Based on looking at the website, awmwindowsanddoors.co.uk appears to be a legitimate online retailer for windows and doors in the UK, offering a wide range of made-to-measure uPVC and aluminium products. While the site provides extensive product information and practical guides, it does have a notable concern regarding its financing options. The inclusion of “PayPal Credit” and its disclosure as an “Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646)” indicates the offering of interest-based financing, which is not permissible in Islam due to the principle of Riba. This means that while the core products (windows and doors) are permissible, the method of financing offered through the website is a significant drawback for Muslim consumers.
Here’s an overall review summary:
- Website Legitimacy: Appears legitimate with comprehensive product listings, contact information, and detailed policies.
- Product Range: Extensive selection of uPVC and Aluminium windows and doors, including French doors, sliding patio doors, bifold doors, and various window types.
- Information Provided: Good technical guides, measurement advice, warranty information, and delivery details.
- Customer Support: Clearly visible phone number and contact forms, suggesting accessible customer service.
- Pricing: States “Trade Prices” with examples for specific products, indicating transparent pricing structures.
- Ethical Consideration (Islamic Perspective): Concerning. The provision of “PayPal Credit” and affiliation with Deko (a credit broker) points to interest-based financing options, which are strictly forbidden in Islamic finance due to Riba. This is a significant issue for consumers seeking to conduct their transactions in accordance with Islamic principles.
For those seeking to purchase windows and doors while adhering to ethical financial principles, it’s crucial to avoid the interest-based credit options offered on awmwindowsanddoors.co.uk. The products themselves are permissible, but the financing methods raise a red flag. It is always better to explore alternative payment methods such as direct payment, saving up, or seeking Sharia-compliant financing where available. Engaging in interest-based transactions, regardless of the product, carries a severe ethical weight in Islam and is to be avoided to ensure a blessed outcome.
Best Alternatives for Ethical Home Improvement Products (Windows & Doors)
When looking for home improvement products like windows and doors, it’s vital to ensure that not only the product but also the transaction method aligns with ethical principles. Here are some alternatives, focusing on the ability to purchase outright or through ethical, interest-free methods, rather than specific financial products:
- Local UK Window and Door Manufacturers/Installers
- Key Features: Customisation, local service, often allows for direct payment.
- Average Price: Varies significantly based on materials, size, and installation complexity.
- Pros: Personalised service, support local businesses, easier to verify reputation, direct payment options typically available.
- Cons: May not have online configurators, limited to local service areas, prices might be higher than online trade suppliers for some items.
- Howdens Joinery (Trade-only, but widely used by builders)
- Key Features: Wide range of timber, uPVC, and aluminium windows and doors. Strong focus on trade professionals.
- Average Price: Available upon trade account setup.
- Pros: High-quality products, extensive selection, good for builders and those with trade accounts, direct purchase from trade accounts.
- Cons: Not directly accessible to the public, requires a builder or tradesperson to purchase.
- Screwfix
- Key Features: Ready-made external doors and windows, composite doors, and various associated hardware. Focus on DIY and trade.
- Average Price: Varies, generally competitive for off-the-shelf items.
- Pros: Convenient for immediate purchases, large stock availability, clear pricing, multiple payment methods (including direct).
- Cons: Limited customisation for made-to-measure items, primarily caters to standard sizes.
- Wickes
- Key Features: Range of internal and external doors, as well as some window options. Offers installation services.
- Average Price: Varies based on product and service.
- Pros: Publicly accessible, offers installation, clear product specifications, multiple payment options.
- Cons: May have fewer specialist options compared to dedicated window/door suppliers, customisation might be limited for some products.
- B&Q
- Key Features: Comprehensive range of internal and external doors, general hardware, and some window options.
- Average Price: Generally affordable for standard products.
- Pros: Easy accessibility, wide range of complementary home improvement items, straightforward purchasing.
- Cons: Limited in terms of bespoke window and door solutions, may not be the specialist for high-end or unusual requirements.
- Direct from Manufacturers (e.g., Anglian, Everest, Safestyle)
- Key Features: Full service from design to installation, often offer bespoke solutions.
- Average Price: Typically higher due to full-service model.
- Pros: Professional installation, comprehensive warranties, tailored solutions, can negotiate direct payment.
- Cons: Higher cost, sales-driven approach can be intense, long lead times.
- Independent Joineries and Glaziers
- Key Features: Specialise in custom timber or bespoke glazing solutions.
- Average Price: Varies significantly depending on craftsmanship and materials.
- Pros: High-quality bespoke products, support local artisans, often more flexible on payment terms (direct bank transfer).
- Cons: Can be more expensive, longer lead times for custom work, less widespread availability than national chains.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Awmwindowsanddoors.co.uk Review & First Look
Diving into awmwindowsanddoors.co.uk, it’s clear this UK-based online vendor has put considerable effort into presenting a robust catalogue of windows and doors. From the get-go, the site makes a strong impression with its detailed product categories and the promise of “made to measure uPVC and Aluminium Windows and Doors at Trade Prices.” This direct appeal to value and customisation is definitely a magnet for anyone undertaking a home renovation or new build.
