Beyond the standard earwax removal, the website indicates that other services and charges may apply:

• Emergency Evening and Weekend Appointments: Some clinics are able to offer these for an unspecified additional fee. This is a common practice in private healthcare for out-of-hours services.
• Home Visits: A “few ear wax removal specialists also offer home visits for an additional fee.” This would cater to patients with mobility issues or those who prefer the convenience of in-home care, but again, the specific cost would need to be confirmed with the individual practitioner.
• Hearing Test/Referral Advice: If the initial problem isn’t a blocked ear after the video otoscopic examination, a hearing test may be carried out, or referral advice given. This service is “charged at the normal appointment rate,” meaning the patient would still pay the £40/£60 fee even if no wax removal was performed, as the consultation and examination would have taken place. This is a crucial point for patients to understand: the fee covers the assessment, not just the removal.

Payment Structure and Transparency

The website doesn’t detail specific payment methods (e.g., card, cash, online payment systems). It’s reasonable to assume that payment is typically taken at the clinic after the service. The lack of a detailed pricing breakdown for all potential scenarios, such as the exact cost for out-of-hours or home visits, necessitates direct inquiry with the clinic. This is a common practice for service-based businesses where costs can fluctuate based on location, time, and specific practitioner rates. For full transparency, prospective clients should always clarify the total expected cost before attending an appointment.

Earwaxclinic.co.uk vs. NHS Earwax Removal

The website Earwaxclinic.co.uk frequently draws comparisons between its private services and those provided by the NHS, highlighting perceived advantages. Understanding these differences is crucial for individuals deciding which path to take for their ear care needs.

Service Availability and Waiting Times

• Earwaxclinic.co.uk: The major selling point is “no-wait appointments” and often “same-day appointments.” They explicitly state, “Many people are discovering that their local NHS medical centre no longer provides ear syringing, also known as ear irrigation, or has long waiting times.” This addresses a common frustration experienced by patients trying to access earwax removal through public channels. Their network of “hundreds of clinics” aims to ensure geographical accessibility and rapid service.
• NHS: Historically, GP practices offered ear syringing. However, due to funding constraints, evolving clinical guidelines, and concerns about safety (as highlighted by Earwaxclinic.co.uk), many GP surgeries have indeed ceased offering this service or have significantly reduced its provision. Patients are often redirected to community audiology services, ENT departments, or sometimes even advised to manage wax at home with drops. Waiting times for these specialist services can vary widely depending on the region and the urgency of the case, often extending to weeks or even months.

Method of Removal

• Earwaxclinic.co.uk: Strongly advocates and primarily uses microsuction. They describe it as “generally accepted to be the safest and most effective method of ear wax removal,” emphasising that it is “completely syringe free with no need for weeks of softening with oil.” They explicitly state their preference away from syringing, citing risks such as “ear infection, hearing loss, tinnitus, perforation of the ear drum, and further impaction.”
• NHS: While microsuction is available within the NHS, it is often reserved for more complex cases or provided by specialist audiology or ENT clinics. Traditional ear syringing (or irrigation) has been a common method, but its use has been declining due to safety concerns and resource limitations. When provided, NHS services often require patients to use ear drops for a week or two prior to the appointment to soften the wax.

Cost and Funding

• Earwaxclinic.co.uk: Operates on a private, fee-paying model, with prices starting from £40 for one ear and £60 for both. The website markets this as “well worth it for the relief of finally being able to hear properly without waiting for an NHS appointment,” and suggests “going private” is now “far less expensive than it was.” This cost covers immediate access and often a preferred method of removal.
• NHS: Earwax removal services provided by the NHS are free at the point of use for eligible patients. This is the fundamental difference in cost model. However, the “cost” to the patient might be incurred through time spent waiting, difficulty accessing the service, or the necessity to self-manage with less effective methods for prolonged periods.

Professional Standards and Responsibility

• Earwaxclinic.co.uk: Asserts that their professionals are “highly skilled audiologists and hearing care professionals,” “qualified and registered,” and trained to “The Hearing Lab’s standards.” However, it also includes a disclaimer that “all individual ear wax removal specialists represent their own businesses” and patients should “take care to ensure any professional who is treating them is insured for professional indemnity and is registered with the Health & Care Professions Council or equivalent body.” This means while the network promotes high standards, the ultimate responsibility for verifying credentials rests with the patient for the specific practitioner they see.
• NHS: All healthcare professionals working within the NHS are required to be registered with their respective professional bodies (e.g., HCPC for audiologists, GMC for doctors) and adhere to strict clinical governance frameworks. The responsibility for professional oversight and insurance rests entirely with the NHS trust or healthcare provider.

In summary, Earwaxclinic.co.uk offers a rapid, specialised (microsuction-focused), and convenient fee-based service, contrasting with the free but potentially slower and less universally available services within the NHS. The choice between the two often comes down to a patient’s immediate need, financial capacity, and preference for specific removal methods.

