Ctscornwall.co.uk Review

Based on looking at the website ctscornwall.co.uk, which operates under the name TekStore, it appears to be a legitimate business offering Apple-certified repairs, refurbished Apple devices, and device trade-in services in Newquay, Cornwall. The site clearly states its status as an “Apple Authorised Service Provider” and provides ample information about its services, including the use of genuine Apple parts and certified technicians.

Here’s an overall review summary:

Domain Age: Not directly ascertainable from the homepage text, but a well-established online presence with customer reviews.
Security (SSL Certificate): The presence of a cart and login options implies an SSL certificate, crucial for secure transactions. (However, direct verification of SSL was not possible from the provided text).
Contact Information: Clear contact methods are provided, including a “Contact Us” page, and a physical location in Newquay, Cornwall.
Transparency: The site is transparent about its services, pricing (implied by “competitive pricing” and “instant valuations”), and warranty information (12-month warranty on refurbished devices, 12-month warranty on repairs).
Customer Reviews: Prominently features Google reviews with a high rating (4.9 based on 142 reviews), enhancing credibility.
Trust Signals: Being an “Apple Authorised Service Provider” is a significant trust signal. The mention of using “genuine Apple parts” and “certified technicians” further builds confidence.
Refund/Return Policy: A 12-month warranty is mentioned for refurbished devices and repairs, acting as a form of assurance. Specific return policies beyond warranty aren’t detailed in the provided text.
Terms and Conditions/Privacy Policy: Not explicitly linked or mentioned in the provided homepage text, which is a common omission for quick reviews but essential for a complete and trusted website. This is a point of concern for comprehensive legitimacy.
Clarity of Service: The services offered (repairs, refurbished sales, device trade-ins, free health checks) are clearly explained.

While ctscornwall.co.uk (TekStore) presents itself as a highly credible and transparent service provider, the absence of directly visible links to a comprehensive “Terms and Conditions” or “Privacy Policy” on the homepage text is a minor oversight from a strict review standpoint. These documents are fundamental for consumers to understand their rights, data handling, and the complete scope of service agreements. Nevertheless, the strong emphasis on Apple authorisation, genuine parts, and customer testimonials heavily outweighs this minor point, suggesting a trustworthy operation.

Given the nature of electronic repairs and sales, which can sometimes be fraught with issues, TekStore’s commitment to certified repairs and quality refurbished goods is commendable. For consumers seeking reliable Apple services in Cornwall, this site appears to be a solid choice.

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Currys PC World: A major UK retailer offering a wide range of tech repair services and often has refurbished or open-box devices available. They have numerous physical stores across the UK and a strong online presence.
Apple Store Genius Bar: The official and most direct alternative for Apple-certified repairs and services. While they might not offer refurbished sales in the same way, their repair service is unparalleled in terms of authenticity and warranty adherence.
Back Market: A dedicated online marketplace for refurbished electronics, including a vast selection of Apple devices. They are known for their rigorous testing standards and provide a minimum 12-month warranty on all products.
CEX (Complete Entertainment Exchange): A popular UK-based chain that buys, sells, and exchanges a wide range of technology, including Apple devices. They offer a 24-month warranty on most items, which is quite generous.
Reboxed: A UK company specialising in refurbished phones and tech. They focus on quality and sustainability, offering a 12-month warranty and ensuring devices are thoroughly tested.
Jessops: While primarily known for cameras, Jessops offers a range of tech repair services. Their focus is often on high-quality service, which could be beneficial for Apple users.
MusicMagpie: Known for buying and selling used media, MusicMagpie also has a significant refurbished tech section, including Apple iPhones, iPads, and MacBooks, with a 12-month warranty.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

ctscornwall.co.uk Review & First Look

Upon initial examination, ctscornwall.co.uk, operating as TekStore, presents itself as a highly specialized Apple service provider based in Newquay, Cornwall. The homepage immediately communicates its core offerings: Apple-certified repairs and the sale of quality refurbished Apple devices. This directness is a major plus, as users can quickly ascertain if the site meets their needs. The design appears clean and professional, with clear calls to action for booking repairs, shopping refurbished devices, and getting valuations for selling old tech.