The navigation is intuitively laid out, with clear links to French Doors, Sliding Patio Doors, Bifold Doors, and various window types like Casement uPVC, Aluminium, and Sliding Sash Windows. They even venture into Composite Doors and Roof Lanterns, expanding their market reach. This comprehensive product range is a significant plus, offering a one-stop shop for many fenestration needs. For example, their French Door category alone branches out into “Offset French Doors,” “French Door with Side Panels,” and even “French Door with Midrail,” showcasing a granular approach to product variations. This level of detail indicates a deep understanding of customer needs and a commitment to providing tailored solutions.
A quick scroll reveals sections like “Latest Products” with specific examples and prices, such as a “uPVC Irish Oak Sliding Sash Window – Build Your Own” for £585.75, giving a tangible sense of their pricing strategy. This transparency is admirable. Furthermore, the prominence of a Trustpilot link for reviews and a dedicated “Contact Us” section with a clear phone number (01302 742111) suggests a focus on customer accessibility and reputation. They even mention calls may be recorded for training purposes, which adds a layer of professionalism.
However, the real granular detail surfaces in the “Technical” and “Delivery Information” sections. This is where awmwindowsanddoors.co.uk truly differentiates itself from mere online brochures. They provide “Lead Times,” “Colour Guides,” and crucially, “How to Measure” guides. The latter is particularly important for an online made-to-measure service, as accurate measurements are paramount to a successful project. Their “How to Measure” guide explicitly warns against common errors like measuring old frames and stresses the importance of deducting 10mm for fitting allowance, offering practical advice that an experienced tradesperson would appreciate. This depth of information empowers customers, even those with limited experience, to make informed decisions and potentially avoid costly mistakes.
Website Design and User Experience
The website’s design is clean and functional, prioritising ease of navigation. The use of clear categories and subcategories ensures that users can quickly locate the specific type of window or door they are interested in. The product pages themselves are generally well-organised, presenting essential information without being overwhelming. The images of the products are clear, helping customers visualise what they are purchasing.
- Intuitive Navigation: The main menu bar and quick links in the footer make it easy to traverse the site.
- Product Visuals: High-quality images for most products, although some categories might benefit from more lifestyle shots.
- Mobile Responsiveness: The site generally adapts well to different screen sizes, ensuring a consistent user experience across devices.
- Search Functionality: A search bar is present, allowing users to quickly find specific products or information if they know what they are looking for.
Initial Impressions of Product Range
The product range is undeniably comprehensive. They cover the full spectrum of residential fenestration.
- Windows: Casement, French, Sliding Sash, Tilt and Turn in both uPVC and Aluminium.
- Doors: French, Sliding Patio, Bifold, Single, Stable, and Composite doors.
- Specialty Items: Roof Lanterns and Composite Decking, indicating a willingness to cater to broader home improvement needs.
- Customisation: The “Made to Measure” promise is central, allowing customers to specify dimensions, colours, and configurations. This is a huge advantage over off-the-shelf solutions.
Awmwindowsanddoors.co.uk Features
Awmwindowsanddoors.co.uk packs a punch with features designed to streamline the online ordering of bespoke windows and doors. They aren’t just a catalogue; they aim to be a comprehensive resource that guides you through the process, which is critical when you’re dealing with made-to-measure items.
Comprehensive Product Customisation
This is arguably their strongest suit. Unlike a typical retail store where you pick pre-sized items, awmwindowsanddoors.co.uk allows for significant customisation. For example, when you look at French Doors, you don’t just get one option. You can delve into “Offset French Doors,” “French Door with Side Panels,” or even “French Door with Top Panel.” This modular approach means you can tailor the product to the exact specifications of your opening.
- Size Specification: Users can input exact measurements in millimetres for height and width, which is fundamental for bespoke items.
- Material Options: Choice between uPVC and Aluminium for various product types, catering to different aesthetic and performance requirements.
- Configuration Choices: Options for side panels, top lights, opening directions, and pane configurations.
- Colour Guides: Access to detailed colour guides for various finishes, allowing customers to match their existing décor or create a new look. This is important for aesthetic cohesion.
- Glass Options: While not explicitly detailed on the homepage, the “Glass Frosting Styles” link suggests options for privacy glass or different glazing units.
- Hardware Selection: Composite doors specifically mention high-grade components, hardware, locks, and gaskets, implying selection possibilities or quality assurance in these areas.
In-Depth Technical Information and Guides
For a product like windows and doors, installation and accurate measurement are paramount. Awmwindowsanddoors.co.uk provides a wealth of technical documentation that helps both the seasoned professional and the enthusiastic DIYer. This shows a commitment to empowering their customers with the knowledge needed for a successful project.