How to Book an Appointment with Earwaxclinic.co.uk

The process for scheduling an appointment with Earwaxclinic.co.uk is designed to be straightforward, though it relies heavily on traditional communication methods rather than fully integrated online booking.

Step-by-Step Booking Process

1. Find Your Local Clinic: The first and most crucial step is to locate a clinic near you. The website features a prominent map and a “Find Your Local Ear Wax Removal Clinic & Call Directly” button, which leads to their “earwax-clinic-locations” page. This page is essentially a directory where you can search for clinics by region or city.
2. Get Clinic Contact Information: Once you’ve identified a suitable clinic location, the website will provide a direct phone number for that specific clinic. Unlike many modern service platforms, Earwaxclinic.co.uk does not offer a centralised online booking portal.
3. Call the Clinic Directly: The instruction is clear: “give the number a call, and schedule by phone.” You will speak directly to an expert at the clinic who can assist you with booking your appointment. This allows for immediate discussion of your symptoms, potential availability, and confirmation of pricing for that specific location.
4. Confirm Details: During the call, be prepared to provide details about your condition, preferred date/time, and to confirm the exact cost for your chosen service (one ear/both ears, or any additional services like home visits or emergency appointments). This is also the ideal time to ask any specific questions about the procedure or clinic policies.
5. Attend Your Appointment: Once scheduled, you simply need to attend your appointment at the designated clinic. The website indicates that many clinics offer “same-day appointments” and “no-wait appointments,” suggesting a streamlined process upon arrival.

Key Considerations for Booking

• No Online Booking System: As noted, the absence of an online booking portal means you cannot schedule appointments outside of the clinics’ operating hours or without direct phone interaction. This might be a minor inconvenience for those accustomed to 24/7 online scheduling.
• Direct Clinic Communication: While it requires a phone call, direct communication with the clinic allows for personalised advice and immediate answers to questions, which can be beneficial for patients with specific concerns.
• Preparation for the Call: It’s advisable to have your questions ready and to be clear about what you need (e.g., removal for one ear or both, specific concerns) before making the call, to ensure an efficient booking process.
• Location-Specific Information: Remember that prices and specific services (like home visits or evening appointments) can vary between clinics, so always confirm these details with the clinic you intend to visit.

This booking method, while perhaps not the most technologically advanced, aligns with a model where direct patient-to-practitioner communication is prioritised from the outset, potentially offering a more personalised initial interaction.

Safety and Professional Standards at Earwaxclinic.co.uk

When dealing with something as delicate as ear health, safety and the qualifications of practitioners are paramount. Earwaxclinic.co.uk places a significant emphasis on these aspects, although some elements require closer scrutiny.

Emphasis on Microsuction Safety

The website makes a strong case for microsuction as the safest and most effective method of earwax removal. It explicitly contrasts it with ear syringing, stating that syringing is “inherently less safe” and has resulted in injuries, including “ear infection, hearing loss, tinnitus, perforation of the ear drum, and further impaction.” By positioning microsuction as “syringe free” and requiring “no need for weeks of softening with oil,” they highlight perceived benefits in terms of both safety and convenience. This focus on a single, highly regarded method is a strong indicator of a commitment to best practices.

Practitioner Qualifications and Training

Earwaxclinic.co.uk states that it is “operated by highly skilled audiologists and hearing care professionals.” They claim a “strict selection process” to ensure “the best care possible” and access to “a network of top ear care specialists who have been hand-picked.” A significant boast is that “Over 90% of microsuction earwax removal professionals in the UK and Ireland that offer microsuction earwax removal have been trained by us” or by a “Hearing Lab-recognised training provider.” This suggests a standardised approach to training within their network, which is a positive sign for consistent service quality.

Furthermore, they assert that practitioners are “fully qualified and registered experienced ear care professionals who are also trained to The Hearing Lab’s standards as well as their registering body’s standards.” The mention of “registering body’s standards” is crucial, as this implies adherence to national professional regulatory requirements (e.g., Health & Care Professions Council, HCPC, for audiologists). Mcpfirstaidtraining.co.uk Review

Professional Indemnity and Patient Responsibility

A critical piece of information regarding safety and professional standards is found in the website’s disclaimer: “Whilst every step is taken to monitor individual clinics, all individual ear wax removal specialists represent their own businesses and all clients should take care to ensure any professional who is treating them is insured for professional indemnity and is registered with the Health & Care Professions Council or equivalent body.”

