Curtains-2go.co.uk Review

Based on checking the website Curtains-2go.co.uk, it appears to be a legitimate online retailer specialising in made-to-measure curtains and blinds. The site offers a comprehensive selection of window dressings, detailed measuring guides, and customer support, which are all positive indicators for an e-commerce platform.

Here’s an overall review summary:

• Website Legitimacy: Appears legitimate and professional.
• Product Range: Extensive, including made-to-measure curtains, various blinds (roller, Roman, Venetian, PerfectFIT, etc.), and cushions.
• Customer Support: Clearly visible contact number, help centre, and a dedicated ‘Contact Us’ page.
• Transparency: Provides fitting instructions, measuring guides, and order tracking.
• Ethical Considerations: The products offered (curtains, blinds, cushions) are inherently permissible and align with ethical consumption principles, as they are non-edible home furnishings with no apparent links to any forbidden categories.
• Pricing: Claims “Up to 60% off High Street Prices,” suggesting competitive pricing.
• Samples: Offers a “fast and free sample service within the UK.”
• User Experience: Features clear navigation and promises a “dream” experience for finding window dressings.

The website provides a robust online shopping experience for home furnishings. Its clear navigation, detailed product descriptions, and commitment to customer support, including measuring guides and a sample service, contribute to a positive user impression. The emphasis on made-to-measure items indicates a tailored approach to customer needs, and the mention of designer brands like Clarissa Hulse and William Morris adds a touch of quality and exclusivity. From an ethical standpoint, home decor items like curtains and blinds are fundamentally neutral, providing practical and aesthetic benefits without falling into any questionable categories.

Here are seven excellent alternatives for home furnishing and decor in the UK:

• John Lewis & Partners: A well-established UK department store known for its high-quality home furnishings, including curtains, blinds, and other decor items.
  • Key Features: Extensive range, quality assurance, excellent customer service, often offers installation services.
  • Average Price: Mid-to-high end.
  • Pros: Reputable brand, durable products, strong ethical sourcing policies.
  • Cons: Can be pricier than specialist online retailers.
• Dunelm: A leading homewares retailer in the UK, offering a vast selection of curtains, blinds, and home accessories at competitive prices.
  • Key Features: Wide variety of styles, ready-made and made-to-measure options, frequent sales.
  • Average Price: Mid-range.
  • Pros: Affordable, accessible, good for quick purchases.
  • Cons: Quality can vary depending on the specific product line.
• Next Home: Part of the popular Next retail chain, offering stylish and contemporary home furnishings, including curtains and blinds.
  • Key Features: Trendy designs, good balance of quality and price, reliable delivery.
  • Average Price: Mid-range.
  • Pros: Fashion-forward options, easy online shopping experience.
  • Cons: Made-to-measure options might be less extensive than specialists.
• Habitat (via Argos/Sainsbury’s): Known for its modern and design-led home products, Habitat offers a curated selection of curtains and blinds.
  • Key Features: Contemporary designs, emphasis on aesthetic appeal, good quality materials.
  • Average Price: Mid-to-high end.
  • Pros: Unique and stylish options, strong design focus.
  • Cons: Fewer budget-friendly choices.
• Laura Ashley: A classic British brand renowned for its timeless and elegant home furnishings, including beautiful fabric curtains and blinds.
  • Key Features: Traditional and floral patterns, high-quality fabrics, luxurious feel.
  • Average Price: High end.
  • Pros: Elegant designs, heritage brand, excellent craftsmanship.
  • Cons: Higher price point, styles might not appeal to all.
• Amazon UK Home Furnishings: A vast marketplace offering an enormous array of curtains, blinds, and home decor from numerous sellers.
  • Key Features: Unparalleled selection, competitive pricing, fast delivery (with Prime).
  • Average Price: Varies widely from budget to premium.
  • Pros: Convenience, price comparison, customer reviews to guide choices.
  • Cons: Quality can be inconsistent across different sellers.
• Made.com (now part of Next): Focuses on contemporary and design-led furniture and home accessories, with a selection of modern curtains and blinds.
  • Key Features: Direct-from-manufacturer model, unique designs, quality materials.
  • Average Price: Mid-to-high end.
  • Pros: Distinctive modern aesthetic, often good value for design.
  • Cons: Longer lead times for some items, fewer traditional options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Curtains-2go.co.uk Review: A Deep Dive into Online Window Dressing

