Artificialsupergrass.co.uk Review

Based on looking at the website Artificialsupergrass.co.uk, the company appears to be a legitimate supplier and installer of artificial grass in the UK. The homepage provides a wealth of information, showcasing a strong customer review presence and clear offerings.

Here’s an overall review summary:

• Overall Legitimacy: Highly likely to be legitimate.
• Product Offering: Comprehensive range of artificial grass types, including pet-friendly and fire-retardant options.
• Service Offering: Nationwide delivery and UK-wide installation services, along with DIY guides and free samples.
• Transparency: Good transparency regarding product types, prices per square meter, and installation options.
• Customer Feedback: Overwhelmingly positive reviews with specific mentions of product quality, customer service, and delivery.
• Ethical Considerations: Artificial grass as a product, while not inherently forbidden, raises environmental concerns due to its plastic composition and impact on local ecosystems. It also diverts from the natural beauty and ecological benefits of real grass.

The website clearly communicates its value proposition: low maintenance, water-saving, and pet-friendly lawns. The integration of 5-star ratings and numerous customer testimonials directly on the homepage builds significant trust. They offer free grass samples, which is a great way for customers to “try before they buy,” and provide options for both professional installation via their UK network and DIY installation with guides. The categorisation of grass by price (cheap, luxury, premium) and specific use (pet, sports, multi-directional) also makes navigation and selection straightforward for potential customers.

While artificial grass offers practical benefits like reduced maintenance, it’s worth considering the environmental implications. Opting for natural landscaping solutions or sustainable alternatives can often align better with a holistic approach to living, supporting local biodiversity and reducing reliance on synthetic materials.

Here are some ethical and sustainable alternatives for garden and outdoor spaces:

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• Native Plant Gardens:
  • Key Features: Utilises plants naturally found in the UK, requiring less water and maintenance once established. Supports local wildlife and pollinators.
  • Average Price: Varies significantly based on plant choice and garden size, but generally cost-effective over time due to reduced input needs.
  • Pros: Environmentally friendly, promotes biodiversity, low ongoing cost, beautiful natural aesthetic.
  • Cons: Requires initial planning and understanding of native species.
• Wildflower Meadows:
  • Key Features: Creates a vibrant, biodiverse area with minimal upkeep. Excellent for attracting bees, butterflies, and other beneficial insects.
  • Average Price: Low for seeds, can be higher for established turf.
  • Pros: Boosts local ecosystem, aesthetically pleasing, very low maintenance once established, promotes natural beauty.
  • Cons: May not suit all garden styles, takes time to establish, can look “messy” if not managed well.
• Sustainable Permeable Paving:
  • Key Features: Allows water to drain through, reducing surface runoff and replenishing groundwater. Options include gravel, permeable blocks, or resin-bound surfaces.
  • Average Price: £30-£100 per square meter for materials and installation.
  • Pros: Manages rainwater, reduces flooding risk, durable, variety of aesthetic options.
  • Cons: Can be more expensive than traditional paving, requires proper sub-base preparation.
• Compost Bins and Systems:
  • Key Features: Converts garden and kitchen waste into nutrient-rich soil improver. Reduces landfill waste.
  • Average Price: £30-£200 for a bin, depending on size and type.
  • Pros: Eco-friendly, produces free fertiliser, reduces waste, enriches soil naturally.
  • Cons: Requires active management, can attract pests if not done correctly, some odour if not maintained.
• Rainwater Harvesting Systems:
  • Key Features: Collects and stores rainwater for garden irrigation, reducing reliance on mains water.
  • Average Price: £50-£500 for basic kits, larger systems more.
  • Pros: Saves water and money, environmentally responsible, easy to install basic systems.
  • Cons: Initial setup cost, requires space for water butts, water not potable without treatment.
• Raised Garden Beds:
  • Key Features: Allows for better soil control, drainage, and easier access for gardening. Can be made from various sustainable materials like untreated wood or recycled plastic.
  • Average Price: £20-£200 per bed depending on material and size.
  • Pros: Improved growing conditions, easier access, neat aesthetic, reduces weeding.
  • Cons: Initial material cost, requires filling with soil.
• Outdoor Garden Lighting (Solar Powered):
  • Key Features: Illuminates outdoor spaces using renewable energy, no electricity bills.
  • Average Price: £10-£100+ per unit.
  • Pros: Energy-efficient, environmentally friendly, easy to install, safe, no wiring needed.
  • Cons: Performance depends on sunlight, may not be as bright as mains-powered options.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Artificialsupergrass.co.uk Review & First Look

Based on checking the website Artificialsupergrass.co.uk, the first impression is one of professionalism and user-friendliness. The homepage immediately highlights key selling points such as “FREE Grass Samples,” “Nationwide Delivery,” and “UK Installation,” alongside a prominent 5-star rating. This direct approach aims to instil confidence right from the start. The website effectively communicates its core business: providing and installing artificial grass for both homeowners and trade/DIY customers.