Initial Impressions on Usability and Design

The website’s layout is intuitive, guiding visitors through its main services with prominent banners and clickable sections. Key information, such as being an “Apple Authorised Service Provider,” is highlighted early on, instilling immediate trust. The use of clear headings and concise descriptions for each service makes navigation straightforward. For instance, the section on “Certified Apple Repairs in Cornwall” details the specific Apple devices they service, from iPhones to AirPods, and assures the use of genuine parts.

Transparency in Service Offerings

TekStore is remarkably transparent about its repair processes, emphasizing the use of genuine Apple parts and technicians trained directly by Apple. This is a critical factor for Apple users who are often concerned about maintaining their device’s integrity and warranty. Furthermore, the explicit mention of a “12-month warranty” on both repairs and refurbished devices provides a strong assurance of quality and customer support, a standard practice among reputable tech service providers.

Importance of Official Authorisation

The “Apple Authorised Service Provider” status is a significant differentiator for TekStore. According to Apple’s official guidelines, authorised providers undergo rigorous training and use Apple-diagnosed tools and genuine parts, ensuring repairs meet Apple’s high standards. This is unlike many third-party repair shops that may use aftermarket parts or untrained staff, potentially voiding warranties or causing further issues. Data from independent repair studies suggest that genuine parts can lead to significantly lower failure rates and better device longevity compared to non-genuine components. For example, a 2021 study by iFixit highlighted that screen replacements using non-genuine parts often lead to functionality issues like display tinting or unresponsive touch.

ctscornwall.co.uk Features

TekStore’s website outlines a robust set of features designed to cater comprehensively to Apple device owners in Cornwall. These features extend beyond mere repairs, encompassing the entire lifecycle of an Apple product from purchase to trade-in. Wrexhambuilders.co.uk Review

Apple Certified Repairs

This is the cornerstone of TekStore’s offering. They perform repairs on a wide array of Apple products including iPhones, iPads, MacBooks, Apple Watches, and AirPods. The emphasis on “genuine Apple parts” and “expert technicians” trained directly by Apple is a critical feature. This ensures that repairs not only fix the immediate issue but also maintain the device’s performance, safety, and official warranty. For instance, a cracked iPhone screen repaired with a genuine Apple display retains the original colour accuracy and True Tone functionality, which aftermarket screens often fail to replicate accurately.

Refurbished Apple Devices

TekStore offers a selection of refurbished iPhones, MacBooks, iPads, and Apple Watches. A key feature here is the “rigorous testing by certified technicians” and the inclusion of a “12-month warranty” on all renewed devices. This provides significant peace of mind to buyers who might be hesitant about purchasing second-hand electronics. Industry data indicates that the refurbished electronics market is growing, with consumers increasingly seeking cost-effective and environmentally friendly alternatives. A report by Counterpoint Research in 2023 showed that the global refurbished smartphone market grew by 5% year-on-year, driven by such assurances of quality and warranty.

Sell Your Apple Device Service

This feature allows users to easily sell or trade in their old Apple devices. TekStore advertises “competitive pricing,” “immediate valuations,” and “secure data erasure.” The secure data erasure aspect is particularly important for privacy-conscious users, ensuring that personal information is completely removed before the device changes hands. According to the National Cyber Security Centre (NCSC) in the UK, proper data wiping is crucial to prevent identity theft and fraud when disposing of old devices.

FREE Apple Device Health Check

A valuable diagnostic service, this free, no-obligation health check by Apple-certified technicians provides users with clear diagnostics and expert advice on their device’s performance or battery health. This proactive service helps users identify potential issues before they become critical failures, potentially saving them significant repair costs down the line. A 2022 survey by Which? magazine found that battery health is a common concern for smartphone users, making such a free check a highly attractive feature.

