Direct-fabrics.co.uk Review

Based on looking at the website, Direct-fabrics.co.uk appears to be a legitimate and well-established online retailer specialising in curtains, blinds, and fabrics, primarily for commercial environments in the UK. They highlight their British manufacturing, extensive range of flame-retardant products, and certifications from bodies like the NHS, which certainly adds a layer of credibility. However, a comprehensive review means digging into the specifics to ensure they meet all the benchmarks for a trustworthy and transparent online presence.

Here’s an overall review summary:

Legitimacy: Appears legitimate with clear contact info, physical address mentioned (UK based), and numerous positive Trustpilot reviews.
Ethical Considerations: Specialises in practical, fire-retardant furnishings, aligning with safety standards and functional needs, which is ethically sound. No questionable products or services are advertised.
Transparency: Good transparency regarding product features (flame retardancy, soundproofing), delivery times, and guarantees. Privacy and Cookie Policy is also linked.
User Experience: Website is fairly easy to navigate with clear categories and a prominent “quick quote” option.
Customer Support: Phone number provided, and FAQs cover common queries about customisation, delivery, and guarantees.
Key Missing Information: While detailed, a clearer, easily accessible “About Us” page detailing the company’s history, mission, and team might enhance trust further for new visitors beyond just stating “family-run British manufacturer.”

Direct-fabrics.co.uk seems to have carved out a solid niche in supplying specialised soft furnishings. The emphasis on flame retardant products and NHS certification are strong indicators of a business serious about safety and quality, particularly for commercial clients like hotels, care homes, and schools. They clearly communicate their 5-year guarantee and free delivery on orders over £250, which are standard, confidence-building elements for online retail. The user reviews on Trustpilot, cited at 4.9/5 from over 2,100 customers, also paint a positive picture of customer satisfaction. For anyone in the market for contract furnishings, particularly those needing specific safety certifications, Direct Fabrics positions itself as a strong contender.

Here are some best alternatives for quality home furnishings, focusing on ethical and practical choices available in the UK:

John Lewis & Partners
- Key Features: Wide range of high-quality home furnishings, including curtains, blinds, bedding, and furniture. Known for excellent customer service, robust guarantees, and a strong commitment to ethical sourcing and sustainability. Offers made-to-measure services.
- Average Price: Mid to High-end.
- Pros: Reputable brand, extensive product range, reliable quality, strong customer support, clear return policies.
- Cons: Can be pricier than budget options.
Dunelm
- Key Features: One of the UK’s largest homeware retailers, offering a vast selection of curtains, blinds, fabrics, bedding, and home decor at competitive prices. Provides both ready-made and made-to-measure options.
- Average Price: Budget to Mid-range.
- Pros: Affordable, huge variety, frequent sales, convenient store locations across the UK for returns/collection.
- Cons: Quality can vary depending on the product line, some products may not have extensive certifications for commercial use.
Next Home
- Key Features: Offers stylish and contemporary home furnishings, including curtains, blinds, and decor. Known for its fashion-forward designs and accessible price points.
- Average Price: Mid-range.
- Pros: Trendy designs, good balance of quality and price, reliable delivery, easy online shopping experience.
- Cons: More focused on residential aesthetics, potentially less emphasis on commercial-grade certifications like flame retardancy.
Laura Ashley
- Key Features: Renowned for its classic, elegant, and often floral designs in fabrics, curtains, and home accessories. Offers a sophisticated range for those seeking a more traditional aesthetic.
- Average Price: Mid to High-end.
- Pros: Timeless designs, good quality fabrics, strong brand heritage.
- Cons: Styles might not appeal to everyone, less focus on modern or commercial specifications.
B&Q
- Key Features: Primarily a DIY and home improvement retailer, B&Q also offers a substantial range of ready-made blinds, curtains, and curtain poles. Useful for practical, off-the-shelf solutions.
- Average Price: Budget-friendly.
- Pros: Accessible, good for quick fixes, competitive pricing.
- Cons: Limited range of made-to-measure or high-end designer options, less specialisation in commercial furnishings.
Graham & Brown
- Key Features: While primarily known for wallpaper, Graham & Brown also offers a selection of curtains and blinds designed to complement their aesthetic. Focuses on design and quality.
- Average Price: Mid to High-end.
- Pros: Design-led products, good quality, cohesive home decor options.
- Cons: Smaller range of pure fabric or commercial options compared to specialists.
IKEA
- Key Features: Offers functional and modern curtains and blinds, often with innovative solutions for light control and privacy. Known for flat-pack furniture, their soft furnishings are similarly practical and value-oriented.
- Average Price: Budget-friendly.
- Pros: Affordable, minimalist designs, good for standard window sizes, readily available.
- Cons: Less customisation, quality might not be as high as specialist retailers, not typically geared towards commercial fire safety standards.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Direct-fabrics.co.uk Review & First Look