Website Design and User Experience

The website’s design is clean, modern, and intuitive. Navigation is straightforward, with clear categories for different grass types (e.g., 4m Wide & 2m Wide Artificial Grass, Pet Grass). The use of high-quality images and a consistent colour scheme contributes to a positive user experience. Critical information like pricing tiers (£5-£15 per m² for cheap, £16-£22 per m² for luxury, £23-£30 per m² for premium) is presented clearly, allowing potential customers to quickly understand the cost implications. The immediate call to action for free samples and installation quotes further enhances the site’s usability, making it easy for visitors to take the next step.

Initial Trust Signals

Beyond the aesthetics, the website incorporates several strong trust signals. The mention of “5* Star Rated” is reinforced by visible customer reviews directly on the homepage, linked to Google reviews for verification. This level of transparency is crucial in building credibility. The statement “Why Our Family Artificial Grass Business Cares for Our Customers” suggests a personal touch and commitment, which can resonate well with customers looking for reliable service. The presence of a physical showroom address (Artificial Super Grass, Carrside Park, Woodhouse Lane, Hatfield, Doncaster DN7 6AZ) further solidifies their legitimacy, indicating a tangible business presence beyond just an online storefront.

Artificialsupergrass.co.uk Pros & Cons

Delving deeper into Artificialsupergrass.co.uk, it’s clear they have several strengths, but like any service, there are aspects to consider.

Advantages for Customers

• Extensive Product Range: They offer a variety of artificial grass options, catering to different budgets and needs. From “Cheap Artificial Grass” starting at £5 per m² to “Premium Artificial Grass” up to £30 per m², there’s something for everyone. This includes specialised options like Pet Grass (Non-Absorbent & Urine Resistant) and Sports & Colours + Fire Retardant, demonstrating a broad understanding of customer requirements.
• Flexible Service Options: Whether you’re a DIY enthusiast or prefer professional help, they’ve got you covered. They provide a FREE DIY Artificial Grass Installation Guide and boast a “U.K network of independent artificial grass installers,” making the process accessible for various skill levels and preferences.
• Strong Customer Endorsements: The sheer volume of positive reviews directly on the homepage, linked to Google, is impressive. Customers frequently praise the product quality, speedy delivery, and excellent customer service. This social proof is a powerful indicator of reliable service and customer satisfaction. Phrases like “Top quality product, really smooth service” and “Amazing and quick service” are recurrent themes, indicating a consistent experience.
• Convenience and Low Maintenance: The core appeal of artificial grass itself is highlighted: “no watering, weeding, feeding, or mowing required.” This promises significant time and cost savings for homeowners, appealing to those seeking a low-maintenance garden solution. It also addresses issues like “hosepipe bans or muddy paws.”

Disadvantages and Considerations

• Environmental Impact: The primary concern with artificial grass is its environmental footprint. As a synthetic product, it is made from plastics (polyethylene or polypropylene), which are derived from fossil fuels. This raises questions about sustainability, recyclability, and the long-term impact on local ecosystems. Unlike natural grass, it doesn’t support biodiversity, absorb carbon dioxide, or contribute to healthy soil. The manufacturing process itself can be energy-intensive.
• Heat Retention: Artificial grass tends to absorb and retain heat, especially in direct sunlight, becoming significantly hotter than natural grass. This can make outdoor spaces uncomfortable in warmer weather and potentially pose a burn risk to children or pets. Studies have shown artificial turf temperatures can be 30-60°C higher than natural grass on hot days.
• Drainage and Water Runoff: While some artificial grass is designed with drainage, it doesn’t absorb water in the same way natural soil and vegetation do. This can impact local water cycles and potentially contribute to increased surface runoff if not properly installed with a permeable sub-base.
• Durability and Replacement: Although marketed as durable, artificial grass eventually wears out and needs replacement. The disposal of large quantities of plastic turf then becomes an environmental challenge. The lifespan is typically quoted as 10-15 years, after which it often ends up in landfills.
• Cost and Maintenance: While it eliminates some maintenance tasks, artificial grass isn’t entirely maintenance-free. It still requires occasional brushing, cleaning to remove debris, and potential infill replenishment to maintain its appearance and drainage. The initial installation cost can also be substantial.