- “How to Measure” Guide: A detailed, step-by-step guide explaining how to correctly measure brick-to-brick, deduct fitting allowances, and avoid common pitfalls.
- Key Advice Points:
- Use metric measurements (millimetres).
- Measure the opening outside, brick to brick.
- Take measurements in at least three places (top, middle, bottom) for both height and width, and use the smallest measurement.
- Deduct a crucial 10mm from final height and width for fitting tolerance.
- Never measure the old frame.
- Emphasises double-checking measurements, as they don’t accept responsibility for incorrect sizing.
- Key Advice Points:
- Installation Guides: Provides general guidance on how to install their products, crucial for those undertaking DIY projects or for professional installers.
- Energy Ratings & U-Values: Information on thermal performance, helping customers choose energy-efficient options that align with building regulations and personal preferences for insulation.
- Cill Information: Specific details about cills (window sills), which are essential components for drainage and weather sealing.
- Warranty Information: Access to warranty terms, providing peace of mind regarding the product’s longevity and quality. This is a standard but critical feature for high-value purchases.
Transparent Delivery and Returns Policies
Clear communication on delivery and returns is vital for any online purchase, especially for large, custom-made items. Awmwindowsanddoors.co.uk provides dedicated sections for these policies. Milesmorgantravel.co.uk Review
- Delivery Information: Details on nationwide delivery from their Doncaster base.
- Lead Times: Specific information on how long customers can expect to wait for their custom orders. This helps manage expectations.
- Refund & Returns Policy: A dedicated page outlining the procedures and conditions for returns and refunds, which is a legal requirement and good practice. This includes important clauses regarding bespoke items, where returns may be restricted due to their custom nature.
Customer Support and Contact Options
Accessibility for customer support is paramount for a website dealing with technical products.
- Direct Phone Line: A prominent phone number (01302 742111) is displayed, available Monday to Friday, 8 am – 4:30 pm. This is a significant trust signal.
- Online Contact Forms: “Get a Quote” and “Contact Us” forms provide alternative methods for inquiries.
- “Vulnerable Customer Policy” and “Complaints Procedure”: These dedicated policies demonstrate a commitment to customer welfare and dispute resolution, adding to their professional image.
Awmwindowsanddoors.co.uk Cons
While awmwindowsanddoors.co.uk offers a comprehensive selection and detailed product information, there’s a significant ethical consideration that must be addressed, particularly from an Islamic perspective. This issue, centered around their financing options, overshadows many of the positive aspects of the website for a conscientious consumer.
Concern: Interest-Based Financing (Riba)
The primary and most critical concern with awmwindowsanddoors.co.uk is the explicit offering of “PayPal Credit” on their website. Digging a little deeper, the footer clearly states: “AWM Building Maintenance Limited t/a AWM Windows and Doors is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). Deko is a credit broker, not a lender and does not charge you for credit broking services. Deko will introduce you exclusively to Duologi finance products provided by Specialist Lending Ltd t/a Duologi under this Introducer Appointed Representative arrangement. Finance available from other lenders is not covered by this regulatory arrangement.”
- The Issue of Riba: In Islam, any form of interest (Riba) — whether paid or received — is strictly prohibited. This prohibition is explicitly mentioned in the Quran and elaborated upon in the Sunnah. Riba is seen as an exploitative practice that creates wealth without genuine productive effort, leading to economic injustice and inequality. Engaging in Riba, even indirectly, is considered a grave sin.
- Implications for Consumers: While the core products (windows and doors) are permissible (halal), the availability and promotion of interest-based financing options on the website make it problematic for a Muslim consumer seeking to adhere to Islamic financial principles. Even if one intends to pay cash, the platform’s endorsement and facilitation of Riba-based transactions raise ethical questions about the overall business model for those who prioritize Islamic ethics.
- Lack of Halal Alternatives: The website does not offer any Sharia-compliant financing alternatives, such as Murabaha (cost-plus financing) or Ijara (leasing), which are standard practices in Islamic finance. This forces ethical consumers to either seek external halal financing or pay cash, potentially missing out on options they might otherwise consider.
Limited Visual Gallery/Inspiration
While product images are available, the website could benefit from a more extensive “Inspiration Gallery” or “Projects” section. Customers often want to see how products look in real-world settings. The current “Inspiration Gallery” link seems to be a generic “Get in Touch” form, rather than a visual showcase.
- Missing Real-World Examples: High-quality photos of installed windows and doors in various architectural styles would help customers visualise the end product and make informed aesthetic choices.
- Customer Testimonials with Images: While they link to Trustpilot reviews, integrating customer photos or case studies directly on the site could enhance trust and inspire potential buyers.
Potential for Overwhelm with Technical Details
For a novice homeowner or someone without prior experience in construction, the sheer amount of technical detail, while comprehensive, might be a bit overwhelming.