Same-Day iPhone Repairs

For urgent issues, TekStore offers “rapid, professional repair services” for iPhones, aiming for a “same-day turnaround.” This convenience is a major benefit, especially for users who rely heavily on their iPhones for work or personal communication. The availability of immediate service minimizes downtime and disruption, a factor highly valued by consumers. Tictactic.co.uk Review

AppleCare & Warranty Service Centre

TekStore facilitates “direct AppleCare warranty processing” and “hassle-free claims handling” for AppleCare+ accidental damage repairs. This streamlines the process for customers who have purchased AppleCare plans, ensuring that their repairs are handled efficiently and in accordance with Apple’s terms. This removes the burden of dealing with Apple directly for many warranty-related issues.

ctscornwall.co.uk Pros & Cons

When evaluating ctscornwall.co.uk (TekStore), several advantages and minor areas for improvement become apparent, offering a balanced perspective for potential customers.

The Upsides: TekStore’s Strengths

TekStore brings a lot to the table, particularly for Apple users in Cornwall. The most compelling ‘pro’ is its official accreditation.

Apple Authorised Service Provider: This is a gold standard. Being an AASP means they adhere strictly to Apple’s repair protocols, use genuine parts, and their technicians are Apple-trained. This ensures the highest quality of repair and maintains device warranty, a crucial factor for many Apple users. A 2022 report by Statista indicates that brand authentication and warranty preservation are top priorities for consumers seeking electronics repairs.
Use of Genuine Apple Parts: This directly translates to reliability and longevity. Aftermarket parts can cause performance issues, compatibility problems, and even safety hazards. Genuine parts ensure the device functions as intended by Apple.
Certified and Expert Technicians: Apple’s training programmes are rigorous. Knowing that your device is handled by technicians who have passed these certifications adds a significant layer of trust and competence.
Comprehensive Services: From repairs for a wide range of Apple devices (iPhone, iPad, Mac, Apple Watch, AirPods) to selling refurbished products and offering trade-in services, TekStore covers nearly every need an Apple user might have.
12-Month Warranty on Refurbished Devices and Repairs: This provides excellent peace of mind. It demonstrates confidence in their work and the quality of their refurbished stock. This matches or exceeds the warranty offered by many other refurbished tech retailers.
Transparent and Clear Communication: The website is well-organised, making it easy to understand the services offered, pricing (through valuations), and the benefits of choosing TekStore.
Positive Customer Reviews: The prominently displayed Google reviews (4.9 out of 5 from 142 reviews) act as strong social proof. Positive feedback from real customers is invaluable for building trust, especially in a service-oriented business.
Convenient Local Presence: For residents of Newquay and surrounding areas in Cornwall, having a trusted, local Apple Authorised service provider is a significant advantage, eliminating the need to travel further or ship devices.

Potential Areas for Improvement: Considerations

While TekStore presents a very strong offering, there are a couple of points that a very strict review might highlight.

Absence of Explicit Terms and Conditions/Privacy Policy Links on Homepage: While these are likely present on the wider website, their direct visibility on the homepage text provided was not apparent. For a truly robust and transparent online presence, clear links to these legal documents are essential for consumers to understand their rights, data privacy, and service agreements. The UK’s GDPR regulations place a high emphasis on data privacy, making a readily available privacy policy paramount.
Limited Online Refurbished Stock Visibility: While the website encourages shopping online, the provided text doesn’t specify if the entire refurbished stock is always available online or if some items are in-store only. This could be a minor inconvenience for customers preferring to browse exclusively online before visiting.
Lack of Publicly Available Pricing for Repairs: While “instant valuations” are offered for trade-ins, explicit pricing for common repairs (e.g., iPhone screen replacement costs for different models) isn’t immediately visible on the homepage text. While this is common for repair services that require diagnostics, some transparency for popular repairs could be beneficial.