Artificialsupergrass.co.uk Alternatives

When considering alternatives to artificial grass, the focus shifts towards creating a more natural, sustainable, and ecologically beneficial outdoor space. These options not only enhance the aesthetic appeal but also contribute positively to the environment and local biodiversity. Dutchbulbs.co.uk Review

Promoting Natural and Sustainable Garden Solutions

Instead of synthetic materials, embracing natural elements can lead to a thriving, vibrant garden that offers long-term benefits. Here are some compelling alternatives:

• Natural Lawns with Sustainable Management:

  • Description: Cultivating a traditional grass lawn but adopting practices that reduce water usage, chemical inputs, and frequent mowing. This includes choosing drought-resistant grass varieties, allowing grass to grow longer (which encourages deeper roots and better resilience), and using organic fertilisers.
  • Pros: Supports biodiversity, cools the environment, absorbs carbon, natural aesthetic, provides a soft play area.
  • Cons: Requires regular maintenance (though can be minimised), may not be ideal for very high-traffic areas without specific reinforcement.
  • Products: Drought-tolerant grass seed, organic lawn feed, manual reel mower.

• Xeriscaping/Drought-Tolerant Landscaping:

  

  • Description: Designing landscapes to reduce or eliminate the need for irrigation. This involves using drought-tolerant plants, efficient irrigation systems (if any), and mulching to conserve moisture.
  • Pros: Extremely water-efficient, low maintenance, creates unique aesthetics, excellent for arid or water-restricted areas.
  • Cons: Requires careful plant selection, may not suit traditional lush garden preferences.
  • Products: Drought-tolerant perennial plants, organic garden mulch, drip irrigation kits.

• Pollinator Gardens/Wildflower Borders: Nordchem.co.uk Review

  • Description: Dedicated areas planted with a diverse range of flowering plants that attract and support local pollinators like bees, butterflies, and hoverflies.
  • Pros: Boosts biodiversity, beautiful and vibrant displays, contributes to food security (via pollination), low maintenance once established.
  • Cons: Requires some planning for continuous blooms, may not look “neat” to all tastes.
  • Products: Wildflower seed mixes for UK, pollinator-friendly plant plugs.

• Edible Gardens/Allotments:

  • Description: Utilising garden space to grow fruits, vegetables, herbs, and other edible plants. Can range from small raised beds to full-scale vegetable patches.
  • Pros: Provides fresh, healthy produce, reduces food miles, engages the gardener, offers a sense of self-sufficiency.
  • Cons: Requires regular attention (watering, weeding, harvesting), susceptible to pests and diseases.
  • Products: Vegetable seeds UK, raised garden beds, compost for vegetables.

• Permeable Hardscaping with Groundcovers:

  • Description: Instead of large expanses of artificial turf, consider using permeable materials like gravel, decomposed granite, or permeable pavers for pathways and seating areas. These can be softened with low-growing groundcover plants in between.
  • Pros: Excellent for drainage, reduces runoff, durable, can be aesthetically pleasing, lower environmental impact than solid non-permeable surfaces.
  • Cons: Requires a proper base, some maintenance to prevent weeds in gravel, higher initial cost than basic artificial turf.
  • Products: Permeable paving stones, decorative garden gravel, groundcover plants for UK.

• Zen Gardens/Rock Gardens:

  • Description: Designs featuring natural elements like rocks, sand, and carefully selected plants to create serene and low-maintenance spaces.
  • Pros: Very low maintenance, creates a tranquil atmosphere, unique aesthetic, good for small spaces.
  • Cons: Not suitable for active play, may require specific plant choices, aesthetic isn’t for everyone.
  • Products: Decorative garden rocks, zen garden rakes, drought-tolerant succulents.

• Potted Gardens/Container Planting:

  • Description: Utilising a variety of pots and containers to grow plants, suitable for small patios, balconies, or specific areas of a larger garden. This allows for flexibility and can include edibles, flowers, or small shrubs.
  • Pros: Highly flexible, can be rearranged, ideal for limited space, easy to manage soil conditions.
  • Cons: Requires more frequent watering, plants may need repotting as they grow.
  • Products: Large outdoor plant pots, container potting soil, slow-release plant food.