Direct-fabrics.co.uk presents itself as a leading UK manufacturer and supplier of curtains, blinds, and fabrics, specifically targeting commercial environments. A first glance at their homepage immediately conveys a focus on functionality and compliance, particularly with flame retardant standards. This is a crucial distinction from general home furnishing retailers, as they cater to a niche market with specific regulatory requirements.

Initial Impressions and User Interface

The website’s design is clean and professional, prioritizing clarity and ease of navigation. Key information such as “Free delivery £250 UK ex sh&i” and “5 Year Guarantee” is prominently displayed at the top, immediately addressing common customer concerns. The phone number (0117 2050561) is also highly visible, which is a big plus for businesses or individuals who prefer direct communication for complex orders.

Credibility and Trust Signals

One of the first things you notice is the heavy reliance on Trustpilot reviews, boasting an “Excellent” rating of 4.9/5 from over 2,100 customers. This is a significant trust signal. Beyond this, they highlight:

“Over 50,000 Orders Delivered”: Demonstrates considerable operational experience.
“British-Owned & Operated”: Appeals to customers looking to support local businesses.
“NHS certified supplier”: A major endorsement, indicating a high level of reliability and adherence to stringent standards, critical for healthcare environments.
“UK manufactured”: Reassures customers about quality control and ethical manufacturing practices, as all curtains and blinds are made in the United Kingdom.

These elements collectively build a strong case for the website’s legitimacy and trustworthiness, especially for commercial buyers who often need to verify supplier credentials rigorously.

Direct-fabrics.co.uk Features

Direct-fabrics.co.uk is highly specialised, and its features reflect this. They aren’t just selling curtains; they’re providing solutions for specific commercial and institutional needs, with a strong emphasis on safety and durability. Westcountrylupins.co.uk Review

Flame Retardant & Contract Furnishing Specialisation

This is the core of their offering. Direct Fabrics explicitly states they supply soft furnishings for commercial environments “certified to British and International Flame Retardant Standards.” This includes crucial standards like:

BS5867: For fabrics used in curtains and drapes.
BS7175: For upholstered furniture and bedding.
BS5852: For the ignitability of upholstered composites.
IMO M1 & B1: International maritime and building standards.

This commitment to certification is vital for industries like hospitality, healthcare, and education, where fire safety regulations are paramount. They also offer flame retardant bedding, which is less common but highly necessary for care homes and hotels.

Bespoke Manufacturing and Customisation

A significant feature is their made-to-measure service. This isn’t a one-size-fits-all shop. They explicitly state:

“Everything is made to measure.”
Fabrics are sold “by the linear metre — full width of roll per metre ordered.”
They provide “PDF quotes with full specs for tenders, meetings, and committees,” making them ideal for large-scale projects.

This customisation, coupled with their ability to manufacture in “as little as 15-20 working days” for made-to-measure curtains, is a clear advantage for businesses with tight deadlines and specific requirements.