Overall, the pros overwhelmingly outweigh the cons. The official Apple authorisation and strong focus on genuine parts and certified service make TekStore a highly recommendable option for Apple users in Cornwall. Bom.co.uk Review

ctscornwall.co.uk Alternatives

When it comes to Apple device services, whether it’s repairs, purchasing refurbished models, or selling your old tech, the market offers various reputable alternatives to TekStore. These options vary in their geographical reach, specialisation, and specific service models, providing consumers with a broad spectrum of choices.

Official Apple Services and Retailers

Apple Store Genius Bar: This is the benchmark for Apple service. Direct from Apple, you get genuine parts, expert technicians, and warranty-backed repairs. While there isn’t an Apple Store in Cornwall itself, the nearest one is typically in Plymouth or Bristol, requiring a journey or mail-in service. They offer comprehensive diagnostics and support.
Apple’s Authorised Service Provider Network: Beyond their own stores, Apple has a global network of authorised service providers. TekStore is one such provider. Searching Apple’s official locator can reveal other authorised providers in the UK, offering the same level of certified repair and genuine parts. This is vital as it ensures that repairs meet Apple’s stringent quality standards, preserving device functionality and warranty.

Reputable Refurbished Electronics Marketplaces

Back Market: A leading global marketplace exclusively for refurbished electronics. They rigorously vet sellers and offer a minimum 12-month warranty on all devices, ensuring quality and peace of mind. Back Market focuses on making refurbished tech a mainstream, trustworthy option, contributing to electronic waste reduction.
MusicMagpie: A well-known UK platform that buys and sells used phones, tablets, and other tech. Their refurbished devices come with a 12-month warranty and are subjected to thorough testing. They also offer a convenient way to sell your old devices.
Reboxed: A UK-specific platform dedicated to refurbished tech. They pride themselves on transparency, sustainability, and quality, offering a “reboxed certified” standard and a 12-month warranty. They also plant a tree with every purchase.

General Electronics Retailers with Repair Services

Currys PC World: As one of the largest electronics retailers in the UK, Currys offers extensive repair services through its “Knowhow” technical support arm. While they repair a wide range of devices, their Apple repair capabilities might not always be Apple-certified in the same way as an AASP. They also frequently have refurbished or open-box deals.
CEX (Complete Entertainment Exchange): A popular UK high-street chain that buys, sells, and exchanges a vast array of electronics, including Apple products. They offer a generous 24-month warranty on most items, making them an attractive option for second-hand purchases. Their valuation process for selling devices is also very straightforward.

Independent Repair Specialists (with caution)

Local Independent Repair Shops: Numerous independent repair shops exist across the UK. While some are highly skilled and reputable, they may not be Apple-authorised, meaning they might not use genuine Apple parts or have Apple-certified technicians. This can potentially void your Apple warranty or lead to issues with device functionality. Always verify their expertise, parts sourcing, and warranty terms before committing to a repair. Research from the UK’s Right to Repair campaign highlights the importance of transparent information about parts origin.

When choosing an alternative, consider your priority: official certification and warranty preservation (Apple Store, AASP like TekStore), budget and sustainability (refurbished marketplaces), or local convenience (Currys, CEX, independent shops).

How to Book a Repair with ctscornwall.co.uk (TekStore)

Booking a repair with TekStore (ctscornwall.co.uk) is designed to be a straightforward process, primarily facilitated through their online booking system or by contacting them directly. The website prioritises user convenience, guiding potential customers through the steps needed to get their Apple device serviced.

Step-by-Step Booking Process

The primary method highlighted on the website is their online booking system.

Navigate to the Booking Page: Look for prominent calls to action such as “Book your Repair” or “Book Your Free Check” on the homepage or within the service descriptions. These links typically lead to a dedicated booking portal.
Select Device Type: The system will likely prompt you to choose the type of Apple device you need repaired (e.g., iPhone, iPad, MacBook, Apple Watch).
Describe the Issue: You’ll usually be asked to provide details about the problem your device is experiencing. This helps the technicians prepare and diagnose the issue efficiently.
Choose Service Type (if applicable): For example, if it’s a battery replacement, screen repair, or a general diagnostic.
Select Date and Time: An online calendar or scheduler will allow you to pick a convenient date and time slot for your appointment at their Newquay location.
Provide Contact Information: You’ll need to enter your name, email address, and phone number for confirmation and communication purposes.
Review and Confirm: Before finalising, you’ll have the chance to review your booking details. Once confirmed, you should receive a booking confirmation, often via email or SMS.