How Artificialsupergrass.co.uk Approaches Pricing

Artificialsupergrass.co.uk adopts a clear and tiered pricing strategy, which is transparently displayed on their homepage. This allows potential customers to understand the general cost expectations based on the quality and type of artificial grass they are interested in. This direct approach to pricing helps in initial budgeting and decision-making for both individual homeowners and trade customers. Associatedwindows.co.uk Review

Understanding the Price Tiers

The website categorises its artificial grass into three distinct price brackets based on quality and likely pile height/density:

• Cheap Artificial Grass: Priced at £5 – £15 per m². This segment targets budget-conscious buyers or those with temporary needs. While specific product details in this range aren’t detailed on the homepage, the price point suggests a basic offering. It’s ideal for areas where durability and hyper-realism aren’t the top priorities, perhaps a small, low-traffic area.
• Luxury Artificial Grass: Falls into the £16 – £22 per m² range. This is likely their most popular mid-range option, offering a balance between quality and affordability. Products in this category typically provide a more realistic look and feel, better durability, and possibly higher pile density than the cheaper options, making them suitable for residential gardens with moderate use.
• Premium Artificial Grass: The highest tier, priced at £23 – £30 per m². This category promises the most realistic, durable, and aesthetically pleasing options. These products would likely feature higher pile heights, denser fibres, and advanced backing systems for superior drainage and longevity. This is aimed at customers seeking the best possible artificial grass solution, often for high-visibility areas or those expecting heavy use.

Factors Influencing Overall Cost

While the per square meter price gives a good baseline, the total cost of an artificial grass installation can vary significantly. Factors beyond the material price include:

• Roll Width and Wastage: Artificial Super Grass explicitly mentions offering 4m Wide & 2m Wide Artificial Grass and 5m Wide & 2.5m Wide Artificial Grass. The choice of roll width can impact how many seams are needed and, consequently, the amount of wastage and the overall aesthetic. Larger, custom cuts can minimise joins but might be more expensive.
• Installation Costs: The website offers a “U.K network of independent artificial grass installers.” While they provide a Get an Installation Quote option, the cost of professional installation will be a significant addition to the material price. This typically includes groundwork preparation (levelling, drainage, sub-base), jointing, and securing the grass. Installation costs can easily double or even triple the material expense, depending on the complexity of the site and regional labour rates.
• Accessories: Proper installation requires various accessories, such as shock pads (for play areas), weed membrane, joining tape, adhesive, and infill (sand or rubber crumb). These are additional costs that customers need to factor in, whether undertaking a DIY project or engaging an installer.
• Site Preparation: The condition of the existing area is crucial. Significant groundwork, such as removing old turf, excavating, and ensuring proper drainage, can add considerably to the overall project cost.
• Delivery Fees: While nationwide delivery is mentioned, specific details on delivery charges (e.g., free over a certain order value, flat rate) would typically be found during the checkout process or by contacting customer service.

Value Proposition

Artificialsupergrass.co.uk positions itself as offering “realistic artificial turf at competitively low prices” while maintaining “industry-leading customer service.” The combination of competitive pricing, a range of quality options, and comprehensive service (including free samples and installation support) aims to provide a strong value proposition to customers looking for artificial grass solutions. The visible customer reviews frequently mention the good price-to-quality ratio, reinforcing this claim.

Artificialsupergrass.co.uk vs. Natural Lawns

When it comes to outdoor spaces, the debate between artificial grass and natural lawns is a perennial one. Artificialsupergrass.co.uk clearly champions the benefits of synthetic turf, but a deeper look reveals critical differences that impact aesthetics, maintenance, environment, and long-term value.

Aesthetics and Feel

• Artificialsupergrass.co.uk: The website claims to offer “realistic artificial turf.” Modern artificial grass has indeed come a long way, with various pile heights, colours, and multi-directional fibres designed to mimic natural grass. The advantage here is a consistently manicured look, regardless of weather or season. It always looks green and vibrant, offering a uniform appearance without patches or discolouration.
• Natural Lawns: A natural lawn offers an authentic, organic feel and appearance that synthetic materials simply cannot replicate. Its texture, scent, and subtle variations in colour throughout the seasons are part of its charm. A well-maintained natural lawn can be incredibly beautiful and provide a soft, living surface that responds to environmental changes. However, it is susceptible to wear, drought, and pests, leading to less consistent appearance if not cared for.

Maintenance and Upkeep

• Artificialsupergrass.co.uk: The major selling point is “low-maintenance.” The website highlights “no watering, weeding, feeding, or mowing required,” which translates to significant time and potential cost savings on utility bills and gardening equipment. This is a huge draw for those with busy lifestyles or limited mobility. It eliminates muddy paws and hosepipe bans, offering convenience. However, it still requires some maintenance, such as brushing to keep fibres upright, cleaning to remove debris, and occasional sanitising, especially for pet owners.
• Natural Lawns: They demand regular attention. Mowing, watering, weeding, fertilising, and pest control are ongoing tasks. This requires time, effort, and resources (water, electricity/fuel for mowers, fertilisers). While some find gardening therapeutic, others view it as a chore. The level of maintenance can vary greatly depending on desired aesthetic and environmental factors.