Specialised Product Lines

Beyond general curtains and blinds, they offer highly specific products: Eggshellonline.co.uk Review

Stage / Theatre curtains: A niche product requiring specific acoustic and flame-retardant properties.
Soundproof Curtains: Advertised with “11db sound proofing,” tested and certified for acoustic absorption, crucial for spaces like recording studios, offices, or large halls.
Cubicle curtains and tracks: Essential for hospitals and care homes, highlighting their status as an NHS certified supplier.
Premium Cassette roller blinds with side channels: Indicating higher-end, blackout solutions often needed in commercial settings for light control and privacy.

The site also mentions a “10-year guarantee” on their cassette roller blinds, demonstrating confidence in their durability, which is a rare but welcome assurance for commercial investments.

Service and Support Features

They offer comprehensive support from “manufacture to installation,” with “20+ trusted fitters across the UK.” This end-to-end service simplifies the procurement process for large organisations, ensuring professional installation and compliance. Free samples are also available, which is a pragmatic feature, allowing clients to assess fabric quality and colour before committing to a large order.

Direct-fabrics.co.uk Pros & Cons

When evaluating any online retailer, it’s crucial to weigh the advantages against any potential drawbacks. Direct-fabrics.co.uk, with its specialised focus, has clear strengths and some areas that might be less appealing to a broader audience.

The Upsides: Where Direct Fabrics Shines

Specialised Expertise: Their primary strength lies in their deep specialisation in flame retardant and contract furnishings. This isn’t a side business; it’s their core focus. They understand the regulatory requirements (BS5867, BS7175, etc.) and specific needs of commercial clients.
Certified Quality: Being an NHS certified supplier and manufacturing products to stringent British and International Flame Retardant Standards provides immense confidence in the quality and safety of their offerings. For commercial environments, this is non-negotiable.
UK Manufacturing: The commitment to “UK manufactured” products implies better quality control, ethical labour practices, and often quicker lead times compared to overseas production. It also supports the local economy.
Comprehensive Service: From design and manufacture to nationwide installation with their own team of fitters, they offer an end-to-end solution. This is a significant convenience for large projects, reducing the need for multiple contractors.
Strong Customer Trust: The “Excellent” 4.9/5 Trustpilot rating from over 2,100 customers is a powerful indicator of high customer satisfaction and reliable service.
Customisation Capabilities: The ability to provide made-to-measure curtains and blinds, along with free samples and bespoke PDF quotes, caters perfectly to unique project requirements.
Clear Guarantees: A 5-year guarantee on all made-to-measure products and a 10-year guarantee on specific items like cassette blackout roller blinds shows confidence in their product longevity.

Potential Downsides: What to Consider

Niche Focus: While a strength for commercial clients, their specialisation might be a “con” for residential customers looking for purely decorative or budget-friendly options without the need for commercial certifications. Their product range might be less diverse in terms of purely aesthetic choices compared to general homeware stores.
Pricing (Implied): While not explicitly stated, high-quality, certified, made-to-measure products, especially those manufactured in the UK, generally come at a higher price point than mass-produced alternatives. The “Free delivery £250 UK” threshold also suggests a focus on larger orders.
Website Design Simplicity: While functional, the website’s design is practical rather than visually inspiring. Some users might prefer a more aesthetically engaging or modern interface, though this is subjective.
Returns Policy for Custom Items: Like most made-to-measure suppliers, their “made-to-measure items are non-returnable” policy is standard but can be a drawback if there’s a change of mind or an error in measurement (though they state they “always aim to resolve any concerns fairly”).
Limited “About Us” Detail: While they mention being “family-run British manufacturer,” a more detailed “About Us” page outlining their history, specific expertise, or key personnel could further enhance transparency and connection with customers.

In essence, Direct-fabrics.co.uk is exceptionally strong for its intended market. For a business or institution needing reliable, certified, and bespoke soft furnishings, their pros heavily outweigh the cons. For a general consumer seeking a quick, cheap curtain for a living room, it might not be the ideal fit.