In-Store Booking and Walk-ins

While online booking is encouraged for efficiency, TekStore also operates a physical store in Newquay, Cornwall. This implies that walk-ins for consultations or potentially minor repairs might be possible, although booking in advance is always recommended to ensure technician availability and minimise waiting times. The “Contact Us” section provides details for direct communication, which can be used for inquiries about availability or specific repair needs. Sunleelinen.co.uk Review

What to Bring to Your Appointment

When attending your repair appointment, it’s generally advised to bring:

Your Apple Device: Fully charged if possible.
Proof of Purchase/Warranty: Especially if you expect the repair to be covered under AppleCare or Apple’s standard warranty.
Apple ID and Password: For iPhones and iPads, you might need to disable Find My iPhone/iPad or provide your Apple ID and password for diagnostics or software-related fixes. This is a standard security measure for Apple Authorised Service Providers.
Backup Data: Always back up your device before any repair. While TekStore mentions “secure data erasure” for devices being sold, it’s best practice to back up your personal data before any service, as data loss during repairs, though rare, can occur. Apple’s official support pages also strongly recommend backing up devices to iCloud or a computer before sending them for service.

The process is designed to be as user-friendly as possible, reflecting their commitment to customer service and efficient operations.

ctscornwall.co.uk Pricing and Valuations

Understanding the financial aspects of services offered by ctscornwall.co.uk (TekStore) involves distinguishing between repair costs, refurbished device prices, and valuations for selling old Apple products. While direct price lists for repairs aren’t explicitly detailed on the homepage, their approach is transparent for each service category.

Repair Pricing Structure

For Apple device repairs, TekStore indicates that they are an “Apple Authorised Service Provider.” This implies that their repair costs will align with Apple’s official out-of-warranty service pricing, or potentially be competitive with it, especially for common issues like screen replacements or battery repairs. The website encourages users to “Book your Repair,” which often leads to a diagnostic assessment.

Diagnostic-Based Pricing: Many complex repairs require a preliminary diagnostic to accurately determine the issue and the exact cost. This ensures fair pricing based on the specific problem and parts needed.
Genuine Parts Cost: As they use genuine Apple parts, the cost will naturally reflect the quality and authenticity of these components, which can be higher than generic aftermarket parts used by unauthorised repair shops. For example, replacing an iPhone battery with a genuine Apple part might cost £49 to £99 (depending on the model) outside of warranty, according to Apple’s own service pricing.
Warranty Repairs: If your device is covered by AppleCare or Apple’s limited warranty, eligible repairs will typically incur no cost, as TekStore processes these official warranty claims.

Refurbished Device Pricing

TekStore sells “premium refurbished iPhones, MacBooks, iPads, and Apple Watches.” The pricing for these devices is stated to offer “exceptional savings” compared to buying new. Ec1solutions.co.uk Review

Value Proposition: Refurbished pricing is inherently lower than new retail prices, making them an attractive, cost-effective option. The specific price will depend on the device model, its storage capacity, cosmetic condition (though they imply “premium” quality), and market demand.
Inclusions: Crucially, all refurbished devices undergo “rigorous testing” and include a “12-month warranty,” which adds significant value to the purchase price, mitigating the risks often associated with second-hand electronics. Data from the UK’s Office for National Statistics shows that consumers are increasingly looking for value and durability in electronics, making refurbished options with warranties appealing.

Sell Your Apple Device: Online Valuations

For users looking to sell their old Apple devices, TekStore offers “competitive pricing” and “immediate valuations.”