- Complexity of “How to Measure” Guide: While excellent for precision, the strict rules (e.g., “deduct 10mm”) might intimidate those new to home improvement. A simplified summary or visual aids could make it more accessible.
- Technical Jargon: Terms like “U-Values” and “Cill Information” are crucial, but some users might need more basic explanations or tooltips.
Reliance on Customer for Accurate Measurements
While they provide guides, the ultimate responsibility for accurate measurements rests with the customer. The disclaimer that they “will not accept responsibility for incorrect measurements” is standard but puts a significant burden on the buyer, especially given the custom nature and cost of the products.
- Risk for DIYers: This policy is particularly risky for first-time DIYers who may not have the precision tools or experience of a professional.
- No Professional Measurement Service: The website doesn’t appear to offer or facilitate a professional measurement service, which could be a valuable addition for less confident customers.
In summary, while awmwindowsanddoors.co.uk excels in product variety, detailed technical information, and clear communication, the fundamental ethical issue of offering interest-based financing is a significant drawback for Muslim consumers. This overshadows the operational benefits for those who prioritize ethical conduct in their financial dealings.
Awmwindowsanddoors.co.uk Alternatives
When it comes to sourcing windows and doors in the UK, especially for those who wish to avoid interest-based financing, there are numerous alternatives. The key is to seek out suppliers who facilitate direct purchase or offer transparent pricing that allows for cash payment or independent Sharia-compliant financing. It’s about empowering the customer to make a direct, interest-free transaction.
Local Independent Installers and Fabricators
Many local businesses across the UK specialise in window and door installation and fabrication.
- Advantages:
- Personalised Service: Often offer a more bespoke, one-on-one consultation process.
- Site Surveys and Measurement: Will typically visit your property to take precise measurements, reducing the risk of errors and alleviating the burden on the customer.
- Direct Payment Options: Most independent installers will accept full upfront payment, bank transfers, or staged payments directly to them, circumventing third-party finance providers.
- Local Accountability: Easier to follow up with if any issues arise.
- Disadvantages:
- Varying Quality/Reputation: Requires due diligence to find reputable local companies (e.g., checking local reviews, asking for references).
- Less Online Presence: May not have extensive online configurators or detailed technical guides readily available on their websites.
- Price Variation: Prices can vary significantly between different local providers.
National Window and Door Companies (with careful selection)
Large national companies often have extensive product lines and robust warranties. Angelwingsart.co.uk Review
- Examples: Anglian Home Improvements, Everest, Safestyle UK, and others.
- Advantages:
- Brand Recognition and Trust: Established names often come with a perceived level of reliability.
- Comprehensive Service: Typically offer design, measurement, manufacturing, and installation as a complete package.
- Extensive Product Range: Wide variety of styles, materials, and glazing options.
- Strong Warranties: Generally provide long guarantees on their products and installations.
- Disadvantages:
- Sales-Driven Approach: Can be known for pushy sales tactics and high-pressure quotes.
- High Costs: Often more expensive than smaller, independent firms due to overheads and marketing.
- Financing Often Promoted: While they will accept cash payment, their sales process often heavily promotes interest-based finance deals. It’s crucial to explicitly decline these and insist on direct payment.
Trade Suppliers and Building Merchants (for DIYers or with a builder)
Companies like Howdens Joinery, Travis Perkins, or even large DIY stores like Screwfix and Wickes, supply windows and doors.
- Examples:
- Howdens Joinery: Primarily trade-only, but builders often use them.
- Travis Perkins: General building materials supplier, including windows and doors.
- Screwfix/Wickes/B&Q: Offer off-the-shelf and some made-to-order options, especially for standard doors and windows.
- Advantages:
- Competitive Pricing: Especially for trade accounts or standard sizes.
- Wide Availability: Many branches nationwide.
- Direct Purchase: Easy to pay by cash, debit card, or bank transfer without relying on third-party finance.
- Disadvantages:
- Less Customisation: May have limited made-to-measure options compared to specialist manufacturers.
- DIY Focus: Assumes you have the skills or a builder to handle measurement and installation.
- Limited Technical Support: Less likely to offer detailed installation advice compared to a specialist installer.
Online Retailers Focusing on Cash/Direct Payment
Some online-only retailers might offer made-to-measure products with an emphasis on direct payment options. This requires careful vetting.
- Advantages:
- Potentially Lower Prices: Due to lower overheads.
- Convenience: Order from home.
- Disadvantages:
- Measurement Responsibility: Still places the onus of accurate measurement on the customer.
- Less Personal Interaction: Communication primarily online or via phone.
- Vetting Required: Essential to check reviews and company registration for legitimacy.
Key Advice for Ethical Purchase:
When seeking alternatives, always:
- Prioritise Direct Payment: Opt for upfront payment via bank transfer, debit card, or cash to avoid Riba.
- Ask for Quotes without Finance: Clearly state your preference for an outright purchase quote.
- Verify Reputation: Check reviews on independent platforms (Trustpilot, Google Reviews, local forums).