Direct-fabrics.co.uk Alternatives

When considering alternatives to Direct-fabrics.co.uk, it’s important to differentiate between general home furnishing retailers and those that might offer similar commercial-grade or bespoke services. The alternatives listed previously like John Lewis or Dunelm are great for general home use, but for the specific niche of Direct Fabrics, you’d look for providers with robust commercial offerings. Troubador.co.uk Review

Competitors in Commercial Furnishings

Contract Interiors: Many companies specialise in “contract interiors” or “commercial soft furnishings.” These typically offer a similar range of flame-retardant fabrics, custom curtains, and blinds, often catering to hotels, schools, and healthcare. They’d similarly focus on meeting specific British and European standards.
Specialist Fabric Wholesalers: For businesses that have their own manufacturing or installation capabilities, going directly to a wholesaler of certified flame-retardant fabrics can be an alternative. Examples might include companies like Skopos Fabrics or Panaz, though they often deal in much larger quantities.
Large-Scale Furnishing Project Managers: For very large-scale projects, some companies act more as project managers for furnishing, sourcing from various manufacturers to meet specific client needs. These often work on interior design projects for new builds or major renovations.

Factors to Consider When Choosing an Alternative

When evaluating alternatives, especially for commercial use, consider these key aspects:

Certifications: Does the alternative explicitly state adherence to relevant British (e.g., BS5867) and international flame retardant standards? This is non-negotiable for public or commercial spaces.
Customisation: Can they provide made-to-measure solutions, not just off-the-shelf products? This includes bespoke sizing, fabric choices, and specific hardware.
Project Management & Installation: Do they offer full-service options, including surveying, design assistance, and professional installation? This is crucial for seamless project execution.
Track Record & Reviews: Look for evidence of successful past projects, client testimonials (especially from commercial entities), and independent review scores (like Trustpilot).
Guarantees & Support: What warranties do they offer on their products and installation? How responsive is their customer service?
Lead Times: For commercial projects, timely delivery is critical. Enquire about typical lead times for manufacturing and installation.

While Direct-fabrics.co.uk clearly articulates these strengths, any alternative would need to demonstrate similar capabilities to be a true like-for-like substitute, especially in the context of professional, regulated environments.

How to Get a Quick Quote from Direct-fabrics.co.uk

Direct-fabrics.co.uk understands that for commercial clients, time is often of the essence, and getting accurate pricing quickly is paramount. They’ve made the “quick quote” feature highly prominent on their website, which is a smart move for their target audience.

The Quick Quote Process

Locate the “Get Quick Quote!” Link: This is displayed very clearly at the top right of their homepage, next to the phone number. It’s hard to miss.
Click the Link: Clicking this will likely lead to a dedicated form or a contact page specifically designed for quote requests.
Provide Project Details: The form will typically ask for details relevant to a commercial furnishing project, such as:
- Your contact information (name, company, email, phone number).
- Type of product needed (curtains, blinds, fabrics, tracks, etc.).
- Specific requirements (e.g., “flame retardant,” “soundproof,” “blackout”).
- Measurements or approximate sizes needed (e.g., number of windows, width, drop).
- Quantity required.
- Any specific standards or certifications you need them to meet (e.g., BS5867 for a care home).
- Project timeline or deadline.
- Whether installation is required.
- Any specific fabric preferences or sample requests.
Submit the Request: Once all relevant information is entered, you submit the form.
Await Response: Direct Fabrics states they provide “fast quotes.” You can expect them to get back to you, likely via email or phone, with a detailed PDF quote that includes full specifications, suitable for tenders or internal meetings.

Why a Quick Quote is Beneficial for Commercial Clients

Budgeting: Businesses need to understand costs early in the project planning phase. A fast quote allows them to budget accurately and secure necessary approvals.
Tender Processes: For many commercial projects, companies must submit tenders, and precise quotes from suppliers are a critical component of these submissions. Direct Fabrics’ ability to provide “PDF quotes with full specs for tenders” is a significant advantage.
Complex Requirements: Unlike off-the-shelf purchases, commercial furnishing projects often involve complex measurements, specific flame retardancy levels, or unique installation challenges. A direct quote process allows these details to be captured and addressed accurately upfront.
Time-Saving: Instead of browsing endless product pages and guessing prices, a quick quote streamlines the process, saving valuable time for project managers and procurement teams.