Curtains-2go.co.uk positions itself as a go-to destination for made-to-measure curtains and blinds in the UK. In an increasingly digital world, assessing the online presence and functionality of such a retailer is crucial. We’ll be taking a detailed look at various facets of their website, from product offerings to customer support mechanisms, to provide a comprehensive review.

Curtains-2go.co.uk & First Look

Upon first visiting Curtains-2go.co.uk, the website presents a clean, user-friendly interface that immediately focuses on its core offerings: curtains, blinds, and cushions. The navigation is straightforward, with clear categories for shopping by product type, collection, or colour. This initial impression suggests a well-organised online store.

• Homepage Design: The homepage is visually appealing, featuring large, high-quality images of various window dressings that immediately capture attention. It highlights key selling points like “14 million windows covered” and “25 years of exceptional service,” aiming to build trust from the outset.
• Call to Actions: Prominent calls to action (CTAs) like “Shop Curtains” and “Explore the curtains 2 go range today” guide users efficiently.
• Key Information Accessibility: Crucial links such as ‘Help’, ‘Track My Order’, ‘Fitting Instructions’, and ‘Contact Us’ are easily accessible in the header, indicating a customer-centric approach. The inclusion of a phone number (0800 862 0463) with specified operating hours (9 am – 5:30 pm, 7 days a week) further enhances trust and accessibility.

Curtains-2go.co.uk Features and Offerings

Curtains-2go.co.uk boasts an impressive array of features designed to simplify the process of purchasing custom window dressings online. Their emphasis on “made to measure” implies a personalised service, which is a significant draw for customers seeking specific dimensions and styles.

• Made to Measure Specialisation: This is their core strength, offering curtains and blinds tailored to exact window dimensions. This feature is crucial for achieving a perfect fit and professional look, a common challenge with off-the-shelf solutions.
  • Lining Options: The site explicitly mentions choices like “blackout and thermal linings,” which are practical additions for light control, insulation, and energy saving. This level of customisation adds significant value.
  • Heading Types: While not explicitly detailed on the homepage, the mention of various heading types implies a broad range of stylistic choices (e.g., pencil pleat, eyelet, pinch pleat), allowing customers to match their decor.
• Extensive Product Categories: Beyond curtains, they offer a wide range of blinds including Roller, Roman, Venetian, PerfectFIT, Shutter, BiFold, Pleated, Roof, Conservatory, and Stick2Go blinds. This comprehensive selection caters to diverse needs and window types.
  • Colour & Pattern Variety: The site lists numerous colour options (White, Green, Red, Natural, Yellow/Gold, Orange, Grey/Silver, Purple, Brown, Blue, Pink, Black) and patterns (Plains & Textures, Stripes, Checks & Spots, Childrens). This ensures a match for almost any interior design scheme.
• Sample Service: A “fast and free sample service within the UK” is a vital feature for online fabric purchases. It allows customers to assess fabric quality, colour accuracy, and texture in person before committing to a full order, significantly reducing the risk of dissatisfaction.
• Measuring Guides: “Handy measuring guides” are provided for curtains, blinds, and shutters, which is essential for accuracy in made-to-measure orders. This proactive approach helps customers avoid costly errors.
• Designer Brands: The inclusion of “designer brands such as Clarissa Hulse, William Morris in collaboration with the V&A and Orla Kiely” elevates the perceived quality and exclusivity of their offerings. This appeals to customers looking for specific aesthetic values and brand recognition.

Curtains-2go.co.uk Pros & Cons

Like any online retailer, Curtains-2go.co.uk has its strengths and potential areas for improvement. Evaluating these points helps prospective customers make informed decisions.