- Seek Comprehensive Warranties: Ensure the supplier offers a solid warranty on both products and installation.
- Consider Local Businesses: Supporting local installers often means more personalised service and direct accountability.
How to Avoid Interest-Based Financing for Home Improvements
Avoiding interest (Riba) is a core tenet of Islamic finance, and it extends to significant purchases like home improvements. While awmwindowsanddoors.co.uk offers convenience, its ties to interest-based credit require careful navigation. Here’s a practical guide on how to approach home improvement projects without falling into Riba.
1. Save Up and Pay Cash
This is the most straightforward and unequivocally permissible method.
- The Principle: Patience is key. Instead of taking on debt, save the required amount over time.
- How to Implement:
- Budgeting: Create a detailed budget for your home improvement project.
- Dedicated Savings Account: Set up a separate savings account specifically for this purpose.
- Automate Savings: Set up a standing order to transfer a fixed amount into this account regularly.
- Prioritise: Make this saving a financial priority, perhaps by cutting down on non-essential expenses.
- Benefits:
- No Debt Burden: You own the asset outright, free from financial obligations.
- Peace of Mind: No interest payments, no hidden fees, and no worries about defaulting.
- Potential Discounts: Some suppliers might offer a small discount for upfront cash payments.
2. Utilise Ethical Personal Loans (If Absolutely Necessary)
While most conventional loans involve interest, some ethical alternatives are emerging.
- The Principle: Look for loans structured as Murabaha (cost-plus financing) or Ijara (leasing), where the financial institution buys the asset and sells/leases it to you at a pre-agreed, fixed profit margin, or fixed rental, avoiding interest.
- How to Implement:
- Islamic Banks/Finance Houses: Seek out dedicated Islamic banks or finance divisions within conventional banks in the UK (e.g., Al Rayan Bank).
- Community Funds: Some local Muslim communities or charities offer interest-free loan schemes (Qard Hassan) for essential needs, though these are often for smaller amounts and have specific eligibility criteria.
- Considerations:
- Availability: Islamic finance products might not be as widely available as conventional ones.
- Eligibility: Strict criteria often apply, and approval might take longer.
- Structure: Understand the contract thoroughly to ensure it genuinely avoids Riba.
3. Staged Payments with Supplier
If the project is large, some suppliers might agree to a staged payment plan.
- The Principle: This isn’t a loan but an agreement to pay for work as it progresses or as materials are delivered. It avoids a lump-sum initial payment and ensures you’re paying for completed work.
- How to Implement:
- Negotiate: Discuss this possibility directly with the window/door company or installer before signing any contract.
- Clear Milestones: Ensure the payment schedule is tied to clear, verifiable project milestones (e.g., 30% upfront for materials, 40% upon delivery, 30% upon completion of installation).
- Contractual Agreement: Get all staged payment terms explicitly written into the contract.
- Benefits:
- Manages Cash Flow: Reduces the initial financial strain.
- Reduces Risk: You only pay for work that has progressed, offering some protection.
4. Personal Borrowing from Family/Friends (Qard Hassan)
Borrowing from family or friends can be a permissible way to fund a project, provided no interest is involved.
- The Principle: This should be a ‘Qard Hassan’ – a beautiful loan given purely out of goodwill, with the expectation of repayment but no added interest or benefit.
- How to Implement:
- Clear Terms: Even with family/friends, clearly define the repayment schedule and amount.
- Written Agreement: While not legally required in the same way, a written agreement can prevent misunderstandings.
- Prompt Repayment: Endeavour to repay as agreed to maintain good relationships and trust.
- Considerations:
- Capacity of Lender: Only possible if family/friends have the means and willingness.
- Potential for Strain: Be mindful of the impact on relationships if repayment becomes difficult.
5. Consider a Cheaper Alternative or Phased Approach
If financing options are limited or not permissible, reconsider the scope of the project. Familybuildingsociety.co.uk Review
- The Principle: Live within your means and avoid debt that conflicts with Islamic principles.
- How to Implement:
- Scaled-Down Project: Opt for uPVC instead of aluminium if it’s significantly cheaper, or replace only the most urgent windows/doors first.
- Phased Renovation: Break down the project into smaller, manageable stages that can be funded incrementally as savings accrue. For example, replace ground floor windows this year, and first floor windows next year.
- DIY Where Possible: If skills allow, taking on minor tasks yourself can reduce labour costs, freeing up budget for materials.
- Benefits:
- Financial Prudence: Ensures you remain financially responsible and avoid impermissible transactions.
- Stress Reduction: Less financial pressure.
By carefully considering these alternatives and steadfastly avoiding interest-based financing, you can undertake necessary home improvements while adhering to Islamic ethical guidelines, ensuring financial well-being and spiritual peace.