This dedicated quick quote mechanism highlights Direct Fabrics’ understanding of its commercial customer base and their need for efficiency and detailed documentation. Rft-automotive.co.uk Review

Direct-fabrics.co.uk Pricing

Direct-fabrics.co.uk does not display explicit pricing for most of its products directly on the homepage, nor does it provide a general price list. This is a common approach for businesses that specialise in made-to-measure and contract furnishings, where pricing is highly variable based on numerous factors.

Factors Influencing Pricing

The cost of products from Direct-fabrics.co.uk would be influenced by:

Product Type: Curtains, blinds, fabrics, and tracks each have different base costs.
Material Quality: High-performance fabrics (e.g., soundproof, advanced flame-retardant materials) will naturally be more expensive than standard options.
Size and Quantity: As everything is made-to-measure, the dimensions (width, drop) significantly impact fabric usage and manufacturing time. Larger orders or bulk purchases for commercial projects might qualify for volume discounts.
Customisation: Specific finishes, linings (e.g., blackout, thermal), heading styles for curtains, or specialised blind mechanisms will add to the cost.
Certification Requirements: Meeting specific British and International flame retardant standards may involve certain material and treatment costs.
Installation Services: If the client opts for nationwide installation by Direct Fabrics’ fitters, this service will be an additional cost to the product price.
Shipping Costs: While they offer free delivery for UK orders over £250, smaller orders or international shipments would incur additional charges.

Why Transparent Pricing is Not Always Feasible for Bespoke Services

For a business like Direct-fabrics.co.uk, providing a simple, upfront price list would be misleading and impractical. Each project is unique, and pricing needs to reflect the precise specifications, materials, and services involved. This is why their emphasis is on:

Quick Quote System: Encouraging customers to submit their specific requirements for a tailored quotation.
Consultation: The provision of a prominent phone number suggests that many complex orders are best handled through direct consultation to ensure all needs are met and priced accurately.

This approach ensures that customers receive an exact price for their specific project, avoiding surprises and ensuring all requirements are factored in. For bulk or commercial buyers, this bespoke quotation process is standard and expected.

Direct-fabrics.co.uk Guarantees & Returns

Understanding a company’s guarantees and return policy is crucial for building customer confidence, especially when dealing with bespoke or large-scale orders. Direct-fabrics.co.uk outlines these policies clearly on its homepage and within its FAQs, demonstrating a commitment to quality and customer satisfaction. M60autos.co.uk Review

Product Guarantees

Direct-fabrics.co.uk offers robust guarantees on its products:

5-Year Guarantee on Made-to-Measure Products: They explicitly state, “We offer a 5-year guarantee on all made-to-measure products: curtains, blinds, tracks, and poles.” This is a significant commitment and indicates confidence in the durability and craftsmanship of their bespoke items. For commercial settings where furnishings undergo heavy use, a long-term guarantee provides substantial peace of mind.
10-Year Guarantee on Premium Cassette Roller Blinds: In an additional testament to quality, they mention a “10-year guarantee” specifically for their cassette blackout roller blinds. This extended warranty highlights the superior quality and expected longevity of these particular high-performance products.

These guarantees cover manufacturing defects or material faults under normal use, which is standard for the industry.

Returns Policy

Their return policy distinguishes between standard-size items and made-to-measure products, which is a common practice in the custom furnishings industry:

Standard-Size Items: For items that are not custom-made, Direct-fabrics.co.uk offers a 30-day return policy. This provides a reasonable window for customers to inspect and return non-custom items if they are not satisfied.
Made-to-Measure Items: As is standard for bespoke products, “Made-to-measure items are non-returnable.” This policy is logical because these items are created specifically to a customer’s unique dimensions and specifications, making them unsuitable for resale.
Commitment to Resolution: Crucially, even with the non-returnable policy for custom items, they add a reassuring caveat: “but we always aim to resolve any concerns fairly.” This indicates that if there’s a fault or an issue arising from their manufacturing process, they are committed to finding an equitable solution, such as repair or replacement.