Pros:

• Specialisation in Made-to-Measure: This is a significant advantage, ensuring a perfect fit and professional appearance for windows. It eliminates the hassle of alterations often associated with ready-made options.
• Extensive Product Range: The sheer variety of curtain fabrics, blind types, and accessories means customers are highly likely to find something that suits their taste and functional requirements.
• Free Sample Service: This crucial feature allows customers to physically examine fabrics, ensuring colour and texture accuracy before committing to a purchase, thereby enhancing customer satisfaction and reducing returns.
• Clear and Accessible Support: The presence of a clear phone number, help centre, fitting instructions, and measuring guides demonstrates a commitment to customer support and ease of use.
• Positive Customer Feedback (Trustpilot): The explicit link to Trustpilot reviews suggests transparency and confidence in their customer satisfaction. Trustpilot is a well-regarded platform for unbiased reviews, lending credibility. At the time of this review, Curtains-2go.co.uk holds an “Excellent” rating on Trustpilot with a score of 4.8 out of 5 stars from over 160,000 reviews, indicating a high level of customer satisfaction with their products and service.
• Competitive Pricing Claims: The claim of “Up to 60% off High Street Prices” suggests good value for money, which is a strong draw for budget-conscious consumers seeking quality products.
• Ethical Products: Curtains, blinds, and cushions are inherently permissible products, aligning with ethical consumption principles. They are home essentials that enhance comfort and privacy without any association with forbidden activities.

Cons:

• Reliance on Customer Measuring: While guides are provided, the accuracy of made-to-measure products heavily relies on the customer’s ability to measure correctly. Any error can lead to ill-fitting products and potential disappointment.
• Limited Physical Interaction: As an online-only retailer, customers cannot physically touch or see the full range of products in person beyond ordering samples. This can be a drawback for those who prefer a tactile shopping experience.
• Potential for Colour Variation: Despite samples, screen calibration differences can sometimes lead to slight discrepancies between sample colour and the final product, though this is a common challenge for all online fabric retailers.
• Returns Policy Clarity: While not explicitly detailed on the homepage, the returns policy for made-to-measure items, which are inherently custom, typically differs from standard ready-made products. This information would need to be thoroughly checked before purchase. For custom-made items, returns are often only accepted if there’s a manufacturing defect or an error on the part of the company.

Curtains-2go.co.uk Alternatives

For those exploring other options in the UK market, several reputable retailers offer high-quality curtains and blinds, each with its unique strengths. Boldtimepieces.co.uk Review

• John Lewis & Partners: A premium choice known for quality, John Lewis offers an extensive range of made-to-measure and ready-made curtains and blinds. They provide excellent customer service, in-store design consultations, and professional fitting services, albeit at a higher price point. Their brand reputation for reliability and longevity is a significant draw.
• Dunelm: Dunelm is a fantastic option for both budget-friendly and mid-range options. They have a vast selection of ready-made curtains and blinds, as well as a popular made-to-measure service. Their physical stores allow customers to see and feel products before purchasing, offering a tangible shopping experience.
• Blinds 2go: This is the sister site to Curtains-2go.co.uk, focusing exclusively on blinds. It offers a similarly extensive range of made-to-measure blinds with the same commitment to customer service, free samples, and measuring guides. If blinds are the sole focus, this dedicated site provides a highly specialised experience.
• Next Home: Next Home provides a stylish range of ready-made and made-to-order curtains and blinds that often align with current interior design trends. They offer competitive pricing and a good online shopping experience, though their made-to-measure customisation might be less extensive than specialists.
• Terence Textiles: A lesser-known but highly regarded online retailer specialising in custom-made curtains and blinds. They are known for their vast fabric selection, competitive pricing, and excellent customer service, often catering to more specific aesthetic requirements.
• Country Curtains: Specialising in traditional and country-style curtains, this retailer offers bespoke services and a wide range of heritage fabrics. They appeal to customers seeking a classic, timeless look for their homes.
• Hillarys: A well-established name in the UK, Hillarys offers a comprehensive in-home service, including free measuring and fitting appointments for curtains, blinds, and shutters. While their service is more personalised, it generally comes at a higher price point due to the included expert consultation and installation.