Environmental Impact

• Artificialsupergrass.co.uk: This is where the core ethical considerations lie. Artificial grass is a petroleum-based product, typically made from polyethylene, polypropylene, or nylon. Its production consumes fossil fuels and contributes to plastic waste. It doesn’t support biodiversity, absorb carbon dioxide, or release oxygen. It can retain heat, creating an urban heat island effect, and prevents water from naturally infiltrating the soil, impacting local drainage. When it reaches the end of its life (typically 10-15 years), disposal is a challenge, with much of it ending up in landfills due to limited recycling options for composite materials.
• Natural Lawns: A living ecosystem, a natural lawn plays a vital role in the environment. It produces oxygen, absorbs carbon dioxide, filters pollutants, and supports a micro-habitat for insects and soil organisms. It helps regulate temperature, reduces stormwater runoff by allowing water to permeate the ground, and can contribute to groundwater replenishment. While the use of pesticides or excessive watering can negate some benefits, sustainable lawn care practices significantly enhance its environmental contributions.

Durability and Lifespan

• Artificialsupergrass.co.uk: Artificial grass is designed to be highly durable and resistant to fading, heavy foot traffic, and pet activity. The website implies longevity, and many manufacturers offer guarantees. However, it does degrade over time, and its lifespan, typically cited as 10-15 years, is finite.
• Natural Lawns: With proper care, a natural lawn can last indefinitely. It has the ability to self-repair and regenerate, provided it receives adequate water, nutrients, and protection from excessive wear. Patches can be reseeded or repaired, ensuring a continuous living surface.

Cost Considerations

• Artificialsupergrass.co.uk: The initial cost for purchase and installation of artificial grass can be significantly higher than laying a natural lawn. While it reduces ongoing maintenance expenses, the upfront investment can be substantial. For example, based on their pricing, a 50m² luxury artificial lawn could cost £800-£1100 just for the grass, not including installation.
• Natural Lawns: The initial cost of seeding or turfing a natural lawn is generally much lower. However, the long-term costs of water, fertilisers, and equipment (or professional services) can add up over time.

In summary, while Artificialsupergrass.co.uk offers a convenient and visually consistent solution, the environmental and ecological benefits of a natural lawn, managed sustainably, often outweigh the immediate maintenance advantages of synthetic turf. Hometwist.co.uk Review

Understanding Artificial Grass Features from Artificialsupergrass.co.uk

Artificialsupergrass.co.uk’s homepage highlights several key features of their artificial grass products, catering to a diverse range of customer needs and preferences. These features aim to address common concerns about artificial turf while offering specific benefits.

Core Product Features

• Varied Roll Widths: The website explicitly offers 4m Wide & 2m Wide Artificial Grass and 5m Wide & 2.5m Wide Artificial Grass. This variety in roll widths is practical for installation, allowing customers to choose widths that minimise seams and wastage for their specific garden dimensions, potentially leading to a more seamless finish. For instance, a larger roll width can be crucial for covering expansive areas with fewer joins.
• Pet Grass (Non-Absorbent & Urine Resistant): A dedicated category for Pet Grass indicates a special formulation designed to withstand pet use. The “non-absorbent & urine resistant” characteristic is vital for pet owners, preventing odours and making cleaning easier. This type of grass typically features enhanced drainage and materials that resist bacterial growth.
• Sports & Colours + Fire Retardant: This feature highlights specialised grass types suitable for active use and specific design aesthetics. The “Sports” aspect suggests durability for high-impact activities, while “Colours” allows for more creative landscaping beyond traditional green. Crucially, the “Fire Retardant” property (found under Sports & Colours + Fire Retardant) is a significant safety feature, especially for commercial applications or areas near barbecues and outdoor heaters, providing peace of mind.
• MultiDirectional Artificial Grass: The inclusion of MultiDirectional Artificial Grass suggests a product engineered to have fibres that stand up from multiple angles, reducing the common “flattening” effect seen in some artificial turfs. This feature enhances the grass’s realism and resilience, making it look fuller and more natural from any viewpoint.
• Tiered Quality/Price Options: As seen in their pricing, they offer “Cheap,” “Luxury,” and “Premium” categories. This implies a range of pile heights, densities, and material qualities to suit different budgets and desired aesthetics. Higher quality options typically feature softer, denser fibres that more closely mimic natural grass.