Awmwindowsanddoors.co.uk Pricing
Understanding the pricing structure of awmwindowsanddoors.co.uk reveals a business model aimed at offering “Trade Prices” for made-to-measure products, which can be appealing to both trade professionals and savvy homeowners. While specific pricing for every single item isn’t immediately visible without going through their configuration tools, the website provides insights into their approach.
“Trade Prices” Philosophy
The prominent claim of offering “Trade Prices” suggests a competitive pricing strategy. This typically means that their pricing model is designed to be appealing to contractors, builders, and large-scale developers who buy in bulk or frequently, often resulting in lower per-unit costs compared to standard retail.
- Implied Value: For a general consumer, this implies getting a better deal than if they were to go through a traditional showroom or a full-service installer with higher overheads.
- Online Efficiency: The online-first model allows them to reduce operational costs associated with physical showrooms and extensive sales teams, passing some of these savings onto the customer.
Example Product Pricing
While a full price list isn’t provided, the “Latest Products” section on the homepage gives concrete examples of what customers might expect to pay:
- uPVC Irish Oak Sliding Sash Window – Build Your Own: £585.75
- 40mm Frame Extender: £12.00
- Option 5 – French Doors with Opening Side Windows (Medio Kit 2): £1,210.00
- 14ft Chartwell Green Sliding Patio Door: £1,906.00
These examples illustrate that:
- Variety in Pricing: Prices range from small accessories to significant investments for larger door systems.
- Made-to-Measure Impact: The “Build Your Own” option and the varying sizes for doors indicate that the final price will heavily depend on customer-selected dimensions, materials (uPVC vs. Aluminium), glass options, and hardware.
- Transparency: Listing these examples upfront helps manage customer expectations regarding typical costs.
Factors Influencing Final Price
The ultimate cost of a window or door from awmwindowsanddoors.co.uk will be a function of several variables:
- Material: Aluminium products generally command a higher price than uPVC due to material costs and manufacturing complexity.
- Dimensions: Larger windows and doors naturally cost more than smaller ones.
- Configuration: The number of panes, opening mechanisms (e.g., tilt and turn vs. casement), and inclusion of side or top panels all influence the price.
- Glass Type: Standard double-glazing is common, but options like triple-glazing, obscured glass (e.g., frosted), or specialist safety glass will add to the cost.
- Colour and Finish: Standard white uPVC is often the most economical. Coloured uPVC (e.g., Irish Oak, Chartwell Green) or special finishes for aluminium will increase the price.
- Hardware: Specific lock mechanisms, handles, and hinges can affect the final price, though these might be included in the base customisation for composite doors as mentioned.
- Accessories: Items like the “Fixing Kit” (£25.00, detailed in a pop-up) or frame extenders are additional costs.
- Delivery: While they mention nationwide delivery, specific delivery charges would likely be calculated at checkout based on order size and location.
Quote System
The primary method for getting a precise price for custom items is through their “Get a Quote” system. This process likely involves:
- Product Selection: Choosing the desired window or door type.
- Customisation Input: Entering dimensions, selecting materials, colours, and configurations.
- Automated Calculation: The system then generates a tailored quote based on these inputs.
This automated quote system is standard for made-to-measure online retailers and ensures that the customer gets an accurate price for their specific requirements without needing to wait for a manual quote.
Pricing Concerns (Ethical)
As highlighted, the availability of “PayPal Credit” and their affiliation with Deko for financing is the primary ethical pricing concern. While this isn’t a direct cost added to the product itself, it provides a means for customers to pay with Riba (interest), which is impermissible in Islam. This means:
- Avoid Finance Offers: Muslim consumers must be diligent in selecting cash payment or direct transfer options, and explicitly decline any financing proposals involving interest.
- Transparency of Finance: While the disclaimer in the footer is legally sound, it’s easily overlooked, potentially leading unaware customers into interest-based agreements.
In essence, awmwindowsanddoors.co.uk aims to be a cost-effective solution for windows and doors through its “trade price” model and online configurator. However, for those adhering to Islamic financial principles, the critical point of caution lies in their external financing partnerships, which must be strictly avoided. Lycamobile.co.uk Review
Awmwindowsanddoors.co.uk vs. Competitors (Ethical Perspective)
When evaluating awmwindowsanddoors.co.uk against its competitors, especially from an ethical standpoint within an Islamic framework, the focus shifts beyond mere price and product quality to the underlying financial mechanisms. While conventional competitors might offer similar products, the distinction often lies in how they facilitate transactions.
Awmwindowsanddoors.co.uk’s Standing:
Pros:
- Made-to-Measure Online Convenience: Offers a robust online platform for custom-sized windows and doors, allowing customers to configure and get quotes remotely. This is a significant advantage over companies that require multiple in-person visits or rely heavily on phone sales.
- “Trade Prices”: Positioned to offer competitive pricing, potentially appealing to both professionals and DIY enthusiasts looking for value.
- Comprehensive Product Range: Covers a wide array of uPVC and aluminium windows, various door types (French, patio, bifold, composite, single), and even roof lanterns and decking, providing a broad selection.