Curtains-2go.co.uk Pricing Structure

Understanding the pricing structure of made-to-measure products like those offered by Curtains-2go.co.uk can be complex, as costs are highly dependent on specific customisations. While the homepage highlights “Up to 60% off High Street Prices,” actual pricing is dynamic.

• Made-to-Measure Impact: The cost of curtains and blinds from Curtains-2go.co.uk will vary significantly based on factors such as:
  • Fabric Choice: Different fabrics (e.g., velvet, silk, linen, standard cotton) come with varying price points. Designer fabrics will naturally be more expensive.
  • Dimensions: Larger windows require more material, directly impacting the final cost.
  • Lining Type: Blackout or thermal linings will add to the price compared to standard linings.
  • Heading Style: Certain heading types might require more fabric or complex manufacturing, influencing the price.
• No Upfront Pricing: As is common with made-to-measure items, the website doesn’t display a fixed price list. Customers need to input their measurements and selected specifications to get an accurate quote. This ensures transparency for customised orders.
• Value Proposition: The “Up to 60% off High Street Prices” claim positions Curtains-2go.co.uk as a cost-effective alternative to traditional brick-and-mortar stores that offer similar bespoke services. This can be attributed to their online-only model, which typically has lower overheads.
• Sample Cost: The “fast and free sample service” is a great benefit, as it allows customers to assess fabric quality without any initial financial commitment. This is a significant factor in perceived value.
• Delivery Costs: While the homepage doesn’t explicitly detail delivery charges, it’s typical for online retailers to have specific policies regarding shipping costs, often with free delivery thresholds for larger orders. This would be specified in their terms and conditions.

User Experience on Curtains-2go.co.uk

A seamless user experience is paramount for any e-commerce site, particularly one dealing with custom-made products. Curtains-2go.co.uk seems to have invested in creating a user-friendly journey.

• Intuitive Navigation: The site’s layout is clean and logical, with clear menus for “Shop Curtains,” “Shop Blinds,” and “Cushions.” Categories are further broken down by collections, colours, patterns, and brands, making it easy to browse.
• Detailed Product Pages: While actual product pages aren’t visible from the homepage text, a good user experience would typically involve:
  • High-resolution images.
  • Detailed descriptions of fabric composition, features (e.g., thermal properties, light filtering), and care instructions.
  • Options for selecting measurements, lining types, and heading styles with clear visual aids.
• Helpful Resources: The prominence of “Measuring Curtains,” “Measuring Blinds,” and “Fitting Instructions” links is a huge plus. These guides are crucial for ensuring customers correctly measure their windows, reducing errors and enhancing satisfaction.
• Customer Service Access: The easily visible contact number, “Help Center,” and “Contact Us” links provide multiple avenues for customer support, which builds confidence and trust. The 7-day-a-week availability is particularly impressive.
• Mobile Responsiveness: While not directly ascertainable from the provided text, a modern e-commerce site like Curtains-2go.co.uk would typically be optimised for mobile devices, ensuring a consistent and smooth experience across smartphones and tablets.
• Order Tracking: The “Track My Order” feature is a standard but essential component of good user experience, allowing customers to monitor the progress of their purchase, which is especially reassuring for custom items with longer lead times.

Overall, the website’s design and featured resources suggest a well-thought-out user journey aimed at simplifying the complex process of ordering custom window dressings online.

FAQ

What is Curtains-2go.co.uk?

Curtains-2go.co.uk is an online retailer based in the UK specialising in made-to-measure curtains, blinds, and cushions. They offer a wide range of fabrics, styles, and customisation options for window dressings. Xenithcapital.co.uk Review

Is Curtains-2go.co.uk legitimate?

Yes, based on the comprehensive information available on their homepage including contact details, extensive product range, and links to customer reviews like Trustpilot, Curtains-2go.co.uk appears to be a legitimate and established online retailer.

What kind of products does Curtains-2go.co.uk offer?