Benefits Emphasised by the Website

• Low Maintenance: This is a core selling point. The website stresses “no watering, weeding, feeding, or mowing required.” This benefit appeals to those seeking to minimise garden chores, save time on weekends, and reduce utility bills (e.g., water).
• Time and Money Savings: By eliminating regular maintenance tasks associated with natural lawns, the company claims its product “could save you time at the weekends and money on your utility bills.” This economic advantage is a key motivator for many customers.
• Problem Resolution: The grass helps resolve common garden issues like “hosepipe bans or muddy paws.” This positions artificial grass as a practical solution to perennial problems faced by homeowners, offering a perpetually green and clean outdoor space.
• Customer Service and Reputation: The website prominently displays “5* Star Rated” and “REAL CUSTOMER REVIEWS,” indicating a strong focus on customer satisfaction. They highlight “industry-leading customer service” and a “family artificial grass business that cares for our customers,” building trust and assuring potential buyers of their commitment to quality service.

While these features highlight the convenience and aesthetic consistency of artificial grass, it’s important to remember that they are primarily focused on replicating a certain look and reducing effort, rather than fostering natural ecosystems or supporting biodiversity, which are key benefits of natural landscaping alternatives.

How to Get Free Grass Samples from Artificialsupergrass.co.uk

Artificialsupergrass.co.uk makes it straightforward for potential customers to assess their products firsthand before making a purchase. Offering free samples is a standard practice in the artificial grass industry, allowing customers to check quality, colour, and texture in their own environment.

The Process for Ordering Free Samples

The website prominently features calls to action for obtaining samples, making the process very clear and accessible:

1. “Get a FREE Sample Pack”: This is a key banner and link on the homepage.
2. “Try Before You Buy – Order Now!”: This further encourages customers to take advantage of the sample offer.
3. “CLAIM YOUR FREE SAMPLE PACK!”: Another direct prompt to guide users.

By clicking on these links, users are typically directed to a dedicated page (such as https://artificialsupergrass.co.uk/create-your-own-free-sample-pack/) where they can select specific grass types they are interested in. This process usually involves: Cricketpavilion.co.uk Review

• Selection: Users can often choose from a range of available artificial grass products, allowing them to compare different pile heights, densities, colours, and textures (e.g., options from their “Cheap,” “Luxury,” and “Premium” categories).
• Information Submission: Providing basic contact and delivery details (name, address, email, phone number) so the samples can be sent out.
• Confirmation: Often, a confirmation email or message is sent, detailing the order and expected delivery time.

Why Samples Are Crucial for Customers

Receiving physical samples is a critical step in the purchasing decision for artificial grass for several reasons:

• Tactile Assessment: Artificial grass is a tactile product. Photos online can only convey so much. Holding the sample allows customers to feel the softness, density, and resilience of the fibres. For example, a customer might want to feel the “spring” of a Luxury Artificial Grass option compared to a cheaper one.
• Colour Accuracy: Colours can appear differently on screen than in real life due to monitor calibration and lighting. A sample allows customers to see the exact shade of green (or other colours, as mentioned in their Sports & Colours+ Fire Retardant range) under natural light in their garden, ensuring it complements their existing landscape.
• Realism Check: Customers can assess how “realistic” the artificial grass looks when laid out, observing how the fibres stand up and interact with light. This is particularly important for products like their MultiDirectional Artificial Grass, designed for enhanced realism.
• Comparison: If considering multiple suppliers, samples allow for direct, side-by-side comparison of different products. This helps customers make an informed decision based on their specific priorities (e.g., budget, feel, appearance, suitability for pets).
• Suitability for Purpose: For specific needs, such as Pet Grass (Non-Absorbent & Urine Resistant), examining the sample can confirm its specific properties and suitability for a dog run, for instance.

The availability of free samples demonstrates Artificialsupergrass.co.uk’s confidence in their product quality and their commitment to customer satisfaction, enabling informed choices before a significant investment.

Artificialsupergrass.co.uk Installation Services and DIY Guides

Artificialsupergrass.co.uk provides comprehensive support for both professional installation and DIY enthusiasts, aiming to cater to a broad customer base in the UK. This dual approach gives customers flexibility in how they choose to transform their outdoor spaces.

Nationwide Artificial Grass Installation

The company explicitly offers “Nationwide Artificial Grass Installation” and mentions a “U.K network of independent artificial grass installers.” This means that customers who prefer a hassle-free solution can opt for their professional service. The process generally involves:

• Initial Consultation and Quote: Customers can Get an Installation Quote via the website. This typically involves providing details about the area to be covered, which may lead to a site visit for accurate measurements and assessment of groundwork requirements.
• Groundwork Preparation: Professional installers will handle all necessary preparation, including excavation of existing turf, levelling the area, installing a permeable sub-base (e.g., crushed aggregate), and laying a weed membrane. This is crucial for proper drainage and longevity of the artificial grass.
• Installation of Artificial Grass: The team will cut the artificial grass rolls to size, lay them out, join seams meticulously using special tape and adhesive, and secure the perimeter. They will also typically apply infill (sand or rubber crumb) to help the fibres stand upright and provide stability.
• Tidying Up: Professional installers are expected to clean up the site thoroughly after completion, leaving the garden ready for immediate enjoyment.