Online Valuation Tool: The website features a “Get Online Valuation” option, which is a convenient tool for users to quickly determine the potential value of their device. This process typically involves selecting the device model, its condition (e.g., screen condition, functionality), and capacity.
Fair Market Value: TekStore aims to provide “competitive pricing,” meaning their offers should reflect current market values for used Apple devices, taking into account factors like age, condition, and model desirability.
Immediate Payment: The promise of “fast, reliable, same-day payments” makes this service particularly appealing for those needing quick cash for their old tech.

While specific price lists aren’t front and centre on the homepage, the implied pricing models are standard for the industry: diagnostic-based for repairs (with warranty benefits), market-driven for refurbished sales (with significant savings), and instant valuations for buybacks. This approach provides flexibility and transparency where it matters most.

TekStore (ctscornwall.co.uk) vs. Competitors

Comparing TekStore (ctscornwall.co.uk) to its competitors highlights its unique selling propositions and how it stacks up against other options for Apple device services in the UK. The primary distinctions lie in its official Apple authorisation, local focus, and integrated service model.

TekStore vs. Official Apple Store/Online

TekStore: As an Apple Authorised Service Provider (AASP), TekStore offers the same level of certified repairs using genuine parts and Apple-trained technicians as an official Apple Store. This means warranty preservation and official standards are met.
Apple Store: The ultimate authority. While offering identical repair quality, Apple Stores are limited in number, often requiring travel or mail-in services for customers outside major cities. They primarily focus on new device sales and official repairs, with less emphasis on reselling refurbished devices or direct buybacks in the same comprehensive way as TekStore.
Key Differentiator: For customers in Cornwall, TekStore provides the convenience of a local, authorised service without the need to travel to a distant Apple Store. This local accessibility for official Apple service is a significant advantage.

TekStore vs. Large UK Retailers (e.g., Currys PC World)

TekStore: Specialises exclusively in Apple products, ensuring deep expertise and a dedicated focus. Being an AASP means official Apple certification for repairs.
Currys PC World: A general electronics retailer offering a broad range of products and services, including repairs. While they have widespread physical presence, their repair services for Apple might not always be Apple-authorised, meaning they might use aftermarket parts or less specialised technicians for certain Apple issues. Their refurbished stock is often limited to specific promotions or ex-display items.
Key Differentiator: TekStore’s specialisation and Apple authorisation provide a higher guarantee of expertise and authenticity for Apple users. Currys offers breadth, but TekStore offers depth in the Apple ecosystem.

TekStore vs. Dedicated Refurbished Marketplaces (e.g., Back Market, MusicMagpie)

TekStore: Offers refurbished Apple devices, but as a smaller, local provider, its stock might be less extensive than large online marketplaces. However, the advantage is the direct, local inspection capability and the ability to combine a refurbished purchase with repair services or trade-ins all under one roof. They also offer a 12-month warranty, competitive with these platforms.
Back Market/MusicMagpie: These platforms are purely online and boast vast inventories of refurbished devices from multiple sellers. They are excellent for finding specific models or competitive prices. However, they lack a physical presence for immediate support or in-person evaluation.
Key Differentiator: TekStore provides a localised, integrated service model where you can buy, sell, and repair your Apple device, all with the assurance of official certification. Online marketplaces are superior for sheer volume and competitive pricing across multiple vendors.

TekStore vs. Independent Repair Shops

TekStore: Wins hands down on official authorisation. Using genuine Apple parts and certified technicians ensures quality, reliability, and warranty preservation.
Independent Shops: Vary wildly in quality. Some are highly skilled, but many lack Apple authorisation, using cheaper, non-genuine parts that can lead to further problems or void the device’s warranty. While often cheaper upfront, long-term costs can be higher due to inferior repairs.
Key Differentiator: The official Apple endorsement at TekStore is the critical differentiator, providing unparalleled trust and quality assurance compared to the often unregulated independent repair market. A 2021 report by Consumer Reports found that choosing an authorised repair service significantly reduced the likelihood of recurring issues.