- Detailed Technical Guides: Excellent resources like “How to Measure” and installation guides empower customers with necessary information.
Cons (Ethical Focus):
- Riba-Based Financing: The most significant drawback is the integration with “PayPal Credit” and Deko/Duologi for financing. This directly promotes and facilitates interest-based transactions (Riba), which are strictly prohibited in Islam. This makes the platform problematic for Muslim consumers, even if they intend to pay in full, due to the implicit endorsement of Riba.
- No Halal Alternatives: The absence of any Sharia-compliant financing options means that customers who cannot pay outright are left with conventional, interest-bearing choices, or they must look elsewhere.
Conventional Competitors (e.g., Anglian, Everest, Safestyle, Local Installers, DIY Chains):
1. National Full-Service Companies (e.g., Anglian Home Improvements, Everest, Safestyle UK):
- Product & Service: Offer a full package – survey, design, manufacture, and installation. Often have showrooms.
- Pricing: Generally higher due to comprehensive service and national advertising. Frequent sales and discounts.
- Pros: Professional installation, strong warranties, established reputation.
- Cons: Often known for high-pressure sales tactics. Crucially, they heavily promote interest-bearing finance deals (e.g., “Buy Now, Pay Later,” low-APR loans). For ethical consumers, insisting on cash payment is paramount, and resisting sales pitches for financing is a necessity.
2. Local Independent Window & Door Installers:
- Product & Service: Varies widely in scope and specialisation. Many offer bespoke solutions and personal service.
- Pricing: Can be competitive, sometimes lower than national chains, but depends on the specific business.
- Pros: Personalised service, local accountability, often more flexible on payment terms (e.g., direct bank transfers, staged payments), easier to verify reputation through local community. Generally more amenable to outright cash payments without pushing finance.
- Cons: Quality and reliability can vary; requires more vetting. May not have extensive online presence or sophisticated configurators.
3. Building Merchants & DIY Stores (e.g., Screwfix, Wickes, B&Q, Howdens Joinery):
- Product & Service: Primarily supply products (often off-the-shelf or standard sizes) for DIYers or tradespeople. Less emphasis on bespoke sizing or installation services.
- Pricing: Very competitive, especially for standard stock items. Trade accounts at places like Howdens often offer excellent prices.
- Pros: Direct purchase (cash, debit card) is the norm, making these inherently more ethical for those who can pay outright. Good for standard replacements or when a builder is managing the project.
- Cons: Limited customisation. Responsibility for measurement and installation falls entirely on the customer or their builder. May not offer the specialist advice of a dedicated window company.
Ethical Comparison Summary:
Feature/Aspect | Awmwindowsanddoors.co.uk | National Full-Service Installers | Local Independent Installers | Building Merchants/DIY Stores |
---|---|---|---|---|
Product Range | Comprehensive uPVC/Aluminium, made-to-measure | Very comprehensive, often bespoke, with installation | Varies, often bespoke, local focus | Standard sizes, some made-to-order, supply only |
Pricing | “Trade Prices,” online quotes | Generally higher, frequent promotions | Variable, often competitive | Competitive for stock, trade discounts available |
Online Ordering | Excellent, detailed configurators | Limited for full process, focus on leads/visits | Varies, generally less advanced | Good for stock items |
Installation | Customer arranges (or DIY) | Included in service | Included in service (most) | Customer arranges (or DIY) |
Finance Options | Offers Riba-based PayPal Credit/Deko (MAJOR CONCERN) | Heavily promotes Riba-based loans/BNPL (MAJOR CONCERN) | Often direct payment, less pressure for finance (BEST OPTION) | Predominantly direct purchase (cash/card) (BEST OPTION) |
Ethical Standing | PROBLEMAtic due to Riba promotion | Problematic due to Riba promotion | Generally favourable, if direct payment is used | Generally favourable, as cash/card is primary method |
Conclusion from an Ethical Perspective:
For a Muslim consumer strictly adhering to Islamic financial principles, awmwindowsanddoors.co.uk, despite its operational strengths, presents a significant ethical hurdle due to its direct affiliation with interest-based financing. Similarly, major national players that aggressively market Riba-based loans are also problematic.
The most ethically sound alternatives are:
- Local Independent Installers: These often offer the flexibility to negotiate direct, interest-free payment terms and provide personalised service, removing the need for third-party finance.
- Building Merchants and DIY Stores: For those capable of DIY or with a reliable builder, these suppliers primarily operate on direct sales (cash/card), making the transaction inherently permissible.
The key is to actively seek out suppliers who facilitate payment methods that align with Islamic principles and to always insist on paying outright, thereby avoiding any involvement with Riba.
FAQ
What is awmwindowsanddoors.co.uk?
Awmwindowsanddoors.co.uk is a UK-based online retailer specialising in the sale of made-to-measure uPVC and aluminium windows and doors, including French doors, sliding patio doors, bifold doors, and various window types, offering them at “trade prices.” Grind.co.uk Review
Is awmwindowsanddoors.co.uk a legitimate website?