Many customer reviews on the homepage praise the efficiency and professionalism of the installation teams. For example, customers mention “The fitters were fantastic clean all the mess up” and “The team worked tirelessly leaving no mess.” This indicates a reliable service for those who choose professional installation. Brassknuckle.co.uk Review

FREE DIY Artificial Grass Installation Guide

For those who are hands-on and prefer to tackle the project themselves, Artificialsupergrass.co.uk provides a valuable resource: a FREE DIY Artificial Grass Installation Guide. This guide is a critical tool for empowering customers to save on labour costs and gain a sense of accomplishment from their project. A typical DIY guide would cover:

• Site Preparation: Detailed instructions on how to clear the area, level the ground, and prepare the sub-base. This includes advice on compaction and ensuring proper drainage.
• Weed Membrane Installation: Guidance on how to lay a weed-suppressing membrane to prevent natural growth from pushing through the artificial grass.
• Laying and Cutting the Grass: Techniques for unrolling the artificial grass, making precise cuts, and fitting it around obstacles or irregular shapes.
• Seaming and Adhering: Instructions on how to properly join multiple pieces of artificial grass using specialist joining tape and adhesive to create an invisible seam.
• Infill Application: Advice on how to spread and brush in the infill material (typically kiln-dried sand) to weigh down the grass, support the fibres, and improve drainage.
• Finishing Touches: Tips for tidying the edges and final brushing to make the grass look its best.

The provision of this guide, along with free samples, demonstrates the company’s commitment to supporting customers regardless of their chosen installation method. It aims to make the process accessible and achievable for a wider audience, including those with limited prior experience in landscaping.

Customer Reviews and Reputation of Artificialsupergrass.co.uk

The reputation of Artificialsupergrass.co.uk appears to be robust, heavily underpinned by an impressive volume of positive customer reviews. The company prominently displays a “5* Star Rated” badge and links directly to their Google reviews, indicating a high level of transparency and confidence in their customer satisfaction.

Analysis of Customer Feedback

The homepage features numerous testimonials, and a quick scan of the provided text reveals consistent themes across a wide range of customers:

• Product Quality: Many reviews highlight the “brilliant quality,” “top quality product,” “superb quality,” and “amazing” grass. Customers frequently mention the realism, softness, and durability of the artificial turf, with some noting it “looks just like the real thing” and “far exceeded the others we received – both on quality and price.” The 50mm VIP and 43mm elegant grass types are specifically praised for their realistic look and feel.
• Customer Service: The company is consistently commended for its “excellent customer service,” “super friendly team,” “very helpful and polite” staff, and “great communication.” Reviews often cite prompt responses, helpful advice, and a willingness to go the “extra mile.” This suggests a strong customer-centric approach, whether dealing with initial enquiries, sample requests, or post-delivery questions.
• Delivery Service: Efficiency and professionalism of the delivery are recurring positives. Customers mention “quick delivery,” “fast nationwide delivery,” and drivers being “friendly,” “helpful,” and even assisting with unloading. The ability to track delivery and receive ETAs is also noted as a valuable service aspect.
• Installation Service: For those who opted for installation, the teams are described as “fantastic fitters,” “very professional and clean and tidy,” and “worked tirelessly.” The speed and quality of the installation, often completed within a day for significant areas, receive high praise.
• Value for Money: Numerous reviews state “great product at a great price,” “great value,” and “competitively low prices.” Customers often mention comparing Artificial Super Grass’s prices and quality favourably against other suppliers, concluding it offers superior value.

Trustpilot Integration

The mention of “Trustpilot” and the explicit link to https://www.trustpilot.com/review/artificialsupergrass.co.uk is a strong indicator of legitimacy. Trustpilot is a well-regarded independent review platform, and a high rating there (as suggested by the “Based on 977 reviews” count on the homepage) provides external validation of customer experiences. Businesses often use Trustpilot to gather genuine feedback, and displaying this link encourages potential customers to verify the company’s standing. Nomoredigging.co.uk Review

Overall Reputation

Based on the aggregated feedback, Artificialsupergrass.co.uk has cultivated a strong positive reputation in the UK market for artificial grass supply and installation. Their ability to deliver on promises of quality, service, and value, as consistently reported by a large number of customers, suggests a reliable and trustworthy operation. While the product itself (artificial grass) carries environmental considerations, the company’s execution of its services appears to be well-regarded by its clientele.