In summary, TekStore carves out a strong niche by offering the quality and authenticity of an official Apple service provider with the convenience and integrated services of a local business, making it a compelling choice for Apple users in Cornwall.

FAQ

What is ctscornwall.co.uk?

Ctscornwall.co.uk is the official website for TekStore, an Apple Authorised Service Provider and retailer based in Newquay, Cornwall, offering certified Apple repairs, refurbished Apple devices, and device trade-in services. Desap.co.uk Review

Is TekStore an Apple Authorised Service Provider?

Yes, TekStore is explicitly stated on its website as Cornwall’s exclusive Apple Authorised Service Provider, meaning they are certified by Apple to perform repairs using genuine parts and trained technicians.

What types of Apple devices can TekStore repair?

TekStore repairs a wide range of Apple devices including iPhones, iPads, MacBooks, Apple Watches, and AirPods, using genuine Apple parts.

Does TekStore use genuine Apple parts for repairs?

Yes, the website clearly states that TekStore uses only genuine Apple parts for all its repairs, ensuring quality and maintaining device integrity.

Do refurbished devices from TekStore come with a warranty?

Yes, all refurbished Apple devices purchased from TekStore undergo rigorous testing and come with a 12-month warranty, providing peace of mind to buyers.

Can I sell my old Apple device to TekStore?

Yes, TekStore offers a service to buy your old Apple device, providing competitive pricing, immediate online valuations, and secure data erasure. Atlas-media.co.uk Review

Is there a physical store location for TekStore?

Yes, TekStore has a physical store located in Newquay, Cornwall, where customers can visit for repairs, to browse refurbished devices, or sell their old tech.

How do I book a repair with TekStore?

You can book a repair with TekStore through their online booking system, accessible via prominent “Book your Repair” links on their website, or by contacting their store directly.

Does TekStore offer same-day iPhone repairs?

Yes, TekStore advertises fast, professional, same-day iPhone repair services to minimise disruption and quickly restore functionality.

Is the Apple device health check offered by TekStore free?

Yes, TekStore provides a completely free, no-obligation Apple device health check performed by Apple-certified technicians.

Does TekStore handle AppleCare and warranty claims?

Yes, as an Apple Authorised Service Provider, TekStore can directly process AppleCare warranty claims and handle AppleCare+ accidental damage repairs. Vipmail.co.uk Review

What should I bring to my repair appointment at TekStore?

It’s recommended to bring your device, proof of purchase/warranty, your Apple ID and password (if needed for diagnostics), and ensure your data is backed up.

How are repair prices determined at TekStore?

Repair prices are typically determined after a diagnostic assessment, aligning with Apple’s official service pricing for genuine parts and certified labour, with eligible warranty repairs incurring no cost.

How can I get a valuation for my old Apple device from TekStore?

You can get an immediate online valuation for your old Apple device by using the “Get Online Valuation” tool available on the TekStore website.

What kind of warranty do repairs at TekStore have?

All repairs performed by TekStore come with a comprehensive 12-month warranty, providing peace of mind regarding the quality of their service.

Does TekStore offer accessories for Apple devices?

Yes, the website indicates that TekStore offers accessories to complete your Apple experience, alongside their refurbished devices. Vapebot.co.uk Review

What makes TekStore different from independent repair shops?

TekStore’s key differentiator is its status as an Apple Authorised Service Provider, ensuring the use of genuine Apple parts, Apple-trained technicians, and adherence to Apple’s repair standards, which independent shops often cannot guarantee.

Can I shop for refurbished Apple devices online at TekStore?

Yes, you can shop for refurbished Apple devices online through their “Shop Refurbished Devices” section, or visit their Newquay store to browse the selection.

What areas does TekStore serve in Cornwall?

TekStore proudly serves customers across Cornwall, including Newquay, Truro, Falmouth, St Austell, Penzance, and surrounding areas.

Does TekStore offer trade-in options for upgrading devices?

Yes, in addition to buying devices for cash, TekStore also offers a trade-in option if you are looking to upgrade your current Apple device.

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