Yes, based on its comprehensive product listings, detailed technical information, transparent contact details, and established policies, awmwindowsanddoors.co.uk appears to be a legitimate operational business in the UK.
What types of products does awmwindowsanddoors.co.uk offer?
Awmwindowsanddoors.co.uk offers a wide range of products including French Doors, Sliding Patio Doors, Bifold Doors, Casement uPVC Windows, Aluminium Windows, French Windows, Sliding Sash Windows, Tilt and Turn Windows, Single Doors, Stable Doors, Composite Doors, Roof Lanterns, and Composite Decking.
Does awmwindowsanddoors.co.uk provide installation services?
Based on the website’s content, awmwindowsanddoors.co.uk primarily supplies the windows and doors themselves. It provides “Installation Guides” and “How to Measure” information, suggesting that customers are expected to arrange their own installation or undertake a DIY approach.
How accurate are the measurements provided by awmwindowsanddoors.co.uk?
Awmwindowsanddoors.co.uk relies on the customer to provide accurate measurements. They offer a detailed “How to Measure” guide but explicitly state they do not accept responsibility for incorrect measurements provided by the customer.
What are “Trade Prices” on awmwindowsanddoors.co.uk?
“Trade Prices” typically refers to pricing structured to be competitive for professionals or those buying in larger quantities, often reflecting lower overheads due to an online-first sales model, aiming to provide better value than traditional retail.
Does awmwindowsanddoors.co.uk offer financing options?
Yes, awmwindowsanddoors.co.uk offers financing options through “PayPal Credit” and is an Introducer Appointed Representative for Deko, which facilitates finance products from Duologi.
Is the financing offered by awmwindowsanddoors.co.uk permissible in Islam?
No, the financing options offered by awmwindowsanddoors.co.uk through PayPal Credit and Deko/Duologi involve interest (Riba), which is strictly prohibited in Islam. Muslim consumers should avoid these financing methods.
What are the ethical alternatives to financing from awmwindowsanddoors.co.uk?
Ethical alternatives include saving up and paying in cash, seeking Sharia-compliant financing from Islamic banks (e.g., Murabaha), negotiating staged payments directly with suppliers, or borrowing from family/friends as a Qard Hassan (interest-free loan).
Can I get a custom-sized window or door from awmwindowsanddoors.co.uk?
Yes, awmwindowsanddoors.co.uk specialises in “made to measure” windows and doors, allowing customers to specify their exact dimensions and configurations through their online quoting system.
What is the delivery process for awmwindowsanddoors.co.uk?
Awmwindowsanddoors.co.uk offers nationwide delivery from its base in Doncaster. Specific delivery information and lead times are available on their website. Pinkboutique.co.uk Review
Does awmwindowsanddoors.co.uk have a returns policy?
Yes, awmwindowsanddoors.co.uk has a “Refund & Returns Policy” detailed on their website. It’s important to review this, especially for custom-made items which often have different return conditions.
How can I contact awmwindowsanddoors.co.uk?
You can contact awmwindowsanddoors.co.uk by calling 01302 742111 (Monday – Friday, 8 am – 4:30 pm) or by using their online “Get a Quote” and “Contact Us” forms.
Are there reviews available for awmwindowsanddoors.co.uk?
Yes, the website links directly to their Trustpilot reviews, allowing potential customers to see feedback from previous buyers.
Does awmwindowsanddoors.co.uk offer different colour options for windows and doors?
Yes, they offer various colour options and provide “Colour Guides” on their website to help customers choose suitable finishes for uPVC and aluminium products.
What is a “Roof Lantern” and does awmwindowsanddoors.co.uk supply them?
A roof lantern is a glazed structure installed on a flat roof to allow natural light into the space below. Awmwindowsanddoors.co.uk supplies Flat Roof Lanterns, uPVC Roof Lanterns, and Stratus Aluminium Roof Lanterns.
What is a “Composite Door Designer” on the website?
The “Composite Door Designer” allows customers to virtually design their composite door, selecting features like style, colour, glass options, and hardware before ordering.
Is Composite Decking offered by awmwindowsanddoors.co.uk?
Yes, in addition to windows and doors, awmwindowsanddoors.co.uk also supplies Composite Decking, expanding their range of home improvement products.
What technical information does awmwindowsanddoors.co.uk provide?
They provide extensive technical information including “How to Measure” guides, “Cill Information,” “Energy Ratings & U-Values,” “Glass Frosting Styles,” “Installation Guides,” and “Technical Information” for their products.
Why is avoiding interest-based financing important in home improvements?
Avoiding interest-based financing is crucial in Islam because Riba (interest) is prohibited. Engaging in such transactions, even for necessary items, is seen as morally and economically unjust, leading to blessings being removed from the transaction and incurring spiritual burden.
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