Why These Policies Matter

Commercial Confidence: For businesses, long guarantees reduce the risk of unexpected replacement costs, making their products a more attractive investment.
Transparency: Clearly stating return limitations for custom items upfront manages customer expectations and prevents disputes.
Quality Assurance: Offering a 5-year and even 10-year guarantee underscores the perceived quality and longevity of their materials and workmanship. This can be a key differentiator in a competitive market.

In summary, Direct-fabrics.co.uk’s guarantees are competitive and their return policy is transparent and fair, especially given the custom nature of most of their offerings. This approach helps to foster trust and long-term customer relationships.

Direct-fabrics.co.uk Customer Service & Support

Effective customer service and robust support mechanisms are vital for any online business, particularly one dealing with bespoke orders and commercial clients. Direct-fabrics.co.uk appears to have several channels in place to assist its customers, as evident from its homepage features and FAQ section. Jsaccessories.co.uk Review

Contact Channels

Telephone Support: A prominently displayed phone number, 0117 2050561, is a primary contact point. For complex queries, detailed project discussions, or urgent matters, direct phone communication is often preferred by commercial clients. This indicates a commitment to personal interaction.
Online Quote Request: While not direct customer service, the “Get quick quote!” feature doubles as a tailored inquiry form, streamlining the initial communication process for project-specific needs.
Email Communication: Although not explicitly advertised with a specific email address on the main page, it’s standard for online businesses to have email support, typically accessed through contact forms or inferred from the quote request process. The mention of saving carts and emailing them also implies email communication.

FAQs Section

The “Frequently Asked Questions” section is a comprehensive resource that addresses many common queries without the need for direct contact, empowering customers with immediate answers. Key topics covered in their FAQs include:

Delivery Times: Providing specific lead times for different product categories (e.g., “Curtain tracks: 3–5 working days. Made-to-measure curtains: 3–4 weeks. Fabrics: next-day delivery.”). This is crucial for project planning.
Product Types & Customisation: Clarifying what types of curtains they manufacture (“blackout, dimout, thermal, acoustic, stage, and flame-retardant”) and confirming that “Everything is made to measure.”
International Shipping: Addressing queries about shipping outside the UK and mentioning custom quotes for such orders.
Flame Retardancy: Reassuring customers that “99% of our products are flame retardant,” with clear marking for exceptions.
Returns Policy: Outlining the 30-day return for standard items and the non-returnable nature of made-to-measure items, along with their commitment to resolving fair concerns.
Company Credibility: Explaining “Why choose Direct Fabrics?” by highlighting their family-run nature, NHS and UK Government trust, and excellent Trustpilot reviews.
Samples & Quotations: Confirming the availability of free samples and bespoke PDF quotations.
Installation Services: Confirming nationwide installation by their team of fitters.
Product Guarantees: Reaffirming the 5-year guarantee on made-to-measure products.

Overall Support Assessment

Direct-fabrics.co.uk’s approach to customer service appears proactive and well-structured. The prominent phone number, detailed FAQs, and efficient quote system collectively suggest a business that aims to be accessible and provide thorough information. For commercial clients, having readily available answers to logistical and technical questions, coupled with direct lines for complex projects, is a significant advantage. The positive Trustpilot reviews also indirectly reflect good customer service experiences.

FAQ

What is Direct-fabrics.co.uk?

Direct-fabrics.co.uk is a UK-based manufacturer and supplier specialising in curtains, blinds, and fabrics, primarily for commercial environments such as hotels, care homes, schools, and hospitals.

Is Direct-fabrics.co.uk a legitimate company?

Yes, based on its website, Direct-fabrics.co.uk appears to be a legitimate company, highlighting its UK manufacturing, NHS certification, and strong Trustpilot rating of 4.9/5 from over 2,100 customers.

What types of products does Direct-fabrics.co.uk offer?