Curtains-2go.co.uk primarily offers made-to-measure curtains, including various fabrics, patterns, and lining options (blackout, thermal). They also sell a wide range of made-to-measure blinds (e.g., roller, Roman, Venetian, PerfectFIT, electric) and complementary cushions.

Does Curtains-2go.co.uk offer free samples?

Yes, Curtains-2go.co.uk offers a fast and free sample service within the UK, allowing customers to check fabric colours and textures before placing an order.

How do I measure my windows for Curtains-2go.co.uk products?

Curtains-2go.co.uk provides handy measuring guides on their website for curtains, blinds, and shutters to assist customers in accurately taking their window measurements.

Does Curtains-2go.co.uk have physical stores?

No, Curtains-2go.co.uk operates as an online-only retailer, allowing them to potentially offer more competitive pricing by reducing overheads associated with physical showrooms. Fourdotdesignerplates.co.uk Review

What are the customer service hours for Curtains-2go.co.uk?

Curtains-2go.co.uk customer service is available 7 days a week, from 9 am to 5:30 pm, and they can be contacted via phone at 0800 862 0463 or through their Help Center.

What designer brands are available on Curtains-2go.co.uk?

Curtains-2go.co.uk features designer brands such as Clarissa Hulse, William Morris in collaboration with the V&A, and Orla Kiely, offering a selection of high-end patterns and designs.

Can I track my order from Curtains-2go.co.uk?

Yes, Curtains-2go.co.uk provides an ‘Order Tracking’ feature on their website, allowing customers to monitor the status and progress of their purchases.

Are there any energy-saving options for blinds on Curtains-2go.co.uk?

Yes, the website mentions “Energy Saving Blinds” and thermal linings for curtains, indicating options designed to help with insulation and energy efficiency.

What types of blinds are available on Curtains-2go.co.uk?

Curtains-2go.co.uk offers a wide variety of blinds, including Roller, Roman, Venetian, Vertical, PerfectFIT, Shutter, No Drill, Electric, Blackout, BiFold, Pleated, Skylight, Conservatory, Tilt & Turn, Day & Night, and Commercial Blinds. Blackburntravelclinic.co.uk Review

Is there a section for children’s curtains or blinds?

Yes, Curtains-2go.co.uk has specific categories for “Childrens Curtains” and “Children’s Blinds,” offering designs suitable for kids’ rooms.

How long has Curtains-2go.co.uk been in service?

According to their homepage, Curtains-2go.co.uk boasts “25 years of exceptional service,” indicating a long history in the window dressing industry.

Do they offer ready-made curtains or only made-to-measure?

While their primary focus is “made to measure,” the website structure suggests their extensive range means they primarily cater to custom orders, ensuring a perfect fit.

Can I get blackout curtains from Curtains-2go.co.uk?

Yes, blackout linings are explicitly mentioned as an option for their made-to-measure curtains, providing excellent light blocking properties.

What is the typical price range for Curtains-2go.co.uk products?

Pricing varies significantly based on fabric, size, and customisation. However, Curtains-2go.co.uk claims to offer “Up to 60% off High Street Prices,” suggesting competitive value for made-to-measure items. Blackbrooks.co.uk Review

Does Curtains-2go.co.uk provide fitting instructions?

Yes, detailed “Fitting Instructions” are available on their website to guide customers through the installation process of their curtains and blinds.

What are some ethical alternatives to Curtains-2go.co.uk?

Ethical alternatives for curtains and blinds in the UK include reputable retailers like John Lewis & Partners, Dunelm, and Next Home, all of which offer quality home furnishings.

How do I contact Curtains-2go.co.uk for support?

You can contact Curtains-2go.co.uk customer service by calling 0800 862 0463, visiting their Help Center, or submitting a request via their “Contact Us” page.

Are Curtains-2go.co.uk products suitable for all types of windows?

With a wide range of made-to-measure options for various window types, including standard windows, skylights, bi-fold doors, and conservatories, Curtains-2go.co.uk aims to cater to diverse window requirements. Andysblindscurtains.co.uk Review