• Decentralised Responsibility: This disclaimer clarifies that while Earwaxclinic.co.uk acts as a network and referral service, the individual clinics and practitioners are independent businesses. This means the overarching “Ear Wax Clinic” entity does not directly employ or supervise every practitioner on a day-to-day basis beyond the initial vetting and monitoring.
• Patient Due Diligence: The explicit instruction for clients to “take care to ensure any professional who is treating them is insured for professional indemnity and is registered” places a significant responsibility on the patient. While reputable practitioners will readily provide this information, it means that patients should actively verify these credentials before proceeding with treatment, rather than assuming blanket coverage or vetting by the Earwaxclinic.co.uk network. This is a vital point for consumer awareness and protection.
• Insurance Coverage: The website mentions working “closely with insurance providers to make sure our practitioners and their patients are fully covered.” This suggests a broader effort to ensure adequate professional indemnity across the network, which is reassuring, even with the caveat of patient verification.

In conclusion, Earwaxclinic.co.uk promotes high standards and focuses on a demonstrably safe method (microsuction). While they claim extensive training and qualification standards, the independent nature of the clinics means patients should still exercise due diligence by verifying the credentials and insurance of the specific practitioner they intend to see. This approach aligns with ethical practices by encouraging transparency and informed decision-making.

Frequently Asked Questions

What is Earwaxclinic.co.uk?

Earwaxclinic.co.uk is a website that serves as a directory and booking platform for a network of private ear wax removal clinics across the UK and Ireland, specialising in microsuction and other effective wax removal methods.

Is Earwaxclinic.co.uk a legitimate service?

Yes, based on the information provided on its website, Earwaxclinic.co.uk appears to be a legitimate service connecting patients with qualified ear care professionals for ear wax removal.

What ear wax removal methods does Earwaxclinic.co.uk offer?

Earwaxclinic.co.uk primarily specialises in microsuction, which it promotes as the safest method. They also mention manual removal and gentle syringing with water irrigation where appropriate.

How much does ear wax removal cost at Earwaxclinic.co.uk?

Prices start from £40 for one ear and £60 for both ears. However, prices can vary by individual clinic and additional fees may apply for emergency, weekend, or home appointments.

Does Earwaxclinic.co.uk offer same-day appointments?

Yes, the website states that most of their ear wax clinics have same-day appointments available when needed, offering convenience for urgent cases.

Is microsuction ear wax removal safe?

Earwaxclinic.co.uk promotes microsuction as generally accepted to be the safest and most effective method of ear wax removal, describing it as syringe-free and typically quick.

Do I need to soften my ear wax before visiting an Earwaxclinic.co.uk clinic?

According to the website, microsuction, their primary method, typically requires no need for weeks of softening with oil, differentiating it from traditional syringing.

Are the professionals at Earwaxclinic.co.uk qualified?

Yes, the website states that their network comprises highly skilled audiologists and hearing care professionals who are fully qualified, registered, and often trained to The Hearing Lab’s standards. Glamourpetz.co.uk Review

How do I book an appointment with Earwaxclinic.co.uk?

You need to find your nearest clinic on their website and then call the provided phone number directly to schedule your appointment. There is no direct online booking system.

Does Earwaxclinic.co.uk offer home visits?

A few of the ear wax removal specialists within their network may offer home visits for an additional fee; you should confirm this with your chosen clinic.

What if my problem isn’t ear wax?

If the initial examination shows the problem isn’t blocked ear wax, a hearing test may be carried out, or referral advice given, charged at the normal appointment rate.

Is Earwaxclinic.co.uk regulated?

The website states that individual specialists are registered with bodies like the Health & Care Professions Council (HCPC), and clients should verify their chosen professional’s registration and indemnity insurance.

Why choose private ear wax removal over NHS?

Earwaxclinic.co.uk highlights convenience (no waiting times) and the preferred microsuction method as key reasons, as many NHS services may no longer offer ear syringing or have long waits.

Can I get a refund if no wax is found?

The website indicates that if the problem isn’t a blocked ear, the consultation and examination would still be charged at the normal appointment rate, as the service provided is an assessment.

What is the Ear Wax Clinic’s stance on ear syringing?

While some of their audiologists may still recommend and use ear syringing where appropriate, the clinic generally tries not to provide it as a service due to its perceived lower safety profile compared to microsuction.

Are there any testimonials on the Earwaxclinic.co.uk website?

Yes, the homepage features a testimonial from a satisfied patient named Janet, praising the service and professionalism.

How many clinics are part of the Earwaxclinic.co.uk network?

The website claims to have over 150 qualified and registered ear wax removal clinics across the UK and Ireland.

How many ears has Earwaxclinic.co.uk cleared?

The website states that over 1,000,000 ears have been cleared by the Ear Wax Clinic in the UK and Ireland. Pamperedpaddocks.co.uk Review

Does Earwaxclinic.co.uk have social media presence?

The website shows links to Facebook and X (formerly Twitter), suggesting a social media presence, though direct engagement from the homepage is minimal.

What is The Hearing Lab’s role in Earwaxclinic.co.uk?

Earwaxclinic.co.uk states that its practitioners are trained to “The Hearing Lab’s standards” or by a “Hearing Lab-recognised training provider,” implying a connection to or standardisation through The Hearing Lab.