FAQ

What is Artificialsupergrass.co.uk?

Artificialsupergrass.co.uk is a UK-based company that supplies and installs artificial grass for homeowners, trade customers, and DIY enthusiasts across the UK.

Does Artificialsupergrass.co.uk offer free samples?

Yes, Artificialsupergrass.co.uk explicitly offers “FREE Grass Samples” and encourages customers to “Try Before You Buy” by ordering a sample pack from their website.

What types of artificial grass does Artificialsupergrass.co.uk sell?

They sell various types, including different roll widths (e.g., 4m & 2m, 5m & 2.5m wide), specialised Pet Grass (non-absorbent & urine resistant), Sports & Colours grass (fire retardant), MultiDirectional artificial grass, and options categorised by price/quality like Cheap, Luxury, and Premium.

What are the price ranges for artificial grass at Artificialsupergrass.co.uk?

Their pricing tiers are: Cheap Artificial Grass (£5 – £15 per m²), Luxury Artificial Grass (£16 – £22 per m²), and Premium Artificial Grass (£23 – £30 per m²). Coxandkings.co.uk Review

Does Artificialsupergrass.co.uk offer installation services?

Yes, they offer nationwide artificial grass installation services through their “U.K network of independent artificial grass installers.”

Can I install the artificial grass myself?

Yes, Artificialsupergrass.co.uk provides a “FREE DIY Artificial Grass Installation Guide” which can be downloaded from their website for customers who prefer to self-install.

How are the customer reviews for Artificialsupergrass.co.uk?

The company displays a “5* Star Rated” badge and numerous positive customer reviews directly on their homepage, with a link to their Google reviews (showing over 977 reviews). Customers consistently praise product quality, customer service, and delivery.

Where is Artificialsupergrass.co.uk physically located?

They have a showroom located at Artificial Super Grass, Carrside Park, Woodhouse Lane, Hatfield, Doncaster DN7 6AZ.

What are the main benefits of artificial grass according to Artificialsupergrass.co.uk?

They highlight low maintenance (no watering, weeding, feeding, or mowing), time and money savings, and solutions to problems like hosepipe bans and muddy paws. Friendsforpets.co.uk Review

How does artificial grass compare to natural grass environmentally?

Artificial grass is a synthetic, petroleum-based product that does not support biodiversity, absorb carbon, or provide ecological benefits like natural grass. Natural lawns, especially when managed sustainably, contribute positively to the environment.

What is the lifespan of artificial grass?

While durability is highlighted, artificial grass generally has a finite lifespan, typically cited as 10-15 years, after which it may need replacement.

Is artificial grass safe for pets?

Artificialsupergrass.co.uk offers “Pet Grass” that is marketed as non-absorbent and urine resistant, designed to be suitable for pets and easier to clean.

What does “MultiDirectional Artificial Grass” mean?

This feature refers to artificial grass where the fibres are designed to stand up from multiple angles, enhancing the grass’s realism and making it look fuller and more natural from any viewpoint.

Are there any safety features in Artificialsupergrass.co.uk products?

Yes, some of their artificial grass options, particularly in the “Sports & Colours” range, are described as “Fire Retardant.” Vaughanservices.co.uk Review

How do I get an installation quote from Artificialsupergrass.co.uk?

You can get an installation quote by visiting the “Get an Installation Quote” section on their website, which will likely involve providing project details.

What are some sustainable alternatives to artificial grass?

Sustainable alternatives include natural lawns with sustainable management, xeriscaping/drought-tolerant landscaping, pollinator gardens, edible gardens, permeable hardscaping with groundcovers, Zen gardens, and container planting.

Why is natural grass considered more ethical than artificial grass?

Natural grass contributes to a healthy ecosystem by producing oxygen, absorbing carbon dioxide, supporting biodiversity, and allowing natural water infiltration. Artificial grass, being plastic-based, lacks these ecological benefits and poses disposal challenges.

Does Artificialsupergrass.co.uk have a strong online presence?

Yes, the website is professional, user-friendly, and integrates customer reviews from Google, indicating a well-managed online presence.

Is it possible to see the artificial grass products before buying?

Yes, customers can either order free samples to be delivered to their home or visit their physical showroom in Doncaster. Xootz.co.uk Review

How quickly can Artificialsupergrass.co.uk deliver orders?

While specific delivery times aren’t stated for all products, customer reviews frequently praise “quick delivery” and “fast nationwide delivery,” suggesting efficient logistics.