Direct-fabrics.co.uk offers a range of soft furnishings, including curtains (blackout, dimout, thermal, acoustic, stage, flame-retardant), various blinds (roller, Venetian, vertical), curtain tracks, and a wide selection of flame-retardant fabrics. Bluebond.co.uk Review

Are Direct-fabrics.co.uk’s products flame retardant?

Yes, approximately 99% of Direct-fabrics.co.uk’s products are certified to British and International Flame Retardant Standards, including BS5867, BS7175, BS5852, IMO M1 & B1. Any exceptions are clearly marked.

Does Direct-fabrics.co.uk offer made-to-measure items?

Yes, Direct-fabrics.co.uk specialises in made-to-measure products, including curtains and blinds, to fit specific dimensions and project requirements. Fabrics are sold by the linear metre.

What is the delivery time for Direct-fabrics.co.uk products?

Delivery times vary: curtain tracks take 3–5 working days, made-to-measure curtains take 3–4 weeks, roller blinds take 7 days, and fabrics typically offer next-day delivery. Printed fabrics take 7 days.

Does Direct-fabrics.co.uk ship internationally?

Yes, Direct-fabrics.co.uk provides custom quotes for international orders, particularly for longer-length items that require specialist shipping.

What is the guarantee policy for Direct-fabrics.co.uk products?

Direct-fabrics.co.uk offers a 5-year guarantee on all made-to-measure products (curtains, blinds, tracks, and poles). Premium cassette roller blinds come with an extended 10-year guarantee. Rustandoak.co.uk Review

What is Direct-fabrics.co.uk’s return policy?

Standard-size items have a 30-day return policy. However, made-to-measure items are non-returnable due to their custom nature, though the company aims to resolve any concerns fairly.

Can I get fabric samples from Direct-fabrics.co.uk?

Yes, Direct-fabrics.co.uk offers free fabric samples, which are sent First Class by Royal Mail.

How do I get a quick quote from Direct-fabrics.co.uk?

You can request a quick quote by clicking the “Get quick quote!” link on their homepage and providing your project requirements. They aim to provide fast, detailed PDF quotes.

Does Direct-fabrics.co.uk offer installation services?

Yes, Direct-fabrics.co.uk offers nationwide installation services across the UK with a team of over 20 trusted fitters.

Is Direct-fabrics.co.uk an NHS certified supplier?

Yes, Direct-fabrics.co.uk is a registered NHS certified supplier and works on projects ranging from individual medical practices to full hospital contracts. Britishpneumatics.co.uk Review

Are Direct-fabrics.co.uk products manufactured in the UK?

Yes, all curtains and blinds from Direct-fabrics.co.uk are manufactured in the United Kingdom, emphasising quality and supporting British industry.

What kind of soundproof curtains does Direct-fabrics.co.uk offer?

Direct-fabrics.co.uk manufactures soundproof curtains that are certified and tested, providing 11db soundproofing for acoustic absorption and blocking unwanted noise.

What is a cassette blackout roller blind?

A cassette blackout roller blind from Direct-fabrics.co.uk is a high-quality roller blind that comes with a headbox (cassette) and often side channels, designed to provide superior light blocking for commercial and domestic situations.

Who are Direct-fabrics.co.uk’s main customers?

Direct-fabrics.co.uk primarily supplies businesses and institutions from sectors including care homes, hospitality (hotels), education (schools), and healthcare (NHS, hospitals).

How does Direct-fabrics.co.uk ensure product quality?

They ensure quality through UK manufacturing, certification to British and International Flame Retardant Standards, and offering significant guarantees (5-year standard, 10-year on some products). Wmsp.co.uk Review

Can Direct-fabrics.co.uk handle large commercial tenders?

Yes, they explicitly state they provide PDF quotes with full specifications for tenders, meetings, and committees, indicating their capability to handle large-scale commercial projects.

What makes Direct-fabrics.co.uk stand out from other suppliers?

Direct-fabrics.co.uk stands out due to its specialisation in flame-retardant contract furnishings, UK manufacturing, NHS certification, comprehensive end-to-end service (design to installation), strong customer reviews, and commitment to bespoke solutions.